Customer Service Representative
Call center representative job in Tucson, AZ
Career paths start at $17/hr plus bonuses (this includes an hourly base rate of $16.50 and an on-site differential of 50 cents an hour) with 40 hour work weeks.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling of items from time to time. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
What are the qualifications to be a Customer Service Representative at Afni?
Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Call Center Representative
Call center representative job in Tucson, AZ
Career paths start at $17/hr (which reflects $16.50/hr plus 50 cent on-site differential) with 40 hour work weeks.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
Key Qualifications
Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management.
Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
Sales experience: Minimum 6 months in a sales role
Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.
Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.
Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.
Customer Service Representative
Call center representative job in Vernon, CA
Salary: Up to $60,000-$65,000 DOE
We are seeking a motivated Customer Service Representative to join a growing direct-to-consumer (DTC) brand. This is a fantastic opportunity for someone looking to build their career in customer service, with room for growth within the company. Experience in fashion is not required - we welcome candidates from diverse backgrounds.
Responsibilities:
Provide exceptional customer support across multiple channels, ensuring timely and accurate responses.
Manage orders, returns, and inquiries through Shopify and internal systems.
Utilize PC and Excel to track orders, update records, and maintain customer data.
Collaborate with internal teams (Operations, Marketing, and Fulfillment) to resolve issues and improve the customer experience.
Identify trends and escalate recurring issues to improve processes and customer satisfaction.
Assist with product launches, promotions, and seasonal campaigns by supporting customer inquiries and order management.
Generate reports to track customer interactions, order fulfillment, and returns.
Maintain knowledge of products and services to provide accurate information and guidance to customers.
Support internal projects and initiatives that improve operational efficiency and enhance the customer experience.
Qualifications:
Strong communication and problem-solving skills.
Comfortable using Shopify, PC, and Excel (or similar tools).
Highly organized, detail-oriented, and able to manage multiple tasks.
Positive attitude and willingness to learn; experience in fashion or retail is a plus but not required.
What We Offer:
Competitive salary up to $60-65K DOE.
Growth opportunities within a dynamic DTC company.
Supportive, team-oriented work environment.
Customer Relations Representative
Call center representative job in Phoenix, AZ
Customer Relations Representative - Kevin McGraw State Farm
Employment Type: Full-time
Do you love helping people and building lasting relationships? Join the Kevin McGraw State Farm team in Phoenix, where your ability to connect, problem-solve, and create positive experiences will make a real impact every single day.
As a Customer Relations Representative, you'll be the friendly and dependable voice our customers count on. From answering questions and resolving issues to providing peace of mind after life's unexpected moments - you'll help reinforce the trust and service our agency is known for throughout the community.
If you're motivated by helping others, enjoy working as part of a supportive team, and want to grow your career with a respected State Farm agent, we'd love to meet you.
What You'll Do
Respond to customer inquiries with empathy and professionalism
Resolve billing, policy, and service-related questions promptly and accurately
Maintain customer records and assist with retention strategies
Collaborate with teammates to ensure a seamless customer experience
Support community engagement and agency growth initiatives
What You Bring
Excellent communication and problem-solving skills
Willingness to obtain your Property & Casualty License with Employer Support
A passion for helping others and providing top-tier service
Customer service experience preferred (insurance experience a plus)
Ability to multitask and stay composed under pressure
Positive attitude, reliability, and a team-first mindset
Why You'll Love It Here
Supportive, team-oriented environment led by a top-performing agent
Ongoing training and professional development opportunities
Path for advancement for motivated and sales-minded team members
Competitive compensation and growth potential within the agency
The chance to make a difference in the Phoenix community every day
Customer Service Specialist
Call center representative job in Los Angeles, CA
We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs.
What You'll Do
Create a welcoming and polished experience for employees, clients, and guests.
Deliver responsive, high-touch customer service in person, by phone, and through digital channels.
Collaborate with teammates to share responsibilities and maintain seamless operations.
Partner with other departments to direct inquiries and resolve issues efficiently.
Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination.
Safeguard sensitive and confidential information with the highest level of discretion.
What We're Looking For
Strong verbal and written communication skills.
A customer-first mindset, with the ability to handle requests thoughtfully and professionally.
Initiative and sound judgment to manage situations independently when needed.
Your Background
High school diploma or equivalent required.
3-5 years of experience in a similar environment (hospitality, reception, call center, facilities, or administrative support).
