Call center representative jobs in Olean, NY

Are you ready to take your career to new heights? Join Southern Airways, the biggest little airline in the industry, and be part of a dynamic, fast-paced environment where your excellent customer service skills will shine! As a wholly-owned subsidiary of Surf Air Mobility, we provide route services throughout the contiguous United States and the Hawaiian Islands. Our company mantra, "Every Passenger, Every Day, Every Flight," is at the heart of everything we do. By joining our team, you'll have the opportunity to make a real difference in people's lives while contributing to our mission of providing exceptional service and prioritizing passenger safety. Southern Airways is experiencing tremendous growth, offering endless opportunities for learning and career advancement. Whether you're new to the airline industry or looking to enhance your skills, you'll receive comprehensive training and support to excel in your role. Put your talents to work and join the Southern Airways team today! Be part of the biggest little airline where every passenger, every day, and every flight matters - and so do you! JOB TITLE: Airport Customer Service Agent - customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. KEY RESPONSIBILITIES Ensuring FAA, Airline and airport regulations are followed Enforcing safety/security measures and protecting sensitive zones Creating and modifying reservations Checking in passengers; safely loading and unloading passengers Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight Reviewing baggage tags for accuracy Calculating Weight/Balance and assigning seats in the plane accordingly. Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements Making announcements over a public address system Processing credit card payments Directing aircraft parking and dispatch on the ramp After additional training, towing aircraft to proper parking positions on the ramp Maintaining work area and mechanical equipment in proper order Great customer service attitude and a willingness to “find a way” as opposed to “I can't,” where applicable. Any other duties as assigned REQUIREMENTS Knowledge, Skills & Abilities: Excellent written and verbal communication skills Able to read, write and speak English effectively Able to maintain eye contact when speaking with customers Professional in appearance and manner Ability to learn, understand and communicate the terms of the company's Contract of Carriage Courteous in all interactions Able to interact effectively with passengers, co-workers and management Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Ability to diffuse stressful situations Detail-oriented and self-motivated QUALIFICATIONS Education: High school diploma or equivalent Miscellaneous Requirements: Valid driver's license and reliable transportation Computer skills - ability to learn reservation and phone systems, proficient with a PC Basic math abilities Ability to work within a 24/7 operation including holidays Ability to pass 10-year background check and pre-employment drug screen At least 18 years of age Authorized to work in the U.S. per the Immigration Act of 1986 Work Experience: Prefer at least 1 year of prior customer service experience Mental Requirements: Level 2 Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention. Physical requirements: Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time Must be able to stand for extended periods of time Must be able to work in all weather conditions and in confined spaces Must have sufficient vision and ability to safely perform the essential functions of the position. Activity Approximate % of Time Sitting: 5Standing: 70Walking: 25100% Machines and Equipment Used: Machines, Equipment, ToolsApproximate % of Time Varied: 100% Degree of Hand Eye Coordination Required: Computer: VariesPhone: VariesPhotocopier, fax machine: Varies Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5% Benefits: Competitive Salary: Attractive compensation package based on experience. Retirement Plans: Employees can enroll in our company's 401k plan. Holidays: After completion of your probationary period, eligible for paid holidays throughout the calendar year. Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including: Flight tickets at significant discount, employee and family members can fly our plane (standby space available) Discounts on hotels and resorts Car rentals at reduced rates Discounted cruises Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.

Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI - SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 17 years of age or older. General Job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!

