Call center representative jobs in Eureka, CA

An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday. MUST HAVES: HS Diploma 2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians Proficient in EHR/EMR software 2+ years experience scheduling patient appointments for multiple physicians 40+ WPM typing speed PLUSES: Proficient in Epic software Experience verifying insurances Basic experience with Excel and standard workbooks Experience with Genesis phone system Compensation: $24/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

About Us: AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options. Job Summary: Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in response to questions, concerns, and complaints through our chat, phone and email channels. * Please note: We are only recruiting local candidates at this time to accommodate an in person schedule. The employee will come into San Jose location 4 times a week. Schedule: Monday - Friday, 7:30AM- 4:30PM Responsibilities: Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours. Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us. Navigate knowledge based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns. Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively. Competency and initiative to meet and exceed the department metrics and individual performance goals. Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within our DTC industry. Skills/Talents you have: Analytical, problem solver and critical thinker. Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy. Team player that is willing to take initiative to support customers, other agents and supervisors. Adaptability to thrive in a fast-paced ever changing work environment. Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers. Positive attitude with a desire to learn and share ideas in a collaborative work environment. Clear and concise communicator within customer interactions and across different departments. Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results. Excellent time management skills. Customer-focused with strong interpersonal and tech savvy skills. Qualifications: Customer Service Experience: 1 year (Preferred) Fluency in English. Additional languages a bonus, but not required (please note if you have skills in Spanish, Mandarin, or French in your application) Experience with AI Intercom, Slack or other CRM software is a plus. Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software. Excellent written and oral communication skills. Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs. Customer-focused and can demonstrate mastery of customer service skills. Ability to maneuver between multiple tasks. Benefits: 100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period Paid vacation days and sick leave Paid Holidays + Floating Holidays 401k Free snacks and drinks in office Employee discount Company engagement events Monthly departmental CS appreciation lunches Physical Requirements: While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance and color vision. Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Summary of Responsibilities: NeilMed Pharmaceuticals, Inc. is looking for an experienced Customer Service Representative to join our team. This role is based in our Santa Rosa, CA office. This is a fantastic opportunity for a customer-oriented, highly motivated individual who is interested in joining the # 1 brand of over-the-counter saline applications for nasal and sinus care in the US and worldwide. The Customer Service/Inside Sales Representative will maintain a high level of professionalism while providing support for the Company's sales growth through timely and accurate responses to customer orders, requests and inquiries over the phone and via e-mail. The Customer Service/Inside Representative will ensure that orders are entered, tracked, fulfilled and delivered in a timely manner. In addition, the Customer Service/Inside Sales Representative will place outbound sales calls to existing clients and cold call new clients. Key Responsibilities: Respond to customer requests and questions regarding service, products and account information Respond to customers via phone, fax, mail, and e-mail in a timely and courteous manner Analyze and rectify customer concerns using established procedures and medical device regulations Provide appropriate technical and/or product-related information Place outbound sales calls to new and existing clients Effectively communicate customer issues and concerns to all applicable internal staff members Document all contacts, actions, and responses in customer database Organize and maintain file system; files correspondence and other records Maintain a current working knowledge of products and/or services Prepare reports and correspondence as needed Perform other duties as assigned by supervisor KNOWLEDGE/EDUCATION Minimum High School or GED diploma. Bachelor's degree preferred. JOB EXPERIENCE Minimum 3 years of related experience Experience in regulated industry preferred SKILLS/COMPETENCIES Courteous and professional manner Excellent customer service skills Excellent verbal and written communication skills; ability to effectively communicate with people at all levels and from various backgrounds Proficient on Microsoft Word and Excel Commitment to excellence and high standards Strong organizational skills; able to manage priorities and workflow Ability to work independently and as a member of a team Ability to understand and follow written and verbal instructions Accurate attention to detail Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Solid understanding of company products and services Benefits Medical, Dental, and Vision 401k All California Law PTO 50k Life Insurance (paid by NeilMed)

