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  • Call Center Rep - In Office

    The Whittingham Agencies

    Call center representative job in Kokomo, IN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
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  • Customer Relations Representative - State Farm Agent Team Member

    Mindy Deno-State Farm Agent

    Call center representative job in Lafayette, IN

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $31k-41k yearly est. 10d ago
  • Call Center Representative

    Lap of Love 4.0company rating

    Call center representative job in Carmel, IN

    Job Description Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported. Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour
    $16 hourly 1d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Kory Arvin-State Farm Agent

    Call center representative job in Monticello, IN

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Signing bonus Are you ready to join a dynamic fun team that's been making waves in insurance since 2011? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Monticello, Indiana we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of four seasoned bilingual professionals, you'll have the chance to engage with clients all over the state, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration. Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! ***************** Kory Arvin - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
    $32k-42k yearly est. 23d ago
  • Customer Service Rep Non-Exempt

    International Paper Company 4.5company rating

    Call center representative job in Lebanon, IN

    Customer Service Representative Pay Rate: $60,000 - $65,000 Category/Shift: Salaried Full-Time Physical Location: Lebanon Box Facility 800 Edwards Drive Lebanon, IN 46052 The Job You Will Perform: Must comply and support all applicable GMPs, Site Security, and Food Packaging Defense requirements that are referenced in the facilities GFSI food packaging safety program. Other duties as assigned by any member of management. Review print cards for accuracy - above average math skills required. Customer Service/Sales Support - Coordinate with vendors, designers, print plate suppliers, packaging buyers, and plant personnel daily to manage new items through the system. Daily communication with customers to expedite orders, special requests, and coordinate with scheduling/production. Enter purchase orders using Kiwi system. Provide research and assistance for customers regarding invoicing issues. Direct involvement with customers and Quality Management Team regarding production issues Maintain spreadsheets to coordinate priority items with scheduling and shipping. Attend Daily Production calls. Order tooling for new and revised items to meet customer deadlines. Maintain customer inventory and coordinate with plant schedulers to meet customer warehousing needs. Work with sales staff and process requests for quotes Generate needed documents for new items and electronic files for review including print cards, item specifications, and logistics requirements. Create new item folders. Respond to customer inquiries and provide timely resolution. Communicate with appropriate departments to secure necessary information and prompt action as needed. Enter and modify sales orders in an accurate and timely manner. Interpret and share customer feedback within the organization to continue improving performance. Utilize existing software and systems in an efficient manner. Maintain an organized, presentable work area. Attend all afternoon Gemba Walks Participate in the Safety Engagement Process. Must reciprocate the double check process with fellow Customer Service Reps. Must participate in Saturday rotation at the plant. Vacation coverage for administrative assistant. These responsibilities and duties are not intended to be all-inclusive. Responsibilities may be added or deleted as necessary. The Qualifications, Skills and Knowledge You Will Bring: High school diploma or equivalent; college degree a plus Previous experience in a manufacturing environment preferred. Proficient in Microsoft Office Suite (Word, Excel, Outlook) Ability to communicate in a professional manner, gather and organize information, and complete projects on a timely basis. 2+ years of experience in a customer service role, preferably working directly with large commercial customers, sales teams & vendors. Packaging and/or corrugated manufacturing experience desired but not required. Ability to remain calm under pressure. The Benefits You Will Enjoy: International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets. The Career You Will Build: Continuous training, promotional opportunities within a global company The Impact You Will Make: We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you will see why our team members say they are Proud to be IP. The Culture You Will Experience: International Paper promotes employee well-being by providing safe, caring, and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged, and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture. The Company You Will Join: International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com International Paper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, disability, marital status, veteran status, genetic information or any other status protected by law. Equal Employment Opportunity Statement - Know Your Rights: Workplace Discrimination is Illegal Request an accommodation - ***************
    $60k-65k yearly Auto-Apply 8d ago
  • Call Center Representative (Part-time)

