Customer service assistant jobs in Flagstaff, AZ - 82 jobs

DEPT OF TRANSPORTATION Be a part of an innovative and collaborative team driving a safer transportation system for Arizona. CUSTOMER SERVICE REPRESENTATIVE 4 LEAD **Open to CURRENT STATE OF AZ EMPLOYEES Only** Job Location: Motor Vehicle Administration 1959 S Woodlands Village Blvd Ste. 100A Flagstaff, AZ 86001 Posting Details: Salary: $45,490.02 Grade: 17 Closing Date: 01/27/26 Job Summary: Under minimal supervision, perform senior level or lead customer service activities in field office; manage the most complex customer service complaints, inquiries, and issues that may include specialized instruction, training, or certification in specialized areas of expertise; train lower level staff, and monitor and manage workflow within the unit, evaluating and recommending changes to work processes and procedures. May serve as backup for the supervisor. Job Duties: Specialize in identity document verification and advise other CSRs on the procedure to issue credentials to foreign applicants; perform second-level approval/issue credentials; utilize electronic verification systems/fraud detection tools to identify suspicious/fraudulent documents. Prepare incident reports for OIG of suspect documents and assist during an investigation. Examine, approve, reject, or deny T&R applications and legal documents. Assure compliance and conformance to ARS and MVD directives, rules, regulations, policies and procedures. Process approved application. Return rejected or denied submissions for correction. Query, update, and/or create records on various databases; examine operator/COL license history; review data for outstanding citations or warrants; determine eligibility for license; inform the customer of outstanding violations and recommend actions for correction; analyze historical records; evaluate for reinstatement rights. Knowledge, Skills & Abilities (KSAs): Knowledge of: ARS Title 28 provisions and related directives, rules, regulations, policies, and procedures about licensing of motor vehicle operators and titling and registration of motor vehicles, fraudulent document recognition, voter registration, selective service, and organ donor registration; public and customer relations; fraudulent document recognition with successful completion of AAMVA Fraudulent Document Recognition Training, Arizona Version/Level I and Level 11; proper incident reporting and investigation procedures. Google Workspace. Skills in: Active listening, critical thinking, reading comprehension, oral and written communication, and problem resolution techniques, actively looking for ways to help people; data entry, retrieval, and analysis skills. Ability to: Proficient in the use of electronic verification systems and fraud detection equipment/tools to identify suspicious or fraudulent source documents and the various systems and administration of written driver tests; manage files and records, designing forms, and evaluation of customer satisfaction. Selective Preference(s): Experience as an MVD Customer Service Representative. AAMVA Fraudulent Document Recognition Training. Completion of MAX training. Pre-Employment Requirements: Must have and maintain a valid driver's license. Background and fingerprint clearance. a If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11). All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Arizona Department of Administration offers a comprehensive benefits package to include: • Sick leave • Vacation with 10 paid holidays per year • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). • Health and dental insurance • Retirement plan • Life insurance and long-term disability insurance • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Mandatory participation in the Arizona Retirement System (ASRS) is required. Contact Us: For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at ********************** or phone call at ************** option 2. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling ************** option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.

An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store's operation and performance. The Customer Service Team Lead directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled. Responsibilities: A Customer Service Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service. A Customer Service Team Lead's responsibilities include: Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you. Creating a store environment members want to work in, and customers want to shop in. Operating a cash register and manning the store's customer service counter. Directing all operations on the front end of the grocery store. Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service. Observing and enforcing all store rules and company policies. Helping to select and train new team members. Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team. Ensuring compliance with all heath department and weights and measures department policies and requirements. Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays). Ensuring company safety guidelines are being followed by all team members. All other related duties as assigned. Employees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending Perks & Benefits Competitive compensation, paid weekly Retirement Benefits Medical, dental, and vision insurance for yourself and eligible dependents Tuition Reimbursement for qualified courses Scholarship opportunities for continued education Store discount programs (10% off household groceries) Fun work environment where you have the opportunity to nourish your community Must be 18 years of age. Must be 21 years of age for any position that serves alcohol. For Internal Transfers/Promotion/Rehire Candidates: Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR. You may be asked to accept a part-time position if that is the only position available Rehires must be approved by an HRBP

at Savers / Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision Company-paid life insurance for extra protection and peace of mind Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 5060 N Hwy 89, Flagstaff, AZ 86004

Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: + Bundled health plans such as medical, Rx, dental and vision + Company-paid life insurance for extra protection and peace of mind + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 5060 N Hwy 89, Flagstaff, AZ 86004

Thunder Mountain Bikes in beautiful Sedona, Arizona, is looking for a full-time Customer Service & E-Commerce Shipping Assistant to help oversee and grow our e-commerce operations. The right candidate will have a solid background in modern mountain bikes and strong customer service. The Customer Service & E-Commerce Shipping Assistant will work closely with the E-Commerce management team and will be asked to supervise the department throughout the year. The right candidate will be a self-starter with high attention to detail. Responsibilities: Help with day-to-day warehouse operations Pack and ship most E-Commerce orders Process returns, warranties & refunds Customer service via phone, email, and chat Accurately receive and stock warehouse products Process in-store transfers Maintain a clean and organized workspace Requirements: Two years of experience working in a bicycle retail environment Extreme attention to detail Strong desire to learn Self-Starter Proficient with Google Workspace Experience with Lightspeed Retail and Shopify is a plus. We will train the right candidate. Competitive compensation, based on experience, and year-round work.

Job Description Welcome to the Eric Boatner Agency, where we're more than just an insurance provider we're a dedicated team committed to serving the Flagstaff community with warmth and expertise. We believe that exceptional customer service is the cornerstone of our success, and we're looking for a Licensed Insurance Customer Service/Sales Representative to join our team. In this role, you'll be the friendly voice and helpful hand for our valued clients, guiding them through their insurance needs with care and clarity. You'll play a crucial part in building lasting relationships, ensuring our policyholders feel supported and understood every step of the way. If you have a passion for helping others, a knack for problem-solving, and you're excited to be part of a supportive and positive work environment right here in beautiful Flagstaff, we can't wait to connect with you! $25 to $30 per hour (DOE) plus monthly and annual bonuses Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Mon-Fri Schedule Hands on Training Career Growth Opportunities Mentorship with Established Agent Pay Raise Opportunities Paid Holidays Bonus Opportunities Weekends Off Free Coffee Professional Work Environment Responsibilities Respond to customer inquiries via phone, email, and in-person with a friendly and helpful demeanor. Assist policyholders with policy changes, billing questions, and claims inquiries. Provide accurate information about insurance policies and coverage options. Process policy endorsements and renewals efficiently. Maintain detailed and accurate customer records within our agency management system. Identify opportunities to educate clients on additional coverage that might benefit them. Requirements Arizona Property & Casualty License (Required) Minimum of 2 years of experience in customer service, preferably within the insurance industry. Excellent communication skills, both written and verbal. Proficiency in using agency management systems and standard office software. A genuine desire to help people and solve problems. Ability to work independently and manage time effectively.

Medical Equipment and Customer Service Representative Needed For National Healthcare Company! Pay Range: $18-$21/hour (based on experience) Direct Hire About the Role: Our well-established client in the healthcare industry is seeking a dedicated Medical Equipment and Customer Service Representative to join their team. This role combines equipment delivery and setup with exceptional customer service. You will assist patients by, maintaining, and educating them on the proper use of medical equipment and supplies while ensuring their needs are met with care and professionalism. Key Responsibilities: Provide clear instructions to patients and caregivers on equipment usage and care. Handle customer inquiries and process necessary paperwork. Verify Medicare/Medicaid, and private insurance coverage information Assist with intake processes, including data entry and file preparation. Perform minor equipment troubleshooting and repairs as needed. Able to multitask and handle large call volume. Qualifications: High school diploma or GED equivalent. Valid driver's license with a clean driving record. Preferred: Experience with medical equipment or in healthcare-related roles. Familiarity with medical terminology. Experience with customer service and office settings. Skills and Competencies: Accurately perform simple mathematical calculations. Effectively communicate in English (both oral and written). Interpret a variety of communications (verbal, non-verbal, written, listening, and visual). Maintain confidentiality, discretion, and caution when handling sensitive information. Maintain referral log prepare invoices for next day routes Multi-task with attention to detail. Self-motivated, organized, with strong time-management and problem-solving skills. Work independently and as part of a team. Machines, Equipment, and Technical Abilities: Email transmission and communication. Internet navigation and research. Microsoft applications (Outlook, Word, and Excel). Office equipment (fax machine, copier, printer, phone, computer, and/or tablet).. Apply today to join our client's team!

