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Customer service advisor jobs in Lancaster, PA - 597 jobs

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Customer Service Advisor
Customer Services Coordinator
Customer Service Representative
Customer Service Associate
Customer Service Consultant
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Customer Service Expert
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Call Center Specialist
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  • Customer Service Consultant

    Caliber Collision Repair Services 3.7company rating

    Customer service advisor job in Lebanon, PA

    Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respon Customer Service, Consultant, Service, Retail, Automotive, Customer
    $40k-77k yearly est. 2d ago
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  • Customer Service Representative

    Homestead Outdoor Products

    Customer service advisor job in New Holland, PA

    New Holland, PA Bring your customer service skills to a team that values relationships and helps builders and contractors get the quality materials they need to build what matters. Connect and build trust with contractors, builders, and walk-in customers by listening to their needs and guiding them toward the best building supply solutions. Prepare accurate quotes for fencing, decking, and railing projects using standard pricing tools and product specs. Learn fencing, decking, and railing systems well enough to advise contractors on materials, options, and upgrades confidently Cultivate long-term relationships by providing reliable support and service that keeps customers returning. Collaborate with warehouse and purchasing teams to ensure every order is fulfilled on time and delivered correctly. Solve problems with care-address questions, concerns, and order discrepancies with professionalism and a focus on customer satisfaction. Add value by recommending complementary products and upgrades that enhance the customer's purchase experience. Thrive in a supportive, team-first culture where everyone works together to deliver top-notch service. Join a family-owned company guided by faith-based values of integrity, respect, and service. Homestead Outdoor Products, a family-owned supplier of premium building supplies, including fencing, decking, and railing materials, is committed to delivering exceptional customer service and high-quality products. For years, we have supported homeowners and contractors across the region with expert consultations, reliable materials, and a collaborative, faith-based work culture. We seek an enthusiastic and relationship-driven Customer Service Representative to join our dedicated team. In this role, you'll drive sales and ensure our customers have the best possible experience. If you're passionate about building relationships, achieving goals, and working with a team that values integrity, teamwork, and excellence, we'd love to hear from you! Our Ideal Customer Service Representative: Experienced: 1-3 years of customer service or related experience. Familiarity with building materials and construction is a plus, but we are willing to provide training. Must have a high school diploma. Computer Skills: Proficient in Microsoft Office; experience with CRM software is helpful but not required. Strong Communication Skills: Excels in verbal and written communication with a focus on clarity and professionalism. Organized & Detailed: Manages multiple tasks efficiently in a fast-paced environment while maintaining accuracy. Team Player: Thrives in a team-oriented workplace, working effectively across departments to support company goals. Problem-solver: Tackles challenges proactively, resourcefully resolving customer and operational issues. Physically Active: Comfortable lifting up to 50 lbs. and staying active throughout the workday. What We Offer Our Customer Service Representative: $20-24/hour, DOE Full-time hours, 45-50/week Paid Time Off Paid Holidays Retirement Plan On-the-job Training Company Apparel A family-owned, faith-based company that fosters a lighthearted, supportive work culture To Apply If you have experience in customer service, sales, or a related field and are passionate about supporting builders and contractors with high-quality building materials, please apply for our Customer Service Representative position. Submit your resume in Microsoft Word or PDF format through this job ad. By submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts), which may be automated, to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.
    $20-24 hourly 2d ago
  • Customer Service Representative

    Davco Advertising, Inc.

    Customer service advisor job in Gap, PA

    Customer Service Rep Kinzers, PA If you like keeping orders organized and details accurate, this role involves managing orders, scheduling, and follow-through from start to finish. Why You'll Love Working with Us: Variety in the Work: No two days look the same, with a mix of projects, products, and customer needs. Client Diversity: Work with customers across different industries, each with unique goals and challenges. Supportive Team: Join a close-knit group that collaborates, helps each other, and values doing things right. Friendly Environment: Enjoy a workplace that's professional but approachable, where people like working together. Team Connection: Company luncheons throughout the year and a Christmas party help keep the culture connected and fun. DavCo Advertising is a full-service printing and promotional products company that creates strategic branding solutions, guided by faith-based values and a commitment to integrity, service, and excellence. We work with a wide range of clients and industries, combining creativity, precision, and teamwork in a close-knit environment. What You'll Do as a Customer Service Rep: Work with customers and the sales team by phone, email, and in person to understand needs and process orders accurately. Manage promotional and apparel orders from start to finish, coordinating with customers, vendors, and sales to keep everything on track. Enter orders, pricing, and job details carefully into order processing systems. Maintain organized and accurate customer files, estimates, and job records, following through on commitments and details. Communicate clearly with teammates, designers, and managers to keep work moving smoothly. Look for ways to improve quality or reduce costs for customers when possible. Handle questions or concerns about orders, billing, or products, and route issues to the appropriate person when needed. Our Ideal Customer Service Rep: Experienced: At least 2 years of customer-facing experience (account management experience preferred) and holds a high school diploma. Computer Skills: Comfortable using computers daily and proficient with Microsoft Outlook. Detail-oriented: Keeps orders, pricing, and customer files accurate and takes pride in doing the work right. Self-directed: Thinks through issues, looks for solutions, and manages responsibilities without constant oversight. Communicative: Works clearly and professionally with customers, the sales team, vendors, and coworkers. Physical Requirement: Able to sit for most of the workday and lift or carry up to 30 lbs. What We Offer Our Customer Service Rep: Full-time role, Monday-Friday, 8:00 a.m.-5:00 p.m. $25-$30 per hour, based on experience Health insurance Dental insurance Vision insurance Paid time off Paid holidays 401(k) with company match Work environment built on integrity, respect, and accountability Team culture that values service, excellence, and doing the right thing even when it's inconvenient Opportunity to contribute ideas and improvements in a company that embraces innovation and continuous improvement To Apply Apply today to be considered for this full-time Customer Service Representative role with DavCo Advertising. Candidates with experience supporting orders, managing details, and working in a fast-paced, accuracy-driven environment are encouraged to apply. By submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts) that may be automated to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.
    $25-30 hourly 5d ago
  • Barista & Customer Service Associate

