Computer technician jobs in Hawaii

Responsibilities Peraton requires Help Desk Technicians to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. Position is located in Camp H.M. Smith, HI. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365. The Help Desk provides support to users in resolving problems using help desk center tools. The responsibilities of the Help Desk may also include support in the areas of electronic mail, account creation and maintenance, standard desktop applications, and applications developed by the Government. The Help Desk technician will provide EOC Site/Local help desk services and act as the POC for creating, responding to, and resolving end user incidents. This Technician will coordinate Incident Reports and Service Request resolutions with the proper personnel at the various site locations, while tracking resolutions from initiation to conclusion on behalf of the end user. Duties include but are not limited to: Creating tickets within the IT Service Management (ITSM) tool Troubleshooting and repairing end user devices Installing and troubleshooting software Re-imaging hardware Performing shared file access maintenance Maintaining accounts Creating tokens Resetting CAC/Token pins Maintaining local registration authority capabilities Providing information and tracking on IT Projects, ASIs, incidents, and changes that impact customers Ensuring incidents are routed and/or escalated to the appropriate support group Escalating tickets to other IT support groups and/or vendor support Qualifications Required qualifications: BS + 2 years of experience OR HS with 6 years of experience OR AA with 4 yrs of experience. DoD TS/SCI clearance is required. DoD 8570.01-M IAT II certification required. General experience includes background in information systems development, network operations, application performance in a client/server environment, or related fields. Specialized experience includes the management of help desks in a multi-user environment, a comprehensive understanding of PC operating systems, a working knowledge of network and electronic mail operations and prior supervision of help desk employees. Help Desk must have a demonstrated ability to communicate well both orally and in writing and have a positive customer service attitude. Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Electronic Classroom Technician Support Specialist (Specialist IV) We are seeking an Electronic Classroom Technician Support Specialist (Specialist IV) to provide immediate support for training operations in Pearl Harbor, HI. The selected candidate will ensure classroom systems and networks remain fully operational to support mission-critical training environments. Responsibilities (may include but are not limited to): Ensure student training infrastructure is functional and available. Configure and manage Active Directory (AD) accounts. Provide customer support by resolving issues through system monitoring and performance management. Identify problem areas and propose opportunities for improvement within mission-critical networks. Analyze system metrics, interpret data, and communicate findings effectively. Manage users, systems, and computers in an enterprise network environment. Minimum Education High School Diploma or equivalent. Years of Experience Minimum of 3 years of relevant experience. Minimum Qualifications Experience in Electronic Documentation, System Administration, Network Administration, and Database Administration. Ability to perform standard IT functions across assigned technology areas. Familiarity with connectivity, interoperability, operational readiness, and system compliance maintenance. Hands-on experience with system and hardware/software administration and integration. Skilled in routine maintenance tasks, including break/fix support, backup/recovery operations, and inventory or asset management. Minimum Certification CompTIA Security+ or equivalent certification. Security Clearance Must possess an active or interim DoD Secret clearance. Preferred Qualifications Bachelor's degree in Information Technology, Computer Science, Physical Science, Mathematics, or Graphic Design. Experience with multi-media systems support and COI (Community of Interest) network operations. Familiarity with local group policy management, file share, system, and account administration. Experience with configuration/change management and lifecycle support. Proficiency in workstation/server hardware installation, maintenance, and troubleshooting. Knowledge of system development, software maintenance, and cyber defense compliance. Ability to provide on-site service center support in a fast-paced environment.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Workstation PC Technician Location: Honolulu, HI Duration: 6+ months Job Description: • Support a robust Microsoft based network running XP, Windows 7 and Lotus Notes. Server, PC, MAC and Laptop expertise needed to perform the duties of this position. • Under the guidance of IT representatives, duties may include some or all of the following: receiving assets, moving equipment within and/or between facilities, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, executing equipment replacement activity, updating asset management system to reflect work performed, monitoring daily activity, installing and maintaining PC hardware and software, troubleshooting network usage and computer peripherals, perform system backups and data recovery, resolve network communication problems independently, e-mail administration, disk capacity monitoring and network security, preparing assets for disposition, other administrative duties. Note: activity may also involve transporting equipment using a vehicle provided by supplier / contractor between multiple facilities within an assigned service area, as directed by an IT representative. Skills Required: • Minimum 2 years' experience with PC support, including deployment. • Minimum 2 years' experience with PC hardware troubleshooting and repair. • Minimum 1 year experience with direct client interaction. • Ability to follow written and verbal instructions. • Adaptable to change in process or required activities . • Attention to detail. Quick learner. • Professional appearance and behavior, including punctuality Responsibilities, Manage incoming and outgoing assets. • Prepare systems for deployment. • Scan existing asset for applications and settings. • Interview clients to identify special considerations and other settings. • Use KP tools to execute PC activity. Collaborate with teammates to identify process improvements. • Escalate quickly when issues arise. Assist other technicians as needed. Additional Information For more information, Please contact Shubham Rastogi ************** *********************************

💼 Job Type: 1099 Independent Contractor (On-Call) 💰 Pay: $35 per hour (on-site) 🗓 Schedule: Flexible / On-Demand - You accept jobs based on your availability ⚠️ Important Note - Read Before Applying This is not a full-time job and does not guarantee hours. You will join our on-call technician network as a 1099 independent contractor. We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM. You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms. About the Role Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients. You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics. Key Responsibilities Diagnose and resolve hardware and software issues on Windows and Mac devices Troubleshoot OS problems: boot errors, blue/black screens, login failures Perform clean-ups and system tune-ups for slow/unresponsive machines Assist with wired and wireless internet connectivity issues Replace hardware components: hard drives, fans, RAM, etc. Reinstall or repair Windows/mac OS using bootable USB or recovery tools Setup and troubleshoot commercial printers and scanners Add remote support tools or desktop shortcuts as needed Educate clients with basic how-to or post-service guidance Document service details and escalate complex problems if necessary Requirements 2+ years of IT support experience, ideally in the field Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting Skilled in hardware replacement and component-level repair Knowledge of networking basics (LAN/WiFi setup and troubleshooting) Familiarity with commercial printers/scanners is a plus Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.) Reliable vehicle and valid driver's license Strong communication skills and a professional attitude Ability to work independently and manage your own time Benefits What You Get Competitive on-site pay: $35/hour Fully flexible schedule - you only accept jobs when you're available Be part of a nationally recognized tech service brand Dispatching, client communication, and billing are handled for you What to Expect After You Apply Intro call with one of our recruiters Electronic onboarding (contractor paperwork, policies, etc.) Submit a mandatory background check Provide your preferred availability through our technician portal Get access to our CRM and start receiving on-call job opportunities in your area Great For Techs Who... ✅ Want part-time, flexible work without fixed hours ✅ Enjoy working independently and solving a wide range of tech issues ✅ Are looking to supplement their income with on-demand tech work

