Post job

Call center representative jobs in North Myrtle Beach, SC - 163 jobs

All
Call Center Representative
Customer Service Representative
Customer Representative
Call Center Agent
  • Customer Loyalty Representative - On-site

    Anticimex Carolinas

    Call center representative job in Calabash, NC

    Job Description Competitive Compensation - Impressive Benefits - Potential for Growth - Work/Life Balance Now hiring in Ocean Isle Beach, Shallotte, Supply, and Calabash areas! Strand Termite & Pest Control is much more than a pest control company. We are a team of professionals committed to providing quality pest control solutions, safe treatment options, and we want you! We are seeking a full-time Customer Service Representative to join our growing team. Job Summary: As a Customer Service Representative your job is to be the contact and face of the company for our customers. Your job is to provide awesome customer service in a timely, upbeat, and friendly manner. For many people, you are their first experience with Strand Termite & Pest Control, so making a great first impression is important in this role. You will help customers schedule appointments, assist with general billing questions, and provide an overall great experience in helping the customer with their needs. After each interaction, we want to make the customer feel valued and appreciated. If you love customer service in a fast-paced environment, then this is the job for you! What you bring to the table: A knack for outside-the-box thinking and a love of problem-solving & creativity First in line to handle a customer's call. Answering questions, schedule services, address concerns Assist technicians with customer accounts. Make outbound calls regarding billing and setting up appointments Monitor emails and respond to customers via email in a timely fashion Delivery of a great customer experience every time Deescalate calls or direct them to the proper department for assistance Communicate closely with the field team, managers, sales team, and other departments Educate customers on service plans, minor pest knowledge, and general information on Strand Termite & Pest Control. Assist your teammates and managers whenever needed Job Responsibilities: Practice honesty, integrity, and passion every day Assist customers with a friendly, upbeat, and helpful attitude each time Resolve a customer's call or email in a timely and accurate fashion Communicate and share information professionally and kindly among other teammates while following the manager's instructions Take the initiative to research, investigate, and come up with solutions to solve our customer's problems Utilize and become familiar with technology new and old. Use Microsoft Teams, Outlook, Front, Pest Pac, and many other programs that are crucial to our Customer Care Center. Job Requirements: Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) The ability to multi-task and thrive in a fast-paced environment The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer focused. Strong verbal and written communication skills Education and Experience: High school diploma or GED Two or more years of administrative/office experience (call center experience preferred) What do we offer: Medical, dental, and vision insurance plan options to fit your individual needs Health Savings Plans (HSA) available with qualified plans for medical expenses Competitive compensation 100% company-paid life insurance policy Paid time off including eight paid holidays A peer-to-peer employee recognition program Strand Termite & Pest Control is an Equal Opportunity Employer. Job Posted by ApplicantPro
    $31k-50k yearly est. 5d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Clinical Call Center Representative (CCMA)

    LRMC

    Call center representative job in Little River, SC

    The Clinical Call Center Representative provides patient services for patients who initiate a call related to their health care needs. This includes receiving calls, reviewing charts, prioritizing call backs, and routing calls and or telephone encounters to appropriate clinical staff for response. WHY LRMC: Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support services for every family. Our mission is to Change Lives and Serve Our Communities. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Assist patients calling in a pleasant and professional manner. * Telephone duties will include assisting patients with scheduling appointments, medication refills, referrals and communicating necessary information to clinical staff and providers. * Strives to retrieve messages and return calls to patients in a timely manner. * Review charts of patients requiring assistance or requesting a call back. * Documents call criteria in EMR within a timely manner. * Maintains a neat/well organized work area. * Attends all training courses as required. * Always maintain patient confidentiality. * Maintains Center confidentiality and Code of Compliance per policy. * Follows established policy and procedures. * Performs other duties, as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must remain courteous and considerate to patients and associates, possess tact and diplomacy, maintain professional appearance, possess good organization skills, be detailed oriented, be resourceful, be able to handle multiple tasks, be a self-starter and be able to work in a team-oriented environment. EDUCATION and/or EXPERIENCE: * High School diploma or GED. * Certified Clinical Medical Assistant minimum * Worked in medical office clinical setting minimum 2 years. * Bilingual English/Spanish is a plus, but not required. LRMC offers benefits such as: * Medical, Vision & Dental insurance. Health Benefits start on the 1st of the month following the start date. * Employer matched 403B Retirement Plan. * Paid Vacation time, Sick time, & Holiday's. As well as paid qualifying Administrative Leave. * Employer Paid Health Benefits: Life / AD&D Policies, Short/Long Term Disability, and an Employee Assistant Plan.
    $23k-31k yearly est. 57d ago
  • Call Center Reservations Agent

