Customer Relations Representative
Call center representative job in Saint Louis, MI
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Relations Representative with Wright Agency - Farm Bureau Insurance, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals.
In this role, youll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. Youll have the opportunity to develop professionally while contributing to the agencys success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement.
RESPONSIBILITIES:
Generate leads and actively pursue new business opportunities.
Educate clients about insurance products and recommend appropriate coverage options.
Foster strong client relationships through regular follow-ups and proactive communication.
Maintain accurate client records and manage policy updates efficiently.
QUALIFICATIONS:
Excellent communication and relationship-building abilities.
Experience in sales or customer service preferred.
Goal-oriented and motivated by achieving measurable results.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Currently licensed applicants preferred (Property/Casualty or Life/Health).
Customer Relations Representative - State Farm Agent Team Member
Call center representative job in Saginaw, MI
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Relations Representative - State Farm Agent Team Member
Call center representative job in Auburn, MI
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Brad Martin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Customer Relations Representative
Call center representative job in Bay City, MI
Job DescriptionBenefits:
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
Joining James Munn Insurance Agency as a Customer Relations Representative means becoming an essential part of a growing and customer-focused insurance agency. Your initiative, people skills, and ability to connect with customers will help strengthen our presence in the community. This position is ideal for someone who enjoys uncovering customer needs, presenting thoughtful insurance solutions, and working toward clear sales objectives.
This opportunity allows you to pair strong communication with a results-driven approach while building meaningful relationships with customers. Youll expand your professional skills while supporting the agencys long-term success. Were looking for motivated individuals who are ready to contribute and grow within our agency.
RESPONSIBILITIES:
Seek out and develop new business through lead generation and referrals.
Explain insurance options in a clear and supportive way, recommending coverage that fits customer needs.
Build lasting customer relationships with consistent outreach and personalized service.
Keep records accurate and up to date while managing policy adjustments.
QUALIFICATIONS:
Strong interpersonal and communication skills.
Previous experience in sales or customer service is helpful.
Driven by goals and energized by achieving measurable success.
Able to stay organized and handle multiple responsibilities effectively.
Property/Casualty or Life/Health licensed applicants preferred, must be willing to obtain.
Call Center Representative
Call center representative job in Grand Blanc, MI
Join Our Team and Make a Difference!
We strive to execute our mission of enriching people's lives: members, employees, and communities. Our vision is to be a leader in our industry by providing quality financial services, developing an empowered and diverse team, and making our communities a better place to live. We do this by abiding by our core values of Empowerment, Accountability, Transparency, Collaboration, and Volunteerism each day, and have a strong focus in community involvement.
Why Dort Financial Credit Union?
Comprehensive Benefits:
Medical, dental, and vision insurance; Life/AD&D and Disability Insurance; HSA/FSA plans
Additional Benefits:
Tuition reimbursement; LegalShield; Pet Benefits; Employee Assistance Program; free Telemedicine; competitive 401(k) match with Safe Harbor; referral bonuses; and paid time off, including holidays.
Your Role:
As a vital member of our team, you will be building and strengthening member relationships by providing technical support for all online banking services and applications while matching their needs with our products and services. Along with other tasks, your role will involve:
Answering incoming calls while providing a positive and professional image
Initiating enrollment of new member accounts following proper procedures and accuracy
Processing monetary and non-monetary transactions for our members
Researching and resolving online and mobile banking issues
Handling general inquiries from members, potential members, team members, etc relating to Credit Union products and services
What We're Looking For:
Education: High School Diploma or GED required.
Experience: We value at least one year of credit union or financial experience, in call center environment preferred.
Skills: You should be bondable and proficient with Microsoft Office or similar software, with a positive attitude and excellent communication skills.
Ready to Join Us?
If you're enthusiastic about making a meaningful impact and growing your career with a supportive and dynamic team, apply now and start your journey with Dort Financial Credit Union today!
*Sponsorship for work authorization is not available for this position. Candidates are responsible for ensuring they have the legal authorization to work in the location where they apply.*
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Call center representative job in Ovid, MI
Job DescriptionOverview: Are you ready to join a dynamic team that's been making waves in the insurance industry since 2020? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Michigan - we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of six seasoned professionals, you'll have the chance to engage with clients within Michigan, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.
Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you. products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
GET HIRED TODAY CUSTOMER SERVICE REPS NEEDED
Call center representative job in Davison, MI
Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. Optimum Retail Dynamics values teamwork within our agency and strives for good partnerships across all platforms.
Come join our Team today!
Do you like high paced environment?
Are you tired of no opportunity to move up?
Here at Optimum Retail Dynamics we offer FULL TIME PERMANENT EMPLOYMENT and growth inside our company!
