Call center representative jobs in Burlington, VT

The Consumer Support Representatitve will provide on going support to our sales force by conducting research, preparing reports, and handling information requests. Assist in several areas to maintain functioning work processes. Communicate and work with multiple areas of the organization including Sales Consutlants, customers, and leadership. Flexible to support changing priorities and needs. About Us At Cellular Sales, we believe our most important customers are those working on our team. That's why we are intentional about building a family- like culture, offer a competitive compensation package, defined career path, and an industry leading training and development program. We can't expect our people to provide their customers with an unparalleled experience if we don't provide the same for them.We are now the recognized market leader in mobile technology consulting and are relentless in our pursuit to set the bar even higher. Collaboration, innovation, and blazing trails is what we do. Winning is the result. Our people are the secret ingredient for our sustained success. We don't just want to hire people that need a job, we want people that desire to be a part of creating something that will having a lasting impact. In this role you will Accept, resolve and/or escalate customer calls and/or manage the documentation and follow up processes. Accept, resolve and/or appropriately escalate Sales Representatives issues/complaints. Coordinate and supply necessary documentation within online reporting trackers as needed. Utilize internal systems to access and research customer accounts and history. Confer with customers by telephone to provide information about products or services, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as follow up actions taken. Consistently follow up to ensure that appropriate changes were made/actions were taken to resolve customers' problems. Determine credits or charges for services rendered and collect payments or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. May review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. What we would like to see from you Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization. Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service. Oral Communication: Shaping and expressing ideas and information in an effective manner. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Required Education and Experience High School diploma or equivalent required. Preferred Education and Experience Proficiency in Excel highly preferred. Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Knowledge Clerical - Knowledge of administrative, clerical procedures, systems such as managing files and records, designing forms and other office procedures and terminology. English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Skills Active Listening - Giving full attention to what others say, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Service Orientation - Actively looking for ways to help people. Coordination - Adjusting actions in relation to others' actions. Time Management - Managing one's own time. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Monitoring - Monitoring/Assessing performance of oneself to make improvements or take corrective action. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts or otherwise negotiating with others. Dealing with Multiple Personality Types- Possessing the personal decorum and professionalism to frequently deal with unpleasant, angry or discourteous individuals. Abilities Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to the job. Able to learn and work fluidly in new systems as the job demands. Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. Able to discern time sensitive situations and act accordingly. Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Importance of Being Exact and Accurate - The ability to be very exact or highly accurate in performing daily duties. AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Classification, Compensation & Benefits The classification is Non-Exempt.Your pay will be based on your skills and experience $20-$25 ( hourly + commission ) - talk with your Talent Acquisition Partner to learn more! Cellular Sales offers the following benefits: medical, dental, vision, 401(k), sick days, short-term disability, long-term disability, flexible savings accounts, paid holidays, and life insurance. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Call Center representative at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members t.hey serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions. Here are the details on this position Your role in our mission * Demonstrated strong verbal and written communication skills * Proven customer service orientation with the ability to support diverse needs * Technical proficiency and the ability to learn new systems quickly * Strong problem-solving skills with the ability to multitask in a fast-paced environment * Consistent reliability and dependability in attendance and performance What we're looking for * Strong communication skills * Effective active listening abilities * Demonstrated positivity and empathy in interactions * Adaptability and flexibility in dynamic environments * Consistent reliability and dependability What you should expect in this role Onsite Williston, VT 8:30-5 Monday through Friday #LI-ONLINE #LI-LS2 The pay range for this position is $33,500.00 - $47,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. Opening available at the following branch location: * 42 Airport Lane Plattsburgh, NY 12903 This is a part time position with a starting rate of pay $18 / hour based on a 25 work week. Employees have the opportunity to earn yearly merit increases based on performance. We offer a robust Benefits Package including, but not limited to: * Employee discount * Retirement savings plan * Training and development Schedule Available * Sunday: 12:00pm - 5:00pm * Thursday: 11:30am - 8:30pm (1 hour lunch break) * Friday: 11:30am - 8:30pm (1 hour lunch break) Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers. Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Responsibilities * Greet all customers using prescribed, appropriate dialogue as they arrive on the lot. * Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found. * Advise and review rental charges; and provide an accurate receipt to the customer. * Inquire about service, satisfaction and document dissatisfaction. * Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report. * Use of proper statement to determine if vehicle is being returned with full tank of gas. * Complete a service alert for any mechanical and or body damage communicated by the customers. * Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location. * Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location. * Keep lot organized for ease of access and traffic flow. * Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages. * Understand the damage loss report reporting procedure. Equal Opportunity Employer/Disability/Veterans Qualifications * Must be at least 18 years old. * Must have two years college experience OR at least two years of customer service experience * Must have a high school diploma or GED * The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted U.S. driver's license. * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Must be living within a reasonable commute of no more than 1 hour to the location(s) you are applying to within 30 days of anticipated start date. * Must be able to read, write, and speak English * Apart from religious observation, you must be available to work the posted schedule

The Commercial Service Representative provides one-stop service and solutions to new and existing customers by determining service requests, resolving service issues, creating solutions, and closing the sale ensuring a first-class transaction. Position can be based out of Burlington or Montpelier Hiring range $18-$24 an hour. #INDSJ Key Responsibilities Engages with customers to assess support needs and provides products and services to fulfill identified customer needs while promoting new or alternative products and services. Creates and maintains customer and sales information in CRM and Case Management systems to troubleshoot customer issues, gather customer information, track sales activities, create outreach campaigns, and generate new business opportunities and customer retention activities. Generates market interest and sales as the primary point of contact and resolution for all calls and cases routed from the Customer Care Center (CCC) for small commercial dumpster and temporary Roll-Off inquiries ensuring customers receive products and services in a timely manner and are connected with appropriate divisional sales team for in-person follow-up as needed. Solicits sales opportunities from customer inquiries generated from the CCC with quick, courteous, and helpful communication strategies to cultivate leads and refer customer to appropriate Outside Sales Representatives (OSR). Develops prospective sales pipeline allocating prospects and leads to appropriate OSR to increase monthly, quarterly, and annual sales goals. Manages service agreements, contract dates, and pricing changes and increase strategies for the company at the divisional level within proprietary software systems according to the type of customer account. Develop and deploy Welcome packets for new customers and Stay packets for existing customers to enhance business retention. Organizes follow-up meetings between customers and appropriate OSR and creates customized client sales content and service models to assist OSRs in making successful in-person connections and closing sales. Identifies new sales and retention opportunities with existing customers by creating account queries, analyzing client utilization data, and researching client company information that will create added business value for current customer accounts. Develops and implements analytical data reports to track inventory, customer utilization, service fulfillment, overdue service requirements, and billing or rate discrepancies to manage business needs, generate sales opportunities or service improvements, and increase overall customer satisfaction. Develops customer satisfaction surveys and other methods of service feedback and analyzes data gathered to interpret new business and retention opportunities for the division. Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Career Path Definitions & Distinctions: Level I: 0-2 years of progressively complex experience in the customer service field. Demonstrated knowledge and competence in one or more technical areas of Casella's business and customer service and client relationship management. Able to effectively manage call volume, understand proprietary software systems and derive data needed to retain client accounts. Works within team to support OSRs and provides excellent customer support. Level II: 3-5 years of progressively complex experience in the customer service and client relationship management field. Demonstrated knowledge and competence in several technical areas of customer service, CRM, and inside sales and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of CRM and sales concepts, principles and applications as needed. Able to independently derive, research, and analyze customer data to support division sales team through the development of sales and marketing materials, customized analytics, and retention tools. Senior Level: An advanced degree in business, marketing or other related field of study and 5 or more years of progressively complex experience in customer sales and retention and CRM data research and analytics. The incumbent is skilled at building strong relationships at all levels inside and outside of the organization. Thoroughly understands the complexity of Casella's business operations and is able to synthesize various data points to transform it into increased market share and