Bowers + Kubota Consulting is a full-service architectural, landscape architecture, engineering, planning, construction management, and project/program management firm that has been servicing the islands for more than forty years. Recognized as one of the Best Places to Work both nationally and in Hawai'i, we are dedicated to delivering successful projects of superior quality to our clients through teamwork and integrity. The Information Technology (IT) Support Technician will be responsible for providing services to manage the entire product lifecycle of the firm's technology assets. JOB QUALIFICATIONS: • Minimum Associate's degree in Information Technology or Information Security or an equivalent combination of education, training, and/or experience required. • 1-3 years' experience with performing hardware and software troubleshooting/repair. • Excellent customer service skills. • Previous experience in conducting training or presentations preferred. • Knowledge and experience with MS/Office 365 programs and services. • Ability to communicate effectively and with diplomacy both verbally and in writing. • Ability to prioritize and plan work activities efficiently. • Ability to manage information from multiple sources concurrently. • Ability to sit for long periods of time while working on the computer. • Ability to understand end users' problems and convey technical information in a nontechnical manner format. • Ability to work independently and in small teams. • Excellent hand-eye coordination is required. • Ability to occasionally lift and/or move up to 20 pounds required. • Must be able to work on-site in Honolulu office. ESSENTIAL JOB FUNCTIONS: •Provides services to manage the entire product lifecycle of the firm's technology assets. •Provides day-to-day telephone, in-person, and online support to end-users. •Ensure proper function and execution of the IT department's disaster recovery procedures and systems. •Identifies opportunities for improvement and advancement of the firm's technology assets and policies. •Assists the IT Support Lead in the daily operations of the IT department while also supporting the projects and initiatives of the Director of IT & Security. •Assists in the customization and adaption of existing programs to meet users' requirements. •Develops and presents B+K IT training (lunch & learns/webinars, etc) on various systems for employees. •Prepares various audio/visual systems for professional presentations. •Research, plan, and implement future IT projects. •Must be available to work after hours and nights as required. •Perform other duties as assigned. LOCATION: Kalihi/Honolulu, HI SALARY RANGE: $54,000 - $78,000 per year depending on experience Please apply directly online at: *********************** Equal Opportunity Employer/Vets/Disabled 100% Employee Owned

Salary Range: Data Processing User Support Technician II, SR-15: $4,221.00 per month * Provides training and assistance to users on system equipment, procedures and computer application programs. Conducts hands-on training in proprietary departmental information systems applications (e.g. Financial Management System, Local School Accounting, Time & Attendance, eSIS, Form 7, Casual Payroll), including the installation and configuring of various applications, configuring network and VPN connections, proper procedures for bringing up and shutting down the equipment, keyboard operation, logging on and off the various systems, etc. Prepares training outlines/lesson plans, visual aids, exercises and informational material. Provides training updates whenever new releases are acquired or existing programs are upgraded. * Troubleshoots both hardware and software computer problems including operating systems, internet, and problems with various applications, such as Microsoft Office, electronic mail, etc. Assists users when problems occur. Diagnose causes for interruptions in processing and takes corrective action, as necessary, as defined in operating instructions or based on previous experience. May consult manuals, vendors or higher-level data processing personnel for assistance. Determines if a service call should be placed or if the problem should be referred to higher-level data processing personnel. Documents problems and resolutions for future reference. Participates in the testing of new software releases, identifies problems and recommends solutions. * Maintains contact with users to monitor effectiveness of the training and reinforce the training. Responds to questions from departmental users regarding the capabilities of various software applications and assists them in simplifying the creation and maintenance of proprietary departmental information systems applications by making suggestions as to the operations available within the different software applications to meet specific departmental needs. * Assists users by creating models, worksheets, electronic forms, data files, etc., to support specific financial or budgetary and operational requirements of the department; performs rudimentary programming tasks, e.g. to generate ad hoc reports. * Performs work-site installation and reinstallation of system hardware and software and other PC-supported applications. * Schedules and coordinates training center activities (e.g. training classes, video conferences); orders supplies; maintains inventory and coordinates the maintenance and repair of training center equipment; maintains the various servers in the training center; and keeps track of training center expenditures. Minimum Qualifications Basic Education Requirement: Graduation from high school, with satisfactory completion of courses demonstrating knowledge of English grammar, spelling and punctuation. Experience which demonstrated knowledge of correct English grammar and usage; the ability to read, comprehend and apply written instructions; and a high degree of verbal skill may be substituted for the required education. This experience may have been met from part-time and/or unpaid work. There must, however, be evidence that participation was on a continuous basis but not necessarily on a full-time normal work basis. Experience Requirements: General ExperienceSpecialized ExperienceTotal ExperienceData Processing User Supp Tech II2 years*2 years4 years*For the II level, at least one year must have included experience in preparing outlines, visual aids and informational material for group presentations and demonstrated the ability to interact directly with people and speak to and provide technical instructions or information to groups of people. General Experience: Work experience which demonstrated the ability to read and understand complex written materials such as rules, procedures or policies; and to write simply and clearly. Specialized Experience: Work experience which demonstrated effective use of personal computers, peripheral equipment (e.g. printers, modems, disk drives, etc.), and a variety of applications (e.g. word processing, electronic mail, spreadsheet, data base management). Of the required two years of work experience, at least one year must have involved providing assistance and advice to users in resolving hardware and software problems, which