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: Rails is looking for a Wholesale Customer Service Representative with a proven ability to consistently deliver excellent customer service to boutique clients and find creative solutions to all customer issues. Key Responsibilities: Managing customer inquiries, primarily from RAILS' boutique clients Contacting domestic accounts for shipping approvals, order statuses, and adjustments Tracking inventory for OTS orders and allocating inventory to accounts Building and maintaining strong relationships with RAILS' wholesale accounts and account executives Consistently providing excellent customer service Troubleshooting and resolving problems in a timely manner Reviewing return and exchange requests Working cross functionally with other departments across the organization as needed to resolve client issues Additional responsibilities as required Requirements: Minimum 1 year of experience providing customer service, primarily for wholesale customers Apparel industry experience Experience with NetSuite a plus Excellent verbal and written communication skills - must be able to maintain consistent and organized communication with customers and sales staff Strong computer skills - intermediate Microsoft Office and Google experience at a minimum; must be able to work in an ERP system, and export/create/manipulate data in Excel formats Customer centric with positive attitude at all times Independent and driven for personal and professional success Ability to work successfully in both a group setting and independently Creative thinker who is organized and efficient

As the department's first responder, the Tier 1 Customer Service Agent is crucial for building and maintaining the company's positive reputation. The role requires a high level of professionalism while assisting customers within our Zendesk ticketing system via phones, emails, text messages, and chat. Responsibilities also include, but are not limited to, processing customer returns, issuing refunds, handling claims, creating package replacements, supporting store associates, guiding customers through their shopping experience, troubleshooting technical issues, and triaging issues with other departments. Essential Job Functions: Provide amazing (above and beyond) service across multiple channels Provides exceptional customer service leveraging strong problem solving and professional communication skills Ensures all customer service assigned cases/activities are brought to resolution and properly communicated to the customer Uses problem solving skills and works with internal resources to analyze requests/data and determine root causes of issues Documents every customer service interaction in Shopify and Zendesk as appropriate for the interaction Adheres to Customer Service procedures to handle escalation process for tier 2/3 Works as a team member and reports issues to management that are important to area/process improvement. Uses appropriate judgment in upward communication regarding department or employee concerns. Meets performance expectations (KPIs) by achieving or exceeding departmental goals and objectives such as quality and productivity measures (AHT, CSAT, etc…) Continuously adhering to our Quality Assurance standards Contributes to team effort to help achieve department objectives Provide knowledgeable answers to questions about products, pricing and availability. Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service. Job Qualifications/Requirements: Knowledge of Zendesk is a plus Available during business hours, including evenings and weekends. Be a creative problem solver Comfortable working in a high stress fast changing environment Polite, friendly attitude to deal pleasantly with customers and agents Cheerful, engaged, and uplifting tone during customer interactions Reliable in Attendance & Punctuality Ability to work under deadlines Strong multi-tasking skills Type 45 WPM Clear and articulate speaking voice Command of the English language Bilingual in Spanish a plus Computer/Internet skills/Word/Excel Mathematical skills Organizational Skills HS Diploma Physical Demands: Sitting at a desk/computer all day. The environment is fast paced, and indoor temperature conditions apply. WINDSOR EQUAL OPPORTUNITY EMPLOYER

We are seeking a Clinical Lab Representative with experience in EPIC Beaker to join our team. The ideal candidate will have a strong clinical laboratory background, excellent attention to detail, and a working knowledge of basic insurance processing. This role ensures smooth lab operations, accurate test documentation, and proper insurance verification. Key Responsibilities: Enter, track, and manage laboratory test orders and results using EPIC Beaker. Support daily lab operations and workflow, ensuring timely and accurate processing of lab tests. Verify patient insurance coverage and eligibility for lab tests. Assist with billing issues, including claim denials or rejections. Coordinate with doctors, nurses, and billing teams to resolve insurance or lab-related issues. Maintain accurate documentation and compliance with laboratory and regulatory standards. Provide excellent customer service to patients and internal teams. Required Qualifications: Minimum 1 year of experience in a clinical lab environment. Experience with EPIC Beaker or other laboratory information systems. Basic knowledge of insurance processing, billing, and claim verification. Strong organizational and communication skills. Attention to detail and ability to multitask in a fast-paced environment. Preferred Qualifications: Familiarity with CPT/HCPCS coding for lab procedures. Previous experience in a hospital or healthcare system lab. Knowledge of regulatory standards (CLIA, HIPAA).

