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Envoy Air Inc. 4.0
Customer service manager job in Alexandria, LA
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Supports the Manager in meeting operational performance targets and monitoring the station operation budget
Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented
Reviews and standardizes procedures to improve efficiency within the operation
Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations
Investigates and resolves customerservice issues as well as operation issues
Participates on operational conference calls, station audits and prepares various reports
Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff
Maintains records such as time and attendance, personnel files and performance
Will provide guidance to the team on performance issues as well as coach and counsel employees.
As necessary, the Supervisor will work in the operation during peak or irregular periods
Qualifications
Who are we looking for?
Requirements:
Minimum Age: 18
High school diploma or GED equivalent
College coursework or college degree desirable
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management
Proven leadership and analytical skills
Ability to effectively and efficiently manage multiple and often competing priorities
Demonstrated ability to communicate verbally and in writing
Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs
Possess the legal right to work in the United States
Must be able to read, write, fluently speak and understand the English language
Previous working experience in a team lead, supervisory or managerial role preferred
Minimum one year customerservice experience preferred
Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines
Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
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$29k-37k yearly est. Auto-Apply 48d ago
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Dining Services Manager
Brookdale 4.0
Customer service manager job in Alexandria, LA
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or general education degree (GED) required. Two to four years experience in commercial kitchen, operation and line cooking, and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. State food service certification required, if applicable. ACF Certified Sous Chef (CSC) preferred.
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Familiarity with Microsoft software preferred. Basic typing skills are essential. A thorough knowledge of food safety and sanitation, culinary nutrition, and supervisory management is required.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Use hands and fingers to handle or feel
On-Call on an as needed basis
Reach with hands and arms
Possible exposure to communicable diseases and infections
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 25 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Requires Travel: Occasionally
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Plans, manages, and coordinates activities of the dining services department at one or more locations, and provides food services for residents and employees.
Develops standards for organization and supervision of dining services.
Maintains quality dining services within the prescribed budget.
Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals.
Oversees the food preparation and cooking, to ensure meals are prepared per company procedures.
Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed.
Prepares cleaning schedule, production worksheet and staff schedules.
Maintains inventory of food and nonfood items.
Selects, orients, and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services.
Develops and directs cost control system; prepares and submits department budget to director.
Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed.
Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control.
Ensures a continuous quality improvement program is in place and appropriate follow-up occurs.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$54k-89k yearly est. Auto-Apply 8d ago
Contract Services Manager
The Arora Group 4.2
Customer service manager job in Alexandria, LA
Currently recruiting a Contract ServicesManager in Alexandria, LA to coordinate complex clinical operations at a facility that houses individuals detained by Immigration and Customs Enforcement. The CSM performs personnel and Human Resources related functions to include providing direct supervision to all contract personnel. The CSM works closely with the GTM to ensure Contract staff orientation, training, and competency assessments are completed. On a daily basis, the CM plans, schedules, assigns, and directs contract staff in accordance with the contract and mission requirements.
DUTIES OF THE CONTRACT SERVICESMANAGER:
As Key Personnel, provides a broad range of front-line supervision and management to all Vendor staff under their purview.
Plans, schedules, assigns, and directs contract staff.
Coordinates and conducts site visits for staff candidates.
Performs personnel and Human Resources related functions.
Completes staff evaluations 90 days after hire and annually thereafter.
Establishes and maintains a strong and positive working relationship with the on-site Government Technical Monitors (GTM).
Works closely with the GTM to ensure Contract staff orientation, training, and competency assessments are completed with no interruptions to the daily operations.
Produces reports regarding contractor productivity and monitors contractor compliance with IHSC policy for all contract staff at the site.
Reviews identified patient records to assess adequacy of record keeping, and implementation of appropriate clinical guidelines and policy compliance.
Meets regularly with government technical monitors to ensure coordination and collaboration of staffing.
Ensures discipline Specific clinical and administrative in-services are provided for contract staff in accordance with agency policies and accreditation standards.
Leads or delegates the orientation and training within licensing scope and in accordance with agency policy, of new contract personnel to protocols, requirements, and the specifics of the patient population.
Serves as a team member for analyzing established protocol practices and identifying areas for improvement.
Participates with developing recommendations for improved efficiency of patient care.
Assists with program/project design activities, strategy development, problem resolution, and project implementation.
Performs record keeping functions in accordance with program policies and position.
Maintains functional proficiency and ease of use utilizing agency s electronic health records.
Completes all initial, annual and ad hoc training as required/assigned.
Maintains patient confidentiality, and confidentiality of medical records, in compliance with the Privacy Act and HIPAA regulations in all work activities.
Adheres to and maintains awareness of: IHSC Policies, Procedures, Directives, Operational Memoranda and accreditation standards as prescribed by ICE/IHSC.
Adheres to and participates in: IHSC s Safety, Prevention, Infection and Control, Quality Improvement, Patient Education and other programs and collateral duties as appropriate to position.
Attends and participates in general, medical, and clinical staff meetings.