    Sea Mist Oceanfront Resort

    Call center representative job in Myrtle Beach, SC

    Job Purpose: Under the guidance of the Call Center Manager, the Reservations Agent is responsible for answering all telephone inquiries with regard to the room and information about the hotel. The agent is to answer all inquiries in a professional, courteous and efficient manner and attempt to secure a guaranteed reservation whenever possible. Duties & Functions: Answer all phone calls promptly and in a courteous manner. Be knowledgeable of current rates, marketing specials, resort operations and other information necessary to answer guest inquiries. Know the layout of the hotels including all room types, suites and meeting rooms. Have a complete working knowledge of the reservation functions in the Call Center. Be aware at all times of the selling status of the hotels. Have a complete knowledge of our special rates and packages and know which benefits are included in each. Secure all required information from the guest when making a reservation. Understand and follow the reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest. Follow up on any guest requests to ensure satisfaction in a friendly and professional manner. Process all advance deposits on future reservations and post each deposit to guest's reservation. Balance and run necessary reports daily. Be aware of and adhere to the rules and regulations of the Call Center. Create and maintain positive relationships with all departments within the hotel and know how they relate to the Call Center. Assist with inputting weekend third party reservations such as internet and wholesale. Any other reasonable duties as assigned by the supervisor or manager ADDITIONAL RESPONSIBILITIES Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams. Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information. Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. High School Diploma or equivalent required. Minimum one year experience in front desk operations, or other related guest facing role, and/or one year experience in direct sales, service or retail trade; OR, an equivalent combination of education and experience. Enter and locate work related information using computers and/or point of sale systems Ability to spend extended lengths of time viewing a computer screen Possess a gracious, friendly, and fun demeanor Ability to multitask Maintain positive and productive working relationships with other employees and departments Ability to work independently and to partner with others to promote an environment of teamwork Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations. Must have excellent communication skills and be able to read, write, speak and understand English. Sea Mist Oceanfront Resort is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $23k-33k yearly est. 60d+ ago
  • Customer Service Representative

    City of Georgetown 3.5company rating

    Call center representative job in Georgetown, SC

    The City of Georgetown is looking for an enthusiastic, self-motivated and detail-oriented customer service representative to join their Finance Department as a Customer Service Representative! Under general supervision, this position performs duties related to developing customer relations and assistance programs and responding to questions and complaints regarding utility billing and City services. Also receives, receipt, records and process all utility and municipal payments in an accurate and timely manner. Assists in work related to customer accounts and utility payment plans. Employee is responsible for operating City Hall's main telephone numbers to direct calls to proper individuals and/or department. Performs other duties in the Finance department as needed. Reports to the Revenues Manager and Finance Director. ESSENTIAL JOB FUNCTIONS Collect, process and balance all revenues received, to include, utility payments, business license fees, hospitality fees, permit fee and all other municipal revenues. Assists with the development of public relations and assistance programs such as conservation measures, electrical safety, hurricane awareness and fire prevention. Responsible for operating City Hall's main telephone numbers to process/direct incoming, outgoing, and inter-office calls. Receives and responds, orally and in writing, to customer and citizen inquiries, complaints and requests for information and services to include greeting office visitors. Notifies supervisors and other appropriate personnel when complaints are received. Assists with the development and maintenance of utility policies and procedures and the creation of various forms for processing account information; conducts surveys of other public utilities regarding utility policies and procedures. Investigates and corrects errors in billings and other records. Sets up payment plans for customers with high utility bills; assists needy customers with locating social agencies that may provide financial assistance with utility bills. Prepares, types and maintains correspondence files regarding customer accounts; ensures the accuracy of all customer account master file information. Conducts credit checks; researches billing and usage histories. Records pertinent information on service orders and dispatches to appropriate department. Follows up with customers to ensure their service requests have been appropriately responded to. Enters data into computer; writes and coordinates execution of utility service orders; ensures effective and efficient handling of related paper flow among various City departments. Assists customers with opening new accounts for utilities and explaining city rates and fees to include the services that the city provides. Receives applications for budget billing. Represents the City in a polite and courteous manner; gives directions and answers questions for walk-in customers. Coordinates activities and projects with other departments, divisions and agencies as appropriate. Performs general administrative/clerical work as required, including but not limited to preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, sending and receiving faxes, answering the telephone, etc. Attends meetings, training, conferences and seminars as appropriate to enhance job knowledge and skills. ESSENTIAL SAFETY FUNCTIONS It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. ADDITIONAL JOB FUNCTIONS Performs related duties as required. MINIMUM TRAINING AND EXPERIENCE Requires an Associate's degree in business administration, accounting or related field supplemented by one to two years of general administrative experience, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate a variety of machines and equipment including a computer, calculator, telephone, copier, etc. Must be able to exert up to five pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for periods of time. Must be able to lift and/or carry weights of up to ten pounds. Deadline for all applications: February 8, 2026 City of Georgetown is a Drug Free and Equal Opportunity Employer
    $26k-32k yearly est. 3d ago
  • Customer Service Rep(05664) - 509 Highway 17 N.

