Call center representative jobs in Greenville, MS - 1,824 jobs
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Customer Service Representative
Edelbrock Group 3.9
Call center representative job in Meridian, MS
A Customer Service Representative role is to be the first point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure overall satisfaction.
Responsibilities:
Communicate with customers via phone and email.
Investigate and resolve customer issues, escalating complex cases to appropriate team members when necessary.
Build and maintain strong relationships with customers to foster loyalty and retention.
Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customer service experience.
Work with sales department/tech department to provide information to customers.
Provide product ETA's, and pricing.
Work with internal departments to facilitate customer's needs.
Data entry in various platforms.
Qualifications:
At least 1 - 3 years of work experience in customer service.
High school diploma or equivalent.
Excellent phone etiquette and verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.
Strong problem-solving abilities and attention to detail.
Proficient in Excel, Word, Oracle, and Adobe.
$26k-30k yearly est. 5d ago
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Associate Customer Service Rep II
Lancesoft 4.5
Call center representative job in Alexander, AR
Title: Sales Associate Customer Service Rep II Duration: 12+ Months Pay: $19.70 Job Functions & Responsibilities
Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
Frequently reports to the Customer Service Manager.
NIT001
$19.7 hourly 8d ago
Associate Customer Service Representative
All Lines Technology 3.3
Call center representative job in Little Rock, AR
The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization's service standards. Key Responsibilities:
Handle customer inquiries and resolve issues promptly and professionally.
Analyze customer service needs and communicate effectively with service and technical departments.
Solve basic customer problems while ensuring a positive customer experience.
Frequently report to the Customer Service Manager.
Experience Level:
Level II: 3-5 years of experience in customer service or a related field.
$26k-33k yearly est. Auto-Apply 33d ago
Sales Call Center Representative
McLarty Daniel
Call center representative job in Springdale, AR
McLarty Daniel Automotive is seeking a Sales Business Development Representative to join our team. In this role you will be responsible for answering incoming call and leads, and develop relationships with customers. You will be expected to meet and exceed sales targets, provide exceptional customer service, and be a brand ambassador for McLarty Daniel Automotive.
Salary and Benefits:
New Hire Training- Min. $14.00 per Hour plus opportunity for bonus
Average annual income of $52000 ( with potential to earn more)
Salary Paid Weekly
Bonus Paid Monthly
Holiday & Vacation Pay
Flexible Schedule
Sick Pay & Bereavement Pay
Dental, Medical, Vision Plans Available
Best Christmas Party in NWA!!!
Qualifications:
Prior experience in automotive sales or business development preferred
Excellent communication and interpersonal skills
Ability to build and maintain relationships with customers
Ability to work in a fast paced environment
Ability to work independently and as part of a team
Ability to work evenings and Saturday
Great Teammate with collaborative attitude Prompt & Courteous
Valid Driver's License
Responsibilities:
Develop and maintain relationships with customers
Meet and exceed target goals
Provide exceptional customer service
Maintain accurate customer information
Collaborate with team members and other departments
Attend training and development sessions
If you are a motivated and enthusiastic individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$52k yearly Auto-Apply 60d+ ago
Call Center Representative - Conway, AR
Gainwelltechnologies
Call center representative job in Conway, AR
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
As a CallCenterRepresentative - Conway, AR at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.
Your role in our mission
This is an important position in Gainwell's commitment to helping clients deliver better health and human services outcomes.
* Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed
* Put your skills to work to solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved
* Adhere to the client's SLAs and consistently meet production targets
* Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes
* Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow
What we're looking for
* High School diploma or G.E.D. and 2 or more years of customer service experience in any industry
* Knowledge of basic help desk software, computer software and Microsoft Office applications
* Strong problem-solving skills to bring inquiries to effective resolution
* Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
* Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries
What you should expect in this role
* Harver Assessment Requirement: As part of our interview process, all candidates must complete the Harver Assessment. This assessment helps us evaluate key competencies relevant to the role, including communication skills, multitasking abilities, and problem-solving capabilities.
* This position offers a hybrid work environment in Conway, AR.
* Video cameras must be used during all interviews, as well as during the initial week of orientation.
Schedule / Operational Hours:
Monday to Friday, 9:30am to 6:00pm EST
Training:
* Training will be conducted onsite
* Duration: Approximate 2 weeks
This posting is intended for pipelining. We will accept applications on an ongoing basis.
