Call center representative jobs in Bonham, TX

Essential Duties and Responsibilities: * Ensure that all orders are processed in a timely and accurate manner with the appropriate paperwork completed; all orders must be entered into the system timely with all necessary documentation included and ready for billing upon delivery (or as allowed by authoritative and governing guidelines) * Handle inbound and outbound phone calls in a timely and professional manner; respond to inquiries and calls with proper prioritization and within reasonable timeframe; ensure that interactions are documented in the patient (customer) account within the software. * Monitor and process faxes and other sources of orders/referrals; enter and account for each in the software and ensure response/action is taken accordingly. * Efficiently coordinate branch transactions (deliveries, pick-ups, exchanges, returns, service, repair/maintenance) with appropriate staff (drivers, warehouse, liaisons, therapists, sales) and with patients (customers) * Facilitate collection of patient balances for new and existing accounts; manage payment plans and recurring payments in order to produce desirable collection results for the branch. * Contribute, both individually and as a team, to the achievement of operational, financial, and cultural performance goals for assigned branch location(s); be an advocate of management and a positive presence in the branch. * Maintain current knowledge of and ensure compliance with company policies and procedures; stay current in medical billing practices, eligibility and insurance requirements, documentation requirements, and billing reimbursement. * Develop and maintain working knowledge of products and services offered by the company, relevant governmental or regulatory requirements, and accreditation requirements. * Maintain a high level of service satisfaction with patients and referral sources; maintain strong working relationships with branch staff and other employees. * Ensure physical control and proper care of company assets, account for movement of physical assets within the software in a timely fashion. * Maintain professional, polite, and respectful interactions with employees, patients/customers, referrals sources, vendors; maintain professional appearance with clothing, grooming, and personal hygiene. * Responsible for performing other duties as assigned by management. Qualifications: * High school diploma or equivalent. Preferred Knowledge, Skills and Abilities: * Customer service experience preferred. * Relevant healthcare or medical billing experience preferred. * Knowledge of medical billing practices, eligibility and insurance requirements, and billing reimbursement. * Commitment to service excellence and superior performance. * Solid verbal and written skills. * Proper phone and email etiquette. * Manage time effectively. * Able to multi-task and complete all assigned tasks at quality levels and within deadlines. * Organized and structured in carrying out responsibilities. * Professionally postured in both behavior and physical appearance. * Strong interpersonal and communication skills; respectful and polite in all interactions. * Able to physically lift, carry, and move equipment. * Efficient use of technology and software. You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. and on-call rotations as assigned. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

We are in need of a customer service representative in our Plano location. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. We are driven by excellence and integrity and looking for someone that fits our culture! The position pay and benefits are as follows: $15-$20/ hour starting pay based on experience with evaluations every 3 months for merit increases based on performance. -Paid Vacation plus Holidays available to qualified employees -Medical, Dental, Vision, Disability, and Chiropractic available to qualified employees -Mon-Fri 8-5

Primary Location: 2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. Provide one-on-one customer service to current and prospective students by answering the telephones, live chat, email accounts, assisting with applying to the college and federal and state financial aid, and processing a variety of documents for student records. Required Qualifications: Essential Duties and Responsibilities Respond to inbound /outbound telephone calls via multi line phone system platform (Cisco Agent Desktop application or similar) regarding any student inquiry. Specialized focus can include admissions applications and onboarding processes, financial aid, veteran's benefits and exemptions, registration and payment. Follow up with students on questions that require additional research after triaging issue(s) and their account using relevant division resources and expertise. Respond to students' questions and issues both telephonically and via email with accurate and timely response. Respond to customer inquiries over the telephone and via email, in a friendly and professional manner. Forward or escalate as appropriate, questions and/or issues that cannot be answered/handled at this level. Document all call information according to standard operating procedures. Utilize student information system to review students' account and inform students of potential resolutions, next steps or options. Maintain confidentiality of student records (in compliance with the Family Educational Rights and Privacy Act). Provide personalized customer service at the highest level. Understands and satisfies customer needs. Capitalizes on opportunities to improve customer experience. Supplemental Functions Perform other duties as assigned. Perform all duties to maintain all standards in accordance with college policies, procedures, and Core Values. Knowledge, Skills and Abilities Knowledge of Collin policies and procedures Knowledge of admissions, registration and financial processes Knowledge of College's Student Information System (SIS) Knowledge of the Family Educational Rights and Privacy Act (FERPA) Knowledge of all associated websites where applications and/or required processes (e.g. ApplyTexas, FAFSA, as well as Collin admissions, financial aid, registration, payment and other student websites.) Knowledge of available resources Organization skills