Call center representative jobs in Auburn, ME

Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations. REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers. You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit. GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary This role is responsible for making outbound calls to potential customers, introducing them to our US Family Health Plan (TRICARE Prime), and converting leads into sales. The Outbound Call Specialist will work closely with the Sales team to achieve weekly and monthly goals. The Outbound Call Specialist is often the customer's first contact with Martin's Point, therefore it is a key role in ensuring the kind of positive experience that promotes membership growth and leads to long-term member loyalty. Job Description Key Outcomes: Initiates contact with potential customers via phone to introduce company products/services. Identifies customer needs, answer queries, and assess whether the lead qualifies for further engagement. Uses persuasive techniques to turn qualified leads into sales, achieving individual and team sales targets. Accurately updates customer information, interactions, and sales progress in the CRM system. Develops in-depth knowledge of our US Family Health Plan to provide accurate and compelling information to prospective members. Conducts follow-up calls to nurture leads and close sales opportunities. Completes online enrollment applications for new members. Relays customer feedback to the sales and marketing teams to refine outreach strategies. Tracks and report on key metrics such as call volume, lead conversion rate, and sales numbers. Education/Experience: High School Diploma required, Bachelor's degree in sales, marketing or related field a plus 2 years of proven experience in outbound sales, tele sales, or a similar role Experience with CRM software (e.g. Salesforce, HubSpot) a plus Skills/Knowledge/Competencies (Behaviors): Excellent verbal communication and interpersonal skills Strong persuasive abilities Resilience when handling rejection/objection Goal Oriented with a demonstrated ability to meet and exceed sales targets Ability to manage multiple tasks and meet deadlines. Flexibility to adapt to customer responses and refine sales tactics. Customer-Centric: A strong focus on customer satisfaction and building lasting relationships. A solid knowledge of Microsoft Office Suite. The ability to learn and adapt quickly to new applications, including CRM and telephonic systems. This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************

“Turn Great Service Into Great Earnings" - Competitive Hourly Pay Plus Commission!” Company: Dead River Company Job Type: Full-Time/onsite Join the Dead River Company team! We're looking for a dependable, customer-focused Customer Service Representative to perform a variety of administrative and computer-related responsibilities. This position plays a key role in ensuring customer satisfaction, supporting company goals, and maintaining a positive and efficient work environment. As a Dead River Company ambassador, you'll exemplify our core values every day. Key Responsibilities: Courteously answer incoming calls and assist walk-in customers with professionalism and care. Utilize the ADDS E3 system for customer account setup, maintenance, and record updates. Perform data entry and administrative tasks related to: Inventory control Accounts payable and receivable Posting and payment processing Price change administration and bank deposits Develop and maintain thorough knowledge of company products, services, and delivery schedules. Participate enthusiastically in annual market objectives, promotional programs, and contests. Support team members by cross-training and providing assistance as needed. Perform general office duties such as filing, photocopying, and document shredding. Assist with special projects and additional duties as assigned. Experience: Minimum of one year of customer service experience preferred. Experience with computer systems and data entry is a must. Education: High school diploma or equivalent preferred. Key Attributes: Dependable and punctual Strong communication and active listening skills Accurate, organized, and detail-oriented Able to focus and multitask in a dynamic environment Courteous demeanor and professional appearance Flexible to work seasonal overtime Problem-solving and troubleshooting skills Adaptable to change and continuous improvement Working Relationships: This position interacts directly with customers both in person and over the phone, requiring excellent interpersonal and problem-solving skills. Collaboration with other employees and departments is essential to ensure smooth operations and customer satisfaction. Decision-Making: The Customer Service Representative acts as a trusted advisor to customers, resolving common issues such as billing or delivery inquiries. Complex issues are referred to the appropriate department head for resolution. Why Work for Dead River Company? At Dead River Company, we're committed to supporting our employees and providing opportunities for growth in a respectful, team-oriented environment. Join us in serving our customers and communities with integrity, dependability, and excellence.

