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Customer service assistant jobs in Augusta, GA - 312 jobs

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  • Industrial Client Service Leader

    CDM Smith 4.8company rating

    Customer service assistant job in Augusta, GA

    can be based in any of our CDM Smith offices *** CDM Smith is seeking an Industrial Client Service Leader to help further accelerate the growth of our Industrial business unit by identifying promising new opportunities, winning exciting new projects and growing key client accounts. This individual will bring experience identifying and selling consulting, engineering, design-build and EPC (engineer, procure, construct) projects across CDM Smith's target industrial client markets and capabilities. This individual has helped clients successfully implement industrial infrastructure and facility capital projects, meet water management objectives, comply with environmental requirements, or address other related needs. As an integral member of our dynamic Industrial team, the Client Service Leader contributes by: - Leading business development, client engagement, client service management, and strategic marketing for multiple major industrial clients in the U.S. including hi-tech facilities - Developing and maintaining high value relationships with industrial clients - Growing market share by partnering with senior project managers and key technical specialists as they work for clients to deliver high quality projects - Collaborating with our award-winning technology group to stay at the forefront of leading-edge tools that improve project delivery for clients - Implementing short and long-term strategies that contribute to the growth and profitability of CDM Smith **Job Title:** Industrial Client Service Leader **Group:** IND **Employment Type:** Regular **Minimum Qualifications:** - Bachelor's Degree. - 10 years of related experience. - PMP (PMI), CCM or DBIA certification is required (within 12 months of hire or promotion onto the Approved Project Manager list). - Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. - Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** - EPC business development experience in industrial markets with demonstrated client relationship building in at least one of the following areas: oil/gas, chemicals, food/beverage, power, utilities, mining/mineral, and industrial water and wastewater - Bachelor's degree in engineering preferred - Excellent interpersonal and communication skills. - MBA, MS or MA degree **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 20% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $119,829 **Pay Range Maximum:** $209,726 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $69k-89k yearly est. 2d ago
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  • Lyric HCM Client Service Consultant III

    ADP 4.7company rating

    Customer service assistant job in Augusta, GA

    ADP is hiring a Lyric HCM Consultant III. Are you interested in joining a dynamic business supporting our largest clients? Are you ready to be part of a team offering advancement opportunities throughout your career journey? Are you a continuous learner who embraces award-winning training to help you achieve success and growth? If so, we are seeking a service consultant to support our clients and work on a collaborative, dynamic team. Read on and decide for yourself. In this role, you will serve as ADP's front-line for solving complex challenges, while working with clients that have 1,000+ employees and utilize multiple ADP services. You will connect with your clients using a consultative approach and your expertise, adding value while building trust and providing timely resolutions to their requests. Your support of your clients may include various levels of training, navigation, troubleshooting and recommendations of alternative solutions. In addition, you will provide prompt responses to service inquiries, support for application users, and technical guidance. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to support your clients. However, every day will be different because the inquiries you receive will vary, as well as the solutions you provide to each unique client. Your time will be spent on technical activities, contributing to projects, and utilizing analysis to solve problems. You will leverage your partnerships by interacting and collaborating with key stakeholders. You will have the opportunity to become an expert in the world of human capital management! Whether your emphasis is on Payroll/HR, Benefits and/or Time, will be dependent on the functional area you join. To thrive in this role, you must possess subject matter knowledge to solve problems for clients in a timely manner. You will offer a new perspective on existing solutions. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. As a result, you provide a high-quality experience, and your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: ****************************************** WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Research, Troubleshoot, and Resolve. Identify issues, explore options, and deliver solutions and/or best practices to your clients. You will leverage your knowledge, expertise, and other available resources to provide consultative insight. Communicate and Exceed Client Expectations. You will use your solid interpersonal skills and product knowledge to communicate with clients and representatives. With every interaction your goal will be to create positive client moments and experiences. Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to help build client understanding around our products' value. You will turn client input into recommendations that you will share with ADP leadership to guide best practices and solutions. Travel (approximately 5-10%). As needed, you may travel to client sites or other ADP events and offices. TO SUCCEED IN THIS ROLE: Required Qualifications * 3-5 years of prior client service experience, preferably in a technology-based environment. A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: * Experience noted above, OR * Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact. BONUS POINTS FOR THESE: Preferred Qualifications * Experience in HR, Payroll, Benefits and/or Time is a plus. YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. Grow your career in an agile, dynamic environment with plenty of opportunities to progress. Continuously learn through ongoing training, development, and mentorship opportunities. Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live. Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $22.79 - USD $46.30 / Hour* * Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $46.3 hourly 1d ago
  • Insurance Customer Service