    Domino's Pizza 4.3company rating

    Customer service advisor job in Manheim, PA

    Domino's Pizza is hiring immediately for Delivery Drivers to join their team! Job type: Full time and Part time, Permanent Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Right now Domino's is looking for qualified Drivers to staff stores in your area! We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you. Job responsibilities are (but not limited to): Deliver our products to our amazing customers Provide excellent customer service and leave a great lasting impression on our customer Put orders together and ensure they are packaged safely for delivery Ensure quality of product meets standards before getting delivered to the customer Ensure vehicle is in safe working order before deliveries Take orders over the phone/by web Prepare and package food products to standard Deliver flyers/hangers along your route Benefits of working at Domino's Pizza: Fun working environment Flexible schedules Competitive wages PLUS GENEROUS TIPS Store discounts Free uniforms Domino's is an equal opportunity employer. At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
    $22k-29k yearly est. 1d ago
  • Technical Service Sales Representative

    Ppg Architectural Finishes 4.4company rating

    Customer service advisor job in Lancaster, PA

    As the Technical Service Representative, you will work independently to maximize MSO account retention, profitability and partnership. You will increase sales growth by identifying areas for expansion and improvement. Must be proficient using methods such as analyzing main metrics; coordinate with sales, accounting and marketing teams to develop and implement solutions; and coordinate with local, regional, national, and global sales teams to ensure sales goals are met and in compliance with best practices and regulations. Your territory will be Southeast Pennsylvania (York, Harrisburg, Lancaster). You will report to the Senior Sales Manager. Responsibilities Communicate market changs. Stay current on products, processes, and system upgrades (Continuous Learning). Be a gatekeeper for installations, upgrades and national account mandates. Account Management. Communicate with the sales team about the product needs or product information. Industry Knowledge Qualifications College Degree or 3+ years of equivalent work experience in a related field,. Customer Service Experience Accountability with experience and accurate follow up. Work with all levels of team. Manage technical customer service support. Experience interpreting and responding to customer requests PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $31k-37k yearly est. Auto-Apply 58d ago
  • HVAC Service and Maintenance Expert

    Handyside

    Customer service advisor job in Goldsboro, PA

    Job DescriptionSalary: $20.00 - $35.00 per hour plus SPIFFS HVAC Service & Maintenance Expert Do you take pride in diagnosing and repairing HVAC systems while building real, one-on-one relationships with customers? Are you driven by craftsmanship, integrity, and delivering an outstanding customer experience every time? If so, this could be the opportunity youve been waiting for. Handyside is seeking an HVAC Service & Maintenance Expert to join our team. In this role, youll diagnose and repair a wide range of heating and cooling systems while providing top-tier customer service. Youll operate from a fully stocked company van and support our customers through recurring maintenance, on-demand service, and emergency calls. For over 27 years, Handyside Plumbing, HVAC & Electrical has been the premier choice for residential home services in Central, PA. Together, our team has earned multiple Harrisburg Magazines Simply the Best awards in the last 5 years and we maintain a 4.9-star rating on Google. When you work hard, the possibilities are endless at Handyside! Our Core Values: RESPECT, ENTHUSIASM, ACCOUNTABILITY, CONFIDENCE, HONEST Together we REACHfor the same goals! Benefits We Offer: Weekly Pay with Direct Deposit Company Vehicle & Gas Card Work iPhone & iPad Great SPIFF Program on Sales Healthcare for You On Us! $0 Premium Dental, Vision & Aflac Add-Ons 401K with Company Match 5 8 Hour Days or 4 10 Hour Days (3 Day Weekend!) 2 Weeks Paid Time Off, Paid Holidays, & Birthday PTO $400 Annual Technician Tool Purchase Program Company Provided Uniforms Breakfast Parties Lots of Training! Job Requirements: Minimum of 3 Years HVAC Experience Trade Schooling Preferred but Not Required EPA Certifications Preferred but Not Required Knowledge of HVAC Equipment, Components and Diagnostics Must be a Team Player and Self-Motivated Exhibit a Strong Commitment to Dependability & Reliability Excellent Listening, Written & Verbal Communication Skills Create HAPPY Customer Experiences with Your Professional & Positive Attitude Ability to Pass a Background Screening Thank you for considering the HVAC Service & Maintenance Expertposition at Handyside Plumbing, HVAC & Electrical. If you are interested in joining our team, apply today and submit your resume. Need to Reach Us?Call Lindsey at ************.
    $20-35 hourly 9d ago
  • Customer Experience Representative II

