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Call center representative jobs in North Myrtle Beach, SC

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  • Clinical Call Center Representative (CCMA)

    LRMC

    Call center representative job in Little River, SC

    The Clinical Call Center Representative provides patient services for patients who initiate a call related to their health care needs. This includes receiving calls, reviewing charts, prioritizing call backs, and routing calls and or telephone encounters to appropriate clinical staff for response. WHY LRMC: Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support services for every family. Our mission is to Change Lives and Serve Our Communities. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Assist patients calling in a pleasant and professional manner. * Telephone duties will include assisting patients with scheduling appointments, medication refills, referrals and communicating necessary information to clinical staff and providers. * Strives to retrieve messages and return calls to patients in a timely manner. * Review charts of patients requiring assistance or requesting a call back. * Documents call criteria in EMR within a timely manner. * Maintains a neat/well organized work area. * Attends all training courses as required. * Always maintain patient confidentiality. * Maintains Center confidentiality and Code of Compliance per policy. * Follows established policy and procedures. * Performs other duties, as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must remain courteous and considerate to patients and associates, possess tact and diplomacy, maintain professional appearance, possess good organization skills, be detailed oriented, be resourceful, be able to handle multiple tasks, be a self-starter and be able to work in a team-oriented environment. EDUCATION and/or EXPERIENCE: * High School diploma or GED. * Certified Clinical Medical Assistant minimum * Worked in medical office clinical setting minimum 2 years. * Bilingual English/Spanish is a plus, but not required. LRMC offers benefits such as: * Medical, Vision & Dental insurance. Health Benefits start on the 1st of the month following the start date. * Employer matched 403B Retirement Plan. * Paid Vacation time, Sick time, & Holiday's. As well as paid qualifying Administrative Leave. * Employer Paid Health Benefits: Life / AD&D Policies, Short/Long Term Disability, and an Employee Assistant Plan.
    $23k-31k yearly est. 35d ago
  • Call Center Reservations Agent

    Sea Mist Oceanfront Resort

    Call center representative job in Myrtle Beach, SC

    Job Purpose: Under the guidance of the Call Center Manager, the Reservations Agent is responsible for answering all telephone inquiries with regard to the room and information about the hotel. The agent is to answer all inquiries in a professional, courteous and efficient manner and attempt to secure a guaranteed reservation whenever possible. Duties & Functions: Answer all phone calls promptly and in a courteous manner. Be knowledgeable of current rates, marketing specials, resort operations and other information necessary to answer guest inquiries. Know the layout of the hotels including all room types, suites and meeting rooms. Have a complete working knowledge of the reservation functions in the Call Center. Be aware at all times of the selling status of the hotels. Have a complete knowledge of our special rates and packages and know which benefits are included in each. Secure all required information from the guest when making a reservation. Understand and follow the reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest. Follow up on any guest requests to ensure satisfaction in a friendly and professional manner. Process all advance deposits on future reservations and post each deposit to guest's reservation. Balance and run necessary reports daily. Be aware of and adhere to the rules and regulations of the Call Center. Create and maintain positive relationships with all departments within the hotel and know how they relate to the Call Center. Assist with inputting weekend third party reservations such as internet and wholesale. Any other reasonable duties as assigned by the supervisor or manager ADDITIONAL RESPONSIBILITIES Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams. Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information. Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. High School Diploma or equivalent required. Minimum one year experience in front desk operations, or other related guest facing role, and/or one year experience in direct sales, service or retail trade; OR, an equivalent combination of education and experience. Enter and locate work related information using computers and/or point of sale systems Ability to spend extended lengths of time viewing a computer screen Possess a gracious, friendly, and fun demeanor Ability to multitask Maintain positive and productive working relationships with other employees and departments Ability to work independently and to partner with others to promote an environment of teamwork Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations. Must have excellent communication skills and be able to read, write, speak and understand English. Sea Mist Oceanfront Resort is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $23k-33k yearly est. 60d+ ago
  • Customer Service Representative - Store #95

