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Call center representative jobs in Ocean City, NJ

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  • Customer Success Representative - Long Island, NJ

    Coton Colors

    Call center representative job in Longport, NJ

    Join our team as the key connection between Coton Colors and our retail, corporate, and wholesale customers. You'll help onboard new accounts, support daily needs, and ensure every customer enjoys a seamless experience with our brand. If you love building relationships and staying organized, this role is for you. JOB OVERVIEW: This remote role is responsible for managing the relationships with our customers across all audiences-retail, corporate, and independent wholesale. This includes general administrative work, proactive customer touch points, new customer onboarding, customer service and coordination with multiple functions. This position partners closely with Sales Representatives to support wholesale accounts within assigned territories, ensuring customers receive a seamless, coordinated experience. From onboarding new accounts to assisting with day-to-day needs, this role helps strengthen relationships and makes it easy for customers to enjoy and grow with our brand. DUTIES AND RESPONSIBILITIES (but are not limited to): Serve as the main point of contact for your assigned accounts in coordination with the Sales Representative Provides customer communication via all channels - In person, phone, email, fax and company systems and websites to each of our audiences. Executes Account Management for multiple accounts, including Customer Onboarding/Deboarding Customer Training Data Management and Reporting Customer Analysis Delivers excellent customer service and development to include: Order information, placement and inquiries Customer communication regarding sales initiatives, promotions, and campaigns. Product information Shipping information and coordination Performs customer and company data management Performs customer reporting Assists Sales Representatives with: Goal Setting Appointment setting Corporate travel Corporate events Sales Participates in companywide events: Trade shows, Conventions, Sales events REQUIREMENTS: College degree 1-2 years of experience in customer service and/or sales field, retail a plus Able to complete local travel within the assigned territory as needed KEY COMPETENCIES: Eager to learn and grow Quick learner and ability to retain information Hardworking with an internal drive to meet and exceed goals Nimble, while remaining calm and using good judgement Attention to detail and accuracy Strong creative thinking in an effort to recognize and solve a problem Ability to work closely with a team Excellent verbal and written communication Excellent Customer Service skills Ability to work under pressure Uphold and exemplify the Coton Colors core values and image At Coton Colors we celebrate every day. Even work days. Be part of the Coton Colors crew, and you'll know what we're talking about. The founding principles of Coton Colors can be found resonating through our products, service and experience. Creative | "Can Do" Attitude | Discerning | Quick, Hardworking & Nimble | Intelligent | Giving | Hospitable | Shoot the Moon Mentality | Respectful | Trustworthy | Proud | Happy Coton Colors also provides these amazing benefits and perks: Competitive Compensation Comprehensive Medical Insurance 401(k) with an ambitious Company Match Generous Paid Time Off (PTO) Ten (10) Company Paid Holidays, including your Birthday! Medical/Maternity Leave Crew Discount Program Visit our Coton Colors Careers Page to learn more.
    $35k-56k yearly est. Auto-Apply 22d ago
  • Call Center Specialist

    Pulse Vascular

    Call center representative job in Millville, NJ

    Monday-Friday 10 AM - 6 PM As a Call Center Specialist at Pulse Vascular, you will be responsible for handling incoming calls from patients, referring providers, caregivers, etc., aiding with inquiries, scheduling appointments, and delivering accurate information about services. Serving as the first point of contact for patients, you play a vital role in ensuring a smooth and seamless patient experience. Key Responsibilities: Respond to inbound patient and referring provider calls, addressing inquiries and resolving issues in a timely and professional manner. Schedule and confirm appointments for medical services, ensuring accuracy in patient details and availability. Verify patient demographic and insurance information, updating records as necessary. Handle prescription refill requests and relay messages to the appropriate medical personnel. Provide basic information on clinic services, medical procedures, and billing inquiries. Triage patient calls and direct them to the appropriate department or medical professional. Escalate urgent issues to supervisors or medical staff when necessary. Maintain the confidentiality of patient information in compliance with HIPAA and organizational policies. Follow up with patients regarding appointment confirmations and any follow-up care instructions. Assist in rescheduling appointments and manage cancellations to optimize provider schedules. Accurately document all patient interactions and ensure all relevant details are logged in the system. Assist with outbound calls, such as appointment and procedure reminders, as directed by management. Handling incoming communications from patients and physicians Receive incoming patient referrals from Marketing Department Other duties as directed Required Skills & Qualifications: MUST have EMR experience Excellent verbal and written communication skills, with a clear, friendly, and professional phone manner. Strong problem-solving abilities and the capacity to manage difficult or sensitive situations with empathy and composure. Exceptional organizational skills with a focus on accuracy and attention to detail. Ability to multitask and manage high call volumes in a fast-paced environment. Basic computer proficiency, including familiarity with Electronic Medical Record (EMR) systems, scheduling software, and Microsoft Office. Knowledge of medical terminology and procedures is preferred. Previous experience in a medical or healthcare call center is desirable. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Work Environment: Must be able to work in a fast-paced environment and manage a high volume of calls. Monday through Friday 10 am to 6 pm. No nights, weekends or holidays. Collaborative team environment with opportunities for professional growth. Bi-lingual Spanish is preferred.
    $29k-43k yearly est. 5d ago
  • HVAC Customer Service - Dispatch Agent

