Call center representative jobs in Roanoke Rapids, NC

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Chris Canady - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

Under direct supervision and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely, and consistent information. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: * Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. * Get paid early. Get paid fast. * 401(k) with annual company match. * Paid holidays, vacation time, educational assistance program, and more! ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES: Other duties may be assigned. * Maintain customer files to ensure up to date information. * Research and respond to customer inquiries. * Manage customer requests for assistance, information, and issue resolution. * Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met. * Maintain regular communication with decision makers within customer organizations. * Train customers on various business issues and applications to maximize value. * Respond to various customer requests and needs. * Answer inquiries by phone, email, and internet response. * Perform other duties as needed or assigned by supervisor. * Other duties may be assigned. MINIMUM QUALIFICATIONS AND REQUIREMENTS: * High School Diploma or GED. * Up to 2 years of experience in a customer service role. * Ability to type 45 wpm and perform 10-key by touch. * Strong verbal and written communication skills, and organization and planning skills. * Knowledge and experience with Microsoft office applications. * Ability to prioritize pending tasks in a logical manner. * Ability to learn quickly and retain information. WORKING CONDITIONS: * Office environment. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.

Qualifications High school diploma Required; Bachelor's or Associate's degree preferred Proficiency with Mobile Technology, Microsoft Office Suite, and CRM Outside business-to-business sales or route sales experience preferred Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards Company Overview: UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our outside sales team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services. Responsibilities of the Customer Development Representative: Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions Work with the Customer Service team to develop strategies to further develop our market share Conduct presentation meetings with potential clients as needed Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale UniFirst offers the Benefits you need to excel as a Customer Development Representative: Competitive base salary Incentives based on monthly sales Uncapped monthly commissions Protected territory Industry-leading sales training Vehicle Mileage and cell phone reimbursement Cutting edge sales tools, including a data management device with CRM software Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more A Career with UniFirst Offers: Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: We're a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to! Technology: UniFirst's many cutting edge sales tools and innovative programs are designed with one purpose in mind - to help you succeed. Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sunday Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide) * Award Winning Culture with the Opportunity to Advance * Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives! A day in the life of a Customer Account Representative: * Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new rental orders when needed on the sales floor and over the phone * Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned. * Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized What are the minimum requirements? * High school diploma or equivalent * Must be at least 18 years of age * Valid state driver's license and good driving record -- You WILL be driving the company vehicles * Ability to lift and move product such as furniture, electronics, and appliances * Great communication and customer service skills What are some additional helpful traits? * Seeking more than just a job, but a CAREER * A desire to improve our customer's lives * A hunger to learn the business * Grit and determination Physical Demands The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job. Expected Hours of Work This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs. This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

Job DescriptionBenefits: License Reimbursement Salary Plus Commission Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As an Customer Relations Representative - State Farm Agent Team Member for Margier White - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Experience managing client relationships is preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening Dedicated to customer service Able to anticipate customer needs Able to effectively relate to a customer

Customer Care Center Agent I Reports To: Customer Care Center Manager None FLSA Status: Non-Exempt To provide clients with accurate answers and information concerning their accounts, policies and procedures within established service levels and service quality metrics. Specific Job Functions (Duties/Responsibilities): Provide service support to Southern Bank clients initiating contact via the Customer Care Center, which may involve questions regarding products, online support and their accounts. This position communicates directly with clients, as well as internal service partners, to effectively resolve issues, questions, and service requests. The Customer Care Center Agent will utilize skills and expertise to deliver premier customer service through defined procedures, established policies, and their own robust knowledge. This position is responsible for client satisfaction and retention through accurate and thorough processing, efficient problem solving, and effective service partner assistance. Perform other duties as assigned. JOB REQUIREMENTS: Knowledge/Skills/Abilities Required: Maintain a professional and pleasant manner under pressure Maintain up-to-date knowledge of all Bank services and products Proactive teamwork and cooperation Adhere to established service level and quality assurance metrics Excellent customer service skills including ability to handle difficult customer situations Excellent communication and listening skills Ability to handle detailed documentation Ability to engage with clients verbally while simultaneously completing online documentation of the conversation Strong PC skills with emphasis on Microsoft office applications Previous experience in service desk environment preferred Education/Experience Requirements: High School diploma or general education degree (GED) or equivalent. Previous community Banking experience with new accounts preferred. One to two years of previous experience in customer contact or sales roles preferred. Capable user of standard office equipment/software applications.