EDUCATION AND EXPERIENCE:
Bachelor s Degree, from an accredited school reviewed by the Department of Education, in Nursing, Health Care Administration, Public Health or a related field.
Minimum three (3) years of supervisory experience in a complex health care setting as an administrator with strong business and management skills.
REQUIRED LICENSURE/CERTIFICATION:
This position does not require privileging by IHSC.
Maintains BLS for Healthcare Providers certification through the American Heart Association .
ABOUT THE ARORA GROUP
The Arora Group is an award-winning, Joint Commission-certified healthcare services and workforce solutions company that has provided medical care for the men and women who serve our country since 1989. Arora is one of the nation s top employers of physicians, nurses, allied health, dental, and other professionals in government contract jobs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$61k-95k yearly est. 5d ago
Dining Services Manager
Brookdale Senior Living 4.2
Customer service manager job in Alexandria, LA
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
* Medical, Dental, Vision insurance
* 401(k)
* Associate assistance program
* Employee discounts
* Referral program
* Early access to earned wages for hourly associates (outside of CA)
* Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
* Paid Time Off
* Paid holidays
* Company provided life insurance
* Adoption benefit
* Disability (short and long term)
* Flexible Spending Accounts
* Health Savings Account
* Optional life and dependent life insurance
* Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
* Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Plans, manages, and coordinates activities of the dining services department at one or more locations, and provides food services for residents and employees.
* Develops standards for organization and supervision of dining services.
* Maintains quality dining services within the prescribed budget.
* Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals.
* Oversees the food preparation and cooking, to ensure meals are prepared per company procedures.
* Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed.
* Prepares cleaning schedule, production worksheet and staff schedules.
* Maintains inventory of food and nonfood items.
* Selects, orients, and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services.
* Develops and directs cost control system; prepares and submits department budget to director.
* Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed.
* Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control.
* Ensures a continuous quality improvement program is in place and appropriate follow-up occurs.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Education and Experience
High school diploma or general education degree (GED) required. Two to four years experience in commercial kitchen, operation and line cooking, and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. State food service certification required, if applicable. ACF Certified Sous Chef (CSC) preferred.
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Familiarity with Microsoft software preferred. Basic typing skills are essential. A thorough knowledge of food safety and sanitation, culinary nutrition, and supervisory management is required.
Physical Demands and Working Conditions
* Standing
* Requires interaction with co-workers, residents or vendors
* Walking
* Sitting
* Use hands and fingers to handle or feel
* On-Call on an as needed basis
* Reach with hands and arms
* Possible exposure to communicable diseases and infections
* Stoop, kneel, crouch, or crawl
* Talk or hear
* Exposure to latex
* Ability to lift: Up to 25 pounds
* Possible exposure to blood-borne pathogens
* Possible exposure to various drugs, chemical, infectious, or biological hazards
* Requires Travel: Occasionally
* Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
$43k-57k yearly est. 8d ago
Salon Manager
Regis Haircare Corporation
Customer service manager job in Alexandria, LA
Smartstyle Hair Salon With over 180 full-service Smartstyle Hair Salons inside Wal Marts in 11 states, Yellowhammer Salon Group (YSG) is the largest operator of this brand in the United States. In these salons you'll have: * instant clientele in the world's busiest marketplace
* the potential to earn up to 60% commission (top stylists earn over $40/hr before tips!)
* on-going technical training
* support from engaged leadership so you are not alone!
We chose to be inside Walmart stores, where you'll see an average of 5,000 customers per day, (which is 150,000 per month---1,800,000 per year!) walking by your front door!
Other benefits of working with YSG
* Flexible schedules
* Career advancement opportunities
* Monthly on-trend educational topics to keep up with the latest trends
* Paid Vacation
* Health and Dental Benefits
* Unlimited $250 Referral bonuses
* Employee product and service discounts
* We hope you never need it, but we also offer confidential Workplace Chaplains for emotional and spiritual support!
Make your next move your best move! Join YSG, where we'll welcome you with open arms
Watch our short 2-minute video to share all the amazing things YSG has to offer
Please note that the stylist position requires a current cosmetology or barber license. You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.
$40 hourly 34d ago
General Manager
Trident Holdings 3.8
Customer service manager job in Alexandria, LA
Job Description
Starting Salary depends on location and geography, more wage information is provided during the interview process.
What makes a Trident Holdings Captain D's a great place to work?
It's our people. We understand that our employees are our greatest asset.
We are committed to developing and empowering our people, providing a stable, safe and enjoyable work environment for everyone to achieve their greatest potential. And our culture proves it.
As General Manager, you will be responsible for all aspects of your restaurant's operation. GMs are accountable for strategic planning, driving sales, staffing, controlling costs, achieving operations standards, leading teams and developing future leaders.
