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The differences between commercial representatives and service representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a commercial representative, becoming a service representative takes usually requires 6-12 months. Additionally, a commercial representative has an average salary of $53,767, which is higher than the $33,692 average annual salary of a service representative.
The top three skills for a commercial representative include business development, technical support and financial statements. The most important skills for a service representative are customer service, client service, and patients.
| Commercial Representative | Service Representative | |
| Yearly salary | $53,767 | $33,692 |
| Hourly rate | $25.85 | $16.20 |
| Growth rate | 4% | -4% |
| Number of jobs | 109,743 | 210,671 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 51% |
| Average age | 47 | 40 |
| Years of experience | 4 | 12 |
Commercial Representatives are in demand in the business development industry. They coordinate with all aspects of business development, including client and branding management. Commercial Representatives deliver district sales goals, prepare contracts and resolve concerns, and analyze financial statements referring to commercial loan customers' potential. They manage the implementation of inventory management, technical support, and customer satisfaction projects.
Service representatives handle customer inquiries, requests, complaints, and other general feedback. They are usually the first point of contact with the company's customers. Service representatives are expected to be familiar with all of the company's products so that they can answer all inquiries made by the customers. They should also be familiar with company policies and guidelines on sales and customer handling so that they can address concerns and feedback. They are usually the ones who try to resolve customer complaints by sending issues to applicable departments and ensuring that customers are satisfied with the company's products and services.
Commercial representatives and service representatives have different pay scales, as shown below.
| Commercial Representative | Service Representative | |
| Average salary | $53,767 | $33,692 |
| Salary range | Between $30,000 And $95,000 | Between $24,000 And $45,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New York |
| Best paying company | - | Northern Trust |
| Best paying industry | - | Government |
There are a few differences between a commercial representative and a service representative in terms of educational background:
| Commercial Representative | Service Representative | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | - |
Here are the differences between commercial representatives' and service representatives' demographics:
| Commercial Representative | Service Representative | |
| Average age | 47 | 40 |
| Gender ratio | Male, 48.2% Female, 51.8% | Male, 39.6% Female, 60.4% |
| Race ratio | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.1% Asian, 5.1% White, 73.0% American Indian and Alaska Native, 0.2% | Black or African American, 11.0% Unknown, 5.3% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |