Post job

Call center representative jobs in Hays, KS

- 608 jobs
All
Call Center Representative
Customer Service Representative
Call Center Specialist
Customer Representative
Customer Service Reprensentative
  • Customer Service Representative

    The Boro Group-Renewal By Andersen

    Call center representative job in Lenexa, KS

    Renewal by Andersen is the exclusive start-to-finish window and door replacement division of Andersen Corporation - the most recognized window brand in the U.S. Join us on our quest to drive change and innovation inspired by customer needs. We are seeking a Customer Care Specialist to fuel our continued growth on our Kansas City Team. Project Coordinator - Scheduler - Administrative Essential Functions: Act as the main point of contact for customers throughout the lifecycle of their project to improve the customer experience and increase revenue streams via referral and repeat business. Partner with assigned sales reps and serve as point of contact (POC) post-sale for all customers to make them feel cared for and engender their consumer trust. Delight customers by providing a consistently excellent customer experience commiserate with our world-class product. Keep continuous communications with assigned customers to ensure that all questions and concerns about their project are addressed and satisfied, to include service immediately post-install. Contact customers after sale to confirm best times and methods of contact and answer any immediate questions or concerns that they may have. Close out projects with customers upon completion of their project to collect feedback for recognition or improvement. Based on this feedback, pass on customer information as needed to other departments involved and follow up accordingly on the customer's behalf. Solicit referral business from past customers using, but not limited to, the following methods - closeout calls, survey results, online reviews, etc. via phone conversations and email. Cancel out any jobs requesting termination of their contract. Administer the change in the system and email the customer and the sales rep to inform of the cancellation. Request a refund if needed from accounting. Rebate and tax letters provided upon request to customers. Adjust backend contract amounts per management and accounting requests. Attend Exceptions Meeting to provide updates on various customers regarding signing of amendments, missing deposits or any other pertinent information to get jobs ordered at a weekly meeting. Create a weekly list of outstanding items to request from reps and installation managers. Provide feedback to sales and production management as necessary. Entry Level - Customer Service - Retail Job Requirements Experience in a sales environment and ability to multitask and stay organized. Must be fluent with word, excel, email, PCS, IPad functions and any other basic computer functions. Must be willing to jump in and assist where ever is needed and maintain a positive outlook to constantly inspire the sales force. The ideal candidate will possess: 2+ years of customer service experience Demonstrated word processing, spreadsheet, and general computer proficiency. Experience using SalesForce. Strong phone etiquette and verbal skills to facilitate problem resolution. Strong written and verbal communication skills. Time and work process management skills. High school diploma or equivalent. This is a full-time entry-level position with mostly set work hours: Mon-Fri, 8:00-5:00PM. Our homeowners value integrity and quality. We are grateful for every opportunity to assist a homeowner with one of their most personal and prized possessions, their home. At each interaction, we want them to feel: Trust , Respected, Cared For and Delighted. If you share these values and your goal is to use your talents in a fast-paced work environment, we want to hear from you! Please forward your resume. Renewal by Andersen of Kansas City is an Equal Opportunity Employer. Job Type: Full-time Benefits: 401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Work Location: In person
    $27k-35k yearly est. 3d ago
  • Call Center Rep - In Office

    The Nuckolls Agency

    Call center representative job in Columbus, KS

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 12d ago
  • Call Center Representative

    Polestar Plumbing Heating & Cooling

    Call center representative job in Shawnee, KS

    Job DescriptionDescription: Who We Are: Polestar Plumbing, Heating & Cooling has proudly served the Kansas City community for over 41 years. As a locally operated company, we specialize in providing trusted plumbing, heating, and cooling solutions with a commitment to excellence. Our goal is simple: to be the best we can for our customers-delivering honest service, expert guidance, and lasting comfort for every home we visit. At Polestar, your comfort is our priority. Why Join Us: $21-$23 per hour PTO and Paid Holidays Comprehensive benefits package including matching 401K, Medical, Dental, Vision, Accidental & Critical illness coverages. Paid $15,000 Life Insurance and Long-Term Disability coverage What You'll Be Doing Answer incoming calls and respond to customer inquiries in a professional and efficient manner Schedule service appointments and dispatch technicians using industry-specific software Communicate effectively with customers, technicians, and internal teams to ensure timely service Handle service follow-ups, warranty claims, and customer complaints with a solutions-oriented approach Maintain accurate records of customer interactions, jobs, and billing details Provide support to field teams and assist with general administrative tasks as needed Our 3 Step Hiring Process: At Polestar, we know great talent moves fast-and so do we. Our hiring process is designed to be quick, efficient, and candidate-friendly. If you're actively looking, we can often complete the process within 24-48 hours! Apply Submit your application online or via email with your resume and relevant details. (***************************) Phone Screen If your experience is a match, our team will reach out-often the same day-for a brief phone interview. In-Person Interview If the phone screen goes well, we'll schedule an in-person interview-usually within 24 hours. You'll meet with team members, ask questions, and learn more about working at Polestar. Requirements: MUST HAVE NIGHT AND WEEKEND SHIFT AVAILABILITY. This is NOT going to be a Monday-Friday schedule Strong understanding of HVAC terminology, services, and scheduling practices Excellent communication and interpersonal skills Ability to work in a high-volume, fast-paced environment Proficiency with dispatching and CRM software (e.g., Service Titan, Housecall Pro, etc.) Strong organizational skills and attention to detail Location: 7252 W Frontage Rd, Merriam, KS 66203 Think you'd be a great fit? So do we! Come grow with us at Polestar-apply now! Polestar Plumbing, Inc. is an equal employment opportunity and affirmative action employer. Requirements:
    $21-23 hourly Easy Apply 10d ago
  • Customer Service Representative