    Augusta Staffing Associates

    Customer service assistant job in Augusta, GA

    Temp As a Licensed Property and Casualty Insurance Professional, you will play a pivotal role in helping clients protect their assets and mitigate risks. You will be responsible for building strong client relationships, providing expert insurance advice, and ensuring client satisfaction through personalized solutions and exceptional service. Key Responsibilities: Assess client needs and recommend appropriate property and casualty insurance coverage options. Prepare and present insurance proposals to prospective clients, clearly explaining policy terms and coverage. Assist clients with policy renewals, endorsements, and claims processing. Conduct policy reviews to ensure adequate coverage and identify opportunities for cross-selling or upselling. Stay up-to-date on industry trends, regulations, and insurance products to provide accurate information and advice. Build and maintain relationships with carriers to negotiate competitive terms for clients. Handle inquiries, resolve issues, and provide timely follow-up to ensure client satisfaction. Maintain accurate records of client interactions and policy details using the company's CRM or database system. Qualifications: Active Property and Casualty Insurance License required. Proven experience in property and casualty insurance sales or customer service. Strong knowledge of insurance products, underwriting processes, and industry regulations. Excellent communication, negotiation, and interpersonal skills. Detail-oriented with strong organizational and time-management abilities. Proficiency in using insurance software and CRM tools. A customer-focused mindset with a passion for helping clients achieve peace of mind.
    $29k-63k yearly est. 60d+ ago
  • PT Customer Lead

    Ahold Delhaize

    Customer service assistant job in North Augusta, SC

    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. PT Customer Lead Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
    $90k-141k yearly est. 60d+ ago
  • Senior Customer Service Representative / Bureau of Motor Vehicles

    Secretary of State 4.1company rating

    Customer service assistant job in Augusta, GA

    If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Department: Secretary of State /BMV Division: OUI/Habitual Offender Unit Location: Augusta, Maine Schedule: Monday - Friday Job Class & Grade: 6598, 13 Salary: $17.30 - $24.91 Closing Date: January 27, 2026 Join Our Team at the Department of the Secretary of State: At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer great benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens. Are you ready to make a difference? We are looking for dedicated and collaborative individuals who thrive in a dynamic, growth-focused environment. If you are passionate about making a difference, driving success, and being part of a positive team culture, we want you on our team. About the Position: We are seeking motivated candidates for the position of Senior Customer Service Representative in the Operating Under the Influence (OUI) / Habitual Offender Unit. In this role, you will be responsible for handling complex administrative processes related to Maine's OUI, habitual offender, and ignition interlock laws. You will play a key role in public safety and service delivery, ensuring compliance with statutory timelines and maintaining accurate driving records. What We're Looking For: Team Collaboration: Ability to work effectively within a team, contributing to shared goals and helping others succeed. Communication Skills: Clear and professional communication with the public, attorneys, law enforcement, and internal teams. Adaptability: Comfort in a fast-paced environment with frequent interruptions and changing priorities. Problem-Solving: Critical thinking to resolve complex eligibility, compliance, or restoration issues. Attention to Detail: High level of accuracy in reviewing legal and court documents and processing transactions. Professionalism: Ability to handle sensitive information with discretion and respect. Key Competencies We Value: Emotional Intelligence: Empathy, professionalism, and accountability in customer and team interactions. Conflict Resolution & Feedback: Skill in navigating difficult calls and providing accurate information with tact. Time Management: Effective organization of daily responsibilities while managing a high call volume. Commitment to Excellence: Strong work ethic and attention to statutory deadlines. Continuous Improvement: Openness to process enhancements and feedback. In this role, you will: Respond to a high volume of calls and inquiries from the public, attorneys, and law enforcement regarding license suspensions, revocations, and restorations. Review and process alcohol offense reports from police agencies, ensuring completeness and timely administrative action. Enter court convictions and suspensions related to OUI, habitual offender status, and serious driving offenses. Determine eligibility for restoration and conditions under the ignition interlock program. Support BMV branch offices with restoration processes and documentation. Reconcile collected revenue and verify accuracy of payments for services provided. Preferences will be given to candidates who have: Experience working in a compliance- or eligibility-based service environment. Knowledge of driving laws, court documentation, or administrative adjudication processes. Familiarity with reconciling payments and handling confidential records. A demonstrated ability to multitask with a high degree of accuracy. Proven ability to handle challenging calls while maintaining professionalism and service quality. Minimum Qualifications: Training, education, or experience in office and administrative support work that demonstrates: Competency in applying a solid knowledge of the principles and practices of quality customer service to perform complex work in assisting the public with applications, fees, examinations, or social services that have an eligibility or compliance component. The ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures. All positions in this classification assume the qualifications of: Customer Representative Assistant I, Customer Representative Assistant II and Customer Representative Associate I. Applicants must be authorized to work in the United States. Please note that this position is not eligible for visa sponsorship or STEM OPT extensions, and successful candidates will be required to complete an I-9 form upon hire. Why Join Our Team? We believe in supporting our workforce's health and well-being with a valuable total compensation package, including: Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find premium costs for you and your family, including the percentage of dependent coverage paid by the State. Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value). Retirement Plan: The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Contact information: Questions about this position should be directed to Terri Kanaris Talent Acquisitions Specialist, via email *********************** Application Instructions: To apply, click “Apply for this opening” and upload your cover letter, resume, and any relevant transcripts or certifications. Your resume must include month/year for each position and list related duties and responsibilities. Please note if any experience was part-time. Need a paper application? Download one [HERE] or call ************. Submit paper applications, cover letter, and resume before the closing date to: Office of Human Resources Secretary of State, Office of Human Resources 101 Hospital Street Augusta, ME 04330 Fax: ************ We are an Equal Opportunity Employer committed to building an inclusive workplace that respects and values diversity across all background . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
    $17.3-24.9 hourly Auto-Apply 9d ago
  • Customer Service