Company:Marsh McLennan AgencyDescription: Marsh McLennan Agency Customer Service Representative, Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Customer Service Representative at Marsh McLennan Agency (MMA). Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Customer Service Representative on the Business Insurance team, you will be committed to prompt, courteous, knowledgeable service to clients and colleagues. You will work closely with our Business Insurance team providing support, which includes processing policy changes, certificates and evidence of property insurance, and policy audits; all while maintaining the highest level of accuracy. Our future colleague. We'd love to meet you if your professional track record includes these skills: High school diploma required. Property & Casualty license (or ability to obtain within 90 days) At least 1 year of Commercial Insurance experience Two (2) years Customer Service experience Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future These additional qualifications are a plus, but not required to apply: Associates or Bachelors degree preferred Experience working with EPIC We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfilment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAMID #LI-Office #MMABI The applicable base salary range for this role is $34,700 to $64,600.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Job Description We are looking for the right candidates to add to our amazing team. No previous experience or college degree is needed! Paid Training Provided! If you have an amazing attitude and good work ethic, and are looking for a fun small business work atmosphere and high paying financial opportunity than please apply. Customer Care Representative's will be responsible for generating customer traffic by creating sales appointments. This is achieved by completing a high volume of outbound and inbound calls in a timely manner, sending emails and text messages, as well as a variety of other responsibilities. You will follow communication “scripts” when handling different topics to identify customers' needs, clarify information, research issues and provide solutions and/or alternatives. Job Type: Full-time Schedule: Monday to Friday Weekend availability Supplemental Pay: Bonus pay Education: High school or equivalent (Preferred) License/Certification: Driver's License (Preferred)

Job Description We are looking for the right candidates to add to our amazing team. No previous experience or college degree is needed! Paid Training Provided! If you have an amazing attitude and good work ethic, and are looking for a fun small business work atmosphere and high paying financial opportunity than please apply. Customer Care Representative's will be responsible for generating customer traffic by creating sales appointments. This is achieved by completing a high volume of outbound and inbound calls in a timely manner, sending emails and text messages, as well as a variety of other responsibilities. You will follow communication “scripts” when handling different topics to identify customers' needs, clarify information, research issues and provide solutions and/or alternatives. Job Type: Full-time Schedule: Monday to Friday Weekend availability Supplemental Pay: Bonus pay Education: High school or equivalent (Preferred) License/Certification: Driver's License (Preferred)

We are looking for the right candidates to add to our amazing team. No previous experience or college degree is needed! Paid Training Provided! If you have an amazing attitude and good work ethic, and are looking for a fun small business work atmosphere and high paying financial opportunity than please apply. Customer Care Representative's will be responsible for generating customer traffic by creating sales appointments. This is achieved by completing a high volume of outbound and inbound calls in a timely manner, sending emails and text messages, as well as a variety of other responsibilities. You will follow communication “scripts” when handling different topics to identify customers' needs, clarify information, research issues and provide solutions and/or alternatives. Job Type: Full-time Schedule: Monday to Friday Weekend availability Supplemental Pay: Bonus pay Education: High school or equivalent (Preferred) License/Certification: Driver's License (Preferred)

Offering $16.5 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Offering $16.5 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Weigh and purchase inbound scrap, obtain required information from customers for all transactions. Complete purchasing and shipping documents. Perform general office administration duties such as answering the phones, greeting customers, and answering emails as well as other duties as assigned by the Manager. Provide a best-in-class customer experience. Organized and Neat. Willingness to learn all aspects of the office. Willing to cross-train in other positions and assist other teammates as needed. Ability to work in a fast-paced, non-stop environment while providing excellent customer service. Other duties as assigned by Management QUALIFICATIONS: 3+ years previous customer service experience preferred. Must be able to work well under pressure while providing excellent customer service. Ability to multitask within a highly dynamic, fast-paced work environment, with the ability to meet critical deadlines. Must have excellent customer service, communication, organizational and time management skills. Dependable and consistent work ethic. Must have the willingness to learn the facets of the scrap metal recycling industry. Computer experience preferred which includes Microsoft Excel, Word, Office, and the ability to learn in house systems (Buy Back Pro). Ability to meet attendance schedule with dependability and consistency.

Job Description Text "GoCarWash" to 25000 to schedule an interview!! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $15.50 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

