Call center representative jobs in Sheboygan, WI

_Work Mode: Remote_ **Opportunity** Kohler Ventures is an independent company wholly-owned by Kohler Co., a global leader in the manufacture of kitchen and bath products, tile and home interiors, and an international host to award-winning hospitality and world-class golf destinations. Our mission is to build new digital businesses that empower consumers to lead healthier lives. We explore how familiar experiences can be enhanced and innovations developed through the integration of leading-edge technology, science, and design. Come join us as we build a best-in-class global multi-disciplinary team across artificial intelligence, machine learning, design, advanced software and hardware engineering, strategy, venture investments, sales, marketing, and partnerships. Our locations are Palo Alto, CA US, New York City, NY US, Kohler, WI US, Seoul, Korea, and Tel Aviv, Israel. We are seeking a **Customer Service Representative** to help us provide unparalleled support to customers over phone, emails, chat, and video calls. You will be responsible for being the voice of Kohler Ventures, ensuring that each customer has an above and beyond experience with the brand. This is an individual contributor position reporting to the Customer Success Manager. **Specific Responsibilities** + Provide best-in-class customer experience through calls, emails, chat, and video calls + Assist with installation and utilization of product and advanced troubleshooting for technical issues + Become an expert in Kohler Ventures' internal systems, navigating multiple computer windows and software systems including the CRM platform, Salesforce, and website + Act as the voice of Kohler Ventures, thinking proactively of solutions and finding opportunities to go above and beyond for customers + Work closely with other members of the Kohler Ventures team, documenting and reporting issues, triaging escalations, and looking for ways to improve each customer's experience **Skills/Requirements** + High school diploma or an equivalent is required. Bachelor's degree preferred + 3+ years of customer service experience required in the consumer product space + Experience providing customer support for connected hardware consumer products and mobile applications with the ability to guide users through troubleshooting protocols + Experience working for wellness or tech startup a plus + Excellent written communication skills - strong fluency in English, excellent diction, refined and polished writing + Comfortable in a fast-paced environment, taking back-to-back phone calls and multitasking between interaction channels + Comfortable provide customer service on video as needed in addition to traditional methods such as phone and chat + Proven ability to stay focused on the customer and maintain the reputation of the brand at all times + Technical mindset with an ability to acquire skills in technical troubleshooting and an eagerness to problem solve + Positive, can-do attitude with a strong sense of ownership and no-task is too big or too small mindset + You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays + Travel requirement: ~ 5% + A hard-wired internet connection directly from an internet service provider with a minimum download speed of 10 Mbps download and 3 Mbps upload, with less than 150 ms latency + A quiet and private home workspace is critical \#LI-NR1 \#LI-Remote **_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._** _The hourly range for this position is 24.95 - $31.20. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k._ **Why Choose Kohler?** We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. **About Us** It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer.

Dynamic Workforce Solutions Job Title: Customer Service Representative Non-Exempt Type: Non-exempt- Full-time Wage: $15.00 - $18.00 EXPERIENCE EXTREME CUSTOMER SERVICE About the Company Dynamic Workforce Solutions (DWFS) contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs. Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results. Our people feel they are part of something way bigger than just a job. We commit to delivering Extreme Customer service in order to provide outstanding outcomes for the people and businesses we serve. Your Impact Do you want to make a lasting difference in the lives of your customers? As a case manager with DWFS, you will have the opportunity to work with job/career seekers to ensure that they have the skills and resources to find and maintain self-sustaining employment. You will be able to help employers locate the talent they need to help their businesses thrive. You will know you are successful as you meet goals and put your customers to work. Primary Objectives of Position: The career navigator Program Assistant provides integrated workforce planning services to career center customers. Aids customers in developing, evaluating, and effectively initiating and implementing plans to find employment and/or employment skills. Work involves developing and maintaining contact with customers, and/or service providers for service needs. Helps customers to engage in self-assessment; Essential Job Functions: Interviews customers to assess ongoing service needs, obtain occupational information and explore the full range of employment opportunities and/or training. Coaches customers to present themselves effectively as candidates and obtain optimal placement in employment or further occupational information. Provide career advisement including the development of individual employment/placement plans, referrals to jobs, placement in training or education programs, job placement or advancement, and retention