    Buzzclan LLC

    Customer service assistant job in Augusta, GA

    Promote and retain products and services Experience in customer retention or sales and call center operations Prior experience in a call center environment is required Deliver excellent customer service over the phone Negotiate and process save/service order requests from customers Interact with customers patiently, tactfully, and efficiently Clearly explain applicable fees and adjustments to customers Offer product and service options tailored to customer needs Demonstrate active listening skills Follow structured call flows to enhance the customer experience Qualifications The candidate Should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on Monday. Payrate: 17/hr. on W2 or 1099 1 Year call center experience Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-50k yearly est. 4d ago
  • Customer Service- Part Time

    Lose Design 4.0company rating

    Customer service assistant job in Aiken, SC

    We are looking for a Customer Service Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships. The Role: Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Customer Services Representative to join the CSR Team. Joining our team as a Customer Services Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers. Responsibilities: Reply to incoming calls from customers including products and service questions and general information. Refer to customer scripts when working through difficult situations. Follow and where possible improve departmental processes and company service standards. Ensure that all databases are kept up-to-date with progressing work and client details. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Required Skills: Excellent customer service skills and attitude. Problem-solving skills. Proficient with office equipment. Attention to detail. Excellent written and verbal skills. Excellent interpersonal skills. Qualifications: Previous work in a customer-facing position. High school diploma, G.E.D. or equivalent. Requirements: Knowledge of Office Suite preferred. Self-motivated and team-orientated. Previous customer service experience. Must have access to reliable transportation. Ability to work as a member of a team. Benefits: Competitive Pay. $30.50 Hourly Career Development. Holidays: 25 days + bank holidays. Pension Scheme. Paid Time Off (PTO). 401(k) fixed contribution. Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
    $30.5 hourly 60d+ ago
  • Customer Service/ Admin