Prior exposure to professional services or corporate environments a plus.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Customer Service Representative
Call center representative job in Irvine, CA
For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worlds
Office Rotation: Tuesday/Thursday & every other Friday
Must live in commutable distance to Irvine, California
Work from Home Rotation: Monday/Wednesday & every other Friday
Competitive pay rate- $26
Why should you apply:Medical and dental benefits
Opportunity to gain valuable experience.
Enjoy a positive and supportive work environment.
Paid training to ensure you have the skills & knowledge to succeed.
What's a typical day as a Customer Service Representative? You'll be:
Processing product complaints through queues and other communication channels.
Maintaining a positive experience while investigating complaints in a timely and courteous manner.
Accurately updating databases with pertinent details & product information.
Escalating issues based on severity to appropriate levels as needed.
Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints.
This job might be an outstanding fit if you:
Have a high school diploma or equivalent.
Have at least 6 months of customer service experience
Have strong problem- solving and organizational skills.
Are able to work in a fast-paced environment.
Are able to work a hybrid work schedule comprised of weekly office & remote requirements.
What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
Customer Service Specialist
Call center representative job in Fullerton, CA
Quick overview of this role
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We're looking for an experienced Industrial Customer Service Specialist to support a growing specialty distribution business in the Fullerton area. This is a fully onsite, hands-on, judgment-driven role supporting experienced sales professionals in a fast-moving industrial distribution environment - in an office where accountability, collaboration, and a little background music are part of the daily rhythm.
If you've supported sales teams in an industrial or distribution setting and enjoy being the person who keeps orders, logistics, and communication running smoothly, keep reading! This role will feel familiar - and rewarding.
What you'll be responsible for
Owning the full lifecycle of customer orders, from entry through fulfillment and delivery
Supporting assigned sales reps while maintaining clear boundaries, accuracy, and priorities
Coordinating with warehouses, carriers, and logistics partners on domestic LTL shipments
Managing documentation tied to orders (SDS, CofA, lot tracking, product details)
Using ERP systems to track orders, inventory, and customer activity
Communicating clearly and professionally with customers, suppliers, and internal teams
Identifying issues early and driving resolution with urgency and accountability
Maintaining accuracy in a fast-paced, multi-SKU industrial distribution environment
What we're looking for
Must-haves:
Experience in industrial customer service or order management
Background in industrial or specialty distribution (chemicals a strong plus, but not required)
Comfort managing logistics and domestic freight via brokers and carriers
Strong organizational skills, attention to detail, and follow-through
Confidence to professionally push back on sales when needed to protect operations and customers
Ability to work on-site in the Fullerton, CA area
Nice-to-haves:
Experience in chemical distribution
ERP exposure (Datacor / Chempax or similar systems)
Familiarity with SDS, CAS numbers, and regulated products
Google Workspace experience (Sheets, Docs, Gmail)
Why this role is different
This is a judgment role, not a script-driven CSR position
You'll be trusted to manage priorities, not just process transactions
The team values accountability, teamwork, and clear communication
Office culture is collaborative, professional - and energetic
Compensation & details
Competitive hourly compensation aligned with experience
Full-time, on-site role
Strong benefits and long-term stability with a well-established firm
Customer Service Representative
Call center representative job in San Jose, CA
About LEOTEK:
We are a leading provider of high-quality LED street, area, site, and traffic signal lighting solutions. We are committed to driving innovation and sustainability through our products, services, and customer support, serving both public and commercial sectors. We are currently transitioning into an IoT solutions and Data Management Systems (DMS) provider, leveraging street lighting technology and lighting grid infrastructure as its foundation.
About The Role:
The Customer Service Rep has responsibility for pre and post sales and logistics support to Independent Sales Representatives, Distributors, and Customers, and work with Production/warehouse to communicate delivery schedules to customers, answer general Inquiries, and supporting our Business Development Managers (BDMs) in the field to achieve total customer satisfaction and build customer relationships.
What You'll Do:
Responsible for much of the order fulfillment process including but not limited to order-related information requests, communicating delivery schedule, and coordination with other departments to ensure the company provides an accurate and high standard of delivery and customer service.
Respond to high volume of inquiries via e-mail or phone from business development managers, sales representatives, and customers regarding pricing, product features, product availability, company policies, and post sales issues.
Administer and enforce policies pertaining to pricing, sales orders, freight.
Coordinate with the Credit Team to set up new customers and release on credit hold orders.
Who You Are:
Bachelor's degree or relevant experience preferred.
5+ years order fulfilment/customer service representative, and/or sales operations experience in a technical, manufacturing environment.
Experience working with sales representatives in a high-volume product environment. SAP is a plus.
Excellent written and oral English communication skills.
LEOTEK Electronics USA LLC is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
Customer Service Representative
Call center representative job in San Diego, CA
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About the Company - Established State Farm Agent in Rancho Bernardo area looking for a licensed and experienced Part-Time Customer Service Representative to provide outstanding service to our customers. This is an in-office position.
Preferred Skills:
Property and Casualty Licensed
Experienced in the insurance industry
Strong communication skills
Friendly, reliable and smart
Detail oriented
Ability to work well in an office environment
Pay range and compensation package - Based on experience.
Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices.
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Customer Service Representative
Call center representative job in San Diego, CA
Blue Tees Golf is a dynamic, fast-growing consumer electronics golf equipment company that is revolutionizing the golfing experience. We specialize in the design, development, and distribution of innovative products that enhance the performance and enjoyment of golfers worldwide. We aspire to be more than another golf technology brand. We champion the progression of the game and motivate golfers to Play Different. That's why at Blue Tees Golf our mission is to make high-quality equipment accessible to all golfers.
Job Summary
We're seeking a highly organized, motivated, and detail-oriented Customer Service Representative (B2B & Refurb Support) to join our San Diego office. This hire will work in-person, supporting both B2B wholesale partners and the refurbishment operations team, while also assisting with e-commerce customer inquiries
as needed
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This is a well-rounded CS role that will work closely with and report to the Customer Service & Refurbishment Operations Coordinator. You'll learn directly from Alex and collaborate daily with the Product, Operations, and CX teams - an ideal growth opportunity for someone who wants to become a senior CS team member or future CS leader.
Responsibilities
B2B Customer Service (Primary Focus)
Serve as the main point of contact for wholesale (B2B) accounts, ensuring timely, accurate, and professional communication.
Manage B2B warranty claims, returns, and credit memos.
Enter, update, and track wholesale orders and partner shipments.
Maintain clean and accurate partner data in NetSuite, HubSpot, and 3PL systems.
Monitor open B2B cases, ensuring prompt follow-up and resolution.
Support partner onboarding, product questions, and ongoing account communication.
Identify recurring partner issues and share insights with Sales and Customer Success.
Refurbishment Program Support
Work closely with the Customer Service & Refurbishment Operations Coordinator to support daily refurb workflows.
Assist with refurb intake, order documentation, labeling, and communication between refurb, inventory, and CS.
Ensure clear communication between the refurb program and the B2B side when partners request replacements or upgrades.
Help maintain accuracy between returns, refurb status, and B2B partner expectations.
Process returns through the refurb process following established SOP's and reporting processes
Support shipping and receiving processes for returns, refurbs, and general SD office
E-Commerce Customer Support (Secondary / As Needed)
Assist with complex or escalated DTC tickets in partnership with Alex Henry.
Provide coverage for e-commerce support during peak season, launches, or staffing gaps.
Become cross-trained in e-commerce systems and communication channels.
Skills and Requirements
1-2 years of customer service experience (B2B, wholesale, or retail distribution preferred).
Strong written and verbal communication skills; professional, calm, and solutions-oriented.
Highly organized with strong attention to detail, accuracy, and follow-through.
Experience with CRM or order management tools (NetSuite, Shopify, HubSpot, SPS Commerce, or similar).
Ability to multitask and stay organized in a fast-paced environment.
Ability to follow warehouse and refurbishment safety procedures, including safe handling of products, equipment, and packaging materials.
Willingness to learn refurb processes and collaborate in an operational setting.
Positive attitude, collaborative mindset, and a strong customer-first approach.
Interest in golf, technology, consumer electronics, or sporting goods is a strong plus.
Education & Experience
Bachelor's degree preferred, or equivalent combination of education and experience.
Experience supporting wholesale accounts, consumer electronics, or sporting goods is a plus.
Customer Service Representative
Call center representative job in Beverly Hills, CA
An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday.
MUST HAVES:
HS Diploma
2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians
Proficient in EHR/EMR software
2+ years experience scheduling patient appointments for multiple physicians
40+ WPM typing speed
PLUSES:
Proficient in Epic software
Experience verifying insurances
Basic experience with Excel and standard workbooks
Experience with Genesis phone system
Compensation: $24/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Customer Service Representative
Call center representative job in Los Angeles, CA
Type: Full-Time | Onsite
Compensation: Base Salary $50,000 + Bonus
At Lumicity, we're a specialized recruitment consultancy dedicated to building world-class teams across some of today's most exciting and impactful industries - Technology, Life Sciences, Renewable Energy, and Aerospace.
Our success doesn't stop once a placement is made. We believe in supporting our contractors throughout their assignments to ensure a smooth, positive, and rewarding experience - and that's where you come in.
The Opportunity
We're looking for a Customer Service Representative to join our growing team in West Hollywood. This person will serve as the main point of contact for contractors once they begin their assignments with Lumicity's clients.
You'll be responsible for ensuring that every contractor's journey runs seamlessly, from timesheet submissions to ensuring payroll accuracy (though you won't be processing payroll yourself), and helping resolve any issues that may arise during the assignment.
This is a relationship-driven, service-oriented position ideal for someone who's proactive, organized, and enjoys supporting people in a fast-paced, professional environment.
What You'll Do
Serve as the primary point of contact for contractors once they are placed on assignment.
Ensure timely timesheet submissions and follow up with contractors or clients as needed.
Coordinate with the payroll and compliance teams to ensure smooth weekly or biweekly payments.
Build and maintain strong relationships with contractors to ensure satisfaction and engagement throughout their contracts.
Act as a problem-solver, helping to address and resolve issues related to assignments, communication, or client expectations.
Keep accurate records of communications, status updates, and contractor milestones.
Partner with recruiters and account managers to maintain a positive experience for both contractors and clients.
Support renewal discussions and identify opportunities to strengthen contractor retention.
Who You Are
We're looking for someone who genuinely enjoys helping others succeed and has a natural ability to stay organized while juggling multiple priorities.
A great communicator who builds trust easily and handles sensitive matters with professionalism.
Organized and detail-oriented, ensuring deadlines (like timesheets!) are never missed.
Empathetic and solutions-focused, able to navigate challenges calmly and effectively.
Collaborative, comfortable working closely with recruiters, account managers, and operations teams.
Tech-savvy, familiar with CRM systems, spreadsheets, and digital communication tools.
Experience in customer service, staffing, or contractor management is a plus, but not required.
Why Join Us?
Be part of a fast-growing company with a strong reputation in high-impact industries.
Work in a collaborative, people-first culture where your role directly affects contractor satisfaction and retention.
Enjoy clear career growth opportunities, with potential to move into account management or operations leadership.
Get hands-on training and mentorship from industry experts.
Thrive in a high-energy, supportive, and team-oriented office environment in West Hollywood.
Customer Service Sales Representative
Call center representative job in Santa Rosa, CA
Summary of Responsibilities:
NeilMed Pharmaceuticals, Inc. is looking for an experienced Customer Service Representative to join our team. This role is based in our Santa Rosa, CA office. This is a fantastic opportunity for a customer-oriented, highly motivated individual who is interested in joining the # 1 brand of over-the-counter saline applications for nasal and sinus care in the US and worldwide.
The Customer Service/Inside Sales Representative will maintain a high level of professionalism while providing support for the Company's sales growth through timely and accurate responses to customer orders, requests and inquiries over the phone and via e-mail. The Customer Service/Inside Representative will ensure that orders are entered, tracked, fulfilled and delivered in a timely manner. In addition, the Customer Service/Inside Sales Representative will place outbound sales calls to existing clients and cold call new clients.
Key Responsibilities:
Respond to customer requests and questions regarding service, products and account information
Respond to customers via phone, fax, mail, and e-mail in a timely and courteous manner
Analyze and rectify customer concerns using established procedures and medical device regulations
Provide appropriate technical and/or product-related information
Place outbound sales calls to new and existing clients
Effectively communicate customer issues and concerns to all applicable internal staff members
Document all contacts, actions, and responses in customer database
Organize and maintain file system; files correspondence and other records
Maintain a current working knowledge of products and/or services
Prepare reports and correspondence as needed
Perform other duties as assigned by supervisor
KNOWLEDGE/EDUCATION
Minimum High School or GED diploma. Bachelor's degree preferred.
JOB EXPERIENCE
Minimum 3 years of related experience
Experience in regulated industry preferred
SKILLS/COMPETENCIES
Courteous and professional manner
Excellent customer service skills
Excellent verbal and written communication skills; ability to effectively communicate with people at all levels and from various backgrounds
Proficient on Microsoft Word and Excel
Commitment to excellence and high standards
Strong organizational skills; able to manage priorities and workflow
Ability to work independently and as a member of a team
Ability to understand and follow written and verbal instructions
Accurate attention to detail
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Solid understanding of company products and services
Benefits
Medical, Dental, and Vision
401k
All California Law PTO
50k Life Insurance (paid by NeilMed)
Customer Account Specialist
Call center representative job in Chandler, AZ
About the Company:
Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. Established in 1996, the company supports some of the world's largest multinational manufacturers across the microelectronics, semiconductor, pharmaceutical, life science, and medical device industries.
Job Summary:
We are looking for a Customer Account Specialist to work at our facility in Chandler, Arizona. The successful candidate will play a critical role in maintaining service levels and providing support to important multinational customers.
Key Responsibilities:
Develop good business relationships with new and existing customers.
Handle customer enquiries by both email and phone.
Process incoming customer requests and purchase orders to ensure they are correctly raised on our own internal systems with all required information.
Support the delivery of excellent customer service at every opportunity.
Liaise effectively with internal and external team members to complete tasks, solve problems, quickly turnaround customer orders, and distribute information.
Perform various actions such as order entry, order management, stock reporting, data input, on a variety of computerized inventory management systems.
Compile, analyze, and manage the communication of various reports to customers.
Manage lead times and communicate effectively with customers and internal stakeholders.
Coordinate with warehouse team on regular, urgent, and special orders that may require kitting, assembly, or other additional works.
Recognize, document, and escalate issues or trends that could impact customer service levels, stock accuracy, process efficiency, following appropriate communication and escalation channels where required.
Develop an understanding of our product offering, the applications for parts held within the warehouse, and the intricacies of the customers operating environment.
Support external client facing colleagues with tasks and information to ensure high level of customer service is delivered.
Required Qualifications:
Experience working in a similar role and/or industry.
Passion for delivering first class customer service to customers.
Ability to identify customer needs and ensure customer satisfaction with every enquiry.
Good time management skills.
Strong communication, organizational and administration skills.
Ability to prioritize, multitask, and operate in a busy working environment.
Flexible and Pro-active attitude.
Ability to identify problems before they arise and the initiative to come up with solutions.
Proficient working with Microsoft Office programs (Outlook, Word, PowerPoint, Excel).
Experience using computerized inventory management software e.g. ERP, WMS, etc.
Prior use of SAP highly beneficial.
Prior experience working with spare parts / machine parts / automotive parts / technical products, a distinct advantage.
Customer Service Representative
Call center representative job in Costa Mesa, CA
**Direct Hire with reporting to Costa Mesa, CA**
The Customer Service Representative I (CSR I) is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer service and inbound mail response. CSR may be reassigned on a long term or temporary basis to other shifts or other schedules to balance manpower or meet the needs of the company.
DUTIES AND RESPONSIBILITIES include some or all of the following. Supervisor may assign other duties as needed.
Serve as the first point of public contact for all customer service issues
Promote positive customer relations with customers and coworkers
Respond to calls from the public and provide general information and service
Maintain a thorough knowledge and understanding of the customer service center and operations to assist customers and resolve problems
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Quickly and accurately identify and assess individual needs, as well as take the appropriate action steps to satisfy those needs
Maintain customer records by updating account information.
Process requests for new customer accounts
Open cases for unsolved customer inquiries
Process customer disputes
Process the closing of customer accounts and initiate refunds when required
Perform updates to toll violations, violation payments, customer payments or accounts to keep demographics, vehicle, and credit card information current
Consistently meet established productivity, schedule adherence, and quality standards.
Communicate effectively with a variety of people across various levels both within and outside the organization.
Make positive suggestions on improving and streamlining workflow processes and enhancing profitability
Develop a strong teamwork ethic
Follow communication procedures, guidelines, and policies
Provide face-to-face customer service with walk-in center customers when required
Respond to customer emails from the customer service email inbox to answer questions and provide assistance when required
Respond to customer chat and text to answer questions and provide assistance when required
Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Excellent phone etiquette
Excellent verbal communication skills
Excellent attendance and punctuality
Enjoy providing prompt and timely service to our customers
Possess strong interpersonal skills and have compassion and empathy for customer situations
Be energetic, self-motivated, and quick-thinking
Ability to work in a team environment or independently while being flexible and open to learning new experiences in a fast-paced changing environment
Ability to read and comprehend normal instructions, correspondence, and memos
Ability to effectively present information in one-on-one situations to customers, clients, and other employees of the organization
Ability to apply common sense understanding to carry out detailed written or oral instructions
Ability to work flexible eight (8) hour shift between 8:00 a.m. to 6:00 p.m. Monday to Friday
Must be able to pass background and drug screenings
Ability to achieve and maintain departmental performance standards
PHYSICAL DEMANDS
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA (Family Medical Leave Act) and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to adhere to strict attendance requirements
Primarily sedentary physical work requiring ability to lift a maximum of 10 pounds
Must be able to lift, carry, walk, and stand
Vision for reading, recording, and interpreting information
Frequent speech communication, hearing and listening to maintain communication
Daily use of computer and keyboard, standard office equipment and telephone
Ability to access, input, and retrieve information from the computer
Frequent hand/eye coordination to operate computer keyboard and office equipment
Noise level in the work environment is quiet to moderate
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibility.
Education and/or Experience
High school diploma or general education degree (GED)
Customer service experience a plus
Bilingual Spanish is a plus
Bilingual Vietnamese is a plus
Customer Service Representative
Call center representative job in Los Angeles, CA
Job Title: Customer Service Representative - Logistics
Schedule: Monday-Friday, 10:00 AM - 6:30 PM Employment Type: Full-Time
We are seeking a detail-oriented and proactive Customer Service Representative (CSR) with experience in logistics to join our team. The ideal candidate will manage customer accounts, coordinate orders and shipments, and ensure timely and accurate communication between clients and internal teams.
Key Responsibilities
Serve as the primary point of contact for customer inquiries related to orders, shipments, and account management.
Coordinate and monitor order processing, shipping schedules, and delivery timelines.
Maintain accurate records of orders, shipments, and customer interactions in the system.
Communicate effectively with internal departments (warehouse, logistics, sales) to resolve issues and ensure smooth operations.
Handle customer complaints and provide timely resolutions while maintaining a high level of professionalism.
Prepare and update reports related to order status and account activities.
Qualifications
Experience: Minimum 1 year in a logistics customer service or related role.
Skills:
Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Proficiency in MS Office and familiarity with ERP or logistics systems.
Ability to work independently and as part of a team in a fast-paced environment.
Preferred Experience
Import/export logistics knowledge.
Account management experience in a logistics or supply chain setting.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Call center representative job in San Jose, CA
About Us:
AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options.
Job Summary:
Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in response to questions, concerns, and complaints through our chat, phone and email channels.
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Please note:
We are only recruiting local candidates at this time to accommodate an in person schedule.
The employee will come into San Jose location 4 times a week.
Schedule:
Monday - Friday, 7:30AM- 4:30PM
Responsibilities:
Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours.
Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us.
Navigate knowledge based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns.
Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively.
Competency and initiative to meet and exceed the department metrics and individual performance goals.
Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within our DTC industry.
Skills/Talents you have:
Analytical, problem solver and critical thinker.
Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy.
Team player that is willing to take initiative to support customers, other agents and supervisors.
Adaptability to thrive in a fast-paced ever changing work environment.
Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers.
Positive attitude with a desire to learn and share ideas in a collaborative work environment.
Clear and concise communicator within customer interactions and across different departments.
Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results.
Excellent time management skills.
Customer-focused with strong interpersonal and tech savvy skills.
Qualifications:
Customer Service Experience: 1 year (Preferred)
Fluency in English. Additional languages a bonus, but not required (please note if you have skills in Spanish, Mandarin, or French in your application)
Experience with AI Intercom, Slack or other CRM software is a plus.
Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software.
Excellent written and oral communication skills.
Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs.
Customer-focused and can demonstrate mastery of customer service skills.
Ability to maneuver between multiple tasks.
Benefits:
100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period
Paid vacation days and sick leave
Paid Holidays + Floating Holidays
401k
Free snacks and drinks in office
Employee discount
Company engagement events
Monthly departmental CS appreciation lunches
Physical Requirements: While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance and color vision.
Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Wholesale Customer Service Representative
Call center representative job in Los Angeles, CA
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
Rails is looking for a Wholesale Customer Service Representative with a proven ability to consistently deliver excellent customer service to boutique clients and find creative solutions to all customer issues.
Key Responsibilities:
Managing customer inquiries, primarily from RAILS' boutique clients
Contacting domestic accounts for shipping approvals, order statuses, and adjustments
Tracking inventory for OTS orders and allocating inventory to accounts
Building and maintaining strong relationships with RAILS' wholesale accounts and account executives
Consistently providing excellent customer service
Troubleshooting and resolving problems in a timely manner
Reviewing return and exchange requests
Working cross functionally with other departments across the organization as needed to resolve client issues
Additional responsibilities as required
Requirements:
Minimum 1 year of experience providing customer service, primarily for wholesale customers
Apparel industry experience
Experience with NetSuite a plus
Excellent verbal and written communication skills - must be able to maintain consistent and organized communication with customers and sales staff
Strong computer skills - intermediate Microsoft Office and Google experience at a minimum; must be able to work in an ERP system, and export/create/manipulate data in Excel formats
Customer centric with positive attitude at all times
Independent and driven for personal and professional success
Ability to work successfully in both a group setting and independently
Creative thinker who is organized and efficient
Rad Tech Arizona Sports Medicine Center Scottsdale
Call center representative job in El Mirage, AZ
Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
Prepare patients for radiological procedures and take X-rays following established procedures for patient care and safety.
Protect patients, yourself and staff from radiation exposure by practicing sound procedures which meet or exceed recommended industry standards.
Develop and process radiological film.
Obtain quality diagnostic radiographs as requested by Physician, PA, or NP. Maintain a repeat rate of two percent or less.
Ensure that all equipment is in good working condition and in compliance with applicable laws and regulations.
Report immediately any equipment malfunctions to Supervisor.
Log completed radiological procedures. Complete paperwork accurately and on time.
Identify and file reports as required.
Maintain x-ray room, stock necessary radiological supplies.
Request, retrieve and track files to and from other departments or centers.
Work closely with the Physician, PA, or NP to receive guidance and instruction for treating patients.
Perform lab work as directed by Physician, PA, or NP
Makes suggestions to improve work methods.
Other duties may be assigned.
A non-exempt medical office position to perform routine X-ray examinations (i.e., takes and develop X-Rays, orders supplies for the X-Ray department, keeps X-Rays and records filed and maintains records required by the state in accordance with company policies, procedures and applicable regulations.
Education: High school diploma or general education degree (GED)
and completion from an accredited radiology program.
Certification: ARRT
Experience: Two years of experience working in an x-ray tech capacity
Other Requirements: None
#LI-KK1
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: *****************************
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
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Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Auto-ApplyDispatch Representative
Call center representative job in Gilbert, AZ
Auction Direct Transport is one of the fastest growing automotive transport brokerage companies, specializing in the shipping thousands of vehicles all over the United States every month. This position reports directly to the Operations Manager. The culture is everything here, if you are looking for an office family, this is your home. Hours for this role are M-F, 40 hours a week, nights free, with an occasional half Saturday shift. The role is expected to be in the office which allows you to learn new skills and grow with the company. We are currently seeking the right person who will thrive in a fast-paced environment as Auto Transport Dispatcher. If you are a highly motivated and well-organized individual with great communication and phone skills we want to talk with you.
Key Responsibilities:
• Answer inbound calls and place outbound phone calls for updates and questions
• Ensure carrier compliance with Department of Transportation regulations
• Process and dispatch driver's loads by working in multiple software and dispatch systems
• Build/maintain carrier relations in order to maintain positive reputation as a broker
• Confirm delivery of orders with customers and transporters
• Provide exceptional customer service by providing updated delivery times to the sales team
What we look for in our employees:
• Stay humble, stay hungry
• Respect everyone as family
• Do your best in everything you do
• Care for employees and customers
Now for the fun stuff, what we offer in return:
• Medical, Dental and Vision
• 401k with company match
• Paid vacation and sick time
• 6 Paid Holidays
• Paid training
• Opportunity for growth
• Friendly and fun work environment
• Competitive pay $17-$18/hour