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Call center representative jobs in Cape Girardeau, MO - 73 jobs

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  • Customer Service Rep(02795) - 701 South Greenbriar Rd

    Domino's Franchise

    Call center representative job in Carterville, IL

    Job Description >Making Domino's high quality pizzas >Food and portion control >Hygiene and food safety >Food preparation >Taking customer orders and up selling
    $28k-36k yearly est. 6d ago
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  • Customer Service Representative

    Circle K Stores 4.3company rating

    Call center representative job in Carbondale, IL

    Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Hiring Range: $15.00 to $15.25 Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $15-15.3 hourly Auto-Apply 11d ago
  • Patient Accounts Customer Service Specialist

    St. Francis Medical Center 4.6company rating

    Call center representative job in Cape Girardeau, MO

    Current Saint Francis Colleagues - Please click HERE to login and apply. The Customer Service Specialist is responsible for handling questions and/or concerns regarding billing or payment issues for both hospital and physician services presented by our customers on the phone or in person. Customer Service Specialist should possess basic knowledge of policy and processes utilized by the Combined Billing Office and use system programs and edits to efficiently assist customers without transferring or referring to others. Customer Service Specialist will be responsible for scanning of financial documentation received on accounts to the electronic record and proper indexing of those records. The Customer Service Specialist will be responsible for accurate and timely distribution of mail to appropriate office staff. Customer Service Specialist will be responsible for the daily reconciliation with our Early Out and Bad Debt vendors on files received or transmitted. They should troubleshoot and mitigate corrective actions needed to rectify known issues. Responsible for working and maintaining work queues associated with the position. Lives the Mission, Vision, Values and Philosophy of the department and Saint Francis Medical Center. Constantly works with and maintains restricted or confidential information from many sources within the Medical Center. Any and all duties as assigned by Assistant Manager, Manager or Director. JOB DETAILS AND REQUIREMENTS Type: Full Time (80 hours per 2 week pay period, with benefits) Typical Hours for This Position: Monday-Friday 8:00am-4:30pm Remote or hybrid opportunities available upon completion of successful training Education: - High School Diploma or equivalent- required - Accounting courses or training- preferred Certification & Licensures: N/A Experience: - Minimum of one (1) year healthcare, finance, business, call center, or customer service experience- preferred Saint Francis Healthcare System is committed to a compensation philosophy that aligns to the fiftieth percentile of the marketplace, while also crediting applicable and/or relevant work experience when computing compensation offers for selected candidates. Internal equity is factored into all offers presented to candidates. Minimum hourly rate: $15.00/hour A relevant and up to date general benefits description may be found on our website: ************************************** ADDITIONAL INFORMATION Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System, please call ************ or email us at ***********. Saint Francis Healthcare System supports the overall health and wellness of our colleagues by discouraging the use of tobacco and nicotine products. If you are selected for a career opportunity with our organization, and are a tobacco or nicotine user, you will be required to complete a tobacco/nicotine cessation program within your first year of employment. This program is free of charge as part of our Employee Assistance Program.
    $15 hourly Auto-Apply 3d ago
  • Customer Service Representative

    Rhodes 101 Convenience Stores

    Call center representative job in Cape Girardeau, MO

    Summary/Objective:The Customer Service Representative (CSR) is responsible for maintaining guest service, generating sales, housekeeping, merchandising, signing, pricing, cash register operations and loss prevention in adherence to all company policy/store standards. Essential Functions:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Mission Statement: knowledge of and use of mission statement and core values.2. Guest Focus: Maintain an average score of at least 90% on Quest-for-the-Best mystery shops and respond promptly and professionally to any guest feedback. Give appropriate participation in any promotional activities. Use of guest name when recognized or when they use check or credit card.3. Product Knowledge: Maintain an awareness of all product information, merchandise promotions, test merchandise and advertisements4. Work Ethic: Provide support in maintaining company appearance standards through completion of daily and weekly tasks.5. Cash Controls: Maintain execution and control over cash handling processes within daily tolerance for cash over/shortages, bad checks, and gas thefts.6. Product Quality: Able to properly maintain all Food Service guidelines to produce quality products.7. Merchandising: Assist in floor moves, merchandising, display maintenance and store housekeeping.8. Replenishment: Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensure re-wraps are done promptly (not sure how this handled).9. Policies and Procedures: Adhere to all company policies, procedures and practices, including signing, pricing, and loss prevention.10. Sales: Accurately and efficiently complete all sales transactions and maintain proper cash, while encouraging guests to purchase items they may need.11. Safety: Ensure you are practicing good safety skills, cleaning up any liquids that may be on the ground, using proper lifting techniques, reporting safety incidents - whether for yourself or a guest to a manager immediately. Competencies:1. Customer focused2. Communication Proficiency3. Organizational skills4. Ethical conduct Supervisory Responsibilities:There are no supervisory responsibilities with this position.Work Environment:This job operates in a retail environment with merchandise displays and items available for purchase in inventory.Physical Demands:The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day (eight hours). The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position type/Hours of work:This position will work day, evenings, and overnights depending on availability, and scheduling. Travel:No travel required for this position. Required Education and Experience:No Education or experience required. Disclaimer:Nothing in this restricts management's right to assign or reassign duties and responsibilities at any time. This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - March 2026 Start - Inbound Only