Inc. Pinnacle 13 is looking to fill positions for our rapidly growing sales team in the Flagstaff area. Our innovative firm is looking for outstanding, team-oriented professionals who enjoy friendly competition, working with others and maintaining relationships with customers. This position will be responsible for all aspects of the consumer sales pipeline and promotional sales strategy and its implementation in the local region. This is an extraordinary opportunity to be a part of a progressive local firm and make an immense impact on emerging and established brands with a team of highly ambitious, contemporary, and fun people. Job Description Looking for the Best of the Best in Customer Service! We are continuing to expand, growth potential is unlimited, and we are looking for ENTRY LEVEL applicants with fresh ideas. We offer a fun and exciting environment and flexible schedules. Our associates are able to travel if desired, and have the opportunity for advancement within the company. We only promote from within, so if you are looking for a true career opportunity, this could be the position you've been waiting for! Our full-time opening encompass the following: Promotions Communications Entry-Level Management Customer Service Key Responsibilities: Act as representative on behalf of our clients and provide quality customer service Answer questions regarding our client's products and services Ability to multitask, and adapt to changing demands and shifting priorities Willingness to work independently and within a team Trustworthy, honest and dependable individual Ability to work in a fast paced, high energy environment Excellent interpersonal and communication skills We Offer: FULL time positions only Weekly Pay Start working IMMEDIATELY No experience necessary Qualifications Qualifications: Must be 18 years+ Must back background check prior to hire MUST BE LOCAL- WE ARE HIRING ASAP Additional Information To be the best in our industry, we have to have the best people working for us. Providing the right work environment is important to us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded.

Edit ABOUT THE JOB Right now Domino's is looking for pizza makers and customer service representatives to staff stores in your area. Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. JOB REQUIREMENTS AND DUTIES You must be 16 years of age Insiders duties include: Taking orders, clean up, food prep, making pizzas, along with other basic restaurant duties. Benefits Flexible hours Employee discounts Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Richard Sanchez - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. N.L.T.S. Inc. values teamwork within our agency and strives for good partnerships across all platforms. Job Description N.L.T.S. is seeking Full Time Customer Service and Sales Representatives immediately. THE POSITIONS INCLUDE: Maintain Customer Service and Enhance Productivity Level. Assist Customers daily with their Purchases, Sign Ups, and Billing Issues. Communicate daily about Sales and Customer Issues. Motivate Customers to Enhance Sales and Profits by Advertising and Marketing Products HAVE PRIOR EXPERIENCE IN CUSTOMER SERVICE, RETAIL, OR MANAGEMENT? We want you! Our firm provides Full Paid Training and offers Full Time Positions. Any experience in the fields of Retail, Sales, and Customer Service is a huge plus and we are ready to meet you and go over our potential career opportunities. Qualifications OUR FIRM IS LOOKING FOR APPLICANTS THAT POSSESS THE FOLLOWING CRITERIA: Enthusiastic and Exceptional Communication Demonstrates the ability to Multi-Task and Prioritize Organizational Skills Time Management Desire for Growth and Advancement IF ANY OF THIS DESCRIBES YOU- APPLY TODAY! Additional Information All your information will be kept confidential according to EEO guidelines.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