    Security Federal Savings Bank 3.7company rating

    Call center representative job in Kokomo, IN

    Part-time Description Answers call center calls and Banno Chats providing account balances, account history, resets passwords for ebanking, bill pay inquiries, statements, debit card issues and ordering, fills out fraud and merchant disputes, adds travel notes, raises card limits, answer questions regarding deceased customer processes, and handles basic loan questions. Complete other job functions including providing excellent customer service while making sure policies and procedures are followed. Requirements High school diploma or equivalent 2 years of banking experience preferred not required. Good understanding of financial products and services Exceptional customer service and professional skills Good organizational and interpersonal communication skills Good conflict management, time-management, and stress management skills Ability to multi-task, work independently, delegate and make decisions. Good knowledge of SilverLake, Fedline, Verafin, CPI/Card@Once, Vertex Teller Systems, Aurora, Synergy and Cognos report functions. Basic computer and keyboard skills including but limited to using Microsoft Word, Excel, and PowerPoint Team player Specific Job Functions: Strategic Objectives Reviews, executes, and practices objectives within SFSB's Strategic Plan Realize and support strategies goals. Compliance Responsible for knowing and complying with all Bank policies and procedures that apply to the Deposit Operations Department Responsible for knowing and complying with all Federal Regulations that apply to the Deposit Operations Department, including, but not limited to: Bank Secrecy Act (BSA), Customer Identification Program (CIP), Funds Availability (Reg CC) and Currency Transaction Reporting (CTR) Customer Relationships Answers telephone calls/Banno Chats regarding customer account information, inquiries, problems, concerns, general questions such as. Address, email, phone number and other CIF maintenance Stop payments, written statement of unauthorized debit, transfers, and AFT issues. Account balances, transaction history reviews, statement inquiries Adding alerts or special messages Interactive Voice Response pin resets General new account and loan questions Product and Services questions Wires Also responsible for transfers via phone, processes check orders, etc. Aids individual or corporate customers in selecting deposit accounts and cross-selling bank products. Completes input and verification of incoming and outgoing wires in compliance with the bank's policies and procedures, and mails incoming wire notices to customers. Ensures all required documentation is included with each processed wire and indexed into Aurora in the appropriate File Cabinet. Aids individual or corporate customers for the mobile app, ebanking, bill pay inquiries, statements, pin resets, etc. Aids with debit card issues and ordering new cards, add travel notes, changing card statues, compromised card questions, and raises card limits. 2 Answer questions regarding deceased customer processes. Communication Completes monthly check-ins with manager. Participates in weekly Branch huddles and weekly Cultivate Performance Growth Meetings. Communicates with team regularly. Additional Responsibilities Participates on SFSB's assigned committees. Coordinates PTO days with Branch staff to ensure Branch is accurately staffed. Performs other duties as directed by supervisor.
    $24k-28k yearly est. 60d+ ago
  • Customer Relations Representative - State Farm Agent Team Member

    Chad Budreau-State Farm Agent

    Call center representative job in Crawfordsville, IN

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Chad Budreau - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $31k-41k yearly est. 19d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Kolton Blickenstaff-State Farm Agent

    Call center representative job in Westfield, IN

    Job DescriptionBenefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Kolton Blickenstaff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $31k-41k yearly est. 9d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Drew Federau-State Farm Agent

    Call center representative job in Westfield, IN

    Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: With 12 years in business and a team of 9 full-time professionals, our agency is built on excellence, teamwork, and community connection. We provide monthly and quarterly team challenges with bonus opportunities, group medical coverage, and retirement contributions to support your success both at work and in life. Our agency has been honored with multiple State Farm awards, including Ambassador Travel, SVP Club, and Honor Clubrecognition that reflects our commitment to delivering exceptional service and coverage to every customer. Outside the office, Drew is an avid golfer who enjoys traveling, and our team shares that same spirit of energy and engagement. Were also proud to give back to the community through volunteer efforts and local involvement. If youre looking to join a supportive, award-winning team that values both hard work and community connection, wed love to hear from you! ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Drew Federau - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $31k-41k yearly est. 4d ago
  • Customer Relations Representative - State Farm Agent Team Member

    David Wiese-State Farm Agent

    Call center representative job in Attica, IN

    Job DescriptionBenefits: License Reimbursement Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with David Wiese - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $31k-41k yearly est. 21d ago
  • Customer Service Representative I // Whites town IN 46075