    Principle Choice Solutions

    Call center representative job in Marion, IL

    Inbound Call Center Representative Join a team that makes a difference! Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you! What You'll Do Answer incoming calls and assist customers with their questions. Provide excellent service with a positive approach. Document call details in our systems. Solve problems and help customers find solutions. Work with a variety of people and build positive relationships. Stay up-to-date on our processes and procedures. What We Offer Competitive pay: $17.20/hour + $4.77/hour (H&W up to 40 hours) = $21.97 Full time employment with a set Schedule that will fall between 10a-9p Central Standard Time Comprehensive health, dental, and vision. Paid time off, paid sick time and paid holidays (11) 401(k) with employer matching Tuition assistance and employee support programs Paid training and all equipment provided Opportunities for advancement Friendly, business casual work environment What You'll Need High school diploma or GED Great communication skills and a desire to help others Attention to detail and reliability Ability to adapt and work well in a team Preferred 1 year of call center experience General office skills and knowledge of standard office computer equipment Ability to obtain and pass a VA government background check Two forms of valid ID (one must be a REAL ID or U.S. passport) U.S. citizenship (work sponsorship not available) Machines and Equipment: The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines. Physical Activity: The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak. This position is sedentary in nature with minimal lifting requirements. Working Conditions: The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required. Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS' employee and customer data. The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
    $17.2-22 hourly Auto-Apply 4d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Camaran Simpson-State Farm Agent

    Call center representative job in Metropolis, IL

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Camaran Simpson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $33k-44k yearly est. 8d ago
  • Customer Service Representative (Loan Consultant II)

    Lendmark Financial Services 4.3company rating

    Call center representative job in Cape Girardeau, MO

    At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.” Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options. GENERAL SUMMARY: The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy. MAJOR DUTIES/RESPONSIBILITIES: Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained. Process payments, distributions, and make recommendations regarding loan approvals. Approve loans up to established lending limits and complete loan closings. Handle account activities related to collection accounts, including phone calls and face to face communications with customers. Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. Actively market all branch products and services to individuals. Perform all other duties as assigned by management. BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with minimum supervision Excellent communication skills Proficient working knowledge of Microsoft Windows, Excel and Word Applications PREFERRED/DESIRED QUALIFICATIONS: Associates or Bachelor's Degree Bilingual, Spanish/English COMPENSATION: The salary range for this position is competitive based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate. This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines. WORK ENVIRONMENT: Office Environment If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Dexter Axledexter Axle Company, Inc.

