Call center representative jobs in Grand Island, NE

Job DescriptionBenefits: Simple IRA License reimbursement Training & development Bonus based on performance Flexible schedule Opportunity for advancement Competitive salary Paid time off ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Kara Berks - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving Bilingual Spanish preferred

Hey there! Credit Management Services, Inc. is on the lookout for an enthusiastic Customer Service Representative to join our awesome team in Grand Island, NE. Your role will involve reaching out to consumers, gathering account details, and arranging payment plans. Your top-notch customer service skills will come into play as you engage with consumers over the phone, verifying their details, and asking for payments. This position is based in Grand Island and runs from Monday to Friday, 8:00 am to 5:00 pm. **Compensation and Benefits:** - Score a competitive salary of up to $18 per hour along with commissions, all based on your experience. - Get ready for quarterly reviews in the first year, which could bump your annual earnings by up to $2000. - Enjoy a comprehensive benefits package, including $50,000 in paid life insurance. - Take part in our 401K program with matching benefits. - Seize the opportunity to be recognized for your hard work, with incentives, and ongoing training and development chances. **Qualifications:** We're looking for someone with: - A high school diploma or equivalent. - Previous experience in customer service. - A background in call center operations and office work is a plus. **Responsibilities:** As our Customer Service Representative in Grand Island, you'll be tasked with: - Delivering exceptional service over the phone. - Reaching out with scripted openings and suggesting payment methods for overdue accounts. - Keeping customer records up-to-date, tracking call outcomes, and taking necessary notes. - Tackling other assigned duties with accuracy and attention to detail. **Communication/Teamwork Skills:** Strong communication skills and the ability to collaborate effectively within a team are key to excelling in this role. **Technology Skills:** Being tech-savvy, especially with Microsoft Outlook and phone systems, will give you an edge in this position. **Work Environment:** You'll be working in a comfy, climate-controlled office environment, mostly stationed at a desk handling calls, typing, and using computer resources to get your tasks done efficiently and accurately. Come be a part of our team at Credit Management Services, Inc., where we're an equal opportunity employer dedicated to fostering a professional and respectful workplace for all.

Monday, Tuesday, Thursday, and Friday - 4 day work week The purpose of this role is to meet customer needs through delivering snack and beverage products to assigned customer, and merchandising product in a manner to increase sales. Job Duties and Responsibilities Deliver and merchandise snack and beverage products to assigned customers Display and rotate products according to Company standards Load and unload delivery truck daily Resolve discrepancies Create invoice for products sold to vending machines and collect cash Finalize end of day paperwork Establish and maintain positive relationships with customers Perform other duties as necessary Job Requirements High School diploma or equivalent A valid driver's license and safe driving record Effective oral and written communication skills Skills in problem solving, judgement and decision making Ability to provide attention to detail Ability to work with others Work Environment and Equipment Work generally takes place in customer accounts. There may be exposure to a variety of conditions at customer account, including dust and foul odors. Individuals must be able to manipulate a two-wheel dolly. Company Overview and EEO Statement LinPepCo is a Pepsi-Cola independent distributor and has more than 35 years of soft drink and vending product distribution experience. Our company includes five soft drink franchises in the Midwest, a full-line vending company, a full service coffee company and a refrigeration division that specializes in equipment service leasing. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at LinPepCo will be based on merit, qualifications, skills and other relevant criteria. LinPepCo does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. Disclaimer This should not be construed to imply that these requirements are the exclusive standards of the job. Incumbents will follow any other instructions, and perform any other related duties, as may be required. Reasonable accommodation will be provided to qualified individuals with disabilities. The employer has the right to revise this at any time. The job description is not to be construed as a contract for employment.

Job DescriptionThe Personal & Commercial Lines CSR at Todd Anderson Insurance Agency is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Responsibilities Answer customer calls and correspondence regarding new or existing insurance policies and service all claims. Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Actively solicit increases in coverage or rounding out accounts at every service contact. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance as well as collaboration with team members, mentor staff, and participate in meetings as needed. Qualifications Hold the insurance license required by your state and have a minimum of two years personal and commercial lines insurance account management experience, as well as a Bachelor's Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills and possess excellent math and reading skills to accurately perform simple calculations. Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision. Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills. Technology and Computer proficiency including agency management systems. Compensation: $25.00 per month Looking for the path to the future you want? An insurance career is your answer. You define your own financial success. Roles can allow you to choose where, when, and/or how you work. You become a trusted adviser in your community. You score a career built to last. Know (almost) nothing about insurance careers? Check out insuremycareer.com. Find out which gig might be perfect for you. Take the quiz, here. Ready to a find a job? Search the available positions using the filters above. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to IIAN Corporate.