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description style="FONT-FAMILY: times new roman,times,serif"> Customer Service Representative Portland, ME 6+ months Description One year current working experience customer service environment or one year current experience in a Call Center. Ability to be a team player Exceptional customer service skills Strong oral and written communications skills Strong computer skills Ability to multi-task Additional Information Saikat Ghosh Senior Technical Recruiter 10 Exchange Place, Suite 1820, Jersey City, NJ - 07302 Desk: ************** Ext. 7452 Direct: **************

**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward-one shipment at a time. About the Position The Warehouse Clerk is responsible for reporting, physical inventory, and system audits and for utilizing the inventory and warehouse management systems to prepare and track materials and products in preparation for shipping and receiving demands to meet customer needs. May function as both inventory control and shipping/receiving roles in some facilities. Functions Read customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, distributed, and/or shipped. Checks and prepares order materials for shipping. May assist in loading shipments. Maintain shipping and receiving records and order forms. Create shipping labels and documentation for outbound products including international shipments Data entry into inventory and warehouse management systems Perform daily cycle count activities, inventory audits, and prepares inventory reports Verifies clerical inventory records against physical inventory counts Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations. Ensure facility is inspection ready at all times for SQFI, FDA, and customer needs. Communicate and report any incidents to supervisor. Miscellaneous tasks as assigned by Supervisor Qualifications Minimum one year experience in a warehouse or distribution environment. High School Diploma or equivalent preferred. Basic computer skills Attention to detail Pass Background and Drug screen Competencies Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with other to meet shared objectives. Decision Quality - Making good and timely decisions that keep the organization moving forward. Optimize Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations. Travel Requirements This position is not expected to travel. Disclosures For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy ********************************************************************************** The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Per company policy, all internal job postings expire 14 days from the date they are posted. Benefits offered: Medical insurance including HSA, HRA and FSA accounts Supplemental insurance including critical illness, hospital indemnity, accidental injury Dental Insurance Vision Insurance Basic Life and Supplemental Life Short Term and Long Term Disability Paid Parental Leave 401(k) Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) Employer Paid Holidays- 10 days Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company. Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law. Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal' posting. *************************** For California residents please enter or copy/paste the address below into your address bar Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy. **********************************************************************************

Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanMax Title Loans offers their employees: Competitive Salaries Paid Holiday Vacations Paid on the Job Training Full Time Positions- Monday to Friday 10am to 6pm with a rotating Saturday schedule of 9am to 3pm Best of all Never Work on Sundays! Job Requirements General: Must be Able to Work Full Time Great attitude Excellent Communication Skill Detail Oriented Education: Must have a High School Diploma Work Experience: Previous Customer Service Experience Computer and Data Entry Experience Personal: We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity . About Us: LoanMax Title Loans is one of America's most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect. Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent. Must be able to pass a company background screening, including a credit, criminal and background check.

Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn. Job Description Must haves: • Call center experience • Ability to document on multiple computer systems. • empathy Proficient in all basic service areas; performs some but not all types of moderately complex function. Primary duties may include, but are not limited to: Analyzes problems and provides information/solutions. Operates a PC to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive relations and coordinates with various functions within the company to ensure requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and service issues. Provides external and internal customers with requested information. Proficient in all basic customer service functions. Knowledgeable in finance/financial systems to be able to assist with inquiries. Receives and places follow-up telephone calls / e-mails to answer questions. May require deviation from standard practices and procedures with the assistance of a computerized system. Requires general knowledge of NGS services and contracts. Seeks, understands and responds to the needs and expectations of internal and external customers. Required to meet department goals and expectations. Qualifications Requires a HS diploma or GED: 1 to 3 years of work experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background. Additional Information All your information will be kept confidential according to EEO guidelines.

