Post job

Call center representative jobs in Grenada, MS

- 26 jobs
All
Call Center Representative
Customer Service Representative
Guest Service Representative
Member Service Representative
Customer Relations Representative
  • Customer Service Rep

    Modine Manufacturing Company 4.5company rating

    Call center representative job in Grenada, MS

    For more than 100 years, Modine has solved the toughest thermal management challenges for mission-critical applications. Our purpose of Engineering a Cleaner, Healthier World means we are always evolving our portfolio of technologies to provide the latest heating, cooling, and ventilation solutions. Through the hard work of more than 11,000 employees worldwide, our Climate Solutions and Performance Technologies segments advance our purpose with systems that improve air quality, reduce energy and water consumption, lower harmful emissions, enable cleaner running vehicles, and use environmentally friendly refrigerants. Modine is a global company headquartered in Racine, Wisconsin (U.S.), with operations in North America, South America, Europe, and Asia. For more information about Modine, visit modine.com. Position Description We are looking for team players who are curious enough to ask questions and explore new ideas, passionate enough to serve our customers, and ready to take ownership of challenges and grow with us. We are a team, first and foremost, and we take pride in our collaborative efforts! The Customer Service Representative serves as the front line of communication between the company and its customers, delivering responsive and solution-oriented support. This role involves handling inquiries, processing requests, and ensuring a positive customer experience across multiple communication channels. Key Responsibilities * Respond to customer questions, complaints, and service requests via phone, email, or chat in a courteous and timely manner. * Assist with order processing, account updates, billing inquiries, and product/service troubleshooting. * Accurately document customer interactions and outcomes in CRM or ticketing systems. * Escalate unresolved or complex issues to appropriate departments while maintaining ownership of the customer experience. * Provide accurate information about products, services, policies, and procedures * Follow company guidelines for customer interactions, data privacy, and service expectations. * Meet or exceed individual performance goals related to response time, accuracy, and customer satisfaction. Required Education & Qualifications * 1-2 years of customer service or call center experience preferred. * Strong verbal and written communication skills with a friendly and professional demeanor. * Ability to work efficiently under pressure and manage high volumes of customer inquiries. * Comfortable using customer service software, CRM tools, and basic office applications. * Good problem-solving skills and a customer-first mindset. * Reliable, punctual, and able to follow established procedures and protocols. * Bilingual skills (preferred in some roles or regions). * High school diploma or equivalent required. * Additional training or coursework in communication, customer service, or office systems a plus. Modine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Modine provides a competitive benefit package, which could include paid vacation, short term disability, 401(k), health, dental, vision, life insurance, flex spending benefits, tuition reimbursement, Health Savings Account and much more. Human Resources will provide more detail upon your hiring. #LI-AM1 #LI-onsite
    $26k-30k yearly est. 7d ago
  • Customer Service Representative

    Circle K Stores 4.3company rating

    Call center representative job in Winona, MS

    Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $22k-27k yearly est. Auto-Apply 27d ago
  • Customer Service Representative

    Copart 4.8company rating

    Call center representative job in Grenada, MS

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay: $16.04 - $18.07/ Hour. Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $16-18.1 hourly Auto-Apply 26d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Will Poole-State Farm Agent

    Call center representative job in Taylor, MS

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $28k-37k yearly est. 29d ago
  • Customer Service Representative

    CCF Holdings LLC 4.4company rating

    Call center representative job in Grenada, MS

    Your Opportunity Customer Service Representative Community Choice Financial Grenada, MS As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! What We Offer Compensation The hourly wage for the position is $14.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* * Paid on-the-job training and a comprehensive new hire program. * Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. * Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. * Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. * Performance-based career advancement. * Educational Reimbursement Program. * Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). * Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. * Company-Sponsored Life and AD&D Insurance. * Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. * Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. * Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. * Paid time off that grows with you, starting with 12 days in your first year. * A relaxed, business casual dress code that includes jeans and sneakers! * Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What You'll Do - Essential Duties and Responsibilities * Connect with customers to cultivate lasting relationships that drive repeat business. * Review, validate, and process customer transactions with accuracy. * Maximize customer success by offering personalized financial services that fit their lifestyle. * Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system. * Build new business by completing daily call campaigns. * Assist in customer account management and collections by accepting payments and managing customer appointments. * Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events. * Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience. * Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed. * Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations. * Engage in ongoing training and stay current on product and process changes. * Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards. * Conduct additional tasks as directed by leadership. * Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. What We're Looking For - Qualifications and Skills * A high school diploma or equivalent. * Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. * Meticulous attention to detail and ability to accurately enter data. * Proficiency in using phones, POS system, Microsoft Office, and other computer systems. * Must be at least 18 years of age (19 in Alabama). * Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. * The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills * Experience in check cashing, document verification, and/or money order processing. * Prior cash handling, cash drawer/vault management experience. * Bilingual (English/Spanish) is a plus and may be required for certain locations. * Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $14 hourly Easy Apply 7d ago
  • Customer Service Representative