    High Plains Mental Health Center 2.8company rating

    Call center representative job in Hays, KS

    Join our Team and Start Your Fulfilling Career Journey Today! APPLICATION DEADLINE: Friday, December 26th, 2025 at 7am CDT. Customer Service Representative Pay: $17.61 per hour | $325 sign-on bonus Job Type: Full-time (40 hr/wk) | In-person Schedule: Tuesday-Friday: One 8-hr shift between 7:30am-6:00pm [exact hours discussed during interview] | Mondays (alternating): 8:00am-5:00pm or 12:00pm-9:00pm Why You Should Apply: If you are the kind of person who takes pride in helping others and enjoys keeping medical records & office workflows running smoothly, you are exactly who we're looking for! This role offers the opportunity to be the welcoming face of our office. Every day, you'll make a real difference by helping people feel cared for, supported, and understood. We're a team that looks out for each other, celebrates small wins, and believes in treating everyone with kindness - patients and coworkers alike. You'll get the chance to learn new skills, grow in your career, and take pride in the work you do. Start your rewarding career journey with us and make a real difference in your community. APPLY TODAY! What You'll Do: Greet patients, families, and visitors professionally, ensuring a welcoming and courteous experience. Manage incoming phone calls efficiently, following office procedures to address inquiries. Assist with new patient processing, including triaging, to facilitate smooth onboarding. Coordinate scheduling for new patients, rescheduling, cancellations, and backfilling appointments. Handle incoming and outgoing faxes, mail, and document-related tasks with accuracy. Prepare and distribute appointment-related correspondence, including confirmations, cancellations, and no-show notices. Support patient processes by managing confirmation calls, referrals, registrations, discharges, and release of information forms. Maintain patient records in compliance with policies, including scanning, indexing, and coordinating record requests with external agencies. Reconcile cash drawers and prepare daily deposits with precision. Build and maintain professional relationships with colleagues and patients. Why Join Us? At High Plains Mental Health Center, we're here for you - not only for the individuals and communities we serve, but for every member of our team. Our mission drives everything we do, and that includes supporting our employees with the same compassion, dedication, and care we offer our clients. When you join us, you become part of a purpose-driven organization where your work has a real impact. You'll provide critical mental health services to those who need them most, while being part of a team that values your expertise, supports your well-being, and invests in your professional growth through continuous learning and career advancement opportunities. What We Offer: -Competitive Pay: $17.61 per hour -Comprehensive Benefits Package: Excellent Health, Dental, & Vision Insurance Life Insurance Paid Time Off Extended Illness Time 403(b) Plan KPERS Retirement Plan Supplemental Benefits Flexible Spending Account 7 Paid Holidays $325 Sign-On Bonus And more! Submitting Your Application: If you're ready to take the next step in your career and make a difference in the future of mental health services, we want to hear from you! APPLY TODAY! If you have any questions or need help with documentation, please feel free to contact ****************. Requirements Education & Experience: A high school diploma or equivalent is required. Preferred qualification-we'd love to see at least two years of experience as a secretary or receptionist, paired with coursework in modern office practices to give you an edge. Tech Savvy: Comfortable with general office tools such as computers, software applications, printers, scanners, and phones. Interpersonal Skills: Demonstrate strong interpersonal skills, particularly when working with individuals experiencing serious mental illness, significant functional impairments, or those at risk due to mental health challenges. Salary Description $17.61 per hour
    $17.6 hourly Easy Apply 12d ago
  • Call Center Representative