DO YOU LOVE CUSTOMER SERVICE AND SELLING FUN? JOIN THE ADVENTURE with Pink Jeep Tours as a Customer Service Rep! In this fun, fast paced environment you will meet customers from all over the world and play an important role in the start of a customer's tour adventure with us You must apply on our website to be considered - www.pinkadventuretours.com Hiring Now! PT and FT positions are now available! SUMMARY This position is focused on customer service and selling FUN! Customer Service Representatives (CSRs) sell various tour options with walk-in customers while maintaining a high degree of fun, integrity and professionalism. CSR's are responsible for selling tours, checking in customers, processing payments, and directing customers to the passenger pickup area. The CSR works closely with the Guide and Service Center teams to ensure a great tour experience and to address any issues that arise. RESPONSIBILITIES Sell tour adventures by explaining tour options, pricing, features, and availability. Accurately use booking software to schedule tours, process payments, and communicate customer requirements for guides and shuttle drivers. Communicates cancellation policy and acquires signatures for our waiver. Thorough and accurate data entry of reservations with customer names, payment information and notes. Reserve tours and verifies each check-in reservation for accuracy with payment type and source information. Assist customers with questions and address any customer concerns to ensure satisfaction. Contact Customers for late check-ins to acquire an estimated time of arrival. Reschedule tour if necessary. Assigns tours to Guides based on tour priority guidelines, number of passengers and customer pick-up locations. Balance passenger loads and manage guide breaks according to break schedule. Organize shuttle schedule and notifies the shuttle drivers of any updates to their schedule. Manages monetary responsibilities which include processing credit card payments, handling cash and voucher transactions. Handles overflow phone calls when necessary. Performs all aspects of the Opening / Closing Checklist. Serve as first-line of defense for all issues relating to tour operations. Strives for continuous process improvement and quality output. Assists in cleaning the tour office to ensure positive customer impression. Communicates effectively with customers, Guides and Service Department to ensure issues are addressed proactively. Provides back-up to the Pink Jeep Store and Passenger Coordinator during staffing shortages or to cover for breaks. QUALIFICATIONS & EXPERIENCE H.S. Diploma or equivalent required. Computer experience required (MS Windows, Outlook, Word & Excel) Prior customer service and sales experience preferable KNOWLEDGE, SKILLS & ABILITIES Team player who is self-motivated, detail oriented and takes initiative Good judgment and problem-solving skills Professional conduct and excellent communication with customers and peers Effective time management, prioritization and multitasking capabilities Works well in a team environment Must be able to maintain sensitive information in a confidential manner ESSENTIAL PHYSICAL REQUIREMENTS Ability to perform data entry tasks for up to 8 hours Ability to communicate with associates and customers on the phone and in person. Ability to read, count and write to accurately complete all documentation and computer transactions Ability to freely access all areas of the customer service dept. including the front and back office, waiting area, guide area (accessible by stairs) and parking lot Ability to operate and use all equipment necessary to perform the job (registers, computers, copier, fax machine, telephone, radio, and calculators) Ability to reach overhead, squat, bend, and walk up and down stairs throughout the day Ability to stand and sit for up to 8 hours per day Ability to move or lift equipment throughout the department generally weighing up to 25 pounds Ability to work opening and closing shifts and varied hours and days up to 8 hours per day Ability to use and be around a variety of cleaners in order to provide general cleaning of the office Ability to take each tour to familiarize yourself with the product on an ongoing basis Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Customer Service Representative will receive inbound service calls from existing and prospective clients, internal and external departments. While interacting with customers, the Representative will answer inquiries, resolve issues, respond to customer requests, uncover and explore sales opportunities for additional products and services and make qualified sales referrals. Works independently in servicing customers on a wide variety of products and services. Works with various departments to reconcile customer issues while attempting to limit future occurrences. Essential Job Responsibilities: Assist customers with account inquiries, servicing needs and issue resolution. Consistently deliver customer service that is knowledgeable, patient, prompt, empathetic and courteous. Research and provide verification and documentation of customer issues and resolution. Represent our customers in resolving issues by contacting other departments of expertise as needed. Build rapport and strengthen customer relationships while servicing customer needs. Maintain a thorough knowledge and understanding of First Niagara products and services. Effectively educates customers on the features and benefits of First Niagara products and services and is able to identify and recognize customer needs and opportunities to offer additional or enhance current products and services. Effectively recognize and act upon client retention opportunities. Provides customers first call resolution by coordinating and following up with other departments or lines of business as appropriate. Refer customer to appropriate department for sale closure. Meets and exceed established sales and production goals while contributing to the overall sales success of the team, Contact Center, and First Niagara. Adheres to established center and First Niagara policies and procedures related to servicing, sales, regulatory compliance and quality. Acts as a peer partner to other Contact Center employees, including recently hired employees. Provide guidance and assistance to less experienced representatives in person or via telephone. Works collaboratively in a team environment to achieve team, department, and business commitments Shows initiative and takes action with an appropriate level of independence. Supports and participates in changes to policies and procedures and is supportive of management decisions. Receptive to coaching and feedback, possess desire to meet/exceed goals and solve customer issues in a fast paced environment. Demonstrates flexibility in working additional hours based on business needs. Desired Skills and Experience Requirements: HS diploma or GED Minimum 1 year of Customer Service and/or Call center experience. Evening and weekend availability preferred. Ability to communicate effectively and clearly, both orally and in writing. Ability to communicate effectively and professionally with others, including exhibiting a courteous and conscientious business- like manner in the workplace Aptitude for working in a confidential and organized environment Must be able to represent department and First Niagara in a professional manner through actions and appearance. Must be able to attend a paid training program. Must demonstrate flexibility in working evening and weekend shifts. Predictable and reliable attendance and punctuality are essential functions of this position