    Parker's Kitchen 4.2company rating

    Call center representative job in Georgetown, SC

    As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally. Speak honestly and act with integrity, upholding company values at all times. Cash Handling & Transactions: Handle cash transactions, fuel transactions, and other retail shift duties as assigned. Responsible for alcohol, tobacco, lottery sales, and other age-regulated products. Operational Duties: Ensure compliance with company policies, procedures, and safety regulations across all store activities. Attention to detail while multitasking. Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock. Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment. Assist the store leader with additional tasks as needed. REQUIREMENTS: Must be 18 years of age or older to work in store operations. Must be 16 years of age to work in kitchen operations Must have reliable transportation. Flexible availability is required, including nights, weekends, and holidays. PHYSICAL REQUIRMENTS: Ability to stand for extended periods, ranging from 8 to 10 hours. Ability to push or pull up to 50 pounds. Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.
    $26k-32k yearly est. 60d+ ago
  • Customer Service Representative

    Davis Insurance Associates

    Call center representative job in Myrtle Beach, SC

    The Customer Service Representative at Davis Insurance Associates is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Ample Paid Time Off Matching Retirement Account Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications Experience is great, but are open to train new employees at an entry level. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. Compensation: $36,000.00 - $45,000.00 per year YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with a Big I South Carolina member agency is a great career choice! Big I South Carolina is the states oldest and largest trade association of property and casualty insurance agents. Our members are small business owners who represent more than one insurance company and sell all types of insurance. As a result, they can offer clients a wider, trusted choice of auto, home, business, life and health insurance products. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
    $36k-45k yearly Auto-Apply 60d+ ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Call center representative job in Myrtle Beach, SC

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $24k-32k yearly est. 4d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Call center representative job in Myrtle Beach, SC

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $24k-32k yearly est. 4d ago
  • Customer Service Representative

    Carolina Home Services Group Inc.

    Call center representative job in Myrtle Beach, SC

    Join Our Team at One Hour Heating & Air Conditioning in Myrtle Beach, SC! Are you an experienced Customer Service Representative looking for a new opportunity? One Hour Heating & Air Conditioning is seeking friendly and skilled CSRs to join our team. If you're great on the phone and thrive in a supportive environment, we want to hear from you! Why One Hour Heating & Air Conditioning? • Stability & Security: Enjoy full-time employment with a guaranteed 40 hours per week and weekly pay. • Generous Time Off: Get 3 weeks of paid vacation that you can roll over, use as time off, or cash out - it's your choice! • Health Benefits: Comprehensive medical and dental coverage to keep you and your family healthy and happy. • Financial Growth: 401k matching to secure your future. • Supportive Team: Work with a friendly and professional support staff who have your back. • Continuous Training: We offer extensive training and support to help you excel in your role. At One Hour, no one ever has to go it alone. What You Bring to the Table: • Experience: Proven experience as a Customer Service Representative. • Communication Skills: Excellent phone skills and the ability to communicate clearly and effectively. • Friendly Attitude: A positive and friendly attitude that puts customers at ease. • Team Spirit: Ability to collaborate and contribute to a positive, friendly work environment. Ready to Make a Change? Imagine working for a company that recognizes your skills, rewards your hard work, and supports your growth. Don't let fear hold you back from the career you deserve. At One Hour Heating & Air Conditioning, we're more than just a workplace - we're a family. And with our continuous training and support, you'll never have to go it alone. Apply Now! Go to Onehourmagic.com or call us at ************ for more information. Take control of your career and join a team that appreciates you! One Hour Heating & Air Conditioning Myrtle Beach, SC
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service - Winner's Circle

    Daveandbusters

    Call center representative job in Myrtle Beach, SC

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 7.25 - 12 We are an equal opportunity employer and participate in E-Verify in states where required.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Quipt Home Medical