included identifying the nature of a variety of problems (i.e. user error, printer error, system/network error) and resolving them based on previous experience, by consulting manuals, consulting with and/or referring problems to vendors or higher-level data processing personnel. Substitutions Allowed: * A Bachelor's degree in education or a professional diploma in education from an accredited college or university which provided knowledge of and the ability to prepare outlines, visual aids and informational material for group presentation may be substituted for all of the General Experience. * Successful completion of fifteen semester credits from an accredited college or university may be substituted for six months of General Experience, up to a maximum of one year of experience, but not for the experience which involved preparing training outlines/lesson plans, etc. * A Bachelor's degree in Information and Computer Science from an accredited college or university may be substituted for all of the Specialized Experience. * An Associate in Science Degree in data processing from an accredited college may be substituted for all of the Specialized Experience. * A Certificate of Achievement (30 credits) in data processing from an accredited college may be substituted for one year of the Specialized Experience. * A Certificate of Completion (12 credits) in Data Processing from an accredited college may be substituted for six months of the Specialized Experience but not for the experience which involved providing assistance and advice to users in resolving hardware and software problems. Quality of Experience: Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that the applicant has the ability to perform the duties of the position for which applicant is being considered. Lifting Requirement: Applicants must possess the ability to lift/carry objects weighing up to 40 pounds unassisted. Supplemental Information Salary: The advertised salary is based on full-time employment and includes shortage and school year differentials, if applicable. Requirements: Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. Unless specifically indicated, the required education and experience may not be gained concurrently. Calculation of experience is based on full-time, 40-hour workweeks. Part-time experience is pro-rated. Example: Twelve months of experience at 20 hours/week is equivalent to six months of experience, not one year. Also, hours worked in excess of 40 hours/week will not be credited. Example: Twelve months of experience at 60 hours/week is equivalent to one year of experience, not one and a half years. Temporary Assignment: Claims of Temporary Assignment (TA) experience to meet the minimum qualification requirements must be verified and attached to the application using one of the options below: * A copy of the applicant's TA History Report or equivalent system-generated report; * A signed letter from the applicant's supervisor that includes the applicant's name, his/her TA job title, the TA start and end dates (from mm/yy to mm/yy), his/her specific TA duties performed, and either the TA hours worked per week or total TA hours worked; or, * Copies of the applicant's signed SF-10 Forms. Documents: Attach all relevant supporting documents to your application. Documents that were attached to applications submitted before November 16, 2023 do not automatically attach or transfer to applications submitted on and after December 16, 2023. All submitted documents become the property of the Hawaii State Department of Education. Information about Temporary Positions: Temporary positions may be extended year to year, dependent upon funding and departmental needs. Making yourself available for temporary positions increases your employment possibilities and may lead to permanent opportunities. A person hired for a temporary position may also become a temporary employee upon satisfactory completion of the initial probation period of at least six months. Once a temporary employee, you would be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits as afforded to an employee in a permanent position, with the exception of return rights and placement rights associated with a reduction-in-force. Equal Opportunity The Hawaii State Department of Education does not discriminate in its educational policies, programs, and activities on the basis of sex, race, color, religion, national origin, age, and disability in accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Age Discrimination Act of 1975, and Americans with Disabilities Act of 1991. The Department does not discriminate in its employment policies, programs, and activities on the basis of sexual orientation, arrest and court record, and National Guard participation, as well as on the basis of sex, race, color, religion, national origin, age, and disability, in accordance with Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act of 1967, Americans with Disabilities Act of 1991, Equal Pay Act of 1963, and Chapter 378, Part I, Hawaii Revised Statutes. Payday New employees can expect their first paycheck within the first 3 pay periods of their start date. Payday is on the 5th and 20th (or previous business day) of every month. 12-month civil service and SSP employees enjoy a range of competitive benefits: * Holidays: You may be eligible for 13 paid holidays each year; 14 holidays during an election year. * Vacation: Employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days per year. * Sick Leave: Employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days per year. Accumulated (unused) credits may be used toward computing retirement benefits. * Health Insurance: If eligible, the State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Adult Dental Plan. * Group Life Insurance: The State provides a free life insurance policy for employees and retirees. * Premium Conversion Plan: Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld. * Flexible Spending Accounts: Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis. * Retirement Plan: The State contributes to a retirement plan for eligible employees. Generally, employees with at least 10 years of credited service and who have reached 62 years of age or have 30 years of credited service and are 55 years old may retire and receive benefits. * Tax Shelter Annuity (TSA): If eligible, Department employees are able to participate in a tax shelter annuity program. The TSA plan allows eligible employees to contribute pre-tax dollars to an employee-selected investment service provider authorized to provide TSA products. * Deferred Compensation: The State offers employees a tax deferred (sheltered) retirement investment program. This program is an opportunity to build a retirement nest egg through voluntary payroll deductions. Several investment options are available. * Temporary Disability Insurance: Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program. * Social Security: As an employer, the State also contributes to an employee's social security account. * Workers' Compensation: If an employee is injured while on the job, benefits covering medical expenses and partial wage support may be available through workers' compensation. * Union & Collective Bargaining: Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining. The above is intended as a general summary of the benefits offered and is subject to change. This does not constitute a contract or binding agreement. Benefits vary by type of employment appointment and collective bargaining agreements. 01 EDUCATION (HS/GED) REQUIREMENT: Did you graduate from high school or do you possess a General Equivalency Diploma (GED)? Note: Please list your High School information in the Education section of your application. * Yes * No 02 EDUCATION: Choose all that fully apply to you. NOTE: To be credited, you must submit official or copy of official transcript(s). * I have a Bachelor Degree in Education or Professional Diploma in Education from an accredited college or university. * I have successfully completed fifteen (15) semester credits from an accredited college or university. * I have a Bachelor Degree in Information and Computer Science from an accredited college or university. * I have an Associate in Science Degree in Data Processing from an accredited college. * I have a Certificate of Achievement (30 semester credits) in Data Processing from an accredited college. * I have a Certificate of Completion (12 semester credits) in Data Processing from an accredited college. * I do not have any of the above. 