Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between customer service associates and customer service attendants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer service associate and a customer service attendant. Additionally, a customer service associate has an average salary of $31,709, which is higher than the $30,946 average annual salary of a customer service attendant.
The top three skills for a customer service associate include patients, sales floor and plumbing. The most important skills for a customer service attendant are strong customer service, customer service, and cleanliness.
| Customer Service Associate | Customer Service Attendant | |
| Yearly salary | $31,709 | $30,946 |
| Hourly rate | $15.24 | $14.88 |
| Growth rate | -4% | -4% |
| Number of jobs | 380,943 | 292,907 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 39% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Customer service associates and customer service attendants have different pay scales, as shown below.
| Customer Service Associate | Customer Service Attendant | |
| Average salary | $31,709 | $30,946 |
| Salary range | Between $24,000 And $40,000 | Between $24,000 And $39,000 |
| Highest paying City | Richmond, CA | Seattle, WA |
| Highest paying state | California | Washington |
| Best paying company | Fidelity Investments | Salesforce |
| Best paying industry | Finance | Technology |
There are a few differences between a customer service associate and a customer service attendant in terms of educational background:
| Customer Service Associate | Customer Service Attendant | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 39% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between customer service associates' and customer service attendants' demographics:
| Customer Service Associate | Customer Service Attendant | |
| Average age | 40 | 40 |
| Gender ratio | Male, 38.4% Female, 61.6% | Male, 48.4% Female, 51.6% |
| Race ratio | Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 19.5% Asian, 6.6% White, 55.9% American Indian and Alaska Native, 0.7% | Black or African American, 11.1% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 7% |