Associate Hospital Epidemiologist (AHE)
Customer service advisor job in Iowa City, IA
The University of Iowa Department of Internal Medicine Division of Infectious Diseases is seeking an ABIM board-eligible or board-certified Infectious Diseases physician at the rank of Clinical Assistant Professor. The successful applicant is expected to serve as an Associate Hospital Epidemiologist at University of Iowa Healthcare.
This position is 60 percent administrative with the Program of Hospital Epidemiology. The other component is constituted by 40 percent effort attending on the Infectious Diseases Consult services. There is no expectation for external funding. The other members of the Program of Hospital Epidemiology include 9 infection preventionists, an industrial hygienist, a hospital epidemiologist, and a halftime pediatric hospital epidemiologist. The opportunities to collaborate in research are ample due to a very strong team as well as other University of Iowa affiliated epidemiologists, several of whom are experienced investigators with externally funded research programs. There are also opportunities to work with trainees at all levels, including medical students, ID/hospital epidemiology fellows and MPH or PhD candidates from the University of Iowa College of Public Health.
Individuals under consideration must have an MD or equivalent degree and have completed an ACGME-accredited Residency Program. Additionally, candidates must be ABIM board-eligible, or board certified in Infectious Diseases. Candidates must be authorized to work in the United States. Excellent communication skills and eligibility for medical licensure in Iowa are required
Advanced training in hospital epidemiology and/or experience as a hospital epidemiologist are strongly recommended. Experience working within a hospital epidemiology program and/or completion of advanced fellowship training in Hospital Epidemiology or Quality and Safety (e.g. Veterans Affairs Quality Scholars program) is preferred. Evidence of strong clinical skills, a record of excellent interpersonal and communication skills, and positive interactions with students, staff and faculty are desirable. Demonstrated experience working effectively in a welcoming and respectful workplace environment is strongly desirable.
The University of Iowa is located in Iowa City, a vibrant community located in the rolling hills of southeastern Iowa. One of four UNESCO Cities of Literature, the Iowa City community offers outstanding schools, quality entertainment, literary, musical and cultural opportunities, outdoor recreation and Big Ten sporting events. Learn more about Iowa City and the Department of Internal Medicine by watching the video: *************************************************************
Interested applicants should search the Jobs@UIOWA Site:
************************************* and search for requisition # 75534
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Successful candidates will be required to self-disclose any misconduct history or pending research misconduct investigation including but not limited to sexual misconduct in prior employment and provide a related release and will be subject to a criminal background and credential check.
Customer Service Enrollment Specialist - In Office
Customer service advisor job in Fairfax, IA
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Part Time Customer Service Associate
Customer service advisor job in Cedar Rapids, IA
The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $17.25/hr.
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyLicensed Insurance Customer Service
Customer service advisor job in Cedar Rapids, IA
Job Description
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Doug Valentine - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Cedar Rapids, IA. This is an in-office position.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information
Assist clients with policy changes and updates
Process insurance claims and follow up with clients
Maintain accurate records of customer interactions
QUALIFICATIONS:
Property and Casualty license (required)
Life and Health license (must be able to obtain)
Strong communication and interpersonal skills
Detail-oriented and able to multitask
Previous customer service experience preferred
BENEFITS:
Competitive Salary
Bonus based on performance
Paid Time Off (personal/sick days and vacation)
Parental Leave
Health Insurance
Dental Insurance
401(k) with Employer Matching
Opportunity for advancement
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
PT Automotive Customer Service Advisor - 1391
Customer service advisor job in Waterloo, IA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Custom Cabinet Sales Rep.
Customer service advisor job in Cedar Rapids, IA
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Cedar Rapids area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
Customer Service Rep
Customer service advisor job in Cedar Rapids, IA
Now Hiring Customer Service Rep Shift Hours/Days: Mon-Fri 10a-6:30p; OT as needed Pay Rate: $24.00 Job Description: What you'll do on a typical day: • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders • 1-year related experience preferably within a call center environment • Strong customer service skills and the ability to satisfactorily resolve issues • Solid ability to multitask with exceptional organizational skills • Ability to thrive under pressure while delivering solutions that exceed customer expectations
Why work for Advance Services, Inc.
Advance Services is for and about people; we are your employment specialists.
Enjoy our easy application process.
You NEVER pay a fee!
Weekly pay.
Fun Safety and attendance incentives.
Health Benefits to keep you and your family healthy.
Great Referral Incentives.
Advance Services partners with the top companies in the area!