    Call center representative job in Sikeston, MO

    Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a Customer Service Representative at our distribution branch located in Sikeston, MO. Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service. For more information about our company, access Dexter's web site at ******************** JOB DESCRIPTION The Customer Service Representative is responsible for answering customer inquiries, processing orders, resolving complaints and requests for refunds, exchanges, and adjustments; as well as provides customers with product, pricing, and shipping information. Specific duties include: * Responding to customer inquiries both in person and over the phone. * Maintain system information including product pricing and availability. * Enter customer orders, suggesting the purchase of additional products and providing technical assistance to customers when needed. * Contact truck run customers for orders and ensuring that orders are placed on a timely basis. * Make same-day follow-up calls to customers regarding backorders and delivery dates. * Actively participate in company-defined sales initiatives to solicit potential customers, and existing customers whose sales have declined. * Research customer service complaints and answer customer questions; consult with management for direction to resolve complaints. * Research all customer warranty and/or return requests, completing the appropriate forms and documentation pertinent to the problem. * Track shipments as necessary. * Other duties as assigned. Minimum Qualifications QUALIFICATIONS: * The ideal candidate will have excellent communication and interpersonal skills. * High school diploma or equivalent. * One or more years of customer service experience, sales experience, or parts experience is preferred. * Excellent computer and phone skills. * Strong customer service skills and the ability to develop product knowledge to specify and recommend appropriate products to our customers. * Dexter provides on-the-job training including technical product training, business system training, and company policy and procedure training. Dexter is driven by our core values committed to Safety, Quality and Integrity: * Execute with Determination - Be curious, work together, break new ground, find solutions, fulfill our commitments, surpass expectations! * Connect with People - Empower employees to grow, engage and collaborate; build lasting customer partnerships; care for our communities. * Do the Right Thing - For our people, for our customers, and for the business. We care for our people. Here are some of our great, comprehensive Benefits: * Dexter offers a competitive wage * Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA * 3% profit sharing in our Safe Harbor program * 401(k) Plan with company contributions * Opportunities for internal career development and growth Apply now to join an industry leader and make a difference in what we do for the customers we serve! Equal Opportunity Employer Offers of employment are contingent upon successfully passing a background check and drug screen. Dexter Axle Company is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, creed, religion, national origin, gender, age, disability, veteran status, citizenship status or any other characteristic protected by federal, state or local law.
    $27k-35k yearly est. 10d ago
  • Customer Service Representative

    U-Haul 4.4company rating

    Call center representative job in Carbondale, IL

    Compensation Range: $15.00 to $24.68 Hourly Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
    $15-24.7 hourly Auto-Apply 8d ago
  • Customer Service Representative - Pepsi MidAmerica

    Pepsi Midamerica 4.1company rating

    Call center representative job in Marion, IL

    Pay: $17.00 - $19.00 per hour Schedule: Tuesday - Saturday | 8:00 AM - 5:00 PM About the Role: Join the Pepsi MidAmerica team as a Customer Service Representative and become the voice of our brand! In this role, you'll support our customers by providing top-notch service, resolving issues, and ensuring a smooth experience with every interaction. What You'll Do: Handle inbound and outbound customer calls in a professional, friendly manner Assist customers with product inquiries, orders, and issue resolution Maintain accurate customer records and update account information Provide detailed information about products and services Upsell additional products and services when appropriate Collaborate closely with the sales team to meet customer needs What We're Looking For: Previous experience in customer service or a related field Excellent communication skills (verbal and written) Strong phone etiquette and active listening abilities Ability to multitask, prioritize, and manage time effectively Dependable, team-oriented, and customer-focused attitude Why Join Pepsi MidAmerica: Competitive pay with advancement opportunities Health insurance Paid time off and paid holidays 401(k) retirement plan with company match Team-oriented work culture and career development opportunities Be part of a company that's been proudly serving communities for over 85 years - apply today and help us keep Pepsi MidAmerica customers refreshed and happy! Apply Today! Pepsi Midamerica 2605 West Main St. Marion, IL 62959
    $17-19 hourly Auto-Apply 60d+ ago
  • Client Services Representative (Sikeston Outreach)

    Daeoc 3.1company rating

    Call center representative job in Sikeston, MO

    Client Service Representative - Monday through Thursday schedule! Great benefits including 100% paid Health, Dental and Vision Insurance Paid time off / Paid Holidays Great retirement matching and more! The successful Client Service Representative will have the ability to interview clients regarding resource needs such as energy assistance, nutritional needs, employment, education, housing and/or other emergency short and long term needs. This role requires excellent listening and customer service skills. The CSR will be responsible for recording interview information into an electronic record keeping system, handling complaints concerning services, along with a variety of other duties. Applicant must be well versed in computers with knowledge in Excel and Word, must have an AA degree in Social Services or related field, with 4 to 5 years experience, or equivalent combination of education and experience and must have a driver's license valid in Missouri, transportation and insurance. DAEOC is an equal opportunity employer. It is our policy to comply with all applicable state and federal laws prohibiting discrimination in employment based on race, age, color, sex, religion, national origin or other protected classification.
    $29k-36k yearly est. 60d+ ago
  • Customer Service Representative