Excellent computer skills Customer service skills Verbal and written communication skills Critical thinking skills Ability to pay attention to details Ability to use Cisco Agent phone system and software Ability to work in a fast-paced and often stressful environment Ability to make appropriate and timely referrals Ability to analyze and troubleshoot issues Ability to provide accurate information to customers Physical Demands, Working Conditions and Physical Effort Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. Required Associate degree from an accredited institution and two (2) years of related experience. Preferred Experience with student information system software and Cisco Agent Desktop application. Equivalency Language At least sixty (60) hours of college credit, or at least two (2) additional years of directly-related experience may be substituted to meet the education requirement. **This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.** The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions. Required & Preferred Qualifications (if applicable): The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations. ***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.*** Compensation Type: Salary Employment Type: Full time Hiring Minimum $37,465.00 Hiring Maximum $46,831.50 Compensation is determined based on experience. **Application submission deadline is 12am of the date listed.** 01/10/2026 Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.

Replies within 24 hours Do you want to work with Tactical Gear, Firearms and help people for a living? You get to talk about gear and guns all day. AXL is a tactical gear design and manufacturing company for Military and Law Enforcement seeking a motivated customer support representative to join our team! The Customer support representative is responsible for communicating with customers to resolve product or service issues. A key requirement is to be a product expert in tactical gear. You will maintain detailed knowledge of our constantly evolving product line and initiatives and act as a champion for customers by serving as their central point of contact. This exciting and impactful role fuels improvement and innovation via ongoing feedback to other departments. CORE RESPONSIBILITIES Provide phone and email support to all customers (individuals, dealers, agencies (federal, state, & municipal), police departments, and military units). Most commonly in the areas of: Answering or otherwise assisting customers with technical questions about AXL Products (Required deep knowledge of tactical gear) Please do not apply for this position if you cannot tell the difference between Crye, Ferro, & Spiritus products Providing Customer Quotes and taking payments over the phone Help customers place orders both online and over the phone, provide updates, order changes, and inquiries Cataloging customer feedback Evaluating warranty and repair claims Setup and process returns and exchanges Dealing with claims for packages lost in shipping Identify problems and aid in solving to ensure best possible customer experience Report irregular trends to appropriate teams to be addressed Coordinate dealer, agency and unit orders with shipping and production teams Ship returns, exchanges and VIP orders Identify problems and aid in solving to ensure best possible customer experience Maintain a high-level of professionalism, even in challenging situations Develops training materials and policies to aid both new hires and current staff Any other activity required to meet the goals of the company PERFORMANCE INDICATORS Customer service queue closed out by End of Day All requested customer quotes sent out by the End of Day CORE PROFICIENCIES Deep knowledge of the assembly and use of Military/Law Enforcement cut & sewn load-bearing gear (MOLLE/PALs), helmets, ear-pro, body armor vests, plate carriers, chest rigs, and ammo pouches from major brands (Spiritus, Crye, Ferro, Eagle, LBT, etc). Experience with firearms and training simulations (simunitions, UTM, airsoft, milsim, etc. Excellent spoken and written communication skills, with the ability to clearly and efficiently get your message across Excellent attention to detail Good multitasking, critical thinking skills, problem-solving, and customer-centric mindset Ability to work effectively and creatively under pressure and deadlines Interest or involvement in groups, brands, or hobbies that align with the AXL mission Basic knowledge with Microsoft Office and/or Google Apps Must be eligible to work in the U.S. High School Diploma or GED Be coachable, punctual, positive, efficient, and goal-oriented PHYSICAL REQUIREMENTS Must be able to sit for extended periods of time. Must be able to stand for extended periods of time. Must be able to look at a computer screen for extended periods of time. Must be able to converse on the telephone for extended periods of time. Ability to maintain a composed and professional demeanor within a flexible (and at times noisy) work environment. Full Time availability: Mon-Fri 9am-5pm (Ability to work 40 Hours a week) Reliable transportation Ability and willingness to lift up to 50lbs of weight. PREFERRED 1 or more years in a customer experience or customer service role (call center or e-commerce customer service experience) Familiar with FreshDesk, Netsuite, Shopify, and/or ShipStation, platforms Military Veteran and/or First Responder Speak and write in Spanish fluently COMPENSATION $10 to $21 per hour (Done on Experience) BENEFITS AXL offers a comprehensive benefits package for all full-time employees working 30 hours/week or more. Benefits include Medical, Dental, Vision, Accrued Time Off (ATO after probationary period), Long term Disability Insurance, Short Term Disability Insurance, 401(k), Performance Bonuses, industry pro discounts, and others. Compensation: $21.00 per hour About Us Hiring for several positions as we grow! AXL Advanced designs and manufactures high-performance upgrades and stand alone products for Military and Law Enforcement for use with gear made by Crye Precision , Spiritus Systems, FirstSpear , Velocity Systems, Mayflower, S&S Precision, Ferro Concepts, LBT (London Bridge Traders), Eagle Industries, and other great Military/LE gear brands. AXL Advanced is proud to be an Equal Opportunity Employer.