Job Description Quality Mobile Home Services in Lake Elsinore, CA is calling all go-getters to apply to join our amazing team as a full-time Customer Call Center Representative! WHY YOU SHOULD JOIN OUR TEAM We are a leading company that cares about its employees. We pay our Customer Call Center Representatives a competitive wage of $15.00 - $16.00 per hour plus commission and potential bonuses. Our team also enjoys great benefits, including a healthcare package after 90 days and weekly pay. We also make it easy to apply with our initial quick mobile-optimized application. If we have your attention about this customer service position, please continue reading! ABOUT QUALITY MOBILE HOME SERVICES We are a thriving general contractor that specializes in repairs and remodels of mobile, modular, and manufactured homes. Since 2014, we've been providing top-quality services to customers in Lake Elsinore. We now additionally serve northern California and multiple areas in Arizona. We are a licensed, bonded, and insured full-service contractor that handles everything from foundations, leveling, flooring, plumbing repair, and re-piping, to cosmetic work and more! From the roof to the foundation and everything in between, one call does it all. In addition to countless satisfied customers, we've been acknowledged by professionals on multiple occasions. We are rated A+ by the Better Business Bureau and have earned a spot on the INC 5000 list of fastest-growing private companies in the US. Additionally, our company was named the GOLD Stevie Winner: American Business Award Company of the Year for construction in 2020. Because we want our employees to be successful and enjoy working for us, we offer high-quality training, generous benefits, and excellent pay. We strive to hire good people and give them the tools to become great. If you're looking to join a team that's supportive and optimistic, look no further! ARE YOU A GOOD FIT? Ask yourself: Do you have great phone skills? Can you juggle multiple tasks at once? Do you thrive in a fast-paced environment? If so, please consider applying for this customer service position today! YOUR LIFE AS A CUSTOMER CALL CENTER REPRESENTATIVE This phone position works an 8-hour shift, Monday - Friday, with no weekend work. As a Customer Call Center Representative, you make a great first impression on behalf of our company. Your friendly tone on the phone is music to a potential client's ear when they call to get a quote, ask a question, or voice a concern. You listen closely, communicate clearly, and follow up when necessary, all to show our clients that we are eager to provide the best service possible. Sometimes, the questions or concerns come in by email, which means you address multiple issues at once. You are focused, though, and you know how to prioritize. You do so while striving to make every customer feel like they are your sole concern. It's exhilarating to be part of a company that helps people live comfortable lives in beautiful mobile homes. You are proud to play such a key role in introducing our company to others! WHAT WE NEED FROM YOU 1+ years of customer service experience Proficiency in typing and basic computer usage Experience in the construction industry would be a plus. If you can meet these requirements and perform this phone job as described above, we would be happy to have you as part of our customer service team! Location: 92530 Job Posted by ApplicantPro

" The Call Center Representative is responsible for ensuring all incoming homeowner, lender, and third-party calls, consistently receive professional, courteous, accurate and timely responses to inquiries regarding property tax matters, initiating and following up on appropriate task research when necessary. Inbound Calls * Processes a high volume of incoming routine calls * Provides responsive assistance to homeowner, lender, and third-party calls regarding various tax inquiries for outsourced customers at first resolution * Responds to customer calls and/or email requests to provide assistance as needed to address questions or concerns * Communicates status of assignments to the Lead or Supervisor Tax Research * Initiates task research for tax liens/sales, delinquent taxes, duplicate tax payments and proof of payment in response to homeowner inquiry * Notates tax bill correspondence received from homeowner on lender system and forward to the appropriate processing team * Calls back homeowner as necessary, once research is complete Teamwork * Ensures customer SLA's are maintained This position will perform other duties as assigned based on the needs of the department. SALARY RANGE: $16.04 - $21.00 "