services. Performs visits to customers' homes, training providers' sites, and /or employment sites. Develops and implements service plans to meet customer needs. Ensures that service plans are maintained and updated as needed. Coordinates service provider activities. Implements prescribed program related procedures and accurate case management. Provides ongoing case management and serves as a liaison between customers and service providers. Manages a comprehensive caseload of job seekers (more detail?) Provides employment services on an ongoing basis. Provides guidance and other assistance to help the participant retain employment. Accurately document customer interactions through well-written case notes in automated system. Ensure that case files meet or exceed programmatic requirement. Prepare reports as requested. Address the unique needs and barriers of customers and create and maintain an environment of inclusion for all participants by making customer referrals to appropriate workshops, assessments and internal programs while ensuring equitable access for all individuals regardless of needs or barriers. Utilize Extreme Customer Service behaviors in all interactions with internal and external customers. Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime. Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations. Required Competencies: Customer/client focus, learning orientation, communication proficiency, teamwork orientation, technical capacity Skills/Abilities: Basic computer literacy including ability to use the Internet and Microsoft Office products. Keyboarding skills mandatory. Ability to work in a team environment. Excellent interpersonal skills and customer-service orientation. Strong oral and written communication skills. Bilingual candidates preferred. Additional Requirements: Must have valid driver's license and adequate vehicle insurance coverage. Diversity is at the heart of our business. It is key to our people's passion for serving individuals and communities who seek to build a stronger workforce. We strive to create a work environment that provides all our team members with equal access to information, development and opportunity. Furthermore, our commitment to diversity and inclusion is deeply rooted in the values instilled by our Four Cornerstones and commitment to Extreme Customer Service. We recognize that differences in age, race, gender, nationality, sexual orientation, physical ability, thinking style and background bring richness to our work environments. Such differences help us connect better with the workforce development needs of people we serve in our communities. We believe that attracting, developing and retaining a base of employees that reflects the diversity of our customers is essential to our success. Equal Opportunity Employer Dynamic Workforce Solutions is an equal opportunity employer/program and auxiliary aids and services are available upon request to individuals with disabilities. Job Posted by ApplicantPro

Come and work for Envoy Air, an American Airlines Group Company, at ATW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: 15.20/ hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

As a medium business in City Centre - we are agile, innovative and rewarding. Our work environment includes: Modern office setting Regular social events Growth opportunities Family feel We are currently looking to recruit an experienced Customer Services Representative. Reporting to the GM, you will be responsible for general office duties including answering the phone, handling general enquiries, sending emails, processing payments and issuing invoices. Deal with daily inbound and outbound mail. What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organisation Career growth and lots of learning opportunities for aspiring mind Benefits Bonus Scheme Company Pension Uncapped Commission

OVERVIEW: The Sales Administrator and Customer Service Representative plays a critical role in supporting our customer service operations and ensuring a seamless experience for clients by handling inquiries, managing orders, and providing administrative support to the Sales team. This role is responsible for improving service quality through proactive evaluation and re-design of processes, establishing and communicating service metrics, monitoring results, and implementing improvements. The ideal candidate is a detail-oriented, proactive problem-solver with excellent communication skills, dedicated to continuous improvement and exceeding company expectations for service in a collaborative team environment. Essential Job Responsibilities/Functions: Respond to customer inquiries via phone, email, and online messages in a timely and professional manner, providing product information, addressing concerns, and troubleshooting issues related to orders, deliveries, and product specifications. Escalate to appropriate sales team members as necessary. Handle customer complaints with empathy and professionalism, escalate issues when necessary, and follow up to ensure satisfactory resolutions. Accurately enter and manage customer orders in the company's ERP and EDI platforms, ensuring up-to-date information and adherence to delivery schedules. Ensure all orders are reviewed, verified, and filled to the highest possible percentage, including allocation checks and substitute suggestions. Maintain and update customer files, product specifications, sales records and marketing materials. Generate and provide necessary reports and documentation for the Sales team as required. Collaborate with Production, Shipping, and Quality Assurance teams to confirm product availability, track shipments, and ensure prompt and accurate