profit. Education, Experience & Qualifications The successful candidate will have a High School diploma or GED, 2-4 years of busines experience with increasing responsibilities, and a valid driver's license. The incumbent is expected to have a demonstrated ability to work in a collaborative environment. Outstanding interpersonal relationship management skills, a demonstrated sales ability, a successful track record, and an ability to develop and manage business opportunities are required. Excellent verbal, written analytical and formal presentation skills, and a demonstrated proficiency with Microsoft Office and related software are expected. Although not required, a Bachelor's degree in a related field, relevant sales certifications, 1-2 years of “business to business” sales experience, experience or interest in an environmental and/or sustainability field and a working knowledge of Microsoft Dynamic for CRM or similar software systems are preferred. Attributes Confident, team-oriented individual who possesses the critical combination of resiliency with excellent listening skills and a strong knowledge of company products and services. Outstanding problem-solving skills, creativity, and an ability to continuously keep the customers interests in mind is essential. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference. Why Maximus? - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Competitive Compensation - Quarterly bonuses based on performance included! Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Fluency in languages (English and Spanish) - Six months of customer service experience - Excellent soft phone skills - Good computer navigation skills - A quiet and distraction free work area #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.50 Maximum Salary $ 16.50

The Hospital / Institutional Customer Representative is a key member of the Hospital Customer Team and plays a critical role in supporting our Company's customer centric business model. He/she is responsible for working with the Hospital Customer Team to understand and identify Health Care Provider (HCP) customer needs, support pull-through activities relative to the customer strategy and ensure that our Company is viewed as demonstrating value and better health outcomes to healthcare professionals and their patients. **The primary activities include:** + Communicates about product in a way that's meaningful and relevant to each individual customer; customizes discussions and client interactions based on understanding of customer's needs + Engages in informed discussions about products with HCP customers - knowing when/how to seek and provide additional information + Within select customer accounts acts as primary point of contact for customer, meet with key customers/personnel to understand practice structure, business model, key influencers Managed Care Organization (MCO), employers, state and local regulations)/network structure, customer needs and identifies business opportunities + For select customer accounts/HCPs, coordinate with customer team to develop customer strategy - outlining strategy for interactions/ relationship, solutions and potential offerings for customer + Partners with National Account Executives (NAEs) to maintain strong focus on Managed Care pull-through + Shares learning and best-practices from one customer to help other customers meet their needs + Demonstrates a focus on better health outcomes (beyond acquisition, considers the HCP and patient experience) + Provides input into resource allocation decisions across customers + Identifies and selects programs/services available in the library of our Company's "resources" to address customer needs + Works with solutions group (Headquarters - HQ) and/or Medical Account Executive (MAE) to develop and deliver relevant offerings that address desired customer needs + Maintain current understanding of practice structure, business model, key influencers/ network structure and make information available to relevant stakeholders + Collaborate and communicate effectively with extended "in-scope" customer team to ensure a consistent customer experience across our Company's divisions and functional areas; ensure integration with National Account Executive (NAE), our Company's Vaccines personnel, Health Management Services (HMS) Manager, Solutions Consultant, Customer Strategies and Solutions (CSS), Regional Medical Director (RMD) and other key stakeholders to share key customer learning and support customer needs + Outstanding in all competency areas (Account Management; External Market Focus; 1:1 Customer Interactions) + Influences beyond their specific geography or product area + Implements approved resources, programs and messages to address customer and company needs. + Create awareness of approved Inpatient Hospital Letters of Participation (LOP) with eligible and appropriate customers. To include discussing approved details of the contract. **Territory Information:** + This is a field-based sales role responsible for covering the Fort Lauderdale, FL territory, including but not limited to Coral Springs, Delray Beach and Aventura. + This territory may also include surrounding towns, suburbs, and other nearby communities + Travel (%) depends on the needs of the territory and where the selected candidate resides. **Qualifications** **Education Minimum Requirements:** + Bachelor's Degree with 3 (36 months) or more years Sales experience **OR** a minimum of high school diploma with at least 6 years of equivalent experience which could include professional sales, experience in marketing, military or healthcare/scientific field that is not sales related (pharmaceutical, biotech, or medical devices). **Required:** + Prior experience working in a scientific field or healthcare environment + Previous sales experience + Prior experience developing new business opportunities with existing customers + Experience establishing new customer relationships + Understanding of our Company's products and therapeutic areas + Consistent