Here's what we have to offer you:
• Competitive Salary
• Vacation
• Bonus opportunities
• Meal benefits
• Benefit plans include medical, dental and vision for all eligible employees
• Professional development and growth opportunities
Here are the qualities we are looking for in our General Manager:
• You have at least 2+ years of leadership experience in the restaurant, hospitality or retail industries with proven success managing financial results
• Experience working in a hands-on, fast paced, high volume environment
• Commitment to quality food and exceptional guest service
• Ability to mentor and train team members
• Strong communication skills with the ability to resolve conflict and provide direction
• Involvement/understanding of managing inventory, labor costs, and overall control of financials
• Drive and determination -- think PASSION
• Desire for personal and professional growth
Requirements:
• Must be a minimum of 18 years of age.
• Completion of a Background Check and Valid Driver's License.
Physical / Mental Requirements:
• Continuously utilizes speech, hearing, near vision, eye/hand coordination, color definition, and manual/bi-manual dexterity.
• Frequently stands, walks, reaches above shoulders, bends, lifts and/or carries up to 50 pounds and works closely with others.
• Ability to perform repetitive movements over long periods of time.
• Occasionally utilizes sense of taste and smell, and far vision. Works around chemicals and cleaners; walks on uneven surfaces; may require utilization of a step stool/ladder; lifts and/or carries up to 50 pounds.
Work Conditions / Hours:
• Minimum of 50 hours weekly.
• Days and hours may vary according to business necessity, including weekends, evenings and/or holidays.
• Standard restaurant working conditions.
• May be exposed to extreme conditions common in a restaurant environment, such as extreme heat or cold from equipment or weather.
Are you a Superstar?
Get on our D's Roadmap, get promoted!
This doesn't have to be just a job; we offer career opportunities; the sky is the limit!
We promote from within and are looking for the next generation of leaders to apply today.
We are looking forward to adding you as the newest member of our family.
Trident Holdings is an Equal Opportunity Employer that values a diverse workforce.
$37k-60k yearly est. Auto-Apply 60d+ ago
Store Manager
People Science 4.0
Customer service manager job in Alexandria, LA
Retail Sales Leader We're seeking a results-driven Retail Sales Leader to manage daily operations, lead a motivated team, and drive sales. If you're passionate about leadership, technology, and customer experience, we'd love to meet you. Responsibilities
Oversee store operations and sales performance
Train, coach, and develop team members
Deliver outstanding customerservice
Promote internet and mobile solutions
Qualifications
2+ years of retail or sales management experience
Strong leadership and communication skills
Proven record of meeting sales goals
Benefits
Competitive pay with uncapped commission
Medical, dental, vision, and 401(k) match
Paid time off, holidays, and career growth
$34k-57k yearly est. 60d+ ago
Store Manager
Crumbl Cookies
Customer service manager job in Alexandria, LA
Do you love dough? Crumbl Cookies is a fast-paced bakery where we make everything from scratch daily.
Our crew members and dough makers learn to do everything in our kitchen. Job details include but are not limited to; making dough, balling cookies, dressing and boxing cookies, helping customers, making boxes, cleaning, etc. We work hard and know how to have fun
We are looking for energetic, accountable, and responsible General Managers that have high attention to details and works well with others!
Our Assistant Store Managers and Store Managers are expected to be the most efficient crew members in the store.
Responsibilities include:
• Read and understand Crumbl recipes
• Measure and combine ingredients using mixers, ovens, and other equipment to make cookies
• Decorating and displaying the finished product
• Ensure finished goods meet food safety and quality controls
• Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customerservice
• Strategize and achieve P&L targets
$35k-57k yearly est. 60d+ ago
Assistant Salon Manager
Smartstyle By YSG
Customer service manager job in Alexandria, LA
Job Description
Are you ready to take your salon career to the next level? Yellowhammer Salon Group is looking for a full-time Assistant Salon Manager who is passionate about people, beauty, and creating a positive experience for our clients.
WHY SHOULD YOU CONSIDER JOINING US?
Our dedicated managers and assistants offer guidance and support, creating a collaborative team environment that sparks innovation. With a commission structure offering both hourly wages and a percentage of business revenue, daily tips paid in cash, and rapid clientele growth is a given, no wonder we've got such happy team members! Every day is an opportunity for growth, creativity, and success.
THE GREAT PAY
We offer a competitive hourly rate averaging $15-20/hour. Your hard work will also be rewarded through bonuses, and tips, allowing you to earn even more as you build a loyal client base.
OUR SOLID BENEFITS
Medical and dental
$250 referral bonus
Vacation time
Your birthday off work
WHO ARE WE?
With locations in 11 states, we operate over 180 smartstyle salons. We help over 2 million customers look and feel more attractive every single year! We pride ourselves on providing affordable, quality services.
WHAT DOES YOUR DAY ENTAIL?
Plan on working evenings and weekends to accommodate our clientele. We close at 7 pm, so you'll never have to work a late night!
As an Assistant Salon Manager, you have a genuine enthusiasm for sharing your knowledge of the ins and outs of the business. You go beyond the stylist's chair and dive into the business side, ensuring your team is equipped with the essential tools for success.
