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The differences between clerks typist and support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerk typist and a support clerk. Additionally, a support clerk has an average salary of $35,159, which is higher than the $31,746 average annual salary of a clerk typist.
The top three skills for a clerk typist include data entry, customer service and telephone calls. The most important skills for a support clerk are customer service, data entry, and patients.
| Clerk Typist | Support Clerk | |
| Yearly salary | $31,746 | $35,159 |
| Hourly rate | $15.26 | $16.90 |
| Growth rate | -5% | -5% |
| Number of jobs | 102,211 | 163,168 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 29% | Bachelor's Degree, 38% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
A clerk typist is responsible for data entry procedures and document transcriptions, alongside other clerical and administrative duties as required by the employer. Clerk typists create reports and presentation materials, transcribe audio meetings, write business drafts, and send documents to appropriate office personnel or clients. A clerk-typist must show excellent organizational and time-management skills, especially with handling various typing tasks under strict deadlines and minimal supervision. They also respond and take calls from clients and customers, assisting with their inquiries and concerns.
A support clerk is primarily in charge of performing administrative support tasks in an office, making the daily workflow easier. Their responsibilities typically include preparing and processing documentation, answering and forwarding calls, handling correspondence, disseminating and organizing files, and running errands as needed. They may also update databases, maintaining records of all transactions. Furthermore, as a support clerk, it is essential to maintain an active communication line with staff, coordinating to ensure efficient and smooth workplace operations.
Clerks typist and support clerks have different pay scales, as shown below.
| Clerk Typist | Support Clerk | |
| Average salary | $31,746 | $35,159 |
| Salary range | Between $25,000 And $39,000 | Between $22,000 And $54,000 |
| Highest paying City | Saint Paul, MN | San Diego, CA |
| Highest paying state | Colorado | Hawaii |
| Best paying company | Erie 2-Chautauqua-Cattaraugus BOCES | Los Alamos National Laboratory |
| Best paying industry | Education | Government |
There are a few differences between a clerk typist and a support clerk in terms of educational background:
| Clerk Typist | Support Clerk | |
| Most common degree | Associate Degree, 29% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Stanford University |
Here are the differences between clerks typist' and support clerks' demographics:
| Clerk Typist | Support Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 8.8% Female, 91.2% | Male, 26.1% Female, 73.9% |
| Race ratio | Black or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 19.7% Asian, 8.3% White, 55.8% American Indian and Alaska Native, 1.1% | Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 6% | 6% |