    Call center representative job in Myrtle Beach, SC

    Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let's start with what's important to you. The Benefits..... * Medical Insurance- multiple plans to choose from * Dental & Vision Insurance * Short Term Disability & Long Term Disability Options * Life Insurance * Generous PTO plan * Paid Holidays * 401K * 401K match * Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: * All products we carry * Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs * Basic Brightree Functions * Proper Intake Procedures * Insurance Verification and Eligibility * CMN Requirements and Prior Authorizations * Documentation Requirements of the Equipment * Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) * Difference Between Verbal, Written and WOPD orders * Complaint Resolution Procedures * Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. * Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. * Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. * Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. * Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. * Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. * Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. * Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. * Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. * Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. * Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. * Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. * All patient files and information are maintained and current at all times. * Participates in company training programs * Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. * Timely filing of all necessary paperwork into patient charts. * Assist in working various computer reports for quality assurance. * Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. * Strict adherence to all company policies and procedures. * Performs schedules hours, staggered shifts in accordance to the needs of the company. * Perform all above duties in other company locations when required. * May perform other duties not specifically listed in this position description as assigned by supervisor. * Continually strive to develop your knowledge and skills in all areas of your job. Requirements Position Qualifications * High School Diploma or equivalent * Previous experience in a Clerical or Customer Service environment * Knowledge of Microsoft Office (Word, Excel) etc. * Proficient general office skills (typing, computer, fax, filing, multiple phone line) * Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
    $24k-32k yearly est. 57d ago
  • Customer Service Representative - State Farm Agent Team Member

    Yvonne Salsbury-State Farm Agent

    Call center representative job in Myrtle Beach, SC

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $24k-32k yearly est. 31d ago
  • Customer Service Representative (Overnight) - Store #114

    Parker's Convenience Stores

    Call center representative job in Conway, SC

    As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: * Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally. * Speak honestly and act with integrity, upholding company values at all times. Cash Handling & Transactions: * Handle cash transactions, fuel transactions, and other retail shift duties as assigned. * Responsible for alcohol, tobacco, lottery sales, and other age-regulated products. Operational Duties: * Ensure compliance with company policies, procedures, and safety regulations across all store activities. * Attention to detail while multitasking. * Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock. * Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment. * Assist the store leader with additional tasks as needed. REQUIREMENTS: * Must be 18 years of age or older to work in store operations. * Must be 16 years of age to work in kitchen operations * Must have reliable transportation. * Flexible availability is required, including nights, weekends, and holidays. PHYSICAL REQUIRMENTS: * Ability to stand for extended periods, ranging from 8 to 10 hours. * Ability to push or pull up to 50 pounds. * Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds * Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.
    $24k-32k yearly est. 60d+ ago
  • Customer Service Rep

    RXO Inc.

    Call center representative job in Leland, NC

    Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience What your day-to-day will look like: * Assist customers and business partners via telephone and email * Handle customer complaints in a calm, professional manner * Diagnose, assess, and resolve problems or issues * Monitor progress of delivery routes * Scan haul-away pods and verify stamps * Process changes or cancellations to delivery orders At a minimum, you'll need: * Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. It'd be great if you also have: * High school diploma or equivalent * 1-year related experience preferably within a call center environment * Strong customer service skills and the ability to satisfactorily resolve issues * Solid ability to multitask with exceptional organizational skills * Ability to thrive under pressure while delivering solutions that exceed customer expectations Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits * Comprehensive medical, dental, and vision plans * 401(k) retirement plan with up to 5% company match * Pre-tax accounts to help streamline eligible expenses * Company-paid disability and life insurance * Employee Assistance Program (EAP) * Career and Leadership Development Programs * Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
    $26k-34k yearly est. 7d ago
  • Customer Service Representative

    Island Appliance Repair

    Call center representative job in Leland, NC

    Job DescriptionAs a Customer Service Representative, you are a key member of the team and represent our company on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum one year admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits: Benefits offered after wait period We are actively interviewing for this position - Apply today and our hiring manager will follow up!
    $26k-34k yearly est. 5d ago
  • Customer Service Representative