Position Overview Now Hiring! Customer Service Representative Job Type: Full time / On-site Schedule: Monday - Friday: 8am-5pm Salary: $19 - $21 / hour. Location: Wiscasset, ME. Join Our Team at Cunningham Security! We're a trusted, family-owned business that's been protecting homes and businesses since 1983. At Cunningham Security, we specialize in custom residential and commercial security solutions-and we're growing! We're currently seeking a Customer Service Representative to join our dedicated team in Wiscasset, ME. Why You'll Love Working Here: Competitive hourly pay. Comprehensive benefits package: Medical, dental, and vision insurance. Short- and long-term disability. Paid time off. Retirement plan. Supportive team culture. Opportunities to grow and learn every day. What You'll Do:As a Customer Service Representative, you'll be the voice of our company-helping customers with alarm systems, general inquiries, and troubleshooting. Your daily tasks will include: Handling a high volume of incoming calls for a customer base of over 12,000. Providing prompt and courteous responses to phone and email inquiries. Reviewing daily alarm activity reports. Assisting customers with basic alarm system troubleshooting. Following up to ensure customer satisfaction. What We're Looking For: High school diploma or equivalent. Previous customer service experience (call center experience is a plus) Strong communication skills and a positive, solution-oriented attitude. Excellent attention to detail and the ability to multitask. Comfortable using Microsoft Office and learning new software (CRM experience is a bonus) Make a Real Impact This role is ideal for someone who thrives on helping others and wants to make a difference in people's lives by supporting vital security systems. If you're dependable, communicative, and eager to grow with a company that values its people-we want to hear from you! Pay Range USD $19.00 - USD $21.00 /Hr.

. Job starts Nov 17th and ends Jan 9th Our Company: Maine Lobster Now is an eCommerce seafood company based in Saco, Maine. We specialize in delivering fresh, high-quality seafood products nationwide. We have been highlighted for case studies by Google, Shopify, and USA today. We are a leader in our market. Description: We're seeking a versatile and motivated Sales & Pricing Associate to join our in-office team full-time. This role blends customer-facing sales responsibilities with strategic corporate account management and pricing coordination. What You'll Do: Inbound Phone Sales Answer incoming calls and assist customers with product questions, order placement, and general inquiries Convert leads into sales by providing a great customer experience and recommending the right solutions Navigate our order system to enter and manage transactions efficiently and accurately Corporate & B2B Sales Build and maintain relationships with corporate clients, handling custom orders, bulk inquiries, and ongoing account needs Collaborate with fulfillment and operations teams to ensure smooth execution of large and recurring orders Respond to new business inquiries and help drive growth in our B2B sales channel Physical Demands: Able to sit and/or stand for the duration of the shift Able to use a keyboard, headset, and computer monitor for the duration of the shift Must be able to lift up to 15 pounds at times. Must be able to type 30 words per minute Seasonal Benefits: Store discounts Relaxed fun atmosphere Weekly paid company lunches A way to get to know the staff and company for future opportunities. Networking opportunities.

Customer Service Representative Job Description Calling all foodies with a passion for supporting Maine & Northern New England's top restaurants! The Customer Service Representative will interact with Native Maine's customers every day by taking orders and addressing inbound customer inquiries. This position will make use of a comprehensive online ordering system, and staff a busy phone system. We have a casual office environment. The position is office-based. There is one Saturday shift per month on a rotating basis, as Native Maine is a 24-7 business, operating 362 days per year in support of the region's hospitality industry. RESPONSIBILITIES: • Provide informative and responsive service to our highly valued wholesale customers. • During the day, provide live responses to customers during a high volume of incoming calls. • Receive telephone calls, emails, and voicemail orders that require immediate follow-through to ensure real-time delivery schedules are met. • Manage special requests and problem solve with customers using the highest levels of professionalism. • Manage outbound communications regarding all aspects of product delivery including: product backorders, delivery delays (if/when applicable), and product substitutions. • Assist outside sales and inside operations staff with varying special projects. • Provide ultimate service and always meet the requirements of our customers. • Answering inbound customer calls (keying orders, submitting credits and special orders, searching for information on ETA of delivery) and solving problems by closely working with Sales, Shipping, Purchasing, and Finance. • Make outbound calls as assigned to fill in the downtime between incoming calls. • Other duties as assigned. SKILLS REQUIRED: • Maintains composure under high volume. • Strong aptitude to juggle multiple, detailed tasks simultaneously. • Meet deadlines • Communicate effectively with internal and external customers • Pleasant and professional phone manner • Extensive data entry • Computer proficiency to include Microsoft Office & Google Workspace suite of products. • Ability to use basic office equipment: multi-line phone, shared drive documents, team chat functions, scanner, 10-key. • Enjoy speaking with those who love high-quality food. • Above average speed and accuracy in computer order entry while talking with customers. • Excellent command of the English language. • Willingness to be flexible and upbeat. • Ability to prioritize and manage a constantly changing demand. • This position is a first shift, full-time, 40 hours per week Tuesday through Saturday with a Saturday rotation every four weeks. • Provide solutions to client/customer and contribute to continuous improvement initiatives. EDUCATION AND EXPERIENCE: High school diploma or equivalent. Customer service experience required. Competitive pay based on experience and ability. BENEFITS: Paid Time Off Medical with a Generous Employer Contribution 401k Retirement Plan Employer Paid Short Term Disability Dental Vision Life Many other insurance options Employee purchase program; buy food from Native Maine at cost! Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.

