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Call center representative jobs in Eau Claire, WI

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  • Welcome Call Specialist

    Group Health Cooperative 3.2company rating

    Call center representative job in Altoona, WI

    The Welcome Call Specialist is responsible for providing exceptional customer service and welcoming all new Group Health members to the health plan. Functions Make outbound welcome calls to our members in a pleasant, professional and efficient manner assuring exceptional customer service. Document all incoming and outgoing calls, changes and follow-up information in the Electronic Care Management system. Each call should cover the basic benefits of the product line and highlight the services we provide. Assist members with valid phone numbers for services covered under Forward Health and other helpful resources. Complete assessments with our members in a pleasant, professional, and efficient manner assuring exceptional customer service. Educate members on plan policies and procedures at every opportunity. Make members aware of transportation, telehealth or additional services provided through their health plan benefits. Keep up to date on the various plans and benefit structure under the product lines. Comply with all company policies and procedures. Minimum Requirements of the Position High school graduate or equivalent. Minimum one year of customer service experience, call center experience preferred. Excellent communication and customer service skills. Proficient in the use of Microsoft Word and Excel. Knowledge of Medicare, Medicaid, CPT / ICD 10 medical billing codes, and medical terminology are beneficial. Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes). The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard. This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: ************************. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.
    $34k-41k yearly est. Easy Apply 11d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Call center representative job in Eau Claire, WI

    FASTSIGNS #2079 is hiring for a Customer Service Representative to join our team! A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $17.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $17 hourly Auto-Apply 60d+ ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Call center representative job in Eau Claire, WI

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Eau Claire area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $34k-47k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Jeff Flaig-State Farm Agent

    Call center representative job in Chippewa Falls, WI

    Job DescriptionROLE DESCRIPTION: Chippewa Falls is a great community to work in! Come join our team. As a Customer Service Representative - State Farm Agent Team Member with Jeff Flaig Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Dedicated to customer service. Detail oriented and able to multitask Communication and interpersonal skills. Excellent communication skills to assist customers and coordinate with other agency team members. Proactive in problem solving. Must pass a criminal and financial background check Benefits: Valuable career-building experience Growth potential/Opportunity for advancement within my office Hourly pay plus commission/bonus Simple IRA Paid time off License reimbursement PAY RANGE: $19-$25 per hour range depending on if you have a license or prior insurance experience
    $19-25 hourly 17d ago
  • Customer Service Representative

    Citizens State Bank 3.4company rating

    Call center representative job in Chippewa Falls, WI

    Customer Service Representative Work for a company where employees make the difference and opportunity awaits! Something is happening at Citizens State Bank (of Cadott, Chippewa, Cornell, Stanley, Prentice & Stratford), employees are accomplishing things never thought possible! Our Customer Service Representative position is vital to our company! Customer Service Representatives are the face of the company, helping customers with processing transactions and opening accounts, while also looking for opportunities to better help them achieve their dreams! Our mission of “relationships built on trust” starts with our CSRs and the impact that they make on our customers. Development and advancement programs available to grow career and earning potential. Citizens State Bank is looking for talented, motivated, sales-oriented individuals to join our team. We are looking for individuals interested in working for a company that values employee development, goals, accountability, results, reward and recognition, and growth! Come challenge yourself at Citizens State Bank. Qualified applicants will have an aptitude for helping people through positive interaction and the ability to recommend solutions. Does this sound like you? Apply today! About Citizens State Bank: At Citizens State Bank, employees are our most important asset. We value employee input and ideas and partner to help our employees develop and flourish. Citizens State Bank is a well-established $140 million-dollar community bank impacting the communities of Cadott, Chippewa Falls, and Cornell. At Citizens State Bank, you receive competitive wages and benefits: 401K program with match and elective contribution options and an employer sponsored profit sharing Over 15 days of PTO in your first year with a progressive scale as your longevity grows Health (with a near site clinic), dental, and vision benefits 100% employer paid Long-term disability, short-term disability, life insurance, AD&D, and an EAP Health Savings options Voluntary Accident Plans
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Eau Claire, WI

    Kedia Corporation

    Call center representative job in Eau Claire, WI

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $29k-38k yearly est. 8h ago
  • Customer Service Representative

    GFL Environmental Inc.