    Electron Energy Corporation 4.1company rating

    Customer service advisor job in Lancaster, PA

    Reporting to the Customer Experience Manager, this mid-level position provides superior, pro-active communication and support to both internal and external customers, starting with initial customer inquiry all the way to post-order support via outbound/inbound phone calls, virtual conferences, email and face-to-face customer visits. Is required to assist with order entry, open order status updates, general account inquiries, production/job tracking, shared-service tasks, CRM and ERP documentation, client concerns and any other/all inquiries related to the customer experience. Career progression and growth available, including potential leadership roles. Major Responsibilities - reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Anticipate internal and external customer needs and cultivate a strong, professional relationship working with Outside Sales, Buyers, Engineering, Scheduling/Production and Shipping. Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the customer lifecycle. Provides administrative support on quoting, existing and new sales orders, updated order information, processing expedites and accurately answering customer inquiries within one business day. Gain insight via direct customer feedback channels, such as e-mail, voice of customer, surveys, sight visits and customer scorecards, and translate customer needs to internal stakeholders; preserve and grow key customer relationships Lead Customer Experience, Sales and Marketing meetings and participate in various training activities. Perform other duties as required. Level 2: Level 1 + Applies some advanced skills to the position or specialization. Adapts procedures, processes, tools, equipment and techniques to accomplish individual performance goals. Duties and tasks are frequently non-routine. Resolves most questions and problems and escalates only the most complex issues to higher levels. Works under minimal supervision. Assists in orienting and training less-tenured employees. Actively participates in cross-functional trainings and best practices meetings while having a strong working relationship with Sales and Leadership. All forms of communication are excellent: email, phone, video-chats, presentations and meetings. Demonstrates the ability to run reports on open orders, quotes, part numbers, job progress and other essential reports from ERP system. Demonstrates capability and consistent use of 80% of ERP and CRM functions, tasks and reports related to sales and customer service functions. Consistently meets established metrics including calls, order entry accuracy and others, while having a continuous improvement mindset. Education and Experience Associates or Bachelor's degree preferred or equivalent combination of education and experience. Knowledge/Skills/Abilities Minimum of 1-3 years of account management, customer experience, inside sales and/or related field Experience in providing customer solutions for highly regulated markets with long selling cycles is preferred Knowledge of Voice of Customer (VOC), Net Promoter Score (NPS) and Customer Journey is a plus Excellent verbal and email communication skills - 90% of customer interaction will be via phone, virtual conferences and email. Superior listening skills: practices attentive and active listening. Consistent problem solving and conflict resolution skills and sees escalation as an opportunity. Can find common ground, read situations quickly and deescalate. Excellent time management skills: concentrating effort on priorities and overall planning, awareness and response to what is due now, short and long term. Ability to initiate and complete multiple concurrent projects while establishing standard daily work. Strong computing and data-entry skills: MS Office Suite, with emphasis on Excel, Teams and Outlook, CRM software (e.g. Salesforce), ERP Data Analysis (e.g. Epicor) and Document Storage/Retrieval systems. Performance Measurements Action Oriented Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgement; most of his/her solutions/suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Functional / Technical Skills Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Learning on the Fly Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Perseverance Pursues everything with energy. Drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks. Planning Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. Drive for Results Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Time Management Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Written Communications Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect. Resilience Ability to deal with setbacks in a positive way learning from each and improving outcomes over each challenge Work Environment and Physical Demands Works in an office environment and potentially remote as available 80% sitting; 10% stooping and bending; and 10% walking. Lift and transport an average weight of 5 lbs., maximum 10 lbs. Manual dexterity of both hands Near Visual Acuity (either corrected or uncorrected) Ability to hear and understand others, articulate verbal direction and instruction, give feedback to others Minimal travel to customer sites and trade shows Fluent in English, second language a plus Supervision Provided: None How This Position Contributes to the Effectiveness of the Quality Management System The Customer Experience Representative II is the primary contact for customer interaction, professional relationship building, order processing and the key liaison between Sales, Quality, Scheduling, Production and Engineering. They are responsible for following the entire life cycle of an order and addressing and resolving customer feedback. The benefits of improved performance include timely and favorable resolution of customer feedback to increase customer satisfaction, retention and growth. Non-conformance to the quality systems may result in inaccurate order processing and compromise of customer relationships. Monday through Friday 8:30 a.m. to 5:00 p.m. 40
    $31k-43k yearly est. Auto-Apply 2d ago
  • LNS Airport- FT Customer Service Agent