performer in most competency areas + Valid Driver's license **Preferred:** + Prior consulting or customer service experience + Experience developing and executing a plan for engaging customers and meeting customer needs + Understanding of Headquarter operations + Ability to analyze metrics to assess progress against objectives + Hospital/Institutional Sales experience **Required Skills:** Accountability, Accountability, Account Management, Account Planning, Adaptability, Business Management, Business Model Development, Business Opportunities, Client Communication, Customer Contact Management, Customer Experience Design, Customer Experience Management, Customer Feedback Management, Customer Rapport, Customer Strategy, Digital Analytics, Health Outcomes, Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis, Pharmaceutical Sales Training, Resource Allocation, Sales Calls, Sales Metrics {+ 5 more} **Preferred Skills:** Current Employees apply HERE (***************************************************** Current Contingent Workers apply HERE (***************************************************** **US and Puerto Rico Residents Only:** Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (*************************************** if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights (****************************************************************************************** EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts (********************************************** **U.S. Hybrid Work Model** Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote". The salary range for this role is $104,200.00 - $163,900.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at ****************************************************** . You can apply for this role through **************************** (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. **San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance **Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance **Search Firm Representatives Please Read Carefully** Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. **Employee Status:** Regular **Relocation:** No relocation **VISA Sponsorship:** No **Travel Requirements:** 10% **Flexible Work Arrangements:** Remote **Shift:** Not Indicated **Valid Driving License:** Yes **Hazardous Material(s):** n/a **Job Posting End Date:** 12/17/2025 ***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.** **Requisition ID:** R375495

Benefits: Employee discounts Opportunity for advancement Paid time off Training & development Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $20.00 - $24.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Assists with implementation of quality improvement action plans. Accurately compares measurements between team, vendors and client partners and reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. + Monitors calls for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Uploads communications to system after obtaining necessary approvals. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates in brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Assists in implementation of operational process improvement initiatives on a regular basis, as well as through long-term projects. + Coordinates with client and other Quality team members to obtain content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or equivalent relevant experience + Professional Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific Skills** + Extensive experience with quality assurance program creation or execution. + Extensive Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Superb Internet software and Windows operating systems and software skills. + Exceptional ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $24.09/hour EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Description ???? Now Hiring! Part-Time Cashier - Sandri Williston Store ???? ???? Pay: $17.50 - $18.00/hour (based on experience) ???? Schedule: Part-Time - Weekend availability required Looking for a part-time job where you can stay active, help people, and be part of a locally-owned company with real growth potential? Join the team at Sandri's Williston store! We're hiring a Cashier/Customer Service Associate who enjoys working with the public and thrives in a fast-paced environment. ???? Who We Are: Sandri Energy is a family-owned company based in Greenfield, Massachusetts, with convenience store locations throughout Vermont, New Hampshire, and Massachusetts. We pride ourselves on maintaining clean, safe, and friendly stores-and treating our employees with respect and appreciation. ???? What You'll Be Doing: Greet customers with a smile and provide excellent service Accurately process transactions and handle cash, cards, and lottery sales Check IDs for alcohol and tobacco purchases Clean and maintain the store (floors, restrooms, counters, and exterior) Restock shelves and coolers, rotate inventory, and assist with deliveries Follow safety and store security procedures Assist with coffee or light food prep, depending on store needs ???? Physical Requirements: Stand and walk throughout your shift Regularly lift and carry up to 20 lbs, and occasionally up to 40 lbs Reach, bend, kneel, and climb ladders or step stools Work briefly in coolers/freezers while restocking Use cleaning tools and supplies ???? Who We're Looking For: Dependable and punctual with weekend availability Friendly, helpful, and customer-service focused Accurate with transactions and detail-oriented Comfortable working independently and as part of a team Prior retail or cashier experience is a plus but not required ???? Why Work at Sandri? ???? Uniforms Provided ???? Competitive Pay: $17.50-$18.00/hour (based on experience) ???? Part-Time Benefits: Paid sick leave and 401(k) with company match ???? Advancement Opportunities - We promote from within! ???? How to Apply: Interested applicants may apply online or fill out an application in person at the store, located at 2939 St. George Road, Williston, VT 05495.