delivery of orders. Coordinate with the operations team to meet timely delivery expectations. Assist with account setups, billing inquiries, and maintain accurate customer account information. Address and resolve credit issues, coordinating with the Finance department as needed. Identify, recommend, and implement process improvements to enhance customer experience, streamline operations, and reduce costs and waste. Communicate company policies and procedures clearly and provide accurate information and recommendations to the Director of Sales and Marketing for improving products and services. Manage weekly pricing quotes and assist the sales team in a timely manner. Create and monitor internal reports to track and measure customer performance results. Ensure effective communication between all departments and companies to facilitate smooth operations and customer satisfaction. Perform other duties as assigned. Requirements Competencies: Demonstrate the highest integrity both personally and professionally. Provide excellent written and verbal communications skills. Capable of working with peers and associates from other departments and shifts in a proactive and constructive manner; works well with others. Reports to work promptly and regularly. Excellent organizational and project management skills, including the ability to execute multiple initiatives autonomously in a fast-paced environment meeting timelines and deadlines. Knowledge of MS Office software including Excel, Word, PowerPoint. Ability to calculate figures and amounts such as discounts, interest, portion cost, proportions, percentages, area, circumference and volume and add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Have a proactive rather than reactive approach. Familiarization with customer service activities, interdepartmental communications and general finance concepts beneficial. Education/Experience: High school diploma or equivalent required. Two or more years of experience in sales or customer service. Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with ERP Produce Pro is preferred. Experience in Canva and/or Adobe Creative Suite a plus. Excellent verbal and written communication skills with the ability to handle difficult situations calmly and professionally. Strong organizational skills with a high degree of accuracy in data entry and documentation. Ability to think critically and solve problems independently, with a customer-focused mindset. Ability to work effectively within a team and collaborate with multiple departments. This role is based on our Glendale, WI headquarters and is onsite only. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference. Why Maximus? - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Competitive Compensation - Quarterly bonuses based on performance included! Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Fluency in languages (English and Spanish) - Six months of customer service experience - Excellent soft phone skills - Good computer navigation skills - A quiet and distraction free work area #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.50 Maximum Salary $ 16.50

Job Description Join The Insurance Resource as a Licensed Insurance Customer Service Representative in Kimberly, Wisconsin, where we believe in building meaningful customer relationships through exceptional service. Our team is dedicated to fostering a supportive and engaging environment that enhances both personal and professional growth. In this role, you'll have the opportunity to work directly with our clients, ensuring they receive the help and guidance they need with their insurance policies. We are searching for a communicative and customer-focused individual who can thrive in a collaborative setting. Your role will involve direct client interactions to solve inquiries, resolve issues, and provide excellent support. If you are committed to making a positive impact and enjoy helping clients, this position is perfect for you. Benefits Paid Time Off (PTO) Mon-Fri Schedule Retirement Plan Evenings Off Flexible Schedule Responsibilities Client Support: Provide exceptional customer service by addressing policyholders' queries and concerns promptly and professionally. Policy Management: Assist clients in understanding policy details and make necessary changes or updates as required. Claims Assistance: Guide clients through the claims process, ensuring all documentation is submitted accurately and timely. Problem Resolution: Collaborate with clients to resolve any issues related to their insurance policies effectively. Education: Educate clients about policy provisions, coverage options, and renewals to enable informed decision-making. Feedback Collection: Gather and report on customer feedback to improve service delivery and customer satisfaction. Requirements Licensing: Possession of a valid insurance license is mandatory. (However, if you are the right fit, we will consider helping you get licensed.) Experience: Proven experience in customer service within the insurance industry. Communication Skills: Excellent verbal and written communication skills. Customer Focused: A strong commitment to delivering exceptional customer service and ensuring client satisfaction. Problem-solving: Demonstrated ability to address customer inquiries and resolve issues effectively. Interpersonal Skills: Ability to build and maintain strong client relationships. Organizational Skills: Capacity to manage multiple tasks efficiently and prioritize work. Teamwork: Ability to work collaboratively with other team members in a dynamic environment. Tech Literacy: Familiarity with basic computer applications and customer relationship management (CRM) software.