    Domino's Franchise

    Call center representative job in North Myrtle Beach, SC

    Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team player Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-32k yearly est. 2d ago
  • Customer Service Representative - Store #95

    Parker's Kitchen 4.2company rating

    Call center representative job in Georgetown, SC

    As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally. Speak honestly and act with integrity, upholding company values at all times. Cash Handling & Transactions: Handle cash transactions, fuel transactions, and other retail shift duties as assigned. Responsible for alcohol, tobacco, lottery sales, and other age-regulated products. Operational Duties: Ensure compliance with company policies, procedures, and safety regulations across all store activities. Attention to detail while multitasking. Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock. Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment. Assist the store leader with additional tasks as needed. REQUIREMENTS: Must be 18 years of age or older to work in store operations. Must be 16 years of age to work in kitchen operations Must have reliable transportation. Flexible availability is required, including nights, weekends, and holidays. PHYSICAL REQUIRMENTS: Ability to stand for extended periods, ranging from 8 to 10 hours. Ability to push or pull up to 50 pounds. Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.
    $26k-32k yearly est. 60d+ ago
  • Customer Service Representative

    Us Tech Solutions 4.4company rating

    Call center representative job in Myrtle Beach, SC

    + Responsible for responding to routine inquiries. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay claims following organizational policies and procedures. + Responds to written and/or telephone inquiries according to desk procedures, ensuring that contract standards and objectives for timeliness, productivity, and quality are met. Accurately documents inquiries. Identifies incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines. **Responsibilities:** + Examines and processes claims and/or non-medical appeals according to business/contract regulations, internal standards and examining guidelines. Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes. Ensures claims are processing according to established quality and production standards. + Identifies complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a lead or manager for resolution. Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments. + **Required Skills and Abilities:** Good verbal and written communication skills. Strong customer service skills. Good spelling, punctuation and grammar skills. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. + **Required Software and Tools:** Microsoft Office **Education:** + **Required Education Level and Degree Type** : High School Diploma or equivalent + **Required Work Experience:** Experience processing, researching and adjudicating claims + **Experience:** 1 year of experience in a claims/appeals processing, customer service, or other related support area OR Bachelor's Degree in lieu of work experience. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $25k-31k yearly est. 60d+ ago
  • Customer Service Representative

    Quipt Home Medical, Corp

    Call center representative job in Myrtle Beach, SC

    Requirements Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
    $24k-32k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Josh London-State Farm Agent

    Call center representative job in Leland, NC

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Josh London - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 4d ago
  • Customer Service Rep

    RXO Inc.

    Call center representative job in Leland, NC

    Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience What your day-to-day will look like: * Assist customers and business partners via telephone and email * Handle customer complaints in a calm, professional manner * Diagnose, assess, and resolve problems or issues * Monitor progress of delivery routes * Scan haul-away pods and verify stamps * Process changes or cancellations to delivery orders At a minimum, you'll need: * Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. It'd be great if you also have: * High school diploma or equivalent * 1-year related experience preferably within a call center environment * Strong customer service skills and the ability to satisfactorily resolve issues * Solid ability to multitask with exceptional organizational skills * Ability to thrive under pressure while delivering solutions that exceed customer expectations Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits * Comprehensive medical, dental, and vision plans * 401(k) retirement plan with up to 5% company match * Pre-tax accounts to help streamline eligible expenses * Company-paid disability and life insurance * Employee Assistance Program (EAP) * Career and Leadership Development Programs * Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
    $26k-34k yearly est. 29d ago
  • Retail Customer Service Representative