    Professor Gatsby's Heating, Cooling and Plumbing

    Call center representative job in Berlin, NJ

    Job Description Professor Gatsby's Heating & Cooling, situated in West Berlin, NJ, is currently seeking a qualified individual to fill the position of full-time HVAC Customer Service - Dispatch Agent. Join our reputable team and enjoy competitive compensation ranging from $17 to $22 per hour, plus a commission potential of up to $60,000 annually. In addition to financial incentives, we offer a comprehensive benefits package including: Health insurance A 401(k) with company match Multiple bonus programs Paid holidays Paid vacation Paid sick days Company parties YOUR DAY As an HVAC Customer Service - Dispatch Agent, your daily responsibilities will include maintaining the service call schedule, prioritizing urgent matters, and effectively managing dispatch assignments. You will serve as the primary point of contact for our customers as you address questions, schedule appointments, and provide updates on service progress. Additionally, you will have the opportunity to promote maintenance plans and marketing initiatives. YOUR HOURS This is a full-time position with flexible scheduling options. Shifts are available Monday through Friday or Tuesday through Saturday, spanning from 7:00 AM to 6:00 PM. Our rotating schedule ensures flexibility and work-life balance for our employees. REQUIREMENTS FOR AN HVAC CUSTOMER SERVICE - DISPATCH AGENT This position would be a good fit for a highly organized person with exceptional communication and interpersonal skills. What matters most is that you meet the following requirements: Experience in a sales or customer service role Proficiency with phone and email communication Drive to succeed and ability to take initiative with customers The ability to upsell products and services is a plus! OUR MISSION We deliver first-rate HVAC services and products at affordable prices in Southern NJ and the surrounding cities, including Washington Township, Sewell, Turnersville, Glassboro, Clayton, Williamstown, Cherry Hill & Voorhees. Customer satisfaction is our first priority. We are the highest-rated company in the area because we take our time and do it right. Whether our residential customers need repairs to their existing heating and cooling systems or a completely new installation, we are here to meet their needs. We chose a professor for our mascot to signify accuracy, integrity, attention to detail, and expertise. Our highly trained team loves what they do. We believe that if you don't love what you do, then you can't deliver the best service and value to your customer. Your heart must be in it. Our team focuses on continuing education so we can present our customers with the best options in the industry. We care about our team. We are growing fast and believe that if we invest in our team now, they will grow with us. We want to offer careers not just jobs. READY TO APPLY? If you are ready to join our team and contribute to our commitment to excellence in customer service, we encourage you to apply today. Our mobile-friendly application process makes it easy to take the first step!
    $17-22 hourly 20d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Call center representative job in Absecon, NJ

    Offering $16 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $16-23 hourly 5d ago
  • Call Center Specialist

