Call center representative jobs in Somerset, KY

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sunday Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide) * Award Winning Culture with the Opportunity to Advance * Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives! A day in the life of a Customer Account Representative: * Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new rental orders when needed on the sales floor and over the phone * Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned. * Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized What are the minimum requirements? * High school diploma or equivalent * Must be at least 18 years of age * Valid state driver's license and good driving record -- You WILL be driving the company vehicles * Ability to lift and move product such as furniture, electronics, and appliances * Great communication and customer service skills What are some additional helpful traits? * Seeking more than just a job, but a CAREER * A desire to improve our customer's lives * A hunger to learn the business * Grit and determination Physical Demands The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job. Expected Hours of Work This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs. This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

Job Description The Client Service Representative role is an absolutely crucial role at AAC. Currently we are hiring at our 24/7 emergency practice located at 2120 Pimlico Drive. The CSR is responsible for: * Managing 6 phone call lines with the team * Scheduling appointments * Check patients in/out * Process payments * Discuss payment alternatives with clients * Collect all important client information * Help pet owners identify pet emergencies * Contact owners as necessary with bloodwork results (within normal limits) * Document client communications * Note client prescription requests in Cornerstone * Restock office supplies, restock coffee bar, help clean exam rooms * Run end of day reports * Educate clients on basic pet needs (prevention, food, etc.) * Handle cash transactions * Maintain a clean reception area Benefits: * Health Insurance / Dental and Vision * Paid time off * Simple IRA Retirement with matching * Opportunity for advancements * Opportunity for Bonuses * Uniform stipend * Three free annual wellness visits and % off discount on services Requirements/Responsibilities Qualifications: The ideal candidate for this role will experience in the client service field. Skills Required: * Active listening * Attentiveness * Conflict resolution * Excellent written and communication skills * Ability to learn quickly in a high-volume and fast-paced environment * Experience within veterinary industry or similar field Schedule Requirements: To be considered you must have a flexible schedule and be willing to work some weekends and volunteer for holidays. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401k Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: License reimbursement 401(k) matching Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Craig Loftis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand. Responsibilities: Forge enduring customer relationships and proactively follow up to ensure continued satisfaction. Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions. Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. As an Agent Team Member, you will receive... Simple IRA Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Professional development Abundant opportunities for career advancement within our agency License reimbursement Requirements: Genuine interest in marketing products and services that align with customer needs and preferences. Exceptional communication skills across all channels - written, verbal, and attentive listening. A people-centric mindset with a keen eye for detail. Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries. Proficiency in learning and navigating computer functions efficiently. Collaborative spirit, thriving in a dynamic team environment. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions Great if you have: * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! Physical Requirements: * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!

Get Set for Cumberlands! Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service. CURRENT STUDENT or EMPLOYEE? Please log into Workday and use the Career Tile to find and apply to jobs from our internal career sites. We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers' product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions. Available Date: Immediately * Must possess good people skills, ability to communicate honestly and with tact for students who may not qualify for admissions * Outstanding telephone skills; polite, friendly manner working with students * Proficient in computer literacy and knowledgeable of Microsoft Office * Must show initiative, adaptability, resourcefulness, dependability, and ability to take action * Customer Service Experience. * Excellent analytical, communication and writing skills. * Ability to work flexible schedule. * Will require occasional weekend work * Office hours and work times are based on student needs; including availability for students' worldwide. Key Duties and Responsibilities: * Receive calls, live chat and emails from students, e.g. queries, requests, orders and complaints; * Problem solve and resolve issues * Resolve issues Benefits Yes Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a "life-more-abundant."

Shift Hours: Part-time, PRN - as needed R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here's what you can expect working in Patient Registration (Customer Service): Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time. Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: High School Diploma or GED Excellent customer service experience For this US-based position, the base pay range is $14.00 - $18.24 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook

Job DescriptionBenefits: Competitive salary Paid time off Bonus based on performance Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Life Insurance Benefits Salary plus commission/bonus Paid time off (vacation and personal/sick days) Requirements Excellent communication skills - written, verbal and listening People-oriented Organizational skills Detail oriented Problem solving Dedicated to customer service Able to learn computer functions Ability to work in a team environment Property and Casualty license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Our Principles and Values: Manchester Tank has a proud heritage of hard-working people, who for over 75 years have manufactured high quality products for our country and the world. The McWane/Manchester Way Compass is provided as a personal guide to help team members navigate through situations they encounter daily at work and includes eight core principles to guide our team members: Communication, Safety, Environment, Leadership, Trust, Excellence, Accountability, and Teamwork. All team members are expected to know these principles, values, and behaviors. Our Compass Points ensure higher levels of safety and environmental performance in all our operations. It also improves communication, relationships, and work performance at all levels of our organization. Manchester Tank is an equal opportunity employer committed to providing equal employment opportunity in all employment practices. Manchester Tank will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA - gender identity or expression, and genetic information) or any other category protected by federal, state or local law. he Customer Service Representative drives customer engagement as Manchester Tank's primary contact, managing orders and accounts, resolving issues, and ensuring seamless communication between customers and internal teams. In support of the role as key customer contact, the Customer Service Representative interacts with MTE internal resources in Sales, Shipping, Production, Engineering, Scheduling, Credit and Quality. This will be an onsite role in our Campbellsville, KY operation with the option for a hybrid schedule upon successful completion of a probationary period. The successful candidate will be a service-oriented individual who is able to prioritize and manage multiple daily customer and internal MTE interactions to serve the customer with consistent excellence. Primary Responsibilities The Customer Service Representative is responsible for key activities related to the on-boarding and retention of customers including: Customer Onboarding CSR will assist with Visual Compliance process & work with shipping teams on export process CSR will attend onboarding meetings internal & external as required to ensure smooth handoff Order Management CSR will create the case for the new part number and follow that through to entry. CSR will quote freight Order entry; Confirmation; Price check; lead time Follow up thru to shipping process; provide any certs or shipping docs; handle expedites and unforeseen issues directly with Ops and the customer Sales Tax - responsible for collecting exemption certs and uploading into Avalara Returns & Resolutions Initial complaint; interface with quality team (ops team; shipping; etc…) RMA creation Follow up/communicate written resolution if required Escalation process when needed Follow through to credit for customer Account Management Handle day to day issues and questions that come up within the scope of business agreement with customer. Escalate if/when needed. Weekly report generation for specific customers Weekly account meetings when required with customer, sales rep and ops Build trucks based on customer requirements Assist in management of consignment accounts Customer Inquiries General inquiries through phone/email - will quote price and delivery for generic small propane, refrigerant, air inquiries. Web inquiries for lead time, standard product, test reports, engineering doc requests, etc… will be vetted by CS team and handled or dispositioned to proper person. RV and consumer inquiries Qualifications 3-5 years of experience in Customer Service, with Customer Service experience in a heavy manufacturing B-to-B environment or demonstrated equivalent experience and skills within another MTE functional area strongly preferred. Customer-service orientation paired with strong interpersonal and oral/written communication skills. Proficiency with Microsoft Word, Excel, Outlook. Exceptional attention to detail, organizational, and prioritization skills required. Self-motivated and ability to work well within a fast-paced environment. HIGHLY DESIRED SKILLS: strong customer centricity and sales cycle knowledge D365 or similar CRM (SalesHub, Customer Service Hub) Dialpad Additional Information All your information will be kept confidential according to EEO guidelines. Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.