    Bailey's Comfort Services

    Customer service assistant job in Augusta, GA

    It's time for your CAREER to take off We Want YOU! Looking for candidates that are willing to learn and grow in an industry that is essential to so many. Act Now! Your success is waiting for you! Our Business is growing rapidly and we are hiring top people to grow with us. Apply Now! Are you an Admin Assistant/Customer Service Representative that is frustrated and dreading going to work each day? Are you overworked and underappreciated? Bailey's Comfort Services is looking for a top performer looking for their next career chapter. We have an immediate opening for the right person that want to join our team and soar among the eagles with us. If you are one of the incredible few that gets lost in a sea of many and mediocrity, we are interested in you. Start down the road that can change your life, click this link and let us start this conversation. We promise you a prompt response and honest feedback. Check us out, visit our website, Career's Page, and reach out to us. *We are an Equal Opportunity Employer; all inquiries are kept confidential. To apply for: Admin Assistant/Customer Service Representative@ Bailey's Comfort Services Click Below Position Purpose (Summary) The function of this position is to: Perform data entry for Billing, Purchase orders, vendor invoices and client information. Schedule and book service or sales appointments when clients and prospects call Dispatch, manage and allocate resources to meet the expectations of our clients Handle multiple tasks, and set priorities independently Admin Assistant/Customer Service Representative's Responsibilities/Duties/Functions/Tasks Answer the phone quickly and professionally Call customers to confirm maintenance appointments and schedule as necessary Perform service dispatch, and coordinate scheduling Debrief technician at end of call and record key information into client's computer record Issue P.O.s and/or order parts and materials for truck restock and Non-Stock items Sell new service agreements and renew existing service agreements Grow, monitor and maintain the maintenance programs; update changes in ownership, add new install job information and review reasons for non-renewals Receive, record and maintain sales lead information and set appointments as necessary Communicate clearly, precisely, and in a friendly manner Take and deliver messages as appropriate Ensure messages are received and follow up is appropriate Ensure the accurate capture, data entry and maintenance of customer and business information into Company's accounting program Input Service work order details Record customer payments Record Vendor invoices Provide vendor invoice to General Manager/Owner for approval for payment Work closely with the service, IAQ and sales departments, while recognizing and identifying possible sales opportunities that will facilitate appropriate follow up Be familiar with our company, products, and services so many questions can be answered without consulting others Alert managers quickly to significant customer issues, serving as a champion of the customers to our company Win the confidence of new clients when they call for service or repairs Schedule the client appointment and assign/match qualified staff to perform the work Increase revenue from established customers, and generate additional revenue from new customers by using proper sales techniques, problem solving skills and account management Follow-up on all leads, proposal, and potential sales until closed or lost Track lost sales Update the Customer Relationship Management (CRM) system for each interaction Perform customer satisfaction calls after each visit Ask for referrals, and inform client where and how to make them Have a good working knowledge of our products and services being offered (This may require additional study and training both on and off site) Continuously improve knowledge of HVAC work, and how Bailey's Comfort Services operates to benefit the customer Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals Regularly review and monitor progress against goals, and seek assistance as needed Communicate effectively with associates, superiors, vendors and customers Possess superior interpersonal skills Efficiently manage his/her time and schedule Be computer literate to the extent necessary to fulfill this function and knowledge of Excel and Word is required Be very familiar with the use of smart phones, email and text messaging Be capable of understanding client needs, and favorably influencing their decision Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees Clean, neat and professional appearance. Other duties as assigned Check us out, visit our website, Career's Page, and reach out to us. *We are an Equal Opportunity Employer; all inquiries are kept confidential. To apply for: Admin Assistant/Customer Service Representative@ Bailey's Comfort Services Click Below
    $25k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service assistant job in Augusta, GA

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $22k-30k yearly est. 3d ago
  • Customer Service

    Buzzclan

    Customer service assistant job in Augusta, GA

    Promote and retain products and services Experience in customer retention or sales and call center operations Prior experience in a call center environment is required Deliver excellent customer service over the phone Negotiate and process save/service order requests from customers Interact with customers patiently, tactfully, and efficiently Clearly explain applicable fees and adjustments to customers Offer product and service options tailored to customer needs Demonstrate active listening skills Follow structured call flows to enhance the customer experience Qualifications The candidate Should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on Monday. Payrate: 17/hr. on W2 or 1099 1 Year call center experience Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-43k yearly est. 3d ago
  • Captain - Customer Service

    Daveandbusters

    Customer service assistant job in Augusta, GA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $13 per hour Salary Range: 7.25 - 13 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-13 hourly Auto-Apply 60d+ ago
  • Customer Service Associate