    Pro Recovery Solutions

    Call center representative job in Egg Harbor, NJ

    Pro Recovery Solutions, LLC is looking for a full-time Call Center/Internal Marketing Specialist to join our team! This position assists the Director of Business Development and Clinical Directors with any administrative, call center, admissions, CMR database, commercial insurance, and pre-admission client needs. The ideal candidate will have a mixture of clinical, sales, and insurance experience, along with experience with individuals in recovery from substance use and/or mental health issues. The salary range for this position is $39,500-$45,000. Job Responsibilities Include: - Developing and maintaining CRM database for prescreened clientele - Developing, maintaining and collecting eligibility and screening tools for outpatient clients in the Crossroads Companies' outpatient programs - Focused on driving admissions, screening, scheduling and following up on missed appointments to drive corporate growth and stability - Understanding the payor mix, benefit analysis of private pay, and out of network insurances - Tracking insurance policies and document payout, co-pay and co-insurance of common policies accepted by our companies - Tracks chronological timelines for scheduled intakes through the prescreening and admission process - Coordinates and arranges the logistics associated with potential client's journey into treatment with Crossroads Companies' programs - Engages with families and the support network of potential clientele. - Communicates with clients, parents, family and support in order to arrange for and collect payment by check, cash or credit card for all co-pays, deductibles or private pay in advance of treatment. - Acts as internal liaison with external marketing staff to drive revenue and program growth. Assists in the prospecting and scheduling of appointments for marketers in the field and conference calls for internal sales with the business development director. - Monitors overnight & weekend calls, internet, social media, and SEO feeds. Respond if relevant to start the preadmission process. - Performs other duties as assigned.
    $39.5k-45k yearly 13d ago
  • Call Center Agent - Full Time ( Tropicana Atlantic City )

    William Hill Sportsbook

    Call center representative job in Atlantic City, NJ

    Caesars Sportsbook is GROWING, and that means opportunity for career growth for all of our team members. Our business is an exciting combination of sports, the excitement of sports betting, and technology. Our customers are on the move, and we need to keep up with them. This means making sure we are there for them whenever they need us. Making sure they can place their bets and get paid when they win. The Customer Support Specialist plays a key role in all of that! In this role, you need to be committed to providing the best service experience possible, have a passion for helping others and solving problems. Your career satisfaction will come from ending each customer interaction with a happy bettor on the other end of the line. You will thrive in a fast-paced environment. Why Join Our Team: * Career growth - we strive for a "Promote from Within" culture * Full-time employees eligible for benefits after waiting period (medical, dental, vision, and 401k) * Amazing company and team culture What you Will Do: * Deliver a high level of service with every customer interaction * Collaborate with other agents to share customer success stories * Partner with cross-functional departments (retail, marketing, tech, etc.) to resolve customer issues * Deliver on KPI's agreed upon by you and your direct supervisor * Continual learning with hands-on training with other agents, leads, and management * Deliver on the ultimate customer experience with every interaction (phone, email, etc.) * Provide information to our customers about their account and transactions * Be seen as a "thought leader" when it comes to resolving customer issues * Other duties as assigned What you Will Need: * Previous experience in a high-volume, fast-paced call center is a huge plus * You will need to successfully complete a background check, drug screen, and obtain a gaming license in jurisdictions where the business deems necessary * You must be 21 years of age or older. * Excellent verbal and written communication skills * Must be available to work nights, holidays and weekends * Ability to multitask and prioritize your work * Able to handle complaints and difficult situations in a calm and patient manner * Ensure high standards, show initiative, proactivity, and professionalism Essential Functions/Exposures: * Essential Functions/Exposures: * Must be able to sit for extended periods of time * Must be able to type and talk on the phone for extended periods of time * Regular attendance in the office Caesars Sportsbook provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, civil union/domestic partnership status, familial status, domestic violence victim status, or any other legally-recognized protected basis under federal, state or local laws. Caesars Sportsbook complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US Behold! Caesars Sportsbook is here, and we're proud to be a part of Caesars Entertainment-the number one gaming company in the world with over 80 years of sports betting expertise. At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars. It's the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service. As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we're creating new and exciting opportunities for you to be a part of our empire and make an impact. Interested in joining the team? Check out our job postings and see what we have to offer, people. And remember-We Are All Caesars! $18.00 Per Hour
    $18 hourly Auto-Apply 1d ago
  • Customer Service Representative

    Amerivet 3.6company rating

    Call center representative job in Cape May Court House, NJ

    We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction-whether over the phone or in person-results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success. CSR Responsibilities: Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow. Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members. Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients. Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer. Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information. Complete all tasks as assigned by the supervisor(s). Qualifications & Requirements: Professional and friendly phone etiquette Available to work weekends and holiday rotations, as needed Ability to properly prioritize and complete tasks simultaneously Ability to problem solve and adapt to multiple situations HS Diploma or educational equivalent Excellent customer service skills Computer efficiency Very detail-oriented Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.) Preferred: One year of customer service representative experience Preferred: Knowledge of veterinary medical terminology and procedures Compensation Range $18 - 20/ hr At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
    $18-20 hourly Auto-Apply 3d ago
  • Outbound Call Center Representative at ORBIT ENERGY & POWER, LLC