As a Representative - Customer Service (OEM), you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. **Responsibilities:** + Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. + Process payments for cash account customers. + Research and resolve customer problems, acting as the customer liaison between other departments when necessary. + Back-up support for sales telephone inquiries and order entry. **Qualifications:** + High School Degree or Equivalent required + Associates' Degree (U.S.)/College Diploma (Canada) preferred + 2-4 years of relevant experience + Solid interpersonal skills that allow one to work effectively in a diverse working environment + Able to effectively communicate both verbally and in writing + Able to work well under pressure + Strong attention to detail + Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times + Computer literate, including effective working skills of MS Word, Excel, and e-mail At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._

Customer Service Representative - Shifts available for the following: between the hours of 5:00am and 6:00pm Monday through Sunday. Winter Services, LLC. is looking to fill a seasonal, part-time customer service representative position to work out of our Milwaukee office from November thru April. The ideal candidate will have prior customer service experience and strong verbal and written communication skills. You will be required to answer incoming phone calls and update work orders in our computer system while on the call. You will also respond to customer emails in a professional manner as well as assist with office duties as needed. Responsibilities: Assist customers with inquiries and resolve issues Maintain accurate notes and provide excellent service Manage multiple systems quickly and efficiently Requirements: Customer Service experience Proficiency in computer applications Strong communication skills and a positive attitude Must be reliable Ability to work weekends Multiple Shifts Available from 5 am to 10 pm Monday thru Friday as well as Saturday and Sunday. *The ideal individual would be willing to work additional hours before, during and after storm events. May be required to work one weekend per month. Winter Services is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment practices law. Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender expression, gender identity, genetic information, marital status, national origin, ancestry, veteran or military status, or any other characteristic protected by federal, state, or local law.

Benefits: Bonus based on performance Employee discounts Paid time off FASTSIGNS is a visual communications company using innovative thinking and state-of-the-art technology to create and design graphic solutions for businesses large and small. With over 550 locations world-wide, FASTSIGNS is the award-winning industry leader known for its broad visual communications expertise. Our exceptional suite of products and services, developed and delivered by our talented and knowledgeable teams, create comprehensive solutions to meet any business or marketing challenge. FASTSIGNS is always looking for talented, dedicated professionals to join our team. If you have the skills, abilities, and desire to join our world-class company, then we encourage you to continue with this online job application. Job Description The Customer Service Representative (CSR) role is responsible for handling the day to day relationship with current and new FASTSIGNS customers. We constantly receive e-mail and phone requests and the CSR is responsible for the full cycle: Capture the customer needs Advice on potential solutions Work with design & production so the product is manufactured according to the specifications Perform quality control checks Schedule installation, ship or handoff the product to the customer A successful CSR is a high energy individual that feels passion to help customers, listens attentively, manages several projects at the same time without losing attention to detail and quality, has great communication skills, is a team player and foremost, understands that a positive experience means we win a customer for life, so is always striving to surpass customer's expectations. The CSR also proactively uses his or her abilities to network, obtain new referrals and take over sales and marketing activities to attract new clients. RESPONSIBILITIES Greet and welcome customers in person, via e-mail or phone Listen attentively to the customers needs Apply consultative sales techniques to define the best way to help the customer solve their problem Process estimates, document details about the orders and follow up with clients and coworkers as required Interact with design and production to make sure the order is processed accurately Perform quality control Schedule installation, process shipment or notify customers that product is ready for pickup Process customer payments and follow up if payments are delayed Call customers to follow up and verify all went well Proactively call dormant customers or high potential customers to increase revenue opportunities Interact with third party suppliers to source specialty products required by customers Interact with the team in cross training and provide ideas on how to increase sales and productivity QUALIFICATIONS Comfortable engaging in sales conversations with both known customers and new potential clients Experience working under pressure with multiple tasks/projects and tight deadlines without losing orientation to detail and quality Strong organizational and team collaborating skills Experience in conflict management and conflict resolution Proficient computer and internet skills including Microsoft office suite; adobe suite experience a plus Strong verbal and written communication skills Basic math skills At least three years in retail or inside sales or equivalent experience is preferred Bachelor's degree in marketing, business, or design is preferred Understanding of and experience in the sign industry preferred Maintain a valid driver's license Benefits Balanced Work-Life Company Culture Casual and creative work environment Holidays Paid Vacation Compensation: $17.00 - $19.