About Us For more than 50 years, Gowanda Electronics has been a leader in the design, manufacture, and supply of precision electronic components for RF, microwave, and power applications. Components include standard off-the-shelf and custom-designed inductors, chips, chokes, coils, conicals, toroids, transformers, and magnetic devices in surface mount and axial-leaded (thru-hole) configurations that are used in a wide variety of electronic applications around the world. The company offers RoHS-compliant products as well as lead-containing components for QPL military/defense and other demanding requirements. Non-magnetic inductors are also available for situations where magnetic components would compromise system performance, as in medical imaging (MRI) equipment. SUMMARY We are searching for a dynamic, upbeat Customer Service Professional! This individual will be responsible for delivering exceptional support to our customers by promptly addressing inquiries, processing orders, and resolving concerns related to products or services. They will provide accurate information, handle requests with a positive attitude, and ensure customer satisfaction through clear communication and timely solutions, all while maintaining a high level of professionalism and empathy. If this sounds like you, please apply! MINIMUM QUALIFICATIONS EDUCATION: Associate degree EXPERIENCE : Two years of Customer Service experience in a manufacturing environment, (or similar). KNOWLEDGE: Computer literate with a working knowledge of Microsoft Office programs. SKILLS: Good organizational skills and detail oriented. The ability to meet deadlines. The ability to work and prioritize workload with minimal supervision. Effective communication skills. PHYSICAL REQUIREMENTS Must have the capability to use a computer for extended periods of time. Verbal and written communication are required for this position. SPECIFIC POSITION DUTIES Directly communicates with customers, (via telephone, electronic media, in person). Support On-Time delivery goals of the customer and Gowanda Electronics. Communicate with internal departments to ensure customer requirements are met. Maintain up to date files for Customer accounts. Access and maintain Gowanda Electronics Supplier accounts in customer portals in an accurate and timely manner when required. Maintain up-to-date listing of portal log in and password information. Reports all changes to customer's account and/or in customer's account activity to Customer Service Manager, and/or Sales Manager, and/or other members of the Senior Management Team which impact Customer's account, or Gowanda Electronics status with the customer. Maintain forecasts for assigned products in an accurate and timely manner. Work with Accounting Department regarding customer purchase orders, payment terms, and payments when necessary. Processes orders, schedule changes, applications, questionnaires, and other documentation as required by customer. When appropriate, may prepare and submit quotes and bids to customers, including: Gathering appropriate information from customers to forward customer's price inquiries to Supply Chain. Forward customer specifications to Supply Chain and/or Engineering as required. Work with the appropriate member(s) of Senior Management Team to establish pricing base on Company's margin guidelines. Maintains Quote Log. Participate in Sales Account meetings as required. Participate in weekly Production Planning meetings. Participate in other meetings as required. Provide coverage to the Company's phone system as specified. Support Outside Sales Representatives with information for existing customers or leads for potential Customers that come in through the Company, within the Representatives assigned territory. Process Customer complaints in accordance with Gowanda Quality Management System. Perform other customer-related duties as requested. Meet all Company training requirements within established guidelines. Maintain a clean and organized work area. Promote “Safety First”, helping the Company to achieve “0” safety incidents. Communicate a positive, proactive attitude as team member, always treating other Company team members with respect and dignity. Additional administrative/office duties when needed. Why should you join our team? Our team is growing! At Gowanda Electronics we recognize that our employees play a vital role in our success, so we've created an environment that focuses on innovation, empowerment, and recognition of individual expertise. We are known for our quality products and exemplary customer service, and it all starts with our employees. We are proud of the role we play as technology leaders and the difference we make every day by putting our customers first! We are also committed to providing our employees with a comprehensive package and career growth opportunities! Annual pay increases Medical, Dental, Vision, & Prescription plans Flexible Spending Accounts (FSA) 401K Program with Employer Match Group Life Insurance Short & Long Term Disability Coverage Vacation & Sick (in addition to 11 paid holidays) This position is not eligible for relocation allowance. Gowanda Electronics is an equal-opportunity organization. We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. At Gowanda Electronics, we are committed to fostering an inclusive, accessible environment, where all employees are valued and supported. Veterans are encouraged to apply.

Job Description About Us For more than 50 years, Gowanda Electronics has been a leader in the design, manufacture, and supply of precision electronic components for RF, microwave, and power applications. Components include standard off-the-shelf and custom-designed inductors, chips, chokes, coils, conicals, toroids, transformers, and magnetic devices in surface mount and axial-leaded (thru-hole) configurations that are used in a wide variety of electronic applications around the world. The company offers RoHS-compliant products as well as lead-containing components for QPL military/defense and other demanding requirements. Non-magnetic inductors are also available for situations where magnetic components would compromise system performance, as in medical imaging (MRI) equipment. SUMMARY We are searching for a dynamic, upbeat Customer Service Professional! This individual will be responsible for delivering exceptional support to our customers by promptly addressing inquiries, processing orders, and resolving concerns related to products or services. They will provide accurate information, handle requests with a positive attitude, and ensure customer satisfaction through clear communication and timely solutions, all while maintaining a high level of professionalism and empathy. If this sounds like you, please apply! MINIMUM QUALIFICATIONS EDUCATION: Associate degree EXPERIENCE: Two years of Customer Service experience in a manufacturing environment, (or similar). KNOWLEDGE: Computer literate with a working knowledge of Microsoft Office programs. SKILLS: Good organizational skills and detail oriented. The ability to meet deadlines. The ability to work and prioritize workload with minimal supervision. Effective communication skills. PHYSICAL REQUIREMENTS Must have the capability to use a computer for extended periods of time. Verbal and written communication are required for this position. SPECIFIC POSITION DUTIES Directly communicates with customers, (via telephone, electronic media, in person). Support On-Time delivery goals of the customer and Gowanda Electronics. Communicate with internal departments to ensure customer requirements are met. Maintain up to date files for Customer accounts. Access and maintain Gowanda Electronics Supplier accounts in customer portals in an accurate and timely manner when required. Maintain up-to-date listing of portal log in and password information. Reports all changes to customer's account and/or in customer's account activity to Customer Service Manager, and/or Sales Manager, and/or other members of the Senior Management Team which impact Customer's account, or Gowanda Electronics status with the customer. Maintain forecasts for assigned products in an accurate and timely manner. Work with Accounting Department regarding customer purchase orders, payment terms, and payments when necessary. Processes orders, schedule changes, applications, questionnaires, and other documentation as required by customer. When appropriate, may prepare and submit quotes and bids to customers, including: Gathering appropriate information from customers to forward customer's price inquiries to Supply Chain. Forward customer specifications to Supply Chain and/or Engineering as required. Work with the appropriate member(s) of Senior Management Team to establish pricing base on Company's margin guidelines. Maintains Quote Log. Participate in Sales Account meetings as required. Participate in weekly Production Planning meetings. Participate in other meetings as required. Provide coverage to the Company's phone system as specified. Support Outside Sales Representatives with information for existing customers or leads for potential Customers that come in through the Company, within the Representatives assigned territory. Process Customer complaints in accordance with Gowanda Quality Management System. Perform other customer-related duties as requested. Meet all Company training requirements within established guidelines. Maintain a clean and organized work area. Promote “Safety First”, helping the Company to achieve “0” safety incidents. Communicate a positive, proactive attitude as team member, always treating other Company team members with respect and dignity. Additional administrative/office duties when needed. Why should you join our team? Our team is growing! At Gowanda Electronics we recognize that our employees play a vital role in our success, so we've created an environment that focuses on innovation, empowerment, and recognition of individual expertise. We are known for our quality products and exemplary customer service, and it all starts with our employees. We are proud of the role we play as technology leaders and the difference we make every day by putting our customers first! We are also committed to providing our employees with a comprehensive package and career growth opportunities! Annual pay increases Medical, Dental, Vision, & Prescription plans Flexible Spending Accounts (FSA) 401K Program with Employer Match Group Life Insurance Short & Long Term Disability Coverage Vacation & Sick (in addition to 11 paid holidays) This position is not eligible for relocation allowance. Gowanda Electronics is an equal-opportunity organization. We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. At Gowanda Electronics, we are committed to fostering an inclusive, accessible environment, where all employees are valued and supported. Veterans are encouraged to apply.