Benefits: Free uniforms Opportunity for advancement Training & development About the Role Ace Handyman Services of North Dallas is one of the fastest-growing home repair, maintenance, and improvement companies in the area. We're looking for a dynamic and customer-focused professional to join our team as a Customer Service Representative & Digital Marketing Coordinator. This full-time position plays a key role in both customer experience and brand engagement. This person will serve as a point of contact for our clients while also managing our local digital marketing and social media presence. You'll work closely with our craftsmen, office team, and Operations Director to ensure smooth operations, outstanding customer satisfaction, and growth across all service lines. Compensation & Benefits Competitive pay Paid vacation Advancement & professional growth opportunities Regular performance and pay reviews Supportive, team-oriented culture Key Responsibilities Customer Service & Operations Serve as the first point of contact for incoming customer inquiries via phone, email, and web requests. Provide accurate job information, service education, and estimates; close sales over the phone. Schedule and dispatch craftsmen using company CRM and scheduling systems. Manage daily and weekly work schedules, ensuring optimal efficiency and customer satisfaction. Conduct post-service follow-up calls to ensure quality and resolve concerns. Accurately enter and maintain customer and job data in the CRM platform. Collaborate with the Operations Director and craftsmen to ensure seamless handoffs from scheduling to job completion. Support light administrative tasks such as filing, invoicing, and materials coordination. Sales & Customer Growth Work toward individual and team sales goals. Proactively engage existing customers for repeat and referral business. Educate clients on promotions, seasonal services, and membership programs. Participate in community events and local partnerships to support brand awareness and customer acquisition. Digital Marketing & Social Media Develop, schedule, and manage posts across social media platforms (Facebook, Instagram, Google Business, Nextdoor, etc.). Create engaging content that highlights our services, team, and community involvement. Respond promptly to social media inquiries, reviews, and comments in a professional manner. Collaborate with marketing partners and the Operations Director to align social strategies with overall business goals. Monitor campaign performance and social media analytics to optimize engagement. Manage local digital marketing efforts, including updating online listings, coordinating ad campaigns, and ensuring brand consistency. Assist in proofreading, photo selection, and content creation for marketing materials and newsletters. Qualifications 1-3 years of experience in customer service, scheduling, or inside sales. Strong written and verbal communication skills; professional phone presence. Tech-savvy with proficiency in Microsoft Office, Teams, and CRM systems (ServiceTitan experience is a plus). Basic understanding of digital marketing, social media management, or content creation. Excellent organizational and multitasking skills with strong attention to detail. Positive, self-motivated, and collaborative team player. Reliable transportation and valid driver's license required. Preferred Skills Experience in small business, home services, or franchise environments. Familiarity with Adobe, Canva, or similar design tools. Basic SEO knowledge or experience with online engagement metrics. Strong proofreading and marketing communication skills. Join Our Team If you're passionate about helping others, love working in a fast-paced environment, and want to grow your career with a company that values community and craftsmanship-we'd love to meet you! Compensation: $18.00 - $25.00 per hour The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Dallas Regional 3001 Dallas Parkway, Suite 400, Frisco, TX 75034-8637 Thank you for considering Amica as part of your career journey, where your future is our business. At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We're focused on creating a workplace that works for all. We'll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it! As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Frisco, TX is seeking a Total Loss Claims Representative to join the team! Job Overview This position is responsible for assisting customers with our claims process related to total losses. Work from home may be available up to two days a week once trained to work independently. Responsibilities * Provide exceptional customer service * Assist customers with new and existing claims via telephone * Process letters to those involved in the claims process * Issue payments to insureds, claimants and vendors * Adjust losses for a variety of claims with the exception of bodily injury Salary Our starting annual salary for this position is $43,105 and may be negotiable based on level of experience and applicable licenses within the Property and Casualty Industry. Total Rewards * Medical, dental, vision coverage, short- and long-term disability, and life insurance * Paid Vacation - you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly. * Holidays - 14 paid holidays observed * Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment * Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution * Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals * Generous leave programs, including paid parental bonding leave * Student Loan Repayment and Tuition Reimbursement programs * Generous fitness and wellness reimbursement * Employee community involvement * Strong relationships, lifelong friendships * Opportunities for advancement in a successful and growing company Qualifications * High school diploma or equivalent education required * Previous customer service experience * Excellent interpersonal and communication skills * Previous insurance background is a plus, but not required * After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided) Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment. The safety and security of our employees and our customers is a top priority. Employees may have access to employees' and customers' personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees' or customers' physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment. About Amica Amica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act. Amica Mutual Insurance Company is committed to protecting job seekers from recruitment fraud. We never request sensitive personal information or payment during the interview process. All legitimate job opportunities are listed on our official careers site: ************************** Learn more in the "Is Amica hiring?" section of our FAQ. hp

2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. Provide one-on-one customer service to current and prospective students by answering the telephones, live chat, email accounts, assisting with applying to the college and federal and state financial aid, and processing a variety of documents for student records. Required Qualifications: Essential Duties and Responsibilities * Respond to inbound /outbound telephone calls via multi line phone system platform (Cisco Agent Desktop application or similar) regarding any student inquiry. Specialized focus can include admissions applications and onboarding processes, financial aid, veteran's benefits and exemptions, registration and payment. * Follow up with students on questions that require additional research after triaging issue(s) and their account using relevant division resources and expertise. * Respond to students' questions and issues both telephonically and via email with accurate and timely response. * Respond to customer inquiries over the telephone and via email, in a friendly and professional manner. * Forward or escalate as appropriate, questions and/or issues that cannot be answered/handled at this level. * Document all call information according to standard operating procedures. * Utilize student information system to review students' account and inform students of potential resolutions, next steps or options. * Maintain confidentiality of student records (in compliance with the Family Educational Rights and Privacy Act). * Provide personalized customer service at the highest level. Understands and satisfies customer needs. Capitalizes on opportunities to improve customer experience. Supplemental Functions * Perform other duties as assigned. * Perform all duties to maintain all standards in accordance with college policies, procedures, and Core Values. Knowledge, Skills and Abilities Knowledge of Collin policies and procedures Knowledge of admissions, registration and financial processes Knowledge of College's Student Information System (SIS) Knowledge of the Family Educational Rights and Privacy Act (FERPA) Knowledge of all associated websites where applications and/or required processes (e.g. ApplyTexas, FAFSA, as well as Collin admissions, financial aid, registration, payment and other student websites.) Knowledge of available resources Organization skills Excellent computer skills Customer service skills Verbal and written communication skills Critical thinking skills Ability to pay attention to details Ability to use Cisco Agent phone system and software Ability to work in a fast-paced and often stressful environment Ability to make appropriate and timely referrals Ability to analyze and troubleshoot issues Ability to provide accurate information to customers Physical Demands, Working Conditions and Physical Effort Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. Required Associate degree from an accredited institution and two (2) years of related experience. Preferred Experience with student information system software and Cisco Agent Desktop application. Equivalency Language At least sixty (60) hours of college credit, or at least two (2) additional years of directly-related experience may be substituted to meet the education requirement. This position is Security Sensitive, therefore, candidates will be subject to a criminal background check. The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions. Required & Preferred Qualifications (if applicable): The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations. * This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.* Compensation Type: Salary Employment Type: Full time Hiring Minimum $37,465.00 Hiring Maximum $46,831.50 Compensation is determined based on experience. Application submission deadline is 12am of the date listed. 01/10/2026 Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.

Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be! Aventiv Technologies - Where your future awaits - YouTube Associate Referral Reward Eligible Job Purpose: Responsible for providing quality customer service by utilizing exceptional communication skills. Responsible for accurately updating and maintaining the customer accounts in a timely manner, while assisting in general customer inquiries, invoice questions, customer complaints, opening trouble tickets, and taking customer payments. Maintains a high-level quality and CSAT scores while solving problems in an efficient manner. Essential Duties * Provide quality customer service. * Open trouble tickets for specific customer issues. * Explain product options and related charges clearly and concisely. * Navigate through appropriate customer service systems and tools in a timely manner while servicing the customer. (CRM application) primary tool. * Take customer payments or offer other payment options for the customer. * Uses existing procedures to solve routine or standard problems; receives instruction, guidance and direction from others as needed * Maintain quality scores and call center metrics. * Promote self-service tools such as IVR and Web * Inform customers of promotions and new or upgraded products * Quotes rates and encourages customers to utilize prepay options. * Performs other related duties and responsibilities as required or assigned * Responsible for providing detailed initial troubleshooting and problem resolution on basic features & functionality for SVC, Tablet, and E-messaging. Knowledge, Skills and Abilities * Ability to read and comprehend simple instructions and short correspondence * Ability to write straightforward explanations of trouble tickets submitted * Ability to ask effective questions and present information clearly and concisely * Ability to clearly communicate with customers, both verbally and written * Able to handle sensitive and emotional calls that require empathetic responses * Adaptable to unforeseen situations, fast paced environment, and keeping the focus on the customer * Ability to communicate and respond to customers while keying information into system * Ability to navigate multiple applications in several environments * Ability to follow a set schedule, including taking timely lunches and breaks * Must have access to high-speed internet for remote connectivity to Securus network when applicable. Minimum Qualifications * High school diploma/GED * 1 - 2 years of Technical Support Experience * 1 - 2 years of Help Desk Support Experience Preferred Qualifications * 12-18 months customer service experience Physical Requirements: * While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment. * Occasionally may need to reach, stoop, or kneel. Salary and Benefits: At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer. * $15.00/hour - $16.47/hr * Health Insurance * 401(k) * Disability * Life Insurance * Paid Time Off * Voluntary Benefits Aventiv Privacy Policy: *********************** Equal Employment Policy: Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.

Our growing, customer-focused local business is looking for a reliable, well-organized and sales-oriented Office Manager to direct day-to-day operations. The Office Manager is responsible for developing and maintaining customer relationships, leading phone-based sales efforts, and managing all aspects of field operations. Responsibilities: Sell initial and recurring service to residential pool owners via inbound calls Proactively engage existing customer base via outbound calls Provide excellent customer service to existing and new customers Manage customer work orders, invoicing and billing via business management software Manage technicians, service schedules, and vehicle routing Manage inventory of materials and chemicals Oversee financial aspects of local business Represent business in some local marketing capacities Requirements: A Sales-focused individual with experience Excellent customer service and communication skills Computer savvy with strong software user skills Positive can-do attitude Highly organized with strong attention to detail Ability to manage a team of technicians Familiarity with Profit & Loss statements, and comfortable with numbers Additional details: Full-time position with typical hours of 8am-5pm, Monday-Friday Home based position. Some weekend work and additional hours required during busy times of year (spring and fall) This is a remote position. Compensation: $15.50 per hour Pool Scouts is a professional take on the pool service industry, setting the new standard for excellent customer service. Our pool technicians, or ‘Scouts' as we like to call them, are a group of motivated, dynamic individuals who believe that quality service is built on reliability and customer confidence. We go the extra distance to ensure that we provide professional pool technicians our clients can trust. Our ideal Scout has a fun and positive attitude with a willingness to learn - no previous pool experience required. Not to mention, you basically get paid to work out as you'll be spending so much time outside! Do you want to serve your local community and have a great time doing it? If so, Pool Scouts could be your perfect opportunity. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Pool Scouts Corporate.