03 EXPERIENCE 1: For each position you held, describe (separately) how your job duties demonstrated your ability to read and understand complex written materials such as rules, procedures or policies. 04 EXPERIENCE 2: For each position you held, describe (separately) your experience in preparing outlines, visual aids, and informational material for group presentations. How were you involved in the preparation of each? On average, how many hours per week did you perform these duties? Was this work performed independently, or under close supervision and if so, under whom (name/title)? Outline the steps that you took to complete each of these tasks using specific examples. What were your primary duties in the overall process? 05 EXPERIENCE 3: For each position you held, describe (separately) your ability to interact directly with people and speak to and provide technical instructions or information to groups of people. On average, how many hours per week did you perform these tasks? 06 EXPERIENCE 4: For each position you held, describe (separately) your involvement and knowledge in personal computers and peripheral equipment. How long have you been working with computers? What is your level of familiarity (i.e. none/beginner/intermediate/advanced) with computers and peripheral equipment? Where did you acquire this knowledge/experience? 07 EXPERIENCE 5: For each position you held, describe (separately) your involvement and knowledge in various application software such as word processing, spreadsheets, database, etc. List each software, its function/purpose, and how you utilized it. 08 EXPERIENCE 6: For each position you held, describe (separately) your involvement and knowledge in providing assistance and advice to users in resolving hardware and software problems, which included identifying the nature of a variety of problems (i.e. user error, printer error, system/network error, etc.). Outline the specific steps you took to provide user assistance and resolve problems, and the methodology you used for your recommendations (i.e. based on previous experience, consulting manuals, consulting with and/or referring problems to vendors or higher level personnel, etc.)? Be specific. Did you perform these tasks independently, or under close supervision and if so, under whom (name/title)? On average, how many hours per week did you perform these tasks? 09 EXPERIENCE 7: For each position you held, describe (separately) your experience in planning and conducting trainings. Provide examples of trainings for which you were primarily responsible. Outline the specific steps you took to plan/conduct each training session. Indicate whether you performed these tasks independently, or under close supervision and if so, under who (name/title)? On average, how many hours per week did you perform these tasks? 10 LIFTING REQUIREMENT: This position requires the ability to lift and carry objects weighing up to forty (40) pounds unassisted. If you do not meet this requirement, your application will not be given consideration for this position. Are you able to lift and carry forty (40) pounds unassisted? * Yes * No 11 TRANSCRIPTS, CERTIFICATIONS, AND OTHER VERIFYING DOCUMENTS: Official or copies of official transcripts, certifications (front and back), and other verifying documents must be received in our office within ten (10) calendar days from the date of your application. If these documents are NOT received by the deadline, your application may be rejected. * I understand, and will submit the required documents to CSSP Recruitment within ten (10) calendar days. * I understand, but I will not submit the required information. I understand that my application may be rejected. * I have previously submitted my verifying documents for another recruitment. Required Question Employer Hawaii State Department of Education Address P.O. Box 2360 Honolulu, Hawaii, 96804 Website ***********************************

Energy Technician Level I Location: Marine Corps Base Hawaii (MCBH) Kaneohe Bay, Hawaii Job Type: Part-Time On-Site (18 to 20 hours/week) Salary: $20-$22/ hour Experience: Entry Level Education: High School Diploma or an energy technical certification Date Updated: November 13, 2025 Company Description Now is the time to join Lindahl Reed, Inc. Lindahl Reed is a professional services company that provides program management, engineering and technical, and management advisory services to federal, state, institutional, and commercial customers nationwide. We offer expertise in health, energy, and environmental markets. Lindahl Reed was founded on the belief that we can advance to a safer, healthier, and more resilient and sustainable world. Our solutions allow clients to work smarter and gain unique insights and understanding into their organization as well as improve decision-making to help meet their mission, business, compliance, and operational challenges - now and into the future. We are hiring creative, motivated, and talented people with a passion for doing what's right, what's smart, and what works. Description/Job Summary Lindahl Reed is hiring an Energy Technician to assist the MCBH Energy Manager (EM) and Public Works Office to achieve a robust energy management program through accomplishing actions/projects by adhering to energy laws, regulations, policies, directives, and goals. The Energy Technician will support the Advanced Metering Infrastructure (AMI) Program, including utility meter reading, data collection, and utility data analysis. The Energy Technician will also assist with the implementation of actions/projects in support of utility accounting, energy projects, and facility maintenance, repair, and construction activities, as well as other activities to ensure that energy efficiency measures and water conservation measures are incorporated into all actions, as directed. Position Responsibilities Conduct field trips to collect water and electrical meter readings. Collect meter readings: Meter readings are normally required/collected during the last week of each month. Take photographs of the meters and provide them to the government. Report any non-working meters that are identified during the collection of meter readings. Prepare and input water and electrical meter readings into Microsoft Excel Spreadsheets. Retrieve electrical meter readings from AMI server, convert readings and import into a Microsoft Excel spreadsheet. Prepare and submit other documents as requested to answer meter data inquiries. Assist with reviewing spreadsheets, advanced meter data, utility billing databases, and provide expertise to identify and help correct anomalies in facility energy use. Provide assistance with tenant utility reimbursement. Provide assistance with energy reporting. Assist with other installation-specific requirements, as requested. Qualifications, Skills, and Experience: Level 1 Energy Technician- High school diploma or an energy technical certification and 0 years of experience. Benefits: Part time roles working less than 20 hours per week are not eligible for company provided benefits. All positions require a background check after acceptance of our offer. The selected candidate may be eligible to begin employment before the background check has been finalized. However, continued employment with Lindahl Reed will be contingent upon the timely results of candidate's reference/background check. This position may require special credentialing, clearance, and access as a condition of employment. In the event the government or client does not sponsor or approve your clearance, it may result in termination of your employment. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information, view the EEO is the Law Poster and Pay Transparency Statement Applicants have rights under Federal Employment Laws view the following posters to see more information: Family & Medical Leave Employee Rights This job description is not a contract and may be adjusted as deemed appropriate in Lindahl Reed's sole discretion.

Founded in 1938, Wilcox Medical Center is a not-for-profit medical center dedicated to providing the Kaua'i community with accessible quality health care. The largest medical center on Kaua'i, it is a state-of-the-art acute care facility with a full suite of services offering 30 specialties and programs, including cardiology, emergency, family practice, gastroenterology, health management, internal medicine, neurology, OB-GYN, oncology, orthopedics, pediatrics and urology. Its 18-bed emergency department serves as the island's Primary Stroke Center. The medical center also has four birthing suites, seven intensive care beds and 20 same-day surgery beds. Wilcox is the first American College of Surgeons-verified Level III Trauma Center in the state of Hawai'i. Wilcox is part of Hawai'i Pacific Health, one of the state's leading health care systems and a not-for-profit health care organization with medical centers, clinics, physicians and other caregivers working together to create a healthier Hawai'i. Information Technology (IT) implements, supports and maintains all systems at Wilcox. The department encompasses the people, records and activities that process the data and information in the organization. The team provides support to users, and acts as the key liaison between the business community and vendors. It also codes, defines criteria, performs testing and debugging, and maintains programs in order to meet the informational needs of Wilcox facilities and administrative offices. Our Desktop team is responsible for the installation, support, and maintenance of all staff personal/desktop computers connected to the Hawai'i Pacific Health network. As the Desktop Technician, you will join our remarkable Information Services team and ensure that Wilcox employees and customers are equipped with the proper tools to manage our cutting-edge IT tools. You will assist staff with technical support of desktop computers, applications and related technology; support activities such as the installation and testing of computer systems and peripherals; and provide input on computer systems specifications, peripherals and applications to determine departmental standards and guidelines. We are looking for someone with excellent organizational and communication skills, an understanding of technical procedure and support and a commitment to delivering the highest quality health care to Hawai'i's people. Location: Wilcox Medical Center Work Schedule: Day - 8 Hours Work Type: Full Time Regular FTE: 1.000000 Bargaining Unit: Non-Bargaining Exempt: No Req ID 31257 Pay Range: 29.90 - 37.37 USD per hour Category: Information Technology Minimum Qualifications: Bachelor's degree in Computer Science, Engineering, Business, Health Care or related field and/or an equivalent combination of education, training and experience. Knowledge of desktop computers or information systems. Valid driver's license and abstract. Current Hawai'i auto insurance. Preferred Qualifications: One (1) year work experience in desktop computer support. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Amentum is seeking a dynamic and agile **Signal Intelligence (SIGINT) Target Digital Network Analyst (TDNA)** to contribute specialized technical, regional, and functional expertise to the analysis and interpretation of critical data. The successful candidate will develop intelligence products and analytic assessments in support of U.S. Army-Pacific's (USARPAC) Intelligence Directorate at Fort Shafter, Hawaii, directly impacting Theater Army intelligence collection efforts. ***This posting is part of our ongoing talent pipeline. While this position may not be immediately open, we are actively gathering interest for upcoming roles and future growth*** You would be an excellent candidate for this position if you: + Enjoy working in a fast-paced, high impact, dynamic environment. + Are a detail-oriented individual with a technical background in SIGINT and subcategories and a commitment to maintaining the highest standards of intelligence analysis in support of national security and operational readiness. + Thrive in a collaborative team environment and demonstrate exceptional communication skills. As a SIGINT TDNA specialist, you will be a key member of an intelligence team, responsible for providing in-depth analysis of digital network communications within the SIGINT domain, with a focus on their structure, protocols, and associated metadata within the Pacific AOR. You will perform signals identification and exploitation of digital network data using advanced SIGINT systems, databases, and analytical techniques, and you will analyze the resulting intelligence within a network-centric framework. This includes correlating signals intelligence with network topologies, communication patterns, and cyber activities to understand the operational environment and identify potential vulnerabilities. You will also be generating time-sensitive intelligence reports, alerts, and briefings that provide both signals intelligence analysis and digital network context to support tactical and strategic decision-making by Combatant Command and Army leadership as well as operational units. Your responsibilities will include close collaboration with intelligence personnel across disciplines, including SIGINT, HUMINT, GEOINT, Cyber, and All-Source analysts, to produce integrated intelligence assessments that combine signals intelligence with digital network intelligence, cyber threat information, and other relevant information. You will be actively monitoring digital network activity and the electromagnetic environment in the Pacific theater, identifying emerging trends, potential vulnerabilities, and significant network communication patterns. You will be adhering to strict security protocols and procedures to safeguard classified information and maintain operational security. Contributing to the refinement of analysis methodologies, digital network analysis techniques, and associated tools to improve team performance, and providing direct intelligence support to real-world military operations, training exercises, and crisis response efforts in the Pacific. **Primary Roles and Responsibilities:** + Conduct in-depth analysis of digital network communications within the SIGINT domain, focusing on protocols, traffic patterns, and network behavior to support intelligence objectives. + Identify and analyze the technical characteristics of digital network signals, including their structure, protocols, addressing schemes, and data content, to determine network functions and vulnerabilities. + Evaluate, analyze, and document the network environment of assigned accesses, emphasizing network topologies, communication pathways, and data flow patterns. + Produce detailed reports and briefings that accurately convey the findings of digital network analyses, including network activity summaries, potential exploitation vectors, and indications and warnings. + Develop intelligence products and analytical assessments that provide actionable intelligence and network context, supporting targeting, mission planning, and cyber operations. + Use a comprehensive understanding of SIGINT collection platforms and network analysis tools to combine information from various sources, including Signals Intelligence (SIGINT), Cyber Intelligence, and Open-Source Intelligence (OSINT). + Provide shift work support as required to ensure continuous intelligence coverage and real-time network analysis of digital communications. + Maintain a high level of proficiency in COMINT/PROFORMA/FISINT analysis and digital network exploitation techniques through the application of best practices. + Performs other duties as assigned. + Approximately 20% travel possible, both to Mainland U.S. and Allied and Partner nations, in support of conferences, planning sessions, and exercises. **Minimum Requirements:** + Proven experience using Digital Network Intelligence (DNI) and Dialed Number Recognition (DNR) analytic techniques. + Experience using Analysis and Production tools such as Haven, DX TP, IDS, GV. + Experience researching, developing, and analyzing target networks. + Ability to work flexible hours to meet mission requirements. + An active Top Secret/SCI with CI poly is required. Note: US Citizenship is required to obtain a Top-Secret Clearance + Bachelor's degree and 3+ years of focused SIGINT experience or HS diploma/GED and 6+ years of focused SIGINT experience. **Preferred Qualifications:** + Experience with the INDOPACOM Area of Responsibility (AOR). + Experience working in an NSA facility or COCOM (CENTCOM, EUCOM, INDOPACOM, AFRICOM). + Experience authoring and editing product reports. + Completion of a military service MOS 35N/AFSC/NOS or IC tradecraft-recognized SIGINT analyst certification course. + Military Cryptologic Continuing Education Program phase II-IV. The salary range for this position is $110K to $130K. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant internal equity, and alignment with market data.) This position includes a competitive benefits package. For more detailed information on our Benefits and what it is like to work for Amentum: please visit our careers site: ********************** . Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

Seeking a specialized Target Digital Network Analyst (TDNA) to join our team in Fort Shafter, Hawaii. The TDNA performs the full spectrum of SIGINT analysis from various sources to answer senior decision maker and war fighter Priority Intelligence Requirements (PIRs). Applies technical, regional, and consulting skills and SIGINT expertise as part of a team that provides SIGINT reporting to our client's Requests for Information (RFIs). This position requires a minimum of 3+ years of applied SIGINT experience with a bachelor's degree or 6+ years of applied SIGINT experience with HS equivalency. Total years of relevant experience in the Intelligence Profession will be considered. NCS Courses and MCCEP phase completions can be used to supplement degrees/experience. * Travel may be required inside of the U.S. (CONUS) as well as internationally (OCONUS). Required Qualifications: Proven experience using Digital Network Intelligence (DNI) and Dialed Number Recognition (DNR) analytic techniques. Experience using Analysis and Production tools such as Haven, DX TP, IDS, GV. Experience researching, developing, and analyzing target networks. Ability to work flexible hours to meet mission requirements. TS/SCI clearance with CI Polygraph. Bachelor's degree and 3+ years of focused SIGINT experience or HS diploma/GED and 6+ years of focused SIGINT experience. Applicants must be able to obtain pertinent security clearance. Position requires Top Secret/SCI clearance. Desired Qualifications: Experience with the INDOPACOM Area of Responsibility (AOR). Experience working in an NSA facility or COCOM (CENTCOM, EUCOM, INDOPACOM, AFRICOM). Experience authoring and editing product reports. Completion of a military service MOS 35N/AFSC/NOS or IC trade-craft-recognized SIGINT analyst certification course Military Cryptologic Continuing Education Program phase II-IV Physical Requirements: Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Requires the ability to walk short distances. Exerting up to 15 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site Clearance: Secret Clearance About Us Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and experienced IT professional to join our team as an IT Helpdesk II technician. This role is essential in resolving advanced technical issues, supporting IT infrastructure, and ensuring compliance with federal cybersecurity regulations. Job Summary The IT Helpdesk II technician will provide advanced (Tier 2) technical support within a fast-paced, security-conscious environment. This position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in accordance with cybersecurity protocols and compliance standards. Key Responsibilities Handle escalated IT support requests involving complex hardware, software, and network issues via ticketing system, phone, email, or in-person. Perform in-depth troubleshooting and diagnostics to identify and resolve advanced technical issues. Coordinate with third-party vendors and service providers for specialized support and warranty services. Provide support for server and network infrastructure, including connectivity issues, server failures, and network performance concerns. Assist with configuration and management of network devices such as routers, switches, and firewalls. Monitor network performance and security, addressing issues proactively. Manage user accounts and permissions in Active Directory and other enterprise systems, including account creation, modification, and deactivation. Resolve complex login and access control issues, including advanced password resets and multi-factor authentication. Provide advanced support for enterprise software applications, including installation, configuration, troubleshooting, and performance optimization. Assist with software updates, patches, and upgrades to ensure security and compatibility. Provide technical support during organizational events, ensuring stable IT operations and connectivity. Assist with setup, configuration, and troubleshooting of specialized event-related IT equipment. Create and maintain detailed documentation for complex issues, solutions, procedures, and system configurations. Develop and update knowledge base articles to assist Level 1 Help Desk staff and end users. Mentor and train Level 1 Help Desk staff, sharing knowledge and providing technical guidance. Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems. Monitor Help Desk performance metrics, such as ticket resolution times, system uptime, and user satisfaction. Generate detailed reports and recommend process improvements and technology enhancements based on performance data. Collaborate with other IT teams to address cross-functional issues and improve service delivery. Qualifications Required: Education: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience. Experience: 2+ years in IT support, with at least 1 year handling Tier 2 responsibilities in a government, military, or enterprise environment. Clearance: U.S. citizenship required; must hold or be able to obtain and maintain a DoD Secret Clearance. Active Security Clearance or higher Certifications (DoD 8570 IAT Level II requirement): One of the following required within 6 months of hire: CompTIA Security+ CE CompTIA CySA+ Cisco CCNA Security Equivalent IAT Level II certification Training Requirements (must be completed within 30 days of hire, then annually): DoD Cyber Awareness / IA Training DoD AT Level I (Anti-Terrorism Awareness) OPSEC Awareness Training (Level I) iWATCH Training Preferred: Active DoD security clearance (Secret or higher). Experience with NIST SP 800-171, DFARS, or CMMC frameworks. Familiarity with enterprise-level software applications and IT ticketing systems. Prior experience supporting government or defense contracting environments. Work Conditions Onsite work required at our Honolulu, Hawaii location. Standard duty hours: Monday - Friday, 0800-1600 HST, excluding federal holidays. Occasional after-hours or on-call support may be required for outages, upgrades, or security incidents. Physical ability to lift up to 25 lbs and assist with IT equipment setup and movement. Apply today to join a high-performing, mission-driven team supporting national security through advanced IT and cybersecurity solutions!