    Mindlance 4.6company rating

    Call center representative job in Whitestown, IN

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Business Customer Service Representative I Location 4750 East 450 South, Whites town IN 46075, USA Division Healthcare Contract 3 Months Work Schedule M-F 8:30AM - 5:00PM EST Qualifications Essential Functions · Performs outbound calls to members and doctors' offices to notify outcome of prior authorization, case details, and coverage dates · Documents a call logs in the computer system (using multiple systems), and monitors outbound reporting to ensure timeliness of call completion · Monitors requests via e-mail for outbound call notifications · Requires proficiency in typing, communication, and customer service · Additional duties as assigned If you are available and interested then please reply me with your “Chronological Resume” and call me on **************. Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W: ************ *************************
    $29k-36k yearly est. Easy Apply 60d+ ago
  • Customer Relations Representative

    HCC Life Insurance

    Call center representative job in Carmel, IN

    At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we believe in more than just business-we believe in empowering our people. As a global leader in specialty travel medical and trip protection insurance, we are passionate about preparing travelers for the unpredictable while fostering a work environment where bold ideas and transformative solutions are valued at every level. Our mission, "To Be a Good Company," reflects our commitment to people and community, recognizing the importance of giving back and driving positive change. We are proud to be named as a Top Workplace Winner for the past three years by IndyStar! Our newly renovated office, located in Carmel, IN, is only steps away from the Carmel City Center for shopping, dining, and entertainment. This is a hybrid position (3 days in office) with a 9:00AM - 5:30PM daily work shift. We offer a competitive salary and benefits package including: $20/Hour Starting Pay Free snacks and beverages No Weekends Full benefits (Medical, Dental, Vision, 401k) Casual dress environment Company-paid holidays plus 20 PTO days The Adventure Ahead: As the Customer Relations Representative, you will act as the first point of contact for all customer inquiries by effectively interpreting and discussing benefits, reviewing claims, and resolving service and product concerns or questions while providing extraordinary service to travel and medical insurance customers in various countries. Resolves incoming call and email inquiries for provider referrals, claim filing, claims status information, verification of benefits/eligibility, and pre-notification Fulfill requests for claim forms and applications for clients Resolve product or service problems by identifying areas of concern and expediting correction or adjustment and following up to ensure resolution when needed Skills and Experience Needed: High School degree/GED Two years of Customer Service Experience Strong verbal and written communication skills Dependable WorldTrips is an equal opportunity employer. Join a team where your success is our priority. #LI-CM2 #Hybrid
    $20 hourly Auto-Apply 8d ago
  • Customer Service Rep(02511) - 1221 S. Creasy Lane, Suite O

    Domino's Franchise

    Call center representative job in Lafayette, IN

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 18 years of age or older. General job duties for all store team members • Operate all equipment. • Stock ingredients from delivery area to storage, work area, walk-in cooler. • Prepare product. • Receive and process telephone orders. • Clean equipment and facility approximately daily. • Make and label boxes Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). • Must be able to make correct monetary change. • Verbal, writing, and telephone skills to take and process orders. • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. • Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. • In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. • Sudden changes in temperature in work area and while outside. • Fumes from food odors. • Exposure to cornmeal dust. • Cramped quarters including walk-in cooler. • Hot surfaces/tools from oven up to 500 degrees or higher. • Sharp edges and moving mechanical parts. SENSING • Talking and hearing on telephone. • Near and mid-range vision for most in-store tasks. • Depth perception. • Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: Standing: Most tasks are performed from a standing position. Walking: For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting • Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. • Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying • Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. • Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. • Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing • To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push. • Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls and perform maintenance. Stooping/Bending • Forward bending at the waist is necessary at the pizza assembly station. • Toe room is present, but workers are unable to flex their knees while standing at this station. • Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. • Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Crouching or squatting may be performed occasionally to stock shelves and to clean low areas. Reaching • Reaching is performed continuously; up, down and forward. • Workers reach above 72occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. • Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. • Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks • Eye-hand coordination is essential. Use of hands is continuous during the day. • Frequently activities require use of one or both hands. • Shaping pizza dough requires frequent and forceful use of forearms and wrists. • Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. • Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. • Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Additional Information Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $27k-35k yearly est. 60d+ ago
  • Virtual Customer Service Representative

    Meron Financial Agency

    Call center representative job in Lafayette, IN

    Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
    $27k-35k yearly est. Auto-Apply 5d ago
  • Customer Service Specialist, I