    Southern Airways Corporation 3.7company rating

    Customer service advisor job in Lititz, PA

    Surf Air Mobility is building a world where air travel is the most sustainable, affordable, comfortable, quiet, and fastest way to travel any distance. We have brought all of the pieces together in order to accelerate the next great revolution in aviation: electric flight. By unlocking affordable, more sustainable, personalized air transportation for everyone, Surf Air Mobility promises to bring aviation into the modern age. JOB TITLE: LNS Airport Cross Utilized Agent DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Airport Cross-Utilized Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations. KEY RESPONSIBILITIES Ensuring FAA, Airline, and airport regulations are followed Enforcing safety/security measures and protecting sensitive zones Creating and modifying reservations Checking in passengers; safely loading and unloading passengers Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity, and weight Reviewing baggage tags for accuracy Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Making announcements over a public address system Processing credit card payments Directing aircraft parking and dispatch on the ramp After training, towing aircraft to proper parking positions on the ramp Maintaining work area and mechanical equipment in proper order This position does not directly supervise others QUALIFICATIONS Knowledge, Skills & Abilities: Excellent written and verbal communication skills Able to read, write and speak English effectively Able to maintain eye contact when speaking with customers Professional in appearance and manner Ability to learn, understand and communicate the terms of the company's Contract of Carriage Courteous in all interactions Able to interact effectively with passengers, co-workers, and management Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Ability to diffuse stressful situations Detail-oriented and self-motivated Education: High school diploma or equivalent Miscellaneous Requirements: Valid driver's license and reliable transportation Computer skills - ability to learn reservation and phone systems, proficient with a PC Basic math abilities Ability to work within a 24/7 operation including holidays Ability to pass a 10-year background check and pre-employment drug screen At least 21 years of age Authorized to work in the United States Work Experience: Prefer at least 1 year of prior customer service experience Mental Requirements: Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. Physical requirements: Must be able to lift a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time Must be able to stand for extended periods of time Must be able to work in all weather conditions and in confined spaces Must have sufficient vision and the ability to safely perform the essential functions of the position. Must be able to meet all physical requirements related to aircraft weight limitations before and during employment. Activity Approximate % of Time Sitting: 5 Standing: 70 Walking: 25 100% Machines and Equipment Used: Machines, Equipment, Tools Approximate % of Time Varied: 100% Degree of Hand-Eye Coordination Required: Computer: Varies Phone: Varies Photocopier, fax machine: Varies Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5% At Surf Air Mobility, we are committed to building a more inclusive ecosystem that integrates women, people of color, and other underrepresented groups into the cleantech sector and aerospace industry. We strongly encourage applications from qualified applicants and members of underrepresented groups. Surf Air Mobility is an Equal Opportunity Employer; employment with Surf Air Mobility is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Surf Air Mobility participates in E-Verify.
    $22k-26k yearly est. Auto-Apply 43d ago
  • Customer Relations Specialist

    Spectrum Control 4.1company rating

    Customer service advisor job in Fairview, PA

    At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first! Position Summary: The Customer Relations Specialist serves as a primary point of contact for customers, supporting strong, responsive relationships across the order lifecycle. This role coordinates closely with Sales, Operations, Engineering, and internal stakeholders to process customer information, address inquiries, and facilitate timely, accurate communication. The Customer Relations Specialist helps ensure customer requirements are clearly understood and met, supporting on-time delivery, quality expectations, and overall customer satisfaction within a regulated, high-reliability manufacturing environment. ESSENTIAL FUNCTIONS Serve as a primary customer point of contact, processing customer requests and inquiries related to pricing, delivery, order status, expedites, and customer surveys. Prepare and communicate quotations, including pricing and delivery lead times, working with Sales, Operations, and Engineering as needed. Administer customer purchase orders by reviewing, accepting, and entering orders; performing purchase order reviews; issuing order acknowledgements; and processing change notices for new or existing parts. Validate customer requirements through design verification and cross-referencing, coordinating with Engineering to resolve requirements, clarify exceptions, or support special requests. Process return material authorizations (RMAs), validate returned materials, issue customer credits, and enter replacement or rework orders as required. Monitor and manage open order reports to support on-time delivery; proactively notify customers of changes to committed delivery schedules. Follow up on quotations to secure orders and document reasons for lost business. Obtain pricing approvals in accordance with established guidelines and authorization levels. Coordinate delivery lead times and recommend adjustments to pricing or lead times based on production capacity and customer needs. Complete purchase order reviews in compliance with ITAR, FAR, and DFARS flow-down requirements, including review of end-user statements where applicable. Manage customer portals and maintain accurate, up-to-date customer order information. Administer channel stock rotation through quarterly reviews. Manage inactive, obsolete, and retired part number quotations. Review and interpret customer terms and conditions, escalating concerns as appropriate. Resolve customer issues through cross-functional collaboration with Sales, Engineering, Operations, Accounting, and Quality. Respond to customer requests for order documentation, including order acknowledgements, shipment tracking, certificates of conformance (CoC), and invoices. Verify customer freight and shipping requirements to ensure compliance with customer and company logistics expectations. REQUIRED QUALIFICATIONS Associate degree. Three (3) to five (5) years of experience in customer service, inside sales, or a related customer-facing role within a manufacturing or technical environment. Or an equivalent combination of education and relevant experience. DESIRED QUALIFICATIONS Proficiency with ERP/MRP systems, CRM platforms, and related business tools. Strong working knowledge of Microsoft Office applications (Outlook, Word, Excel) and web-based systems. Ability to read and interpret company procedures, technical documentation, and customer requirements. Effective written and verbal communication skills, with the ability to interact professionally with customers, distributors, vendors, and internal teams. Ability to perform basic mathematical calculations, including percentages, discounts, proportions, and simple algebraic concepts. Strong reasoning and problem-solving skills, with the ability to manage multiple variables in a fast-paced, regulated environment. Ability to interpret and follow instructions provided verbally, in writing, electronically, or via diagrams and schedules. WORK ENVIRONMENT On-site role within a manufacturing environment, supporting cross-functional teams in a regulated aerospace/defense setting. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Third-Party Recruiters Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact ************************************.
    $31k-52k yearly est. Auto-Apply 32d ago
  • Part Time Customer Service

