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Clerical/administrative assistant vs front desk administrative assistant

The differences between clerical/administrative assistants and front desk administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical/administrative assistant and a front desk administrative assistant. Additionally, a front desk administrative assistant has an average salary of $33,037, which is higher than the $30,983 average annual salary of a clerical/administrative assistant.

The top three skills for a clerical/administrative assistant include data entry, word processing and payroll. The most important skills for a front desk administrative assistant are customer service, patients, and data entry.

Clerical/administrative assistant vs front desk administrative assistant overview

Clerical/Administrative AssistantFront Desk Administrative Assistant
Yearly salary$30,983$33,037
Hourly rate$14.90$15.88
Growth rate-8%-8%
Number of jobs56,26195,732
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 40%
Average age5050
Years of experience22

What does a clerical/administrative assistant do?

An administrative assistant, also known as a secretary or office clerk, is someone who carries out daily clerical and administrative tasks. Admin assistants do a variety of tasks such as answering phone calls, organizing files, maintaining contacts, schedule meetings and appointments, and many more. Their task can be extensive, depending on the needs of operations and higher management. They serve as a gatekeeper of the company, so strong verbal and written communication skills are a must. They should also exhibit great organizational skills and time management since they act as the resource of the company.

What does a front desk administrative assistant do?

A front desk administrative assistant is responsible for performing administrative duties to support daily business functions and operations. Front desk administrative assistants assist guests, respond to their inquiries and concerns, and direct them to the appropriate personnel for their needs. They also monitor office inventories, write purchase requests, and distribute mails across the departments. A front desk administrative assistants review business and financial transactions to generate reports, update information on the company's database, and sort documents for reference.

Clerical/administrative assistant vs front desk administrative assistant salary

Clerical/administrative assistants and front desk administrative assistants have different pay scales, as shown below.

Clerical/Administrative AssistantFront Desk Administrative Assistant
Average salary$30,983$33,037
Salary rangeBetween $24,000 And $38,000Between $27,000 And $39,000
Highest paying CitySeattle, WASpringfield, MA
Highest paying stateWashingtonConnecticut
Best paying companyUniversity of CaliforniaUniversity of California, Berkeley
Best paying industryGovernmentProfessional

Differences between clerical/administrative assistant and front desk administrative assistant education

There are a few differences between a clerical/administrative assistant and a front desk administrative assistant in terms of educational background:

Clerical/Administrative AssistantFront Desk Administrative Assistant
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Clerical/administrative assistant vs front desk administrative assistant demographics

Here are the differences between clerical/administrative assistants' and front desk administrative assistants' demographics:

Clerical/Administrative AssistantFront Desk Administrative Assistant
Average age5050
Gender ratioMale, 14.5% Female, 85.5%Male, 10.0% Female, 90.0%
Race ratioBlack or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.1% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between clerical/administrative assistant and front desk administrative assistant duties and responsibilities

Clerical/administrative assistant example responsibilities.

  • Work with QuickBooks to manage store invoices and accounts.
  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA.
  • Support medical doctors, manage sensitive and confidential records pertaining to high risk patients with emphasis on accuracy.
  • Check patients in and out, EMR, collect co-pays, answer phones, and take patients to exam rooms.
  • Assist with preparing and printing of exhibits, spreadsheets and PowerPoint slides as needed.
  • Maintain payroll and expense information.
  • Show more

Front desk administrative assistant example responsibilities.

  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Process member and team member paperwork; including member cancellations, updates, new hires/terminations/status changes, and payroll paperwork.
  • Monitor and complete payroll information.
  • Demonstrate great initiative in assisting tech team with minor technical issues and create PowerPoint presentations for business strategic purposes.
  • Register patients, verify eligibility of insurance, interview them in order to obtain other demographic information that are needed.
  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Show more

Clerical/administrative assistant vs front desk administrative assistant skills

Common clerical/administrative assistant skills
  • Data Entry, 31%
  • Word Processing, 18%
  • Payroll, 14%
  • Customer Service, 7%
  • Scheduling Appointments, 4%
  • Clerical Support, 3%
Common front desk administrative assistant skills
  • Customer Service, 15%
  • Patients, 12%
  • Data Entry, 8%
  • Phone Calls, 8%
  • Front Desk Operations, 7%
  • Check-In, 4%

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