OSTS Onsite - Honolulu, HI - Part-Time Contractor This is actually at Technology Support Specialist I - working through a FG template issue, that is why it shows as a level IV (3 days 24 hours weekly) Bill Rate: * This will be a 24-hour weekly contractor (weekday hours/days to be determined by Manager. However, if there are network outages or weekend/afterhours support needed, the hours may be adjusted or increased, As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all. Audio Visual Responsibilities of an On-Site Technician: * Microsoft Surface Hubs - Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary. * Crestron - Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings. * Microsoft Teams Rooms - Diagnose and resolve connectivity issues for MTR's and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR's user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls * Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks) Technical Responsibilities of an On-Site technician: * Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site * Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc. * ServiceNow ticket management; prioritizing tickets and awareness of SLAs * Supporting Microsoft Windows and MAC operating systems * Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365 * Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process * Printer support (installation, configuration, relocation, and troubleshooting) * Event and Meeting Support (may occur on-site or off-site) * Occasional travel may be required to support other EY locations, client engagement sites, or off-site events * Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices) * VIP/White Glove support * Occasional after-hour support may be required Interpersonal skills an On-site technician should have: * Outstanding customer service skills * Excellent communication skills * Great team mentality * Self-motivated, organized, detail oriented, ability to multi-task * Desire to learn and build a career as unique as you are Experience Requirements: * 2+ years of on-site technical support experience, or degree in related discipline EY exists to build a better working world, helping to create long-term value for clients, people, and society. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities. Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For list for 24th year. (US) America's Greatest Workplaces for Diversity 2023 by Newsweek

Summary: The Computer Systems Technician I will be responsible for providing company wide computer hardware/software support. Essential Duties and Responsibilities include the following. Other duties may be assigned. Works on site with consistent attendance. Maintain all office computer hardware/software directly and with contractor support as required. Install, test, and repair of computers and peripheral equipment. Install and maintain software. Troubleshoot and analyze hardware/software issues and provide support to satisfy end user requests. Research current hardware/software markets and recommend improvements to existing systems. Assist in the implementation and completion of computer-related projects. Maintain appropriate documentation. Oversee and perform scheduled maintenance on computer hardware as necessary. Assist IT team as requested including QA. Performs other duties and responsibilities as assigned by the Management. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Requirements Knowledge, Skills, & Abilities: Excellent communication skills to present technical and business information to both technical and non-technical audiences. Excellent computer hardware skills, including PC and peripheral troubleshooting and repair. Excellent software skills, including Windows operating systems, Networking, and Microsoft Office products. Including OS deployment Excellent attendance and punctuality. Active Directory Microsoft Exchange/ Office 365 VoIP phone systems. Ring Central, Genesys Cloud a Plus Scripting and command line interface experience a plus (PowerShell, python, CLI etc.) Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High School diploma or G.E.D; and working in a related Information Systems field; or equivalent and any combination of education, training, and/or experience, which demonstrates ability to perform the duties described. Language Skills: Ability to read, speak, and write effectively in English. Ability to interpret documents such as plan documents, memos, letters, and procedure manuals. Ability to write routine reports, meeting notes, project documentation, and correspondence. Ability to speak effectively before customers or employees of organization. Ability to effectively address or resolve customer service issues within guidelines of the position. Reasoning Ability: Strong reasoning and analytical ability, including: Ability to interpret a variety of instructions furnished in written, oral or diagram form. Ability to exercise reason and logic to resolve practical problems and create effective solutions. Ability to analyze all relevant information and a variety of concrete variables in situations where only limited standardization exists. Certificates, Licenses, Registrations: Valid, class C license in state working with no adverse driving record. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit for extended periods in front of a computer. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and use hands to finger, handle, or feel. The employee may frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This position requires the employee to work in the office.

Job Description At Wyetech, you'll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry. DNEA will be supporting CSD primary Mission Office and will be well versed in tradecraft associated with cyber discovery or sustainment analysis of identified Advanced Persistent Threats (APT). DNEA must have relevant experience with SIGINT and AMOD. DNEA must be fluent with stored comms and passive resources. DNEA will have the ability to understand raw traffic affiliated with metadata and the ability to leverage appropriate resources for development, sustainment, or attribution of data. DNEA will have experience with malware triage and characterization of zero-day CNE malicious campaigns. Experience with enhancement of findings with use of Machine Learning and AI for focused discovery efforts. Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph). Required Qualifications TS/SCI with agency appropriate poly Ten (10) years of experience and an Associate's Degree in Degree in Computer Science or related fields (Engineering, Mathematics) may be considered relevant if programs contain a concentration of courses in the following foundational CS areas: algorithms, computer architecture (not network architecture), programming methodologies and languages, data structures, logic and computation, and advanced mathematics (for example, calculus, discrete mathematics). OR Eight (8) years of experience and an Bachelor's Degree in Degree in Computer Science or related fields (Engineering, Mathematics) may be considered relevant if programs contain a concentration of courses in the following foundational CS areas: algorithms, computer architecture (not network architecture), programming methodologies and languages, data structures, logic and computation, and advanced mathematics (for example, calculus, discrete mathematics). OR Six (6) years of experience and an Master's Degree in Degree in Computer Science or related fields (Engineering, Mathematics) may be considered relevant if programs contain a concentration of courses in the following foundational CS areas: algorithms, computer architecture (not network architecture), programming methodologies and languages, data structures, logic and computation, and advanced mathematics (for example, calculus, discrete mathematics). OR Four (4) years of experience and an Doctorate Degree in Degree in Computer Science or related fields (Engineering, Mathematics) may be considered relevant if programs contain a concentration of courses in the following foundational CS areas: algorithms, computer architecture (not network architecture), programming methodologies and languages, data structures, logic and computation, and advanced mathematics (for example, calculus, discrete mathematics). Relevant Experience Relevant experience must be in computer or information systems design/development/analysis. In addition, it may also include engineering hardware and/or software, programming, computer/network security, vulnerability analysis, penetration testing, computer forensics, information assurance, systems engineering, and/or network and systems administration. Completion of military training in a relevant area such as JCAC (Joint Cyber Analysis Course) will be considered towards the relevant experience requirement (i.e., 24-week JCAC course will count as 6 months of experience). Information Technology (IT) and Information Security (IS) degrees may be considered relevant if the programs contain the amount and type of coursework equivalent to a Computer Science (CS) major. The Benefits Package Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds. Additional benefits include: Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs. Full-time employees have the option to participate in a variety of voluntary benefit plans including: A Choice of Medical Plan Options, some with Health Savings Account (HSA) Vision and Dental Life and AD&D Benefits Short and Long-Term Disability Hospital Indemnity, Accident, and Critical Illness Insurances Optional Identity Theft and Legal Protection Services Company Environment & Perks Employee Referral Bonus Eligibility up to $10,000 Mobility Among Wyetech-supported Contracts Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party. Employees receive two complementary branded clothing orders annually. Pay Range: $58.51 - $91.70 per hour* Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. *Hourly pay rates reflect the pre-benefit gross wage amounts. Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Affirmative Action Statement: Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans. Accommodations: Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or ********************. We are happy to provide reasonable accommodations to ensure equal access to all candidates. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