#LI-HYBRID #LI-JA1 #LI-CM1
The pay range for this position is $27,200 - $38,900 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$27.2k-38.9k yearly 60d+ ago
Call Center Representative
Lap of Love 4.0
Call center representative job in Shreveport, LA
Join Lap of Love as a CallCenterRepresentative and Love What You Do!
Lap of Love is looking for an experienced CallCenterRepresentative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
Provide customer service by engaging in positive interactions with pet families
Answer a high volume of customer service calls in a work from home/ remote environment
Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
Gather and accurately document the pet's medical information and schedule appointments in an effective manner
Meet all productivity, quality, and performance standards
Go above and beyond to provide stellar customer service to pet families and our veterinarians
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
Other duties may be assigned to the employee to ensure the highest standard of customer service
Requirements
Experience working in high call volume, customer service, or callcenter environments
A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported.
Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom
Previous experience in a work-from-home environment or working with minimal peer interactions
High attention to detail and ability to adapt to new processes
Expected to be present for work, on time, every day for the entire duration of their shift
Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the CallCenterRepresentative position. If you are offered a CallCenterRepresentative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period.
Physical Job Requirements:
Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
Ability to lift up to 15 pounds
Schedule
Support CallCenter hours are 7 am to 11 pm EST, 7 days a week, 365 days a year
Schedule includes nights/weekends/holidays
Must attend mandatory 4-week intensive training program at the beginning of employment
Benefits
Medical Insurance Plans with 100% employee funded HSA option available
Dental and Vision Insurance Plans
Company Funded Wellness Resources (Mental, Financial, and Physical)
Life Insurance (Basic, Voluntary, and AD&D)
Long Term and Short Term Disability Insurance
Retirement Plan (Traditional 401k with 3% match & Roth 401k)
Generous Paid Time Off
Generous Paid Parental Leave
Bereavement Leave
Training & Development
Pet Insurance
Remote Work From Home
Compensation
This position is hourly non-exempt and is eligible for overtime
Hourly pay starts at $16.00 per hour
$16 hourly Auto-Apply 4d ago
Call Center Specialist
Solar Alternatives 4.4
Call center representative job in Harahan, LA
Why Solar Alternatives?
Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our CallCenter Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy.
In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table.
Requirements
Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus)
Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer!
A self-motivated, entrepreneurial mindset that is proactive and results-driven
Organized and goal-oriented with strong phone call and email etiquette
Able to set appointments with potential clients that can lead to sales opportunities
Maintain and update lead data in the company CRM tool
Initiate and support the sales process for the broader team
Consistent work schedule and reliable availability
Present yourself professionally and maintain a positive attitude with all prospects
Benefits
Benefits:
Base of $17 per hour plus commission per appointment set
Two weeks paid leave, plus 7 bank holidays
Health insurance, vision & dental
401K with company match
Advanced product and sales training to ensure success
Use of professional company tools including customized CRM and VOIP system
The peace of mind that comes with offering only best in class products, installation, and services
$25-35 hourly Auto-Apply 60d+ ago
Call Center Representative
116508 Innovation at Work
Call center representative job in New Orleans, LA
Job DescriptionDescription:
• The Telephone Operator shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number.
• The Telephone Operator shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. Progress reports to callers on hold should be given at least every minute. Less than 5% abandonment rate is acceptable. Note the caller's request to eliminate asking the caller to repeat information.
• The Telephone Operator shall places toll (long distance) calls using commercial and Government access lines as authorized by SLVHCS policy.
• The Telephone Operator shall handle emergency calls, such as cardiac arrests, telephone or telephone system failure, fire alarms, control panel alarms, bomb threats, disasters, etc., by contacting the appropriate SLVHCS personnel and/or telephone technician.
• The Telephone Operator shall provide paging services to all SLVHCS staff upon request from outside personnel as well as SLVHCS personnel.
• The Telephone Operator shall maintain an operator log on unusual or emergency incidents, such as cardiac arrests, telephone or telephone system failures, fire alarms, bomb threats, etc. Submit a daily summary to Contracting Officer's Representative (COR) on all unusual incidents.
• The Telephone Operator shall maintain records on the general operation of the service, such as telephone repairs, pager repairs, Federal Telecommunications Services, and Commercial long-distance calls.
• The Telephone Operator shall provide general information and refer information to the appropriate services.
• The Telephone Operator shall use telephone system to alert the VA Police and Security Service to report emergency situations such as alarm alerts, urgent safety, etc.
• The Telephone Operator shall provide general and patient information to direct person-to-person contacts.