About Us For more than 50 years, Gowanda Electronics has been a leader in the design, manufacture, and supply of precision electronic components for RF, microwave, and power applications. Components include standard off-the-shelf and custom-designed inductors, chips, chokes, coils, conicals, toroids, transformers, and magnetic devices in surface mount and axial-leaded (thru-hole) configurations that are used in a wide variety of electronic applications around the world. The company offers RoHS-compliant products as well as lead-containing components for QPL military/defense and other demanding requirements. Non-magnetic inductors are also available for situations where magnetic components would compromise system performance, as in medical imaging (MRI) equipment. SUMMARY We are searching for a dynamic, upbeat Customer Service Professional! This individual will be responsible for delivering exceptional support to our customers by promptly addressing inquiries, processing orders, and resolving concerns related to products or services. They will provide accurate information, handle requests with a positive attitude, and ensure customer satisfaction through clear communication and timely solutions, all while maintaining a high level of professionalism and empathy. If this sounds like you, please apply! MINIMUM QUALIFICATIONS EDUCATION: Associate degree EXPERIENCE : Two years of Customer Service experience in a manufacturing environment, (or similar). KNOWLEDGE: Computer literate with a working knowledge of Microsoft Office programs. SKILLS: Good organizational skills and detail oriented. The ability to meet deadlines. The ability to work and prioritize workload with minimal supervision. Effective communication skills. PHYSICAL REQUIREMENTS Must have the capability to use a computer for extended periods of time. Verbal and written communication are required for this position. SPECIFIC POSITION DUTIES Directly communicates with customers, (via telephone, electronic media, in person). Support On-Time delivery goals of the customer and Gowanda Electronics. Communicate with internal departments to ensure customer requirements are met. Maintain up to date files for Customer accounts. Access and maintain Gowanda Electronics Supplier accounts in customer portals in an accurate and timely manner when required. Maintain up-to-date listing of portal log in and password information. Reports all changes to customer's account and/or in customer's account activity to Customer Service Manager, and/or Sales Manager, and/or other members of the Senior Management Team which impact Customer's account, or Gowanda Electronics status with the customer. Maintain forecasts for assigned products in an accurate and timely manner. Work with Accounting Department regarding customer purchase orders, payment terms, and payments when necessary. Processes orders, schedule changes, applications, questionnaires, and other documentation as required by customer. When appropriate, may prepare and submit quotes and bids to customers, including: Gathering appropriate information from customers to forward customer's price inquiries to Supply Chain. Forward customer specifications to Supply Chain and/or Engineering as required. Work with the appropriate member(s) of Senior Management Team to establish pricing base on Company's margin guidelines. Maintains Quote Log. Participate in Sales Account meetings as required. Participate in weekly Production Planning meetings. Participate in other meetings as required. Provide coverage to the Company's phone system as specified. Support Outside Sales Representatives with information for existing customers or leads for potential Customers that come in through the Company, within the Representatives assigned territory. Process Customer complaints in accordance with Gowanda Quality Management System. Perform other customer-related duties as requested. Meet all Company training requirements within established guidelines. Maintain a clean and organized work area. Promote “Safety First”, helping the Company to achieve “0” safety incidents. Communicate a positive, proactive attitude as team member, always treating other Company team members with respect and dignity. Additional administrative/office duties when needed. Why should you join our team? Our team is growing! At Gowanda Electronics we recognize that our employees play a vital role in our success, so we've created an environment that focuses on innovation, empowerment, and recognition of individual expertise. We are known for our quality products and exemplary customer service, and it all starts with our employees. We are proud of the role we play as technology leaders and the difference we make every day by putting our customers first! We are also committed to providing our employees with a comprehensive package and career growth opportunities! Annual pay increases Medical, Dental, Vision, & Prescription plans Flexible Spending Accounts (FSA) 401K Program with Employer Match Group Life Insurance Short & Long Term Disability Coverage Vacation & Sick (in addition to 11 paid holidays) This position is not eligible for relocation allowance. Gowanda Electronics is an equal-opportunity organization. We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. At Gowanda Electronics, we are committed to fostering an inclusive, accessible environment, where all employees are valued and supported. Veterans are encouraged to apply.