Job DescriptionBenefits: Training & development We are seeking a full-time bilingual call center agent with sales experience to handle phone calls from leads for our multifamily properties. The ideal candidate must be fluent in both English and Spanish, have a proven track record in sales and setting appointments, and be proficient in CRM software. Availability in the Central Standard Time (CST) zone is required. Responsibilities Handle incoming calls from leads Conduct sales conversations in English and Spanish Set appointments with potential clients Provide excellent customer service Maintain accurate records of calls and appointments

Benefits Center Agent (Christian Pro-Life Organization) CLASSIFICATION: Non-exempt TYPE: Full Time - Weekdays - Onsite (Plano,TX) REPORTS TO: Benefits/Enrollment Manager SUMMARY: Benefits Center agents help callers who are seeking benefits for a pregnancy or for parents that have children under the age of 3. The agent learns about their situation and recommends programs that would best fit their needs. In addition, the agent recommends online classes they can take to earn free diapers and access to programs like Nurse Family Partnership (NFP). Human Coalition is a Christian Pro Life Organization. ESSENTIAL FUNCTIONS: • Answer inbound calls • Make outbound calls • Utilize the CRM database (Salesforce) • Listen attentively • Set appointments (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position) MINIMUM QUALIFICATIONS: • Passionately aligned with the mission and vision of Online for Life • Excellent communication skills • Self-motivated, able to multitask and goal focused • Service oriented • Excellent computer skills • Able to work well in a team environment • Adaptable to change SUPERVISORY RESPONSIBILITY: None EDUCATION AND EXPERIENCE: • Sales experience preferred • Background in pro-life, crisis center, call center helpful - Bilingual (Spanish and English) is a plus EEO STATEMENT: Online for Life is an equal opportunity employer and makes recruitment, employment, promotional, and all other Human Resource decisions without regard to race, color, religion, national origin, age, sex, marital, disability, or veteran status. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

We're Hiring: Customer Service Representative Estamos contratando: Representante de servicio al cliente Pay & Schedule | Pago y Horario * Starting Pay: $17 - $20 per hour (based on experience) Pago Inicial: $17- $20 por hora (según experiencia) * Schedule: Monday to Friday | 7 am 3:30 pm Some Saturdays and overtime as needed Horario: Lunes a Viernes | 7am 3:30 pm Algunos sábados y horas extra, según necesidad TEXT: CSR to ************ to Apply Now! At Rodgers Wade, a proud member of the Harrison, Walker & Harper (HWH) family of companies, we build custom retail environments for some of the worlds top brands. From wood and laminates to metal and LED lighting, our expert team in Paris, Texas transforms raw materials into stunning, functional retail fixtures. What Youll Do: * Communicates with Project Managers and Project Coordinators as well as external and internal customers to determine the potential scheduling of outgoing product. * Se comunica con los gerentes y coordinadores de proyectos, así como con los clientes externos e internos para determinar la programación potencial del producto saliente. * Uses the Global Shop system to create sales orders, sales order acknowledgements, customer inventory reports, and packing lists. * Utiliza el sistema de la tienda global para crear pedidos de ventas, confirmaciones de pedidos de ventas, informes de inventario de clientes y listas de empaque. * Maintains proper ship dates inside of the Global Shop system. Conveys any changes to appropriate personnel/departments using established procedures. * Mantiene las fechas de envío adecuadas dentro del sistema de la Tienda Global. Transmite cualquier cambio al personal / departamentos apropiados utilizando los procedimientos establecidos. * Confers with customers and project teams regarding warranty and/or damage claims. * Consulta con clientes y equipos de proyecto sobre reclamaciones de garantía y/o daños. * Confers with customers and project teams regarding product returns and follows the company established Returned Materials Authorization guidelines. * Consulta con los clientes y los equipos de proyecto sobre las devoluciones de productos y sigue las pautas de autorización de devolución de materiales establecidas por la empresa. Requirements: * Comfortable working in a warehouse environment * Strong written & verbal communication skills * Detail-oriented and organized Be a part of something built to last since 1856. Start your career with Rodgers Wade today! What We Offer * Paid Time Off 9 Paid Holidays + Generous PTO Plan * Retirement Benefits 401(k) with Company Match * Comprehensive Health Coverage Medical, Dental, Vision EMPLOYEE BONUS REFERRAL LEVEL I Rodgers Wade is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