    The UPS Store #1005

    Customer service advisor job in Lancaster, PA

    Job Description Are you seeking a dynamic and energetic team environment? We are excited to invite you to join us as a Part-Time Customer Service Associate at The UPS Store. In this role, you will be an integral part of a team dedicated to delivering exceptional customer service to our retail clients by efficiently receiving and processing packages for UPS shipments. Your duties will also include operating office equipment such as copiers, fax machines, binding machines, laminators, and point-of-sale systems. You will confidently guide our valued customers by providing accurate information about our wide range of products, services, and best-value options, drawing on your knowledge of industry best practices. The ideal candidate will have prior retail sales experience, strong computer and internet proficiency, and a high school diploma or GED. You should possess a friendly and genuinely helpful attitude, maintain a professional appearance, and be a quick learner eager to master all facets of the business in the shortest time possible. RESPONSIBILITIES Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned QUALIFICATIONS High school diploma or GED required Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Willing and able to work 25 to 30 hours per week for a 7-day work week Available to work weekends
    $29k-37k yearly est. 28d ago
  • Behavioral Services Specialist

    Community Services Group 4.2company rating

    Customer service advisor job in York, PA

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Behavioral Services Specialist is responsible for the development and implementation of positive behavioral support plans for individuals with intellectual and developmental disabilities served by Community Services Group (CSG) in a variety of settings. The Behavioral Services Specialist works closely with supervisory and direct service staff to monitor the development and implementation of positive behavioral support plans. This position is responsible for ensuring individuals' rights and quality behavioral support in accordance with the principles of self-determination, Positive Behavior Support, Applied Behavior Analysis, recovery and resiliency and CSG policies. The Behavioral Services Specialist reports directly to the Director of Clinical Services or designee. Wage Information: $48,000 per year. CSG is offering a $1,000.00 Sign-On-Bonus for this position that will be paid after successful completion of the initial evaluation period. Job Description: Conduct comprehensive Functional Behavior Assessments (FBA) including indirect methods (interviews, record review) and direct methods (observations, ABC data collection), to determine the function of challenging behaviors. Monitors individuals' progress through on-site visits, data collection, and periodic assessments to ensure appropriate and adequate programs. Develop individualized, data-driven Behavior Support Plans (BSP) based on FBA findings, incorporating positive, proactive, trauma informed,and least restrictive strategies and using a whole person biopsychosocial approach. Design and recommend environmental modifications, antecedent strategies, and replacement skill training. Participates in the development of individual service or treatment plans to determine long and short term goals. Reviews individual service plans with program specialists to ensure accuracy, thoroughness and recommends revisions as individuals' needs change. Supervises the completion of periodic progress reports and monitors all program records to ensure active rehabilitation. Leads training for support staff on positive behavioral support techniques and other pertinent topics to enhance staff effectiveness. Maintain accurate, timely, and thorough documentation of assessments, plans, progress notes, and service delivery in compliance with organizational, state, and federal regulations. Collaborates with direct service staff in creating goal plans and behavioral support plans. Demonstrates knowledge of intellectual and developmental disabilities, mental health disorders, autism, trauma informed care, Down Syndrome and other common disorders. Implements best practice behavioral interventions. Qualifications: This position requires the following combination of education and experience: Master's degree from an accredited college or university in special education, psychology, counseling, social work, education, applied behavior analysis, or gerontology and two years of direct experience supporting individuals with mental illness/intellectual and developmental disabilities. Board Certified Behavior Analyst (BCBA), Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW) is preferred. Additional requirements include: Must have a valid driver's license, good driving record, and access to a reliable vehicle to attend training, meetings, and/or transport individuals to appointments. CSG Offers Superior Perks & Benefits: Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify. Generous Paid Time Off & Other Paid Leave Extensive Paid Training Career Development Opportunities Flexible Pay Options through my FlexPay Family Medical and Parental Leave Flexible spending accounts for medical & dependent care Traditional or Roth 401K Plans with up to 4% employer match Employee Assistance Program (EAP) Life Insurance Wellness Reimbursement Tuition Assistance Mentor/Mentee Opportunities Health Insurance & Benefits availability will vary. Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team! Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.
    $48k yearly Auto-Apply 19d ago
  • Rehash Specialist - Call Center