Customer Service Representative Job Description Calling all foodies with a passion for supporting Maine & Northern New England's top restaurants! The Customer Service Representative will interact with Native Maine's customers every day by taking orders and addressing inbound customer inquiries. This position will make use of a comprehensive online ordering system, and staff a busy phone system. We have a casual office environment. The position is office-based. There is one Saturday shift per month on a rotating basis, as Native Maine is a 24-7 business, operating 362 days per year in support of the region's hospitality industry. RESPONSIBILITIES: • Provide informative and responsive service to our highly valued wholesale customers. • During the day, provide live responses to customers during a high volume of incoming calls. • Receive telephone calls, emails, and voicemail orders that require immediate follow-through to ensure real-time delivery schedules are met. • Manage special requests and problem solve with customers using the highest levels of professionalism. • Manage outbound communications regarding all aspects of product delivery including: product backorders, delivery delays (if/when applicable), and product substitutions. • Assist outside sales and inside operations staff with varying special projects. • Provide ultimate service and always meet the requirements of our customers. • Answering inbound customer calls (keying orders, submitting credits and special orders, searching for information on ETA of delivery) and solving problems by closely working with Sales, Shipping, Purchasing, and Finance. • Make outbound calls as assigned to fill in the downtime between incoming calls. • Other duties as assigned. SKILLS REQUIRED: • Maintains composure under high volume. • Strong aptitude to juggle multiple, detailed tasks simultaneously. • Meet deadlines • Communicate effectively with internal and external customers • Pleasant and professional phone manner • Extensive data entry • Computer proficiency to include Microsoft Office & Google Workspace suite of products. • Ability to use basic office equipment: multi-line phone, shared drive documents, team chat functions, scanner, 10-key. • Enjoy speaking with those who love high-quality food. • Above average speed and accuracy in computer order entry while talking with customers. • Excellent command of the English language. • Willingness to be flexible and upbeat. • Ability to prioritize and manage a constantly changing demand. • This position is a first shift, full-time, 40 hours per week Tuesday through Saturday with a Saturday rotation every four weeks. • Provide solutions to client/customer and contribute to continuous improvement initiatives. EDUCATION AND EXPERIENCE: High school diploma or equivalent. Customer service experience required. Competitive pay based on experience and ability. BENEFITS: Paid Time Off Medical with a Generous Employer Contribution 401k Retirement Plan Employer Paid Short Term Disability Dental Vision Life Many other insurance options Employee purchase program; buy food from Native Maine at cost! Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.