    TMX Finance Family of Companies 4.8company rating

    Call center representative job in Grenada, MS

    Your Opportunity Customer Service RepresentativeCommunity Choice FinancialGrenada, MS As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! What We Offer Compensation The hourly wage for the position is $14.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* * Paid on-the-job training and a comprehensive new hire program. * Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. * Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. * Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. * Performance-based career advancement. * Educational Reimbursement Program. * Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). * Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. * Company-Sponsored Life and AD&D Insurance. * Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. * Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. * Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. * Paid time off that grows with you, starting with 12 days in your first year. * A relaxed, business casual dress code that includes jeans and sneakers! * Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills * A high school diploma or equivalent. * Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. * Meticulous attention to detail and ability to accurately enter data. * Proficiency in using phones, POS system, Microsoft Office, and other computer systems. * Must be at least 18 years of age (19 in Alabama). * Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. * The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills * Experience in check cashing, document verification, and/or money order processing. * Prior cash handling, cash drawer/vault management experience. * Bilingual (English/Spanish) is a plus and may be required for certain locations. * Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). What You'll Do - Essential Duties and Responsibilities * Connect with customers to cultivate lasting relationships that drive repeat business. * Review, validate, and process customer transactions with accuracy. * Maximize customer success by offering personalized financial services that fit their lifestyle. * Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system. * Build new business by completing daily call campaigns. * Assist in customer account management and collections by accepting payments and managing customer appointments. * Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events. * Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience. * Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed. * Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations. * Engage in ongoing training and stay current on product and process changes. * Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards. * Conduct additional tasks as directed by leadership. * Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $14 hourly Auto-Apply 8d ago
  • Relief Customer Service Representative Driver

    Vestis 4.0company rating

    Call center representative job in Durant, MS

    The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful “Relief CSR” must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RCSR's strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education: High school degree or equivalent License Requirements/ Certifications: Valid Driver's License Location: Durant, MS
    $22k-29k yearly est. 60d+ ago
  • Customer Service Rep(05941) - 1920 University Ave

    Domino's Franchise

    Call center representative job in Oxford, MS

    Job Description Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven tending, take orders, assist customers, prep product for rush, and clean equipment and store daily Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $23k-30k yearly est. 1d ago
  • Customer Service Representative

    QC Holdings 4.2company rating

    Call center representative job in Oxford, MS

    LendNation is looking for an energetic, positive Full-Time Customer Service Representative to join our team! This position will be located at store 4533, located at, 1306 University Ave, Ste A & B, Oxford, MS 38655. This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! As a Customer Service Representative you will: * Complete cash transactions for our customers * Initiate customer loans * Contact customers about past due payments * Work rotating shifts and some Saturdays. You will have Sundays off! As a Customer Service Representative you will need to bring: * Excellent customer service skills * Cash Handling experience * Ability to operate computers and standard office equipment preferred * Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance * Ability to work with minimal supervision * Reliable attendance is an essential requirement of the position * Must be at least 18 years of age * Must have proof of eligibility to legally work in the United States We offer our Customer Service Representatives: * Monthly bonus program * Steady hours, Paid Time Off, Paid Holidays BENEFITS: * 401(k) * Dental insurance * Employee assistance program * Health insurance * Health savings account * Life insurance * Paid time off * Referral program * Vision insurance * Benefits available to full time employees. Each benefit available at varying lengths of employment. ABOUT THE COMPANY QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website ********************* This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative
    $21k-28k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jaime Garner-State Farm Agent