    Golden Pantry Food Stores 3.4company rating

    Customer service assistant job in Lincolnton, GA

    ROLE AND RESPONSIBILITIES The Customer Service Associate is Responsible for the proper, efficient, and safe operation of his or her shift, in such a manner as to ensure contributing to the increased profitability of the store. Primary responsibilities include, but are not limited to, the following: • Observe work schedule as posted unless a change is approved by Store Manager. • Adheres to all City, County, State and Federal laws. • Operates shift within company guidelines to achieve sales and profits and maintain standards. • Performs all duties in a safe, reliable manner. • Completes an incident report for all employee/customer accidents or property damage on the premises. • Completes shift change checklist according to guidelines. • Records information as warranted in the store communication log. • Stays familiar with company manuals, bulletins, and other communications. • Advises Stores Manager of any situations having an adverse effect on store operating performance. • Prepares a shift change report at the completion of shift in accordance with company guidelines. • Properly records all hours worked and signs a timecard verifying all hours worked. • Assures proper sale and accounting of all merchandise purchased during shift. • Gives all customers prompt and courteous service. • Maintains personal appearance according to guidelines in Employee Handbook. • Wears company uniform and name badge while on duty. • Greet all customers with a smile and friendly acknowledgment. • Rings merchandise promptly, counts back change, offers receipt. • Assists customers who need help. • Reminds customers of specials, when appropriate. • Expresses appreciation to all customers. • Handles customer complaints according to company guidelines. • Responsible for controlling cash and inventory on their shift according to company guidelines. • Always protects company assets. • Bring to the attention of the Store Manager any damaged or spoiled merchandise discovered on their shift. • Keeps coolers, store shelves and displays fully stocked and always fronted. • Ensures the fast-food area is clean and supplies are always fully stocked. • Keeps check-out counter clean and free of clutter. • Uses correct pricing for all merchandise. • Always keeps store/floor clean. • Checks all refrigeration units for proper temperature. • Cleans windows; doors; floors; shelves; counters; and gas pumps and checks pumps and hoses for leakage, as necessary. • Contacts service department in the absence of store manager for any problem listed on the “after hours” maintenance list. • Ensures that the standards of all operations within the store are met, including additional training that is required. • Investigates and resolves food quality and service complaints. • Ensures food quality and safety standards are met through proper equipment cleaning, hygienic practices, and safe handling of food. • Follows established procedures for storing, preparing, cooking, displaying, serving and accounting for product during their shift. Qualifications QUALIFICATIONS AND EDUCATION REQUIREMENTS • Retail sales preferred. • Excellent organizational, time management, and multitasking skills • Superior customer service skills • Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers PHYSICAL REQUIREMENTS • Remaining in a stationary position, often standing for prolonged periods. • Must be able to lift and carry objects weighing up to 25 pounds, carrying cases of milk, soda, beer and juice, etc. in a safe manner. • Squat, bend at waist, twist, grasp, reach and manipulate objects from ground to overhead to stock shelves. • Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. • Repeating motions that may include the wrists, hands and/or fingers. • Ascending or descending stairs. Utilize step ladder to clean windows and retrieve materials. • Sweep and mop floors, dust shelving and lift and carry trash bags to outside bins. • Sweep parking lot and clean outside grounds and equipment. • Enter and work in a cooler at a cold temperature as needed. • Utilize a hand truck, flat cart, mop, broom. • Handle and use cleaning products and solvents. ADDITIONAL NOTES The duties and responsibilities listed are comprehensive but not all-inclusive. It is expected to complete all other duties as assigned.
    $23k-29k yearly est. 8d ago
  • Real Estate Customer Service Agent