Year Round Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY The Call Center Agent serves as the first line of contact for Sugarbush Resort guests. Agents' primary responsibility is to book products in advance of guests' upcoming visit and field inquiries regarding Sugarbush Resort. Special attention to first-time visitors and guests with complex requests requires agents to have specific resort knowledge and attention to detail. Agents may also be tasked with outbound sales campaigns and other special products as needed. This is a full-time year-round position with a wage range between $19.50/hr. - $22.00/hr. depending on experience. This position can be a hybrid position, meaning employees can work partly in the physical workplace, and partly remotely, at home or from another workspace. If you prefer to work from the office full time, that opportunity will be available to you. RESPONSIBILTIES: Provide customers with quality customer service in a friendly and positive manner. Understand and develop an in-depth knowledge of products offered. These product categories include but are not limited to: Sugarbush Lodging, Season Passes, daily tickets, Rental Equipment rentals, Adult and Child Ski School, and Resort Events and Activities. Cover an 8-hour shift on phones-sometimes longer during holiday and peak periods. Technical skills and an understanding of Intopia, SMS, RTP, AMP, and the ability to perform basic math calculations, as well as experience with the Microsoft Office Suite and familiarity with web-browsing software are necessary. Actively participate in all assigned daily duties, including but not limited to fulfilling online sale orders, assisting guests via telephone, Live-Chat, email or other written communications. Provide resort and local information to the guests. Assess customers' needs and provide them with the best products available to meet those needs. Check voicemails and emails promptly and respond to the guest within 24 hours to ensure the guest's satisfaction. Resolve guest complaints, handle all guest concerns, and communicate options. Adhere to all departmental and company policies and procedures and participate in all departmental and resort training and development courses. Other duties as assigned. QUALIFICATIONS: High School Diploma or equivalent is required. Previous direct experience with reservations/sales and/or customer service is preferred. Professional communication skills required. Proficient computer and interpersonal skills required. Ability to handle a high volume of phone calls without interruption in a positive and fresh manner that represents and exudes the Ikon Pass brand voice. Position requires a mature, dependable, flexible, team-oriented person who is able to stay calm under pressure. Self-motivated, sales-oriented person. Ability to apply mathematical skills to complex purchases. Able to work flexible schedule, including weekends and holidays. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.

Year Round Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: * Free skiing + riding privileges at Sugarbush and across the family of Alterra * Mountain Company resorts for all eligible employees and their dependents. * Free or discounted IKON pass. * Golf perks along with health & recreation center membership for eligible * employees and their dependents. * Vacation and sick time for eligible employees to rest, relax and recharge. * Generous discounts on food & beverage, apparel, and outdoor gear. * Medical, dental, vision, life, AD&D, short term & long-term disability insurance, * EAP, HSAs, FSAs, and more. * 401(k) plan with generous company match. * Paid parental leave of up to 6 weeks for eligible employees. * Employee housing (subject to availability). POSITION SUMMARY The Call Center Agent serves as the first line of contact for Sugarbush Resort guests. Agents' primary responsibility is to book products in advance of guests' upcoming visit and field inquiries regarding Sugarbush Resort. Special attention to first-time visitors and guests with complex requests requires agents to have specific resort knowledge and attention to detail. Agents may also be tasked with outbound sales campaigns and other special products as needed. This is a full-time year-round position with a wage range between $19.50/hr. - $22.00/hr. depending on experience. This position can be a hybrid position, meaning employees can work partly in the physical workplace, and partly remotely, at home or from another workspace. If you prefer to work from the office full time, that opportunity will be available to you. RESPONSIBILTIES: * Provide customers with quality customer service in a friendly and positive manner. * Understand and develop an in-depth knowledge of products offered. These product categories include but are not limited to: Sugarbush Lodging, Season Passes, daily tickets, Rental Equipment rentals, Adult and Child Ski School, and Resort Events and Activities. * Cover an 8-hour shift on phones-sometimes longer during holiday and peak periods. * Technical skills and an understanding of Intopia, SMS, RTP, AMP, and the ability to perform basic math calculations, as well as experience with the Microsoft Office Suite and familiarity with web-browsing software are necessary. * Actively participate in all assigned daily duties, including but not limited to fulfilling online sale orders, assisting guests via telephone, Live-Chat, email or other written communications. * Provide resort and local information to the guests. Assess customers' needs and provide them with the best products available to meet those needs. * Check voicemails and emails promptly and respond to the guest within 24 hours to ensure the guest's satisfaction. * Resolve guest complaints, handle all guest concerns, and communicate options. * Adhere to all departmental and company policies and procedures and participate in all departmental and resort training and development courses. * Other duties as assigned. QUALIFICATIONS: * High School Diploma or equivalent is required. * Previous direct experience with reservations/sales and/or customer service is preferred. * Professional communication skills required. * Proficient computer and interpersonal skills required. * Ability to handle a high volume of phone calls without interruption in a positive and fresh manner that represents and exudes the Ikon Pass brand voice. * Position requires a mature, dependable, flexible, team-oriented person who is able to stay calm under pressure. * Self-motivated, sales-oriented person. * Ability to apply mathematical skills to complex purchases. * Able to work flexible schedule, including weekends and holidays. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.