    Call center representative job in Taylor, MS

    Benefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Company parties Health insurance Company Overview: Jaime Garner - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment. Job Description: As a Customer Service Representative - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include: Engaging with customers through various channels, including phone, email, and chat. Providing friendly and efficient assistance with policy inquiries, updates, and claims. Utilizing digital tools and platforms to connect with a younger demographic. Collaborating with a dynamic team to ensure timely and effective issue resolution. Proactively identifying opportunities to enhance customer satisfaction. Qualifications: Excellent communication skills, both written and verbal. Tech-savvy with a familiarity with digital communication tools. Customer-oriented mindset with a strong desire to exceed expectations. Ability to adapt to a fast-paced, evolving work environment. Previous customer service experience is a plus, but not required. Requirements: High school diploma or equivalent; college degree is a plus. A positive and proactive attitude towards learning and growth. Familiarity with social media platforms and digital communication tools. Ability to work in a collaborative team setting. Willingness to obtain relevant insurance licenses (training will be provided). How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! ************************ Jaime Garner - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
    $23k-30k yearly est. 6d ago
  • Customer Service Representative

    City of Oxford, Ms 3.2company rating

    Call center representative job in Oxford, MS

    The Customer Service Representative is a full-time, permanent position in the Oxford Utilities. The immediate supervisor for this position is the Business Manager. The person in this position is supervised on a daily basis and has no supervisory authority. The Customer Service Representative works regular hours year-round with occasional overtime and night work. There is no shift work for this position. The person in this position is not on call. 100% of the work for this position is indoors in an office environment. The position has accountability for monetary issues related to the work for which this position is responsible. There is no exposure to chemicals and/or hazardous materials. The person in this position must have a high school diploma or its equivalent. The stress level associated with this position is moderately high and may be higher during certain period of the year. Physical work involved with this position includes, sitting and standing for extended periods of time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Eyesight corrected to 20/20. Cannot be clinically listed as colorblind. Required lifting of items up to 50 pounds in weight. Required periods of time. Able to stoop, bend, reach, lift, or kneel in limited space. Manual dexterity. Ability to successfully pass an extensive medical and psychological examination. Hearing requires no more than a 20 decibel hearing loss in hearing range from 500 MHz to 2000 MHz., no more than a 30 decibel hearing loss in hearing range from 2000 MHz. to 3000 MHz., and no more than a 40 decibel hearing loss in hearing range 3000 MHz. to 3500 MHz. The employee must occasionally lift or move items up to a weight of 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Selection Guidelines Formal application, rating of education and experience; Oral interview and background investigation; and job related tests may be required. The duties listed above are intended to be used only as an illustration of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job may change. Purpose of Position The Customer Service Representative is responsible for collecting payments from customers, balancing the cash drawer daily, taking requests for utility services and answering the telephones and assisting customers. This is an extremely visible position. The ultimate responsibility of every employee is to serve the customers in a friendly, courteous manner and to maintain a positive relationship with fellow workers. Supervision Received The immediate supervisor for this position is the Business Manager. Supervision Exercised None ESSENTIAL FUNCTIONS Receive and process payments from customers over counter, in night depository, and through the mail and ensure proper accounts receive credit. Payments include all electric, water, sewer, sanitation bills, security deposits, various fees for services such as water and sewer taps, temporary electric service, collection charges, etc. Receive and process all requests for service connections and disconnections from customer for electric, water, sewer and sanitation. Responsible for making sure all necessary information is on form and accurately typing this information into computer and dispatching or printing the service order for serviceman to complete. Upon completion, matches service order to appropriate application and reviews for accuracy. Answer phones and assist customers in a friendly, courteous manner and take accurate messages in a businesslike manner. Communicate with other customer service personnel and serviceman of payments and orders to aid in working delinquent list and requests for connection and disconnection. Other duties as assigned. Knowledge, Skills, and Abilities Knowledge of general office practices and procedures. Knowledge of customer accounts and billing procedures. Skill in handling payments, fees and deposits for utility services. Skill in the use of a computer, cash register, ten (10) key calculator, photocopier, telephone. Communicate effectively with residents, officials, other City employees, etc. both orally and written.
    $22k-28k yearly est. 26d ago
  • Customer Service Rep(05965) - 1303 Highway 8 #D

    Domino's Pizza 4.3company rating

    Call center representative job in Grenada, MS

    Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven tending, take orders, assist customers, prep product for rush, and clean equipment and store daily Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting * Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. * Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. * Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying * Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. * Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. * Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing * To move trays which are placed on dollies. * A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. * Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending * Forward bending at the waist is necessary at the pizza assembly station. * Toe room is present, but workers are unable to flex their knees while standing at this station. * Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. * Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching * Reaching is performed continuously; up, down and forward. * Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. * Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. * Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks * Eye-hand coordination is essential. Use of hands is continuous during the day. * Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. * Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. * Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. * Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $18k-25k yearly est. 6d ago
  • Guest Service Representative

    Schulte Corporation 3.9company rating

    Call center representative job in Oxford, MS

    Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $22k-28k yearly est. 8h ago
  • Guest Service Representative

    Graduate Hotels 4.1company rating

    Call center representative job in Oxford, MS

    Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $21k-25k yearly est. 8h ago
  • Member Service Representative

    Hope CU

    Call center representative job in Drew, MS

    Title: Member Service Representative Department: Retail Operations Reports To: Branch Manager Supervises: N/A Job Classification: Non-Exempt, Full-time HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at . Job Summary The Member Service Representative (MSR) is responsible for a wide variety of branch operations. They provide information on HOPE's products and services, resolve member issues, and ensure a positive member experience. MSRs are responsible for building strong member relationships and contributing to HOPE's sales and service objectives. Duties include a high level of external and internal public contact and management of various records and file systems. Confidentiality is involved, and sensitive situations may be handled. This position is in the HOPE branch network's various locations. Essential Functions · Establish and maintain member accounts · Provide service excellence to stakeholders · Process all member accounts accurately, timely, and manage member exceptions · Own and resolve member questions and problems through knowledge of established policies and procedures, and referring more complex issues to management · Complete all assigned Retail and compliance courses per established deadlines · Achieve monthly growth and retention targets per individual Retail Work Plan · Adhere to all HOPE policies, procedures, and security protocols · Adhere to all regulatory compliance requirements · Perform a variety of administrative duties including but not limited to answering telephones, typing and filing, attending meetings, report production, etc. · Perform other duties as assigned Accountability for Business Results · Cross-sell HOPE products Specified Authority Level · Authority to open and close member accounts Competencies/Skills · Attention to Detail - Taking responsibility for a thorough and detailed method of working. · Customer Focus - Knowing the (internal and externa!) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service. · Interpersonal Understanding - Showing interest in other people's feelings, attitudes, and reasoning · Organizational Awareness - Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. · Problem Solving - Having the ability to identify problems and issues of varying issues of varying complexities and to find effective solutions with few guidelines. · Results Orientation - Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to take action and show tenacity in case of obstacles or resistance. · Teamwork - Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics. Desired Qualifications · High school diploma or GED required · Bachelor's degree in business or related area preferred · 1+ year experience in banking/finance in areas related to job requirements · Customer service experience Work Environment · Employee spends the majority of time in office environment, generally accessible to the public, members, and potential members · Noise level in the work environment is usually moderate · Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands · Employee is regularly required to sit, stand and walk · Employee will use hands to finger, handle or feel, reach with hands and arms, and talk or hear · Employee will irregularly lift and/or move up to 10 pounds · Employee will frequently travel to various branches within the company's market · Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed by employees occupying this position; it should not be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
    $15k-22k yearly est. 60d+ ago
  • Customer Service Representative

    Community Choice Financial Family of Brands 4.4company rating

    Call center representative job in Grenada, MS

    Your Opportunity Customer Service Representative Community Choice Financial Grenada, MS As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! What We Offer Compensation The hourly wage for the position is $14.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What You'll Do - Essential Duties and Responsibilities Connect with customers to cultivate lasting relationships that drive repeat business. Review, validate, and process customer transactions with accuracy. Maximize customer success by offering personalized financial services that fit their lifestyle. Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system. Build new business by completing daily call campaigns. Assist in customer account management and collections by accepting payments and managing customer appointments. Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events. Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed. Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations. Engage in ongoing training and stay current on product and process changes. Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. What We're Looking For - Qualifications and Skills A high school diploma or equivalent. Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. Meticulous attention to detail and ability to accurately enter data. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Experience in check cashing, document verification, and/or money order processing. Prior cash handling, cash drawer/vault management experience. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $14 hourly Auto-Apply 9d ago
  • Customer Service Representative