Requirements Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None

Requirements EDUCATION/EXPERIENCE REQUIRED: Bachelor's degree or equivalent work experience. 1 to 3 years' branch banking experience as a teller/head teller and customer service representative OR other customer service experience Computer literate, with specific experience in word processing and spreadsheet applications. OTHER REQUIREMENTS: Must be able to lift cash boxes and cash bags of approximately 20 pounds. Must be able to distinguish between various denominations of coin and currency. Must be able to operate vault combinations. Must be able to read and work with computer print-out reports. Must be able to stand or sit for extended periods of time while waiting on customers. Must be able to spend extended periods of time operating a computer keyboard and working at a computer monitor. Must be able use the telephone to converse with customers for extended periods of time; must be able to communicate clearly by telephone; must have good listening ability and skills. Must be able to prioritize and organize work flow; must have good attention to detail; must be able to handle multiple jobs. Must have the ability to think through a problem, following proper steps in finding resolution. Must have a high degree of ethics and maintain confidentiality of customers and accounts. Must be friendly, courteous and sensitive to the needs of customers and coworkers.

Our Customer Account Representative's hold an important position within the IDEXX Sales Support organization. They are responsible for contract implementation, providing pricing & credit calculation support to our Sales Support Analysts and collaborating with internal partners to review contract performance. Come join a highly collaborative and dynamic team within a growing sales organization that has a direct impact on the company's fiscal success. You will collaborate, look for areas of opportunities and improvement. You will add value to a fast-paced organization and make a dynamic team even better. Our Customer Account Representative's hold an important position within the IDEXX Sales Support organization. They are responsible for contract implementation, providing pricing & credit calculation support to our Sales Support Analysts and collaborating with internal partners to review contract performance. Come join a highly collaborative and dynamic team within a growing sales organization that has a direct impact on the company's fiscal success. You will collaborate, look for areas of opportunities and improvement. You will add value to a fast-paced organization and make a dynamic team even better. In the role of Customer Account Representative- Sales Support: You will work in a fast-paced unit, with a high volume and velocity of work directly aligned with demand generation. Four areas of the Customer Account Representatives contributions are: Contract Implementation- You will implement customer agreements and maintain engagement with Sales Support Analyst and internal stakeholders who aide in executing CAG Agreements. Account Management- You will participate in the calculation of credits owed to our customers, and process price change requests on reference laboratory pricing. Research- You will participate in the reconciliation process of our customers' contract performance. Contract Verification- You will manage a pipeline of contract verifications to ensure a timely and accurate implementation. What do you need to succeed? You will bring strong communication skills will benefit your collaborative efforts with Sales Support Analysts, Veterinary Diagnostic Consultants, and internal stakeholders involved with contract performance. You will bring a high attention to detail. The ability to maintain an open mind, be a change agent and have a willingness to learn are essential. You will have experience with tools such as Salesforce.com, Excel and SAP. What are our desired skills and experiences? You might not match all the job specifications, but if you have the desirable analytical aptitude, you know who you are. To be successful in this role we are looking for someone who can work independently, has strong collaborative abilities, agility, education and experience. Location: This position will be based out of our Westbrook, ME location. This will have a hybrid schedule with 2 days on site in Westbrook. Shift info: The hours are normally 8:00 a.m. to 5:00 p.m., Monday through Friday What you can expect from us: Hourly rate of $22/hr + based on experience Eligible for annual bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-SUPPORT

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description style="FONT-FAMILY: times new roman,times,serif">Customer Service Representative Portland, ME 6+ months Description One year current working experience customer service environment or one year current experience in a Call Center. Ability to be a team player Exceptional customer service skills Strong oral and written communications skills Strong computer skills Ability to multi-task Additional Information Saikat Ghosh Senior Technical Recruiter 10 Exchange Place, Suite 1820, Jersey City, NJ - 07302 Desk: ************** Ext. 7452 Direct: **************

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory + Provide problem resolution for order issues in a timely manner including delays + Process non-routine orders such as product samples that have special requirements + Multitask in a fast paced environment **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years experience in Customer Service preferred + Prior computer experience using Microsoft Office systems + Team-oriented mindset + Strong organizational skills and attention to detail + Excellent communication skills + A passion for healthcare **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Other duties as assigned. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************