    Call center representative job in Chippewa Falls, WI

    The Customer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations. Benefits: * 15 days of paid time off * Competitive medical, dental, and vision plan options * Health Savings Account with employer match option * Paid Parental Leave * 401(k) with an employer match up to 4% * Supplemental health plans through Aflac * Employer paid basic life insurance * Employee paid short-term disability option * Employer-paid long-term disability * Mental health support through Employee Assistance Program * 7 paid holidays annually Key Responsibilities: * Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web. * Communicate clearly and concisely with on-the-road employees to give instructions and assistance. * Answer incoming and make outgoing customer telephone calls. * Receive and resolve, within established guidelines, customer questions and concerns. * Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales. * Track customer information and concerns and enter data into database. * Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment. * Maintain new account files. * Work with supervisors to ensure that all missed stops and special pick ups are completed daily. * Provide timely and accurate information regarding missed stops or other customer concerns. * Generate call-in work orders for drivers * Download, distribute and answer all customer inquiries received via email. * Take web request and process payments by phone. * Process customer payments via internet and take cash payment's as needed. * Enter new subscription residential accounts into system. * Run credit checks on new customers. * Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled. * Key all new/cancelled accounts into Tower system and verify in system. * Scan all contracts into system and maintain records of them. * Assist in completing the Affirmative Action log for all applicants. * Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners. * Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors. * Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. * May provide back up assistance for Office Coordinator. * Perform other duties and responsibilities as required or requested by management. Requirements: * High School Diploma or GED. * One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: * Ability to implement solutions to general and specific customer concerns. * Ability to work in fast-paced environment, meet time deadlines and perform under pressure. * Possess good organizational skills and record keeping skills. * Possess ability to speak and communicate effectively with customers and employees both verbally and in writing. * Proficient in Microsoft Outlook, Microsoft Word and Excel. * Good problem solving ability. * Excellent data entry skills. Physical/Mental Demands: * Ability to stand, sit, walk, use hands and fingers, talk and hear. * Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Conditions: * Work in indoor office environment 95% of the time. * Noise level is usually moderate. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
    $29k-38k yearly est. Auto-Apply 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Michelle Moua-State Farm Agent

    Call center representative job in Chippewa Falls, WI

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Opportunity for advancement Paid time off ROLE DESCRIPTION: As a customer service representative with Michelle Moua Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Property & Casualty Insurance License to start
    $29k-38k yearly est. 17d ago
  • Licensed Personal Lines Customer Service Representative

    Midwest Select Insurance Group LLC 4.2company rating

    Call center representative job in Eau Claire, WI

    Job DescriptionBenefits: Identity theft Protection 401(k) matching Competitive salary Dental insurance Paid time off Vision insurance A Licensed Personal Lines Customer Service Representative at Midwest Select Insurance Group, LLC (MSIG) is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow associates while conducting specific service and marketing activities. Responsibilities Work with agency producers to place new personal lines business. Provide service to existing clients related to updating policies, providing quotes, taking payments, claims support, answering questions, and providing documentation. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Qualifications Hold a property and casualty insurance license in the state of Wisconsin. Demonstrate a strong willingness to learn and become an expert in your craft. Understand insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills, as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
    $31k-37k yearly est. 23d ago
  • Academic Skills Center: Learning Center Specialist