    Devin MacIel

    Call center representative job in Mantua, NJ

    Job Description ORBIT ENERGY & POWER - Call Center Representative - Appointment Setter Join one of the fastest growing solar companies in the area and help in our mission to make earth a cleaner place! * Orbit Energy & Power, Barnsboro NJ is seeking an enthusiastic Call Center Representative who is passionate about clean energy. Our mission is to provide our employees and customers the best experience possible by redefining how we power our homes. We focus on educating homeowners about their energy consumption and connecting them with sustainable resources that help save money and the environment at the same time. Responsibilities: • Develop new sales opportunities by scheduling appointments through outbound calling. • Confirm appointments through outbound calls. • Handle in-bound lead flow, follow-ups and e-mail outreach. • Route qualified leads to the Outside Sales team. • Collaborate regularly with Outside Sales, the Scheduling department and Operations. Qualifications: • 1 year of inside sales and/or customer service experience preferred. • Able to work Monday - Friday (1-2 Saturdays a month). • Able to work onsite (not a remote position). • Ability to monitor relationships with prospective customers through CRM systems. • Strong phone presence and the ability to work in a fast-paced environment required. • Work hard-play hard mindset. • Excellent verbal and written communications skills. • Strong listening and presentation skills. • Ability to multi-task, prioritize, and manage time effectively. Pay Structure: • Up to $15/per hour with uncapped commissions. About us: Our Team has been involved in the commercial general and electrical construction industry throughout the US for more than 30+ years with more than 19+ years being directly involved in the Solar & Renewable Energy fields helping to both structure deals as well as Design/ Build some of the largest and highest profile projects here in the States i.e. the first ever worldwide installs for such companies as DuPont Nemours, Johnson & Johnson and MERCK Pharmaceutical. We were involved in the original contract negotiations and build-out of such projects as The Eagles Stadium (Lincoln Financial Field), The Atlantic City Convention Center, The Liberty Science Center, GOYA Foods, Fed-Ex facilities located on the Newark-Liberty International Airport property, The Liberty Science Center Museum, DelDot, Baltimore-Washington International Airport, CHOP (Children's Hospital of Philadelphia), The New Barnes Foundation Museum in Philadelphia, Urban Outfitters in Gap, PA just to name a few. Our Pledge: "Our team exists for the purpose of making our world a more environmentally friendly planet through every single renewable energy project that we deploy." Our core values of Honesty and Integrity will be demonstrated every single day in our dealings with our clients, vendors, and co-workers. With forward-thinking leadership, we continually strive to maximize growth opportunities and profitability for the mutual benefit of our Employees, Industry Partners, and Investors. We lead by example in our never-ending pursuit of developing and building the most innovative and profitable renewable energy solutions to benefit our customers, our communities, and our world. Orbit Energy & Power is an equal opportunity employer and complies with all Federal, State, and Local employment laws and regulations. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $15 hourly 19d ago
  • Sales Representative / Customer Service - FASTSIGNS

    Fastsigns #290401

    Call center representative job in Cherry Hill, NJ

    Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development Competitive salary Employee discounts Are you a natural people person who thrives on helping others succeed? Do friends say youd be great in sales or customer service? Are you looking for a role where you can grow your skills, learn something new every day, and build a real career? If so, FASTSIGNS wants to meet you. About the Role As a Customer Service Representative at FASTSIGNS, youll be the first point of contact for customershelping them bring their ideas to life through custom signage solutions. Youll work across email, phone, in-person, and even on-site visits to businesses. Your mission? Build strong relationships, solve problems creatively, and deliver an exceptional customer experience from start to finish. What Youll Do Serve as the face of FASTSIGNS, greeting and assisting customers Consult with clients to understand their needs and recommend solutions Prepare estimates, process work orders, and manage project timelines Collaborate with the production team to ensure timely delivery Participate in daily team huddles and contribute to marketing efforts Maintain organized records and follow up with clients to ensure satisfaction What Youll Gain Extensive trainingboth online and in-person A clear path for career advancement A dynamic, fast-paced environment where no two days are the same The chance to work with a global leader in the signage industry (700+ locations worldwide) A supportive team that values your ideas and growth Who You Are Outgoing, friendly, and eager to learn A great listener with strong communication skills Organized and detail-oriented Comfortable with technology and multitasking Passionate about helping others and solving problems Why FASTSIGNS? Were more than signswere visual communication experts. Our team is passionate, creative, and driven to make an impact. We believe in investing in our people and creating a workplace where you can thrive. Ready to make your mark? Apply today and start building a career youre proud of.
    $41k-59k yearly est. 23d ago
  • Sales Representative / Customer Service - FASTSIGNS