You're a coach and mentor to your team, fostering a positive work environment where everyone can thrive. From handling hiring and recruitment to resolving conflicts and addressing client complaints, you tackle it all with ease and professionalism.
What's your secret sauce? It's your ability to bring out the best in others by being your absolute best self. Your enthusiasm, leadership skills, and unwavering commitment to excellence inspire and motivate your team to reach new heights!
DO YOU HAVE WHAT IT TAKES?
A current cosmetology or barber license
1 year of customerservice experience
Ability to stand, bend, and occasionally lift up to 25 pounds
If you're passionate and driven, we want to hear from you! Apply now and take the first step towards a fulfilling career with endless possibilities!
Job Posted by ApplicantPro
$15-20 hourly 11d ago
Location Manager
98Ventures
Customer service manager job in Alexandria, LA
UST is headquartered in Greenville, SC and offers support for all our team members and clients across the country. UST is a national logistics solutions company. We work with retailers and supply chain providers to transform the industry through operations, technology-based systems, and creative management solutions. Were dedicated to transforming our industry through innovation and technology. We understand both the retail and fulfillment side of the business, which makes us experts at managing warehouses, transitioning product, and interacting with customers.
We want our newest team member to be a team-player and take immense pride in what we do. We have continued to grow and are excited to add another to the UST family!
Location Manager Overview
As the Location Manager, you are responsible for the ownership of the day-to-day operations with an emphasis on the continuous development of relationships with Clients, Contractors, Customers, and Employees.The cornerstone of USTs growth and success is built upon the expectation that EVERY team member will Execute Excellence Every time - simply known internally as E3.
Pay:$50,000 to $55,000 per year salary + bonus opportunity
Schedule: Monday through Friday
Responsibilities
(Include, but are not limited to)
Conducts ride behinds and evaluations of contractors to determine skill levels and development opportunities
Handles product (offloads/loads trucks)
Coordinates with customerservice to ensure that all customers are satisfied
Depending upon the location size, a UST Location Manager may oversee an administrative support team
Ensures all claims are charged back to the appropriate driver
Ensures all operations are operating in compliance with DOT and OSHA requirements
Monitors KPIs to ensure a healthy and efficient operation
Monitors weekly reports to ensure financial objectives are being met
Monitors weekly settlements to ensure contractor goals are being achieved
Oversees accurate and efficient loading of all vehicles for the delivery of retail home products to the end consumer (last mile)
Recruits Independent Owner Operatorsand assists in the recruitment of their teams
Requirements
Ability to effectively communicate in writing and verbally
Ability to work a schedule that may include early mornings, evenings, weekends, and some holidays
Ability to lift & move heavy objects
Higher education and/or equivalent experience
Proficiency in Microsoft Office including Word, Excel, and Outlook
Experience in a 3PL model
Valid Drivers License
UST Logistical Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$50k-55k yearly 10d ago
Natchitoches - General Manager - Chili's
Chilli's
Customer service manager job in Natchitoches, LA
932 Keyser Ave Natchitoches, LA 71457 Min: $70,000 Annually | Max: $90,000 Annually < Back to search results Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.
For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.
Responsibilities
* Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
* Manage performance of the Management team, including performance evaluations, coaching and accountability
* Plan and implement weekly, monthly and yearly financial budgets
* Oversee all operations to ensure a great Guest experience
* Role model and hold Team Members accountable to operational and quality standards
* Foster open communication between Team Members and Management team
* Influence Team Member behaviors by championing change and restaurant initiatives
* Drive business results by utilizing Chili's systems to effectively control costs
* Follow operational systems, such as our Manager Timeline and performing quality Line Checks
* Hire, train, retain, and develop Team Members to take on larger roles
* Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
* Understand and practice safe food handling procedures
* Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant
About Us
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About You
* Dependable team player
* Prefers to work in a fast-paced environment
* Great multitasking skills
$70k-90k yearly 3d ago
General Manager
Arnold Family of Restaurants, LLC
Customer service manager job in Natchitoches, LA
Job Description
To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication.
If you're an experienced restaurant or retail manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. You're all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that - and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity.
WHAT ARE WE LOOKING FOR?
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You have at least 3 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results.
You're all about creating a great place to work for your team.
You want to make your customer's day and it shows in the way you are a “customerservice maniac”
We have a GREAT culture and look for GREAT people to add to our family. You are honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life.
You set high standards for yourself and for your people.
You're up for a challenge. You love the excitement of the restaurant business and know every day is different.
You're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.
If you want a management career with an innovative company, look no further than Pizza Hut. Apply today!
A QUICK NOTE ON SAFETY
At Pizza Hut, we are passionate about the health and safety of our team members and our customers. In addition to our already high standards of rigorous cleaning and sanitizing, we have introduced new methods, such as curbside carryout and contactless delivery, to help ensure the safety of everyone in our communities. You will be asked to participate in pre-shift temperature screenings and symptom checks, and to wear a mask during your shift. All protocols will be in accordance with local, state and federal guidelines and will be extended to the interview process.