    Bath Concepts Independent Dealers

    Call center representative job in Wichita, KS

    With more than 25 years in business, Apex Remodeling and Contracting is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Wichita, KS office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that helps homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads. Responsibilities: • Deliver scripted pitch to the homeowners • Adjust scripted pitch to meet needs of specific homeowners • Handle homeowner's questions and objections • Obtain homeowners information including names and addresses phone numbers etc. • Receive appointments over the telephone • Input appointment details into the computer system • Input homeowners' information and important details of conversation • Confirm appointments placed with canvassers or sales representative • Issue appointments for reps to meet prospective homeowners • Quality control phone calls • Answer telephone calls from potential homeowners who are responding to advertisements • Contact homeowners to follow up on initial interaction • Update lead information and maintaining reports Qualifications: • Knowledge of sales and marketing principles and strategies • Relevant work experience in telemarketing, sales, marketing, or promotions • Product knowledge --Training provided • Proficiency in relevant computer applications We offer competitive pay, paid vacation, paid sick time, and professional development. Apply today to become a part of our growing team!
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Call Center Representatives

    Covisian

    Call center representative job in Overland Park, KS

    Job Description ***** Work for a company that has been one of the leading technological and BPO providers in the industry. We are a BPO and solution technologies team representing various companies within the financial, healthcare, government and transportation industries. We are constantly looking to add value to our amazing environment and you may be the perfect fit. We are currently hiring Customer Service /Chat Representatives. This is an entry level career opportunity and the ideal candidate will be eager to learn, possess excellent grammar, written and oral skills. Must be professional in demeanor and proficient with computer applications. At Covisian, we value our employees and realize that they are our biggest assets. That is why we offer: · Paid training · Earned paid personal time off (PTO) and Holiday Pay (After 90 Days of Employment) · 401K benefits with company match · Health, Dental, Vision and Volunteer Life Insurance (first of the month after 60 days) · Immediate bonus potential · We are partnered with ZayZoon to offer you Wages On-Demand so you can access your earned wages before your pay date. · Room for growth within the company. Centrinex is proud of our record of promoting within- currently, 99% of our CSRIII, CSR IV, and upper management positions were promoted from within · Great Corporate Culture Work Atmosphere that includes- Casual dress code, multiple schedules, monthly activities promoting company pride and philanthropy led by our Activity Committee, and Monthly employee recognition for performance milestones · Extensive continuing education available through Centrinex University, The CSR Experience, Employee Bill of Rights, CSR Leadership Prep Academy, Leadership Development Internship, team meetings, and coaching. SO, IF THIS IS MUSIC TO YOUR EARS... TALK TO US!!! "Covisian prides itself on teamwork and beating the expectations of our clients. Employees will likely be asked from time to time to work hours or ad hock projects outside of their normal assignments." Covisian is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other characteristics protected by law. We E-Verify, background & credit check. In conjunction with candidacy and potential employment I provide my express consent and authorization for Covisian and/or its subsidiaries, affiliates, other related entities, successors, and/or assigns, and those working on its behalf to contact me at any telephone number I provide using an automated telephone dialing system or artificial or prerecorded voice (including, without limitation, using artificial intelligence "AI"). My consent to receive telephone communications is not required to apply for a position. I may revoke consent by replying "STOP" to any text message I receive, or verbally on any telephone call I may receive. Alternatively, I may submit a request to support@confirm.global · 401(k) · Dental insurance · Flexible schedule · Health insurance · Paid time off · Vision insurance Work Location: In person.
    $26k-34k yearly est. 30d ago
  • Cell Center Representative

    Jenkins & Leblanc Pediatric Dentistry

    Call center representative job in Prairie Village, KS

    Come Join our Successful Dental Practice as a Call Center Representative. This full-time position is more than just a job, it's a career opportunity with the ability to learn and grow your knowledge skills and abilities with a cutting-edge dental team. It is our mission to provide the best dental experience to children, offering trustworthy expertly trained dental expertise to every family. Our call center team is a key part in providing great customer service to patients and parents. The call center representative will handle a multi-office phone system. The call center representative role plays an important part in communicating effectively with patients and maintaining an organized administrative schedule. Our dental office is committed to providing optimal dental care, so if you think you have what it takes to help us accomplish this task, we'd love to hear from you. Compensation will be based on experience. Benefits: Each of our 5 locations provide an excellent compensation and benefits package. Additionally, Jenkins & LeBlanc, Dentistry for Children invests extensive training and continuing education opportunities that are unparalleled and exceed industry expectations. Additional benefits: Medical and prescription drug insurance Dental Insurance including orthodontic benefits Vision care Life insurance 401(K) retirement plan 6 paid holidays off Team-focused, uplifting and educational work culture Paid-Time Off (for qualified positions) The call center representative will be responsible for answering a multi-line system, follow communication 'scripts' when handling different topics, be proficient in the use of telephone equipment, i.e. placing calls on hold, transferring calls, retrieving messages from voice mail, conference calls, etc., accurately acquire and input insurance and patient information, accurately schedule all new and existing patients with appropriate provider utilizing scheduling guidelines, take accurate and thorough notes for doctors and hygienists when needed. Requirements: Outstanding written and verbal communication skills Exceptional phone etiquette and customer service skills A friendly, positive demeanor with patients and supported dental office team members Great administrative organizational skills Strong computer skills and the ability to learn new programs Proficient in Microsoft Office, Google Docs, Dentrix a plus but not required Exceptional customer service skills Dental office experience a plus, but not required Accuracy and attention to detail required Education: High school diploma required Jenkins and LeBlanc Dentistry for Children provides all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
    $26k-34k yearly est. 60d+ ago
  • Call Center Representative - Delano and Maize Branch