• The Telephone Operator shall maintain employee, and organizational files to provide rapid and accurate processing of calls and disbursement of information, updating as information changes.
• The Telephone Operator shall receive and log general telephone troubles. Immediately notify telephone technician or other appropriate authorities of emergency outages or troubles, i.e., telephones located in critical areas, multiple telephone failure in one location, or telephone switch malfunctions.
• The Telephone Operator shall safeguard immediate work area from unauthorized visitors.
• The Telephone Operator shall accept collect calls as authorized by SLVHCS policy.
• The Telephone Operator shall conduct personal business through the use of public telephones.
• The Telephone Operator shall demonstrate professionalism in all contacts via telephone or in person. All calls should be responded to in a courteous and tactful manner with a pleasant-sounding voice.
Requirements:
EDUCATION AND QUALIFICATIONS:
• Associate Degree or equivalent.
MINIMUM REQUIRED SKILLS/EXPERIENCE:
• The Telephone Operator should have two years of previous switchboard experience.
• The Telephone Operator shall be able to assume the responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization.
• The Telephone Operator shall have the ability to meet and deal with people from a variety of backgrounds, with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing working conditions.
• The Telephone Operator shall perform various communications and/or emergency activities.
$23k-31k yearly est. 10d ago
Customer Service Representative and Sales Associate
Brandsource
Call center representative job in Jackson, MS
Job SummaryFOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Answering and return phone calls and texts. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You will also be willing to learn the appliances and other product we sell, so that you can makes sales as well.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities:
Receive incoming calls in a professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Selling Appliance and accessories to customers
Qualifications:
Minimum two years office experience
Appliance sales experience (recommended)
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits/Perks
Flexible Scheduling
Growth and Career Advancement Opportunities
Great Working Environment
Compensation: $15.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
$15 hourly Auto-Apply 60d+ ago
Automotive Call Center
McLarty Daniel Nissan
Call center representative job in Bentonville, AR
Job Description
Job Title: Business Development Representative | McLarty Daniel Nissan Job Type: Full-Time | On-Site Industry: Automotive Sales | Customer Service | CallCenter
Join Our Winning Team at McLarty Daniel Nissan!
McLarty Daniel Nissan, a premier dealership in Northwest Arkansas, is seeking a motivated and results-driven Business Development Representative (BDR) to join our dynamic sales team. This is an excellent opportunity for individuals with a background in inside sales, callcenter operations, or customer service who are eager to transition into the automotive industry.
Key Responsibilities:
Engage with potential customers through inbound and outbound calls, emails, and text messages
Qualify leads from marketing campaigns and set appointments for the sales team
Maintain and update customer information in the CRM system
Collaborate with the sales and marketing teams to develop strategies for customer acquisition
Provide exceptional customer service to enhance the overall customer experience
Qualifications:
Proven experience in inside sales, telemarketing, or callcenter environments
Strong communication and interpersonal skills
Proficiency in CRM software and Microsoft Office Suite
Ability to work in a fast-paced, team-oriented environment
High school diploma or equivalent; associate or bachelor's degree preferred
What We Offer:
Competitive base package with performance-based bonuses
Comprehensive benefits package, including health, dental, and vision insurance
Opportunities for career advancement
Ongoing training and professional development programs
A supportive and inclusive work environment
Why McLarty Daniel Nissan?
At McLarty Daniel Nissan, we pride ourselves on delivering exceptional customer service and fostering a culture of excellence. As a member of our team, you'll have the opportunity to grow your career in a supportive environment that values integrity, innovation, and teamwork.
Apply Today!
If you're passionate about sales and customer service and are ready to take the next step in your career, we want to hear from you. Submit your application through Indeed and join the McLarty Daniel Nissan family!
$22k-29k yearly est. 4d ago
Call Center Representative
Bath Planet
Call center representative job in Hot Springs, AR
🚨 NOW HIRING - CALLCENTER REP 🚨
Bath Planet of Arkansas | 📍 In-Office | 💵 Hourly + UNCAPPED BONUSES
We're looking for motivated, high-energy people to join our team!
If you love talking to people, want a positive work environment, and like getting PAID based on performance - this is for you!
What You'll Do:
📞 Call warm leads (no cold calling!)
📅 Set appointments for our sales team
💰 Get rewarded with BONUSES every week
😊 Keep a positive attitude and bring the energy!