Store 2723079: 5102 Dortches Blvd, Rocky Mount, North Carolina 27804Shift AvailabilityFlexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

Job Description Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout Exhibit a sense of urgency when answering store phone lines or helping carryout customers Provide quality customer service to internal and external customers both over the phone and in person Ability to speak and write clearly and comprehension of using a computer based order entry system Contribute to and promote an atmosphere of teamwork, energy, and fun To have transportation to and from work to be able to be on time to scheduled shifts

General Summary: Picks, stages, and loads pallets of finished products onto trucks for transport. Benefits and Culture We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Reser's offers choices whenever possible, because we recognize the diverse and ever changing needs of our employees. Full-time employee benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options. We strive to be your Employer of Choice. As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees want to build a lasting career. Visit our website to learn more about our competitive benefit programs - **************************************** Principal Duties and Responsibilities 1. Picks, stocks, and stages pallets of finished products according to company policies. 2. Loads and unloads trucks with pallets of finished products. 3. Rotates, wraps, and prepares products according to company and customer guidelines. 4. Moves products and pallets using a forklift or pallet jack. 5. Inventories stored pallets. 6. Maintains a clean and organized work area. 7. Maintains and files paperwork received from common carriers. 8. Follows company safety guidelines and Good Manufacturing Practices. 9. Assists in the raw materials warehouse as needed. 10. Regular attendance and punctuality are required due to working with people, items and equipment that are at the facility. Job Specifications 1. Warehouse experience is required. 2. Forklift experience is preferred. 3. The position will be required to perform basic math. 4. English/Spanish bilingual is preferred. Working Conditions 1. Warehouse and production environment. 2. The environment may be wet or dry and temperatures may range from 0°F to 110°F. 3. Repetitive hand, wrist and finger activities. 4. Repetitive lifting, kneeling, and bending with packages in excess of 70 lbs. is required. 5. Production demands may require overtime and/or evening or weekend scheduling. Recipe for Success Reser's is the leading provider of fresh refrigerated deli salads, side dishes, and prepared foods for the supermarket, club store, and food service industries. Family owned and operated, Reser's has been a proud sponsor of good times at racetracks, picnics, BBQs, music festivals, and affordable family meals since 1950. Reser's family of brands include Reser's American Classics, Main St Bistro, Stonemill Kitchens, and more. With more than 4,500 employees, Reser's operates 14 facilities in the US, Mexico, and Canada and actively supports the communities it serves. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description Reports to Department Head Primary Role Provide service and marketing/placing assistance to assigned accounts. Support agency and assigned producers by placing and processing new business and renewals. Support sales and account growth objectives of the agency through cross selling, up selling, making inter departmental referrals and obtaining testimonials and referrals. Performance Standards Assist Account Manager's and agency's target goals for: Client service including zero backlogs in account servicing for all transaction processing Renewal retention Sales including new business production and referrals Account development including cross selling and up-selling Collections Provide support to producers to facilitate account growth. Qualifications Good oral and written communication skills Technical and client relations experience Good organizational skills Property casualty license required or must obtain license within first 90 days of employment. College degree, CISR, ACSR, CIC or CPCU preferred. Duties Assist with all account transactions including applications, quotations, ID cards, proposals, summaries, endorsements, certificates, binders, billing, follow-up, and correspondence on assigned accounts. Maintain all client files in the agency management system with full policy detail and use the system for all transactions, notes and diaries. Respond to client inquiries, incoming mail, company requests, and producers' needs on a timely basis. Collect renewal data on assigned accounts. Review and order renewals according to agency procedures. Survey policy coverages and identify cross-selling and upgrading opportunities. Review, analyze, and submit applications to insurance companies. Follow agency's underwriting guidelines. Prepare quotations, coverage summaries/comparisons, proposals and recommendations needed to insure clients/prospects understanding and adequacy of coverages. Review new business, renewals, endorsements to insure items were received as ordered. Prepare billing following agency's credit and collections policies. Participate in courses for insurance/sales skills. Maintain current knowledge of underwriting requirements of carriers. Keep current with industry trends by reading appropriate journals and company bulletins. Maintain knowledge of policy provisions and any changes in these provisions. Maintain client risk files on computer system and use computer system for all processing transactions. Participate in any special projects at management's request.

Customer Care Center Agent I Reports To: Customer Care Center Manager None FLSA Status: Non-Exempt To provide clients with accurate answers and information concerning their accounts, policies and procedures within established service levels and service quality metrics. Specific Job Functions (Duties/Responsibilities): * Provide service support to Southern Bank clients initiating contact via the Customer Care Center, which may involve questions regarding products, online support and their accounts. * This position communicates directly with clients, as well as internal service partners, to effectively resolve issues, questions, and service requests. * The Customer Care Center Agent will utilize skills and expertise to deliver premier customer service through defined procedures, established policies, and their own robust knowledge. * This position is responsible for client satisfaction and retention through accurate and thorough processing, efficient problem solving, and effective service partner assistance. * Perform other duties as assigned. JOB REQUIREMENTS: Knowledge/Skills/Abilities Required: * Maintain a professional and pleasant manner under pressure * Maintain up-to-date knowledge of all Bank services and products * Proactive teamwork and cooperation * Adhere to established service level and quality assurance metrics * Excellent customer service skills including ability to handle difficult customer situations * Excellent communication and listening skills * Ability to handle detailed documentation * Ability to engage with clients verbally while simultaneously completing online documentation of the conversation * Strong PC skills with emphasis on Microsoft office applications * Previous experience in service desk environment preferred Education/Experience Requirements: * High School diploma or general education degree (GED) or equivalent. * Previous community Banking experience with new accounts preferred. * One to two years of previous experience in customer contact or sales roles preferred. * Capable user of standard office equipment/software applications.