    Credit Union of America 3.8company rating

    Call center representative job in Wichita, KS

    Role: Centralize in-bound calls and provide professional, fast, accurate, and courteous phone service to CUA members and staff. Assist members and potential members with their CU needs; explain services, perform transaction requests, respond to problems, attempt to help members without transferring them, and when specialized help is requested, direct members to the appropriate department. Provide support activities for member service functions and departments. Support branch activity, Internet help desk, and provide effective and professional written responses to chat messaging. Essential Functions & Responsibilities: Handle account inquiries, account maintenance, individual and department phone transfers, IRA general inquiries, SWBC and MMS payments, check orders, ACH setups, check copies, statement copies, and general loan inquiries. Answer and troubleshoot online banking and mobile application issues. Debit card and credit card maintenance. Unlock and raise limits on debit cards, Research basic card issues. Process stop payments on check and ACH transactions. Process remote wires. Identify cross-sell opportunities and cross sell Credit Union of America services to members as a referral to the front line sales personnel. Perform other duties as assigned. Employees shall be trained annually, demonstrate an understanding of and follow the requirements of the BSA/AML Compliance Program as it specifically relates to their job functions. Knowledge and Skills: Experience: One year to three years of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Other Skills: Have good phone communication skills including excellent projection and listening skills. Have exceptional organizational skills. Have good clerical skills including ability to operate a 10 key calculator and computer keyboard. Must have basic P.C. skills.
    $29k-33k yearly est. Auto-Apply 11d ago
  • 988 Crisis Call Center Representative/Peer

    Wyandot Behavioral Health Network 3.5company rating

    Call center representative job in Kansas City, KS

    Purpose: Wyandot BHN is looking for Clinical Professionals to perform behavioral health crisis hotline intervention, brief screening, and referrals for various services in its 24/7, 988 Call Center. The Intent of the 988-phone number is to prevent suicide, divert individuals from hospitals and law enforcement contact, and support individuals in navigating resources to meet their needs. This team will be embedded in the Crisis Department of Wyandot BHN. Duties Include: · Answer 24-hour 988 crisis line calls, providing empathetic and compassionate support. · Assess suicide risk and other safety-related concerns along with evaluating the needs of the callers. · Making the least restrictive level of care recommendations and coordinating care for the callers. · Conduct outreach calls to individuals identified in need of support. · Develops complex intervention plans to address the clinical needs of callers. · Collaborates with the Wyandot Mental Health Center teams and other community agencies to advocate for callers. · Helps develop safety plans to best support the health and wellness of callers. · Forwarding of all necessary documentation regarding services provided and assisting with data collection in support of Program goals. Maintains needed training to meet job expectations, compliance, and position competency. Follows and complies with all local, state, and federal regulations, laws, and standards including all job-specific guidelines and codes. Follows all organizational and departmental policies, procedures, and practices including those outlined in the employee handbook or other work-related references and resources. Upholds and activity demonstrate the Mission, Vision, and Values in all interactions. Upholds confidentiality and proper safeguarding and handling of Protected Health Information (PHI) as outlined under the provisions of HIPAA privacy regulations [Health Insurance Portability and Accountability Act of 1996], related policies and practices. Performs other duties as assigned by immediate supervisor or designate. Schedule: Thursday-Saturday from 7:00p-7:00a and initial training is during the day Requirements Job Requirements, Education, and Qualifications · High School Graduate (or equivalent). Peer Support with Certified Peer Support Certification. Preferred bachelor degree in social work, Counseling, or Psychology or other Human Services field. · Applicants who meet Kansas licensure requirements may be considered if Kansas Licensure is obtained by the time of an employment offer and licensure is pending confirmation at the time of employment application. · The clinician will have access to all rules and regulations and is expected to refer to these as needed to ensure agency practices and processes are in compliance. Clinicians must be familiar with all requirements affecting the operation of clinical services. · The clinician must be familiar with agency policy and procedures in all areas. Clinicians must also maintain knowledge of best practice information with regard to the provision of quality services and support for Clients. · The Clinician must be self-directed. The Clinician will have access to their supervisor on an ongoing basis through face-to-face contact, via email, and through written correspondence or telephone. The Clinician must be able to judge the need for consultation with their supervision as the majority of duties are performed with limited supervision. · Clinician must be familiar with risk management issues and safety procedures to ensure that consistent efforts are made for implementation. The Clinician is responsible for monitoring the safety practices of others and it is crucial that this duty be completed in a thorough manner to ensure that Clients served are safe. Must pass clearance through the Kansas Child Abuse/Neglect Register and Criminal Background Check. Salary Description 20.00 per hour based on experience
    $27k-32k yearly est. 60d+ ago
  • Customer Service Rep(06385)- 2505 Vine St.