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Cory Kruse - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

Job Details Grand Island, NE Full Time $20.00 HourlyDescription Provide support to internal and external customers by being an expert in banking services. Assist bankers with product maintenance and wire services. Address customer complaints and resolve problems. Handle initial intake of reports of fraud. Work in a fast paced, rotational environment with team members to complete daily operational duties, and meet the goals set by the department and financial institution. Essential Functions: Serve as primary customer contact and problem resolution, including the following: Answer phones and provide exceptional customer service to internal and external customers by resolving problems/inquiries either via the phone, in person, email or chat sessions. Access computerized financial information to answer general questions as well as those related to specific accounts Provide customer support for online banking, including password resets and troubleshooting Perform Requested account maintenance, including: Order debit and ATM cards, raise limits, etc. upon customer request Complete stop payment requests Complete address changes and other profile maintenance Assist customers with funds transfers, including: Process incoming and outgoing wires Assist with and troubleshoot internal transfers and Zelle transactions Support bankers with international checks and foreign currency Provide internal transaction support, such as Balance several different accounts daily Process returned checks Research and correct non-posted items Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes Comply with and have knowledge of federal, state and company policies, procedures, and regulations Qualifications Knowledge & Experience: Banking Experience required. Excellent Customer Service skills 10 key pad - operating 10 key on adding machine, computer keyboard, calculator Mathematics - using mathematics to solve problems Problem Solving Skills - The ability to find resolution to problems in an efficient, practical manner Time Management - managing one's own time and the time of others within the group. Teamwork -Our project lists often require that people work together to accomplish a common goal. Experience using Excel and Word software Status/Standard Schedule: Hourly - Fulltime position working Monday through Friday and rotating Saturdays.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Insurance Client Services Representative Location: Grand Island, NE, 68801 Job Description: We are seeking a detail-oriented and customer-focused Insurance Client Services Representative to join our team in Grand Island, NE. The ideal candidate will be responsible for providing exceptional service to our clients by answering inquiries, processing policy changes, and resolving any issues that may arise. The Insurance Client Services Representative will also work closely with insurance agents to ensure that clients' needs are met and policies are up to date. Responsibilities: Respond to client inquiries via phone, email, and in-person Process policy changes and updates Assist clients with claims processing Provide information on insurance products and services Resolve client issues in a timely and professional manner Collaborate with insurance agents to address client needs Requirements: High school diploma or equivalent Prior experience in customer service or insurance industry preferred Excellent communication and interpersonal skills Strong attention to detail Ability to multitask and prioritize workload Proficiency in Microsoft Office suite

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... 401K Salary plus commission/bonus/spiffs No Weekends Healthcare Insurance Benefits Paid time off (vacation, holidays and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within the agency Requirements Interest in marketing products and services based on customer needs Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Ability to effectively relate to a customer Bilingual - Spanish preferred Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education Must be available to work the following schedule: Monday thru Friday (No Weekends) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Our ideal candidate would have a positive attitude, provide outstanding and courteous customer service, have good work attendance and be someone open to challenges and learning new things. Cooperative Producers, Inc. (CPI) offers a diverse range of employment opportunities that span a wide variety of fields. We continuously seek enthusiastic and qualified individuals who can help contribute to the growth and success of our cooperative. CPI is seeking a dedicated Agronomy Customer Service Representative to join our expanding team. We deeply value our employees' contributions and are committed to their professional development, engagement, and success. We recruit and retain the best people to continually deliver exceptional value. CPI is proudly committed to our "Making Local Matter" initiative by forging enduring partnerships with local farmers and actively supporting the communities of Northern Kansas and Central Nebraska. As an employee of CPI, you will have the opportunity to make a positive impact on your community and support CPI's mission of making local matter. What the job is: CPI is looking for someone who has the ability to organize and maintain Standard Operating Procedures for Customer Service Representatives, investigate customer complaints determining the cause of any problem and selecting the best solution possible. This person will assist in tracking and reporting current program totals, create customer invoices, maintain customer accounts through invoice corrections, contract maintenance by editing/voiding/reassigning bookings and entering/applying prepayments. The Agronomy Customer Service Representative will also collaborate with the sales team to collect and verify customer data, orders, pricing details and landlord splits ensuring accuracy and seamless communication for exceptional customer service. Other duties include providing information applicable to salespersons to assist in customer sales strategies and assisting sales staff in completing administrative functions to improve sales/patron relationships and daily efficiency. * High School Diploma or General Education Degree (GED. Minimum two years related experience and/or training; or equivalent combination of education and experience. * Valid Driver's License. * Maintain positive, professional relationships across the organization and work collaboratively with peers. * Working knowledge of business computer skills (Microsoft Office, accounting, database and internet software) * Ability to adapt to changing situations. * Effective problem-solving skills. * Excellent attention to detail. * Ability to read, write and speak English. * Prolong periods of sitting at a desk and working on a computer. * May be required to lift up to 15 pounds at a time. * Competitive wages and a great work environment. Please inquire within for full job description. CPI provides equal employment opportunities (EEO) to all employees and applicants for employment.