    Carrington Mortgage 4.5company rating

    Call center representative job in Westfield, IN

    Come join our amazing team and work a hybrid schedule! The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Customer Service Specialist I level is the entry level role in the job family and generally handles the least complex inbound calls; escalates more complex call as appropriate. The pay for this position is $20.00/hr plus monthly incentive. An additional $1.50/hr can be added for the Spanish bilingual skill set. What you'll do: Answer least complex incoming calls, via an Automated Call Distribution system (ACD), from borrowers and third parties with inquiries about existing mortgage loans. Deliver accurate and timely information to callers in a courteous and professional manner, striving for first-call resolution whenever feasible and in compliance with all applicable regulations. Refer more complex or complicated calls to qualified team member. Perform necessary steps to provide call resolution which may include setup and routing of process tasks, email or phone contact with supporting departments. Track, follow-up and complete customer call backs to ensure inquiry resolution. Collect payments whenever necessary and appropriate. Document call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system. Knowledge of Fair Debt Collection Practices Act preferred. Knowledge of relevant and industry-specific computer software packages preferred. Basic negotiation skills. Ability to understand problems and to collaborate and explore alternative solutions. Ability to make decisions that have moderate impact on the immediate work unit. Ability to organize thoughts and ideas into understandable terminology. Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy. Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. What you'll need: High school diploma or equivalent work experience. Customer service/call center experience preferred, but not required. Banking, Mortgage/Loan Servicing industry experience preferred, but not required. Bi-Lingual (Spanish) skillset preferred. Hours Monday-Friday Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
    $20 hourly Auto-Apply 48d ago
  • Customer Support Representative (M-F, 11A-8P EST)

    Openlane

    Call center representative job in Carmel, IN

    Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement *This position operates under the hours of Monday-Friday, 11AM-8PM EST We're Looking For: A Customer Support Representative (CSR) who will be responsible for providing superior technical support and troubleshooting for OPENLANE customers. This position will use a range of technical expertise including customer service skills, tools, and resources available to deliver effective solutions to technical issues. You Are: Customer Obsessed. You're someone who consistently puts the needs and satisfaction of customers at the forefront, striving to deliver exceptional experiences and build lasting relationships Organized. You possess a high level of efficiency and effectiveness in managing tasks, information, and resources. Tech-Savvy. You have a deep understanding and adeptness with technology, effortlessly navigating digital tools and innovations to solve problems. You Will: Identify, research, and resolve technical and end-user application failures and deficiencies. Ensure proper follow-through on all directives, bulletins, and schedules from management. Work to proactively identify areas where product improvements can be made to provide enhanced ease of use and functionality. Educate and coach customers on best practices for using OPENLANE products and services. Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Thoroughly document all research and customer interactions in Salesforce (CRM) to ensure product and service reliability. Assure customer acceptance of and quality of resolution. Identify and escalate issues that require advanced product knowledge or technical expertise. Serve as a Subject Matter Expert for the design and development of training materials. Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts. Continuously engage in self-directed learning opportunities to increase functional product knowledge Document known errors, workarounds, procedures, and product-specific information. Who You Will Work With: Reporting to the Customer Service Manager, this role will support internal and external customers as they interact with the OPENLANE platform and offerings. Must Have's: Bachelor's degree or equivalent work experience 2 + years customer service / contact center experience General automotive knowledge Experience troubleshooting hardware, software, and network related issues. Ability to communicate clearly and concisely, both orally and in writing. Demonstrated ability to quickly learn new technologies and a drive to solve problems efficiently and with creativity Strong analytical, technical and problem-solving skills Nice to Have's: Experience with Salesforce, Five9, Slack, & Google Suite Web Crawling/Search experience Ability to retain knowledge of State/Local/Federal/ Contract Requirements for Role Able to successfully manage tasks and inquiries for VIP clientele Customer Service including Phone Etiquette, Empathy and Active Listening Eagerness to learn, take direction and feedback, multi-task, time manage, and problem-solve Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Hourly: $17.00 - $19.00
    $17-19 hourly Auto-Apply 60d+ ago
  • Customer Care Specialist I (NextGear Capital)