**_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer. + Matches customer needs with current products and services and suggests new ones to target customer's unmet needs. + Use examples and analogies as appropriate to facilitate understanding. + Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Aids in information to the customer in a prompt manner. + Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Understands and responds to others using active listening skills and tactful communication. + Ability to perform first-line troubleshooting for customers. + Ability to resolve issues following the parameters and guidelines of the client. + Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Knowledge of and experience using various computer applications including Microsoft Office Suite + Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills Required:** + Must possess problem-solving skills. + Exceptional communication skills, both oral and written. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. + Ability to follow instructions for logging into a computer and launching various applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text + Ability to successfully handle customer requests and document in work management tools and applications. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Effective listening skills to include cognitive ability to locate and convey requested information + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills. + Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner. + Ability to handle sensitive and confidential information appropriately. + Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence. + Positive attitude; tolerance for dealing with difficult customers and stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. + Experience supporting customers in a virtual environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. + Ability to work Mon-Fri 8am to 5pm EST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $17.00 /Hr. Submit a Referral (**************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103792_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_

Recruitment Number 25-147TY, Information Technology Specialist V (Cybersecurity), SR-24D ($6,043 per month) to Step G ($6,797 per month)*, Honolulu, Oahu. * Starting salary may be at a rate between the salary range listed above, based on qualifications. 9/9/25: Revised minimum qualification requirements section. The position focuses primarily on cybersecurity operations, risk mitigation, and ensuring the security of the Judiciary's infrastructure and network. Under general supervision, the work involves senior level technical planning, implementation, support, and troubleshooting of high complexity. Key responsibilities include cybersecurity analysis and planning, secure architecture design, implementation of security measures, and the day-to-day operation of cybersecurity functions. The role encompasses developing security project plans, conducting vulnerability assessments, and coordinating mitigation strategies. It involves designing and deploying secure infrastructure aligned with standards such as CJIS, NIST CSF, PCI DSS, supporting system upgrades and migrations, and training users and staff on cybersecurity best practices. Operational duties include monitoring security logs and alerts, managing system security configurations, administering identity and access controls, and applying encryption and endpoint protection. The position is also responsible for maintaining up-to-date cybersecurity documentation and standard operating procedures to support the Judiciary's ongoing security posture.Education: Graduation from an accredited college or university with a Bachelor's degree; OR Excess experience of the types and quality described below or any administrative, professional, analytical, technical, or other responsible work which provided knowledge, skills and abilities comparable to those acquired in four (4) years of successful study while completing a college or university curriculum leading to a baccalaureate degree may be substituted on a year-for-year basis. To be acceptable, the experience must have been of such scope, level, and quality as to assure the possession of comparable knowledge, skills and abilities. The education or experience background must also demonstrate the ability to write clear and comprehensive reports and other documents; read and interpret complex written material; and solve complex problems logically and systematically. Specialized Experience Requirement: Three and one-half (3½) years of progressively responsible professional work experience in information technology which involved the analysis, design, programming, security and access management, database design and management, consulting, and/or installing and maintaining computer software applications, hardware, telecommunications, web or network infrastructure equipment. The work must have demonstrated knowledge and understanding of information technology principles, methods, techniques and practices; computer hardware, software and peripheral equipment; and personal computer, server, mini and/or mainframe operating systems. Selective Certification Requirement - Cybersecurity: Of the required three and one-half (3 ½) years of Specialized Experience, at least 2 years must have included experience conducting cybersecurity analysis which involved the application of cybersecurity first principles (Confidential, Integrity, Availability) on enterprise systems (hardware and software). Examples of cybersecurity systems include: Active Directory, Entra, SIEM (IBM Qradar, Splunk, Mandiant SecOps, GrayLog, Microsoft Sentinel), Linux, Windows. Supervisory Aptitude: For the IT Specialist V level, supervisory aptitude rather than actual supervisory experience may be accepted. Supervisory aptitude is the demonstration of aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects; by serving as a group or team leader, or in similar work in which opportunities for demonstrating supervisory capabilities exist; by completion of training courses in supervision accompanied by application of supervisory skills in work assignments; or by favorable appraisals by a supervisor indicating the possession of supervisory potential. Substitutions Allowed: 1) Possession of a bachelor's degree from an accredited college or university in computer science or in another major which included completion of course work comparable to a major in computer science may be substituted for six (6) months of the required Specialized Experience. 2) Partial completion of a master's degree program in computer science from an accredited college or university may be substituted on a month-for-month basis up to a maximum of one (1) year for the required Specialized Experience. 3) Possession of a master's degree in computer science from an accredited college or university may be substituted for one and one-half (1½) years of the required Specialized Experience. 4) Possession of a Ph.D. in computer science from an accredited college or university may be substituted for two and one-half (2½) years of the required Specialized Experience. Any additional information may be attached to your online application, submitted by email to *****************************, or mailed to the following address: Hawaii State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawaii 96813. Education: If you are using education as a substitute for experience, you must submit a copy of your official transcripts or diploma at the time of application. If you are selected, you will need an official transcript (not a copy) indicating the completion of the training or the awarding of the appropriate degree.