    Insurance Partners of Kentucky

    Call center representative job in Wickliffe, KY

    Job Description Join Insurance Partners of Kentucky as a Customer Service Representative in the vibrant city of Wickliffe, Kentucky. We are a dedicated team committed to delivering exemplary service to our esteemed clients. Here at Insurance Partners of Kentucky, we believe in creating an inviting environment where every team member feels valued and empowered to make a difference. As a CSR, you will serve as the crucial link between our company and our clients, ensuring their needs are met with professionalism and warmth. This on-site position allows you to engage personally with clients, providing them with the reassurance and guidance they deserve. We are looking for individuals who are passionate, positive, and eager to contribute to our mission of excellence in customer service. If you're ready to be part of a collaborative and dynamic work environment where your impact is recognized, apply today and become a vital part of our friendly team! Benefits Hourly Base Salary + Commission + Bonus Opportunities Flexible Schedule Life Insurance Career Growth Opportunities Tuition Reimbursement paid training Bonus appreciation lunch home and work Balance Fun & Friendly Co-workers Responsibilities Client Interaction: Promptly respond to customer inquiries and provide detailed information about our insurance products and services. Problem Resolution: Resolve customer complaints by clarifying issues and escalating concerns when necessary. Account Management: Maintain updated records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Service Excellence: Consistently deliver a high level of customer service to enhance client satisfaction and promote loyalty. Team Collaboration: Work closely with other team members to provide a smooth and efficient customer experience. Requirements Experience: Previous experience in customer service or a related field is strongly preferred. Communication Skills: Strong verbal and written communication skills are essential for effective interaction with clients and team members. Problem Solving: Ability to think on your feet and provide solutions to customer inquiries and issues competently. Customer Focused: A genuine desire to help and support customers, ensuring outstanding service satisfaction. Detail-Oriented: Keen attention to detail to accurately process and document customer information. Adaptability: Willingness to adapt to changing processes and environments within the office setting. Technological Proficiency: Basic understanding of computer systems and office software to handle routine tasks efficiently.
    $25k-33k yearly est. 6d ago
  • Customer Service Rep(02795) - 701 South Greenbriar Rd

    Domino's Pizza 4.3company rating

    Call center representative job in Carterville, IL

    >Making Domino's high quality pizzas>Food and portion control>Hygiene and food safety >Food preparation>Taking customer orders and up selling>General cleaning duties Qualifications Additional Information
    $22k-29k yearly est. 7d ago
  • Customer Service Representative

    Southern Illinois University 4.3company rating

    Call center representative job in Carbondale, IL

    Salary is competitive and commensurate with qualifications and experience, while also considering internal equity. Employees at this level are journey-level representatives who provide standard informational services to campus clients. They work under general supervision from higher level personnel. Responds to complex inquiries (e.g., those involve approval from higher level personnel) in order to provide or clarify information on departmental services, policies, and procedures; researches complex inquiries using multiple sources for quality control concerns and solves problems on individual cases; composes complex correspondence and creates documentation/records; maintains record of customer interactions and transactions, recording details of inquiries, complaints and comments including any action taken; reports client feedback, identifies problems and trends, and suggests resolutions to higher level personnel; creates, updates, revises and retrieves records and files of average difficulty, which may include confidential materials; performs administrative support tasks such as proofreading and correcting errors, transcribing and keyboarding such as correspondence, narrative reports, operates office equipment; performs work related to the lower level in this series; performs other related duties as assigned. * High school diploma or equivalent. * Any one or combination totaling three (3) years (36 months) from the following categories: * college coursework in business administration, communications, public relations or a closely related field as measured by the following conversion table or its proportional equivalent: * 30 semester hours equals one (1) year (12 months) * Associate's Degree (60 semester hours) equals eighteen months (18 months) * 90 semester hours equals two (2) years (24 months) * Bachelor's degree (120 semester hours) equals three (3) years (36 months) * responsible work experience in customer services, public relations, office administration, business and financial operations, healthcare administration or other closely related experience Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position. Tips for Completing a Civil Service Application: 1. To be eligible for the role, ensure that your application includes a complete and detailed employment history that highlights your relevant full-time and part-time work experience, including start and end dates of employment. 2. Relevant part-time work experience will count towards the qualifications for this position and will be converted to full-time equivalence to calculate the total length of experience. 3. Upload all official transcripts to meet the educational requirements. If the job description specifies a minimum number of college hours, transcripts are mandatory for the successful processing of your application. 4. Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application, unless the same proof has already been submitted in a previous application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). 5. After the position has closed, your application and supporting materials will be reviewed to determine if you meet the minimum qualifications, including any specialty factors associated with this position. Those who qualify will move forward for Civil Service Examination/Testing. 6. Please monitor your e-mail for further information regarding your application. Emails will be generated from *******************. 7. For more information on Civil Service classifications, please visit the SUCSS web site at sucss.illinois.gov About Civil Service Examination/Testing: The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of application materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, your application will move forward for examination/testing in which you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. This score will be emailed to the email address noted on your application. After the application deadline, the names within the top three scores will be referred to the department for interview. Sponsorship for work authorization is not available. For more information visit ****************************************************************
    $27k-34k yearly est. Easy Apply 6d ago
  • Member Service Representative