    Circle K 4.3company rating

    Call center representative job in Batesville, MS

    Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $22k-27k yearly est. Auto-Apply 1d ago
  • Customer Service Rep(05976) 460 Highway 6 Batesville

    Domino's Franchise

    Call center representative job in Batesville, MS

    We are locally owned by Diane Davis. Diane has over 45 years experience at Domino's and is looking forward to showing you how you can build a career at Domino's where she started answering the phone in 1977. Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime • Perks - Discounts on menu items, safe work environment, & opportunities for growth • Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week) What we're looking for in our Store Team Members: • Demonstrates ability to maintain food and team member safety • Excellent customer service skills • Ability to operate store technology • Ability to assist with store operations Qualifications Minimum job requirements: • Must be 16 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!
    $23k-30k yearly est. 60d+ ago
  • Customer Service Rep(05971) - 1603 Jackson Avenue W

    Domino's Pizza 4.3company rating

    Call center representative job in Oxford, MS

    Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven tending, take orders, assist customers, prep product for rush, and clean equipment and store daily Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting * Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. * Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. * Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying * Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. * Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. * Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing * To move trays which are placed on dollies. * A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. * Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending * Forward bending at the waist is necessary at the pizza assembly station. * Toe room is present, but workers are unable to flex their knees while standing at this station. * Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. * Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching * Reaching is performed continuously; up, down and forward. * Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. * Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. * Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks * Eye-hand coordination is essential. Use of hands is continuous during the day. * Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. * Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. * Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. * Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $18k-25k yearly est. 7d ago
  • Member Service Representative

    Hope CU

    Call center representative job in Moorhead, MS

    Title: Member Service Representative Department: Retail Operations Reports To: Branch Manager Supervises: N/A Job Classification: Non-Exempt, Full-time HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at . Job Summary The Member Service Representative (MSR) is responsible for a wide variety of branch operations. They provide information on HOPE's products and services, resolve member issues, and ensure a positive member experience. MSRs are responsible for building strong member relationships and contributing to HOPE's sales and service objectives. Duties include a high level of external and internal public contact and management of various records and file systems. Confidentiality is involved, and sensitive situations may be handled. This position is in the HOPE branch network's various locations. Essential Functions · Establish and maintain member accounts · Provide service excellence to stakeholders · Process all member accounts accurately, timely, and manage member exceptions · Own and resolve member questions and problems through knowledge of established policies and procedures, and referring more complex issues to management · Complete all assigned Retail and compliance courses per established deadlines · Achieve monthly growth and retention targets per individual Retail Work Plan · Adhere to all HOPE policies, procedures, and security protocols · Adhere to all regulatory compliance requirements · Perform a variety of administrative duties including but not limited to answering telephones, typing and filing, attending meetings, report production, etc. · Perform other duties as assigned Accountability for Business Results · Cross-sell HOPE products Specified Authority Level · Authority to open and close member accounts Competencies/Skills · Attention to Detail - Taking responsibility for a thorough and detailed method of working. · Customer Focus - Knowing the (internal and externa!) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service. · Interpersonal Understanding - Showing interest in other people's feelings, attitudes, and reasoning · Organizational Awareness - Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. · Problem Solving - Having the ability to identify problems and issues of varying issues of varying complexities and to find effective solutions with few guidelines. · Results Orientation - Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to take action and show tenacity in case of obstacles or resistance. · Teamwork - Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics. Desired Qualifications · High school diploma or GED required · Bachelor's degree in business or related area preferred · 1+ year experience in banking/finance in areas related to job requirements · Customer service experience Work Environment · Employee spends the majority of time in office environment, generally accessible to the public, members, and potential members · Noise level in the work environment is usually moderate · Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands · Employee is regularly required to sit, stand and walk · Employee will use hands to finger, handle or feel, reach with hands and arms, and talk or hear · Employee will irregularly lift and/or move up to 10 pounds · Employee will frequently travel to various branches within the company's market · Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed by employees occupying this position; it should not be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
    $15k-23k yearly est. 20d ago

Learn more about call center representative jobs

How much does a call center representative earn in Grenada, MS?

The average call center representative in Grenada, MS earns between $18,000 and $31,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Grenada, MS

$24,000
Job type you want
Full Time
Part Time
Internship
Temporary