Job DescriptionDescription: Reservationist Company: Verde Canyon Railroad Reports to: Reservations Manager Classification: Non-exempt, Hourly, Full-time/Part-time The Reservationist is the first point of contact for guests booking their Verde Canyon Railroad journey. This role handles ticket sales, answers inquiries, and provides friendly, accurate, and professional assistance to ensure a seamless booking process and positive guest experience. Key Responsibilities Guest Interaction & Booking Answer phone and online inquiries, process reservations accurately, and issue tickets. Provide detailed information on train schedules, pricing, special events, and packages. Process payments and handle reservation changes, cancellations, and related requests. Deliver excellent customer service, resolving guest concerns and escalating complex issues as needed. Data Management & Accuracy Use reservation software and data entry systems efficiently and accurately. Maintain updated records of guest interactions and reservations. Protect guest information and adhere to privacy and data security policies. Product Knowledge & Communication Maintain strong knowledge of Verde Canyon Railroad routes, amenities, history, and unique offerings. Communicate clearly and professionally with guests, using active listening to understand their needs. Quickly resolve routine issues and escalate complex problems when required. Compliance & Professionalism Follow all company policies and procedures related to reservations and sales. Represent the Verde Canyon Railroad with professional conduct, ethical sales practices, and a positive attitude. Perform other duties as assigned to support business operations and team needs Requirements:Qualifications & Requirements High school diploma or equivalent; must be at least 18 years old. Customer service or call center experience preferred. Must pass a drug screening and criminal background check. Strong communication, active listening, and problem-solving skills. Proficient in computer use and accurate data entry. Organized, detail-oriented, able to manage multiple tasks in a fast-paced environment and punctual. Flexible schedule including weekends, evenings, and holidays.