    Domino's Franchise

    Call center representative job in Hays, KS

    Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional InformationPHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $27k-35k yearly est. 12d ago
  • Personal Lines Customer Service & Sales Representative

    Insurance Planning 3.4company rating

    Call center representative job in Hays, KS

    The Customer Service Representative at Insurance Planning, Inc. is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.] Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability, competitive compensation, and more, then you've come to the right place! Working with an independent agency is a great career choice. Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price. The demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to the Kansas Association of Insurance Agents.
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Rep, Customer Ser I

    Rbglobal

    Call center representative job in Kansas City, KS

    Here at IAA, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth. Listen for yourself to what our own employees have to say, through a live preview of our role: Driving Talent: Customer Care Teaser (vimeo.com) What Do IAA Customer Service Reps Do? Provide a variety of customer support services through the mail, telephone, and direct personal contact Process orders and assignments and enter data into our internal computer systems Reference pricing and delivery information Respond to customer questions, inquiries, and requests Set up new and maintain existing records Perform word processing assignments, filing, and related clerical duties Process paperwork in preparation for auction day, securing necessary approvals Assist with other duties around the office to help out What are the Requirements? Ability to communicate comfortably with customers A phenomenal teammate, willing to assist your peers Digital literacy Time management skills Positive attitude Ability to work independently Strong interpersonal skills Professional and clean appearance We'd also love someone open to learning automobile titling as part of their development! Education and Certification Requirements: A high school diploma is awesome, but equivalent work experience would be great too! 0-2 years' previous work experience In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays and vacations. About IAA, an RB Global, Inc. company: IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois. IAA is dedicated to providing equal employment opportunities regardless of race, creed, religion, color, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, veteran status, citizenship status, or marital status. IAA is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform necessary job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
    $32k-50k yearly est. Auto-Apply 60d+ ago
  • Call Center Sales Representative

    Onemci

    Call center representative job in McConnell Air Force Base, KS

    At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Do you have a passion for sales and helping people find the right solutions? If you're ready to thrive in a fast-paced, goal-oriented environment, we want you on our team! We're hiring Call Center Sales Representatives who are confident, driven, and ready to make an impact. This is your chance to join a dynamic team where your skills are valued and your success is rewarded. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES Key Responsibilities: Make outbound calls to potential and existing customers Promote and sell products or services tailored to customer needs Handle objections and close sales effectively Meet or exceed sales quotas and performance metrics Maintain accurate records of sales activities and customer interactions Follow up on leads and respond to customer inquiries Stay informed about product updates, promotions, and offerings CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications Must be 18 years or older High school diploma or GED required Fluent in English and Spanish (spoken and written) Strong sales and persuasion skills Excellent communication and negotiation abilities Ability to work in a fast-paced, target-driven environment Previous sales or telemarketing experience is a plus COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • call center nurse specialist

    Mindlance 4.6company rating

    Call center representative job in Overland Park, KS

    Duration : 6 Months (Possible Extension based on the business needs) Job Title : Call Center Nurse Specialist Work Schedule : Mid Shift 11:30-8:00pm with one 9pm or 10pm shift and every other Saturday or Sunday Job Description: Provides telephonic professional nursing services in support of contracts serviced by Proherant to include: telephonic patient support and resource, referral source, data collector and nurse educator to patients, consumers and healthcare professionals. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: • Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. • Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources patients. • Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. • Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes • Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions Performs other related duties as assigned or requested. Scope of Position Responsibilities For Funds, Costs or Profits: NA For Supervision: NA For Internal and External Relationships: Responsible for customer and patient interactions. Scope of Position Responsibilities, Continued For Organization Influence: Limited - Works within the guidelines of a specific program. Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications Required Education and Experience: Associate's Degree or Diploma in Nursing, Associate's Degree or Diploma in Health Care Science, Doctor of Pharmacy (PharmD.) or the equivalent. Advanced degree or certification preferred. Five years health care related experience generally preferred. RN licensure in the state(s) of practice required. Preferred Education and Experience: Bachelor's Degree in Nursing with advanced certification. Five years health care related experience. RN with Rx sales or clinical telephonic expertise. License/Certifications Ability to obtain and sustain Nursing license in required states including but not limited to: California, Kansas, and state of assigned practice. Additional Skills Analyze data Answer telephones Develop/maintain networks on a broad cross section Effective at group involvement Handle multiple tasks Compile data/statistics Establish filing system Input data into computer systems Use computerized spreadsheets to conduct analysis Problem solving Research information Strong communications-written and verbal Time management Effective interpersonal, negotiating and communication skills required. Computer Skills Data entry Visual concentration on computer screens Multi-user computer systems Personal Computer Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements Qualifications RN License for Kansas Additional Information Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W : ************ ****************************
    $25k-30k yearly est. Easy Apply 51m ago
  • Customer Success Representative