    Nc145

    Call center representative job in Leland, NC

    Replies within 24 hours Benefits: Company parties Flexible schedule Training & development Retail Customer Service Representative - Benefit and Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. The Ideal Retail Customer Service Representative Candidate Will Have: Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer requirements into final products or services Assist in handling customer complaints and problems in a professional manner Multitasking - must have the ability to simultaneously process multiple tasks Effective verbal and written communication skills Strong attention to detail Outstanding time management and organizational skills A high school diploma or equivalent required Valid driver's license required Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software Ability to work flexible hours Some supervisory skills preferred Retail Customer Service Representative - Daily Tasks: Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner Assists customers with their product and service need in person, through email, and by phone Processes customer sales through the point-of-sale system Opens and closes the center, cash register, and other center systems Assists management in maintaining, ordering, and stocking inventory Maintains the center consistent with established standards Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff Sorts and deposits mail in private mailboxes Captures, complete tasks, and organizes Virtual Mail Retail Customer Service Representative - Role Requirements: Must be able to stand behind a sales counter for extended periods of time Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, by phone, and in-person Must perform all duties in a safe and efficient manner Company OverviewSince 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.PostNet has nearly 700 locations across North America, Central America, South America, and Africa. At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. Apply today! Compensation: $13.50 per hour At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
    $13.5 hourly Auto-Apply 60d+ ago
  • Rep, Customer Service II

    Masterbrand Cabinets 4.6company rating

    Call center representative job in Myrtle Beach, SC

    For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit ******************* to learn more and join us in building great experiences together! Job Description The Rep, Customer Service II reports to the Supervisor, Sales Operations Builder. The Rep, Customer Service II is an individual contributor role responsible for addressing customer needs by ensuring that tasks and order requirements are accurately detailed and completed on time. The Rep, Customer Service II will collaborate directly with the Builder, the MasterBrand field team and Subcontractors to resolve any customer issues that may occur. This position in an onsite role at the location of Myrtle Beach, South Carolina. YOUR ROLE: * Answers calls and responds to all customer communication within two business hours of receipt. * Creates service work orders in Salesforce for warranty appointments via ph * one, email, or web-based communications from customers/homeowners and schedules accordingly. Checks the warranty calendar for availability and makes entries accordingly. * Tracks construction schedules through verbal, electronic, or hard copy communications with the superintendent. Collects schedules as required by the Builder on a regular basis to stay updated with changes and ensures alignment in Salesforce. * Communicates scheduled completion dates with Customers for scheduled service appointments. * Addresses and resolves incomplete services, warranty issues, quality inspections, and installer debriefs. Completes service work orders in Salesforce. * Acts upon all internal Salesforce communication requiring additional service trips and processes accordingly. * Ensures that parts are confirmed and appropriately staged for technicians. * Diagnoses and prescribes solutions to resolve customer concerns. * Works with the Field Service, Sales, Builder, and Sub-Contractors to ensure alignment and expectations are met. * Enters customer orders and quotes using our designated systems. * Develops in-depth knowledge of all MasterBrand strategic business units. Leverages ideas from other reviews and co-workers to provide value-added recommendations and best practices to others. * Consistently demonstrates the MasterBrand Way, positioning the company for growth and helping identify opportunities to reduce waste, complexity, and improve our work environment. * Demonstrates teamwork by responsively collaborating with management and staff, sharing information and ideas, proactively seeking, and accepting constructive feedback, and accepting additional assignments when appropriate. * Identifies self-development needs and seeks opportunities to work on areas that will further develop skills. * Participates in company efforts related to ethics and compliance activities. CHARACTERISTICS AND ATTRIBUTES: Make the team better * Celebrate success; give feedback to improve * Get actively involved and share your perspective Be bold * Make big commitments to deliver big results * Fail fast Champion improvement * Trust the tools to drive results * Don't wait for someone else to find a better way Qualifications * Strong service mentality - dedicated to satisfying the customer. * Ability to meet deadlines and multi-task in a fast-paced environment. * Proficient in accurately inputting and documenting orders, with a strong emphasis on attention to detail. * Solid organizational skills with the ability to manage multiple tasks at once. * Ability to write reports, business correspondence, and procedural information. * Ability to effectively present information and respond to inquiries from associates, customers, and the general public. * Ability to calculate figures and amounts, such as prices, service timeframes, discounts, interest, commissions, proportions, and percentages. * Ability to solve practical problems and deal with variables in situations where standardized methods and procedures may exist, but customer requirements and work situations may vary. * Ability to retain product knowledge and provide Product Specifications. * Ability to manage stressful situations while remaining calm. * Effective communication (written and verbal); clearly, concisely and with context communicate objectives and expectations with customers, team members, and management. * Ability to read, analyze, and interpret general business information, documents, and regulations in the English language. * Strong skills in Microsoft Office, including Word, Outlook, and Excel. Previous AS400 and Salesforce experience is preferred. * Ability to travel 5% annually (domestically). EDUCATION & EXPERIENCE: * High school diploma or GED equivalent minimally required. * Associate's degree is preferred. * Prior Customer Service experience is required with preference for those who have worked in the cabinet industry. * Previous account management experience is preferred. Additional Information Equal Employment Opportunity MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC's policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Reasonable Accommodations MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at ************************.
    $30k-34k yearly est. 60d+ ago
  • Transportation Customer Service Representative