Large Brand with a small Franchise building stores in towns of Nebraska. Looking for part-time, full-time or a career, we have positions for you. Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Qualifications We follow state and Federal hiring guidelines. Additional Information Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job Description Are you looking for an opportunity to put your skills to better use? Mark Porter-Farmers Insurance Agency in GRAND ISLAND, Nebraska, is looking for a positive, enthusiastic individual to join our outstanding team as a Part-Time Insurance Customer Service Representative. You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve agency sales goals and service standards. Whether you have experience in the insurance industry or are looking to start down a new career path, this is the place for you. No Previous Insurance Experience? No problem! Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Flexible Schedule Evenings Off Mon-Fri Schedule Responsibilities Handle all incoming claim calls from customers and follow-up. Take premium payments from customers. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies. Requirements Be a great self-starter with a sense of urgency. Create relationships from a cold start. Confident, self-starter who works well independently. Must have ability to multi-task. A Property & Casualty license is preferred but will train good individual. Professional phone etiquette. Great Customer Service Skills. No insurance experience required but must be willing to learn

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Great Plains Communications is looking for a highly motivated, detail-oriented Customer Service Representative to interact with customers both via telephone and face-to-face. This position is accountable for processing customer service and trouble requests, making service recommendations, cross-selling and up-selling services, and answering billing questions. We currently have one full-time customer service position available in our Kearney, NE office. Weekly work hours will be 10:00 a.m. to 7:00 p.m. Monday through Friday, with rotating Saturday hours. Duties include but are not limited to: Communicates with customers on the telephone, electronically, or face-to-face, using excellent customer relations skills. Obtains complete service order information from customer inputting directly into computer software system. Audits twice daily for pending service orders to expedite their completion. Verifies data is correct before closing service order, using strong proofing skills. Investigates possible indebtedness as needed. Inputs all customer inquiries, complaints, and comments into contact tracking. Utilizes C&C codes with a minimum of 99% accuracy. Explains monthly billing statement, including governmental fees and taxes. Retrieves information from the billing system in a timely manner. Retrieves archived customer data from Inter-Active XL in a timely manner. Thoroughly explains pro-rated charges or credits. Processes all customer payment types following all requirements. Issues credit through A/R adjustment screen. Manually calculates fractional charges or credits as needed. Establishes payment arrangement as agreed upon by customer. Communicates and supports assessed late fee. Process unbillable toll within 24 hours of receipt Assists customers with E-Bill sign up steps. Determines if customer has current deposit on file. Performs basic troubleshooting of all services. Identifies and dispatches customer service issues. Produces trouble tickets on computer with 99% accuracy. Posts outage information through DASH. Dispatches Digger's One Call locate tickets with 99% accuracy. Initiates workflow to ensure appropriate departments are notified. Promotes and sells products and services on customer contacts. Meets monthly sales goal. Up-sells/cross-sells with every customer interaction, using persuasive selling techniques. Uses competitive analysis of products and services. Performs cold calls. Promotes marketing campaigns, using marketing materials effectively. Displays solid knowledge of available products and services Emphasizes customer benefit. Overcomes customer objections. Maintains strong knowledge of all products and services offered by GPC. (Telephone, Video, Broadband, GPCLD) Other duties as assigned by management. Successful candidate must have strong computer and Windows-based applications knowledge, a minimum of 2-3 years of customer service and sales experience, written and verbal communication skills, 10-key calculator skills, and the ability to handle multiple tasks. Competitive salary and benefits provided. EOE. Visit ********************* to apply. Embrace the possibilities with GPC Perks! - Health & Life Insurance - 401-(k) Retirement Plan - Tuition Reimbursement - Paid Time Off - Paid Holiday Time - Employee Referral Bonus - Flexible Work Environment - Health Wellness Program & Incentives - Scholarship opportunities If you are ready to take your career to the next level and make a difference in the lives of customers and your team, we want to hear from you! Join us at Great Plains Communications, where your expertise will help create superior customer experience and a positive work environment. Apply today and be part of a team that values excellence and growth! Competitive salary and benefits provided. To apply, visit ********************* or click apply High-performing network, high-performing people. Great Plains Communications is the leading fiber-driven technology provider in the Midwest, delivering fast, reliable solutions including high-speed internet and a full suite of residential and business services to nearly 200 communities across Nebraska, Colorado, Iowa and Southeast Indiana. Powered by our 19,000-mile MEF-certified, high-capacity network, we provide state-of-the-art connectivity to homes, businesses and carriers backed by custom-built strategies, expert engineering and local support. What sets us apart? An unwavering commitment to customer experience. From design to deployment, maintenance and beyond, our local experts craft tailored solutions and deliver personalized, ongoing support to keep communities seamlessly connected.