    Bob's Supply/Atherton Appliance & Kitchens

    Call center representative job in Navassa, NC

    Replies within 24 hours As a Customer Service Representative, you are a key member of the team and represent our company on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.Specific Responsibilities: Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum one year admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits: Benefits offered after wait period We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $13.00 - $15.00 per hour As an appliance repair technician, you'll work with anything from dishwashers to microwaves to dryers. In other words, you'll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work. You'll deal with more than just appliances, though, as a repair technician, you'll have to deal with people, too. Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems. Are you prepared to start your journey toward becoming an appliance technician? If so, look through our open positions using the filters above! This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
    $13-15 hourly Auto-Apply 5d ago
  • Customer Service Rep(08919) - 5051 Main Street, Unit 2

    Domino's Franchise

    Call center representative job in Shallotte, NC

    Job DescriptionExtra cash? New skills? More opportunity? Find what you're after at Domino's, where you'll have fun while making great food and providing exceptional customer service. We have smart hustle. And enthusiasm to spare. Not to mention a healthy appetite for competition. We're passionate about doing our very best. As a Domino's Customer Service Representative, you will contribute to Heightened Time Awareness. What is HTA? Every phone is answered in two rings or less, and everyone answers phones. Every order is in the oven in less than three minutes, and you will be taught how to contribute to that effort. Every delivery order is out the door in less than fifteen minutes. It takes an entire team working together to meet these aggressive standards. Through a mix of online courses and hands-on training, you'll learn everything you need to know about our products and equipment, especially our point-of-sale order system, Domino's Pulse. These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible. There's also a dedicated training program for those interested in becoming managers. Requirements: You will be pre-screened prior to employment by the following methods: HireRight Background Check; National Crime and Sex Offender Background Check, Basic Urinalysis Drug Testing. You must possess a positive, friendly attitude and exceptional customer service skills, as you will be the first contact with our phone in and carryout customers and will need to communicate with them in a friendly and professional manner. You will be expected to demonstrate and model Domino's Perfect Image standards at all times. Domino's will provide uniform shirts and hats; you are required to wear black pants, shorts, skirts or capris (does not include denim, corduroy, “stretch,” “yoga,” or sweatpants material). Do you have what we're looking for? Apply to join our team today! Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-34k yearly est. 12d ago
  • Retail Customer Service Representative

    Nc145

    Call center representative job in Leland, NC

    Benefits: Company parties Flexible schedule Training & development Retail Customer Service Representative - Benefit and Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. The Ideal Retail Customer Service Representative Candidate Will Have: Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer requirements into final products or services Assist in handling customer complaints and problems in a professional manner Multitasking - must have the ability to simultaneously process multiple tasks Effective verbal and written communication skills Strong attention to detail Outstanding time management and organizational skills A high school diploma or equivalent required Valid driver's license required Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software Ability to work flexible hours Some supervisory skills preferred Retail Customer Service Representative - Daily Tasks: Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner Assists customers with their product and service need in person, through email, and by phone Processes customer sales through the point-of-sale system Opens and closes the center, cash register, and other center systems Assists management in maintaining, ordering, and stocking inventory Maintains the center consistent with established standards Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff Sorts and deposits mail in private mailboxes Captures, complete tasks, and organizes Virtual Mail Retail Customer Service Representative - Role Requirements: Must be able to stand behind a sales counter for extended periods of time Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, by phone, and in-person Must perform all duties in a safe and efficient manner Company OverviewSince 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.PostNet has nearly 700 locations across North America, Central America, South America, and Africa. At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. Apply today! Compensation: $13.50 per hour At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
    $13.5 hourly Auto-Apply 60d+ ago
  • Rep, Customer Service II