    University of Wisconsin Oshkosh 3.6company rating

    Call center representative job in Eau Claire, WI

    Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Academic Skills Center: Learning Center Specialist Job Category: Academic Staff Employment Type: Regular Job Profile: Learning Center Specialist Job Duties: POSITION: A full-time, professional learning center specialist position is available in the Academic Skills Center beginning January 20, 2026. The anticipated starting annual salary is $50,000. Working collaboratively with colleagues, the learning specialist supports peer educators in a variety of roles. This position may coordinate peer tutoring, academic coaching, Supplemental Instruction, or first-year success programming, depending on the needs of the center. All learning specialists also teach a student success course each semester in addition to their coordinator responsibilities. The Academic Skills Center supports student learning across the curriculum, with the strongest representation in the sciences. MINIMUM QUALIFICATIONS: Master's degree Excellent verbal and written communication skills Strong interpersonal skills, including a mindset and an ability to work with students across lines of difference Prior success teaching, tutoring, or coaching Commitment to the mission of the Academic Skills Center Ability to work collaboratively in a team environment PREFERRED QUALIFICATIONS: Experience working in a college learning center College teaching experience Supervisory experience or leadership experience Undergraduate degree in biology, chemistry, or related field DUTIES: Coordinate and manage academic support programs * Oversee the work and development of student employees * Provide leadership for at least one academic support program or initiative * Work collaboratively with colleagues to recruit students and market the center * Assess student learning and program effectiveness * Develop learning resources and training materials * Provide feedback and support to colleagues coordinating related support programs Teach student success courses * Teach a course each semester for either first-year students (GEN 110) or students on probation (GEN 201) * Contribute to the development of the center's curriculum * Promote effective and inclusive learning practices * Assess student learning and adjust methods and materials to align with learning objectives * Complete attendance and progress reports as required by the university and send other types of communication, as needed, to raise awareness of academic concern and encourage support for students. Provide direct support to students * Meet individually with students to assess academic progress and support needs. Make appropriates referral to campus resources best suited to provide needed support (e.g., counseling services, advising, Dean of Students, etc.). * Provide continued support to former GEN students and student employees, as appropriate, including making referrals, serving as a reference, and providing letters of recommendation. Contribute to the development of the center and the campus community * Development relationships with university faculty and staff along with ASC colleagues and student employees to learn about students' experiences and academic support needs, share perspectives, and collaborate on initiatives to support student success. * Contribute to the ASC's ongoing development and collaborate with colleagues to identify and implement evidence-based practices for continuous improvement * Seek out and engage in professional development opportunities. THE UNIT: The Academic Skills Center (ASC) is the primary student learning center on campus, comprised of six professional staff members and over forty student employees. We empower students to grow as reflective and resilient learners by facilitating peer-learning opportunities, providing academic success instruction, and creating welcoming environments for learning. Our center teaches peer educators how to facilitate learning, and we teach learning strategies that can be applied across disciplines. We currently offer peer tutoring in fifteen subjects, peer academic coaching, a robust Supplemental Instruction program, and academic success courses for incoming students and students on probation. UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire, an institution of approximately 10,000 students and 1,200 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation. To learn more about UWEC, visit *********************************************************************** . The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities. APPLICATION PROCEDURE: Applications are submitted electronically. Please follow instructions found on the following Web site: ********************************************************* . Please be sure you have included the following in PDF format: * Letter of application * Resume * Unofficial transcripts * Names and contact information for three references. Please direct requests for additional information to: Mark Kjellman; ***************** To ensure consideration, completed applications must be received by December 8, 2025. However, screening may continue until position is filled. Key Job Responsibilities: * Identifies program, needs, contributes to the development of unit workflows, schedules logistics and secures resources for meetings, events, and interviews * Coordinates program components and evaluates program effectiveness and provides recommendations for improvement * May supervise the day to day activities of one or more academic programs and resolves issues exercising discretion to meet unit goals. * Utilizes independent judgement regarding development, implementation, promotion, and evaluation for one or more academic programs, initiatives, or events Department: Compensation: Required Qualifications: Preferred Qualifications: Education: How to Apply: Contact Information: Special Notes: INSTITUTIONAL OVERVIEW UW-Eau Claire, an institution of approximately 9,000 students and 1,200 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation. To learn more about UWEC, visit ************************************************************** . The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities. ADDITIONAL INFORMATION The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment. The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7). The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority(CSA) policy. UW is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
    $50k yearly Auto-Apply 27d ago
  • Customer Service Rep and Dispatcher

