Call center representative jobs in Tyler, TX

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened on November 1, 2017, and today we have a team of three. We value honesty, integrity, initiative, and an independent spiritqualities that make a big difference in how we work and how we serve our community. Weve built a collaborative, positive culture where team members have the flexibility to grow. We offer opportunities for raises, bonuses, and enhanced commissions, along with a flexible work environment that supports personal and professional balance. Community involvement is an important part of what we do. I volunteer with Carter BloodCare and Meals on Wheels, and I currently serve as president of the Tyler Referral Network. If youre looking to join a team that values integrity, service, and growth, this could be a great fit for you. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Taylor Berumen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process! As a Customer Service Representative & Dispatcher, you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: Receive incoming calls in professional and courteous manner Scheduling appointments Assigning daily work/calls to other team members Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders. Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently General computer knowledge, including Microsoft Office Typing skills a plus Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: 30000-40000 We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customer service can't happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Job Description Our agency is seeking a motivated and coachable Insurance Customer Service Representative to join our team. At The Melissa Workman Agency, customer service is more than a priorityits our passion. For 9 years, weve been a premier Allstate agency specializing in Home, Life, and Auto insurance. We tailor our clients policies to meet their unique needs, building strong relationships along the way. Our dedicated team works hard to ensure our clients are completely satisfied, and were proud of the fun, supportive, and collaborative work environment weve built. We are seeking a motivated Licensed Insurance Customer Service Representative to join our team and play a key role in delivering the exceptional service our clients deserve. This position offers a base salary ranging from $35,000 to $45,000 annually, depending on experience, plus opportunities for additional compensation through performance bonuses. We believe in rewarding hard work and fostering a positive work-life balance. Our team enjoys a fun, engaging work environment, opportunities for team-building activities, paid lunches and extra commission or days off for meeting/exceeding goals. Apply today and start building a career in a supportive and motivating environment where your contributions truly matter. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Weekends Off Work-Life Balance 401k Responsibilities Resolve customer concerns promptly and effectively Provide valuable product information to assist clients in making informed decisions Deliver outstanding customer service that exceeds expectations Build genuine, lasting relationships with clients Collaborate with team members to ensure seamless client experiences Requirements Property and Casualty General Lines License a plus but will provide comprehensive training and licensing support for the right candidate Communication Skills: Excellent verbal and written communication skills Problem-Solving: Strong ability to resolve complex customer issues effectively and efficiently Customer Focus: A dedication to providing exceptional service and ensuring customer satisfaction Teamwork: Ability to work collaboratively with team members and other departments

Who are we? iCampPro is fueled by the ingenuity and innovation of iClassPro, the world's leading class management software for children's activity centers. Since 2008, iClassPro has continually raised the bar for class-based businesses, helping them streamline operations, grow revenue and spend more time doing what they love. The iCampPro story started in 2019 when iClassPro partnered with one of the nation's largest and most respected summer camps to dig into the industry's challenges and deliver a better solution. Today, we offer a powerful, versatile platform with modern, intuitive design that's super-easy to learn and use - even for first-timers! To help you get the most from iCampPro, our exceptional support team is here to help you five days a week. The iCampPro team works within the iClassPro headquarters in Longview, Texas. With the energy of a startup and the experience of our partner behind us, we're beyond excited to be making a real difference to camps everywhere and the families they serve. Commitment to Excellence Commitment to Customer Service Solutions Focused A Spirit of Teamwork and Collaboration Taking Ownership What will you be doing in the role? Responding to customer inquiries via phone calls, emails, and live chats Providing exceptional customer service by promptly addressing customer concerns and resolving issues Assisting customers with product navigation, troubleshooting, and problem-solving Collaborating with other team members and departments to resolve complex customer issues Documenting customer interactions and maintaining accurate records Keeping our Knowledge Base up to date with the latest information, FAQs, and resources Assisting in the creation and maintenance of interactive demos and training materials to support customer education Who are we looking for? Passion for providing excellent customer service Someone who thrives in a fast-paced environment Two years prior experience in customer support, preferably with summer camp work experience Excellent communication skills, both written and verbal Strong technical problem-solving abilities Ability to remain calm and professional in challenging situations Attention to detail and strong organizational skills Experience with help desk software or CRM systems is a plus What does iClassPro offer? An amazing work culture that provides growth for our people Wonderful Paid Time Off for your life balance Excellent variety of health benefits for your well being Paid life insurance policy 401(k) match Company events that we provide for our staff to enjoy iClassPro strives to place people into jobs that align with their strengths. One of the tools we use is Culture Index. The survey typically takes less than 15 minutes and provides very valuable insights. To be considered, all applicants will need to take the Culture Index Survey during the application process. If you wish to proactively take the assessment, please visit Culture Index once you have submitted the application. iClassPro is an Equal Opportunity Employer. Applicants must be authorized to work for Any employer in the U.S. We will not sponsor or take over sponsorship of an employment visa for this position. E-Verify is used to verify authorization to work in the U.S.