    Masterbrand Cabinets 4.6company rating

    Call center representative job in Myrtle Beach, SC

    For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit ******************* to learn more and join us in building great experiences together! Job Description The Rep, Customer Service II reports to the Supervisor, Sales Operations Builder. The Rep, Customer Service II is an individual contributor role responsible for addressing customer needs by ensuring that tasks and order requirements are accurately detailed and completed on time. The Rep, Customer Service II will collaborate directly with the Builder, the MasterBrand field team and Subcontractors to resolve any customer issues that may occur. This position in an onsite role at the location of Myrtle Beach, South Carolina. YOUR ROLE: * Answers calls and responds to all customer communication within two business hours of receipt. * Creates service work orders in Salesforce for warranty appointments via ph * one, email, or web-based communications from customers/homeowners and schedules accordingly. Checks the warranty calendar for availability and makes entries accordingly. * Tracks construction schedules through verbal, electronic, or hard copy communications with the superintendent. Collects schedules as required by the Builder on a regular basis to stay updated with changes and ensures alignment in Salesforce. * Communicates scheduled completion dates with Customers for scheduled service appointments. * Addresses and resolves incomplete services, warranty issues, quality inspections, and installer debriefs. Completes service work orders in Salesforce. * Acts upon all internal Salesforce communication requiring additional service trips and processes accordingly. * Ensures that parts are confirmed and appropriately staged for technicians. * Diagnoses and prescribes solutions to resolve customer concerns. * Works with the Field Service, Sales, Builder, and Sub-Contractors to ensure alignment and expectations are met. * Enters customer orders and quotes using our designated systems. * Develops in-depth knowledge of all MasterBrand strategic business units. Leverages ideas from other reviews and co-workers to provide value-added recommendations and best practices to others. * Consistently demonstrates the MasterBrand Way, positioning the company for growth and helping identify opportunities to reduce waste, complexity, and improve our work environment. * Demonstrates teamwork by responsively collaborating with management and staff, sharing information and ideas, proactively seeking, and accepting constructive feedback, and accepting additional assignments when appropriate. * Identifies self-development needs and seeks opportunities to work on areas that will further develop skills. * Participates in company efforts related to ethics and compliance activities. CHARACTERISTICS AND ATTRIBUTES: Make the team better * Celebrate success; give feedback to improve * Get actively involved and share your perspective Be bold * Make big commitments to deliver big results * Fail fast Champion improvement * Trust the tools to drive results * Don't wait for someone else to find a better way Qualifications * Strong service mentality - dedicated to satisfying the customer. * Ability to meet deadlines and multi-task in a fast-paced environment. * Proficient in accurately inputting and documenting orders, with a strong emphasis on attention to detail. * Solid organizational skills with the ability to manage multiple tasks at once. * Ability to write reports, business correspondence, and procedural information. * Ability to effectively present information and respond to inquiries from associates, customers, and the general public. * Ability to calculate figures and amounts, such as prices, service timeframes, discounts, interest, commissions, proportions, and percentages. * Ability to solve practical problems and deal with variables in situations where standardized methods and procedures may exist, but customer requirements and work situations may vary. * Ability to retain product knowledge and provide Product Specifications. * Ability to manage stressful situations while remaining calm. * Effective communication (written and verbal); clearly, concisely and with context communicate objectives and expectations with customers, team members, and management. * Ability to read, analyze, and interpret general business information, documents, and regulations in the English language. * Strong skills in Microsoft Office, including Word, Outlook, and Excel. Previous AS400 and Salesforce experience is preferred. * Ability to travel 5% annually (domestically). EDUCATION & EXPERIENCE: * High school diploma or GED equivalent minimally required. * Associate's degree is preferred. * Prior Customer Service experience is required with preference for those who have worked in the cabinet industry. * Previous account management experience is preferred. Additional Information Equal Employment Opportunity MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC's policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Reasonable Accommodations MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at ************************.
    $30k-34k yearly est. 60d+ ago
  • Transportation Customer Service Representative