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative at our Appleton, WI service center. In this role, you'll provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill - and that's where you come in. Why join AIT? In addition to competitive hourly pay, bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A lasting career - career paths are available in sales, operations, or management throughout the country Professional development and training Great work/life balance Team oriented company culture What you'll do: In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships. Solve customer inquiries, prepare quotes, process/expedite orders & returns Source parts from suppliers nationwide Assist in generating sales by upselling, adding on, & educating customers Help in the stockroom & deliver orders to customers as needed Qualifications & Skills: 1+ year customer service, inside sales, mechanical or maintenance experience required. Industrial distribution or parts counter environment preferred High school diploma, GED or equivalent required Must be able to lift up to 50 lbs. Mechanical aptitude & attention to detail Valid driver's license & clean driving record (MVR) Come for the job. Stay for the career. Apply for immediate consideration! #LI-AV1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Join Serigraph as a Call Center Representative and play a vital role in delivering fast, accurate, and friendly support to our eCommerce and call center customers. You'll be part of a team that values precision, professionalism, and exceptional service; making a direct impact on our customers' experience and our company's success.Call Center Representative Responsibilities - Set up new eCommerce customers and manage new customer location openings. Process eCommerce order entry using the ez POP framework for call center customers. Prepare and review production paperwork, rerun requests, and customer account documentation. Expedite products and coordinate shipments to meet customer requirements. Communicate clearly and professionally with internal and external customers, sales representatives, and operations regarding orders and issues. Ensure accurate reporting and review of production reports related to customer accounts. Support environmental practices by handling and disposing of materials per procedures. Ensure quality and stop production to correct quality concerns. Inform management of products and/or processes that do not conform to requirements. Ensure all environmental practices and materials are handled and disposed of per appropriate procedures in your area. Support Serigraph current quality business system and understand use of SPECS, the Serigraph quality manual. What we are looking for in a Call Center Representative - High school diploma or equivalent. Two or more years of call center or customer service experience. Strong communication skills for professional interaction with customers, sales, and operations. Experience with eCommerce platforms and Microsoft Excel (formulas, formatting, analysis). Excellent attention to detail, problem-solving, and critical thinking skills. Knowledge of good departmental and company safety/housekeeping/PPE practices. Understand departmental procedures and policies. Preferred Qualifications of a Call Center Representative - Minimum of three years of experience in a printing environment with technical knowledge of materials and constructions, or equivalent experience and education. Understanding of commercial challenges and PCI (Payment Card Industry) compliance. Strong continuous improvement mindset. Ability to thrive in high-pressure environments with multitasking and prioritization. Energetic, self-motivated, and adaptable in ambiguous situations. Ready to Make an Impact?At Serigraph, your work matters. If you're passionate about customer service, thrive in a fast-paced environment, and want to grow with a company that values continuous improvement and accountability, we want to hear from you. Apply today and help us deliver service that stands out. Who is Serigraph? Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer's brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference-because that's the kind of community we want. Life at Serigraph The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy: Competitive wages Access to earned wages before the scheduled payday Paid time off, 10 paid holidays, and a vacation buy/sell program Free onsite healthcare and telemedicine including COVID testing Full benefits package including health, dental, vision, disability, and life insurance 401(k) eligibility on day one Free onsite fitness facility and walking trails Cross training, growth, and promotion from within What are you waiting for? Apply to join the Serigraph team today! *Serigraph is an Equal Opportunity Employer*

Primary Duties and Responsibilities * Hybrid position requiring 2 days onsite at our corporate office in downtown Milwaukee: Monday and Tuesday are required days * Provides quality and timely customer service to field and home office staff on the following topics Benefits, Compensation, Sales Reporting. * Communicates with callers clearly in an open, direct, and timely manner. * Answers questions that are routine, escalates calls as needed. * Identifies the need for special handling and coordinates problem resolution, in addition to understanding the overall impact. * Provides complete and accurate solutions to all customer needs with appropriate guidance. * Under the direction of the Manager, Specialist, or Mentor, may handle more complex inquiries. * Adheres to phone schedules in accordance with set standards. * Gives and receives regular feedback/information in an open and positive manner. * Helps others with additional casework as needed. * Tries new ways of challenging the status quo and changing the way we work. * Contributes to a positive environment by openly communicating new ideas/solutions, perspectives and