Client Service Representative I
Call center representative job in San Luis Obispo, CA
Full-time Description
If you're looking for an exciting career opportunity, you're in the right place.
West Coast Community Bank is a top-rated community bank with a focus on serving the banking needs of businesses and individuals along the Central Coast, in Silicon Valley and throughout the Bay Area. We operate full-service branches in Aptos, Capitola, Cupertino, King City, Monterey, Salinas, San Luis Obispo, Santa Cruz, Scotts Valley and Watsonville.
Delivery of relationship-based service with a solutions-driven focus sets us apart from the competition. We offer direct access to decision-makers combined with modern banking technologies and digital tools. The Bank is a leading SBA lender in Santa Cruz County and Silicon Valley and a top USDA lender in the state of California.
Since opening in 2004, we have proudly upheld our commitment to support regional well-being by actively participating in and donating to local nonprofit organizations. We engage in impactful volunteerism and support the greater economic vitality within our four-county reach, contributing more than 2,000 hours of volunteering annually.
Our success is driven by our exceptional team - experienced, knowledgeable and focused on delivering results!
National, regional and local honors we've received include:
Newsweek -
America's Best Regional Banks and Credit Unions 2025
American Banker
Magazine
-
Top 100 Best Performing Community Banks in the U.S., 10 years
Good Times -
Readers' Poll, Best Bank in Santa Cruz County, 13 years
Santa Cruz Sentinel
-
Readers' Choice, Best Bank in Santa Cruz County, 10 years
Farm Bureau of Santa Cruz County and Agri-Culture - Al Smith Friend of Agriculture Award
Second Harvest Food Bank - Big Step and Platinum Awards for Holiday Food and Fund Drive
Santa Cruz Area Chamber of Commerce
-
Business of the Year 2025, 2021 and 2018
The Pajaronian -
Best of the Pajaro Valley 2024 Readers' Poll, Best Bank
The Press Banner -
The Best of Scotts Valley 2024 Readers' Poll, Best Local Bank
Position Overview:
As a Client Service Representative, you'll be the face of the bank, providing exceptional service to our clients while accurately and efficiently handling their financial transactions. You'll play a key role in maintaining our high standards of client care and operational excellence. This position is on-site at our San Luis Obispo location.
Key Responsibilities include but are not limited to:
Demonstrate a solid understanding of all bank products and services.
Deliver service that aligns with the Bank's Client Service Standards and Core Values.
Greet clients in a friendly, professional, and courteous manner.
Accurately process a variety of transactions, including:
Check cashing and deposits
Fund verification and account balance inquiries
Loan payments and other routine banking transactions
Maintain compliance with all cash handling procedures and balancing requirements.
Follow the Bank's Client Identification Procedures to ensure secure and accurate service.
Provide prompt and professional support to clients in person and via telephone.
Complete all mandatory compliance and training courses on time.
Knowledge, Skills & Abilities:
This is an entry level position into the world of banking, therefore no special experience is required. However, you have the potential to be a great fit if these terms describe you:
Trustworthy
Caring attitude
Friendly & outgoing
Comfortable working with the public
Reliable & dependable
Team player
Detail oriented
Excellent communication skills, both written and verbal
Aptitude for working with new computer systems and software
Previous cash handling experience preferred.
Benefits:
Medical, dental, and vision plans
Vacation, sick leave, paid Holidays
Paid volunteer time
Employer paid life insurance
401(k) with employer matching
Ongoing training, professional development and career advancement opportunities
Physical Demands:
The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate typical office equipment such as a computer, telephone, mouse and keyboard.
Specific vision abilities required by this job include close vision requirements due to computer work.
Light to moderate lifting may be required.
Regular, predictable attendance is required; including the occasional evening and weekend work as business demands dictate.
Travel between company locations as needed.
Work Environment
The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Moderate noise (i.e., business office with computers, phone, and printers, moderate traffic).
Ability to work in a confined area.
Ability to sit or stand at a computer terminal for an extended period.
Work Authorization:
At this time, we are unable to provide visa sponsorship for employment. Candidates must be legally authorized to work in the United States without the need for current or future sponsorship.
Recruiting Agencies:
We are not accepting unsolicited resumes or candidate submissions from third-party recruiters or staffing agencies for this position. Please do not send applicants.
Salary Description $20 - $23/hr
Customer Care Representative
Call center representative job in San Luis Obispo, CA
Who We Are
Our mission is to enhance the lives of people by creating inspiring living environments - enhance and inspire. For over 35 years, Trumark has been a leading real estate development company with divisions in Colorado, Northern, Central, and Southern California. We strive to set ourselves apart from other builders by looking ahead. We make sure that the products we are providing are the best for our homebuyers, that they fit into life today and in the future, and that the surroundings are inviting and purposeful.