    Bald Head Island Transportation 4.2company rating

    Call center representative job in Southport, NC

    Transportation Customer Service Representative - Regular Full-Time GENERAL STATEMENT OF JOB Under general supervision performs shift work at the Reservations and Customer Service Center and at the Ticket Office(s). Effectively interacts with customers either in person, via telephone, or on-line, providing timely and accurate information regarding transportation services, baggage handling, customer service, and general information pertaining to Bald Head Island. Sells ferry tickets and makes transportation reservations. Collects and accounts for ferry ticket revenue during the shift. Maintains accurate records and data relevant to passenger ridership and customer service contacts. Completes various reports in a timely manner. Reports to Lead Customer Service Representative. ILLUSTRATIVE EXAMPLES OF WORK NOTE: The illustrative examples of work listed below are not an exhaustive list of duties and responsibilities performed by the position. The examples are intended to represent the level and type of work performed. This list is not to be considered or represent an employment contract. Essential Functions: Answers telephone and makes transportation reservations, receives inquiries, provides requested information or refers caller to appropriate source. Enters arrival and departure tram reservations into transportation software. Maintains knowledge of current events, activities, and hours of operation at various venues and entities on the island. Responsible for accurate accounting of shift cash bank. Forwards phone lines to Ticket Offices when Customer Service Center is not staffed. Performs administrative duties and compiles data for special projects or reports, as assigned, ensuring completion by specified deadlines. Utilizes computerized equipment to enter necessary information. Deep Point Reservations and Customer Service Center: Responsible for entering arrival and departure tram reservations into transportation software. Stays abreast of ferry schedules for arrival and departure times. Ensures that guests can arrive and depart in a timely fashion. Analyzes reservations list and communicates with Rental Relations and others as needed to identify possible duplicate or other potential invalid reservations. Provides information and assistance to guests, property owners, and visitors. Interfaces with public by telephone and on-line. Cross-train in ticket offices to ensure continuity of operations on all shifts and locations as needed. Deep Point Ferry Landing Ticket Offices: Greets arriving guests, collects fees for ferry tickets, checks-in customers upon arrival for their tram reservation. Uses various media to collect payments including cash, checks, and credit card machines. Provides receipts. Compiles reports accounting for daily, weekly, monthly passenger volume. Communicates with dock, barge, parking, and ferry personnel via VHF radio or telephone in coordinating ongoing Transportation operations, keeping all concerned team members informed. Reports malfunctions of equipment or repairs needed to proper personnel. Records lost and found items, tags items for shipments, gives to Shift Supervisor to secure pending pickup. Receives and processes transportation reservations when needed. Additional Functions: Performs other related work as required. Availability to work week-ends, holidays, and evening shifts as required. Must wear company provided uniform, and maintain professional image at all times. MINIMUM EDUCATION, TRAINING AND EXPERIENCE Graduation from high school or equivalent, one year of clerical experience and six months in a position dealing with the public; or an equivalent combination of training and experience to provide the required skills, knowledge, and abilities. SPECIAL REQUIREMENTS Basic understanding of Microsoft Office, Word, and Excel programs. Possession of a valid North Carolina driver's license.
    $26k-34k yearly est. 60d+ ago
  • Customer Service Representative - Store #87

    Parker's Kitchen 4.2company rating

    Call center representative job in Johnsonville, SC

    As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally. Speak honestly and act with integrity, upholding company values at all times. Cash Handling & Transactions: Handle cash transactions, fuel transactions, and other retail shift duties as assigned. Responsible for alcohol, tobacco, lottery sales, and other age-regulated products. Operational Duties: Ensure compliance with company policies, procedures, and safety regulations across all store activities. Attention to detail while multitasking. Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock. Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment. Assist the store leader with additional tasks as needed. REQUIREMENTS: Must be 18 years of age or older to work in store operations. Must be 16 years of age to work in kitchen operations Must have reliable transportation. Flexible availability is required, including nights, weekends, and holidays. PHYSICAL REQUIRMENTS: Ability to stand for extended periods, ranging from 8 to 10 hours. Ability to push or pull up to 50 pounds. Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.
    $26k-32k yearly est. 60d+ ago
  • Rep, Customer Service II