    Bald Head Island Transportation 4.2company rating

    Call center representative job in Southport, NC

    Transportation Customer Service Representative - Regular Full-Time GENERAL STATEMENT OF JOB Under general supervision performs shift work at the Reservations and Customer Service Center and at the Ticket Office(s). Effectively interacts with customers either in person, via telephone, or on-line, providing timely and accurate information regarding transportation services, baggage handling, customer service, and general information pertaining to Bald Head Island. Sells ferry tickets and makes transportation reservations. Collects and accounts for ferry ticket revenue during the shift. Maintains accurate records and data relevant to passenger ridership and customer service contacts. Completes various reports in a timely manner. Reports to Lead Customer Service Representative. ILLUSTRATIVE EXAMPLES OF WORK NOTE: The illustrative examples of work listed below are not an exhaustive list of duties and responsibilities performed by the position. The examples are intended to represent the level and type of work performed. This list is not to be considered or represent an employment contract. Essential Functions: Answers telephone and makes transportation reservations, receives inquiries, provides requested information or refers caller to appropriate source. Enters arrival and departure tram reservations into transportation software. Maintains knowledge of current events, activities, and hours of operation at various venues and entities on the island. Responsible for accurate accounting of shift cash bank. Forwards phone lines to Ticket Offices when Customer Service Center is not staffed. Performs administrative duties and compiles data for special projects or reports, as assigned, ensuring completion by specified deadlines. Utilizes computerized equipment to enter necessary information. Deep Point Reservations and Customer Service Center: Responsible for entering arrival and departure tram reservations into transportation software. Stays abreast of ferry schedules for arrival and departure times. Ensures that guests can arrive and depart in a timely fashion. Analyzes reservations list and communicates with Rental Relations and others as needed to identify possible duplicate or other potential invalid reservations. Provides information and assistance to guests, property owners, and visitors. Interfaces with public by telephone and on-line. Cross-train in ticket offices to ensure continuity of operations on all shifts and locations as needed. Deep Point Ferry Landing Ticket Offices: Greets arriving guests, collects fees for ferry tickets, checks-in customers upon arrival for their tram reservation. Uses various media to collect payments including cash, checks, and credit card machines. Provides receipts. Compiles reports accounting for daily, weekly, monthly passenger volume. Communicates with dock, barge, parking, and ferry personnel via VHF radio or telephone in coordinating ongoing Transportation operations, keeping all concerned team members informed. Reports malfunctions of equipment or repairs needed to proper personnel. Records lost and found items, tags items for shipments, gives to Shift Supervisor to secure pending pickup. Receives and processes transportation reservations when needed. Additional Functions: Performs other related work as required. Availability to work week-ends, holidays, and evening shifts as required. Must wear company provided uniform, and maintain professional image at all times. MINIMUM EDUCATION, TRAINING AND EXPERIENCE Graduation from high school or equivalent, one year of clerical experience and six months in a position dealing with the public; or an equivalent combination of training and experience to provide the required skills, knowledge, and abilities. SPECIAL REQUIREMENTS Basic understanding of Microsoft Office, Word, and Excel programs. Possession of a valid North Carolina driver's license.
    $26k-34k yearly est. 60d+ ago
  • Customer Loyalty Representative - On-site