Overview
Interfaces with customer care and construction departments, subcontractors, homebuyers, and homeowners to perform quality control, final orientations and diagnose, schedule and complete warranty service work.
Key Responsibilities:
Conducts internal pre-walk and sign-off, utilizing department's PW templates and RTS protocols.
Provides construction with clear, written communication of punch items needing corrected.
Maintain great rapport with construction personnel who are responsible for completing punch items.
Conducts walk-through and sign-off appointments in accordance with department's standardized processes, and forms.
Educates buyers on the design and performance of energy efficient equipment and systems.
Maintains familiarity with Trumark's Limited Warranty Policy, as well as SB-800 statutes of limitations.
Services homeowner service requests coming into department via phone calls, emails, voicemails, or Zendesk accounts.
Utilizes Newstar to generate work orders to trades for warrantable items with a targeted homeowner sign-off within (7) days.
Action days - manage multiple trades on homes with complex service requirements.
Conducts year-end walks to assess items qualifying for warrantable service work.
Continuous Improvement - back feeds recurring deficiencies with design or product to Customers Service Manager.
Supports continuous education of homeowners on warranty, functionality, fit and finish, and design of utilities and their performance.
Water intrusion site inspections - works within department protocols to conduct field assessment of water damage, and identify the source of the leak.
Water damage remediation - supports trade efforts of to remediate and in house management of build-back phase.
Eliant surveys - provides and manages customer service work to completion in a manner that commands “10” ratings.
Schedule and supervise subcontractor repairs in homes after delivery to homeowner.
Schedule inspections with homeowners, assess routine warranty claims and follow through to completion all service requests within seven (7) days.
Maintain excellent homeowner relations, provide homeowner knowledgeable, timely and professional service.
Evaluate subcontractor and product performance.
Keep accurate service request logs and documentation of all work performed.
Qualifications:
Has a High School Diploma or GED minimum.
Has fundamental working knowledge of residential assembly/construction.
Is familiar with product quality and workmanship standards to which houses are built.
Able or capable of learning to work with customer service ticketing software.
Must have a background in Warranty, or similar.
Must be able to deal effectively with confrontational situations and maintain objectivity in public relations.
Must have a valid, unrestricted Motor Vehicle License.
Excellent communication, verbal, and written skills.
Strong organizational and interpersonal skills.
Detail oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines.
Why Work for Trumark?
Work with a team that values you! Trumark offers a direct career path with an open seat for you at our table.
We embody our mission to Live Well. Trumark Homes is dedicated to creating communities that foster an enthusiasm to connect, the strength to aspire and the compassion to give back. For approximately every 50 homes we build, we work with charity: water to provide and serve approximately 200 people with fresh, clean water.
Exceptional Medical Benefits (100% Employee + 60% Dependent).
Monthly wellness stipend.
401k with company matching, we are helping you plan for future retirement.
EEO Statement
At Trumark Homes, we are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in employment decisions, including recruiting, hiring, compensation, promotion, benefits, disciplines, termination, job assignments, or training.
Statement to Outside Staffing Agencies
Trumark Companies ("Trumark") does not accept unsolicited resumes from recruiters, agencies, or any source other than directly from the candidate. Trumark will NOT pay any fees for placements resulting from unsolicited submissions. Trumark's recruiting department handles all recruiting/hiring processes - please do NOT contact other Trumark employees (including the hiring manager) directly to present candidates or to engage them for recruiting/staffing services. Only Trumark's recruiting department is authorized to engage in recruiting and staffing services; any unsolicited submissions or engagements by recruiters, agencies, or any other source will be deemed to have been made free of any charges, fees, or obligations.
Auto-ApplyCustomer Care Representative
Call center representative job in San Luis Obispo, CA
Who We Are
Our mission is to enhance the lives of people by creating inspiring living environments - enhance and inspire. For over 35 years, Trumark has been a leading real estate development company with divisions in Colorado, Northern, Central, and Southern California. We strive to set ourselves apart from other builders by looking ahead. We make sure that the products we are providing are the best for our homebuyers, that they fit into life today and in the future, and that the surroundings are inviting and purposeful.
Overview
Interfaces with customer care and construction departments, subcontractors, homebuyers, and homeowners to perform quality control, final orientations and diagnose, schedule and complete warranty service work.
Key Responsibilities:
Conducts internal pre-walk and sign-off, utilizing department's PW templates and RTS protocols.
Provides construction with clear, written communication of punch items needing corrected.
