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The differences between clerical associates and support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical associate and a support clerk. Additionally, a support clerk has an average salary of $35,159, which is higher than the $30,024 average annual salary of a clerical associate.
The top three skills for a clerical associate include patients, data entry and customer service. The most important skills for a support clerk are customer service, data entry, and patients.
| Clerical Associate | Support Clerk | |
| Yearly salary | $30,024 | $35,159 |
| Hourly rate | $14.43 | $16.90 |
| Growth rate | -5% | -5% |
| Number of jobs | 78,648 | 163,168 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 31% | Bachelor's Degree, 38% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
A clerical associate is someone who carries out administrative tasks. Clerical associates photocopy, distribute mail, put together mailings, send faxes, respond to emails, and type letters. The associate's order office supplies, convey messages to staff members, handle payroll, and manage conference rooms. They check records for information accuracy and policy and procedure conformity. It is part of their responsibilities to perform projects for patient care facilitation. Also, they provide support to the mental health clinic in terms of patient care and satisfaction survey distribution and collection.
A support clerk is primarily in charge of performing administrative support tasks in an office, making the daily workflow easier. Their responsibilities typically include preparing and processing documentation, answering and forwarding calls, handling correspondence, disseminating and organizing files, and running errands as needed. They may also update databases, maintaining records of all transactions. Furthermore, as a support clerk, it is essential to maintain an active communication line with staff, coordinating to ensure efficient and smooth workplace operations.
Clerical associates and support clerks have different pay scales, as shown below.
| Clerical Associate | Support Clerk | |
| Average salary | $30,024 | $35,159 |
| Salary range | Between $24,000 And $37,000 | Between $22,000 And $54,000 |
| Highest paying City | Bakersfield, CA | San Diego, CA |
| Highest paying state | Alaska | Hawaii |
| Best paying company | GBS | Los Alamos National Laboratory |
| Best paying industry | Government | Government |
There are a few differences between a clerical associate and a support clerk in terms of educational background:
| Clerical Associate | Support Clerk | |
| Most common degree | Bachelor's Degree, 31% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between clerical associates' and support clerks' demographics:
| Clerical Associate | Support Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 20.3% Female, 79.7% | Male, 26.1% Female, 73.9% |
| Race ratio | Black or African American, 11.3% Unknown, 4.7% Hispanic or Latino, 22.0% Asian, 7.7% White, 53.4% American Indian and Alaska Native, 1.1% | Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 6% | 6% |