    Anticimex Carolinas

    Call center representative job in Shallotte, NC

    Job Description Competitive Compensation - Impressive Benefits - Potential for Growth - Work/Life Balance Now hiring in Ocean Isle Beach, Shallotte, Supply, and Calabash areas! Strand Termite & Pest Control is much more than a pest control company. We are a team of professionals committed to providing quality pest control solutions, safe treatment options, and we want you! We are seeking a full-time Customer Service Representative to join our growing team. Job Summary: As a Customer Service Representative your job is to be the contact and face of the company for our customers. Your job is to provide awesome customer service in a timely, upbeat, and friendly manner. For many people, you are their first experience with Strand Termite & Pest Control, so making a great first impression is important in this role. You will help customers schedule appointments, assist with general billing questions, and provide an overall great experience in helping the customer with their needs. After each interaction, we want to make the customer feel valued and appreciated. If you love customer service in a fast-paced environment, then this is the job for you! What you bring to the table: A knack for outside-the-box thinking and a love of problem-solving & creativity First in line to handle a customer's call. Answering questions, schedule services, address concerns Assist technicians with customer accounts. Make outbound calls regarding billing and setting up appointments Monitor emails and respond to customers via email in a timely fashion Delivery of a great customer experience every time Deescalate calls or direct them to the proper department for assistance Communicate closely with the field team, managers, sales team, and other departments Educate customers on service plans, minor pest knowledge, and general information on Strand Termite & Pest Control. Assist your teammates and managers whenever needed Job Responsibilities: Practice honesty, integrity, and passion every day Assist customers with a friendly, upbeat, and helpful attitude each time Resolve a customer's call or email in a timely and accurate fashion Communicate and share information professionally and kindly among other teammates while following the manager's instructions Take the initiative to research, investigate, and come up with solutions to solve our customer's problems Utilize and become familiar with technology new and old. Use Microsoft Teams, Outlook, Front, Pest Pac, and many other programs that are crucial to our Customer Care Center. Job Requirements: Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) The ability to multi-task and thrive in a fast-paced environment The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer focused. Strong verbal and written communication skills Education and Experience: High school diploma or GED Two or more years of administrative/office experience (call center experience preferred) What do we offer: Medical, dental, and vision insurance plan options to fit your individual needs Health Savings Plans (HSA) available with qualified plans for medical expenses Competitive compensation 100% company-paid life insurance policy Paid time off including eight paid holidays A peer-to-peer employee recognition program Strand Termite & Pest Control is an Equal Opportunity Employer. Job Posted by ApplicantPro
    $31k-50k yearly est. 5d ago
  • Customer Service Representative (Overnight) - Store #87

    Parker's Kitchen 4.2company rating

    Call center representative job in Johnsonville, SC

    As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally. Speak honestly and act with integrity, upholding company values at all times. Cash Handling & Transactions: Handle cash transactions, fuel transactions, and other retail shift duties as assigned. Responsible for alcohol, tobacco, lottery sales, and other age-regulated products. Operational Duties: Ensure compliance with company policies, procedures, and safety regulations across all store activities. Attention to detail while multitasking. Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock. Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment. Assist the store leader with additional tasks as needed. REQUIREMENTS: Must be 18 years of age or older to work in store operations. Must be 16 years of age to work in kitchen operations Must have reliable transportation. Flexible availability is required, including nights, weekends, and holidays. PHYSICAL REQUIRMENTS: Ability to stand for extended periods, ranging from 8 to 10 hours. Ability to push or pull up to 50 pounds. Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.
    $26k-32k yearly est. 60d+ ago
  • Customer Service Rep(08814) Ploof Rd, Leland, NC

    Domino's Franchise

    Call center representative job in Leland, NC

    Description Department: Store Operations Job Title: CSR - Insider FLSA Classification: Non-Exempt Reports To: General Manager Regional Operations Manager - secondary report Direct Reports: N/A Indirect Reports: N/A Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition. There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care. Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. Pizza Maker responsibilities: · Making Domino's high quality pizzas · Food and portion control · Hygiene and food safety · Food preparation · Taking customer orders and up selling · General cleaning & organization duties CSR responsibilities: · Taking orders over phone and in person · Greeting customers within 10 seconds · Building relationships with customers · Up selling · Cash handling · Keeping the customer area clean · Assisting Pizza Makers with toppings and dough. If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time - there's something for everyone in-store. Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's in-store staff enjoy: · Greater variety · Smaller teams, make friends easier · Flexible hours · Fast career progression · Training opportunities & rewards Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: · An EXCEPTIONAL and POSITIVE attitude · You must be 16 years of age or older. · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) · Must be able to make correct monetary change · Verbal, writing, and telephone skills to take and process orders · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed · Ability to enter orders using a computer keyboard or touch screen · Ability to comprehend and give correct written instructions · Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person · Talking and hearing on telephone · Near and mid-range vision for most in-store tasks · Depth perception · Ability to differentiate between hot and cold surfaces · The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. · Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer. Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-34k yearly est. 5d ago
  • Rep, Customer Service II

