Customer service manager jobs in Asheville, NC - 304 jobs

Store - ASHEVILLE, NCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Job DescriptionDescription: REPORTS TO: Director of Outdoor Experience & Property FLSA CLASSIFICATION: Exempt GRADE: 5 requires living on site at assigned camp during overnight camping season (May - August) SUMMARY OF POSITION The Outdoor Experience Manager (OEM) develops, retains and increases girl and adult membership through planning and implementing engaging, dynamic outdoor programming. They are responsible for the overall camping and outdoor program management, including seasonal staffing, program design and delivery of summer camp and year-round programs, program marketing and risk management. The incumbent is responsible for providing outdoor programming at council-owned properties and in partnership with community partners. The OEM builds and maintains these strategic partnerships with local organizations, businesses and interest groups to further council's overall goals. ACCOUNTABILITIES Manage outdoor experience programming in the council's jurisdiction that could include: Management of weekend programming Management of summer overnight and day camp programming Recruiting, training and management of seasonal staff and year-round staff Coordinating services of all program and site vendors (food, supplies, program providers, etc.) Risk management, safety, security and crisis communication plans Development and delivery of all program activities for council-owned camps and geographic regions. Build and maintain partnerships with area organizations, businesses and interest groups that enhance program offerings to our membership. Provide leadership, coaching, feedback and development to seasonal staff ensuring measurable goals and accountabilities for customer service and member experience are set and achieved. Serve as an expert resource for staff and volunteers on the Girl Scout Leadership Experience program model, staying up-to-date and informed of expansion and changes in the evolution of the program. Establish and manage proactive risk management practices that address safety within the camp experience and environment for staff and participants. Provide leadership to staff in this area and in crisis response. Provide an annual calendar of program activities designed to meet the needs of girls. Work with the Director of Business Analytics to develop and maintain a quantifiable evaluation process and report to senior leadership regarding achievement of outcomes. Work with the council marketing department to design and implement an outdoor experience marketing plan to meet attendance goals and maximize attendance. Participate in the development of the budget for assigned programs and manage budget for assigned areas. Manage ACA accreditation process and ensure assigned program sites meet or exceed evaluation criteria to maintain accreditation. Engage cross-functionally with teammates to fully support annual council membership recruitment and retention plans. Actively participate in developing environments that foster diversity, equity, inclusion belonging and access through words, actions and attitude. Ensure work plans are designed to enhance the diversity of our membership. Perform other duties as necessary or assigned. Requirements: QUALIFICATIONS Core Competencies Outdoor Program Development Sales Ambition & Drive Achieve Results Problem Solving Marketing Knowledge Project Management Budget Administration Judgment & Decision Making Team-building & Development of Others Qualifications Bachelor's degree in recreation, education, non-profit management or related field or an equivalent combination of education and directly related experience Minimum of two years of demonstrated experience in youth program development and management of camp programs, including supervision of employed staff. Demonstrated competency in community organizing, planning, time management and problem-solving/conflict management. Willingness and ability to work regular and varied hours, including some evenings and most weekends; extended days and hours during summer camp season Willingness and ability to live on-site during the summer camp season, which may include moving between up to three camp properties. ACA Standards Visitor status or willingness to obtain Certification in or ability to become certified in first aid and one or more of the following: lifeguard instructor, archery instructor, boating and climbing. Training can be provided. Experience overseeing seasonal food service staff and health staff ADDITIONAL REQUIREMENTS Subscribe to the principles of the Girl Scout Movement and become and remain a registered member of GSUSA, Girl Scouts Carolinas Peaks to Piedmont. Successfully pass criminal and driver background investigation. Minimum age 25 Valid state-issued driver's license, valid auto insurance, acceptable driving record and access to a vehicle on a daily basis, and willingness and ability to travel throughout the council's geographic area. PHYSICAL DEMANDS & WORK ENVIRONMENT The employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls including the operation of computer keyboard, calculator, copier machine, and other office equipment; reach with hands and arms; climb stairs; balance; bend and stoop, kneel, crouch or crawl; talk or hear within normal range for telephone use. The employee must occasionally lift and/or move up to 35 pounds. The employee must have close visual acuity to perform activities such as viewing a computer terminal, preparing and analyzing data and figures and extensive reading. DISCLOSURE & ACKNOWLEDGEMENT The statements above reflect the essential functions and qualifications for this job but should not be considered an all-inclusive listing. Employees may be asked to perform other duties as needed to ensure the smooth functioning of Council operations. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. All employees of the Girl Scouts Carolinas Peaks to Piedmont are employees "at will."