Job Title: Customer Service Representative II Work Arrangement: 100% Onsite Contract / Seasonal Schedule: Full-Time, Monday-Friday The Customer Service Representative II performs journey-level customer service activities initiated by the general public. This role provides in-person and telephone assistance, processes service requests, resolves customer issues, and ensures accurate handling of records, payments, and transactions while applying discretion and established policies. Key Responsibilities Confer with customers by telephone or in person to provide information about products or services. Provide services such as licenses, registrations, titles, permits, or program eligibility information. Take or enter orders, cancel accounts, and obtain details of customer complaints. Ensure appropriate actions are taken to resolve customer problems. Maintain accurate records of customer interactions, transactions, inquiries, and resolutions. Resolve service or billing complaints, including refunds, exchanges, or bill adjustments. Complete contract forms, change of address records, and service discontinuance orders using computer systems. Refer unresolved customer grievances to appropriate departments for further investigation. Determine charges for services requested, collect payments or deposits, or arrange for billing. Contact customers to respond to inquiries or provide updates on claim investigations or adjustments. Additional Duties Perform research, compile information, and analyze policies and procedures to resolve customer issues. Use discretion when releasing sensitive or confidential information. Periodically handle money receipts, reconcile cash, and prepare or transmit deposits to the bank or state treasurer as required. Qualifications & Skills Proven customer service experience in a public-facing environment. Ability to resolve difficult customer service complaints or problems. Strong communication, organizational, and problem-solving skills. Ability to work accurately with cash, records, and computer systems. Ability to follow established guidelines and procedures.

Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our team's growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. NLTS Inc. values teamwork within our agency and strives for good partnerships across all platforms. Job Description Our company represents Fortune 500 clients by assisting with new customer acquisitions inside the #1 retailers in the Flagstaff, AZ. area. We contribute to the growth and performance of the top brands in the nation with leading by example and hitting company goals. NLTS Inc. is dedicated to developing and training new marketing professionals. Learn to manage promotions and in-store events. Educate retail consumers on the products and services our clients offer. Qualifications **No experience is necessary, training is provided for those candidates that qualify.** Requirements IMPORTANT QUALIFICATIONS- All applicants must be: 1. COMPETITIVE, individuals to take our company to the next level. 2. DETERMINED to satisfy client needs 3. DEMONSTRATE GREAT COMMUNICATION & PERSONAL SKILLS 4. LEADERSHIP qualities 5. TAKE CHARGE personality 6. BUSINESS MINDSET Additional Information THIS IS AN ENTRY LEVEL POSITION. MANAGEMENT TRAINING NO DOOR TO DOOR SALES NOT A CALL CENTER

Inc. Pinnacle 13 is looking to fill positions for our rapidly growing sales team in the Flagstaff area. Our innovative firm is looking for outstanding, team-oriented professionals who enjoy friendly competition, working with others and maintaining relationships with customers. This position will be responsible for all aspects of the consumer sales pipeline and promotional sales strategy and its implementation in the local region. This is an extraordinary opportunity to be a part of a progressive local firm and make an immense impact on emerging and established brands with a team of highly ambitious, contemporary, and fun people. Job Description Looking for the Best of the Best in Customer Service! We are continuing to expand, growth potential is unlimited, and we are looking for ENTRY LEVEL applicants with fresh ideas. We offer a fun and exciting environment and flexible schedules. Our associates are able to travel if desired, and have the opportunity for advancement within the company. We only promote from within, so if you are looking for a true career opportunity, this could be the position you've been waiting for! Our full-time opening encompass the following: Promotions Communications Entry-Level Management Customer Service Key Responsibilities: Act as representative on behalf of our clients and provide quality customer service Answer questions regarding our client's products and services Ability to multitask, and adapt to changing demands and shifting priorities Willingness to work independently and within a team Trustworthy, honest and dependable individual Ability to work in a fast paced, high energy environment Excellent interpersonal and communication skills We Offer: FULL time positions only Weekly Pay Start working IMMEDIATELY No experience necessary Qualifications Qualifications: Must be 18 years+ Must back background check prior to hire MUST BE LOCAL- WE ARE HIRING ASAP Additional Information To be the best in our industry, we have to have the best people working for us. Providing the right work environment is important to us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded.

Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime • Perks - Discounts on menu items, safe work environment, & opportunities for growth • Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week) What we're looking for in our Store Team Members: • Demonstrates ability to maintain food and team member safety • Excellent customer service skills • Ability to operate store technology • Ability to assist with store operations Qualifications Minimum job requirements: • Must be 16 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!