We're Looking For:
✔️ Reliable team players
✔️ Strong communicators
✔️ People who are goal-driven and motivated by $$$
Ready to join a fun, fast-paced team and grow your income?
$21k-28k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Circle K Stores 4.3
Call center representative job in Monticello, AR
Job Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$23k-29k yearly est. Auto-Apply 17d ago
FLEET CUSTOMER SERVICE REP/FULL-TIME/MON.-FRI.
Dollar General Corporation 4.4
Call center representative job in Indianola, MS
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
Plan and assign outbound, vendor backhaul, and OVD loads
* Plan and assign rolltainer sweeps and dunnage consolidations
* Reporting Function:
* Report on time load pick up
* Report on time store delivery
* Report BOL pick up
* Report on tractor utilization
* Report on vendor backhaul pickup and delivery
* Answer and process driver load messages through satellite communications and plan
swaps
80%
* Resolve load issues involving bust outs, over weights, and/or paperwork issues
* Answer telephone calls from drivers, vendors, DCs, SSC and other external sources
* Work with drivers to ensure they understand the delivery documentation , call stores when the delivery is late, monitor load dispatch assignments, and review load optimizing.
Qualifications
Proficient communication (written and verbal), listening, and interpersonal problem solving skills
* Knowledge of dedicated transportation operations
* High attention to detail, strong planning, and organization skills
* Understands driver logs and hours of service
* Proficient in usage of transportation optimization software to perform routing, tendering, scheduling, and shipment tracking
* Ability to function in a high-stress environment
* Must know MS Office software
$22k-28k yearly est. 15d ago
Clinic Access Center Representative
Singing River Health System 4.8
Call center representative job in Pascagoula, MS
Financial Services Building - Pascagoula | Full-Time | Day Shift Monday - Friday | 3151 Denny Ave Pascagoula, Mississippi, 39581 United States The Clinic Access Representative receives and assists telephone calls from patients and visitors of the Singing River outpatient clinics. He/She helps to facilitate patient care by carrying out the Representative responsibilities in a professional, efficient, and accurate manner.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education:
High School graduate or equivalent required.
License:
N/A
Certifications:
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
Experience:
Experience working in a clerical or secretarial role in a healthcare-related or callcenter setting preferred.
Reports to:
Manager of Clinic Access Center
Supervises:
None
Physical Demands:
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
Special Demands:
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
$25k-28k yearly est. 60d+ ago
Commissioning Agent - Data Center
Olsson 4.7
Call center representative job in Monroe, LA
Cedar Rapids, IA; Indianapolis, IN; Kansas City, MO; Lincoln, NE; Minneapolis, MN; Monroe, LA; Omaha, NE ** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
**Job Description**
Olsson is offering an exciting opportunity to work directly with the world's leading technology companies in a high-impact commissioning role. As a key player in our team, you'll ensure that state-of-the-art facilities-like data centers and other large-scale infrastructure-operate at peak performance from day one.
In this role, you'll:
+ Oversee daily commissioning activities with precision and accountability
+ Conduct thorough pre-functional and functional testing to validate system integrity
+ Collaborate with clients and internal teams to drive successful project outcomes
+ Champion quality and reliability to help secure repeat business from satisfied partners
We're seeking professionals who bring deep commissioning experience and thrive in fast-paced, collaborative environments. Ideal candidates will be comfortable working with complex mechanical and electrical systems, and possess a proactive mindset, strong attention to detail, and a passion for excellence
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others.
+ Having ownership in the work you do.
+ Using your talents to positively affect communities.
**You bring to the team:**
+ Strong communication skills
+ Ability to contribute and work well on a team
+ 3+ years of experience in commissioning
+ Strong Knowledge base of Pre Functional and Functional Commissioning
+ Experience in Mechanical and Electrical systems
+ Ability to lead projects and self-starter to take on a variety of tasks to best serve the client and their project work
+ Ability to work with marketing and business development to gain new clients
+ Investigation and troubleshooting of problems to find solutions
+ Construction experience preferred
\#LI-DD1
**Additional Information**
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
+ Receive a competitive 401(k) match
+ Be empowered to build your career with tailored development paths
+ Have the possibility for flexible work arrangements
+ Engage in work that has a positive impact on communities
+ Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** .
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$18k-26k yearly est. 60d+ ago
Customer Service Rep
Carsonvalleyhealth
Call center representative job in Monticello, AR
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$24k-32k yearly est. 9h ago
Customer Service Rep
TCH Group, LLC 2.9
Call center representative job in Monticello, AR
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$24k-32k yearly est. 9h ago
AUTO DEALER CALL CENTER OPERATOR
Northshore Toyota
Call center representative job in Covington, LA
Job Description
Business Development Center (BDC) Representative
The Business Development CenterRepresentative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.