Customer Service Representative Are you ready to be part of the action? Immediate Openings At Domino's Pizza, we are searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Be part of a team in a fun and energetic environment! Minimum Age 16 years old We Require · Positive Attitude · Self-Motivated · Customer Service Oriented · Willingness to Learn and Excel · Smiling Face · Basic Math Skills What to Expect · Answer phones · Use computer · Greet & visit with customers · Preparation of products · Store cleaning and sanitation · Help with marketing and promotions Job Benefits · Flexible Schedules · Competitive Wages · Paid Training · Career Advancement Opportunities · Meal Discounts

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more! As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success. Customer Service Representatives truly make a difference in our customers' lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you're supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, 40 hours per week opening for a Customer Service Representative in our Randolph, Vermont branch! In a Customer Service Representative role, you can expect to: * Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services. * Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank. * Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans. * Build trusting relationships with individuals in the communities we serve. * Be an active participant in, and advocate for, community growth and prosperity. * Process transactions for customers in a prompt, efficient, courteous and professional manner. * Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries. This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position. The compensation for this position is based on a variety of factors including experience, skills, and geographic location. We offer a competitive pay range and opportunities for growth and advancement within the organization. Pay Range: $15.00-$20.00 Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. EEO is the law English - ***************************************************************** EEO is the law Spanish - *************************************************************** EEO is the Law Poster Supplement - ************************************************************************************************ Pay Transparency - *******************************************************************************************

Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary. Responsibilities Job Responsibilities: Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system Verify all types of insurance and assist in creative financing when no insurance is available Set up initial paperwork Pre-qualify customers for reimbursement purposes Answer phone calls in a professional manner Project a positive first impression by greeting customers with exceptional customer care Computer input to include new patient data and various patient updates Unpack shipment when received and stock shelves as required. Qualifications Education: Minimum: High School Diploma or GED Experience: Preferred: 0-1 years previous experience in related position Preferred: Previous Healthcare or DME experience Special Conditions of Employment Drug test Initial and continuous exclusion and sanction/disciplinary monitoring Any and all additional eligibility requirements based on the specific position Compensation: $17.00 - $19.00 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements. Not ready to apply? Connect with us for general consideration.