    Aspen Windows

    Customer service advisor job in Lancaster, PA

    Job DescriptionTHIS IS IMPORTANT If you want to feel valued and appreciated, live with purpose, and refuse to settle for mediocrity, then your search is over-you've found what you're looking for! WHO WE NEED Our focus isn't on just hiring people-it's on assembling the right team. That means we're looking for people who are hungry for success, enthusiastic, and always open to learning. Around here, we support each other, hold ourselves to a high standard, and bring out the best in one another. WHO WE ARE We are Aspen Home Improvements. We're a customer service company first-home improvement experts second. We are about people and strive to make exterior home projects hassle-free all while combining exceptional service with top quality products and craftsmanship. We want people who embody our core values and want to be the B.E.S.T. Be A Solutionist - They focus on outcomes not obstacles and seek improvement. Expand Your Boundaries - They desire personal and professional growth and new perspectives. Show Selflessness - They focus on collective success over personal recognition. They also see the world through the eyes of someone else. Trustworthiness - They are dependable and maintain integrity. WHAT'S NEXT Some things you just don't hear-you feel them. That sense of purpose, of drive, of belonging to something bigger than yourself. If you're ready to work with a team that feels more like a family, apply today. If we connect on the phone, we'll invite you in for a face-to-face interview! If the team feels that spark in you-the one that drives us every day-then quite possibly you'll become the next driving force that helps our family grow even stronger! Responsibilities Setting/Re-setting quality appointments Set follow up appointments for calls that did not close at the initial visit Handle inbound and outbound client calls in a timely manner Follow company's call center scripts Work with the client to verify or clarify information Build relationships with customers based on trust and reliability Record all conversations in CRM software, leaving accurate notes in case the client calls back and needs further assistance Requirements Lead generating experience is a MUST Exceptional customer service skills Excellent organizational and multitasking skills Superb verbal communication skills Proficiency with computers, particularly CRM software and Microsoft Office Suite Strong critical thinking and decision making skills Bilingual speakers preferred Second shift Wed-Sun Benefits 401K Match Paid Training Paid Time Off Paid Holidays Company Events and Trips Powered by JazzHR 4yyjDDqcvW
    $28k-40k yearly est. 21d ago
  • Commercial Services Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Customer service advisor job in Manheim, PA

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform data entry of required information. * Manage account relationships, maintain effective communications and ensure customer requirements are met. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. * Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. * Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. * Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. * Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Proficient in Basic computer programs and Microsoft office suite * Commitment to providing excellent customer service required and adhere to Client Contracts. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $20.1-30.1 hourly Auto-Apply 21d ago
  • Customer Service Coordinator - Full Time

    Goodwill Keystone Area 3.7company rating

    Customer service advisor job in Lancaster, PA

    Customer Service Coordinator Department: Donated Goods Retail Reports to: Store Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary Work with store leadership to assist in the front-end operations or anywhere assigned to assist to maximize the collection, production, sales, salvage and customer service of the store. Serving customers to enrich their shopping experience within the communities we serve. Duties and Responsibilities * Maximize sales performance through proper rotation, displays, signage and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. * Represents Goodwill Keystone Area in a positive manner by providing excellent customer service at all times to all customers, donors and other employees. * Responsible for training and developing sales associates and ensure merchandising guidelines are followed throughout the sales floor. * Assists in ensuring that all paperwork is completed in an accurate and timely manner to include opening/closing procedures, ensuring cash handling including enforcement of cash register procedures. * Assists with supporting the staff, enforcing and communicating Goodwill Keystone Area policies, manuals, handbooks, policies and procedures. * Perform opening and closing of the store as assigned by the manager. * Participate in interviewing candidate for entry level retail roles. Contribute input to and assist in administering associate evaluations. Be backup to Customer Service Manager as needed. * Assists with ensuring and enforcing compliance with all asset protection policies and procedures. Reports problems and concerns to the Store Manager and/or Regional District Director in the absence of the Store Manager. * Supports and promotes organizational programs and special events as required. * Perform any other assignments designated by management team. * Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to. * Communicates progress, problems, and concerns to the Store Manager. Positions Supervised This position is not a supervisory position; however, oversight of team includes coaching, training and development of team members. All supervisory duties including, but not limited to hiring, disciplinary action, performance reviews presentation and termination are the responsibilities of Store Manager. Donor Service Representative Merchandise Processor Sales Associate Utility Associate #INDGLP
    $24k-30k yearly est. 17d ago
  • Service Writer

    Hunter Truck 4.0company rating

    Customer service advisor job in Lancaster, PA

    ★ NOW HIRING: Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, and New York. If you're looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you'll thrive here. Come build your career with a team that invests in you from day one. POSITION AT A GLANCE Location: Lancaster, PA Position Type: Full-Time Schedule: Monday through Friday, 7:00 AM to 3:30 PM Address: 1463 Manheim Pike, Lancaster, PA 17601 WHAT YOU'LL DO As a Service Writer, you'll manage repair orders efficiently and accurately, ensuring all customer needs are documented and communicated. You will: ➤ Greet service customers, sell needed work, write repair orders, and estimate repair costs ➤ Ensure proper payment type is selected and perform initial review of repair orders ➤ Communicate with technicians and update customers on repair progress ➤ Obtain authorization for additional work and maintain accurate repair documentation ➤ Administer warranty claims and policy adjustments in accordance with manufacturer guidelines ➤ Maintain repair order balance and assist parts/service departments as needed ➤ Handle customer inquiries, complaints, and scheduling professionally ➤ Maintain a clean and organized work area while adhering to all safety policies WHAT YOU BRING ◆ Education & Experience: Three to ten years of related experience and/or training, or an equivalent combination of education and experience. ◆ Certificates & Licenses: Valid Driver's License required; must meet company insurability standards. Commercial Driver's License preferred (can obtain upon hire). ◆ Physical Requirements: Regular walking and frequent standing. Occasional stooping, kneeling, crouching, or crawling. Occasionally lift/move up to 50 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment. WHY WORK WITH US ► Your hard work earns real rewards with competitive pay and bonus opportunities ► Comprehensive benefits package to keep you and your family covered ► 401(k) with company match because your future matters ► Your success is our priority. We offer training, mentorship, and advancement opportunities ► A supportive, team first culture where you're never just a number ► A legacy of stability in a company that is family-owned and trusted since 1938 READY TO APPLY? If you want a role where you're valued, supported, and able to grow, this is it. Apply today and take the next step in your career. Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.
    $28k-38k yearly est. Auto-Apply 8d ago
  • Customer Service and Administrative Professional

    Home Climates, Inc.