    Brandsource

    Call center representative job in Rice Lake, WI

    Amundson's Appliance Center is a multi-location Retail & Commercial appliance business in Northwest Wisconsin with direct and online sales and in-store Service and Parts Department. Due to expansion, Amundson's Appliance is now taking applications for a Customer Service Rep Dispatcher. The job entails taking high volume service calls, scheduling service for technicians to go to customer's homes, order parts, receive parts, and communicate with manufactures for authorizations for warranty service. Amundson's Appliance is an equal opportunity employer. Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
    $29k-38k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    U-Haul 4.4company rating

    Call center representative job in Chippewa Falls, WI

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
    $27k-33k yearly est. Auto-Apply 32d ago
  • Customer Service Representative

    Thompsongas LLC 3.0company rating

    Call center representative job in Hammond, WI

    ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you!ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal candidate will be self-sufficient, someone who thrives in a fast-paced environment and is able to multi-task successfully. The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality. This is an onsite position. Major Job Duties: Handle inbound calls by asking probing questions to uncover sales and service opportunities Evaluate sales methods and company programs to meet current customer needs and develop potential business leads Address customer issues and respond to all inquiries including, but not limited to, pricing, billing, products, grievances and new account set-up Handle each call with a high level of professionalism, warmth and eagerness Possess a working knowledge of all ThompsonGas products and service offerings Hold a thorough understanding of policies and procedures related to safety, product delivery and service Provide timely and accurate information on customer order status Lead outbound calling operations in effort to collect from past due customers Enter and update customer account information in CARGAS and MPX systems Process billing payments for walk-in customers Responsible for processing driver daily paperwork Other duties and projects as assigned Education and Experience: Degree or equivalent experience required 3+ years of Customer Service experience (Call center experience preferred) Sales experience strongly preferred; ability to upsell products in highly competitive environment a must Previous experience with CARGAS and MPX systems preferred, but not required Excellent written and verbal communication skills with an emphasis on developing a positive rapport with customers Excellent computer skills including Microsoft office and data entry skills Ability to organize, multi-task and prioritize assignments in a fast-paced environment High level of ownership and accountability for resolving customer problems in a professional and enthusiastic manner Flexible to work OT and weekends as needed during busy season PERKS WITH US! Medical, Dental, Vision, and 401k with IMMEDIATE eligibility Disability and life insurance Paid time off that increases with tenure Daily Pay Option that offers great flexibility and financial control Employee training programs with career development/advancement opportunities Employee recognition program Quarterly bonus potential Paid maternity and parental leave benefits Tuition reimbursement program This is a safety sensitive position. Your job performance will impact the health and safety of our customers, our employees and other individuals, as well as your own health and safety. A pre-employment drug screening, including but not limited to screening for the presence of THC, will be required, except where prohibited by law. ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
    $31k-38k yearly est. Auto-Apply 51d ago
  • Customer Service Representative