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Job DescriptionThe Personal Lines CSR at The Pegram Agency Inc. is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.Responsibilities Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail. Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Actively solicit increases in coverage or rounding out accounts at every service contact. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system Qualifications Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelor's Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations. Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision. Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills. Technology and Computer proficiency including agency management systems. Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIANC member agency is a great career choice! IIANC's members are Trusted Choice independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

Pay rate: $18/hr Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference. What's the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. Are you energetic, enthusiastic with an engaging personality? Are you driven to deliver effective results while providing excellent customer service? Do you have extraordinary communication skills? What's in it for YOU? Paid Training Medical, Dental, and Vision Insurance Paid Time Off Employee Discounts Full-time, non-seasonal Career Advancement Early access to earned wages (access up to 50% of earned wages, capped at $500) Responsibilities Process credit card payments over the phone or via Storefront for new and existing customers. Provide excellent care Assist with any customer issues Document any phone calls and actions in the database. Perform opening and closing duties of the Storefront lobby. Maintain concentration and focus to meet performance goals. Maintain good working relationships with assigned supervisors and coworkers. Qualifications What We Look for in a Candidate: 18 years or older High School Diploma or GED Ability to remain engaged on the phone and in person throughout the entirety of your shift with minimal to no distractions. Superb attendance, so you can be there when our customers need us Have computer technology savviness with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience, speaking to customers over the phone All job offers are contingent upon completion of a drug screen and background check.

The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include - gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office. DUTIES / RESPONSIBILITIES * Greets all walk-in customers in a professional and courteous manner. * Answer and directs all phone traffic in a polite, courteous and cheerful manner. * Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum). * Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. * Educate customers on CARSTAR's CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery). * Schedule and record appraisal and delivery appointments. * Update and maintain the store scheduler with Office Manager. * Collect and record payment for completed repairs; may perform some A/R. * File repair order paperwork accurately or record in CARSTAR management system. * Provide customers with CARSTAR's warranty information (5-Year and Limited Lifetime). * Perform follow-up sales calls on estimate quotes (unsold) within 48 hours. * Maintain the front office and customer reception areas. * Attend daily release meetings. * Other duties as assigned. EXPERIENCE / SKILL REQUIREMENTS * 2+ years of customer service experience required, preferably in a retail setting. * HS diploma or GED equivalent required; college degree preferred. * Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base. * Call center sales experience (or equivalent sales experience) preferred. * Highly organized; ability to handle multiple concurrent assignments. * Proficient with Microsoft Office and POS/management systems. * Strong attention to details. * Punctual and professional appearance. * Ability to receive direction and work well with others. * Valid driver's license and insurable driving record. PHYSICAL REQUIREMENTS * Essential physical requirements include: * Ability to stoop, bend and kneel, squat, kneel and pulling * Extended periods of kneeling, bending, squatting and stooping * Carry and lift heavy objects (up to 50lbs) * Standing, sitting and walking * Performing repetitive motions WORK ENVIRONMENT Exposure to: * Paint, fumes and particles * Dirt / Dust * Chemicals / Toxins * Varying heat / cold * Intermittent noise * All duties, responsibilities and experience are subject to change by location

**Shift Hours: Part-time, PRN (as needed), 8 - 12 hour shifts** R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative** , you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. **Here's what you can expect working in Patient Registration (Customer Service):** + Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. + Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time. + Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. + A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. **Requirements:** + High School Diploma or GED + Excellent customer service experience For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (***************************** R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (*********************************************************************************** To learn more, visit: R1RCM.com Visit us on Facebook (******************************* R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .

Job DescriptionCALL CENTER/CUSTOMER SERVICE REPRESENTATIVE WANTED Position Type: Full-Time Competitive salary of $19/hour, depending on qualifications and experience. We are seeking a knowledgeable and results-driven individual to serve as a call center/customer service representative for Prudential Stainless & Alloys, LP, a leading master distributor dedicated to servicing metal service center customers across the USA, Canada and abroad. We provide a wide range of products, specializing in unusual and difficult to find items. Prudential Stainless & Alloys has been in business for 77 years. We are now moving to North Carolina! We pride ourselves on cultivating an environment of respect for our employees and growing with them. For example, we have never had a layoff in all our years of business, not even during COVID. We have many employees with 10, 20 and 30+ years tenure with us. Qualifications Proven experience in call center or customer service. Strong verbal and written communication skills. Ability to work independently and as part of a team. Strong organizational skills and math proficiency. Solid work history and detail oriented. High school diploma or equivalent. Responsibilities Handle inbound sales calls, emails, and inquiries Provide accurate product information, pricing, and availability. Process orders and ensure customer satisfaction. Build and maintain relationships with new and existing customers. Benefits Health insurance. 401k. Paid time off. 11 paid holidays per year. Why Join Us? Opportunities for professional growth and development. Supportive team culture and work environment. Play a critical role in a successful company. We are an equal opportunity employer and welcome applications from all qualified candidates. Take charge of your career and help us build a more productive future. Apply today!