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry. Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership. These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces. Our Opportunity We are currently seeking an Customer Service Representative to join our team of professionals. Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at Richelieu.com as well as Richelieu YouTube. Key Responsibilities As a critical and meaningful role within the Richelieu organization, the Customer Service Representative is primarily responsible for providing customer service support to the company by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. This person will specialize in supporting our vast closet solutions. This position is also responsible for ensuring that excellent standards of service and high levels of customer satisfaction are maintained. The Customer Service Representative will report directly to the Operations Manager. Answer phone calls from customers placing orders as well as provide sales quotes Work closely alongside outside sales representatives with customer orders and quotes Assist walk-in customers in the showroom with questions and order placement Solicit new or complimentary sales for customers via phone as well as face-to-face in the showroom Research product solutions for customers to solve field-project issues Hours of operation are Monday to Friday, day shift only. This position may require lifting/pushing/carrying items up to or more than 50 pounds, working around fumes, airborne particles, or toxic chemicals What We Are Looking For Experience providing customer service by phone or in-person, sitting at a desk for long periods of time Knowledge, or curiosity with the ability to learn, about interior design, cabinetry, millwork, kitchen and bath design, or closets Good general math ability; comfortable and adept at working with nprecise numbers and calculations Excellent communication skills, maintaining a positive and professional demeanor with all customers Thorough and committed to providing top-quality service to Richelieu customers, in accordance with our first core value: Customer Focus Highly desired - fluency in Spanish to assist with our bilingual customers AS400 (database) experience is preferred but not mandatory High school graduate or equivalent required; additional college or educational courses may be helpful Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks Compensation and Benefits Competitive market-based hourly pay rate of $21.63 an hour Group insurance program (medical, dental, vision, life, disability, etc.) Employee Stock Purchase Plan with employer matching 401(K) with employer matching Paid vacation, sick days, and holidays #RichelieuHR

Casual offers approx. 8-15 hours weekly. Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). JOB DUTIES: • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • May handle customer returns. • May support specific customer(s). • Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems. • Performs other duties as assigned. • Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Excellent communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Strong computer skills. • Strong negotiation skills. • Basic product knowledge. • Reliability, organization, and attention to detail required. COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. Pay: $ - $ / hour Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Job Description At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities The Customer Service Representative plays a key role in delivering accurate, timely, and professional support to both internal and external customers regarding a wide range of loan servicing topics. This position requires a comprehensive understanding of consumer, mortgage, and commercial loans, as well as related operational processes such as payments, escrow, amortization, payoffs, and account maintenance. Essential Responsibilities: Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all training requirements in a timely manner. Serve as the first line of support for incoming telephone inquiries from customers, branch staff, and internal departments regarding loan accounts, including payoffs, payment histories, billing disputes, escrow accounts, amortization schedules, interest calculations, and more Research and resolve complex account issues, perform necessary loan maintenance, and communicate resolutions clearly and professionally Reorder coupon books and process installment loan payment deferments, including due date changes, in accordance with bank policy and customer requests Respond to and document requests related to automatic funds transfers (AFTs), ACH payment activity, deceased borrower procedures, and account adjustments Prepare and send customer correspondence related to loan servicing inquiries, account updates, or other transactional needs Respond to and fulfill loan information requests received from government agencies, financial institutions, and legal representatives Coordinate and collaborate with other departments and team members to ensure accurate information flow and efficient service resolution Utilize loan servicing systems, document imaging platforms, and Microsoft Office tools to process, track, and report work activities Maintain working knowledge of consumer protection laws and regulations including but not limited to FCRA, SCRA, MLA, RESPA, SII as well as internal loan servicing procedures Participate in departmental projects or initiatives as needed and contribute toward continuous process improvement Maintain a high level of professionalism and customer service, balancing empathy and compliance in every interaction Ancillary Duties: As an integral member of the Loan Operations Department, this position is also responsible to provide assistance wherever necessary to help the Loan Operations Department and the Bank in achieving their annual goals. Qualifications Education, Training and Requirements: Associates Degree in Business or Finance preferred (or equivalent relative work experience) All applicants must be 18 years of age or older Skills: Strong verbal and written communication skills with a professional, customer-focused demeanor Excellent attention to detail, time management, and organizational skills Ability to multi-task and work effectively in a fast-paced, high-volume environment Proficient in Microsoft Office, especially Word and Excel Strong data entry, computer navigation, and system documentation skills Solid research, problem-solving, and critical thinking abilities Team-oriented with a collaborative approach to achieving goals Experience: One-year experience in customer service or related financial services role normally required Experience in loan operations or loan support functions a strong plus