We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.
$39k-71k yearly est. 10d ago
Store Manager Sally Beauty 02800
SBH Health System 3.8
Customer service manager job in Natchitoches, LA
SALLY STORE MANAGER:
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need passionate and talented people to make this happen!!
Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.
Your role as a Store Manager:
When it comes to the customer experience it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
You will make sure your store always looks its best!
Why youll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Qualifications to be a Store Manager:
At least 3 years of customerservice/retail sales experience and 1 year of previous sales management experience.
Previous experience in operational, financial and performance management.
Cosmetology license is a plus but not required.
Must be 18 years of age or older.
Passion for all things hair and beauty!
Legal wants you to know:
Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth.You are welcome here, and you can thrive here. We find beauty in YOU. Join us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$51k-66k yearly est. Auto-Apply 60d+ ago
Store Manager Sally Beauty 02800
Cosmoprof 3.2
Customer service manager job in Natchitoches, LA
SALLY STORE MANAGER:
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need passionate and talented people to make this happen!!
Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.
Your role as a Store Manager:
When it comes to the customer experience it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
You will make sure your store always looks its best!
Why youll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Qualifications to be a Store Manager:
At least 3 years of customerservice/retail sales experience and 1 year of previous sales management experience.
Previous experience in operational, financial and performance management.
Cosmetology license is a plus but not required.
Must be 18 years of age or older.
Passion for all things hair and beauty!
Legal wants you to know:
Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth.You are welcome here, and you can thrive here. We find beauty in YOU. Join us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$30k-40k yearly est. Auto-Apply 60d+ ago
Store Manager
Subway-30417-0
Customer service manager job in Oakdale, LA
Job Description
As part of the Subway Team, you as a Sandwich Artist will focus on four main things:
Providing an excellent Guest experience
Preparing and serving great food
Keeping restaurants clean and beautiful
Being a Team player
Key parts of your day to day will consist of:
Working with our Guests to knowledgeably recommend meal options and fulfill their orders from start to finish
Upholding food safety standards as you prepare and serve fresh food daily
Working with your teammates to keep all areas of the restaurant clean while maintaining a pleasant atmosphere for our Guests
As a Subway Team Member, you'll have access to:
Brand partnership discounts
Scholarship Opportunities
Opportunity to earn University course credits
Hands on career experience in a restaurant business
PREREQUISITES
Education: Some high school or equivalent
Experience: No previous experience required
ESSENTIAL FUNCTIONS
Ability to understand and implement written and verbal instruction.
Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
*You will receive training on your roles and responsibilities
Full Time/Part Time Shift positions vary by location
$36k-57k yearly est. 24d ago
General Manager
Trident Holding Company LLC
Customer service manager job in Leesville, LA
Starting Salary depends on location and geography, more wage information is provided during the interview process.
What makes a Trident Holdings Captain D's a great place to work?
It's our people. We understand that our employees are our greatest asset.
We are committed to developing and empowering our people, providing a stable, safe and enjoyable work environment for everyone to achieve their greatest potential. And our culture proves it.
As General Manager, you will be responsible for all aspects of your restaurant's operation. GMs are accountable for strategic planning, driving sales, staffing, controlling costs, achieving operations standards, leading teams and developing future leaders.
Here's what we have to offer you:
• Competitive Salary
• Vacation
• Bonus opportunities
• Meal benefits
• Benefit plans include medical, dental and vision for all eligible employees
• Professional development and growth opportunities
Here are the qualities we are looking for in our General Manager:
• You have at least 2+ years of leadership experience in the restaurant, hospitality or retail industries with proven success managing financial results
• Experience working in a hands-on, fast paced, high volume environment
• Commitment to quality food and exceptional guest service
• Ability to mentor and train team members
• Strong communication skills with the ability to resolve conflict and provide direction
• Involvement/understanding of managing inventory, labor costs, and overall control of financials
• Drive and determination -- think PASSION
• Desire for personal and professional growth
Requirements:
• Must be a minimum of 18 years of age.
• Completion of a Background Check and Valid Driver's License.
Physical / Mental Requirements:
• Continuously utilizes speech, hearing, near vision, eye/hand coordination, color definition, and manual/bi-manual dexterity.
• Frequently stands, walks, reaches above shoulders, bends, lifts and/or carries up to 50 pounds and works closely with others.
• Ability to perform repetitive movements over long periods of time.
• Occasionally utilizes sense of taste and smell, and far vision. Works around chemicals and cleaners; walks on uneven surfaces; may require utilization of a step stool/ladder; lifts and/or carries up to 50 pounds.
Work Conditions / Hours:
• Minimum of 50 hours weekly.
• Days and hours may vary according to business necessity, including weekends, evenings and/or holidays.
• Standard restaurant working conditions.
• May be exposed to extreme conditions common in a restaurant environment, such as extreme heat or cold from equipment or weather.
Are you a Superstar?