    Customer service advisor job in Elizabethtown, PA

    Home Climates has an opportunity for a multi-talented Admin / Customer service professional who is a team player that will thrive in a fast-paced and supportive environment. Our team centric culture is crucial to our success and you will work and communicate with many employees, departments and customers each day. The right candidate for this job is one who is capable of learning multiple tasks and responsibilities. Due to the number of different tasks, prioritization is a key skill, as well as staying organized, detailed and most importantly, following through all tasks to the end. We are a very process focused company and are looking for individuals who will be able to support and grow our internal procedures. Attitude is also key to this job, we believe in maintaining a positive mindset at all times- during busy season, during slow times, during all the challenges and successes. We are looking for the right fit not only for us, but also for you in your professional career, so let's start the conversation! Apply for this role at the link below. *We are an Equal Opportunity Employer and all inquiries are kept confidential. To apply for: Admin Assistant/Customer Service@ Home Climates Click Below Must be computer literate with knowledge of Quickbooks, Excel, Word, and MIcrosoft Teams. Service Titan experience is preferred but not required. Possesses a team player mentality and communicates in a friendly and professional manner to customers, vendors, and employees through phone calls, emails and text messages. Must communicate with customers in a way that expresses knowledge about our services and our membership plans. Answers the phone quickly and professionally. Takes action immediately on any customer requests and follows it through to the solution. Must be able to create and review invoices, in addition to processing paperwork for new installs including warranty registrations and rebate applications. Ability to participate in and oversee numerous administrative responsibilities. Maintains detailed notes and has the ability to follow up on all service requests, both internal and external in a timely manner. Updates every customer's Service Titan account (CRM system) for each customer interaction. Accurately captures all new customer information in the CRM system. Follows up on all leads, proposals, and potential sales until closed or dismissed. Comfortable making cold calls to current and prospective customers on service and maintenance specials. Schedules service and sales appointments with customers and assigns the appropriate staff to perform the work. Maintains service agreement contracts for renewals and scheduling. Ability to adhere to schedule optimization techniques determined by the seasonality of the business. Independently oversees and determines solutions to customer issues. Possesses a positive and highly self motivated attitude and approach to their work. Has a strong work ethic and takes the initiative to help on any projects or issues willingly within or outside of the Customer Service Department. Quick books data entry of Vendor bills, invoicing, payments and report generation experience is preferred, but not required. HVAC and plumbing technical awareness is preferred but not required. Continuously developing this knowledge will be required upon starting the position. To apply for: Admin Assistant/Customer Service @ Home Climates Click Below
    $29k-39k yearly est. Auto-Apply 60d+ ago
  • Parts Customer Service (Myerstown)

    Ebling's Serviceplus

    Customer service advisor job in Myerstown, PA

    Job DescriptionSalary: Core Values Champion:Lives with integrity, driven by service, and focused on people, reflecting the core values of our company; Integrity Centered, Service Driven, People Focused. Reliable and Punctual:Always on time and ready to contribute, demonstrating commitment through consistent arrival at work. Customer Advocate:Listens attentively to customers. Acts as a problem solver, analyzing customer and team needs and challenges to provide effective, innovative, and tailored solutions. Respect and Teamwork: Treats all team members, leaders, and customers with respect, adheres to rules, and promotes collaboration. Humility and Positive Communication: Teachable, values others ideas, avoids gossip, and always communicates respectfully. Professionalism and Skill:Executes duties with competence, focus, and dedication to continuous growth and improvement. Organization and Attention to Detail:Maintains an orderly workspace, follows consistent processes, and documents information clearly and thoroughly. Productivity and Initiative:Works efficiently, avoids wasting time, proactively seeks additional tasks, addresses issues, and plans for improvement. Responsibilities Begin each workday on time with a positive attitude, ready to provide excellent service and effective solutions. Consistently provide a high-quality experience to every customer. Coordinate inter-store parts transfers to ensure smooth operations and maintain inventory accuracy. Assist customers and internal departments with parts inquiries and ensure quick, accurate responses. Provide recommendations and solutions to customers regarding parts selection, substitutions, or special orders. Achieve sales targets by promoting parts and related products to service customers. Qualifications Physical Requirements:Able to lift, carry, push, or pull up to 50 pounds and perform tasks like bending, climbing, squatting, and kneeling. Mathematical Skills:Able to perform math calculations necessary for parts inventory management and parts pricing, understanding the difference between margin and markup. Computer Skills:Proficient in using dealer management software, entering sales orders, using parts lookup software and online tools. Tools:Skilled in operating hand and power tools commonly used to repair starter recoils, install chainsaw chains, install string trimmer heads, etc. Mechanical Skills:Possess a working knowledge of engine and hydraulic theory. Attention to Detail:Accurate in gathering information, documenting issues, verifying unit details, and following processes consistently. Time Management and Efficiency:Capable of managing multiple tasks simultaneously, prioritizing based on urgency, and ensuring timely completion. Collaboration and Teamwork:Works effectively with leaders and team members across departments to ensure a seamless and efficient customer service experience. Communication Skills:Communicates clearly with colleagues and customers, both in person and over the phone, while adapting style to the situation. Willingness to Work Overtime:Open to working overtime as needed to meet customer demands. Benefits: Eight Paid Holidays per year. Paid vacation policy. Health, vision, and dental insurance with employee contribution. Company contribution toward supplemental insurances Retirement Savings Plan - Safe Harbor 401k with company match. Paid phone plan. Ebling's offers strong wages and full benefits, and we seek to promote a healthy company culture that is cheerful, safe, up-building, and honest. We are looking for applicants that are committed to these same values.
    $23k-29k yearly est. 3d ago
  • Customer Service