    Ellsworth Cooperative Creamery

    Call center representative job in Ellsworth, WI

    Committed to our Team, Craft & Community, Since 1910 Join the always-growing Team at Ellsworth Creamery as we work with our cooperative of local farmers to create award-winning cheese! ABOUT ELLSWORTH CREAMERY: At Ellsworth Creamery, our team members are more than employees; you are like family and we want you to succeed. This culture has contributed to the longevity of our staff, whose careers at Ellsworth Creamery span 10, 20 and even 50 years! Our Ellsworth, Wisconsin facility specializes solely in the production of our world-famous All Natural White Cheddar Cheese Curds, both natural and flavored, our All Natural Cheddar Cheese Curd Crumbles and sweet whey powder. Benefits Package: Full Time employees are eligible for benefits on the 1st of the month, following 30 days of employment. Medical, Health Savings Account, Dental, Vision, Accident, Critical Illness and Hospital insurances available. Employee Assistance Program (EAP) and other free resources. 401k match, Paid Time Off & Holiday Pay! Job Title: Customer Service Representative Department: Administration / Customer Service Reports To: Finance Manager FLSA Status: Non-Exempt/Hourly General Description: The Customer Service Coordinator is the first point of contact for the office, providing professional and friendly customer service both in person and over the phone. This role supports daily administrative operations, coordinates communication across departments, handles daily deposits and change orders, and assists with routine data entry tasks. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced office environment. Duties and Responsibilities: Answer and direct incoming phone calls in a professional and courteous manner. Greet and assist visitors, vendors, and customers entering the office. Monitor and distribute incoming “Contact Us” messages and inquiries to appropriate departments. Handle daily store deposits and prepare/coordinate change orders with financial institutions. Assist with data entry of operational information such as milk tickets and other routine reports. Maintain office supplies and organization of front office area. Provide general administrative support to office staff, finance, and other departments as needed. Assist with filing, scanning, and document management. Support internal communication and coordination between departments. Perform other related duties and special projects as assigned. Requirements Required Skills and Abilities: Strong interpersonal and communication skills (both verbal and written). Friendly, welcoming, and professional demeanor. Excellent organizational skills and attention to detail. Ability to multitask and manage priorities in a dynamic office setting. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Comfortable working with numbers and performing basic financial tasks. Ability to maintain confidentiality and handle sensitive information. Self-motivated and dependable. Education & Experience: High school diploma or equivalent required. 2+ years of experience in a customer service, administrative, or office support role preferred. Experience with data entry or working in a finance-related environment is a plus. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. May require occasional lifting of office supplies or files (up to 25 lbs). Work Environment / Environment Condition: Regular attendance and punctuality are essential. Professional, business-casual office setting, within a Dairy Plant. Must adhere to all food and plant safety policies and regulations. Working hours will be determined, but generally will be M-F, 8am-4:30pm.
    $29k-38k yearly est. 49d ago
  • Customer Service Representative

    Brook Services 4.5company rating

    Call center representative job in Cameron, WI

    The Customer Service Representative (CSR) serves as the primary point of contact for customers, providing excellent service through phone, email, and live chat. The CSR is responsible for resolving inquiries, processing orders, and ensuring customer satisfaction by maintaining a friendly, professional, and solution-oriented approach. Key Responsibilities Respond promptly to customer inquiries via phone, email, or chat. Provide accurate information about products, services, pricing, and policies. Resolve customer complaints and issues efficiently and professionally. Process orders, returns, and exchanges accurately in the company system. Maintain detailed and organized records of customer interactions. Escalate complex or unresolved issues to supervisors or specialized departments. Follow up with customers to ensure their issues are fully resolved. Meet or exceed performance targets for response time, customer satisfaction, and resolution rate. Continuously update knowledge of company products, services, and procedures. Required Skills and Qualifications Excellent verbal and written communication skills. Strong problem-solving and active-listening abilities. Customer-first attitude with patience and professionalism. Proficiency with computers, CRM systems, and office software (e.g., Microsoft Office or Google Workspace). Ability to multitask, prioritize, and manage time effectively. High school diploma or equivalent (Associate or Bachelor's degree preferred). Preferred Qualifications Previous experience in customer service, sales support, or call center operations. Familiarity with customer service software such as Zendesk, Freshdesk, or Salesforce. Bilingual or multilingual skills are a plus. Work Environment Remote or on-site position depending on company policy. May require flexible shifts, including evenings or weekends. Team-oriented, supportive, and fast-paced work environment. Compensation Competitive hourly or monthly pay based on experience. Performance-based bonuses and career advancement opportunities.
    $32k-38k yearly est. Auto-Apply 36d ago
  • Customer Service Rep(02101) - 2570 Gracie Dr

    Domino's Franchise

    Call center representative job in Baldwin, WI

    Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare products. Receive and process telephone and walk-up customer orders. Clean equipment and facility continuously. See store for a complete list of job duties.
    $29k-38k yearly est. 8d ago
  • Customer Service Representative - State Farm Agent Team Member

    Karen Koenigs-State Farm Agent

    Call center representative job in Black River Falls, WI

    Job DescriptionBenefits: 401(k) matching Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative with Karen Stai Koenigs Insurance Agency, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 9d ago
  • Customer Service Representative (Stanley, WI)