    Fastsigns 4.1company rating

    Call center representative job in Cherry Hill, NJ

    Benefits: * Opportunity for advancement * Paid time off * Training & development * Competitive salary * Employee discounts Are you a natural people person who thrives on helping others succeed? Do friends say you'd be great in sales or customer service? Are you looking for a role where you can grow your skills, learn something new every day, and build a real career? If so, FASTSIGNS wants to meet you. About the Role As a Customer Service Representative at FASTSIGNS, you'll be the first point of contact for customers-helping them bring their ideas to life through custom signage solutions. You'll work across email, phone, in-person, and even on-site visits to businesses. Your mission? Build strong relationships, solve problems creatively, and deliver an exceptional customer experience from start to finish. What You'll Do * Serve as the face of FASTSIGNS, greeting and assisting customers * Consult with clients to understand their needs and recommend solutions * Prepare estimates, process work orders, and manage project timelines * Collaborate with the production team to ensure timely delivery * Participate in daily team huddles and contribute to marketing efforts * Maintain organized records and follow up with clients to ensure satisfaction What You'll Gain * Extensive training-both online and in-person * A clear path for career advancement * A dynamic, fast-paced environment where no two days are the same * The chance to work with a global leader in the signage industry (700+ locations worldwide) * A supportive team that values your ideas and growth Who You Are * Outgoing, friendly, and eager to learn * A great listener with strong communication skills * Organized and detail-oriented * Comfortable with technology and multitasking * Passionate about helping others and solving problems Why FASTSIGNS? We're more than signs-we're visual communication experts. Our team is passionate, creative, and driven to make an impact. We believe in investing in our people and creating a workplace where you can thrive. Ready to make your mark? Apply today and start building a career you're proud of.
    $42k-55k yearly est. 60d+ ago
  • Customer Service Representative

    Redner's Jobs

    Call center representative job in Lewes, DE

    Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities. ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer service. 2) Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards. 3) Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum. 4) Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures. 5) Delegate responsibilities to cashiers as prescribed by store management. 6) Conduct training programs for new associates, as well as associates already on board. 7) Assist cashiers with price checks. 8) Keep store management and scan coordinator informed of all pricing problems. 9) Assist customers with returned merchandise, over rings, and overcharges. 10) Approve customer checks and enforce check cashing policies. 11) Maintain a regular cleaning schedule and overall good housekeeping of the front end. 12) Order and control front end supplies (register paper, ribbons, etc.) 13) Greet and customers and be observant of people in the store. 14) Abide by all company policies as stated in the Employee Handbook. SUPPLEMENTAL JOB FUNCTIONS: 1) Provide for proper staffing of Service Center and provide proper training for Acting Customer Service Supervisor. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1) Strong oral and written communication skills for dealing with customers, employees, and Vendors. 2) Strong analytical and mathematics skills for conducting accurate audits. 3) Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.
    $29k-37k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Catie Walther-State Farm Agent

    Call center representative job in Lewes, DE

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Catie Walther - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-37k yearly est. 11d ago
  • Customer Service Rep(04467) - 17884 Coastal Highway

