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Clerical/administrative assistant vs administrative support

The differences between clerical/administrative assistants and administrative supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical/administrative assistant and an administrative support. Additionally, an administrative support has an average salary of $37,692, which is higher than the $30,983 average annual salary of a clerical/administrative assistant.

The top three skills for a clerical/administrative assistant include data entry, word processing and payroll. The most important skills for an administrative support are customer service, administrative tasks, and data entry.

Clerical/administrative assistant vs administrative support overview

Clerical/Administrative AssistantAdministrative Support
Yearly salary$30,983$37,692
Hourly rate$14.90$18.12
Growth rate-8%-8%
Number of jobs56,261114,480
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 49%
Average age5050
Years of experience22

What does a clerical/administrative assistant do?

An administrative assistant, also known as a secretary or office clerk, is someone who carries out daily clerical and administrative tasks. Admin assistants do a variety of tasks such as answering phone calls, organizing files, maintaining contacts, schedule meetings and appointments, and many more. Their task can be extensive, depending on the needs of operations and higher management. They serve as a gatekeeper of the company, so strong verbal and written communication skills are a must. They should also exhibit great organizational skills and time management since they act as the resource of the company.

What does an administrative support do?

Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.

Clerical/administrative assistant vs administrative support salary

Clerical/administrative assistants and administrative supports have different pay scales, as shown below.

Clerical/Administrative AssistantAdministrative Support
Average salary$30,983$37,692
Salary rangeBetween $24,000 And $38,000Between $26,000 And $53,000
Highest paying CitySeattle, WAWashington, DC
Highest paying stateWashingtonRhode Island
Best paying companyUniversity of CaliforniaPacific Investment Management Company LLC
Best paying industryGovernmentTechnology

Differences between clerical/administrative assistant and administrative support education

There are a few differences between a clerical/administrative assistant and an administrative support in terms of educational background:

Clerical/Administrative AssistantAdministrative Support
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Clerical/administrative assistant vs administrative support demographics

Here are the differences between clerical/administrative assistants' and administrative supports' demographics:

Clerical/Administrative AssistantAdministrative Support
Average age5050
Gender ratioMale, 14.5% Female, 85.5%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between clerical/administrative assistant and administrative support duties and responsibilities

Clerical/administrative assistant example responsibilities.

  • Work with QuickBooks to manage store invoices and accounts.
  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA.
  • Support medical doctors, manage sensitive and confidential records pertaining to high risk patients with emphasis on accuracy.
  • Check patients in and out, EMR, collect co-pays, answer phones, and take patients to exam rooms.
  • Assist with preparing and printing of exhibits, spreadsheets and PowerPoint slides as needed.
  • Maintain payroll and expense information.
  • Show more

Administrative support example responsibilities.

  • Manage company finances using QuickBooks software, including monitoring the operating budget and collecting on unpaid invoices.
  • Interview veterans to determine issues/concerns and recommend services.
  • Mail VA benefits correspondence to veterans and various organizations.
  • Prepare payroll packages for distribution and delivery, including collating and packing of documents.
  • Research and maintain reference library with ADAPCP in support of prevention and rehabilitation efforts.
  • Develop SharePoint training of project personal and create operating procedures, training documents and briefings.
  • Show more

Clerical/administrative assistant vs administrative support skills

Common clerical/administrative assistant skills
  • Data Entry, 31%
  • Word Processing, 18%
  • Payroll, 14%
  • Customer Service, 7%
  • Scheduling Appointments, 4%
  • Clerical Support, 3%
Common administrative support skills
  • Customer Service, 18%
  • Administrative Tasks, 8%
  • Data Entry, 6%
  • Payroll, 6%
  • Phone Calls, 6%
  • Patients, 5%

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