    Arcan Capital

    Customer service assistant job in Augusta, GA

    Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Real Estate Customer Service Agent, you will serve as the primary point of contact for both prospective and current residents, fostering a welcoming and professional community atmosphere. This role is ideal for individuals who are passionate about customer service, excel at building relationships, and thrive in a dynamic, people-focused environment. If you are seeking an opportunity to contribute to a growing organization while enhancing the resident experience, we encourage you to apply. About Arcan CapitalFounded in 2016, Arcan Capital is a rapidly growing company specializing in the acquisition and management of apartment properties across the Southeastern United States. With a team of over 100 employees-and plans to expand this year-you will be an integral part of our success, ensuring a seamless leasing experience and contributing to our engaging company culture. At Arcan Capital, we believe in fostering a collaborative, engaging, and service-driven culture. We are dedicated to providing outstanding living experiences for our residents while supporting the professional growth of our employees. Job Summary As a Real Estate Customer Service Agent, you will be the first point of contact for prospective residents and will be responsible for guiding them through the leasing process, from initial inquiry to move-in. You'll handle inquiries, assist with leasing processes, and work closely with on-site teams to ensure smooth day-to-day operations. You will showcase our communities, highlight amenities, and provide exceptional service to both new and existing residents. Your ability to build rapport, communicate effectively, and create a positive first impression will be essential to achieving leasing goals and maintaining strong resident satisfaction. While experience in property management, leasing, or assistant property management is beneficial, we are primarily looking for strong interpersonal skills, a customer-first mindset, and a passion for helping people. This role is for a soon to be acquired property in Augusta, GA. Key Responsibilities Engage with prospective residents by providing property tours, answering inquiries, and promoting community amenities. Drive occupancy goals by effectively communicating the benefits of Arcan Capital's apartment homes and guiding prospects through the application process. Assist with leasing operations, including processing applications, conducting background checks, and preparing lease agreements. Ensure move-in readiness by coordinating apartment inspections and ensuring all necessary preparations are complete. Provide exceptional customer service by addressing resident concerns, handling lease renewals, and fostering a welcoming environment. Manage leasing-related administrative tasks, including maintaining accurate resident records. Respond promptly to inquiries via phone, email, and in-person interactions, always ensuring a professional and friendly approach. Maintain knowledge of market trends and competitor properties to effectively position Arcan Capital's communities. Support community events and resident engagement initiatives to enhance the living experience. Qualifications & Skills Customer service-oriented mindset with a passion for helping people. Excellent communication, problem-solving, and interpersonal skills. Ability to multitask, prioritize, and work efficiently in a fast-paced environment. Detail-oriented with strong organizational and time management skills. Proficiency in Microsoft Office (Word, Excel, Outlook) a plus. Team player with a positive, professional attitude and a commitment to excellence. Willingness to work a flexible schedule, including weekends and holidays, as needed. Education & Experience (Preferred but Not Required) Prior experience in customer service, leasing, hospitality, or administrative support. Ability to handle confidential information with professionalism and discretion. High school diploma or equivalent required. Why Join Arcan Capital? Supportive and people-focused culture-We believe in fostering long-term relationships with our employees and residents. Opportunities for growth-We invest in our team members and offer career development opportunities. Competitive compensation & benefits, including medical, dental, vision, two weeks paid vacation, 5 days of PTO/Sick leave, matching 401k program and more! If you're ready to bring your customer service expertise and people skills to a dynamic real estate environment, we encourage you to apply today!
    $20k-26k yearly est. Auto-Apply 60d+ ago
  • Pest Control Service Specialist

    Cleardefensepest

    Customer service assistant job in Augusta, GA

    Apply Description Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***
    $18-24 hourly 60d+ ago
  • Pest Control Service Specialist

    Cleardefense Pest Control

    Customer service assistant job in Augusta, GA

    Job DescriptionDescription: Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL*** Requirements:
    $18-24 hourly 21d ago
  • Customer Service Technician

    Mau Workforce Solutions 4.5company rating

    Customer service assistant job in Martinez, GA

    MAU is hiring a Customer Service Technician in Augusta, GA. As a Customer Service Technician, you will support maintenance, warehouse operations, and project management activities to ensure exceptional service delivery, inventory control, and customer satisfaction. This is a cross-functional role that combines technical, logistical, and customer-facing responsibilities. This is a direct-hire opportunity. Benefits Package * Sick leave * Health insurance * Dental insurance * Vision insurance * Paid vacation * Paid holidays * Paid time off * On-the-job training Shift Information * 8-hour shifts, Monday-Friday (8:00 AM-5:00 PM or 7:00 AM-4:00 PM) * If working through lunch, Fridays are typically a half day Required Education and Experience * Proven maintenance record and experience General Requirements * Strong communication, interpersonal, customer service, and sales skills * Excellent planning and time management skills * Excellent problem-solving skills * Ability to convey technical information clearly * Strong leadership and teamwork skills * Willingness to work toward service and parts sales goals Essential Functions Maintenance Technician * Work closely with internal staff to address customer needs * Perform detailed inspections of equipment at customer sites * Recommend replacement of worn or damaged parts * Identify areas for maintenance improvement and communicate them to the customer * Prepare detailed reports of inspection findings * Respond to customer requests for maintenance assistance * Collaborate with customers to understand their maintenance needs * Discuss equipment needs and system requirements with operators and engineers * Contribute to development of unique, value-added maintenance solutions * Solicit and report client feedback to management * Build long-term relationships with customers * Identify areas for internal improvement and communicate them to management * Develop strategies to increase maintenance revenue Warehouse Technician * Work with the internal team to address customer needs * Organize and maintain warehouse and inventory * Coordinate inventory replenishment shipments * Receive and stock incoming shipments * Organize, arrange shipping, and dispatch all parts requests * Maintain accurate parts inventory spreadsheet after each transaction * Conduct periodic inventory counts (March, June, and September) * Conduct annual inventory count (end of December) * Collaborate with potential customers to understand parts requirements * Help develop value-added parts solutions * Solicit and report client feedback to management * Build long-term relationships with parts customers * Identify areas for improvement and communicate them to management * Develop strategies to increase parts revenue Project Manager * Collaborate with Lead Technician and Management to address customer needs * Identify and arrange introductory meetings with new customers * Maintain routine contact with potential customers * Generate sales leads and work to secure orders * Prepare and present product presentations to customers * Understand and assess customer requirements * Discuss equipment needs and system requirements with operators and engineers * Develop unique, value-added customer solutions * Solicit and log client feedback, analyze data, and create customer targeting strategies * Identify areas for internal improvement and communicate them to the team * Build long-term relationships with new and existing customers * Set and achieve sales goals and quotas * Perform additional duties as assigned
    $27k-34k yearly est. 9d ago
  • Business Retention Spec-CC