    Siu Credit Union 4.0company rating

    Call center representative job in Carbondale, IL

    Job DescriptionAbout Us SIU Credit Union is a strong, growing financial institution deeply rooted in Southern Illinois. Unlike traditional banks, we are a member-owned cooperative. Our mission is simple: we work for people, not for profit. We are looking for a dedicated Member Service Representative (MSR) who is passionate about providing a high level of service to our internal and external members and helping our community thrive. What You'll Do As an MSR, you are the face of our credit union. You will act as a trusted advisor, helping members navigate their financial journeys through the following responsibilities: Relationship Building: Foster meaningful connections with our community of members and fellow employees. Account Management: Expertly open and maintain diverse account types, including Personal, Trusts, Business, HSA, and IRA accounts. Lending Support: Guide members through the consumer loan process, from the initial application through to funding. Problem Solving: Collaborate with internal team members to quickly and efficiently resolve member concerns. Goal Achievement: Strive to meet and exceed monthly sales and service goals established by management to ensure the credit union's continued growth. What We're Looking For We want someone who is detail-oriented, analytical, and genuinely enjoys helping others succeed. Education: High school diploma or equivalent. Experience: Two years of related financial or customer service experience. Skills: Exceptional communication and analytical skills with a sharp eye for detail. Requirements: Must be bondable. What We Offer We believe in taking care of the people who take care of our members. Our comprehensive benefits package includes: Health & Wellness: Health insurance options plus Dental, Vision, Life, ADD, and Long-Term Disability (LTD). Work-Life Balance: Generous Paid Time Off (Vacation, Sick, and Personal time) plus Paid Holidays. Financial Future: Profit-sharing opportunities and 401(k) options. SIU Credit Union is an Equal Opportunity Employer (EOE). How to Apply: Are you ready to make a difference in Southern Illinois? If you have a passion for service and the skills to match, we would like to hear from you! Job Posted by ApplicantPro
    $30k-36k yearly est. 3d ago
  • Customer Service Rep(02795) - 701 South Greenbriar Rd

    Domino's Franchise

    Call center representative job in Carterville, IL

    Job Description >Making Domino's high quality pizzas >Food and portion control >Hygiene and food safety >Food preparation >Taking customer orders and up selling
    $28k-36k yearly est. 2d ago
  • Customer Service Representative - March 2026 Start - Inbound Only

    Principle Choice Solutions LLC

    Call center representative job in Marion, IL

    Job DescriptionInbound Call Center Representative Join a team that makes a difference! Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you! What You'll Do Answer incoming calls and assist customers with their questions. Provide excellent service with a positive approach. Document call details in our systems. Solve problems and help customers find solutions. Work with a variety of people and build positive relationships. Stay up-to-date on our processes and procedures. What We Offer Competitive pay: $17.20/hour + $4.77/hour (H&W up to 40 hours) = $21.97 Full time employment with a set Schedule that will fall between 10a-9p Central Standard Time Comprehensive health, dental, and vision. Paid time off, paid sick time and paid holidays (11) 401(k) with employer matching Tuition assistance and employee support programs Paid training and all equipment provided Opportunities for advancement Friendly, business casual work environment What You'll Need High school diploma or GED Great communication skills and a desire to help others Attention to detail and reliability Ability to adapt and work well in a team Preferred 1 year of call center experience General office skills and knowledge of standard office computer equipment Ability to obtain and pass a VA government background check Two forms of valid ID (one must be a REAL ID or U.S. passport) U.S. citizenship (work sponsorship not available) Machines and Equipment: The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines. Physical Activity: The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak. This position is sedentary in nature with minimal lifting requirements. Working Conditions: The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required. Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS' employee and customer data. The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Powered by JazzHR cqb Ox8BMqp
    $17.2-22 hourly 5d ago
  • Customer Service Representative