Job Description At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor. This position must be able to adapt well in the face of workplace stressors such as customers service complaints. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player. Provide quality customer service and a positive banking experience by handling financial transactions (i.e. opening of accounts) with a professional attitude Determine customer needs, explain and sell products and services Participate in branch prospecting efforts Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc. Serve as a liaison between customer and operational areas May provide back up to the teller line as needed Ability to understand directions and adhere to established policy and procedures Able to remain focused Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner As an integral member of the Branch, this position is also responsible to provide assistance wherever necessary to help the Branch and the Bank in achieving their annual goals May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels Qualifications Education, Training and Requirements: High School Diploma or GED Internal product and services knowledge Accurate and proficient math skills Professional and friendly interpersonal communications skills Proficient computer skills Clear thinking and ability to stay focused Thorough knowledge of bank products and services Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility Two (2) years of bank and/or customer service normally required All applicants must be 18 years of age or older

The Customer Care Specialist the first point of contact for customers who have questions or issues with the company's products or services, they will deliver world class customer service via phone, e-mail, and online to our existing and future customer base. They will ensure that all purchase orders received from customers are processed in a timely manner. They are also responsible for providing timely responses to inquiries from customers and our internal salesforces. As a Customer Care Specialist, you will be assigned to handle a larger group of customers, many of whom will be determined to be of a more transactional nature, and simply requiring accurate order processing and post order issue resolution support as well as will be responsible for all activities of assigned accounts in support of the overall goals, objectives, mission and vision of the organization. RESPONSIBILITIES: Quickly answer incoming customer inquiries through phone calls and emails. Process large quantities of customer purchase orders accurately and efficiently within X hours of receipt. Efficiently gather information internally and externally to provide timely information to customers regarding order statuses and other general inquiries by listening to customer concerns and answering questions about the company, products, or services. Recommend alternate products based on cost, availability or specifications. Work cross functionally with other departments to provide excellent customer service. Provide and collect completed forms, explain processes, and provide direction when helping customers resolve issues/complaints. Directing customers to the correct department/location or supervisor when applicable and maintaining the customer was responded too accordingly. Educate customers about terminology, features and benefits of products to improve product related sales and customer satisfaction. Responsible for timely and accurate order entry. Maintaining accurate records of customer interactions in email, ERP, Salesforce and other tools. Receive and process inquiries, customer orders, changes and customer requests. Provide customers with pricing and delivery information. Review open order and shipping reports and release order for shipping. Manage time effectively, meet personal goals and work effectively with other members of the team. Adhere to all procedures, guidelines, and policies in all daily activities. Performing all other duties as assigned. POSITION REQUIREMENTS: High school diploma or GED required 2-4-year college degree preferred Experience in a manufacturing environment beneficial Proficiency using computers, Microsoft Office, ERP systems and Sales Force Strong critical thinking and problem-solving skills Excellent communication, organization and time management skills Strong aptitude to serve customer needs and ability to work with outside/inside sales reps Ability to prioritize, multitask and work in a very fast paced environment Proven team player and a sharp focus on customer service and satisfaction Ability to successfully work both collaboratively and autonomously A high level of trustworthiness and the ability to achieve integrity on all levels Detail orientated with a high focus on accuracy Propensity for problem solving and continuous improvement Self-motivated, self-disciplined and self-directed Maintain a professional, polite and courteous team approach working in a team environment Positive attitude and strong work ethic Abides by our core values: Safety - Everything we do is driven by safety excellence; our employee safety is paramount Integrity - We are respectful, ethical and authentic in all our actions: People First - We welcome, collaborate with and support others by being proactive, approachable and agile Accountability - We keep commitments we make to one another and continually challenges ourselves by achieving ambitious goals without compromising quality Friendly - We are kind, encourage positivity and make time to connect and laugh Food Safety Responsibilities: • Monitor and verify activities to ensure that finished goods and raw materials coming in and out of the facility meet food safety standards in addition to quality standards. • Comply with all company food safety and quality assurance procedures and data documented correctly at all times. • Report any product or process failures that could impact food safety of manufactured product to Quality. Physical Requirements: This job operates primarily in an office setting. While performing the duties, the employee will be required to sit and/or stand, talk or hear, both in person and by telephone; use hands, fingers and arms feel objects or controls, reach with hands and arms. Prolonged periods sitting at a desk and working on a computer. May be required to stoop, kneel, bend, crouch and lift up to 