STAR Workforce allows corporations and firms to hire resources to manage your day to day activities in Recruiting, Sales and Support. We also have the expertise to automate most of the monotonous tasks related using Robotic Process Automation Tools such as Softomotive, Workfusion and Microsoft Power Apps. We can help you handle your Backoffice while you can focus on increasing your business. We have highly optimized Flex Plan allows you do increase resource as you grow. Job Description We are looking for cold calling agents who can generate leads online and do email and cold calling for IT Staffing Industry Cold calling agents will be approaching new clients to automate their manual process by showing our capabilities via email, presentations, demo and other means Agent is also required to meet daily targets that translates to progress or communication with the stakeholders Qualifications Understand how to extract leads from Social Media and Web Directories Be able to explain and present our capabilties Convince cost savings to end user Must have excellent communication skills Spanish and English is preferred but not mandatory. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Here at Domino's each store has its own personality. You'll love the buzz of friendly competition. There are two types of in-store roles available: Pizza Makers and Customer Service Representatives (CSR). As a Domino's Pizza Maker, you'll be responsible for making our great pizzas. As a CSR, you'll still help out with pizza making, but you'll be more focused on assisting customers. Making Domino's high quality pizzas Portion control and food preparation Hygiene and food safety Accurate data entry and up selling General cleaning duties along with keeping the guest area clean Taking orders over the phone and in person along with cash handling Handling customer concerns while being professional, polite and energetic If you've got your eye on developing a rewarding Domino's Career, or you're just looking to earn some extra cash in your spare time, there's something for everyone in-store. From the first slice of pizza to the last customer your serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become the best. Additional Information All your information will be kept confidential according to EEO guidelines.

Practice You'd do anything for your family. At Canyon Creek Family Vet, we feel the same. Each one of our patients receives compassionate, attentive care from a team of experts that will treat your pet like their own. We offer top-of-the-line animal services for pets in Sherman, Knollwood, Denison, Whitesboro, and surrounding cities. Our talented staff truly cares for your animals, just look at our social media page. Come see why we are the highest-rated veterinarian in Sherman. More about the Role The Veterinary Technician assists the veterinarians and other technicians with patient care and treatment, monitors hospitalized pets, maintains inventory, prepares prescriptions, performs routine in-house laboratory work, educates clients regarding veterinary care and procedures, and assists with surgical procedures. We are seeking a candidate who is able to take shifts as both a Technician and a Client Service Representative. The schedule for this role will be four 10-hour shifts. Competencies Patience & Compassion: Remaining professional while still making teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care. Collaboration & Teamwork: Carefully coordinating actions with veterinarians and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas. Communicating: Conveying instructions to clients and teammates to ensure successful patient care. Active Listening: Following the instructions of veterinarians and sometimes patient owners. Picking up the needs of veterinarians and teammates based on prior experiences and feedback. Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients. Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction. Essential Responsibilities Assist veterinarians in the practice of veterinary medicine and surgery and other tasks as needed. Assist veterinarians in outpatient exams by taking histories, vital signs, and weights, as well as providing client education. Prepare patients for surgery and monitor vital signs of the patient during surgery. Obtain blood, stool, and other samples; perform in-hospital laboratory testing and prepare specimens for outside laboratories. Take, develop, and maintain radiographs following proper safety procedures. Provide basic animal handling and restrain animals during exams. Administer and monitor medications, anesthesia, vaccines, and treatments at the discretion of the veterinarian. Clean and straighten exam rooms, treatment, and lab areas; restock exam rooms with supplies. Assist other team members to keep the public areas of the practice clean; clean and maintain all medical equipment. Demonstrate warmth, courtesy and professionalism in all interactions with clients; exercise compassion and care in all interactions with patients. Communicate with veterinarians and practice team members including client discussions, patient plans, client concerns, etc. Any other duties as assigned. Requirements/Qualifications Ability to work on weekends as required Previous veterinary experience preferred Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance Practice OSHA safety techniques including proper PPE Basic math and the ability to calculate medication dosages Basic computer skills, familiarity with MS office applications, etc. Strong communication skills to ensure patient safety Benefits Offered Paid time off Health insurance; dental insurance; vision insurance Retirement benefits or accounts Bonus incentive Flexible work schedules Career and professional development Employee Assistance Program Employee Referral Program Benefits offered may vary depending on full or part time employment status according to company policy. Pay Range USD $16.00 - USD $16.00 /Hr.