Apply for this job by clicking the apply button. You will be directed to our website, *********************** ************
#121
Service and Screening Expert
Customer service advisor job in Waterloo, IA
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
+++Join BioLife, where long-term careers thrive! Enjoy growth opportunities, rewarding work, and a supportive environment dedicated to your success.+++
Afternoon, Evening and Saturday Availability Required
We offer advancement opportunities within your center, across other centers in the state, and even nationwide....empowering you to grow and succeed wherever your journey takes you!
Paid Training, Quick Advancement Opportunities, Day One Benefits, Flexible Schedule and More!!
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
Phlebotomist
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
* You will greet donors as they enter and exit the donor floor.
* You will perform venipuncture of donors and programming of plasmapheresis machine.
* You will monitor donors during the donation process and manage donor reactions.
* You will perform all tasks required for the setup, verification, operation, and troubleshooting of plasmapheresis equipment within scope of training.
* You will install, prime, and disconnect disposable sets on the plasmapheresis machines
* You will stock supplies, break down empty cartons and assist with proper disposal.
* You will take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system.
* You will perform finger sticks, test sample, and record other donor measures to include hematocrit, total protein, and weight.
* You will enter donor information into the Donor Information System (DIS).
* You will coordinate donors to donor floor and compensate donors using the Debit Card system.
* You will support the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes through use of company approved procedures including 5S, Value Stream Mapping and Kaizen.
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - IA - Waterloo
U.S. Starting Hourly Wage:
$17.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - IA - Waterloo
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No
Customer Service -- Domain Name Specialist
Customer service advisor job in Cedar Rapids, IA
Hibu is looking for a Website Support Specialist! This person would be responsible for handling DNS issues in a customer support and production capacity. The DNS Web Support Specialist will interact with several internal departments, external clients, and vendors on a daily basis to ensure sites are set live and secure. Responsible for answering Five9 Call Queue calls and addressing incoming emails.
Responsibilities:
Receives inbound calls regarding domains and email issues.
Makes outbound phone calls to clients to assist with DNS issues as needed.
Researches and investigates hosting issues and provides prompt resolutions.
Contacts vendors to resolve domain and email hosting issues.
Secures and purchases new domains for clients.
Monitors personal Outlook inbox and Teams group chat for internal and 3rd party vendor-related updates and issues.
Monitors DNS team shared Omni Channel to promptly resolve client issues.
All other duties as needed and assigned.
This role is directly client-facing and a significant part is telephone based customer interaction. As a result, the employee is representing Hibu and needs to provide a positive experience for our clients. In addition to client interaction, there is regular contact with internal operations departments, sales reps and managers, as well as third parties working with our clients.
Skill Requirements:
Excellent written and verbal communication skills.
Skilled at providing client-focused interactions, creating positive experiences for Hibu's clients.
Adaptable, able to quickly learn new products and processes.
Proactive in bringing issues impacting production to management in a timely and effective manner.
Strong time management skills.
Ability to complete multiple priorities simultaneously.
Strong working knowledge of Microsoft Office Suite.
Ability to handle multi-line phone system.
Familiarity with multiple web browsers (Chrome, Edge, etc.)
1-2 years' experience as a customer-service agent.
Preferred Skills:
Experience working with DNS tools.
Familiarity with File Transfer Protocol (FTP.)
IND10
#LI-AG1
Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package.
Learn more about the Hibu culture here: Culture at Hibu
NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address
********************************
: Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability
Auto-ApplyTeller Service Representative
Customer service advisor job in Cedar Rapids, IA
Teller Service Representative-PT
Part-time: 30-35 hours/week
PAY $17.78
WANT TO BE A PART OF SOMETHING GREAT? VERIDIAN IS LOOKING FOR INDIVIDUALS TO JOIN OUR AWARD-WINNING TEAM. START YOUR JOURNEY AND APPLY TODAY.
Fluency in Spanish speaking welcome. Earn $1.50 more per hour worked!
Benefits: ***********************************************************
SUMMARY
Under general supervision and in compliance with established policies and procedures, the Teller Service Representative is responsible for providing superior member service by conducting transactions accurately, assisting members with their financial goals, and promoting Veridian products and services.
ESSENTIAL FUNCTIONS
• Create excellent service experiences that promote the Veridian brand.
• Understand and be familiar with Bank Secrecy Act (BSA) guidelines.
• Conduct member transactions including: loan payments, deposits, withdrawals, transfers, etc.
• Complete member requests such as inquiries on certificates of deposit, processing wire transfers, ordering and blocking plastic cards, ordering checks, researching account information, etc.
• Actively cross sell credit union services by providing information to current, new and potential members.
• Actively refer members to appropriate position and/or department within all Veridian Companies to best serve the member.