    Masterbrand Cabinets 4.6company rating

    Call center representative job in Myrtle Beach, SC

    For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit ******************* to learn more and join us in building great experiences together! Job Description The Rep, Customer Service II reports to the Supervisor, Sales Operations Builder. The Rep, Customer Service II is an individual contributor role responsible for addressing customer needs by ensuring that tasks and order requirements are accurately detailed and completed on time. The Rep, Customer Service II will collaborate directly with the Builder, the MasterBrand field team and Subcontractors to resolve any customer issues that may occur. This position in an onsite role at the location of Myrtle Beach, South Carolina. YOUR ROLE: Answers calls and responds to all customer communication within two business hours of receipt. Creates service work orders in Salesforce for warranty appointments via ph one, email, or web-based communications from customers/homeowners and schedules accordingly. Checks the warranty calendar for availability and makes entries accordingly. Tracks construction schedules through verbal, electronic, or hard copy communications with the superintendent. Collects schedules as required by the Builder on a regular basis to stay updated with changes and ensures alignment in Salesforce. Communicates scheduled completion dates with Customers for scheduled service appointments. Addresses and resolves incomplete services, warranty issues, quality inspections, and installer debriefs. Completes service work orders in Salesforce. Acts upon all internal Salesforce communication requiring additional service trips and processes accordingly. Ensures that parts are confirmed and appropriately staged for technicians. Diagnoses and prescribes solutions to resolve customer concerns. Works with the Field Service, Sales, Builder, and Sub-Contractors to ensure alignment and expectations are met. Enters customer orders and quotes using our designated systems. Develops in-depth knowledge of all MasterBrand strategic business units. Leverages ideas from other reviews and co-workers to provide value-added recommendations and best practices to others. Consistently demonstrates the MasterBrand Way, positioning the company for growth and helping identify opportunities to reduce waste, complexity, and improve our work environment. Demonstrates teamwork by responsively collaborating with management and staff, sharing information and ideas, proactively seeking, and accepting constructive feedback, and accepting additional assignments when appropriate. Identifies self-development needs and seeks opportunities to work on areas that will further develop skills. Participates in company efforts related to ethics and compliance activities. CHARACTERISTICS AND ATTRIBUTES: Make the team better Celebrate success; give feedback to improve Get actively involved and share your perspective Be bold Make big commitments to deliver big results Fail fast Champion improvement Trust the tools to drive results Don't wait for someone else to find a better way Qualifications Strong service mentality - dedicated to satisfying the customer. Ability to meet deadlines and multi-task in a fast-paced environment. Proficient in accurately inputting and documenting orders, with a strong emphasis on attention to detail. Solid organizational skills with the ability to manage multiple tasks at once. Ability to write reports, business correspondence, and procedural information. Ability to effectively present information and respond to inquiries from associates, customers, and the general public. Ability to calculate figures and amounts, such as prices, service timeframes, discounts, interest, commissions, proportions, and percentages. Ability to solve practical problems and deal with variables in situations where standardized methods and procedures may exist, but customer requirements and work situations may vary. Ability to retain product knowledge and provide Product Specifications. Ability to manage stressful situations while remaining calm. Effective communication (written and verbal); clearly, concisely and with context communicate objectives and expectations with customers, team members, and management. Ability to read, analyze, and interpret general business information, documents, and regulations in the English language. Strong skills in Microsoft Office, including Word, Outlook, and Excel. Previous AS400 and Salesforce experience is preferred. Ability to travel 5% annually (domestically). EDUCATION & EXPERIENCE: High school diploma or GED equivalent minimally required. Associate's degree is preferred. Prior Customer Service experience is required with preference for those who have worked in the cabinet industry. Previous account management experience is preferred. Additional Information Equal Employment Opportunity MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC's policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Reasonable Accommodations MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at [email protected].
    $30k-34k yearly est. 60d+ ago
  • Customer Loyalty Representative - On-site