Job DescriptionBenefits: Bonus based on performance Competitive salary Free uniforms Opportunity for advancement Paid time off Training & development Wellness resources ROLE DESCRIPTION: As a Customer Relations Representative with Gillian Verde State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Pivoting to other insurance and financial service needs. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

Job DescriptionBenefits: Simple IRA Licensing Paid Salary Plus Commission Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Paul Herndon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver's license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location. Ability to travel to branches within the territory

Join Minden Medical Center as a Full-Time Behavioral Health Service Development Representative and dive into a vibrant career that promises excitement and growth! In this role, you will be at the forefront of innovative healthcare solutions, collaborating with a passionate team dedicated to delivering excellent customer service. Your contributions will directly impact patient care and community health, making every day rewarding. This is an opportunity to engage in problem-solving while embracing a customer-centric approach in a high-performance, energetic environment. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, and Paid Time Off. If you're ready to make a difference in the healthcare industry while advancing your career in Minden, LA, we want to hear from you! What it's like to be a Service Developement Representative at Minden MEdical Center As a Service Development Representative at Minden Medical Center, you will play a pivotal role in implementing strategic business and marketing plans within your assigned territory, which will be the EAST TEXAS REGION (Tyler). Your responsibilities include collecting valuable information from referring professionals and facilities while engaging directly with potential patients through pre-admission screenings. Acting as a vital liaison, you will facilitate the flow of information between patients and the hospital's intake department to assess admission eligibility. Beyond screenings, you will assist patients and families in exploring care alternatives, effectively communicating results and recommendations to ensure adherence to company policies. Being actively involved in community service development, you will have the opportunity to provide consultative and educational resources, promoting mental health prevention awareness. By building strong relationships with community resources and networks, your ultimate goal will be to enhance the quality of life for mental health patients, ensuring a seamless continuum of care across the board. What matters most To thrive as a Service Development Representative at Minden Medical Center, a diverse skill set is essential. Strong communication skills are crucial, as you will need to effectively convey information to patients, families, and referral sources, ensuring clarity and empathy throughout the pre-admission process. Excellent interpersonal skills will aid in building positive relationships with community partners and resources, fostering collaboration and enhancing service delivery. Critical thinking and problem-solving abilities will empower you to assess patient needs and recommend suitable care alternatives. Being proactive and organized will help you manage various tasks, from conducting screenings to gathering information, efficiently and effectively. Additionally, a customer-centric mindset will ensure that you remain focused on the best interests of the patients and their families, ultimately promoting a culture of excellence and integrity within the organization. Your ability to engage energetically with the community will significantly contribute to improving mental health awareness and overall community well-being. Join our team today! So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!

Domino's Team BAM! is looking for friendly & motivated people to join our team at our Domino's! Job Description Responsibilities: Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment Maintain a professional appearance Qualifications Qualifications: Minimum 16 years old Reliable transportation to and from work Comfortable engaging with customers over the phone and face-to-face Additional Information Pay & Benefits: Flexible schedule (Work as few as 4 hrs per week) Medical & Dental Insurance 401K Employee Discount Advancement opportunities

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Dental insurance Vision insurance OVERVIEW: The Customer Care Representative is the face of the agency and the front line of the Retention Team. They are responsible for providing World-Class service in handling the daily needs of existing customers by being proactive problem solvers and educators. THE BOTTOM LINE: The Customer Care Representative keeps the whole ship afloat by engaging with our existing customers to provide World-Class service. We define World-Class service as going the extra mile, doing the inconvenient and unexpected things that put a smile on someones face, and taking pains to make every interaction personal in a way the customer can recognize and remember. To grow as a business, we must protect and care for the ones who have put their trust in us. This is how we maintain positive public opinion and word-of-mouth and reduce policy lapses and cancellations. The Customer Care Representatives role is to turn any customer interaction into a positive experience, support current agency focus or promotions, and assist in daily business operations. Most people see insurance as something they have to have and think all companies and policies are the same. We must provide personalized, World-Class experience to differentiate ourselves and earn the right to educate our customers on how to manage the risks of everyday life, recover from the unexpected, and realize their dreams. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. AREAS OF ACCOUNTABILITY: Maintain a high level of activity we work in a fast-paced industry in a team-oriented environment. Accomplishing all tasks in the time given supports the overall success of each team member and the agency as a whole. Achieve your goals office goals are set to be achievable when activity levels are met. Helping you achieve YOUR personal goals (financial, professional, family goals, etc.) is our mission at Team Endres State Farm. Provide a World-Class Experience the Customer Care Representative is the face of the agency and is responsible for creating a positive and personal experience for every customer, every time. Commit to continuous learning State Farm offers a wide and ever-growing range of products and services, and frequently provides new tools or improvements to existing tools to succeed in our mission. We must always remain experts on our systems and processes to provide professional service experiences every time. Improve the culture insurance is a high-pressure industry. You are responsible for doing your part to add to the team culture with a positive and cooperative attitude. IDEAL CHARACTERISTICS: Optimistic Kind Collaborative Deadline-Motivated Smart

Responsive recruiter Replies within 24 hours Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $30,000.00 - $80,000.00 per year Looking for the skills and confidence to run a business in the future? We are a very busy office and are looking for our next great team member. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Bullard, TX. We look forward to speaking with you! State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Brent Rice - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

Position Objectives: Customer Service Representative (CSR) is responsible for ensuring all customer service and professionalism standards are adhered to in the lobby or over the phone. This CSR is responsible for: executing duties behind the teller line, opening accounts for new and existing customers, the lobby customer service experience, product referrals, consumer loan referrals, opening and/or servicing safety deposit boxes, adherence to all bank regulations that pertain to new accounts and assisting with the implementation of teller sales initiatives that aid with the development of customer relationships. Essential Functions of this position: Service Standards 40% Ensures ASB's customer service and professionalism policies are adhered to in order to provide customers with a quality service experience that exceeds their expectations. Additional responsibilities include but are not limited to; processing customer transactions accurately and efficiently while looking for opportunities to further develop customer relationships, customer development as it pertains to additional products and services, following all CIP guidelines, adherence to all new account policies, customer confidentiality, and customer relationship management (CRM). Monitored by Branch Management with feedback provided by Operations Manager and customers. 20% Assists management with developing and implementing sales strategies that support branch goals set forth by American State Bank. This is accomplished by conducting regular employee huddles, providing product training for the branch, working closely with the Teller Supervisor to motivate and inspire teller referrals, tracking new account growth, and conducting regular calls to existing customers and/or conducting outside sales calls independently or with management. Monitored by Branch Management with feedback by Operations Manager and Loan Officers. Operational Standards 20% Follows all retail banking policies and procedures in order to ensure that American State Bank adheres to regulatory compliance guidelines as well as maintaining consistency between branches. Additional responsibilities include but are not limited to; processing teller transactions in accordance with procedural guidelines, maintaining dual control, following all security policies, daily balancing standards, assisting in completion of all monthly branch audits, getting necessary approvals on restricted transactions, being an expert with GPOD (branch capture), peer mentoring, ensuring all CIP procedures are followed for new accounts and loans, mandatory notes, alerts, and codes are entered into the system during the new account set up, necessary holds are applied to appropriate deposits, and all required documentation is collected prior to opening a new account. Monitored by Branch Management with feedback from Operations Manager. Compliance Standards 20% Complies with all regulatory compliance requirements established by internal and external regulators in order to meet compliance guidelines and limit risk exposure for the bank. Responsible for following all regulatory guidelines in reference to new accounts, consumer loan applications, depository products and services, and mandatory disclosures. Additional responsibilities include but are not limited to; completing all online compliance training before deadlines, CTR's, SAR incident forms, Reg. CC holds, balancing cash drawer at least twice a day, utilizing dual control logs, verifying and processing daily work, balancing the branch each night, daily audits of instant issue debit cards, Safety Deposit Box audits, lobby security procedures are followed, and other duties as assigned. Monitored by Branch Management with feedback provided by Operations Manager and Risk Officer. This position description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Education and Experience College Degree required, may be waived in lieu of banking experience Minimum 1 year teller experience required but may be waived in lieu of demonstrated sales experience Minimum 1 year supervisor experience required Minimum 1 year of sales experience required 1 year of Retail Banking new account experience preferred Additional Skills Required Exceptional customer service skills Excellent verbal and written communication skills Ability to manage multiple tasks at the same time Excellent attention to detail Effective time management skills Ability to supervise others Ability to motivate others in a team environment Physical Requirements Ability to verbally convey information or ideas to others Ability to hear average or normal conversational tones Ability to use wrists, hands or fingers for repetitive motions Ability to lift up to 50 pounds with assistance-mechanical or human Ability to stand for up to 4 hours at one time Ability to work late and/or flexible hours May require minimal travel for training Working Conditions No Hazardous or significantly unpleasant conditions Climate controlled environment Noise level is usually moderate Training Requirements Summary of job specific BSA training is required within 30 days of employment Online BSA Training must be completed within 90 days of employment Ongoing online compliance training must be completed on time Additional training may be required as recommended by management

Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Fluency in English is a must, fluency in Spanish is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development State Farm Insurance Agent located in Mineola, Texas is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Monica Cook, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Hourly pay Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Experience in a variety of computer applications, particularly Windows Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off Training & development 401(k) matching Health insurance Opportunity for advancement Signing bonus ROLE DESCRIPTION: As a Customer Service Representative with the Bo Rester Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and recognizing customer needs. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven candidates with a positive attitude. RESPONSIBILITIES: Answer customer inquiries, provide policy information, and resolve issues. Assist customers with policy changes and updates. Process claims submissions and follow-up with customers. Assist with customer retention strategies Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Must be willing to obtain Texas Insurance Licenses (Bonus paid when obtained)

Eastman Credit Union is seeking a Contact Center Specialist in our Longview, Texas location. This position delivers service excellence to members who elect to interact with ECU via phone. The Contact Center Specialist develops and maintains skills to assist members with a wide variety of financial needs, resulting in first contact resolution. A hybrid work schedule is available after the training period. We offer work/life balance with periodic overtime. Essential Duties and Responsibilities Assist with a broad range of questions and issues with a high degree of accuracy, efficiency, courtesy, confidentiality, and professionalism - resulting in an organizational culture that provides value-added services that meet and exceed the expectations of our members Adhere to and maintain all expectations laid out within the Member Contact Center Phone Group Job Expectation Worksheet Provide ECU members with product and service information to meet their needs & promote usage of other ECU services as appropriate Adhere to all ECU policies and guidelines Maintain thorough knowledge of ECU products and services, as well as related guidelines and procedures Serve as a role model for co-workers - professionalism, attitude, reliability, etc. Make quick decisions in adherence to procedures while using good judgement Proficiency in systems related to providing service (i.e., Fiserv DNA, Instant Open, CCM, Clean Entry, Dealer Track, DocuSign, Eltropy, NCR, Visa DPS, Harland, IS Research, Nautilus, Mitel Connect, Mitel Contact Center, CUBUS, Velocity, Vertifi, NADA, WireXchange) Additional Responsibilities (that may be assigned) Participate in Member Service, Consumer Lending, and Card Service Focus Teams and Head Teller Forums Actively serves as a mentor to new hires and co-workers within the Member Contact Center Loan Originator: Create quality loan applications for members ready to apply for Consumer Loan products Maintain knowledge of regulations regarding Consumer Loan processes, Visa processes, and various Member Service processes Coordinate with Lending Center staff, branch staff, and other departments to refer or capture additional loan opportunities which may benefit members and ensure members are taken care of in a quick manner Adhere to ECU Lending Policies and Guidelines Training programs NEO, Teller Training, Teller Review, MCC Beginners, MCC Refresher, and Specialty Teller When assigned: Member Service Training and Consumer Lending Training Service Excellence Know and adhere to all Service Excellence Expectations and Service Excellence Plus Know and adhere to Mystery Shop Expectations Use member's name twice in each call Assist in creating and maintaining a “Member First” culture Strive for first contact resolution Asset Quality Accurately answer loan questions Recognize and refer loan possibilities to the appropriate group such as: Lending Center, Outbound, MCC Point Group, Mortgage. Security and Safety Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU Maintain strict confidentiality toward ECU corporate information and assets Be aware of “all clear” signal, various alarms/security measures Be aware of possible fraud attempts. Take action to provide/maintain a safe working environment - Report all potentially unsafe acts/conditions to appropriate staff Compliance Maintain up-to-date knowledge of relevant regulations (including BSA, Reg CC, Reg E, Reg Z and OFAC) Teamwork and Contribution Identify and support self-improvement opportunities Demonstrate team player qualities Volunteer to assist other staff whenever possible Assist others within ECU Support ECU's Mission, Vision, Strategic Intent, Values, Policies, Guidelines and Management decisions Attendance and Punctuality Demonstrate exceptional attendance and punctuality practices Arrive at work and return from lunch /meeting promptly - be at workstation and ready to work at scheduled time Be flexible when needed during scheduled off time Review time daily