    Domino's Franchise

    Call center representative job in Lewes, DE

    Description Department: Store Operations Job Title: CSR - Insider FLSA Classification: Non-Exempt Reports To: General Manager Regional Operations Manager - secondary report Direct Reports: N/A Indirect Reports: N/A Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition. There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care. Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. Pizza Maker responsibilities: · Making Domino's high quality pizzas · Food and portion control · Hygiene and food safety · Food preparation · Taking customer orders and up selling · General cleaning & organization duties CSR responsibilities: · Taking orders over phone and in person · Greeting customers within 10 seconds · Building relationships with customers · Up selling · Cash handling · Keeping the customer area clean · Assisting Pizza Makers with toppings and dough. If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time - there's something for everyone in-store. Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's in-store staff enjoy: · Greater variety · Smaller teams, make friends easier · Flexible hours · Fast career progression · Training opportunities & rewards Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: · An EXCEPTIONAL and POSITIVE attitude · You must be 16 years of age or older. · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) · Must be able to make correct monetary change · Verbal, writing, and telephone skills to take and process orders · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed · Ability to enter orders using a computer keyboard or touch screen · Ability to comprehend and give correct written instructions · Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person · Talking and hearing on telephone · Near and mid-range vision for most in-store tasks · Depth perception · Ability to differentiate between hot and cold surfaces · The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. · Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer. Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-37k yearly est. 13d ago
  • Call Center Agent - Direct to Office (DTO)

    Stokes Healthcare

    Call center representative job in Mount Laurel, NJ

    Why Stokes? Stokes Healthcare is a privately-owned business comprised of three divisions: Stokes Pharmacy (503A pharmacy), Epicur Pharma (503B facility) and STEP labs. The these divisions operate out of separate facilities in Mount Laurel, NJ, following different regulations and are guided by different principles. Stokes Pharmacy was founded in 1975. The pharmacy formulates custom prescription medicines for both humans and animals. The business has grown from a small, hometown operation in Medford, New Jersey, to a respected pharmacy serving the entire U.S., enabled by sophisticated online ordering and overnight shipping capabilities. In 2016, Stokes Healthcare built a world-class facility (which became Epicur Pharma), as a testament to the commitment to providing the highest level of quality. Adding a unique offering to the veterinary industry, Epicur Pharma is an FDA Registered 503B Outsourcing Facility, producing drugs such as Tacrolimus Eyedrops, Buprenorphine Injection and Gabapentin tablets. Epicur follows Current Good Manufacturing Practices (cGMP) which are the same rules and regulations followed by commercial manufacturers. Epicur Pharma is proud to be a pioneer in animal drug standards, offering the largest selection of manufactured drugs that are traditionally compounded. Epicur products are distributed directly to veterinary hospitals from our manufacturing facility and offered through Stokes Pharmacy for individual patient prescriptions. STEP Labs is a GMP-compliant laboratory that delivers accurate, reliable analytical testing for manufactured pharmaceutical products. Equipped with advanced instrumentation and operated under strict regulatory standards, STEP Labs provides comprehensive services in microbiological and chemistry analysis with a focus on quality, data integrity, and timely results. Stokes Healthcare has built a reputation for unwavering quality and superb service by holding fast to the founders' commitment to traditional craftsmanship, combined with today's most advanced knowledge and technologies. In a field where many corporate-owned pharmacies try to compete on price, Stokes has always put safety and quality first because patients' lives depend on it. At Stokes, we offer competitive salaries and a comprehensive benefits package that includes medical, dental and vision coverage, life insurance, Health Reimbursement Account, Flexible Spending Account, 401(K) retirement savings plan with a generous employer match, a bonus program, paid holidays, vacation and personal time, and an excellent working environment. We are conveniently located in Mount Laurel, New Jersey, just minutes from Philadelphia and the NJ shore. Job Title Call Center Agent - Direct to Office (DTO) FLSA Status Non-exempt Salary Starting at $18/hour based on experience plus twice a year bonuses Reports To Direct to Office Supervisor Job Summary This position requires an individual who has the experience and ability to handle high call volume in an active call center environment. He/she must possess enthusiasm, diligence and resilience. Essential Duties and Responsibilities include the following. Other duties may be assigned. Answer incoming calls or make outgoing calls to doctors or veterinary offices Upsell/cross sell on inbound calls Manage and resolve office complaints with a sense of concern and urgency Deliver superior customer service with a friendly demeanor, can-do attitude and willingness to help at all times Enter and update office information into the appropriate system Promote and support our online ordering system (iFill V2) and billing system (bill.com) Process office orders accurately in appropriate system (GPS 2.0 or PK) Respond to written e-mails or online website inquiries swiftly, courteously, and with professionalism Retrieve and respond to voicemails professionally Build rapport with offices through friendly, engaging conversation Research accounts, identify and contact key player (IE purchaser) to generate interest Inform offices of products we carry and promote new products based on training Recommend alternative products if we do not carry specific product office is requesting Emphasize product features, benefits, and provide pricing along with price breaks if applicable Work with marketing and outside sales team to properly convey company message and identify potential accounts Support and promote our iFill ordering system Support marketing efforts when necessary by updating leads & contacts in Zoho Maintain and expand company's database of prospective accounts Maintain a position of trust and responsibility by keeping customer/doctor information confidential Document all call information according to standard operating procedures Demonstrate sound decision making according to established guidelines/procedures Continuously increase job knowledge and skills through self-motivation and in-house training Required Education and Experience High school diploma or general education degree (GED) Customer service call center experience preferred but not required Experience upselling/cross selling preferred Must possess strong verbal, written and oral communication skills Must have basic to moderate computer skills and have the ability to learn new software programs quickly NJ technician registration preferred Must exhibit punctuality and low absenteeism Eligibility Qualifications It may be necessary to work extended hours as needed. Competencies Communication Skills Customer/Client Focus Organizational Skills Problem Solving/Analysis Technical Capacity Work Environment This job operates primarily in an office environment. This position requires the use of standard office equipment, and frequent standing and walking. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. May sit, stand, stoop, bend and walk intermittently during the day. May sit or stand eight (8) to ten (10) hours per day. Finger dexterity to operate office equipment required. May need to lift up to twenty-five (25) pounds on occasion Position Type and Expected Hours of Work This is a full-time position. Because of the nature of the business, work schedules may vary at times. Travel No travel is expected for this position. Disclaimer The above job description is intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to capture or illustrate a comprehensive list of all responsibilities, duties, and skills required of employees assigned to this job. AAP/EEO Statement Stokes Healthcare is an Equal Employment Opportunity and Affirmative Action Employer.
    $18 hourly Auto-Apply 27d ago
  • Customer Service Representative