    Anticimex Carolinas

    Call center representative job in Shallotte, NC

    Competitive Compensation - Impressive Benefits - Potential for Growth - Work/Life Balance Now hiring in Ocean Isle Beach, Shallotte, Supply, and Calabash areas! Strand Termite & Pest Control is much more than a pest control company. We are a team of professionals committed to providing quality pest control solutions, safe treatment options, and we want you! We are seeking a full-time Customer Service Representative to join our growing team. Job Summary: As a Customer Service Representative your job is to be the contact and face of the company for our customers. Your job is to provide awesome customer service in a timely, upbeat, and friendly manner. For many people, you are their first experience with Strand Termite & Pest Control, so making a great first impression is important in this role. You will help customers schedule appointments, assist with general billing questions, and provide an overall great experience in helping the customer with their needs. After each interaction, we want to make the customer feel valued and appreciated. If you love customer service in a fast-paced environment, then this is the job for you! What you bring to the table: A knack for outside-the-box thinking and a love of problem-solving & creativity First in line to handle a customer's call. Answering questions, schedule services, address concerns Assist technicians with customer accounts. Make outbound calls regarding billing and setting up appointments Monitor emails and respond to customers via email in a timely fashion Delivery of a great customer experience every time Deescalate calls or direct them to the proper department for assistance Communicate closely with the field team, managers, sales team, and other departments Educate customers on service plans, minor pest knowledge, and general information on Strand Termite & Pest Control. Assist your teammates and managers whenever needed Job Responsibilities: Practice honesty, integrity, and passion every day Assist customers with a friendly, upbeat, and helpful attitude each time Resolve a customer's call or email in a timely and accurate fashion Communicate and share information professionally and kindly among other teammates while following the manager's instructions Take the initiative to research, investigate, and come up with solutions to solve our customer's problems Utilize and become familiar with technology new and old. Use Microsoft Teams, Outlook, Front, Pest Pac, and many other programs that are crucial to our Customer Care Center. Job Requirements: Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) The ability to multi-task and thrive in a fast-paced environment The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer focused. Strong verbal and written communication skills Education and Experience: High school diploma or GED Two or more years of administrative/office experience (call center experience preferred) What do we offer: Medical, dental, and vision insurance plan options to fit your individual needs Health Savings Plans (HSA) available with qualified plans for medical expenses Competitive compensation 100% company-paid life insurance policy Paid time off including eight paid holidays A peer-to-peer employee recognition program Strand Termite & Pest Control is an Equal Opportunity Employer.
    $31k-50k yearly est. 5d ago
  • Customer Service Representative (Overnight) - Store #114

    Parker's Kitchen 4.2company rating

    Call center representative job in Conway, SC

    As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally. Speak honestly and act with integrity, upholding company values at all times. Cash Handling & Transactions: Handle cash transactions, fuel transactions, and other retail shift duties as assigned. Responsible for alcohol, tobacco, lottery sales, and other age-regulated products. Operational Duties: Ensure compliance with company policies, procedures, and safety regulations across all store activities. Attention to detail while multitasking. Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock. Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment. Assist the store leader with additional tasks as needed. REQUIREMENTS: Must be 18 years of age or older to work in store operations. Must be 16 years of age to work in kitchen operations Must have reliable transportation. Flexible availability is required, including nights, weekends, and holidays. PHYSICAL REQUIRMENTS: Ability to stand for extended periods, ranging from 8 to 10 hours. Ability to push or pull up to 50 pounds. Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.
    $26k-32k yearly est. 60d+ ago
  • Customer Service Rep(05610) - 119990 Highway 17 Byp

    Domino's Franchise

    Call center representative job in Murrells Inlet, SC

    You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place. As a Customer Service Rep, you will have: Weekly Pay Flexible Schedule Referral Bonus Pick up shifts at multiple locations to earn more Employee Discounts Employee Assistance Program Ability to grow into management positions Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)! Operating the cash register and collecting payment from customers. Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures. Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store. Maintain a professional appearance to be in compliance within the Domino's Pizza Image Standards. Other duties as assigned. What are we looking for? The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers. The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude! You have to be at least 16 years old. Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-32k yearly est. 2d ago

Learn more about call center representative jobs

How much does a call center representative earn in North Myrtle Beach, SC?

The average call center representative in North Myrtle Beach, SC earns between $20,000 and $35,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in North Myrtle Beach, SC

$27,000

What are the biggest employers of Call Center Representatives in North Myrtle Beach, SC?

The biggest employers of Call Center Representatives in North Myrtle Beach, SC are:
  1. LRMC
Job type you want
Full Time
Part Time
Internship
Temporary