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. Duties and Responsibilities: Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience Greet each customer and uses his or her name whenever possible Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together Check the bottom of every cart and under all baby seats for items before completing an order Follow correct bagging procedures for the correct use of bags by type Scan customers' order and handles the payment transaction, per standard practice Avoid personal conversations with other associates when customers are present Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers Follow procedures for refunds and error correction Make every attempt to maintain accurate cash control Follow procedures and performs overrides Identify customers needing assistance and offers to take the customer's order to their car Maintain alertness and calls for assistance when needed to service customers per service standards Check prices quickly and accurately Is courteous and helpful to other associates Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice Ensure work station and front end area of the store has a neat and clean presentation Report any register malfunction to the Customer Service Manager or MOD Ensure the MVP savings center KIOSK is filled with paper and properly working Adhere to all company guidelines, policies and standard practices Observe and correct all unsafe conditions that could cause associate or customer accidents Notify QA of any cleaning issues or maintenance required on front end Successfully complete computer based training (CBT) and training aid courses Perform all other duties as assigned Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

The Customer Service Lead is responsible for upholding and embodying the Earth Fare Customer Service standards at all times to ensure that every customer has the best shopping experience possible. Additionally, they ensure proper accounting of the Front End of the store while maintaining a safe, secure and customer focused environment. This role is balanced evenly between conducting operational tasks in the Cash Office, managing cashier breaks during the day, running a cash register when needed and responding promptly and professionally to customer service opportunities. Essential Functions Upholds, communicates and supports the Earth Fare vision, standard operating procedures and customer service creed while maintaining a clean, organized, safe and secure work environment. Operational Tasks: This role assists with the reconciliation and recording of cash register drawers and daily balancing of the Cash Office. The Customer service lead communicates any cash or paperwork discrepancies, security issues, or customer service opportunities to the Front End Manager in a timely manner. This role prepares the daily bank deposits and change orders and prepares all Cash Office paperwork, including preparing and disseminating store reports to the Home Office on a daily basis. The Customer Service Lead is instrumental in communicating policies and procedures to cashiers keeping them up to date on any changes as well as coaching and training cashiers on the standard operating procedures for the department. This person works with the Front End Manager to promote loss prevention and security awareness, as well as ensures the void and refund policies are being followed accurately. The Customer Service Lead will delegate tasks to the Cashiers during slower periods of time and perform other duties as directed by the Front End Manager. This position also performs open and closing duties, runs a cash register, works the customer service desk and assists the Front End Manager with audits. The Customer Service Lead helps maintain a clean and sanitary restroom in the store. They also attend required department and store meetings. Merchandising: Maintains an attractive Front End Department by implementing Earth Fare merchandising/marketing guidelines as outlined by the Front End Manager. Department Conditions: Maintains cleanliness, sanitation, and overall organization of the department including all fixtures, storage, work stations/cash registers and Cash Office Knowledge and Essential Critical Skills/Expertise Must demonstrate excellent customer service to customers and Team Members at all times. Must be able to work independently and within a team setting. Must be organized and pay close attention to detail. Must have strong communication skills and conduct oneself in a professional manner at all times. Must be able to prioritize and multi-task while assisting customers and team mates. Must be able to read and follow both written and verbal instruction from the Front End Manager and other store management. Must have proficient math and bookkeeping skills. Must have proficient cash handling skills. Willingness to work a flexible schedule to include nights, weekends and holidays. Flexibility to support sister stores in the same region when business needs arise. Must attend work on a regular and predictable basis. Must complete assigned tasks in a safe manner and in a constant state of alertness. Must uphold Company policies, including the anti-harassment program. Must work in a cooperative manner with managers, supervisors, coworkers, customers and the public. Must uphold the highest standard of integrity, honesty and ethical behavior. Must work effectively and efficiently under stressful conditions. Must be able to work varying shifts, including overtime. Qualifications Experience Previous cash handling and customer service experience required. Previous book keeping experience preferred. Earth Fare experience preferred. The knowledge, skills and abilities listed above may be acquired through levels of education and experience, however, any equivalent combination of education and/or experience, which provide an applicant with the listed knowledge, skills and abilities to perform the essential duties and responsibilities of the job, is acceptable. Environmental Conditions Works in a fast-paced environment with a focus on customer service. Will stand, walk and be on ones feet a majority of scheduled work shift. Physical Demands Must be able to lift up to 50 pounds. (In the event an item weighs over 50 pounds the Team Member should have another member of the team help lift the item). Must be able to bend, reach, stoop, kneel and squat. Must be able to push, pull, and maneuver heavy loads. Must be able to stand and be on ones feet the majority of the work day.