    Lawn Doctor Woodbury 4.3company rating

    Call center representative job in Mullica Hill, NJ

    Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and makes outbound calls to customers to follow-up on estimates and ensure customer satisfaction. We are looking for a motivated, self-starter who is goal-oriented and hard-working. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience in the lawn care industry is highly desirable but not required. The following is a representative list of duties and responsibilities associated with this position: Takes inbound call from customers and potential customers Makes outbound calls to follow up on estimates and ensure customer satisfaction Sells services over the phone Maintains customer data records Processes paperwork from sales and service team members If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you! We offer a competitive salary, commission and benefits. Compensation: $16.00 per hour Our Franchisees Need People Like You Here at Lawn Doctor, we have a very simple approach to our work-be safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible. * All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
    $16 hourly Auto-Apply 60d+ ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Call center representative job in Gloucester, NJ

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $15.13 - $16.63 per hour Salary Range: 15.13 - 16.63 We are an equal opportunity employer and participate in E-Verify in states where required.
    $15.1-16.6 hourly Auto-Apply 60d+ ago
  • Full Time Operations Staff - Wildwoods Convention Center

    Asmglobal

    Call center representative job in Wildwood, NJ

    LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! THE ROLE Essential Duties and Responsibilities Works with other in-house staff to ensure production requirements are met and promoter/client requests are fully executed. Assists utility workers and temporary labor workers in the general cleaning of the facility. set-up tables, chairs, risers and other associated equipment required for all meeting rooms and exhibition halls. Works with the Operations Manager in the development of daily tasks sheets and ensures that these tasks are completed in a first class and efficient manner. Works in conjunction with the Public Safety to ensure that comprehensive energy conservation and security programs are adhered to in the daily operation of the building. Assists in the development of safety and emergency procedures for the department. Qualifications To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High School diploma or equivalent required. Possess a strong working knowledge of facility housekeeping standards and practices as well as public assembly facility set-up requirements. Bilingual in English and Spanish desired. Skills and Abilities Must be able to lift to 50lbs. consistently. Good organizational skills and attention to detail required. Ability to work in a team environment. Possess strong ability and initiative to maintain a first-class facility. Ability to prioritize assignments/tasks to maximize efficiency. Valid Driver's License is desired. COMPENSATION This position offers an hourly wage of $16.72 and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site Wildwoods Convention Center Wildwood, NJ Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $16.7 hourly Auto-Apply 55d ago
  • Customer Service Representative $17-$19 hourly

    Raymour & Flanigan Furniture 4.6company rating

    Call center representative job in Cherry Hill, NJ

    Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
    $29k-36k yearly est. 19d ago
  • Call Center Specialist