    Ambassador Supply LLC

    Call center representative job in Stanley, WI

    Job DescriptionDescription: Hixwood Metal is the premier source for all your agricultural, pole barn, shed, building supply, coil, blank flat stock, and slit coil needs. We specialize in supplying the industry with products that are at the top of the spectrum. We have been proudly serving West Central Wisconsin with manufacturing quality building components since 1998. Position Purpose: To provide exceptional customer service while managing walk-in guests and providing phone and email support as part of a successful sales team. The job requirements include but are not limited to the following: Core Value Expectations: • Actively pursue high character, high trust, and high performance personally, corporately, and in all aspects of the position. • Provide distinctive quality and unparalleled customer service both internally and externally. • Demonstrate and promote integrity, respect, and teamwork. • Invite others to help you grow through living authentically with nothing to prove, lose or hide. • Evidence humility by actively receiving, teaching, and mentoring. Primary Role Expectations: • Greet walk-in customers with a smile and evaluate their needs. • Direct customers to an inside sales representative or other appropriate employee. • Print customer pick-up paperwork. • Keep the counter area clean and well merchandised. • Become acquainted and proficient with post frame and shed construction methods. • Become acquainted and proficient with our price book. • Become acquainted and proficient with our various product lines. • Become acquainted and proficient with our lead tracking software. • Invoice customers for building materials. • Process sales orders and payments using our Point-of-Sale system. • Complete basic quotes. • Other duties as assigned. Qualifications: • Regular and predictable attendance is an essential job function. • Great customer service skills are a must! • Have excellent communication and interpersonal skills with a positive attitude. • Outstanding organizational skills with the ability to multi-task. • Ability to work with little supervision and track multiple processes in a fast-paced environment. • Building materials experience is a plus. N14685 Copenhaver Ave. Requirements: Qualifications: • Regular and predictable attendance is an essential job function. • Great customer service skills are a must! • Have excellent communication and interpersonal skills with a positive attitude. • Outstanding organizational skills with the ability to multi-task. • Ability to work with little supervision and track multiple processes in a fast-paced environment. • Building materials experience is a plus. • Strong problem-solving skills and the ability to exercise sound judgement and make decisions. • Need to be independent, self-motivated and a team player. • Must have mathematical skills commensurate with position. • Detail oriented. • Experience with Office Productivity Tools (Word, Excel, PowerPoint, Outlook). Education and Experience Requirements: • High school diploma or GED. • Previous experience in the construction industry is preferred. • 1 year previous customer service experience preferred. Physical Requirements: • Must be able to lift at least 25 lbs. • Walking, standing, sitting for long periods, climbing, squatting, bending, lifting, and kneeling are all required physical aspects of the job. Other Aspects: General: • Job Type: Full-time • Hourly w/overtime - based on experience. • Weekly pay Schedule: • Present during current Hixwood hours, generally 6:30am - 4:30pm w/ some Saturday mornings. Benefits: • 401(k) • Health insurance • Dental insurance • Vision insurance • Health savings account • Paid time off • Holiday pay • AFLAC • Voluntary life insurance • Voluntary disability insurances Work Location: • In person at the Stanley, WI Copenhaver Avenue location. Work Remotely: • No
    $29k-38k yearly est. 16d ago
  • Customer Service Representative

    Citizens State Bank 3.4company rating

    Call center representative job in Chippewa Falls, WI

    Work for a company where employees make the difference and opportunity awaits ! Something is happening at Citizens State Bank (of Cadott, Chippewa, Cornell, Stanley, Prentice & Stratford), employees are accomplishing things never thought possible! Our Customer Service Representative position is vital to our company! Customer Service Representatives are the face of the company, helping customers with processing transactions and opening accounts, while also looking for opportunities to better help them achieve their dreams! Our mission of “relationships built on trust” starts with our CSRs and the impact that they make on our customers. Development and advancement programs available to grow career and earning potential. Citizens State Bank is looking for talented, motivated, sales-oriented individuals to join our team. We are looking for individuals interested in working for a company that values employee development, goals, accountability, results, reward and recognition, and growth! Come challenge yourself at Citizens State Bank. Qualified applicants will have an aptitude for helping people through positive interaction and the ability to recommend solutions. Does this sound like you? Apply today! About Citizens State Bank: At Citizens State Bank, employees are our most important asset. We value employee input and ideas and partner to help our employees develop and flourish. Citizens State Bank is a well-established $140 million-dollar community bank impacting the communities of Cadott, Chippewa Falls, and Cornell. At Citizens State Bank, you receive competitive wages and benefits : 401K program with match and elective contribution options and an employer sponsored profit sharing Over 15 days of PTO in your first year with a progressive scale as your longevity grows Health (with a near site clinic), dental, and vision benefits 100% employer paid Long-term disability, short-term disability, life insurance, AD&D, and an EAP Health Savings options Voluntary Accident Plans
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative (Stanley, WI)