    Knology of Charleston 4.4company rating

    Customer service assistant job in Augusta, GA

    The Business Retention Specialist primary responsibilities are to process all MACD requests (upgrades, downgrades, disconnects, etc) and use Retention and Saves skills to retain and win back Business Services customers who downgrading or disconnecting services. The Business Retention Specialist will also be responsible for meeting a renewal quota and minimum customer support metrics while performing MACD functions. Duties and Responsibilities: Essential duties and responsibilities include but are not limited to those listed below: Field inbound calls by customers who want to disconnect services and review package for right size opportunities and use retention offers to retain customer's business and protect company revenue Field inbound calls by customers wishing to downgrade, and/or modify their existing services which include: Transfers, Change of Responsibility, Renewals, etc. Place outbound calls to customers who are up for contract renewal to retain their business and ultimately company RGU's Place outbound calls to customers who have recently left WOW for competitive or service issues and attempt to Win them back Assess churn risk for existing business subscribers and target for retention efforts Evaluate and maintain open opportunities via software application/database to track potential customers within the WOW! service area Work with existing business customers to analyze their business strategy and future growth plans/initiatives Use independent judgment and discretion to review existing business accounts and determine actions for ongoing retention efforts Responsible for independently building relationships and negotiating contract terms and rates for existing customers Accurately complete paperwork associated with each customer order and/or request Maintain retention quotas and tracking daily activity as established by the department manager Use multiple software systems to track and manage business customers and have exceptional quality on data entry across all systems Protect and grow revenue within existing customer base Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or GED required; college education in sales, marketing or business preferred Experience/Skills Needed: 1-3 years successful sales experience; in addition, experience in the telecommunications industry and prior B2B sales/service experience is strongly preferred Must possess the ability to maintain a high level of confidentiality in dealing with customer information Must be self-motivated and results-driven, as demonstrated by previous work experience Bi-lingual skills are beneficial Must have the ability to organize and maintain records of prospects and existing customers Must possess the ability to follow a consultative sales approach, and understand/apply the entire sales process Must possess excellent communication and presentation skills, and the ability to communicate effectively with a wide range of customers Must possess the ability to analyze and solve problems arising through customer interaction Strong ability to navigate complex computer systems and effectively use a variety of software and e-mail applications and must be able to use each of these systems simultaneously while staying productive Strong ability to effectively and efficiently use a computer (keyboard, mouse, etc.) while interacting with the customer Computer Skills: Microsoft 365 Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform computer functions and operate routine office equipment Regularly required to talk and hear Required to use hands to type, handle objects and paperwork Required to use close vision and be able to focus Dependable attendance and punctuality are required as an essential function of the job Frequently required to sit for extended periods of time WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Religion/Gender Identity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
    $29k-33k yearly est. Auto-Apply 2d ago
  • Customer Service Coordinator