Maintain great rapport with construction personnel who are responsible for completing punch items.
Conducts walk-through and sign-off appointments in accordance with department's standardized processes, and forms.
Educates buyers on the design and performance of energy efficient equipment and systems.
Maintains familiarity with Trumark's Limited Warranty Policy, as well as SB-800 statutes of limitations.
Services homeowner service requests coming into department via phone calls, emails, voicemails, or Zendesk accounts.
Utilizes Newstar to generate work orders to trades for warrantable items with a targeted homeowner sign-off within (7) days.
Action days - manage multiple trades on homes with complex service requirements.
Conducts year-end walks to assess items qualifying for warrantable service work.
Continuous Improvement - back feeds recurring deficiencies with design or product to Customers Service Manager.
Supports continuous education of homeowners on warranty, functionality, fit and finish, and design of utilities and their performance.
Water intrusion site inspections - works within department protocols to conduct field assessment of water damage, and identify the source of the leak.
Water damage remediation - supports trade efforts of to remediate and in house management of build-back phase.
Eliant surveys - provides and manages customer service work to completion in a manner that commands “10” ratings.
Schedule and supervise subcontractor repairs in homes after delivery to homeowner.
Schedule inspections with homeowners, assess routine warranty claims and follow through to completion all service requests within seven (7) days.
Maintain excellent homeowner relations, provide homeowner knowledgeable, timely and professional service.
Evaluate subcontractor and product performance.
Keep accurate service request logs and documentation of all work performed.
Qualifications:
Has a High School Diploma or GED minimum.
Has fundamental working knowledge of residential assembly/construction.
Is familiar with product quality and workmanship standards to which houses are built.
Able or capable of learning to work with customer service ticketing software.
Must have a background in Warranty, or similar.
Must be able to deal effectively with confrontational situations and maintain objectivity in public relations.
Must have a valid, unrestricted Motor Vehicle License.
Excellent communication, verbal, and written skills.
Strong organizational and interpersonal skills.
Detail oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines.
Why Work for Trumark?
Work with a team that values you! Trumark offers a direct career path with an open seat for you at our table.
We embody our mission to Live Well. Trumark Homes is dedicated to creating communities that foster an enthusiasm to connect, the strength to aspire and the compassion to give back. For approximately every 50 homes we build, we work with charity: water to provide and serve approximately 200 people with fresh, clean water.
Exceptional Medical Benefits (100% Employee + 60% Dependent).
Monthly wellness stipend.
401k with company matching, we are helping you plan for future retirement.
EEO Statement
At Trumark Homes, we are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in employment decisions, including recruiting, hiring, compensation, promotion, benefits, disciplines, termination, job assignments, or training.
Statement to Outside Staffing Agencies
Trumark Companies ("Trumark") does not accept unsolicited resumes from recruiters, agencies, or any source other than directly from the candidate. Trumark will NOT pay any fees for placements resulting from unsolicited submissions. Trumark's recruiting department handles all recruiting/hiring processes - please do NOT contact other Trumark employees (including the hiring manager) directly to present candidates or to engage them for recruiting/staffing services. Only Trumark's recruiting department is authorized to engage in recruiting and staffing services; any unsolicited submissions or engagements by recruiters, agencies, or any other source will be deemed to have been made free of any charges, fees, or obligations.
Auto-ApplySales and Customer Service Representative
Call center representative job in San Luis Obispo, CA
Benefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Who We Are:
InjectorsDirect.com is a leader in our industry, remanufacturing and distributing parts for diesel fuel injection systems in Ford, Chevrolet, and Dodge/Ram trucks. Our company was founded in 2009 by San Luis Obispo natives who wanted to find a better way to help diesel truck owners get the parts they need. We pride ourselves in utilizing innovative technology to improve our products and provide a better experience for our customers every day. We are looking for committed team members who share our values and want to grow their career with a reputable company. We offer a complete benefits package that includes Paid Time Off, Paid Holidays, Medical, Dental, Vision, and Life insurance as well as VIP access to company sponsored events and team-building activities. We are also proud supporters of the Central Coast community and sponsors of SLO Blues Baseball, Cal Poly Athletics, as well as local rodeos and other community functions.
Sales and Customer Service Representative Job Duties:
The main function of this role is to handle inbound and outbound phone calls, emails, and chats from our customers. This means accepting orders over the phone, answering customer questions about the status of their order, and fielding calls to address warranty issues or other customer concerns. Team members are expected to be extremely detail oriented, thorough, and accurate. This role typically involves making or receiving upwards of 50 calls per day. Ability to navigate computer programs, type, and process data quickly is a must.