The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers.
Responsibilities
Receiving inbound sales phone calls and leads
Identifying the client's needs and scheduling appointments
Placing outbound phone calls to potential leads
Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
Contacting clients prior to appointment date to confirm appointment
Mailing marketing letters to provided leads
Following up post visit to ensure customer satisfaction
Requirements
High school diploma or equivalent
Excellent oral, written and interpersonal communication skills
Extensive customer service, sales, or telemarketing background
Computer literacy, strong organizational and follow-up skills
Ability to read and comprehend instructions and information
Excellent problem solving skills
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
Medical
Health Savings Account
Dental
Vision
Basic Life Insurance
Supplemental Life Insurance
Short Term Disability
Long Term Disability
Accident
Critical Illness
Cancer Insurance
About Us
Welcome to our Employment Opportunities page!
Northshore Toyota is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today!
$23k-32k yearly est. 5d ago
Customer Service Representative
Domino's Pizza 4.3
Call center representative job in Monticello, AR
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
As part of our crew, your responsibilities will include:
Operating all equipment.
Stocking ingredients from delivery area to storage, work area, walk-in cooler.
Preparing products
Receiving and processing telephone orders.
Taking inventory and completing associated paperwork.
Cleaning equipment and facility approximately daily.
We offer flexible scheduling and competitive wages for all team members.
Domino's is an equal opportunity employer.
$19k-26k yearly est. 60d+ ago
Member Service Representative
Hope CU
Call center representative job in Moorhead, MS
Title: Member Service Representative
Department: Retail Operations
Reports To: Branch Manager
Supervises: N/A
Job Classification: Non-Exempt, Full-time
HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at .
Job Summary
The Member Service Representative (MSR) is responsible for a wide variety of branch operations. They provide information on HOPE's products and services, resolve member issues, and ensure a positive member experience. MSRs are responsible for building strong member relationships and contributing to HOPE's sales and service objectives. Duties include a high level of external and internal public contact and management of various records and file systems. Confidentiality is involved, and sensitive situations may be handled. This position is in the HOPE branch network's various locations.
Essential Functions
· Establish and maintain member accounts
· Provide service excellence to stakeholders
· Process all member accounts accurately, timely, and manage member exceptions
· Own and resolve member questions and problems through knowledge of established policies and procedures, and referring more complex issues to management
· Complete all assigned Retail and compliance courses per established deadlines
· Achieve monthly growth and retention targets per individual Retail Work Plan
· Adhere to all HOPE policies, procedures, and security protocols
· Adhere to all regulatory compliance requirements
· Perform a variety of administrative duties including but not limited to answering telephones, typing and filing, attending meetings, report production, etc.
· Perform other duties as assigned
Accountability for Business Results
· Cross-sell HOPE products
Specified Authority Level
· Authority to open and close member accounts
Competencies/Skills
· Attention to Detail - Taking responsibility for a thorough and detailed method of working.
· Customer Focus - Knowing the (internal and externa!) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.
· Interpersonal Understanding - Showing interest in other people's feelings, attitudes, and reasoning
· Organizational Awareness - Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.
· Problem Solving - Having the ability to identify problems and issues of varying issues of varying complexities and to find effective solutions with few guidelines.
· Results Orientation - Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to take action and show tenacity in case of obstacles or resistance.
· Teamwork - Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.
Desired Qualifications
· High school diploma or GED required
· Bachelor's degree in business or related area preferred
· 1+ year experience in banking/finance in areas related to job requirements
· Customer service experience
Work Environment
· Employee spends the majority of time in office environment, generally accessible to the public, members, and potential members
· Noise level in the work environment is usually moderate
· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Physical Demands
· Employee is regularly required to sit, stand and walk
· Employee will use hands to finger, handle or feel, reach with hands and arms, and talk or hear
· Employee will irregularly lift and/or move up to 10 pounds
· Employee will frequently travel to various branches within the company's market
· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Limitations and Disclaimer
The above job description is meant to describe the general nature and level of work being performed by employees occupying this position; it should not be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
Management reserves the right to assign or reassign duties and responsibilities to this job at any time. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
How much does a call center representative earn in Greenville, MS?
The average call center representative in Greenville, MS earns between $18,000 and $31,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Greenville, MS