    State of Kansas

    Call center representative job in Shawnee, KS

    Job Posting Important Recruitment Information for this vacancy Required documents uploaded by: December 24, 2025 Current applicants are still in consideration and need not re-apply. Kansas Department of Health and Environment: Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State's Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans. Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. KDHE does not provide sponsorships for this position. E-Verify: Kansas Department of Health and Environment (KDHE) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here. *********************** About the Position * Who can apply: Anyone (External). * Classified/Unclassified Service: Unclassified * Full-Time/Part-Time: Full-Time * Regular/Temporary: Regular * Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available) * Eligible to Receive Benefits: Yes * Veterans' Preference Eligible: Yes * Sponsorship: KDHE does not provide sponsorship for this position. Compensation: * Hourly Pay Range: $17.78 Employment Benefits Comprehensive medical, mental, dental, vision, and additional coverage Sick & Vacation leave Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave Paid State Holidays (designated by the Governor annually) Fitness Centers in select locations Employee discounts with the STAR Program Retirement and deferred compensation programs Visit the Employee Benefits page for more information… Position Summary & Responsibilities Position Summary: The position (K0233246) The Kansas Department of Health and Environment has a Customer Success Representative opening in Topeka. The incumbent in this roll will answer complex telephone calls for the Office of Vital Statistics which are forwarded from the general information telephone system. Job Responsibilities may include but are not limited to the following: Ask appropriate questions in order to direct calls to the proper unit and/or person within Vital Statistics. Responds to inquiries concerning requests for certified copies that have been previously made to this office by utilizing the audit trail and interpreting data recorded to determine if a transaction has been received and what action has been taken by this office. Make the decision to issue replacement copies. Give detailed instructions for the priority mail services and the use of the credit card billing service. Places calls to applicants to clarify eligibility to receive requested record(s). Determines when it is necessary to advise the applicant of the need to provide additional documentation and what type (additional ID, legal document, authorization releases, etc.) in order for this office to release the record. Maintain a detailed knowledge of Vital Statistics state statutes, regulations, rules, procedures, and office policies governing certificate issuance. Responsible for the intake and accuracy of mailed in applications. Proofreads each received request to ensure proper coding. Responsibility of deciding what documentation is acceptable to properly finish each request. Responsible for deciding if the included funds are correct or if more funds are needed. Decide if all parts of the request are included, if not this position will contact each customer and indicate to the customer what documentation is needed to correctly complete the order. Qualifications * Education: * High School, GED * Licensing & Certification: * Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State. * Minimum Qualifications: * Two years of experience in general office, clerical and administrative support work. Education may be substituted for experience as determined relevant by the agency. * Preferred Qualifications: * Mail room/mail sorting experience. * Experience handling customers by phone. * Experience with confidential information. * Strong oral and written communication skills. * Customer service experience. * Proofreading, editing, attention to detail. * Word, Excel, PowerPoint, Access. * Post-Offer, Pre-employment Requirements: * In accordance with K.S.A. 65-2402(b), any person offered a position of employment in the Office of Vital Statistics will be required to be fingerprinted and to submit to a state and national criminal history record check for the purpose of identification verification and the determination of the applicant's eligibility to perform tasks within the Office of Vital Statistics. * Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at ************. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions Recruiter Contact Information Name: Ashley Webb Email: ****************** Mailing Address: 1000 SW Jackson St. Suite 580 Topeka, KS 66612 Job Application Process * First Sign in or register as a New User. * Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications. * Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications. * Start your draft job application, upload other required documents, and Submit when it is complete. * Manage your draft and submitted applications on the Careers> My Job Applications page. * Check your email and My Job Notifications for written communications from the Recruiter. * Email - sent to the Preferred email on the My Contact Information page * Notifications - view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions" Required Documents for this Application to be Complete Upload these on the Careers - My Job Applications page Transcripts DD214 (if you are claiming Veteran's Preference) Upload these on the Attachments step in your Job Application * Resume * Cover Letter Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents" How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. Learn more about claiming Veteran's Preference How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to *************, scanned and emailed to *************************, or can be mailed/delivered in person to: ATTN: Disability Hiring Preference Coordinator Office of Personnel Services Landon State Office Building 900 SW Jackson, Rm 401 Topeka, KS 66612 Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
    $17.8 hourly 8d ago
  • Call Center Specialist