Experience Needed:
Our ideal candidate will have experience in a similar environment. Basic phone and computer skills (Apple products), and experience using Salesforce are highly recommended. Mechanical experience, specifically in the automotive industry is a plus, but not required. Our team members work in a brand-new, climate-controlled office with an excellent view. Must be able to be seated, working in front of a computer for 7-8 hours per day.
What We Value:
Highest Quality: We know quality is paramount in everything we do; this allows us to be proud of our work. We take pride in delivering the best possible products to our customers every day.
Attention To Detail: We obsess over the details, big or small. Accuracy is the main focus at all times.
Reliability: We rely on teammates to work together effectively to complete daily tasks, and to achieve strategic goals. We help each other succeed.
Dedication: We are dedicated to professionalism, speed, and efficiency, always exceeding expectations.
What We Offer:
Competitive Hourly Pay - depending on work ethic, experience, and character. We reward hard working, dedicated employees with regular pay increases.
Performance based bonus opportunities
Medical, Vision, and Dental Benefits
401K Retirement Plan with 4% Employer Matching
Paid Holidays
Paid Vacation and Sick Time
A break room stocked with snacks and drinks
VIP access to company sponsored events
Regular team lunches and BBQ's Compensation: $20.00 - $30.00 per hour
Our Mission At InjectorsDirect.com it is not only our job to provide customers with the best experience possible, it is our purpose. As the industry-leading team, we challenge the status quo. We never compromise in the pursuit of continuous improvement, striving to become the best versions of ourselves.
Core Values We Work H.A.R.D.
Highest Quality We know quality is paramount in everything we do, this allows us to be proud of our work.
Attention to Detail We obsess over the details, big or small. Accuracy is the main focus at all times.
Reliability We rely on our teammates to work together effectively to complete our daily tasks, and to achieve our strategic goals.
Dedication We are dedicated to professionalism, speed, and efficiency, always exceeding expectations.
About us InjectorsDirect.com was founded in San Luis Obispo, California in 2009. After having to replace the injectors in an LB7 Duramax, we realized that there needed to be a better way for diesel pickup owners to get quality fuel injection parts for their trucks at reasonable prices. We offer parts for Duramax, Cummins, and Power Stroke Diesel engines. Our expert technicians are trained to test and service all the products we offer.
Auto-ApplyCustomer Care Representative
Call center representative job in El Paso de Robles, CA
The Company
Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
If you are a current employee, please navigate here to apply internally.
The Customer Care Rep I is the primary interface between the customer and Zurn Elkay.
Actively manage customer orders
Work and interact with multiple intercompany departments
Identify, investigate and research user questions and problems
Assist external users of the organization's technical products or services by answering questions and solving problems involved in their use
Qualifications
Bachelors Degree or 2 years of related experience
Experience in the plumbing industry preferred
Excellent interpersonal and communication skills
Knowledge of MS Office software including Excel, PowerPoint, Word and Outlook
Salary Range: The compensation range(s) identified below are a good faith estimate of the salary expected to be paid as performed from these locations. Actual salaries may vary based on a variety of factors including but not limited to skillset, experience, education and training, and other relevant business and organizational factors. Most candidates will start in the lower half of the range.
Competitive Hourly Rate- $21.33-$26.00/hour
Medical,
Dental, Vision, STD, LTD, AD&D, and Life Insurance
Matching
401(k) Contribution
Health
Savings Account
Educational
Reimbursement
Matching
Gift Program
Total Rewards and Benefits
Competitive Salary
Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
Matching 401(k) Contribution
Health Savings Account
Up to 3 weeks starting Vacation (may increase with tenure)
12 Paid Holidays
Annual Bonus Eligibility
Educational Reimbursement
Matching Gift Program
Employee Stock Purchase Plan - purchase company stock at a discount!
**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**
Equal Opportunity Employer - Minority/Female/Disability/Veteran
Auto-ApplyCustomer Care Representative
Call center representative job in El Paso de Robles, CA
The Company Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
If you are a current employee, please navigate here to apply internally.
The Customer Care Rep I is the primary interface between the customer and Zurn Elkay.
* Actively manage customer orders
* Work and interact with multiple intercompany departments
* Identify, investigate and research user questions and problems
* Assist external users of the organization's technical products or services by answering questions and solving problems involved in their use
Qualifications
* Bachelors Degree or 2 years of related experience
* Experience in the plumbing industry preferred
* Excellent interpersonal and communication skills
* Knowledge of MS Office software including Excel, PowerPoint, Word and Outlook
Salary Range: The compensation range(s) identified below are a good faith estimate of the salary expected to be paid as performed from these locations. Actual salaries may vary based on a variety of factors including but not limited to skillset, experience, education and training, and other relevant business and organizational factors. Most candidates will start in the lower half of the range.