5 pounds. May need to walk varying distances and climb stairs. About Us: MRP Solutions is a leading provider of high-quality, injection molded closures, jars and recyclable packaging components used every day by millions of consumers around the globe. But we offer more than just plastic caps and lids - we deliver fast, flexible and reliable packaging solutions. MRP Solutions combines extensive packaging expertise with a consultative approach to reliably uncover customer needs. By understanding your business goals, we can tailor smarter, safer, and more flexible packaging solutions that reduce cost and increase speed to market, helping your businesses capitalize on opportunity. MRP Solutions combines extensive packaging expertise with a consultative approach to reliably uncover customer needs. By understanding your business goals, we can tailor smarter, safer, and more flexible packaging solutions that reduce cost and increase speed to market, helping your businesses capitalize on opportunity. We are passionate about partnering with distributors and manufacturers who understand that plastic caps and lids are a small but important part of how people experience their brands. Together, we deliver packaging with purpose. MRP Solutions is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, color, religion, sex (including sexual orientation, gender identity or expression, transgender status), national origin, age, disability, medical condition, marital or protected veteran status or any other basis or characteristic prohibited by applicable federal, state, or local law. Consistent with the obligations of state and federal law, MRP Solutions will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Full-time Description Vermont Cider Company, LLC, a renowned beverage producer based in Middlebury, VT, and the creator of Woodchuck Hard Cider, is seeking a dynamic and organized Fulfillment & Logistics Representative to join our team. This role offers an exciting opportunity to contribute to a leading company in the beverage industry by ensuring efficient order fulfillment and excellent customer service. If you thrive in a fast-paced environment, possess strong multitasking and communication skills, and enjoy working collaboratively, we encourage you to apply. Responsibilities include, but are not limited to, providing support our customers via telephone and email, inventory tracking, ensuring the smooth flow of orders, shipments, and processing invoices, along with other misc. tasks. The successful candidate will also work closely with other departments as needed. Requirements Skills and Qualifications: High school diploma or equivalent required. A strong commitment to Customer Service, supporting a fast-paced manufacturing/logistics environment, proven skills are essential in the Microsoft Office Suite, most importantly Microsoft Excel, problem solving, and handling challenging situations. Candidate will need to be a team player with exceptional multitasking and problem-solving skills as well as working independently. Vermont Cider Company offers a comprehensive benefit package including medical, dental, vision, life & accidental insurance, 401k with employer match, paid time off, paid parental leave, annual bonus plan and more! About Vermont Cider Company We reinvigorated American hard cider in 1991 and continue to lead the category through our commitment to crafting innovative and refreshing hard ciders. Vermont Cider Co. crafts a variety of ciders for a variety of consumers. Our portfolio is as diverse as our fans. There's iconic Woodchuck, fruit-forward Wyder's and most recently Vermont Cider Co. introduced Day Chaser, a spirit based ready-to-drink canned cocktail with a variety of styles featuring real tequila and real vodka. For additional information please visit ****************** Vermont Cider Company is an equal opportunity employer and welcomes applications from all qualified individuals. Employment is subject to verification of background investigation. Salary Description $22 to $26 per hour depending on experience

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets. If you are a current associate of Primo Brands, please apply via my ADP or Success Factors. Compensation: $23/Hr Location: Williston, VT Shift: Mon - Fri; 6:00am - 4:00pm Responsibilities: This position is responsible for the installation and repairs of the water filtration equipment and coolers. Service, maintain and exchange existing equipment on a scheduled basis. Installation of water filtration and in-line coffee brewer equipment for new accounts. Deliver coffee products to new accounts upon installation of in-line coffee brewer unit. Respond to scheduled filter changes and equipment service requests. Operate and maintain Company vehicles in a safe and efficient manner. Maintain and control inventory of equipment and parts. Document and log all installation, exchange and service transactions. Test water samples after servicing of equipment. Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers, being knowledgeable about our products and services and providing exceptional customer experiences. Qualifications: Fundamentals of plumbing and electrical knowledge. Ability to use basic power and hand tools. Ability to work in residential, office and manufacturing environments. Exceptional customer service and communication skills. Ability to use application based handheld devices. Excellent planning, time management, organization and problem-solving skills. Basic math skills proficiency. Ability to frequently lift and/or move up to 50lbs. Ability to stand for prolonged periods of time when servicing equipment. Valid Driver's License and ability to meet Company driver qualification standards. Flexibility to work weekends based on business needs. Primo Brands' established portfolio includes billion-dollar brands Poland Spring and Pure Life , premium brands like Saratoga and Mountain Valley , regional leaders such as Arrowhead , Deer Park , Ice Mountain Ozarka , and Zephyrhills , purified brands, Primo Water and Sparkletts , and flavored and enhanced brands like Splash and AC+ION . Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come. Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Salary Range Disclaimer: The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate's qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process.