    Aiken County, Sc 4.3company rating

    Customer service assistant job in Aiken, SC

    This position provides customer service support to citizens and employees of the County. This includes directions, information on the building, creating and selling GIS maps, scheduling conference rooms for use, answering the central phone line, and various other administrative duties. Examples of Duties Greeting Visitors - This position is located near the main entrance of the building and as such, is the place where visitors go to ask for information and directions. This may involve directing them to the County website and demonstrating how to navigate the site. In order to do this, the incumbent needs a solid working knowledge of the functions of every department. Managing the main telephone line for the County - The incumbent is responsible for answering the main number during the business day and providing whatever information the caller needs. GIS Maps - When visitors are seeking a GIS map, the incumbent will provide what the person needs, and when applicable, will sell the map to the citizen. This may involve handling cash; credit cards or checks in the transaction. Administrative Services - When time permits, the Customer Services Coordinator may perform a variety of support functions for employees, such as scheduling the conference rooms in the building, Xeroxing, notarizing documents, and providing key cards for the cafeteria and conference rooms. This position is also responsible for obtaining a phone vendor when an employee is having phone difficulties. From time to time, the incumbent may support the audio-visual team in providing appropriate set-up of conference rooms when booked. The challenge for this position is dealing with irate citizens. Remaining cordial and calm is critical, since this is the "face" of the County to many visitors in the building. Most often, the work of this role is self-determined, however, from there are occasional special requests outside of the normal routine that require approval. This job has specific physical requirements such as lifting, driving, ability to travel, etc. Typical Qualifications Minimum Level of Job-Related Education: High School diploma or equivalent. Minimum Amount of Job-Related Experience: 1 year Minimum Level of Required Qualifications, Licenses, Certificates, Registrations, or any Relevant Knowledge, Job Skill or Equivalent Experience: None
    $25k-30k yearly est. 31d ago
  • Mobile Crane Service Specialist

    Manitowoc Cranes

    Customer service assistant job in Aiken, SC

    Job DescriptionMobile Crane Service Specialist Picture your morning: a customer's Grove RT needs immediate attention. You roll up, assess hydraulic performance, parse the electrical schematics, and zero in on the fault. By afternoon, you've completed a thorough inspection, documented your work in detail, and left the equipment operating safely and smoothly. That's a day in the life at MGX Equipment Services. What You'll Tackle Inspect, diagnose, repair, and maintain a range of crane equipment-mobile hydraulic, lattice boom, and boom trucks. Work independently in the field, managing tasks without direct supervision while delivering top-tier customer service. Perform comprehensive annual inspections with precision and accuracy. Complete work reports, time sheets, hour summaries, and expense documentation thoroughly and on time. Take on additional assignments as business needs evolve. This role reports to the Service Manager. Where We're Hiring We have multiple opportunities across the U.S., including: Baltimore, MD Norfolk, VA Nashville, TN Baton Rouge, LA Belle Chasse, LA Winston-Salem, NC Aiken, SC Denver, CO Dallas, TX Houston, TX Phoenix, AZ Salt Lake City, UT Billings, MT What You Bring High School Diploma or GED preferred. At least 1 year as a crane mechanic/technician preferred. Hands-on experience with Grove RT & TMS, Grove GMK (European), Manitowoc EPIC and/or traditional cranes, and National boom trucks preferred. Ability to read and interpret electrical and hydraulic schematics. Willingness to travel up to 50% for field work and training. Strong communication and customer service mindset. Valid driver's license with a satisfactory driving record. Basic computer proficiency preferred. Health & Safety Commitment Perform all tasks with a safety-first approach. Use required PPE per company policy based on the task. Follow all site-specific and company-wide safety procedures. Engage in safety training and demonstrate competency. Raise or correct safety concerns, unsafe acts, or improvement ideas. Your Work Environment Typical schedule is full-time, generally 7:00 am-4:00 pm; overtime and weekends may arise based on workload. Field conditions can include extreme temperatures, weather exposure, dust, dirt, fumes, smoke, strong odors, and loud noise. Frequent lifting or moving of up to 40 lbs. Visual capabilities needed include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Earnings, Training & Incentives Hourly pay range: $25.00-$45.00 for non-bargaining employees, depending on skills and qualifications. Paid bi-weekly on a 14-day pay period beginning Monday and ending Sunday. $4,500 sign-on bonus paid after 90 days of continuous service. Tool Reimbursement Program up to $1,500 per calendar year. Relocation assistance may be available to qualified candidates. A customized training plan and defined career path provided within your first week, outlining advancement opportunities. Benefits That Start Day One Comprehensive benefits and 401(k) beginning your first day. Continuing education, training opportunities, and tuition reimbursement for those who qualify. Vacation and holiday pay. Paid parental leave. Team-building events, engagement activities, and community involvement. Scholarship program. And much more. Legal Notice WORKING CONDITIONS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $26k-46k yearly est. 4d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service assistant job in Augusta, GA

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $22k-30k yearly est. 16d ago

Learn more about customer service assistant jobs

How much does a customer service assistant earn in Augusta, GA?

The average customer service assistant in Augusta, GA earns between $20,000 and $33,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.

Average customer service assistant salary in Augusta, GA

$26,000
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