* Competitive Hourly Rate- $21.33-$26.00/hour
* Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
* Matching 401(k) Contribution
* Health Savings Account
* Educational Reimbursement
* Matching Gift Program
Total Rewards and Benefits
* Competitive Salary
* Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
* Matching 401(k) Contribution
* Health Savings Account
* Up to 3 weeks starting Vacation (may increase with tenure)
* 12 Paid Holidays
* Annual Bonus Eligibility
* Educational Reimbursement
* Matching Gift Program
* Employee Stock Purchase Plan - purchase company stock at a discount!
THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.
Equal Opportunity Employer - Minority/Female/Disability/Veteran
Auto-ApplyCall Center Representative
Call center representative job in Santa Maria, CA
Cellular Sales Cellular Sales is Growing! Up to $500 sign-on bonus. Details to be discussed in the interview. Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Why Join Cellular Sales
Our talented teams help clients connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust.
What We Offer
We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here's what you'll get when you join us:
* Competative Income: $17.00/hour + Bonuses
* First rate health benefits: Including health/vision/dental, and life insurance
* Security for your future: 401(k) with ROTH option to save for retirement
* Performance Incentives: Top performers receive trips, gifts, and prizes
* Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced leadership
* Advancement Opportunities: We promote from within and encourage growth
* Outstanding Company Culture: A healthy community that fosters collaboration and mutual success
* Community Involvement: Impact the lives of people where you live through local events and volunteering
Responsibilities
As a Call Center Representative you will provide ongoing support to our current team of Verizon Sales Consultants. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback to improve productivity.
Follow up on distributed leads Generate store traffic and contribute to the California market's success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character
What We Are Looking For
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to sit for long periods of time.
Essentials
* Positive attitude
* Effective communication skills
* Business ownership mentality
* Interest and understanding of technology products and services
* Knowledge of customer service principles and practices
* High school diploma or equivalent; college degree preferred
* Minimum two years of related work experience
* Proficient in Microsoft Office
* Data entry and typing skills (including 10 key)
* Experience in a call center or customer service environment
Position Type/Expected Hours of Work
* This is a full-time position
* Monday - Friday
If you're eager to learn and implement our proven techniques to grow your career, enjoy a fast paced environment, and have reliable transportation, let's talk.
Opportunity awaits, apply today!
Auto-ApplyCustomer Service Representative
Call center representative job in San Luis Obispo, CA
Full-time position open to join our Customer Service team as a Patient Care Coordinator. Our company is a closed-door Pharmacy and Durable Medical Equipment supplier. We are looking for energetic and positive people to provide customer service to our patients through outgoing and incoming phone contact. Our Patient Care Coordinators operate in collaboration with each other to exceed customer expectations and provide a consistent high level of service and patient care while achieving department goals. We are looking for a candidate with a proven track record of successful team participation, as well as the ability to work independently. Must be able to act with sound judgment and high degree of confidentiality, prioritize and coordinate multiple complex tasks with frequent interruptions, while meeting strict deadlines with a high degree of accuracy. Our ideal candidate will have prior experience with telephonic sales and/or customer service. Knowledge of DME, medical terminology, and/or experience in the medical field is a plus, however extensive training will be provided. We are looking for enthusiastic, well-rounded, and motivated team players! Bi-lingual a plus.
Responsibilities:
• Attains familiarity with a broad range of DME products and company procedures in order to maintain competency and compliance as it pertains to our company.
• Provide outreach to potential patients, verify information and complete intake form.
• Act as liaison between patients, representatives, and physicians to request prescriptions on patient's behalf.
• Ensure that all Local, State and Federal laws are being followed.
• Understand and observe HIPAA policy regarding patient and/or co-worker confidentiality.
• Maintain a high work ethic, including attendance and professionalism in all areas.
Minimum Qualifications:
• Minimum 1 year telephonic customer service and/or telephonic sales experience.
• Excellent computer skills required including proficient knowledge of Word, Excel and Outlook and demonstrated ability to quickly learn and work with customized software to maintain electronic patient charts.
• Must be a self-starter with excellent interpersonal and communication skills with a talent for customer service and sales.
• Must have demonstrated professional demeanor.
• Must be efficient with strong attention to detail, organization and planning, and ability to prioritize tasks.
We offer a dynamic work environment, competitive compensation starting at $11.50/hour, and a comprehensive benefits package including health, dental and vision benefits, company-matched 401(k), life insurance, PTO and paid holidays. Criminal background checks and drug screens are completed before hiring.