Responsive recruiter Benefits: Dental insurance Free uniforms Health insurance Make a difference today! We're hiring PART-TIME/FULL-TIME CALL CENTER REPRESENTATIVES! Are you an empathetic person who has a passion for helping others? Are you enthusiastic 'people-person'? Are you confident and adaptable person who can close the deal? You're on luck! We are looking for exceptional call center representatives that can register new customers and provide memorable experience to our existing customers over the phone. A Little About Us... Waterworks Aquatics is a premier swims school with 39 locations across California and Colorado. We teach children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique. Job Description: As a Call Center Representative, you will be the first point of contact for the majority of our families at Waterworks Aquatics. You are entrusted with providing a warm and memorable experience to all of our customers. You will also be responsible for closing the deal by registering new families over the phone. There will be NO cold calling required for this position. We interact with families who are already interested in our services. Primary Responsibilities: Ability to create relationships with new and existing families that lead to loyalty and customer retention. Convert leads into new customer registrations. Answer all incoming calls from customers and take appropriate action for each call. Follow and implement call flow scripts and disclosures on all calls. Encourage customers to purchase swim lesson packages by using a prepared script to reference important parts of what the company offers. Work effectively in a team environment to support achievement of lesson registration goals. Maintain high customer satisfaction ratings based on explicit criteria set by the company. Handle customer concerns, provide appropriate solutions and alternatives, and follow up to ensure resolution. Recommend additional services to customers by understanding their needs. Assist with outgoing call projects by deadline given. Actively participate in and pass various continual training and role play assignments by the deadline given. Provide effective rebuttals to customers who are looking to release their lesson schedule. General Qualifications: High School Diploma or Equivalent Must have a minimum of two years of customer service experience or one year of call center experience. Prior telephone sales experience preferred. Proficient in word and excel. Proficient in typing; at least 40 WPM. Must be open to working at least one weekend day and weekday evenings. Ability to "close the deal" and acquire new families. Ability to multi-task, prioritize, and manage time effectively. Open to coaching and training to increase customer acquisition performance. Must have strong communication skills over the phone. Must be able to showcase the ability to actively listen. Must have the ability to adapt and respond to different types if personalities over the phone. Must always remain professional and courteous with customers. Ability to handle a high number of incoming calls. A Few Other Things We Look At: People with a positive mindset who are fantastic team players. Someone who is confident, adaptable, ambitious and an achiever. People who are committed and reliable. Individuals who are open to receiving feedback and are always willing to learn. Someone who is respectful, outgoing and motivated. Join Our Team! ... Here's Why: Get paid well for doing something fun! Competitive compensation because we like to reward hard work. Advancement opportunities. We are constantly looking for strong individuals to join our leadership team! Flexible work schedules. We know you might have other time commitments like school or another job. We'll make it work. Additional benefits. We offer our part-time employees a benefit package that includes dental, vision, disability, 401K and sick pay. We also offer team appreciation days and other really cool events. And of course, free food throughout the year. Who doesn't like that? Compensation: $22.00 - $26.00 per hour Our Mission We're looking for team members who are passionate about making a difference in children's lives through swimming. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique. Our Culture Our goal has always been to have more fun at work than at home. I know it sounds outrageous, but it's true! We like to bring on people that like to have fun and share common interests with those around them. The “real you” is what we're looking for. Your personality traits and talents are what help us to connect with our families. You will not feel like you're punching the clock with this job. Check Us Out Here: **********************

About the Company As a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands-on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses, research institutions, hospitals, reference labs, and more. Be part of making a difference At Genesee, we believe we can help improve our communities and transform the world through science. Our shared desire to make a difference is what drives and inspires us. We are a fast-growing, dynamic team that listens to each other and embraces collaboration. We foster an open, friendly work environment and show up for one another every day. Role: Customer Development Representative (CDR) Reports to: Regional Director of Sales FLSA: Non-Exempt Location: El Cajon, CA Why is this role important at Genesee Scientific? The Customer Development Representative (CDR) plays a critical role in developing and expanding relationships with existing customers and re-engaging inactive accounts. This role focuses on account growth, retention, and long-term customer success, working closely with Account Managers and Sales Leadership to drive sustained revenue. What will you do: Own and manage an assigned book of existing and inactive customer accounts Proactively engage customers to understand purchasing behavior, challenges, and future needs Re-engage dormant accounts and identify opportunities to restore and grow spend Educate customers on Genesees products, services, promotions, and value proposition Drive incremental revenue by engaging in discovery conversations and gaining customer commitment to participate in a future meeting with their Account Manager Use Salesforce and sales tools to track customer interactions, pipeline, and opportunities Collaborate with Customer Service and Marketing to deliver a seamless customer experience Continue developing advanced sales skills and life science market knowledge through coaching and training What you will bring: Bachelors degree in business, science, or equivalent experience 13 years of experience in sales, account support, customer development, or customer-facing roles Strong communication skills with the ability to build and maintain customer relationships Proven ability to manage multiple accounts and priorities Results orientated, strong work ethic and an ability to excel within a rapidly changing and growing organization Proficient in Microsoft Office Suite applications; experience with CRM/Salesforce is a plus Ability to thrive in a fast-paced, collaborative environment and effectively manage multiple priorities Youll Be a Great Fit If You Enjoy owning relationships and driving account growth Are proactive, organized, and comfortable managing a book of business Can navigate customer conversations and objections Are curious, analytical, and solution-oriented Are comfortable using technology and data to guide decisions Are interested in building a long-term sales career in life sciences Physical Requirements: Perform the following tasks, with or without reasonable accommodation: Primarily sedentary work on a computer in a climate-controlled office environment Regularly sit for extended periods, with occasional standing, walking, and lifting of up to 25 pounds The role may have limited and periodic overnight travel, i.e. trade shows, sales meetings, etc. At Genesee Scientific, you can have a good job that can grow into a great career. We offer: Training and professional growth initiatives, including comprehensive onboarding programs for new team members We provide financial well-being with competitive compensation packages and 401 (k) retirement savings plans Health care and well-being programs including medical, dental, vision, life, short- and long-term disability and employee assistance programs Paid time off including vacation, sick and 12 holidays Candidates must be legally authorized to work in the United States without the need for current or future employer sponsorship. Employment offers are subject to successful completion of a background check and pre-employment drug test. Genesee Scientific is proud to be an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. Requirements: PI1bffb65b5934-31181-39264735