Get on our D's Roadmap, get promoted!
This doesn't have to be just a job; we offer career opportunities; the sky is the limit!
We promote from within and are looking for the next generation of leaders to apply today.
We are looking forward to adding you as the newest member of our family.
Trident Holdings is an Equal Opportunity Employer that values a diverse workforce.
$40k-73k yearly est. 2d ago
Store Manager -
Shop A Lott
Customer service manager job in Winnfield, LA
Job Description
Shop A Lott is a locally owned and operated family business. We offer stability and understand the work/life balance. We believe communication is the greatest asset and believe in working together to improve the company culture and customer satisfaction. As the Assistant Store Manager, you are the forwardmost face of the company and are expected to represent Shop A Lott in a positive manner.
We are looking for a professional and customerservice-oriented Assistant Store Manager to assist the Manager with daily operations. As the Assistant Store Manager, you will help supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks and monitoring inventory levels. The ideal candidate must be an excellent communicator and demonstrate growing leadership and interpersonal skills.
Essential Job Functions
An employee in this position may be called upon to do any or all of the following essential duties:
Oversee daily store operations, ensuring a clean and safe shopping environment, reporting any
hazards on the property by email to supervisors.
Maintain high food quality and safety standards, promptly addressing any unsafe conditions.
Manage hiring and HR responsibilities, fostering a positive work culture.
Monitor stock levels, ensuring proper product placement and shelf cleanliness.
Drive profitability through effective shrink management and operational excellence.
Required Skills and Qualifications
Proven experience in retail management or a similar role.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Knowledge of food safety regulations and best practices.
Ability to analyze financial data and drive store performance.
Ability to exert 10 lbs up to 40 lbs of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.
Support the Mission, Values and Vision of Lott Oil Company, Inc
Be Honest in all dealings with each other and each customer.
Have Integrity and be reliable.
Be Safe and act safely at all times.
Be Loyal and compassionate to each other, our customers, our friends and families in our communities.
Be Accountable in your words and deeds.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Experience:
Retail: 2 years (Preferred)
Work Location: In person
Job Posted by ApplicantPro
$35k-57k yearly est. 3d ago
General Manager
Flynn Pizza Hut
Customer service manager job in Winnfield, LA
Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.
**Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication.**
If you are an experienced leader, it is time to start a career with us. We are seeking someone who excels at leading teams, enjoys hiring and training, and is committed to delivering outstanding service to our guests. You love learning and guiding others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more.
If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity.
Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut.
Additional Benefits:
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$39k-71k yearly est. 60d+ ago
NAPA Store Manager
Napa Auto Parts, Louisiana MacHinery
Customer service manager job in Winnfield, LA
Job DescriptionDescription:
POWER UP YOUR CAREER WITH LOUISIANA MACHINERY COMPANY'S NAPA AUTO PARTS
Louisiana Machinery Company has been proud to represent Caterpillar for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat equipment, service, and parts since 1933. In 2008, Louisiana Machinery Company joined the NAPA Auto Parts family and currently operates four (4) NAPA Auto Parts stores. However, we are much more than your dad's auto parts store. In addition to automotive, we carry specialized tooling, hardware, filtration and aftermarket parts for heavy duty truck, heavy equipment, marine, and industrial applications. We have full hydraulic hose capabilities for any size application and offer complete repair service for all makes and models of heavy equipment including preventative maintenance programs, hydraulic cylinder and starter/alternator rebuild.
We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here!
THE OPPORTUNITY
We are searching for a Store Manager to join our growing operations at our Winnfield, Louisiana location.
YOU
The Store Manager is primarily focused on demonstrating true leadership with vision, collaboration, trust, respect and effectiveness while operating a market leading Louisiana Machinery Company owned store. As Store Manager, you will be taking on responsibility for overseeing the general business management, achieving maximum market penetration, driving store growth, protection of inventory and assets, and increasing sales and profitability by creating a superior customer experience. The qualified candidate in this position provides daily leadership to all store personnel and establishes a work experience that supports the Purpose, Mission and Values of Louisiana Machinery Company.
YOUR CONTRIBUTION
Instill Safety In Everything You Do.
Increasing store sales, profits and operational performance on a daily, weekly, monthly and yearly basis.
Protecting and maintaining the security of store inventory and assets.
Work and communicate with district manager to establish initiatives and business plans.
Work with district manager to develop, update and execute annual budgets and action plans.
Work with outside sales representative(s) in the identification, development and maintenance of new and existing customers.
Identify revenue opportunities and implement strategies and initiatives to take advantage of those opportunities.
Ensure both retail and wholesale customerservice is maintained at a high level.
Build a store team that consistently delivers high levels of customerservice and business results. Coaches team to achieve success in sales and to provide superior delivery service.
Coordinate planning and collaborate on the development, assessment, implementation and tracking of store growth initiatives.
Ensure that merchandise is received and stocked in a timely and accurate manner.
Ensure that all delivery vehicles are kept in safe working order and are maintained in such a way as to represent our company in a positive manner to both our customers and the public.