(7890) San Luis Obispo: Customer Service Rep
Call center representative job in San Luis Obispo, CA
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
Come join the #1 Pizza Company in the world!
Job Description
As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's.
What are some things a CSR does?!
Provide a fun, happy, and exciting environment for our customers while taking orders.
Uphold and represent a rock-solid brand image.
Get into the action and make the perfect product all the time.
Multitask in a competitive, fun, and fast-paced work environment.
ADVANCEMENT
Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee!
Qualifications
Must be 16 years or older. To enter into management you must be 18 years or older.
Additional Information
California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer.
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Call center representative job in San Luis Obispo, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1970
Station Address: 3180 South Broad St, San Luis Obispo CA, 93401
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
Auto-ApplyCA - ATV Customer Service Rep at Oceano Dunes - SUNBUGGY 2025
Call center representative job in Oceano, CA
SPEND YOUR DAYS ON THE BEACH! ATV Rental Customer Service Rep JOB DESCRIPTION Reports ToThe CSR will report to the Store Manager. Job OverviewMaintain knowledge of the different rentals offered by SunBuggy to be able to competently answer questions and set proper guest expectations. Coordinate with the “Store Manager” to take new reservations and check in customers with existing reservations
Responsibilities and DutiesResponsibilities and duties of CSR
Maintain a neat appearance of work area and Participate in keeping store area clean.
Prepare paperwork as dictated by schedule and maintain office supplies
Assist with closing out contracts at the end of day
Greet and orient guests on check-in
QualificationsQualifications that are necessary for CSR
Good interpersonal skills and ability to maintain and foster cooperative and courteous working relationships with the public, peers, and supervisors.
High School Diploma and basic math competency
Ability to Look up directions and navigate
Ability to communicate clearly over the phone, online, and in-person
Ability to sit, stand, walk, climb, stoop, kneel, and crouch, bend, and reach.
Ability to lift up to 50 pounds.
Maintain a Valid Drivers License
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Customer Service Representative/Dispatcher
Call center representative job in Mission Hills, CA
We are seeking a highly motivated and organized CSR/ Dispatcher to join a growing team in the Mission Hills area. This is a Temp to Hire, full-time, on-site opportunity with a company that values collaboration, reliability, and excellent customer service.
Pay: $22.00 - $26.00
What You'll Do:
Coordinate daily dispatching of service technicians
Provide customer support and handle inquiries in a professional manner
Assist with billing, collections, and general office administration
Maintain organized records and documentation
Support team operations to ensure efficient workflow
What We're Looking For:
Previous experience in dispatching, customer service, or office administration
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Proficiency with MS Office and general computer systems
College degree preferred, but not required
Why Apply?
Stable Monday-Friday schedule (7:30 AM - 4:30 PM)
Opportunity to join a supportive and growth-oriented work environment
Please submit your resume for immediate consideration.
KPG123
Customer Service Representative - Central Ops
Call center representative job in Santa Maria, CA
For description, visit PDF: ************ yourcbsm. com/Portals/CommunityBankSantaMaria/PDF/Careers/Central_Ops_CSR_20250827.
pdf?ver=z6OkwNDVb-Et5ttHshb5xw%3d%3d
FC Client Service Representative - Santa Maria Financial Center
Call center representative job in Santa Maria, CA
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC
This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.
Job Description:
This job is responsible for providing a positive client experience that leads to improved client satisfaction. Key responsibilities include processing transactions accurately and efficiently in a challenging environment while simultaneously creating interest in solutions and services that meet the client needs. This is not a sales position; however, job expectations include ensuring clients are quickly connected to the appropriate teammate to execute against the Life Priorities Strategy and educating clients on conducting simple transactions through self-service technologies.
Responsibilities:
* Executes the bank's risk culture and strives for operational excellence
* Drives the client experience
* Grows business knowledge and network by partnering with experts in small business, lending, and investments
* Educates clients on conducting simple transactions through self-service technologies
Skills:
* Active Listening
* Adaptability
* Attention to Detail
* Collaboration
* Customer and Client Focus
* Client Experience Branding
* Client Solutions Advisory
* Conflict Management
* Referral Identification
* Relationship Building
* Account Management
* Business Acumen
* Business Development
* Critical Thinking
* Emotional Intelligence
* Spanish preferred
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
20
Customer Care Representative
Call center representative job in San Luis Obispo, CA
Job Description
Who We Are
Our mission is to enhance the lives of people by creating inspiring living environments - enhance and inspire. For over 35 years, Trumark has been a leading real estate development company with divisions in Colorado, Northern, Central, and Southern California. We strive to set ourselves apart from other builders by looking ahead. We make sure that the products we are providing are the best for our homebuyers, that they fit into life today and in the future, and that the surroundings are inviting and purposeful.