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Training & development Job Summary Santa Cruz Appliance Repair is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Help customers with appliance sales purchase Receive incoming calls in a professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Qualifications: Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Able to lift 75 lbs. Benefits/Perks Full time position with benefits Growth and Career Advancement Opportunities Great Working Environment 401(k) matching Health and dental Aflac supplemental insurance Paid holidays and paid sick

Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through the managed care system. This position is responsible for the resolution of customer inquiries through multiple channels; data entry to maintain computer systems; upkeep of resources to remain current; and coordination of special projects and events. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 2 years in Customer service environment. + Basic MS Windows, Excel, Word, and Outlook experience. Preferred Qualifications: + Experience in a Healthcare setting. + Customer service experience in a managed care environment. + IDX experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 400469 Company: Providence Jobs Job Category: Customer Service Job Function: Administration Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 7520 PT ENGAGEMENT HERITAGE SVS Address: CA Brea 955 W Imperial Hwy Work Location: St Jude Heritage Medical Grp-W Imperial Hwy Brea Workplace Type: On-site Pay Range: $23.00 - $30.29 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Job Description Call Center Representative Rose Remodeling is a home remodeling company serving the Sacramento, North Bay, and San Joaquin, CA areas. With decades of experience, the company delivers high-quality remodeling services completed by skilled professionals. Rose Remodeling takes pride in transforming spaces, combining craftsmanship with a client-focused approach. The team is dedicated to turning customers' home renovation visions into reality with efficiency and attention to detail. Role Description This is a part-time and full-time, on-site role for a Call Center Representative located in Elk Grove, CA. In this position, you will handle inbound and outbound customer calls, address inquiries, and provide information about the company's services. Key responsibilities include resolving customer issues, delivering excellent customer service, accurately recording interactions, and coordinating with other departments as needed to ensure customer satisfaction. Qualifications Strong customer service, customer satisfaction, and customer support skills Excellent interpersonal skills and the ability to build rapport with customers Proficiency in computer literacy, including familiarity with basic office software and customer management tools Outstanding verbal and written communication abilities Reliable, detail-oriented, and able to work in a fast-paced environment Previous experience in a call center or customer service role is a plus must have call center experience 2+ Years. Pay is $19.00-$20.00 DOE plus generous commission structure. Powered by JazzHR od3r3sBMvK

Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations. Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities. Customer Service Representatives within the Call Center provide excellent customer service to all callers, while enhancing the caller's experience by ensuring timely and accurate caller support. This position will answer calls, route call to the appropriate team member, and schedule and confirm appointments. Essential Position Functions and Duties: Promptly answers all incoming calls, providing high level customer support with a smile. Provides exceptional customer service on a continual basis to enhance the callers' experience. Assist in identifying the reason for calls and respond accordingly. For all patient calls, confirms identify and verifies patients current contact information to include phone number and address. Schedules, reschedules, confirms, and/or cancels appointments as requested by the patient. Makes every attempt to find an appointment that meets the patient needs. Record and relay messages to appropriate personnel. Responsible for maintaining program logs, as assigned by the Clinic Manager or doctor. Responsible for complying with HIPAA standards and observing strict patient confidentiality. Conduct insurance verification. Qualifications: High school diploma or equivalent. Excellent customer service skills. Must possess high level computer skills to include, keyboarding and basic Windows and accurate data entry. Bilingual in English and Spanish higly preferred. Exceptional patient relations and interpersonal skills required. Ability to work well with diverse populations. Experience in a healthcare setting is preferred, but not required. Benefits: East Valley offers a competitive salary, defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year. Please apply to this position with your current resume. Principals only. Recruiters, please do not contact this job posting. EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada. Job Description Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction. PRIMARY RESPONSIBILITIES Answer phones and respond to customer requests. Sell product and place customer orders in computer system. Provide customers with product and service information. Upsell products and services. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquires not immediately resolved. Complete call logs and reports. Research billing issues. Research misapplied payments. Recognize, document and alert the supervisor of trends in customer calls. Recommend process improvements. Other duties as assigned. Additional Information

Job Description JOB TITLE: Outbound Call Center REPORTS TO: Call Center Supervisor STATUS: Full-Time (6-month Contract) THE ORGANIZATION Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health related services to the uninsured, underinsured, and underserved families of all income levels regardless of their ability to pay. JOB PURPOSE: The Call Center Representative is responsible for making outbound calls to assigned lists of patients to facilitate patient engagement and service utilization. The representative will provide information, assist patients in selecting primary care providers, and ensure the accuracy of patient records. The role also includes educating patients on the services available through the clinic and guiding them on eligibility and registration. Additionally, the representative assists with special projects as needed or when workload permits. ESSENTIAL DUTIES AND RESPONSIBILITIES: Make outbound calls to Health Plan assigned Medi-Cal patients to Opsam Health who have not yet established primary care and schedule their appointments. Make outbound calls to list of established patients that have lost to follow-up Make outbound calls to patients as assigned Perform patient registration and appointment scheduling Engage patients by providing detailed information about clinic services and guiding them through the registration process. Confirm and update patient information in the electronic health records system (ECW) to ensure accuracy. Determine the patient's insurance status and assist with documentation for billing purposes. Explain payment options, including the sliding fee scale, and arrange for payments as needed. Recognize and respond to patients' needs for immediate or urgent care services. Assist patients in navigating the healthcare system and understanding their benefits and eligibility. Accurately enter data related to program eligibility, registration, and service documentation. Assist with special projects as assigned, when workload permits, to support overall clinic operations. QUALIFICATIONS: Familiarity with Medi-Cal, contracted insurance plans, and third-party payer requirements preferred. Proficient in Windows and Microsoft applications, including Word, Excel, PowerPoint, and Outlook. Strong organizational skills and the ability to prioritize tasks effectively. Excellent verbal and written communication skills, with a focus on customer service and patient interaction. Ability to build and maintain positive interpersonal relationships with diverse groups of people. Flexibility to handle multiple tasks efficiently and maintain composure under pressure. Demonstrated ability to follow instructions and exercise sound judgment. Strong analytical skills and attention to detail. Bilingual (English/Spanish or English/Tagalog) preferred. EDUCATION AND EXPERIENCE: High school diploma or GED required. At least one year of experience in a customer service role, preferably within a healthcare setting. Experience working in a community health center is preferred. PHYSICAL DEMANDS: Frequent use of a computer, telephone, fax, and copier. Ability to sit or stand for long periods, bend, climb, and lift up to 25 lbs. SALARY RANGE: $21.00 - $24.00 per hour

Yuba City medical office seeks Call Center Operators Fantastic Full-Time long-term temporary opportunities! Bring your medical assistant and customer service skills and join the team! Provide patient assistance in person and via telephone Call Center Operator duties and responsibilities: Handle large volumes of inbound/outbound calls Assist with patient registration, appointment scheduling and documentation Update and changes to patient info using Electronic Health Records (EHR) Inform patients of care costs and co-pays Verify insurance and pharmacy info Required skills and qualifications: Medical Assistant Certificate Preferred Microsoft Word, Calculator, 40wpm typing Bilingual English/Spanish, English/Punjabi, English/Hmong preferred but not required Schedule: Monday thru Friday 8:00am to 5:00pm Apply now In person: RUSH Personnel Services Inc. 650 N. Walton St. Yuba City, Ca 95993 Call: 530-770-3790