• Assist members over the phone.
• Consistently achieve established monthly and annual sales and service goals.
• Contributes to team effort by accomplishing related results as needed.
• Monitor necessary departmental files and reports, updating member information as required.
• Maintains member confidence and protects operations by keeping information confidential.
• Balance cash box per teller balancing procedures.
KEY ATTRIBUTES
• Oral and written communication skills.
• Member service focus.
• Attention to detail and accuracy.
• Positive attitude that supports a team environment.
• Dependable and punctual; flexible during peak times.
• High level of confidentiality.
• Organizational skills.
• Self-motivated; ability to work without close supervision.
• Problem solving; analysis.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
• Occasionally lift and/or move items over 10 pounds.
• Remain sedentary (seated) for extended periods of time.
WORKING CONDITIONS
This job operates in a professional office environment and routinely uses standard office equipment.
TRAVEL
Limited travel expected.
REQUIRED EDUCATION AND EXPERIENCE
• High School Diploma.
• Relevant work experience in the area of customer service and/or cash handling.
• Math and clerical aptitude.
• Fluent computer skills in a Microsoft Windows environment.
OTHER DUTIES
Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
ABOUT VERIDIAN
Veridian Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to age, race, creed, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.
Customer Service Specialist HME - FT Days
Customer service advisor job in Waterloo, IA
Assisting customers and answering phones in Respiratory therapy area of DME. Assists with getting orders for CPAP/BIPAP equipment. Assists customers, referral sources and hospital departments in obtaining medical equipment for our patients. Responsible for fitting patients with products such as diabetic shoes, compression stockings, walkers, canes and nebulizers. Assists patients and referral sources through intake process and insurance verification. Ensures regulatory requirements are met. Applies suggestive selling principles when customers want to purchase cash sale items. Utilizes computer software to enter appropriate data as well as document patient education/safety when indicated. Effectively describes basic understanding of HME items sold by our company including set up, delivery, education/use and routine cleaning/maintenance. Communicates patients' needs to appropriate disciplines within the care team. Assesses patients for safety including environmental safety when making home deliveries while on call.
What you will Do:
Assists patients/customers in obtaining correct medical equipment to meet needs - assess for safe use.
Be able to demonstrate types of equipment and appropriate set up/use to customers who call or walk in to our showroom.
Fit patient with appropriate product based on physician orders and patient needs.
Encourage purchase of retail items to patients who might be looking for something extra.
Obtain insurance information - data entry into computer system. Verify benefits as needed.
Utilize HME computer system - enter appropriate data for purchase or rental based on item.
Document safety and use education.
Adheres to all safety, infection control and employee health policies and procedures.
Hours/Schedule:
Full Time, 40 hours per week
8:30 am to 5 pm
Minimum Qualifications:
Valid IA driver's license and an acceptable Motor Vehicle Report (MVR)
High language, high math, high reasoning ability.
* Personal computer, 10-key calculator, Microsoft Office, database software.
* Ability to work with diverse groups of people.
Position Highlights and Benefits
We care about your well-being, both physical and mental, which is why our benefit package includes:
* Wellness programs
* Education reimbursement
* Personalized health insurance plans including dental and vision
* Paid time off
* Long- and short-term leave
* Retirement planning
* Life insurance coverage
All benefits begin day 1 with no waiting period!
Ministry/Facility Information:
MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:
* MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center
* MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
* MercyOne Oelwein Medical Center, Community Level IV Trauma Designation
With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.
MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Customer Support Representative
Customer service advisor job in Coralville, IA
Responsive recruiter Replies within 24 hours Benefits:
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Position Summary: This CSR/Administrative Assistant will be responsible for greeting customers, answering phone calls, processing sales receipts from the sales team, help load and unload Culligan products into the vehicles or clients, keeping the office tidy, and ensuring customer service delivery. General Job Duties: All employees are responsible for a basic knowledge of the employee handbook, along with the mission and vision of the Organization, and must conduct themselves with behavior that supports these values.
All employees are responsible for making the most of their working time and reach maximum potential by being on time for appointments, checking voicemails/emails as appropriate and completing deadlines in a timely manner.
All full time employees are required to work at least 40 hours a week.
All employees are expected to escalate issues as necessary.
All employees must conduct themselves in a respectful and professional manner as outlined in the Vetter's Inc. Culligan Employee Handbook, code of ethics, and code of conduct.
All employees will specifically be trained on their job duties, however; other mandatory trainings may be deemed appropriate by management for one or all members of the team.
All employees must occasionally collaborate with the leadership team to create, revise, and maintain accurate job descriptions.