Overview
Interfaces with customer care and construction departments, subcontractors, homebuyers, and homeowners to perform quality control, final orientations and diagnose, schedule and complete warranty service work.
Key Responsibilities:
Conducts internal pre-walk and sign-off, utilizing department's PW templates and RTS protocols.
Provides construction with clear, written communication of punch items needing corrected.
Maintain great rapport with construction personnel who are responsible for completing punch items.
Conducts walk-through and sign-off appointments in accordance with department's standardized processes, and forms.
Educates buyers on the design and performance of energy efficient equipment and systems.
Maintains familiarity with Trumark's Limited Warranty Policy, as well as SB-800 statutes of limitations.
Services homeowner service requests coming into department via phone calls, emails, voicemails, or Zendesk accounts.
Utilizes Newstar to generate work orders to trades for warrantable items with a targeted homeowner sign-off within (7) days.
Action days - manage multiple trades on homes with complex service requirements.
Conducts year-end walks to assess items qualifying for warrantable service work.
Continuous Improvement - back feeds recurring deficiencies with design or product to Customers Service Manager.
Supports continuous education of homeowners on warranty, functionality, fit and finish, and design of utilities and their performance.
Water intrusion site inspections - works within department protocols to conduct field assessment of water damage, and identify the source of the leak.
Water damage remediation - supports trade efforts of to remediate and in house management of build-back phase.
Eliant surveys - provides and manages customer service work to completion in a manner that commands “10” ratings.
Schedule and supervise subcontractor repairs in homes after delivery to homeowner.
Schedule inspections with homeowners, assess routine warranty claims and follow through to completion all service requests within seven (7) days.
Maintain excellent homeowner relations, provide homeowner knowledgeable, timely and professional service.
Evaluate subcontractor and product performance.
Keep accurate service request logs and documentation of all work performed.
Qualifications:
Has a High School Diploma or GED minimum.
Has fundamental working knowledge of residential assembly/construction.
Is familiar with product quality and workmanship standards to which houses are built.
Able or capable of learning to work with customer service ticketing software.
Must have a background in Warranty, or similar.
Must be able to deal effectively with confrontational situations and maintain objectivity in public relations.
Must have a valid, unrestricted Motor Vehicle License.
Excellent communication, verbal, and written skills.
Strong organizational and interpersonal skills.
Detail oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines.
Why Work for Trumark?
Work with a team that values you! Trumark offers a direct career path with an open seat for you at our table.
We embody our mission to Live Well. Trumark Homes is dedicated to creating communities that foster an enthusiasm to connect, the strength to aspire and the compassion to give back. For approximately every 50 homes we build, we work with charity: water to provide and serve approximately 200 people with fresh, clean water.
Exceptional Medical Benefits (100% Employee + 60% Dependent).
Monthly wellness stipend.
401k with company matching, we are helping you plan for future retirement.
EEO Statement
At Trumark Homes, we are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in employment decisions, including recruiting, hiring, compensation, promotion, benefits, disciplines, termination, job assignments, or training.
Statement to Outside Staffing Agencies
Trumark Companies ("Trumark") does not accept unsolicited resumes from recruiters, agencies, or any source other than directly from the candidate. Trumark will NOT pay any fees for placements resulting from unsolicited submissions. Trumark's recruiting department handles all recruiting/hiring processes - please do NOT contact other Trumark employees (including the hiring manager) directly to present candidates or to engage them for recruiting/staffing services. Only Trumark's recruiting department is authorized to engage in recruiting and staffing services; any unsolicited submissions or engagements by recruiters, agencies, or any other source will be deemed to have been made free of any charges, fees, or obligations.
Call Center Representative
Call center representative job in Santa Maria, CA
Job Description
Cellular Sales is Growing!
Up to $500 sign-on bonus. Details to be discussed in the interview.
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Why Join Cellular Sales
Our talented teams help clients connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust.
What We Offer
We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here's what you'll get when you join us:
Competative Income: $17.00/hour + Bonuses
First rate health benefits: Including health/vision/dental, and life insurance
Security for your future: 401(k) with ROTH option to save for retirement
Performance Incentives: Top performers receive trips, gifts, and prizes
Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced leadership
Advancement Opportunities: We promote from within and encourage growth
Outstanding Company Culture: A healthy community that fosters collaboration and mutual success
Community Involvement: Impact the lives of people where you live through local events and volunteering
Responsibilities
As a Call Center Representative you will provide ongoing support to our current team of Verizon Sales Consultants. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback to improve productivity.