Job description Business Development Representative GROWING AUTOMOTIVE DEALERSHIP IS LOOKING FOR CALL CENTER SPECIALISTS. This position is responsible for assisting service customers with scheduling appointments, updates on vehicle statuses, and customer retention efforts. Specialists must maintain regular attendance and demonstrate exceptional phone skills. Successful candidates will be flexible, possess good organizational skills, and maintain outstanding attention to detail. Consumers services specialists must also demonstrate good time management skills, be self-motivated and possess good interpersonal skills. Specific duties include: · Handle inbound phone inquiries and web appointment requests from customers · Navigate through multiple computer applications with speed and accuracy · Maintain a high level of world class customer service/professionalism to all customers · Recommend additional products that best suit the customer · Accept and implement coaching and feedback in order to achieve individual and team performance goals · Other duties as assigned Candidate requirements: · High school diploma or equivalent required · Previous customer service experience required · Call center experience highly preferred · Excellent verbal and written communication skills · Proficient computer abilities In addition to a competitive hourly rate of pay, representatives may qualify for department bonus incentives. Business Development Representative Job Title: Business Development Representative Reports to: BDC Manager SUMMARY The Business Development Representative focuses on increasing the service traffic of the dealership by receiving inbound service appointment calls and making outbound calls which produce solid and specific appointments for the service department. The BDR must be a friendly, articulate, enthusiastic, and self-motivated team player with outstanding communication skills, a positive attitude, and an excellent work ethic. DUTIES AND RESPONSIBILITIES · Follow the BDC scripts and guidelines on all inbound and outbound calls · Ensure that all calls presented are answered promptly and professionally · Ability to work well under pressure · Must possess strong organizational skills, time management skills, and the ability to multitask · Acquire a complete knowledge of service information related to the makes and models of the dealership · Develop proficiency with all features of the BDC Customer Relationship Management (CRM) software · Ensure that all information entered into BDC software is consistent and accurate · Maintain a current knowledge of coupons, direct mail pieces, and recall information · Develop a thorough understanding of and demonstrating adherence to the BDC and dealership policies and procedures · Consistently maintain daily, weekly, and monthly goals which correspond to the objectives of the dealer and your individual performance · Ensure that all outbound calls such as - not limited to - No Show, Confirmation, Marketing, Follow Up, and Task List calls are made in a timely and effective manner · Consistently meet the guidelines set for number of activities to be completed daily · Ensure that the appointments are set consistent with policy/evenly distributed and and set for the appropriate times and personnel · Demonstrate the ability to interact effectively with dealer personnel at all levels · Maintain strict confidentiality of confidential personal information for our customers · Perform other duties as assigned · Maintain a professional code of conduct at all times QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Business Development Representative Job Title: Business Development Representative Reports to: BDC Manager EDUCATION and/or EXPERIENCE High school diploma or general education diploma (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Must be proficient in Microsoft Office including Outlook, Word, and Excel and possess the ability to navigate through multiple windows and multiple software applications. Knowledge of Google Docs/Drive is beneficial. Must be able to work well with customers and work well under pressure. Must possess strong organizational and time management skills. Must also possess the ability to multitask. Will be trained on dealership computer systems. REASONING ABILITY Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form. The individual must be able to deal with problems involving several concrete variables in standardized situations. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The individual will work at a desk in an office setting for most of the shift. S/he will spend several hours a day speaking to clients and internal staff selling, problem solving and making appointments. Professional personal appearance is required. NOTE This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush job, or technological developments). Job Type: Full-time Salary: $15.50 - $18.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Supplemental pay types: Commission pay Work Location: In person