Job DescriptionSalary: $14-$18 per hour Customer Service Representative (CSR) Why work for us? Apex Plumbing Solutions has been proudly serving our residential and commercial clients since 2008. We provide exceptional plumbing services and invest heavily in training our team to be the best in the business. We believe that excellent customer service comes from a satisfied and well-supported team. If you're looking for a stable, long-term position where your contributions are valued, we'd love to hear from you! Visit our website to learn more:callapexservices.com What we offer: Medical, Dental, and Vision insurance Long-term and short-term disability insurance Life insurance 5 days paid vacation 7 paid holidays 401k with 3% company match (option for partial match up to 5%) Career advancement opportunities Referral program Pay Range:$14/hr to $18/hr, depending on experience Hours:Monday through Friday, 7:00 AM to 5:00 PM (with OT options) Duties/Responsibilities: Answering customer inquiries and resolving issues promptly and professionally Scheduling service appointments and coordinating with the dispatch team Maintaining accurate customer records and service history Processing payments and handling billing inquiries Assisting with follow-up on collections and past-due accounts Supporting the team with general administrative tasks as needed Required Skills/Abilities: 2+ years of customer service experience Strong communication skills, both verbal and written Ability to handle sensitive situations with professionalism and tact Organizational skills and attention to detail Familiarity with QuickBooks or similar software Proficiency in Microsoft Office (Word, Excel) Ability to multitask in a fast-paced environment Candidates will be required to pass a background check and drug test upon receiving a conditional offer of employment.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jason Dunn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job Description The purpose of this position is to field incoming customer calls and emails in order to produce a service ticket, and assign said service ticket to a technician in the appropriate location in order to help maintain Field Service Technician's productivity. This position is also responsible for accurate and timely billing as well as delivering invoices to customers or entering them in customer portals. Essential Duties and Responsibilities include, but are not limited to the following: Create and Assign Service Tickets Answer Service Phone Calls and Emails Update Service Tickets as needed and ensure accurate data Notify customers of upcoming service calls so they can prepare for upcoming service Provide customers with service ticket status updates as needed Monitor service board for internal violation of problem code SLA and reach out to technician for updates Assign Tickets Based on Manager Schedule Complete Billing on Service Tickets Customer follow up on completed tickets Ensure daily tickets are ready for posting Email/Mail invoices to customer Enter ticket/billing information into 3rd party portals on a daily basis Competencies: To perform this job successfully, an individual must have demonstrated experience in the following competencies and must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Requirements Strong organizational skills Attention to detail for daily scheduling activities Customer service experience Ability to handle multiple tasks simultaneously and effectively Ability to remain calm in stressful situations Must be at least 18 years old Proficiency in computer usage High School Diploma or GED required Ability to pass a pre-employment background check, MVR, and drug screen Benefits Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Vacation, Paid Holidays

Our Principles and Values: Manchester Tank has a proud heritage of hard-working people, who for over 75 years have manufactured high quality products for our country and the world. The McWane/Manchester Way Compass is provided as a personal guide to help team members navigate through situations they encounter daily at work and includes eight core principles to guide our team members: Communication, Safety, Environment, Leadership, Trust, Excellence, Accountability, and Teamwork. All team members are expected to know these principles, values, and behaviors. Our Compass Points ensure higher levels of safety and environmental performance in all our operations. It also improves communication, relationships, and work performance at all levels of our organization. Manchester Tank is an equal opportunity employer committed to providing equal employment opportunity in all employment practices. Manchester Tank will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA - gender identity or expression, and genetic information) or any other category protected by federal, state or local law. he Customer Service Representative drives customer engagement as Manchester Tank's primary contact, managing orders and accounts, resolving issues, and ensuring seamless communication between customers and internal teams. In support of the role as key customer contact, the Customer Service Representative interacts with MTE internal resources in Sales, Shipping, Production, Engineering, Scheduling, Credit and Quality. This will be an onsite role in our Campbellsville, KY operation with the option for a hybrid schedule upon successful completion of a probationary period. The successful candidate will be a service-oriented individual who is able to prioritize and manage multiple daily customer and internal MTE interactions to serve the customer with consistent excellence. Primary Responsibilities The Customer Service Representative is responsible for key activities related to the on-boarding and retention of customers including: Customer Onboarding * CSR will assist with Visual Compliance process & work with shipping teams on export process * CSR will attend onboarding meetings internal & external as required to ensure smooth handoff Order Management * CSR will create the case for the new part number and follow that through to entry. * CSR will quote freight * Order entry; Confirmation; Price check; lead time * Follow up thru to shipping process; provide any certs or shipping docs; handle expedites and unforeseen issues directly with Ops and the customer * Sales Tax - responsible for collecting exemption certs and uploading into Avalara Returns & Resolutions * Initial complaint; interface with quality team (ops team; shipping; etc…) * RMA creation * Follow up/communicate written resolution if required * Escalation process when needed * Follow through to credit for customer Account Management * Handle day to day issues and questions that come up within the scope of business agreement with customer. Escalate if/when needed. * Weekly report generation for specific customers * Weekly account meetings when required with customer, sales rep and ops * Build trucks based on customer requirements * Assist in management of consignment accounts Customer Inquiries * General inquiries through phone/email - will quote price and delivery for generic small propane, refrigerant, air inquiries. * Web inquiries for lead time, standard product, test reports, engineering doc requests, etc… will be vetted by CS team and handled or dispositioned to proper person. * RV and consumer inquiries Qualifications * 3-5 years of experience in Customer Service, with Customer Service experience in a heavy manufacturing B-to-B environment or demonstrated equivalent experience and skills within another MTE functional area strongly preferred. * Customer-service orientation paired with strong interpersonal and oral/written communication skills. * Proficiency with Microsoft Word, Excel, Outlook. * Exceptional attention to detail, organizational, and prioritization skills required. * Self-motivated and ability to work well within a fast-paced environment. HIGHLY DESIRED SKILLS: * strong customer centricity and sales cycle knowledge * D365 or similar * CRM (SalesHub, Customer Service Hub) * Dialpad Additional Information All your information will be kept confidential according to EEO guidelines. Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at Store #1276, located at: 20 Winchester Plaza, Winchester, KY 40391 as well as Store # 1902 located at: 204 Wayne Dr. #A, Richmond, KY 40475. This is a full time position and the starting pay rate is $15.50/hr. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

Under direct supervision of agency manager, commercial customer service representatives are energetic, outgoing individuals with a passion for helping others. They are responsible for building and maintaining client relationships and providing exceptional customer service to our small business clients. Candidate should be a critical thinker, capable of understanding the needs of the clients and communicating decisions to various parties involved in the transaction, they should be incredibly detail oriented and must be able to constantly multi- task. Customer service representatives serve as the first point of contact for clients, the right hand of the account manager and producer and is a business partner to our carriers. Linville Insurance requires members of our team to possess a positive and winning attitude. We cultivate a culture of doing what is right, helping others and giving good quality advice to our clients. Duties: *Compiling data and verifying accuracy-cooperate in gathering all information needed for various insurance transactions *Processing policy change, renewal and new business transactions *Remarketing accounts as necessary *Complete applications, quotations, and proposals in appropriate carrier proprietary system or agency management system. *Actively cross selling current clients and refer to appropriate departments if needed *Completing agency proposals as needed for new quotations and renewals *Cancelling policies as requested *Placing and processing coverages *Issuing certificates and proof of insurance *Handling client communications both electronically and in person *Arrange payment terms and taking payments as needed *Keeping informed on rates and coverage changes *Maintaining a good working relationship with company underwriters and other personnel *Keep abreast of trends and techniques and use agency selling aids to maintain a competitive status for the agency within the industry. *Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance Required Knowledge, Skills and Abilities: • Hold a KY property and casualty insurance license; minimum of two years commercial lines insurance experience preferred; high school diploma required with college degree preferred • Possess a valid driver's license and a source of reliable transportation. • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain existing client base. • Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. • Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making and superior written and verbal communication skills. • Have excellent time management skills and thrive in a team environment * Technology proficiency with advanced computer skills including Microsoft word, excel, internet explorer, google chrome and willingness to learn agency management system and electronic signature platform. Preference given to those with experience using Applied Systems Benefits/Perks: * Job Type: Full-time • Competitive Pay with benefits • Professional Development • Job Stability in a growing industry Compensation: $32,000.00 per year YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability and strong compensation you've come to the right place! Working with an independent agency is a great career choice. Baby Boomers in insurance are retiring at rapid speeds and leaving a high demand for insurance professionals! Trusted Choice Independent Insurance Agents protect customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price. This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly welcome each one of them with an inviting smile while serving their transaction needs and having meaningful conversations to identify any additional opportunities to fulfill their full financial needs. Job Duties and Primary Responsibilities: CSR responsibilities include, but are not limited to the following: * Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class, second to none customer service. * Run an inside or drive-through teller window by providing paying and receiving transaction services to customers with accuracy, efficiency, professionalism , and personality in a fast paced environment. * Demonstrate knowledge of available products and services in order to answer customer inquiries. * Balance cash items, teller over/short report, and other negotiable financial items while adhering to all branch cash control policies and procedures. * Answer the telephone in a friendly and professional manner with a positive attitude of helping the customer. * Demonstrate exceptional teamwork to ensure branch team goals and individual goals are exceeded. Required Qualifications * High school diploma or GED Skills and Competencies * Basic computer skills * Excellent communication skills * Stellar customer service skills * Ability to work with money transactions with high degree of accuracy * Ability to stand for extended periods of time and lift up to 25 pounds in coin or currency * Ability to learn and follow financial center operation and security procedures.