    Lewis Automotive Group 3.4company rating

    Call center representative job in Garden City, KS

    Call Center Specialist Hertz - Garden City, KS Job Description A Call Center Specialist takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers' needs or issues and providing helpful solutions to their problems. Essential duties include the following. Answer Phones Make Reservations Extend Rentals Attend to Voicemails Maintain Car Lists Work in Reservation Program (KARZ) Work in Excel Other tasks will be assigned as the position evolves. Job Type: Full-time Experience High school diploma. Benefits: Health Insurance, Dental, Vision, 401k and more. We are an equal opportunity employer.
    $25k-30k yearly est. 17d ago
  • Inbound Call Center Specialist

    Scotthospital

    Call center representative job in Scott City, KS

    Mission of Department: Scott County Hospital Inbound Call Center Specialists serve as the vital communication hub for the hospital, ensuring seamless connectivity internally and externally. We are committed to answering and routing calls promptly and accurately, greeting customers with professionalism, and providing clear information and directions. Acting as trusted liaisons between physicians, office personnel, and other medical professionals, we strive to deliver exceptional service that supports patient care and fosters collaboration across all departments. Purpose of Position: To provide Mission of Department and perform essential functions listed below. Essential Functions: · Answers all incoming calls in a courteous and professional manner in accordance with policy and procedure. · Obtain appropriate information and direct calls to appropriate in-house number or department. · Make contact immediately under the guidelines of policy and procedure to relay messages to physicians, patients, managers, etc. · Respond appropriately to calls from patients, on-call staff, managers, physicians, (customers), etc. · Responsible and accountable for tasks necessary to properly identify in the patient processing system. · Page over intercom system according to policy and procedure. · Make timely and verbal contacts with each member of the OR call-back team. Respond to callbacks in accordance to policy and procedure. · Perform all functions of the hospital computer system required to identify a patient's location. · Use scripting policies as an effective communication tool with customers. Greet patients in accordance with the department's script policy and procedure. · Treat patients, visitors and coworkers with respect and dignity. Assure that a patient's rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights are maintained. · Maintain confidentiality of patient information to assure Patient Rights and the rights of others are protected in accordance to policy and procedure. Release information in accordance with established privacy guidelines. · Promote positive hospital image. Demonstrate fair, equitable, positive, and respectful behavior to coworkers and other agencies. · Perform any other task requested by the Supervisor or Management in a willing and positive manner. · Other duties assigned per departmental needs Requirements Additional Responsibilities: · Demonstrates basic computer literacy and ability to navigate relevant systems. · Performs job functions using proper body mechanics and adheres to OSHA guidelines. · Capable of light lifting, bending, reaching, and moving freely as required. · Maintains reliable attendance to support standard job practices. · Demonstrates excellent customer service skills with a professional and courteous demeanor. · Reads, comprehends, and communicates effectively. · Exhibits critical and analytical thinking with minimal supervision. · Processes information efficiently and prioritizes tasks to meet operational needs. Education, Qualifications, Experience: · High School graduate or equivalent · Computer experience required · Bilingual a plus · Prior telephone experience · Experience in working with the public Personal Characteristics: · Able to communicate with customers, associates, and other personnel in a friendly, professional manner. · Portray an appearance that is neat, clean and professional. · Be a positive member for our customers, visitors, and associates. Knowledge, Skills, and Abilities: · Telephone etiquette · Computer experience · Typing · Communication Skills · Ten Key Equipment: Telephone system, computer, copy machine, fax machine, and scanners Expectation of Service: This is a non-exempt 40 hour per week position. Regular and punctual attendance is required. Physical Requirements: This position requires continual sitting and typing at a computer terminal, some walking, bending, stooping, and lifting of up to 25 pounds. Must be able to read, write, hear and understand electronic verbally transcribed information. Scott County Hospital is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws.
    $25k-34k yearly est. 22d ago
  • Inbound Call Center Specialist