Follow up on distributed leads
Generate store traffic and contribute to the California market's success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
What We Are Looking For
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to sit for long periods of time.
Essentials
Positive attitude
Effective communication skills
Business ownership mentality
Interest and understanding of technology products and services
Knowledge of customer service principles and practices
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Proficient in Microsoft Office
Data entry and typing skills (including 10 key)
Experience in a call center or customer service environment
Position Type/Expected Hours of Work
This is a full-time position
Monday - Friday
If you're eager to learn and implement our proven techniques to grow your career, enjoy a fast paced environment, and have reliable transportation, let's talk.
Opportunity awaits, apply today!
Sales and Customer Service Representative
Call center representative job in San Luis Obispo, CA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Who We Are:
InjectorsDirect.com is a leader in our industry, remanufacturing and distributing parts for diesel fuel injection systems in Ford, Chevrolet, and Dodge/Ram trucks. Our company was founded in 2009 by San Luis Obispo natives who wanted to find a better way to help diesel truck owners get the parts they need. We pride ourselves in utilizing innovative technology to improve our products and provide a better experience for our customers every day. We are looking for committed team members who share our values and want to grow their career with a reputable company. We offer a complete benefits package that includes Paid Time Off, Paid Holidays, Medical, Dental, Vision, and Life insurance as well as VIP access to company sponsored events and team-building activities. We are also proud supporters of the Central Coast community and sponsors of SLO Blues Baseball, Cal Poly Athletics, as well as local rodeos and other community functions.
Sales and Customer Service Representative Job Duties:
The main function of this role is to handle inbound and outbound phone calls, emails, and chats from our customers. This means accepting orders over the phone, answering customer questions about the status of their order, and fielding calls to address warranty issues or other customer concerns. Team members are expected to be extremely detail oriented, thorough, and accurate. This role typically involves making or receiving upwards of 50 calls per day. Ability to navigate computer programs, type, and process data quickly is a must.
Experience Needed:
Our ideal candidate will have experience in a similar environment. Basic phone and computer skills (Apple products), and experience using Salesforce are highly recommended. Mechanical experience, specifically in the automotive industry is a plus, but not required. Our team members work in a brand-new, climate-controlled office with an excellent view. Must be able to be seated, working in front of a computer for 7-8 hours per day.
What We Value:
Highest Quality: We know quality is paramount in everything we do; this allows us to be proud of our work. We take pride in delivering the best possible products to our customers every day.
Attention To Detail: We obsess over the details, big or small. Accuracy is the main focus at all times.
Reliability: We rely on teammates to work together effectively to complete daily tasks, and to achieve strategic goals. We help each other succeed.
Dedication: We are dedicated to professionalism, speed, and efficiency, always exceeding expectations.
What We Offer:
Competitive Hourly Pay - depending on work ethic, experience, and character. We reward hard working, dedicated employees with regular pay increases.
Performance based bonus opportunities
Medical, Vision, and Dental Benefits
401K Retirement Plan with 4% Employer Matching
Paid Holidays
Paid Vacation and Sick Time
A break room stocked with snacks and drinks
VIP access to company sponsored events
Regular team lunches and BBQ's
(8264) Paso Robles: Customer Service Rep
Call center representative job in El Paso de Robles, CA
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
Come join the #1 Pizza Company in the world!
Job Description
As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's.
What are some things a CSR does?!
Provide a fun, happy, and exciting environment for our customers while taking orders.
Uphold and represent a rock-solid brand image.
Get into the action and make the perfect product all the time.
Multitask in a competitive, fun, and fast-paced work environment.
ADVANCEMENT
Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee!
Qualifications
Must be 16 years or older. To enter into management you must be 18 years or older.
Additional Information
California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer.
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Call center representative job in El Paso de Robles, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1971
Station Address: 1302 24th St, Paso Robles CA, 93446
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
Auto-Apply(7892) Orcutt: Customer Service Rep
Call center representative job in Santa Maria, CA
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
Come join the #1 Pizza Company in the world!
Job Description
As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's.
What are some things a CSR does?!
Provide a fun, happy, and exciting environment for our customers while taking orders.
Uphold and represent a rock-solid brand image.
Get into the action and make the perfect product all the time.
Multitask in a competitive, fun, and fast-paced work environment.
ADVANCEMENT
Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee!
Qualifications
Must be 16 years or older. To enter into management you must be 18 years or older.
Additional Information
California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer.
All your information will be kept confidential according to EEO guidelines.