    Rhodes 101 Convenience Stores

    Call center representative job in Sikeston, MO

    Summary/Objective:The Customer Service Representative (CSR) is responsible for maintaining guest service, generating sales, housekeeping, merchandising, signing, pricing, cash register operations and loss prevention in adherence to all company policy/store standards. Essential Functions:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Mission Statement: knowledge of and use of mission statement and core values.2. Guest Focus: Maintain an average score of at least 90% on Quest-for-the-Best mystery shops and respond promptly and professionally to any guest feedback. Give appropriate participation in any promotional activities. Use of guest name when recognized or when they use check or credit card.3. Product Knowledge: Maintain an awareness of all product information, merchandise promotions, test merchandise and advertisements4. Work Ethic: Provide support in maintaining company appearance standards through completion of daily and weekly tasks.5. Cash Controls: Maintain execution and control over cash handling processes within daily tolerance for cash over/shortages, bad checks, and gas thefts.6. Product Quality: Able to properly maintain all Food Service guidelines to produce quality products.7. Merchandising: Assist in floor moves, merchandising, display maintenance and store housekeeping.8. Replenishment: Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensure re-wraps are done promptly (not sure how this handled).9. Policies and Procedures: Adhere to all company policies, procedures and practices, including signing, pricing, and loss prevention.10. Sales: Accurately and efficiently complete all sales transactions and maintain proper cash, while encouraging guests to purchase items they may need.11. Safety: Ensure you are practicing good safety skills, cleaning up any liquids that may be on the ground, using proper lifting techniques, reporting safety incidents - whether for yourself or a guest to a manager immediately. Competencies:1. Customer focused2. Communication Proficiency3. Organizational skills4. Ethical conduct Supervisory Responsibilities:There are no supervisory responsibilities with this position.Work Environment:This job operates in a retail environment with merchandise displays and items available for purchase in inventory.Physical Demands:The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day (eight hours). The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position type/Hours of work:This position will work day, evenings, and overnights depending on availability, and scheduling. Travel:No travel required for this position. Required Education and Experience:No Education or experience required. Disclaimer:Nothing in this restricts management's right to assign or reassign duties and responsibilities at any time. This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    U-Haul 4.4company rating

    Call center representative job in Carbondale, IL

    Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App Reimbursement * Gym Reimbursement Program * Health insurance & Prescription plans, if eligible * Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision Plans * Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul trucks and trailers. * Clean and inspect equipment on the lot including checking fluid levels. * Answer questions and educate customers regarding products and services. * Prepare rental invoices and accept equipment returned from rental. * Install hitches and trailer wiring. * Fill propane (certification offered through U-Haul upon employment) * Drive a forklift (certification offered through U-Haul upon employment) * Other duties as assigned * Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to maintain a good driving record * High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. Pay Range is: $15.00 - $24.68 Hourly U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
    $15-24.7 hourly Auto-Apply 7d ago
  • Customer Service Representative - Pepsi MidAmerica

    Pepsi Midamerica 4.1company rating

    Call center representative job in Marion, IL

    Job Description Customer Service Representative - Pepsi MidAmerica Pay: $17.00 - $19.00 per hour Schedule: Tuesday - Saturday | 8:00 AM - 5:00 PM About the Role: Join the Pepsi MidAmerica team as a Customer Service Representative and become the voice of our brand! In this role, you'll support our customers by providing top-notch service, resolving issues, and ensuring a smooth experience with every interaction. What You'll Do: Handle inbound and outbound customer calls in a professional, friendly manner Assist customers with product inquiries, orders, and issue resolution Maintain accurate customer records and update account information Provide detailed information about products and services Upsell additional products and services when appropriate Collaborate closely with the sales team to meet customer needs What We're Looking For: Previous experience in customer service or a related field Excellent communication skills (verbal and written) Strong phone etiquette and active listening abilities Ability to multitask, prioritize, and manage time effectively Dependable, team-oriented, and customer-focused attitude Why Join Pepsi MidAmerica: Competitive pay with advancement opportunities Health insurance Paid time off and paid holidays 401(k) retirement plan with company match Team-oriented work culture and career development opportunities Be part of a company that's been proudly serving communities for over 85 years - apply today and help us keep Pepsi MidAmerica customers refreshed and happy! Apply Today! Pepsi Midamerica 2605 West Main St. Marion, IL 62959
    $17-19 hourly 20d ago

Learn more about call center representative jobs

How much does a call center representative earn in Cape Girardeau, MO?

The average call center representative in Cape Girardeau, MO earns between $23,000 and $38,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Cape Girardeau, MO

$30,000
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