We work with many clients offering marketing and promotional campaigns across the greater Genesee County area.
Job Description:
We are seeking individuals looking for FULL TIME employment. Guaranteed 40 hours per week! Competitive weekly pay!
WE ARE WILLING TO TRAIN!!!!
We only promote from within!
Fast advancement programs
Unlimited Earning Potential
INTERVIEWING TODAY. START THIS WEEK. PAY EVERY FRIDAY.
Morning & Afternoon Shifts Available
Call today, positions are filling fast!
Qualifications
Job Requirements
We are looking for candidates who have:
- Hands on background
- Good with face to face customer service
- Professional appearance
- Clean Background
- Reliable Transportation
If you think you have what it takes apply today.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Send in your resume today or call Carmen in the HR Department at ************ for Immediate Consideration!
Customer Relations Representative - State Farm Agent Team Member
Call center representative job in Flint, MI
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our offices, led by State Farm Agent Paul Donnelly since February 2011, are supported by a dedicated team of seven fully licensed team members who share a commitment to exceptional service and meaningful customer relationships. We take pride in creating a workplace where employees feel appreciated, offering benefits such as a 401k with employer match, three weeks of paid time off, and all major holidays off.
What truly defines our agency is our focus on helping customers reduce liability risks, protect their income, and build long-term financial security through smart, tax-advantaged strategies. We stay connected to our community through local chambers of commerce and various events, which helps keep our culture grounded in quality work, genuine connection, and a passion for protecting what matters most.
If youre looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Paul Donnelly - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Customer Relations Representative - State Farm Agent Team Member
Call center representative job in Ashley, MI
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Rep
Call center representative job in Davison, MI
Make up to $15/hr with tips
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
JOB REQUIREMENTS
You must be 16 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Call center representative job in Saginaw, MI
Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Saginaw, MI, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Saginaw, MI!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!
Salary: 10-16 an hour
Position: Part-time
Responsibilities
Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of all patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect all payments; insurance verification
Collect/open mail; distribute mail to proper areas/people
Send benefits paperwork to billing companies
Handle all scheduling and ensuing communication
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Collect new patient intake information; track all clinic referrals
Fax reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
H.S. graduate or GED certificate
Up-to-date DL and a dependable vehicle
Excellent at handling details, communicating and multitasking
Great demeanor, strong integrity and compassion
Customer Service Representative
Call center representative job in Midland, MI
Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn.
Job Description
Kelly
Services is seeking candidates for a
Customer
Service Representative
opportunity
with an industry leading, Fortune 500, global, chemical manufacturing
company in
Midland,
MI
!
This
is a short-term role anticipated to last until 12/2017 withthe
possibility of turning into a long-term role or full-time hire!
Description:
This
role interfaces directly with the customer, and is responsible for
managing a defined set of business aligned accounts. The CSR is an
essential part of the order fulfillment process and matches internal
resources with customer needs and expectations. They serve as the
focal point for our commercial organization and our customers, and
provide differentiated service offerings, which results in premier
service, competitive advantage, increased customer intimacy, growth
and loyalty.
Primary
Responsibilities:
Manage
customer orders through Customer Service work processes and systems.
Ensure
a thorough knowledge of the businesses' products, businesses,
applications, and service offerings.
Strengthen
customer intimacy by developing solid relationships, understanding
customer needs and gathering market intelligence.
Serve
as the Account Team lead to improve account management, meet the
account plan and team goals.
Coordinate
activity at assigned customer accounts, proactively address issues,
and apply creativity to develop and implement solutions.
Identify
and deliver value added services to our customers.
Proactively
provide differentiated services to our customers by thorough
understanding of our service offerings.
Differentiate
between customer requirements and capabilities; choose the best/cost
effective solution.
Actively
contribute to the business goals, in particular for Customer
Service.
Support
commercial strategies with customers across multiple businesses.
Partner
with Customer Financial Services (CFS) and Sales to build effective
relationships with customers in order to anticipate and deliver
expectations.
Increase
quality of corrective action management process through active
participation in problem solving.
Understand
customer order patterns, ensure balance with forecast, and act on
deviations, to the benefit of Supply Chain and the customer.
Monitor
railcars at customer's location and proactively request release.
The
successful candidate will have the following critical competencies:
Aptitude
for learning new technologies and systems.
Strong
potential to develop skills and competencies required for the job
role and beyond.
Demonstrate
ERP system proficiency.
Understands
and follows Order Receipt and Handling work processes.
Thorough
knowledge of respective work process and other integrated work
processes, technologies, and applications (Order Receipt &
Handling, Payment Receipt & Handling, Pricing, SAP, productivity
and e-tools)
Works
effectively as part of a team and contributes to team goals.