Demonstrate professionalism, courtesy, and tactfulness in all interactions with customers, employees, and vendors.
Essential Job Functions:
Assist in customer service and answer the phone in a manner that correlates with Vetter's Inc. Culligan's mission statement and values.
Maintain financial accounts by taking payments and/or processing customer adjustments when necessary.
Following Company protocols, policies, and goals while acting on opportunities to optimize the efficiency of the department.
Handling the service the drive-up window and/or walk-ins, load and unload Culligan supplies, when necessary.
Account collection activities, which includes following procedures for reminding customers about past-due accounts.
Maintain customer files.
Process all incoming payments from customers or venders (AR) for the appropriate branch. Escalate any payroll, AR, or AP discrepancies to the direct supervisor of any position for it to be addressed.
Enter all sales leads, service order, and installations in to computer system.
Take an active hand in training and aiding others in the Vetter's Inc. Culligan team.
Assist the customer service team (service and sales) in scheduling appointments as potential customers call-in.
Track all inventory of the appropriate branch.
Follow regulatory reporting procedures, which includes customer and month-end reports.
Work with consumer AP departments to bring accounts into current standing.
Other duties as assigned.
Cross Training Requirements: This position is responsible for cross training with the Vetter's Inc. Culligan teammates and other administration staff to the point of covering all basic responsibilities in the case of an extended absence.
Position Requirements: The requirements listed below are representative of the knowledge skills and abilities required. Employees who do not possess the requirements for a job at the time of hire will not be considered for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All positions are required to attend company-wide or position-specific trainings and stay abreast of water treatment industry. Position Requirement:
Capable of working effectively independently and in a team environment
Self-motivated, goal and detail oriented
Flexible and adaptable to changing work environment
Ability to prioritize multiple tasks and manage time efficiently
Basic proficiency with financial duties pertaining to business operations, including managing budgets and accounts receivable (AR)
Proficiency in Microsoft Office programs, particularly in Excel
Reasoning Ability Requirements:
Basic-level, reasoning abilities are necessary to understand and follow basic instruction from supervisory positions either by writing or verbally.
Physical Requirements:
Occasional lifting up to 50 lbs. may be necessary from time to time. Must be able to sit for long periods of time (up to 8 hours a day).
Compensation: $16.00 - $18.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
Auto-ApplyService and Screening Expert
Customer service advisor job in Waterloo, IA
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**_+++Join BioLife, where long-term careers thrive! Enjoy growth opportunities, rewarding work, and a supportive environment dedicated to your success.+++_**
**_Afternoon, Evening and Saturday Availability Required_**
**We offer advancement opportunities within your center, across other centers in the state, and even nationwide....empowering you to grow and succeed wherever your journey takes you!**
**_Paid Training, Quick Advancement Opportunities, Day One Benefits, Flexible Schedule and More!!_**
**Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.**
Phlebotomist
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will greet donors as they enter and exit the donor floor.
· You will perform venipuncture of donors and programming of plasmapheresis machine.
· You will monitor donors during the donation process and manage donor reactions.
· You will perform all tasks required for the setup, verification, operation, and troubleshooting of plasmapheresis equipment within scope of training.
· You will install, prime, and disconnect disposable sets on the plasmapheresis machines
· You will stock supplies, break down empty cartons and assist with proper disposal.
· You will take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system.
· You will perform finger sticks, test sample, and record other donor measures to include hematocrit, total protein, and weight.
· You will enter donor information into the Donor Information System (DIS).
· You will coordinate donors to donor floor and compensate donors using the Debit Card system.
· You will support the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes through use of company approved procedures including 5S, Value Stream Mapping and Kaizen.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - IA - Waterloo
**U.S. Starting Hourly Wage:**
$17.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - IA - Waterloo
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Part time
**Job Exempt**
No
Customer Service Representative
Customer service advisor job in Cedar Rapids, IA
************************
Auxiant's Mission Statement and Core Values
Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results.
Core Values: Independent Solutions. REAL Results
Respect
Empowerment
Agility
Leadership
Be part of a growing and prospering company as a Customer Service Representative in our Cedar Rapids, IA office. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing,progressive company offering an excellent wage and benefit package.
Job Summary:
Handle incoming and outgoing phone calls from providers and members.
Handle incoming live chats via the website from providers and members.
Respond to emails via Auxiant secure email from providers.