    Ambassador Supply

    Call center representative job in Stanley, WI

    Hixwood Metal is the premier source for all your agricultural, pole barn, shed, building supply, coil, blank flat stock, and slit coil needs. We specialize in supplying the industry with products that are at the top of the spectrum. We have been proudly serving West Central Wisconsin with manufacturing quality building components since 1998. Position Purpose: To provide exceptional customer service while managing walk-in guests and providing phone and email support as part of a successful sales team. The job requirements include but are not limited to the following: Core Value Expectations: • Actively pursue high character, high trust, and high performance personally, corporately, and in all aspects of the position. • Provide distinctive quality and unparalleled customer service both internally and externally. • Demonstrate and promote integrity, respect, and teamwork. • Invite others to help you grow through living authentically with nothing to prove, lose or hide. • Evidence humility by actively receiving, teaching, and mentoring. Primary Role Expectations: • Greet walk-in customers with a smile and evaluate their needs. • Direct customers to an inside sales representative or other appropriate employee. • Print customer pick-up paperwork. • Keep the counter area clean and well merchandised. • Become acquainted and proficient with post frame and shed construction methods. • Become acquainted and proficient with our price book. • Become acquainted and proficient with our various product lines. • Become acquainted and proficient with our lead tracking software. • Invoice customers for building materials. • Process sales orders and payments using our Point-of-Sale system. • Complete basic quotes. • Other duties as assigned. Qualifications: • Regular and predictable attendance is an essential job function. • Great customer service skills are a must! • Have excellent communication and interpersonal skills with a positive attitude. • Outstanding organizational skills with the ability to multi-task. • Ability to work with little supervision and track multiple processes in a fast-paced environment. • Building materials experience is a plus. N14685 Copenhaver Ave. Requirements Qualifications: • Regular and predictable attendance is an essential job function. • Great customer service skills are a must! • Have excellent communication and interpersonal skills with a positive attitude. • Outstanding organizational skills with the ability to multi-task. • Ability to work with little supervision and track multiple processes in a fast-paced environment. • Building materials experience is a plus. • Strong problem-solving skills and the ability to exercise sound judgement and make decisions. • Need to be independent, self-motivated and a team player. • Must have mathematical skills commensurate with position. • Detail oriented. • Experience with Office Productivity Tools (Word, Excel, PowerPoint, Outlook). Education and Experience Requirements: • High school diploma or GED. • Previous experience in the construction industry is preferred. • 1 year previous customer service experience preferred. Physical Requirements: • Must be able to lift at least 25 lbs. • Walking, standing, sitting for long periods, climbing, squatting, bending, lifting, and kneeling are all required physical aspects of the job. Other Aspects: General: • Job Type: Full-time • Hourly w/overtime - based on experience. • Weekly pay Schedule: • Present during current Hixwood hours, generally 6:30am - 4:30pm w/ some Saturday mornings. Benefits: • 401(k) • Health insurance • Dental insurance • Vision insurance • Health savings account • Paid time off • Holiday pay • AFLAC • Voluntary life insurance • Voluntary disability insurances Work Location: • In person at the Stanley, WI Copenhaver Avenue location. Work Remotely: • No
    $29k-38k yearly est. 16d ago

Learn more about call center representative jobs

How much does a call center representative earn in Eau Claire, WI?

The average call center representative in Eau Claire, WI earns between $27,000 and $45,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Eau Claire, WI

$35,000

What are the biggest employers of Call Center Representatives in Eau Claire, WI?

The biggest employers of Call Center Representatives in Eau Claire, WI are:
  1. Maximus
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