    York Revolution 3.7company rating

    Customer service advisor job in York, PA

    Do you love helping others and making sure everyone has a great experience? The York Revolution is seeking friendly and dependable Customer Service Representatives to join our team. Be a key part of creating a positive fan experience by assisting guests with their questions and ensuring they have everything they need to enjoy the game! What You'll Do: Assist Fans with Information: Staff the Fan Service Center on the main concourse, the entrance to the skybox level or the 1741 Club presented by Capital Blue Cross, answering frequently asked questions about the game, stadium, and services. Provide Excellent Customer Service: Be the go-to person for fans needing assistance, offering a friendly, patient, and helpful attitude to make their visit memorable. Stay Knowledgeable: Learn about the stadium, the team, and the game-day schedule so you can provide accurate information to fans. Create a Welcoming Environment: Help ensure fans have an enjoyable and smooth experience from arrival to departure. Lend a Hand: Assist the rally crew with recruiting and checking in game contestants, radio for assistance when fan concerns are reported, manage lost and found, accept game-day announcements, and more! Never a dull moment! What We Offer: Hourly Pay: Earn an hourly wage while providing top-notch service to fans. Flexible, Game-Day Hours: Work during Revolution home games, assisting fans and creating a positive atmosphere. A Fun, Engaging Environment: Be a part of the action and help enhance the fan experience at WellSpan Park. What You Bring: A friendly, outgoing personality with a passion for customer service. A willingness to talk to fans and assist them with their needs. Previous experience in customer service is helpful but not required. Help create a welcoming atmosphere and make fans' game days special-apply now to join the York Revolution as a Customer Service Representative! The York Revolution are a member of the Atlantic League of Professional Baseball (ALPB), a partner league to Major League Baseball. The Revolution host over 200,000 fans a year at WellSpan Park annually for baseball events, and many more for non-baseball community events. The Revolution offer a fun and exciting place to work for a wide range of employees, from those seeking their first jobs to retirees looking for a fun place to work. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $43k-50k yearly est. 18d ago
  • Service Dispatcher

    Jeff D'Ambrosio Auto Group

    Customer service advisor job in Downingtown, PA

    Job Description Jeff D'Ambrosio Auto Group - Downingtown, PA Jeff D'Ambrosio Auto Group is growing, and we're looking for a Service Dispatcher to help keep our busy service department running smoothly. What You'll Do: Dispatch repair orders to technicians efficiently and fairly Monitor workflow to maximize shop productivity Communicate with service advisors and technicians throughout the day Update job status and ensure timely vehicle delivery Help maintain a fast-paced, organized service lane What We're Looking For: Automotive service or dealership experience preferred Strong communication and multitasking skills Ability to work in a high-volume, team-focused environment Basic computer skills and attention to detail Positive attitude and problem-solving mindset Why Work at Jeff D'Ambrosio: Competitive pay and benefits Busy, well-established service department Modern facilities and large technician staff Opportunities for growth within the organization Family-owned, locally trusted dealership If you're organized, motivated, and ready to be a key part of a successful service team, we want to hear from you.
    $29k-38k yearly est. 30d ago
  • Customer Service Coordinator $18 hourly

    Raymour & Flanigan Furniture 4.6company rating

    Customer service advisor job in York, PA

    At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Schedule & confirm customer repair service calls. * Coordinate & communicate with repair technician. * Work independently to resolve customer service issues. * Adhere to proper Warranty and protection guidelines. * Serve as liaison between customers and the repair technician. * Complete reports and other tasks/assignments as required. * You must have excellent listening skills and the ability to work independently and with a team. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Excellent phone etiquette * Interpersonal skills * Strong computer skills * Excellent time Management * Ability to work independently * Ability to multi-task * Customer service skills * Experience in a fast-paced environment * Prior call center experience and prior dispatcher experience is preferable. * High School Diploma or equivalent * Able to work day, night and weekend hours Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
    $24k-33k yearly est. 15d ago

Learn more about customer service advisor jobs

How much does a customer service advisor earn in Lancaster, PA?

The average customer service advisor in Lancaster, PA earns between $25,000 and $39,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average customer service advisor salary in Lancaster, PA

$31,000

What are the biggest employers of Customer Service Advisors in Lancaster, PA?

The biggest employers of Customer Service Advisors in Lancaster, PA are:
  1. Mister Car Wash
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