Monday, Tuesday, Thursday, and Friday - 4 day work week The purpose of this role is to meet customer needs through delivering snack and beverage products to assigned customer, and merchandising product in a manner to increase sales. Job Duties and Responsibilities Deliver and merchandise snack and beverage products to assigned customers Display and rotate products according to Company standards Load and unload delivery truck daily Resolve discrepancies Create invoice for products sold to vending machines and collect cash Finalize end of day paperwork Establish and maintain positive relationships with customers Perform other duties as necessary Job Requirements High School diploma or equivalent A valid driver's license and safe driving record Effective oral and written communication skills Skills in problem solving, judgement and decision making Ability to provide attention to detail Ability to work with others Work Environment and Equipment Work generally takes place in customer accounts. There may be exposure to a variety of conditions at customer account, including dust and foul odors. Individuals must be able to manipulate a two-wheel dolly. Company Overview and EEO Statement LinPepCo is a Pepsi-Cola independent distributor and has more than 35 years of soft drink and vending product distribution experience. Our company includes five soft drink franchises in the Midwest, a full-line vending company, a full service coffee company and a refrigeration division that specializes in equipment service leasing. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at LinPepCo will be based on merit, qualifications, skills and other relevant criteria. LinPepCo does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. Disclaimer This should not be construed to imply that these requirements are the exclusive standards of the job. Incumbents will follow any other instructions, and perform any other related duties, as may be required. Reasonable accommodation will be provided to qualified individuals with disabilities. The employer has the right to revise this at any time. The job description is not to be construed as a contract for employment.

Our ideal candidate would have a positive attitude, provide outstanding and courteous customer service, have good work attendance and be someone open to challenges and learning new things. Cooperative Producers, Inc. (CPI) offers a diverse range of employment opportunities that span a wide variety of fields. We continuously seek enthusiastic and qualified individuals who can help contribute to the growth and success of our cooperative. CPI is seeking a dedicated Agronomy Customer Service Representative to join our expanding team. We deeply value our employees' contributions and are committed to their professional development, engagement, and success. We recruit and retain the best people to continually deliver exceptional value. CPI is proudly committed to our "Making Local Matter" initiative by forging enduring partnerships with local farmers and actively supporting the communities of Northern Kansas and Central Nebraska. As an employee of CPI, you will have the opportunity to make a positive impact on your community and support CPI's mission of making local matter. What the job is: CPI is looking for someone who has the ability to organize and maintain Standard Operating Procedures for Customer Service Representatives, investigate customer complaints determining the cause of any problem and selecting the best solution possible. This person will assist in tracking and reporting current program totals, create customer invoices, maintain customer accounts through invoice corrections, contract maintenance by editing/voiding/reassigning bookings and entering/applying prepayments. The Agronomy Customer Service Representative will also collaborate with the sales team to collect and verify customer data, orders, pricing details and landlord splits ensuring accuracy and seamless communication for exceptional customer service. Other duties include providing information applicable to salespersons to assist in customer sales strategies and assisting sales staff in completing administrative functions to improve sales/patron relationships and daily efficiency. High School Diploma or General Education Degree (GED. Minimum two years related experience and/or training; or equivalent combination of education and experience. Valid Driver's License. Maintain positive, professional relationships across the organization and work collaboratively with peers. Working knowledge of business computer skills (Microsoft Office, accounting, database and internet software) Ability to adapt to changing situations. Effective problem-solving skills. Excellent attention to detail. Ability to read, write and speak English. Prolong periods of sitting at a desk and working on a computer. May be required to lift up to 15 pounds at a time. Competitive wages and a great work environment. Please inquire within for full job description. CPI provides equal employment opportunities (EEO) to all employees and applicants for employment. Powered by JazzHR M7sDtrTxFv

CUSTOMER SERVICE REPRESENTATIVE (CSR) ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. JOB REQUIREMENTS You must be 15 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Clean equipment and facility approximately daily. Orientation and training provided on the job. Communication Skills Ability to comprehend instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Cory Kruse - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.