For more than 45 years, Careington has been a leader in the health and wellness benefits space. Since its founding in 1979, Careington has been delivering dental discount solutions as its core competency. Today, Careington has expanded to offer a growing portfolio of 150+ health, wellness, lifestyle and virtual health products and services designed to deliver cost savings across a spectrum of life needs. Through its affiliated nationally licensed third-party administrator (TPA), Careington also delivers full-scale administrative services, including customer service, licensed enrollment, claims administration, individual and group billing and more. Careington Benefit Solutions Property and Casualty Sales division is a specialized team of driven sales consultants that offer a variety of property and casualty insurance solutions to Careington members and other prospective customers. Servicer Advisors provide support to our customers and sales team by managing customer service requests and interactions. Careington Benefit Solutions currently has a position open in our Property & Casualty division for a Customer Service Representative to work from 8:30 AM - 5:30 PM Mon - Fri. This position will require you to work onsite at our North Frisco office located at 6435 Flyer Way: 3 days a week and 2 days from home. Duties & Responsibilities: Learn, understand, and retain specific policy coverage information for multiple carriers across multiple States. Make outbound and receive inbound calls from existing customers to resolve their insurance service needs. Support the sales team by assisting to complete quotes and customer requests. Efficiently handle a large quantity of calls and tasks. Manage and track customer requests for follow-up as required. Ensure all phone calls are answered timely, and transactions are completed accurately and delivered as efficiently as possible Work with team to exceed goals and metrics. Be an active problem solver to help the organization improve workflows and the efficiency of the team. Knowledge, Skills, and Abilities: Phone Sales Experience Strong work ethic Exert a high level of energy, drive, and enthusiasm Must be a self-motivator with a desire to add value to the day-to-day operations of the department Goal-Oriented Flexibility in scheduling Must have the ability to work independently and with others when appropriate Impeccable communication skills - both written and verbal Must have professional phone demeanor and superb listening skills Must be extremely organized with the ability to effectively manage multiple tasks Ability to easily adapt to departmental changes. Have a strong desire to meet the department's overall goals. Education, Experience & Software: High School Diploma or equivalent; college degree preferred but not required. Computer skills and experience with Microsoft Applications. Specifically, Microsoft Excel and Outlook. Interest and experience in both inbound and outbound sales calls Prior property & casualty service experience is required. Required Licensing A Property & Casualty (P&C) Producer License is required for the position.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Bilingual Benefits Center Agent (Christian Pro-Life Organization) CLASSIFICATION: Non-exempt TYPE: Full Time - Weekdays - Onsite Plano, TX REPORTS TO: Benefits/Enrollment Manager SUMMARY: Benefits Center agents help callers who are seeking benefits for a pregnancy or for parents that have children under the age of 3. The agent learns about their situation and recommends programs that would best fit their needs. In addition, the agent recommends online classes they can take to earn free diapers and access to programs like Nurse Family Partnership (NFP). Human Coalition is a Christian Pro Life Organization. ESSENTIAL FUNCTIONS: • Answer inbound calls • Make outbound calls • Utilize the CRM database (Salesforce) • Listen attentively • Set appointments (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position) MINIMUM QUALIFICATIONS: • Passionately aligned with the mission and vision of Online for Life • Excellent communication skills • Self-motivated, able to multitask and goal focused • Service oriented • Excellent computer skills • Able to work well in a team environment • Adaptable to change - Bilingual (English & Spanish) SUPERVISORY RESPONSIBILITY: None EDUCATION AND EXPERIENCE: • Sales experience preferred • Background in pro-life, crisis center, call center helpful EEO STATEMENT: Online for Life is an equal opportunity employer and makes recruitment, employment, promotional, and all other Human Resource decisions without regard to race, color, religion, national origin, age, sex, marital, disability, or veteran status. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice