Clerical associate vs office clerk

The differences between clerical associates and office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical associate and an office clerk. Additionally, an office clerk has an average salary of $30,927, which is higher than the $30,024 average annual salary of a clerical associate.

The top three skills for a clerical associate include patients, data entry and customer service. The most important skills for an office clerk are customer service, data entry, and telephone calls.

Clerical associate vs office clerk overview

	Clerical Associate	Office Clerk
Yearly salary	$30,024	$30,927
Hourly rate	$14.43	$14.87
Growth rate	-5%	-5%
Number of jobs	78,648	106,497
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 31%	Bachelor's Degree, 32%
Average age	47	47
Years of experience	2	2

What does a clerical associate do?

A clerical associate is someone who carries out administrative tasks. Clerical associates photocopy, distribute mail, put together mailings, send faxes, respond to emails, and type letters. The associate's order office supplies, convey messages to staff members, handle payroll, and manage conference rooms. They check records for information accuracy and policy and procedure conformity. It is part of their responsibilities to perform projects for patient care facilitation. Also, they provide support to the mental health clinic in terms of patient care and satisfaction survey distribution and collection.

What does an office clerk do?

Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners. They are also in charge of handling and scheduling meetings and appointments, managing the reservation of office meeting rooms, and manning telephone lines. Office clerks may also be in charge of ordering office supplies, preparing purchase requisitions for office needs, sending out and receiving official company documents, and other correspondences.

Clerical associate vs office clerk salary

Clerical associates and office clerks have different pay scales, as shown below.

	Clerical Associate	Office Clerk
Average salary	$30,024	$30,927
Salary range	Between $24,000 And $37,000	Between $25,000 And $38,000
Highest paying City	Bakersfield, CA	Englewood, CO
Highest paying state	Alaska	Alaska
Best paying company	GBS	University of Massachusetts Boston
Best paying industry	Government	Transportation

Differences between clerical associate and office clerk education

There are a few differences between a clerical associate and an office clerk in terms of educational background:

	Clerical Associate	Office Clerk
Most common degree	Bachelor's Degree, 31%	Bachelor's Degree, 32%
Most common major	Business	Business
Most common college	University of Pennsylvania	Western Carolina University

Clerical associate vs office clerk demographics

Here are the differences between clerical associates' and office clerks' demographics:

	Clerical Associate	Office Clerk
Average age	47	47
Gender ratio	Male, 20.3% Female, 79.7%	Male, 23.3% Female, 76.7%
Race ratio	Black or African American, 11.3% Unknown, 4.7% Hispanic or Latino, 22.0% Asian, 7.7% White, 53.4% American Indian and Alaska Native, 1.1%	Black or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.9% White, 53.0% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between clerical associate and office clerk duties and responsibilities

Clerical associate example responsibilities.

Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Apply ICD-9, CPT and HCPCS codes for outpatient treatments.
Obtain and properly distributes messages using EMR.
Fax radiology reports and make calls regarding abnormal reports.
Coordinate patient radiology exams as well as patient procedures.
Update clinical records associate with patient visits in MYSIS EMR system.

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Office clerk example responsibilities.

Complete medical records requests as specified under HIPAA regulations.
Scan EOB's and attach to payments in software system.
Perform electronic billing of Medicare, Medicaid, and HMO/PPO submissions.
Follow all HIPAA guidelines and safety rules as required within the healthcare policy.
Perform account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provide.

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Clerical associate vs office clerk skills

Common clerical associate skills

Patients, 23%
Data Entry, 11%
Customer Service, 11%
Phone Calls, 5%
Clerical Functions, 5%
Patient Care, 5%

Common office clerk skills

Customer Service, 21%
Data Entry, 18%
Telephone Calls, 7%
Payroll, 5%
Office Equipment, 4%
Office Machines, 3%

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Updated January 8, 2025

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