Job Description Why We Exist and What We Do: At Dr. Squatch (******************* we're raising the bar on men's personal care with our line of natural, high-performance products. We're on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work multiple times, and we achieved status as a certified B Corp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier! About the Role: Dr. Squatch is seeking a Head of Retail (B2B) Fulfillment to lead our global retail fulfillment strategy and team. This role owns retail fulfillment performance across multiple regions and 3PL partners while ensuring our retail partners receive accurate and on-time delivery in a cost-effective manner that supports our margin goals. With a strong retail fulfillment operation already in place, you will continue to develop scalable processes, optimize execution, deepen retailer compliance, and manage multiple direct reports. This role will report to the Senior Director of Fulfillment and Logistics. This is a full-time, hybrid role with company benefits based in Marina Del Rey, CA. The anticipated base compensation range for this role will be $150,000 to $180,000. Compensation will be commensurate with the candidate's experience and local market rates. What You'll Do: Lead and scale Dr. Squatch's retail fulfillment operation across the U.S., CA, U.K., E.U., and AU markets with more on the horizon. Manage daily performance across our key B2B 3PL partners, ensuring optimal service levels, accuracy, and compliance with retailer requirements. Drive continuous improvement in fulfillment speed, cost, quality, and operational consistency. Partner with Planning, Inventory, Retail Sales, and Finance to support retail growth and new channel launches. Oversee retailer compliance (routing guides, OTIF, EDI, etc) and reduce chargebacks through operational rigor. Lead and develop a team of three direct reports with plans to expand as the retail channel grows globally. About You: 5+ years of experience in retail fulfillment, distribution, or supply chain operations. Proven success managing multiple 3PL partners and high-volume retail fulfillment. Experience handling master case replen and display programs. Deep knowledge of retail fulfillment vernacular (MABDs, OTIF, all the EDI doc numbers, etc) and freight modes (LTL, FTL, Consolidation). Expertise in major retailer compliance standards and routing guides across the grocery, club, mass, drug, convenience, specialty retail, value/liquidators, and military categories. Bonus: If you also have experience with international retail fulfillment (e.g., CA or UK). Strong capability to analyze compliance fines and deductions, mitigate the causes, and/or dispute the chargebacks when appropriate. A general understanding of tech integrations and order data flow. Strong analytical, process improvement, and KPI-driven leadership capabilities. Experience using a BI tool for analytical reporting. Preferably with Looker. Experience in high-growth CPG or omnichannel environments strongly preferred. Excellent communication skills and ability to work cross-functionally. Ability to work from our Los Angeles HQ on a hybrid schedule. Ability to travel as needed to visit 3PLs and co-manufacturers. #LI-BD1 #LI-HYBRID #LI-FULLTIME Who We Are: Our core values come naturally and make us a better, more whole, and unique team. We are Bold & Innovative - we are creative, rethink how things are done, and find a way. We Play to Win - we have high standards, we encourage ownership of work, we are scrappy, we act with urgency, and we invest in the outcome of our work. We are Team Squatch - we are humble, help others outside our own wheelhouse, stay positive, have fun, and have approachable and transparent leadership. We offer a competitive salary in a growth-focused & collaborative team environment. Benefits include medical, dental, vision, 401k with Squatch match, and PTO. We also have great perks like healthy snacks, frequent company events, and of course, free products! For Applicants with Disabilities. Reasonable accommodation will be made so that qualified applicants with disabilities may participate in the application process. If you need any accommodations during the hiring process, please let us know when you submit your application and we'll do our very best to adjust as needed. For Information regarding Data Privacy , please review ******************************* Unsolicited Resume Policy. Dr. Squatch ("DRSQ") employs an internal Talent Acquisition department. Exceptionally, DRSQ may choose to supplement that internal team with support from temporary staffing agencies, placement services, and/or recruiting agencies ("Agency"). Agencies are hereby specifically directed NOT to contact DRSQ employees directly in an attempt to present candidates. DRSQ's Talent Acquisition team is responsible for all candidate presentations to our hiring managers. To protect the interests of all parties, Dr. Squatch will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to DRSQ, including unsolicited resumes sent to a DRSQ email address or mailing address, directly to DRSQ employees, or to DRSQ's resume database will be considered property of Dr. Squatch. DRSQ will not pay a placement, service or other fee for any placement resulting from the receipt of an unsolicited resume. This also includes partial resumes, LinkedIn profiles, general candidate profiles, and/or candidate details or information. DRSQ will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. DRSQ's Talent Acquisition team must provide advance written approval to an Agency to submit resumes and/or profiles for a specific job-opening, and the approval must be in conjunction with a valid fully executed staffing, placement or other service agreement. DRSQ will not pay a fee to any Agency that does not have a fully executed agreement in place prior to submission, receipt and placement of candidates.