Ensure overall cleanliness of the store, stock room and outside areas.
Partner with district manager and human resource department for recruitment and employee relations for store personnel.
Perform other assignments and duties as assigned.
YOUR VALUE
You will execute the highest level of responsibility for promoting a safe working culture.
You will develop and maintain long-term relationships with our customers.
You will serve as a valuable asset in building your operation - people, parts and profits!
You will have the tools and building blocks to MAKE A CAREER here at Louisiana Machinery Company.
MOST IMPORTANT QUALIFICATIONS
Required: Valid Driver's License. Motor Vehicle Record (MVR) must meet Louisiana Machinery Company driving requirements.
Required: High school diploma, or equivalent. Technical or college degree is a plus.
ASE parts certification preferred.
Experience in heavy parts and service a plus.
Strong knowledge and skills of Microsoft Office software including Outlook.
Capable of operating TAMS point-of-sale system and cataloging.
Ability to process cash, check and credit card transactions.
Capable of recognizing and distinguishing letters and numbers (both visually and aurally) and remembering their sequence.
Excellent attention to detail and accuracy as well as ability to multi-task and is self-motivated
Excellent understanding of all retail store positions.
Ability to achieve quotas regularly; proficient in achieving goals and KPI's set by Louisiana Machinery Company.
Sound decision making capability; proficient people/leadership skills.
PHYSICAL AND OTHER REQUIREMENTS
Capable of lifting and moving merchandise of up to sixty (60) pounds.
Ability to move engine blocks, drums, and other heavy equipment using moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.
Ability to bend or stoop to floor-level shelves and be able to reach upper shelves (ten feet) with use of stool or ladder when necessary.
Ability to stand and walk for entire work shift.
Ability to speak clearly, listen attentively, and understand others as well as ability to give and receive instructions via telephone, computer messages, face-to-face, and in writing.
JOB FACTS
Must live within 40 mile radius of store.
Must be able and willing to travel for overnight stays for meetings, training, inventory and other events as required.
Must be willing to relocate within the state of Louisiana for future advancement opportunities.
Work hours: The Store Manager generally works 10-hour weekdays, alternates Saturdays and subject to being on-call.
LOUISIANA MACHINERY COMPANY, LLC BENEFITS
Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health)
Short- and Long-Term Disability Insurance
Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
401K Plan with Company Match
Paid Holidays & Vacation
Technician Tool Loan Program up to $2,000
Safety Boot / Safety Prescription Glasses Allowances
Employee Discounts
Credit Union
Technician Career Development Program - Shop & Field Service Training
SAFETY IN ALL WE DO
We require strict compliance with PPE (personal protective equipment) safety regulations.
We maintain compliance with all Federal, State and Local safety and company regulations.
All employees must follow all Company Health, Safety & Environmental (HSE) procedures.
Louisiana Machinery Company, LLC is a drug-free workplace, including marijuana and THC products.
ADDITIONAL INFORMATION
Louisiana Machinery Company, LLC and its affiliates are an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age (40 and over), national origin, disability, or status as a protected veteran. We proudly hire U.S. Veterans.
Louisiana Machinery Company, LLC uses E-Verify and complies with I-9 employment eligibility requirements of all new hires. Click here for your rights: click here for more information
Equal Employment Opportunity Know Your Rights: Workplace Discrimination is Illegal: click here for more information
Pay Transparency Nondiscrimination Provision: click here for more information
Louisiana Machinery Company, LLC and its affiliates are drug-free workplaces and post-offer, pre-employment process includes background check, drug/alcohol screen, and if applicable for the role, pre-employment physical/fit for duty assessments.
Requirements:
$50k yearly 4d ago
NAPA Store Manager
All Job Postings
Customer service manager job in Winnfield, LA
POWER UP YOUR CAREER WITH LOUISIANA MACHINERY COMPANY'S NAPA AUTO PARTS
Louisiana Machinery Company has been proud to represent Caterpillar for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat equipment, service, and parts since 1933. In 2008, Louisiana Machinery Company joined the NAPA Auto Parts family and currently operates four (4) NAPA Auto Parts stores. However, we are much more than your dad's auto parts store. In addition to automotive, we carry specialized tooling, hardware, filtration and aftermarket parts for heavy duty truck, heavy equipment, marine, and industrial applications. We have full hydraulic hose capabilities for any size application and offer complete repair service for all makes and models of heavy equipment including preventative maintenance programs, hydraulic cylinder and starter/alternator rebuild.
We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here!
THE OPPORTUNITY
We are searching for a Store Manager to join our growing operations at our Winnfield, Louisiana location.
YOU
The Store Manager is primarily focused on demonstrating true leadership with vision, collaboration, trust, respect and effectiveness while operating a market leading Louisiana Machinery Company owned store. As Store Manager, you will be taking on responsibility for overseeing the general business management, achieving maximum market penetration, driving store growth, protection of inventory and assets, and increasing sales and profitability by creating a superior customer experience. The qualified candidate in this position provides daily leadership to all store personnel and establishes a work experience that supports the Purpose, Mission and Values of Louisiana Machinery Company.