    Masterbrand Cabinets 4.6company rating

    Call center representative job in Myrtle Beach, SC

    For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit ******************* to learn more and join us in building great experiences together! Job Description The Rep, Customer Service II reports to the Supervisor, Sales Operations Builder. The Rep, Customer Service II is an individual contributor role responsible for addressing customer needs by ensuring that tasks and order requirements are accurately detailed and completed on time. The Rep, Customer Service II will collaborate directly with the Builder, the MasterBrand field team and Subcontractors to resolve any customer issues that may occur. This position in an onsite role at the location of Myrtle Beach, South Carolina. YOUR ROLE: Answers calls and responds to all customer communication within two business hours of receipt. Creates service work orders in Salesforce for warranty appointments via ph one, email, or web-based communications from customers/homeowners and schedules accordingly. Checks the warranty calendar for availability and makes entries accordingly. Tracks construction schedules through verbal, electronic, or hard copy communications with the superintendent. Collects schedules as required by the Builder on a regular basis to stay updated with changes and ensures alignment in Salesforce. Communicates scheduled completion dates with Customers for scheduled service appointments. Addresses and resolves incomplete services, warranty issues, quality inspections, and installer debriefs. Completes service work orders in Salesforce. Acts upon all internal Salesforce communication requiring additional service trips and processes accordingly. Ensures that parts are confirmed and appropriately staged for technicians. Diagnoses and prescribes solutions to resolve customer concerns. Works with the Field Service, Sales, Builder, and Sub-Contractors to ensure alignment and expectations are met. Enters customer orders and quotes using our designated systems. Develops in-depth knowledge of all MasterBrand strategic business units. Leverages ideas from other reviews and co-workers to provide value-added recommendations and best practices to others. Consistently demonstrates the MasterBrand Way, positioning the company for growth and helping identify opportunities to reduce waste, complexity, and improve our work environment. Demonstrates teamwork by responsively collaborating with management and staff, sharing information and ideas, proactively seeking, and accepting constructive feedback, and accepting additional assignments when appropriate. Identifies self-development needs and seeks opportunities to work on areas that will further develop skills. Participates in company efforts related to ethics and compliance activities. CHARACTERISTICS AND ATTRIBUTES: Make the team better Celebrate success; give feedback to improve Get actively involved and share your perspective Be bold Make big commitments to deliver big results Fail fast Champion improvement Trust the tools to drive results Don't wait for someone else to find a better way Qualifications Strong service mentality - dedicated to satisfying the customer. Ability to meet deadlines and multi-task in a fast-paced environment. Proficient in accurately inputting and documenting orders, with a strong emphasis on attention to detail. Solid organizational skills with the ability to manage multiple tasks at once. Ability to write reports, business correspondence, and procedural information. Ability to effectively present information and respond to inquiries from associates, customers, and the general public. Ability to calculate figures and amounts, such as prices, service timeframes, discounts, interest, commissions, proportions, and percentages. Ability to solve practical problems and deal with variables in situations where standardized methods and procedures may exist, but customer requirements and work situations may vary. Ability to retain product knowledge and provide Product Specifications. Ability to manage stressful situations while remaining calm. Effective communication (written and verbal); clearly, concisely and with context communicate objectives and expectations with customers, team members, and management. Ability to read, analyze, and interpret general business information, documents, and regulations in the English language. Strong skills in Microsoft Office, including Word, Outlook, and Excel. Previous AS400 and Salesforce experience is preferred. Ability to travel 5% annually (domestically). EDUCATION & EXPERIENCE: High school diploma or GED equivalent minimally required. Associate's degree is preferred. Prior Customer Service experience is required with preference for those who have worked in the cabinet industry. Previous account management experience is preferred. Additional Information Equal Employment Opportunity MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC's policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Reasonable Accommodations MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at [email protected].
    $30k-34k yearly est. 60d ago

Learn more about call center representative jobs

How much does a call center representative earn in North Myrtle Beach, SC?

The average call center representative in North Myrtle Beach, SC earns between $20,000 and $35,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in North Myrtle Beach, SC

$27,000

What are the biggest employers of Call Center Representatives in North Myrtle Beach, SC?

The biggest employers of Call Center Representatives in North Myrtle Beach, SC are:
  1. LRMC
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