Understands
financial reporting to interpret customer reports and business
results.
Expert
in root cause investigation to mitigate future customer problems.
Ability
to work independently in a highly integrated team and communicate
well with diverse groups of people across all levels and cultures.
Strong
multi-tasking skills and ability to handle multiple priorities.
Ability
to build and maintain rapport with designated customers.
Effective
communication skills with others regarding customer issues and
problem resolution.
Ability
to effectively negotiate with internal partners and customers to
achieve a positive outcome.
Ability
to overcome resistance and manage conflict to reach favorable
agreement for the company and customer.
Consistent
positive attitude that adds to our effectiveness and positive
culture.
Qualifications:
Minimum
Bachelor's Degree required
1-3
years of customer service related or sales experience
Proficiency
in ERP SAP systems preferred
Strong
negotiation and sales skills preferred
Strong
aptitude with Microsoft Excel
Strong
aptitude for data management
Strong
aptitude for attention to detail
A
minimum requirement for this U.S. - based position is the ability to
work legally in the United States on a permanent basis (U.S.
citizen, U.S. Permanent Resident or qualifying Asylee / Refugee).
Due
to the high volume of responses anticipated, only qualified
candidates will be contacted
Qualifications
Any type of Bachelor's degree required
·
5+ years Customer Service experience
·
Will also consider customer relationship manager, account manager, sales, etc.
·
Previous or current Dow/Olin/Trinseo experience a plus
Additional Information
$20/Hr
Member Care Agent
Call center representative job in Owosso, MI
Excellent customer service is central to Covenant Eyes' mission - we take serving and helping others seriously. Member Care Agents (MCAs) serve as the company's voice to our members-and the members' voice to us.
MCAs connect with members via phone, chat, email, and help forums, providing support through account setup, education, troubleshooting, and personalized service. Since members usually reach out when facing challenges, MCA's must be empathetic, optimistic, and resilient, bringing friendliness and urgency to every interaction. They also often offer encouragement and hope along the way.
We are a fast-paced, dedicated team that works hard and has fun while doing it.
***While this role offers flexibility, candidates must be based in Michigan. Initial training will be conducted onsite in Owosso, MI, and occasional onsite work may be required.***
Responsibilities
Communicate effectively with customers via email, chat, phone, or help forum, listening carefully to understand needs and efficiently resolve issues.
Thoroughly document all customer interactions in the ticketing system and report software or service defects and feature requests in the approved bug tracking tool.
Stay up to date with evolving technical systems to ensure accurate task execution and continuous professional growth.
Collaborate daily with teammates, sharing knowledge and solutions to support team efficiency and development.
Maintain clear, professional communication in both written and verbal interactions, ensuring grammatical accuracy and proficient typing.
Qualifications
Required Qualifications
Professional communication skills, including clear, articulate speech and grammatically correct writing; fluent in English both written and verbal.
Demonstrates courteous, respectful, ethical, and professional behavior.
Minimum one year of experience positively connecting with and influencing team members.
Experience showing initiative and effective work habits, including prioritizing, planning, and managing workload.
At least one year of intermediate experience with Windows, Microsoft Office (or similar applications), and the ability to navigate multiple platforms; strong typing skills required.
Able to maintain accurate and thorough records.
Reliable and punctual with a strong track record of dependability.
Able to handle stressful and emotional customer interactions professionally.
Capable of extended periods at a desk using phone, headset, computer, and other office equipment.
Ability to see, reach with hands and arms, sit, stand, and hear.
Preferred Qualifications
Previous experience providing customer support via phone, chat, email, or text.
Experience in a call center, technical support, or help desk environment.
Auto-ApplyCustomer Service & Sales Representative
Call center representative job in Durand, MI
current customers. Assist with warehouse tasks as needed.
Areas of responsibilities may include but are not limited to:
Attract potential customers by answering product and service questions.
Suggest additional products and services to potential and current customers.
Manage large amounts of inbound and outbound calls.
Anticipate customer needs, following up with previous customers to offer reorders or additional services.
Responsible for product knowledge to answer customer questions.
Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features.
Closing sales and achieving sales targets.
Create and maintain a database of current and potential customers.
Assist with administrative tasks and warehouse work as needed.
Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed.
Participate in monthly and/or annual physical inventories.
Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory.
Stock, organize, and maintain showroom to maximize sales and maintain inventory.
Maintain proper project details, documentation, and orders for specific large projects.
Education, Skills, Experience, and Knowledge
High school diploma/GED or equivalent work experience
Customer service oriented with strong telephone, computer, and multi-tasking skills
General knowledge of warehouse operations
Must be able to operate a forklift and/or pallet jack
Basic math and computer skills
Ability to write legibly and communicate clearly with professionalism and courtesy
Experience with inventory/inside sales and/or demonstrated success working with customers
Work Environment
Office and warehouse/fabrication environment
Physical demands may include but are not limited to:
High level of sitting, walking, standing, and/or climbing
Stooping, bending, kneeling, and reaching
Work outside/inside around machinery with moving parts and vehicles
Exposure to all seasons of weather, as well as slippery and uneven surfaces
Must be able to lift a minimum of 30lbs
Travel
None
Exemption Status
Non-exempt
Auto-ApplyCustomer Relations Representative - State Farm Agent Team Member
Call center representative job in Flushing, MI
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
SIMPLE IRA
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative
Call center representative job in Saginaw, MI
Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.
Responsibilities:
• Create and track sales orders, purchase orders, and invoices
• Maintain a high level of professionalism with customers demonstrating excellent customer service
• Ensure orders are input accurately and follow up on missing information and open orders
• Control and manage incoming and outgoing documents
• Respond to customer questions with accurate and relevant information promptly
Requirements
• A high school diploma and 1-3 years of customer service experience is preferred
• Able to complete assigned tasks working with little to no supervision
• Good written and oral communication skills and excellent organizational skills
• Experience using Microsoft Word, Excel, and Outlook
• Knowledge of purchasing or inventory management is desirable
• Good interpersonal and leadership skills
• Able to sit or walk for extended periods of time and lift up to 35 pounds unassisted repeatedly throughout the day
• Comply with all safety guidelines to ensure a safe work environment
• Successfully pass the required pre-employment background check and drug screen
Benefits
Medical Insurance, Dental Insurance, Vision Insurance, and PTO
Auto-ApplyCustomer Service Rep
Call center representative job in Saginaw, MI
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
Insurance- Commercial Lines CSR
Call center representative job in Midland, MI
Our agency is seeking a Commercial Lines Customer Service Representative to start immediately. In this role you would be responsible for servicing customers by obtaining accurate information, quoting new policies, maintaining and reviewing policies, processing policy endorsements, as well as assisting customers with billing questions, payments, and other insurance/policy-related items.
General Duties:
Handle customer inquiries
Provide information about current or new insurance products and services
Troubleshoot and resolve customer issues or concerns
Develop and maintain customer relationships pertaining to individual insurance needs
Interact with company underwriters throughout servicing processes
Qualifications:
Property & Casualty Insurance License is required
Previous experience in an insurance agency customer service environment preferred
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
The right candidate must have a strong work ethic, be dependable, have a customer-centered mentality, and be able to work well in our team-based environment.
Customer Service Representative - State Farm Agent Team Member
Call center representative job in Midland, MI
Job DescriptionBenefits:
Bonus based on performance
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of CSR. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. MUST be willing to obtain a producer license for the state of Michigan in Property & Casualty.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Simple IRA (full time)
Hourly pay plus commission/bonus
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to multi-task
Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Juvenile Specialist - Part Time Juvenile Justice Center
Call center representative job in Midland, MI
Under the supervision of a Detention Supervisor - Juvenile Justice Center provides for the safety, welfare, and security of the residents, staff, visitors, and building. Supervises, guides, and counsels residents through daily activities within the framework of the day treatment and detention units. Enforces rules within a behavior management setting by providing positive and authoritative reinforcements. Prepares a variety of reports, court reports, and documents detailing residents functioning in a structured setting.
Associate's Degree in social work, psychology, sociology, criminal justice, counseling, or related field and two year of progressively more responsible experience in a child care institution detention or juvenile residential treatment facilities. Valid Michigan Vehicle Operator's License. Must obtain certification in CPR, CPI and First Aid to maintain employment. Thorough knowledge of the principles and practices of managing at-risk juveniles in a detention center, managing violent and mentally disabled youth, restraining youths, and enforcing rules and policy to youths. Considerable knowledge of the juvenile justice system programs and practices, counseling juveniles, working with at-risk juveniles and families, implementing treatments plans for juveniles and applicable local, state, and federal laws, rules, and regulations. Skills in organizing, leading and conducting group meetings and presentations to at-risk juveniles. Ability to respond to emergencies or service needs on a 24-hour basis.
Current salary range starting at $22.93 - $29.86/hr (7-year progression)
Submit a resume and Midland County application to: Midland County Human Resources 220 W. Ellsworth Street, Midland, MI 48640. You can obtain an application from our website at **************************************** Applications can be emailed to HR Application deadline: Until Filled.