YOUR CONTRIBUTION
Instill Safety In Everything You Do.
Increasing store sales, profits and operational performance on a daily, weekly, monthly and yearly basis.
Protecting and maintaining the security of store inventory and assets.
Work and communicate with district manager to establish initiatives and business plans.
Work with district manager to develop, update and execute annual budgets and action plans.
Work with outside sales representative(s) in the identification, development and maintenance of new and existing customers.
Identify revenue opportunities and implement strategies and initiatives to take advantage of those opportunities.
Ensure both retail and wholesale customerservice is maintained at a high level.
Build a store team that consistently delivers high levels of customerservice and business results. Coaches team to achieve success in sales and to provide superior delivery service.
Coordinate planning and collaborate on the development, assessment, implementation and tracking of store growth initiatives.
Ensure that merchandise is received and stocked in a timely and accurate manner.
Ensure that all delivery vehicles are kept in safe working order and are maintained in such a way as to represent our company in a positive manner to both our customers and the public.
Ensure overall cleanliness of the store, stock room and outside areas.
Partner with district manager and human resource department for recruitment and employee relations for store personnel.
Perform other assignments and duties as assigned.
YOUR VALUE
You will execute the highest level of responsibility for promoting a safe working culture.
You will develop and maintain long-term relationships with our customers.
You will serve as a valuable asset in building your operation - people, parts and profits!
You will have the tools and building blocks to MAKE A CAREER here at Louisiana Machinery Company.
MOST IMPORTANT QUALIFICATIONS
Required: Valid Driver's License. Motor Vehicle Record (MVR) must meet Louisiana Machinery Company driving requirements.
Required: High school diploma, or equivalent. Technical or college degree is a plus.
ASE parts certification preferred.
Experience in heavy parts and service a plus.
Strong knowledge and skills of Microsoft Office software including Outlook.
Capable of operating TAMS point-of-sale system and cataloging.
Ability to process cash, check and credit card transactions.
Capable of recognizing and distinguishing letters and numbers (both visually and aurally) and remembering their sequence.
Excellent attention to detail and accuracy as well as ability to multi-task and is self-motivated
Excellent understanding of all retail store positions.
Ability to achieve quotas regularly; proficient in achieving goals and KPI's set by Louisiana Machinery Company.
Sound decision making capability; proficient people/leadership skills.
PHYSICAL AND OTHER REQUIREMENTS
Capable of lifting and moving merchandise of up to sixty (60) pounds.
Ability to move engine blocks, drums, and other heavy equipment using moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.
Ability to bend or stoop to floor-level shelves and be able to reach upper shelves (ten feet) with use of stool or ladder when necessary.
Ability to stand and walk for entire work shift.
Ability to speak clearly, listen attentively, and understand others as well as ability to give and receive instructions via telephone, computer messages, face-to-face, and in writing.
JOB FACTS
Must live within 40 mile radius of store.
Must be able and willing to travel for overnight stays for meetings, training, inventory and other events as required.
Must be willing to relocate within the state of Louisiana for future advancement opportunities.
Work hours: The Store Manager generally works 10-hour weekdays, alternates Saturdays and subject to being on-call.
LOUISIANA MACHINERY COMPANY, LLC BENEFITS
Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health)
Short- and Long-Term Disability Insurance
Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
401K Plan with Company Match
Paid Holidays & Vacation
Technician Tool Loan Program up to $2,000
Safety Boot / Safety Prescription Glasses Allowances
Employee Discounts
Credit Union
Technician Career Development Program - Shop & Field Service Training
SAFETY IN ALL WE DO
We require strict compliance with PPE (personal protective equipment) safety regulations.
We maintain compliance with all Federal, State and Local safety and company regulations.
All employees must follow all Company Health, Safety & Environmental (HSE) procedures.
Louisiana Machinery Company, LLC is a drug-free workplace, including marijuana and THC products.
ADDITIONAL INFORMATION
Louisiana Machinery Company, LLC and its affiliates are an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age (40 and over), national origin, disability, or status as a protected veteran. We proudly hire U.S. Veterans.
Louisiana Machinery Company, LLC uses E-Verify and complies with I-9 employment eligibility requirements of all new hires. Click here for your rights: click here for more information
Equal Employment Opportunity Know Your Rights: Workplace Discrimination is Illegal: click here for more information
Pay Transparency Nondiscrimination Provision: click here for more information
Louisiana Machinery Company, LLC and its affiliates are drug-free workplaces and post-offer, pre-employment process includes background check, drug/alcohol screen, and if applicable for the role, pre-employment physical/fit for duty assessments.
How much does a customer service manager earn in Alexandria, LA?
The average customer service manager in Alexandria, LA earns between $24,000 and $77,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.
Average customer service manager salary in Alexandria, LA