Job Description About Us For more than 50 years, Gowanda Electronics has been a leader in the design, manufacture, and supply of precision electronic components for RF, microwave, and power applications. Components include standard off-the-shelf and custom-designed inductors, chips, chokes, coils, conicals, toroids, transformers, and magnetic devices in surface mount and axial-leaded (thru-hole) configurations that are used in a wide variety of electronic applications around the world. The company offers RoHS-compliant products as well as lead-containing components for QPL military/defense and other demanding requirements. Non-magnetic inductors are also available for situations where magnetic components would compromise system performance, as in medical imaging (MRI) equipment. SUMMARY We are searching for a dynamic, upbeat Customer Service Professional! This individual will be responsible for delivering exceptional support to our customers by promptly addressing inquiries, processing orders, and resolving concerns related to products or services. They will provide accurate information, handle requests with a positive attitude, and ensure customer satisfaction through clear communication and timely solutions, all while maintaining a high level of professionalism and empathy. If this sounds like you, please apply! MINIMUM QUALIFICATIONS EDUCATION: Associate degree EXPERIENCE: Two years of Customer Service experience in a manufacturing environment, (or similar). KNOWLEDGE: Computer literate with a working knowledge of Microsoft Office programs. SKILLS: Good organizational skills and detail oriented. The ability to meet deadlines. The ability to work and prioritize workload with minimal supervision. Effective communication skills. PHYSICAL REQUIREMENTS Must have the capability to use a computer for extended periods of time. Verbal and written communication are required for this position. SPECIFIC POSITION DUTIES Directly communicates with customers, (via telephone, electronic media, in person). Support On-Time delivery goals of the customer and Gowanda Electronics. Communicate with internal departments to ensure customer requirements are met. Maintain up to date files for Customer accounts. Access and maintain Gowanda Electronics Supplier accounts in customer portals in an accurate and timely manner when required. Maintain up-to-date listing of portal log in and password information. Reports all changes to customer's account and/or in customer's account activity to Customer Service Manager, and/or Sales Manager, and/or other members of the Senior Management Team which impact Customer's account, or Gowanda Electronics status with the customer. Maintain forecasts for assigned products in an accurate and timely manner. Work with Accounting Department regarding customer purchase orders, payment terms, and payments when necessary. Processes orders, schedule changes, applications, questionnaires, and other documentation as required by customer. When appropriate, may prepare and submit quotes and bids to customers, including: Gathering appropriate information from customers to forward customer's price inquiries to Supply Chain. Forward customer specifications to Supply Chain and/or Engineering as required. Work with the appropriate member(s) of Senior Management Team to establish pricing base on Company's margin guidelines. Maintains Quote Log. Participate in Sales Account meetings as required. Participate in weekly Production Planning meetings. Participate in other meetings as required. Provide coverage to the Company's phone system as specified. Support Outside Sales Representatives with information for existing customers or leads for potential Customers that come in through the Company, within the Representatives assigned territory. Process Customer complaints in accordance with Gowanda Quality Management System. Perform other customer-related duties as requested. Meet all Company training requirements within established guidelines. Maintain a clean and organized work area. Promote “Safety First”, helping the Company to achieve “0” safety incidents. Communicate a positive, proactive attitude as team member, always treating other Company team members with respect and dignity. Additional administrative/office duties when needed. Why should you join our team? Our team is growing! At Gowanda Electronics we recognize that our employees play a vital role in our success, so we've created an environment that focuses on innovation, empowerment, and recognition of individual expertise. We are known for our quality products and exemplary customer service, and it all starts with our employees. We are proud of the role we play as technology leaders and the difference we make every day by putting our customers first! We are also committed to providing our employees with a comprehensive package and career growth opportunities! Annual pay increases Medical, Dental, Vision, & Prescription plans Flexible Spending Accounts (FSA) 401K Program with Employer Match Group Life Insurance Short & Long Term Disability Coverage Vacation & Sick (in addition to 11 paid holidays) This position is not eligible for relocation allowance. Gowanda Electronics is an equal-opportunity organization. We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. At Gowanda Electronics, we are committed to fostering an inclusive, accessible environment, where all employees are valued and supported. Veterans are encouraged to apply.