    Cox Enterprises 4.4company rating

    Call center representative job in Carmel, IN

    Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Variable Compensation Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description NextGear Capital, a Cox Automotive brand, is currently looking for a Customer Care Specialist to join our Client Experience Team! Working in Customer Care you will handle inbound calls, chats, and SMS messages regarding accounts and service inquiries from our client base. You will work closely with all internal departments to identify and resolve client concerns. Ideal candidates should be dynamic and ambitious individuals excited to work with our clients. This is a Hybrid Call Center position working remotely 3 days per week/ 2 days in office. Hours of operation are Monday -Friday 9:00 am - 8:00 pm EST. Must be able to work any shift within these hours. PRIMARY DUTIES/KEY RESPONSIBILITIES: * Receive inbound calls, chats, and SMS messages from Automotive Dealers, Automotive Auctions, and internal clients. * Answer routine questions, follow guidelines, and use judgment based on experience. * Staying organized on case management, chats, SMS messages, and service tickets while responding promptly. * Engage customers and determine how to assist them regarding their Nextgear Capital line of credit. * Being willing to learn and implement an understanding of automotive titles and consumer loan structure on vehicle loans. * Build positive customer relationships by asking questions, actively listening, and offering solutions in a considerate and professional manner. * Provide accurate documentation of client inquiries and report case status and resolution. * Make outbound calls to dealers and or automotive auctions as needed to help facilitate business needs. * Refer more complex issues to more senior specialists or management. * Use company proprietary software for research, case management, data entry, and account follow-up activity. * Build working relationships with other customer care representatives and other internal departments. * Follow instructions and maintain workflow standards with integrity. * Attain production, quality goals, and metric standards such as quality phone interactions and schedule adherence. * Adhere to all general company policies and procedures regarding attendance and conduct. * Perform other duties as necessary and can work a flexible schedule as needed, including occasional mandatory overtime between hours ranging from 9 am to 8 pm Eastern time, 8-hour shift. Qualifications Minimum- * High School Diploma/GED * Generally, less than 2 years of experience * Exhibit's ability to work in a fast-paced and evolving team environment, capable of prioritizing tasks and duties * Strong verbal and written communication skills with a proven ability to interact clearly with a vast customer base on socioeconomic levels. * Demonstrates problem-solving and analytical skills with the ability to walk others through complicated processes. * You must have high-speed internet available in your home and be able to be wired and not on WiFi. * Knowledge of how to operate a Windows PC, Home Networking Router/Modem basics * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes in order to meet business requirements. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $16.6-24.9 hourly Auto-Apply 30d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Dave Long-State Farm Agent

    Call center representative job in Rensselaer, IN

    Job DescriptionBenefits: Simple IRA License Reimbursement Health Stipend Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Dave Long - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $32k-42k yearly est. 5d ago
  • Customer Service Representative

    Lawn Doctor 4.3company rating

    Call center representative job in Carmel, IN

    Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and makes outbound calls to customers to follow-up on estimates and ensure customer satisfaction. We are looking for a motivated, self-starter who is goal-oriented and hard-working. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience in the lawn care industry is highly desirable but not required. The following is a representative list of duties and responsibilities associated with this position: Takes inbound call from customers and potential customers Makes outbound calls to follow up on estimates and ensure customer satisfaction Sells services over the phone Maintains customer data records Processes paperwork from sales and service team members If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you! We offer competitive salary and commissions. Our Franchisees Need People Like You Here at Lawn Doctor, we have a very simple approach to our work-be safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible. * All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Trustpilot 3.9company rating

    Call center representative job in Danville, IL

    We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed. This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you! In the Role Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions. Receive and process payments in customer accounts. Market to current, former, and potential customers to drive loan production. Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately. Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc. Process loan applications and collect payments due. Perform all other duties as assigned. Required High School Diploma or GED Must have a valid driver's license and reliable vehicle Preferred Cash Handling, Sales, or Customer Service experience Location: On-Site The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday. Who We Are Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers! Other team member benefits include: Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance Up to 3% 401(k) Match Paid Time Off (16 days per year after one full year, cash back for unused time) Paid Holidays Annual Raises and Performance Bonuses Monthly Incentive and Employee Referral Bonuses Participation in Charitable Campaigns Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy. At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us! Discover more about our company and culture! Read what our customers are saying about us!
    $29k-37k yearly est. Auto-Apply 36d ago

Learn more about call center representative jobs

How much does a call center representative earn in Lafayette, IN?

The average call center representative in Lafayette, IN earns between $23,000 and $38,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Lafayette, IN

$30,000
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