experiences in team meetings, training sessions, 1x1s and huddles. * Demonstrates behaviors that reflect and support our company and department values, vision, and culture of learning/growth * Acts in a manner necessary to achieve organizational results (i.e. big picture). * Organizes work in a manner that allows team members to easily locate and complete casework when needed. * Written communication (Emails, Assist Edge, Casetracker, SharePoint) is professional, complete, timely, accurate and effective. * Follows set procedures and standard work. * Exhibits a commitment towards personal learning and growth. * Takes initiative to learn topics outside of core responsibilities. Qualifications * High School diploma. * Minimum of two years of work experience demonstrating proficiency performing a variety of mathematical calculations and inputting accurate data. * Experience should include minimum of one year of previous field compensation experience, one year of call center and/or customer service experience, or a combination thereof in a financial services environment. * Strong demonstrated skills in analyzing complex information, problem solving, judgment, and independent decision making * Insurance Operations Experience a helpful * High level or organization and follow through. * Able to identify and establish priorities to meet deadlines on multiple assignments. * Demonstrated computer experience, including Word and Excel. * Commitment to quality customer service. * Has highly developed and demonstrated verbal and written communication skills proficiency within the home office and the field. * Must handle confidential data in a manner consistent with the Privacy Information * Act and Northwestern Mutual Standards * Successful completion of any appropriate pre-employment testing. #LI-Hybrid Compensation Range: Pay Range - Start: $20.11 Pay Range - End: $30.16 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Job DescriptionDescription: The GREAT STATE TEAM is seeking a Healthcare Customer Service Representative to work on-site at our clients office in Menomonee Falls, WI. As a Healthcare Customer Service Representative you would act directly in clients' names to provide information to patient/account holders, resolve billing and payment issues, process financial assistance applications, and collect payment in order to support client and public alike. The On-Site Healthcare Customer Service Representative works on-site at the client office, having face to face contact with patients and clients, using the telephone and company computer systems and client software to accomplish their daily tasks. **Veterans and Military Spouses Encouraged to Apply** Primary Duties and Responsibilities: Makes and answers calls in the name of the client in order to resolve billing and payment issues utilizing establish work queues and call pools as necessary Has face to face contact with patients in order to resolve billing and payment issues, and answering questions regarding the financial assistance process Responds to requests for information by patient/account holders in a professional, thorough, explainable manner Acts to gain payment or arrangement of payment on behalf of the client as appropriate Follows client-specific protocols and policies when carrying out duties Investigates and responds to client enquiries as needed Enters and monitors payment arrangements Enters and updates data and dispositions regarding patient accounts accurately and on a timely basis Sends and processes correspondence in a complete, accurate and timely manner Adhere to all FDCPA, FCRA, HIPPA and other applicable laws Adhere to SCSI policies and procedures, including those outlined in the Employee Handbook, Training Manual, and as directed by Training and Management Participate in training, department and company meetings as required Verifies balances and other patient account data with clients as needed Handles client and account holder correspondence with accuracy, timeliness and according to protocol Troubleshoots and resolves accounts in assigned dispositions, i.e. 3REV, 3NEW, 3RMI, 3FQA, etc. Clearly communicate with management regarding problems and opportunities for resolution on a timely basis Represents State Collection Service, Inc. its internal and external customers, and fellow employees in a professional manner with dignity and respect Utilizes company and client information systems successfully to gain results as a part of daily duties Evaluates accounts for charity programs or long-term payment arrangements Pre-qualifies patients for financial assistance Additional Duties and Responsibilities: Completes special projects or other work duties as assigned Participates in the resolution of client issues and nonconformities as needed Will assist others within the department as requested Represents SCSI via professional and ethical standards of work, and communication consistent with the mission and management policies of the company Ensures all activities are within company quality and compliance standards, as well as client-specific protocols Qualifications, Skills, and Experience: 1+ years experience working in Health Care, Insurance, Call Center, or Customer Service functions where contact with the public was a part of daily duties Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred Personal Computing skills, including MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, Internet, and keyboarding Ability to enter and update data on company and client systems in an accurate, timely manner Ability to work successfully in a fast-paced, deadline-oriented environment Strong organization skills. The ability to work on multiple tasks simultaneously Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires Ability to work successfully and cooperatively within a team-based environment Articulate written and verbal communication skills Focus upon customer service and deliverables Significant attention to detail Bilingual candidates will provide additional support for bilingual calls Wage: $17.00/hr + bonus We Offer a Comprehensive Benefits Package: Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts Paid time off starting at 90 days and annual profit sharing 7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day Family Friendly Events Wellness Programs/Gym Reimbursement All necessary equipment and technical support provided * Benefits eligibility is dependent upon FTE Status and Position *All offers of employment are contingent upon successful completion of a criminal background check and references. Your next great career move could be a click away. Apply now! State Collection Service is an Equal Opportunity Employer . All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position.Requirements:

Job Details Milwaukee, WI Meridian, ID; Hillsboro, OR Full TimeDescription The primary responsibilities of the Customer Service Representative are to provide outstanding customer service, sales and administrative support to the Sales Team by processing orders, effectively resolving customer issues and supporting the Sales team as needed. Collaborates with Sales Team to understand and build lasting relationships with our customers. POSITION DUTIES AND RESPONSIBILITIES: Provides exemplary customer service-- including researching customer request to provide quotes, process orders, request layouts and files, and retrieves any additional information to complete orders. Upholds company standard by responding to customer's inquiry in a timely manner. Maintains understanding of MSI pricing, products, product usage and procedures. Provides product information to customers consistently emphasizing MSI's value proposition. Proactively communicates with customer to ensure all commitments and obligations for the customer are met and/or exceeded throughout the project/order and provides ongoing support to ensure that needs are met. Responsible for problem resolution that meets and exceeds customer expectations. Creates and maintains complete and accurate customer information, files, and layouts. Additional duties as assigned. Qualifications High School Diploma or GED and/or equivalent experience. Minimum of 2-3 years prior customer service experience. Strong demonstrated competence in proactive problem solving. Takes initiative and can handle multiple priorities at any given time. Proficient in MS office products. Solid Excel skills are preferred. Exhibit above average organizational skills, multitasking skills and can recognize and deal appropriately with priorities. PHYSICAL DEMANDS AND WORK ENVIRONMENT: There is little risk of injury. Work hours are generally during normal business hours and average 40 hours a week. May require some additional hours when production demand is at high levels. Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Position Summary- Operates various systems to support and coordinate call handling and placement, paging, alarm and emergency condition responses. Position Requirements- Basic writing, reading and arithmetic skills usually acquired through completion of high school or equivalent. A minimum of one year related experience to efficiently manage the mechanics of the console, paging and phone systems and procedures pertaining to emergency and safety, on-call personnel, hospital department and services. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Kaukauna area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $18.00 - $20.29 Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

Starting at $14.78 per hour | Requires flexibility to work various shifts In this fast-paced, high energy environment where great guest service is essential, how do we ensure that our guests receive the information they need to fully enjoy their gaming experience? As a Reservation Agent in our call center, you will answer both internal and external phone calls responding to all guest inquires and team member questions. You will assist guests with making reservations for the hotel and casino restaurants. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Handle both internal and external phone calls in the call center. Direct calls to appropriate individual or department. Answer team member inquiries, concerns, and questions in a prompt, and courteous manner. * *Respond accurately to all guest inquires including but not limited to, Bingo session information, customer point tracking, special events, and reservations. * *Assist guests with making reservations, cancellations, or changes to existing reservations for venues including but not limited to hotel rooms and restaurants using computer systems. * *Maintain a working knowledge of hotel and casino facilities, amenities, and room types. * *Work closely with all departments to obtain, review, and confirm daily calendar information, special events, promotions, and upcoming events relevant to all venues. * *Process and distribute all incoming and outgoing mail including but not limited to processing United Parcel Service (UPS) and Certified Mail pieces; and contact UPS for pick-ups. * *Transport interoffice mail between the casino and hotel as scheduled. * *Compile and send information packets to guests and non-guests as requested. Review and maintain database of current mailing addresses per undeliverable, returned mail. * Assist with special projects from other departments with the direction of the Call Center Supervisor. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * A high school diploma or equivalent and 6 months previous high volume customer service experience are required. Call Center experience is preferred. * Office skills must include the ability to use standard office equipment and knowledge of Microsoft Office. Prior experience with data entry and/or casino or hotel management systems preferred. * The ability to maintain discretion in handling confidential information. * The ability to interact with guests and team members in a professional manner. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate. When on the casino floor, the noise level increases. The work environment is smoke free, when on the casino floor it is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.