    Scott County Hospital 4.3company rating

    Call center representative job in Scott City, KS

    Job DescriptionDescription: Mission of Department: Scott County Hospital Inbound Call Center Specialists serve as the vital communication hub for the hospital, ensuring seamless connectivity internally and externally. We are committed to answering and routing calls promptly and accurately, greeting customers with professionalism, and providing clear information and directions. Acting as trusted liaisons between physicians, office personnel, and other medical professionals, we strive to deliver exceptional service that supports patient care and fosters collaboration across all departments. Purpose of Position: To provide Mission of Department and perform essential functions listed below. Essential Functions: · Answers all incoming calls in a courteous and professional manner in accordance with policy and procedure. · Obtain appropriate information and direct calls to appropriate in-house number or department. · Make contact immediately under the guidelines of policy and procedure to relay messages to physicians, patients, managers, etc. · Respond appropriately to calls from patients, on-call staff, managers, physicians, (customers), etc. · Responsible and accountable for tasks necessary to properly identify in the patient processing system. · Page over intercom system according to policy and procedure. · Make timely and verbal contacts with each member of the OR call-back team. Respond to callbacks in accordance to policy and procedure. · Perform all functions of the hospital computer system required to identify a patient's location. · Use scripting policies as an effective communication tool with customers. Greet patients in accordance with the department's script policy and procedure. · Treat patients, visitors and coworkers with respect and dignity. Assure that a patient's rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights are maintained. · Maintain confidentiality of patient information to assure Patient Rights and the rights of others are protected in accordance to policy and procedure. Release information in accordance with established privacy guidelines. · Promote positive hospital image. Demonstrate fair, equitable, positive, and respectful behavior to coworkers and other agencies. · Perform any other task requested by the Supervisor or Management in a willing and positive manner. · Other duties assigned per departmental needs Requirements: Additional Responsibilities: · Demonstrates basic computer literacy and ability to navigate relevant systems. · Performs job functions using proper body mechanics and adheres to OSHA guidelines. · Capable of light lifting, bending, reaching, and moving freely as required. · Maintains reliable attendance to support standard job practices. · Demonstrates excellent customer service skills with a professional and courteous demeanor. · Reads, comprehends, and communicates effectively. · Exhibits critical and analytical thinking with minimal supervision. · Processes information efficiently and prioritizes tasks to meet operational needs. Education, Qualifications, Experience: · High School graduate or equivalent · Computer experience required · Bilingual a plus · Prior telephone experience · Experience in working with the public Personal Characteristics: · Able to communicate with customers, associates, and other personnel in a friendly, professional manner. · Portray an appearance that is neat, clean and professional. · Be a positive member for our customers, visitors, and associates. Knowledge, Skills, and Abilities: · Telephone etiquette · Computer experience · Typing · Communication Skills · Ten Key Equipment: Telephone system, computer, copy machine, fax machine, and scanners Expectation of Service: This is a non-exempt 40 hour per week position. Regular and punctual attendance is required. Physical Requirements: This position requires continual sitting and typing at a computer terminal, some walking, bending, stooping, and lifting of up to 25 pounds. Must be able to read, write, hear and understand electronic verbally transcribed information. Scott County Hospital is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws.
    $25k-29k yearly est. 24d ago
  • Customer Service Rep(06325)- 3703 10th st

    Domino's Pizza 4.3company rating

    Call center representative job in Great Bend, KS

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members * Operate all equipment. * Stock ingredients from delivery area to storage, work area, walk-in cooler. * Prepare product. * Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills * Ability to comprehend and give correct written instructions. * Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills * Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). * Must be able to make correct monetary change. * Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. * Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO * Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. * In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. * Sudden changes in temperature in work area and while outside. * Fumes from food odors. * Exposure to cornmeal dust. * Cramped quarters including walk-in cooler. * Hot surfaces/tools from oven up to 500 degrees or higher. * Sharp edges and moving mechanical parts. SENSING * Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. * Depth perception. * Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting * Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. * Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. * Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying * Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. * Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. * Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing * To move trays which are placed on dollies. * A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. * Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending * Forward bending at the waist is necessary at the pizza assembly station. * Toe room is present, but workers are unable to flex their knees while standing at this station. * Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. * Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching * Reaching is performed continuously; up, down and forward. * Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. * Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. * Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks * Eye-hand coordination is essential. Use of hands is continuous during the day. * Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. * Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. * Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. * Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $21k-28k yearly est. 5d ago
  • Pizza Hut Customer Service

    Pizza Hut 4.1company rating

    Call center representative job in Great Bend, KS

    Customer Service Representative: We have the prefect job for you! Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. Benefits 50% off regular menu price up to $14.00 per day while on duty 25% off regular menu price when off duty A recognition program 401K after 1 year and must be age 18 Free GED program Health Insurance for all employees working over 30 hours per week after required waiting period Vacation for all employees working over 35 hours per week after 1 year of service Free Shirt, Hat and Apron What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. Must be at least 16 years old We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today! Requirements Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. Additional Information We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job, with an innovative company, look no further than Pizza Hut. Apply today!
    $21k-27k yearly est. 33d ago

Learn more about call center representative jobs

How much does a call center representative earn in Hays, KS?

The average call center representative in Hays, KS earns between $23,000 and $39,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Hays, KS

$30,000
Job type you want
Full Time
Part Time
Internship
Temporary