    Pulse Vascular

    Call center representative job in Millville, NJ

    Job DescriptionSalary: $18.00 hour Monday-Friday 10 AM - 6 PM As a Call Center Specialist at Pulse Vascular, you will be responsible for handling incoming calls from patients, referring providers, caregivers, etc., aiding with inquiries, scheduling appointments, and delivering accurate information about services. Serving as the first point of contact for patients, you play a vital role in ensuring a smooth and seamless patient experience. Key Responsibilities: Respond to inbound patient and referring provider calls, addressing inquiries and resolving issues in a timely and professional manner. Schedule and confirm appointments for medical services, ensuring accuracy in patient details and availability. Verify patient demographic and insurance information, updating records as necessary. Handle prescription refill requests and relay messages to the appropriate medical personnel. Provide basic information on clinic services, medical procedures, and billing inquiries. Triage patient calls and direct them to the appropriate department or medical professional. Escalate urgent issues to supervisors or medical staff when necessary. Maintain the confidentiality of patient information in compliance with HIPAA and organizational policies. Follow up with patients regarding appointment confirmations and any follow-up care instructions. Assist in rescheduling appointments and manage cancellations to optimize provider schedules. Accurately document all patient interactions and ensure all relevant details are logged in the system. Assist with outbound calls, such as appointment and procedure reminders, as directed by management. Handling incoming communications from patients and physicians Receive incoming patient referrals from Marketing Department Other duties as directed Required Skills & Qualifications: MUST have EMR experience Excellent verbal and written communication skills, with a clear, friendly, and professional phone manner. Strong problem-solving abilities and the capacity to manage difficult or sensitive situations with empathy and composure. Exceptional organizational skills with a focus on accuracy and attention to detail. Ability to multitask and manage high call volumes in a fast-paced environment. Basic computer proficiency, including familiarity with Electronic Medical Record (EMR) systems, scheduling software, and Microsoft Office. Knowledge of medical terminology and procedures is preferred. Previous experience in a medical or healthcare call center is desirable. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Work Environment: Must be able to work in a fast-paced environment and manage a high volume of calls. Monday through Friday 10 am to 6 pm. No nights, weekends or holidays. Collaborative team environment with opportunities for professional growth. Bi-lingual Spanish is preferred.
    $18 hourly 7d ago
  • Customer Service Representative - FASTSIGNS

    Fastsigns 4.1company rating

    Call center representative job in Cherry Hill, NJ

    Benefits: * Bonus based on performance * Competitive salary * Opportunity for advancement * Paid time off Are you a natural people person who thrives on helping others succeed? Do friends say you'd be great in sales or customer service? Are you looking for a role where you can grow your skills, learn something new every day, and build a real career? If so, FASTSIGNS wants to meet you. About the Role As a Customer Service Representative at FASTSIGNS, you'll be the first point of contact for customers-helping them bring their ideas to life through custom signage solutions. You'll work across email, phone, in-person, and even on-site visits to businesses. Your mission? Build strong relationships, solve problems creatively, and deliver an exceptional customer experience from start to finish. What You'll Do * Serve as the face of FASTSIGNS, greeting and assisting customers * Consult with clients to understand their needs and recommend solutions * Prepare estimates, process work orders, and manage project timelines * Collaborate with the production team to ensure timely delivery * Participate in daily team huddles and contribute to marketing efforts * Maintain organized records and follow up with clients to ensure satisfaction What You'll Gain * Extensive training-both online and in-person * A clear path for career advancement * A dynamic, fast-paced environment where no two days are the same * The chance to work with a global leader in the signage industry (700+ locations worldwide) * A supportive team that values your ideas and growth Who You Are * Outgoing, friendly, and eager to learn * A great listener with strong communication skills * Organized and detail-oriented * Comfortable with technology and multitasking * Passionate about helping others and solving problems Why FASTSIGNS? We're more than signs-we're visual communication experts. Our team is passionate, creative, and driven to make an impact. We believe in investing in our people and creating a workplace where you can thrive. Ready to make your mark? Apply today and start building a career you're proud of.
    $30k-36k yearly est. 60d+ ago

Learn more about call center representative jobs

How much does a call center representative earn in Ocean City, NJ?

The average call center representative in Ocean City, NJ earns between $24,000 and $41,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Ocean City, NJ

$32,000
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