Essential Functions:
Answer provider phone, live chat, and secure email questions regarding claim status and benefits
Assist with enrollee phone and live chat questions regarding claim status and benefits
Nonessential Functions:
Other duties as assigned or appropriate
Education/Qualifications:
Excellent phone skills/etiquette
Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet,10-key
Qiclink experience
Previous call center experience preferred
Excellent verbal and written communication skills
Proven experience in a professional office environment
Proven customer service experience required
Medical insurance background preferred
High school diploma or equivalent and 1-2 years related experience.
*Full benefits including: Medical,Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more
Technical Customer Service Representative
Customer service advisor job in Cedar Rapids, IA
KT Pacer As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.
The Technical Customer Service Representative is responsible for providing technical support and assistance to customers experiencing issues. Core duties include troubleshooting problems, guiding customers through solutions, escalating complex cases, documenting customer interactions, and staying updated on product changes.
Position Key Accountabilities:
* Interact with customers in-person and via phone support to ensure customer expectations are met by upholding quality and craftsmanship standards
* Collaborate with customers to ensure on-time delivery, correct costing, and quality of product
* Engage with customers to provide written estimates and quotes for parts & service repairs
* Process work and sales orders from initial to closing stages
* Work with Purchasing, Production, Engineering, and Operations teams to align material deliveries to service schedules
* Process warranty claims with customers and vendors
* Troubleshoot invoice discrepancies with Accounting & Receiving to ensure precision and accuracy
* Obtain and apply product and industry specific knowledge for professional development
* Other duties and responsibilities as assigned
Desired Qualifications and Experience Levels:
* High School Diploma Required
* At least 3 years of experience in Customer Service, Service & Repair, or Manufacturing required
* High degree of mechanical, electrical, and hydraulic aptitude is preferred
* Strong communication skills - both verbal and written
* Excellent attention to detail is required
* Proficient in Microsoft Excel, Word and Outlook
* Strong desire to drive continuous improvement
* Ability to develop and maintain customer / distributor relationships
* Highly organized and motivated
Throughout our company and in all interactions, Kentucky Trailer Associates choose to be:
* Patient, demonstrating self-control
* Kind, giving encouragement and appreciation to others
* Humble, without arrogance or pretense
* Respectful, treating others as important individuals
* Selfless, focusing on the needs of others
* Forgiving, letting go of resentment when wronged
* Honest, free of deception
* Committed, honoring the choices we make
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******************, and please be sure to include the title and the location of the position for which you are applying.
Auto-ApplyCustomer Service Representative - Cedar Rapids, IA
Customer service advisor job in Cedar Rapids, IA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Rep(01742) - 1121 Blairs Ferry Rd NE
Customer service advisor job in Cedar Rapids, IA
1. Receive and process telephone orders
2. Prepare product
3. stock ingredients from delivery area to storage, work area, walk-in,
4.clean equipment and facility. Communication skills ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Skill Ability to add subtract, multiply, and co-workers to process orders both over the phone and in person
Customer Service Representative Morning
Customer service advisor job in Cedar Rapids, IA
Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Customer Service Representative - State Farm Agent Team Member
Customer service advisor job in Cedar Rapids, IA
Job DescriptionBenefits:
401(k)
Health insurance
Opportunity for advancement
Paid time off
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Service Receptionist
Customer service advisor job in Hiawatha, IA
IMMEDIATE OPENING!
NO DEGREE NECESSARY!
AWARDED BEST DEALERSHIP TO WORK FOR 12 TIMES!
Dave Wright Nissan Subaru Core Values:
We Solve It
We Are All One Team
We Do What We Say
We Grow Or We Die
We Commit And Never Quit
Service Receptionist Responsibilities:
Answer service calls and schedule appointments
Provide administrative support to our service department
Prepare, review, and process warranty claims
Ensure the dealership is paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting, and following-up on each claim
Coordinate with vendors and manufacturers to ensure prompt receipt of replacement parts
Communicate with customers and service technicians to define the scope of a warranty claim resolution and to set expectations
Follow up with each claim to ensure service delivery to the customer and compensation for the dealership
Stay up to date with all factory recalls, announcements, and procedures
Service Receptionist Benefits:
Paid holidays, vacation, & sick days
Automatic 3% company contribution to 401k
Health, life, dental, and vision insurance plans
Fun and casual work place
Exciting company Christmas party
Great and committed supporting staff
Appreciation for a job well done
& More
Service Receptionist Requirements:
At least two years of experience in a similar position and knowledge of automotive parts and service preferred
Can work in a fast-paced and challenging environment handling multiple projects
Must have excellent administrative, organizational, and communication skills
Valid Driver's License
Must be willing to submit a background check prior to employment
Apply to our Service Receptionist position today!
**please check your email after submitting an application**
Auto-Apply