Join a team that's shaping the future of customer engagement at Cameron Ashley! We're looking for a Customer Experience Coordinator who thrives in a collaborative, fast-paced environment. In this role, you'll play a key part in supporting our Customer Experience team and helping customers and employees make the most of Connect, our eCommerce platform at ************************ What You'll Do: As the Customer Experience Coordinator, you'll work closely with our Sales, Marketing, eCommerce, and Category Management teams, as well as directly with customers and suppliers. Your responsibilities will include: Customer Onboarding & Training: Set up new customer accounts and ensure smooth access to ConnectConduct engaging training sessions for customers and new employees on website functionality and order entry Product Information Management (PIM):Create and enrich product SKUs using data from our ERP system (NxTrend) Maintain accurate, up-to-date product information on Connect Cross-Functional Collaboration: Partner with sales teams and suppliers to gather detailed product data Support marketing and merchandising initiatives to enhance the online customer experience Customer Engagement: Attend regional trade shows to promote Connect and educate customers on its benefits And more: Take on additional projects that improve our digital customer experience Who You Are: We're seeking someone who is: Detail-oriented and highly organized Comfortable managing data and digital systems Skilled in communication and customer training Collaborative with cross-functional teams Curious about products, technology, and process improvement Preferred Experience: Experience with ERP systems (such as NxTrend) Background in eCommerce, sales support, or customer service Proficiency in Microsoft Office and general data management Why You'll Love Working Here: At Cameron Ashley, you'll be part of a team dedicated to making our customers' jobs easier and their businesses more successful. We offer: Competitive compensation and benefits Opportunities for career growth and development A supportive team culture focused on innovation and customer success

Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Hiring Immediately - Full Time Senior Customer Service Coordinator - Marion, NC Dayshift What We Offer * Medical, Dental and Vision benefits available immediately * 401K with company match * 80 hours of Paid Time Off and 12 Paid Holidays * Other benefits such as company paid Long-Term & Short-Term Disability, Tuition Assistance and more * Annual Reimbursement for Safety Shoes * Comprehensive training with numerous learning and development opportunities * A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work. The Opportunity * The Customer Service position has primary responsibility for establishing strong relationship with appropriate Customer contacts to assist in business maintenance and development; Work collaboratively with Production Planning, Quality and Operations to meet customer, plant and division objectives. * Receives and responds to customer inquiries. Requests can range from pricing and placing new orders, new artwork, order complaints or A/R assistance * Communicates with customers in a timely and professional manner (delivery issues, production shortages) * Acts as a liaison between Customer and Scheduling/Manufacturing to ensure that all customer requirements are met in a timely manner * Prepares quotations for customer and follows up to generate further customer interest. * Sales Support - provides administrative support to sales team * Coordinates new business reviews with Project Management and Planning * Monitors and resolves financial issues pertaining to open items, accounts receivables, pricing and billing discrepancies * Maintains appropriate corresponding files for documentation * Provides other assistance to the Customer Service Manager as requested * Works to promote teamwork at all levels of the company * Willing to work flexible hours, if necessary * Perform all duties according to established safety policy, including wearing all required PPEs to perform duties * Must be able to back up each employee in department * Performs other job duties, as assigned. What You Need To Succeed * Must have an Associate's Degree from an Accredited Two-Year College or Technical School; Bachelor's Degree preferred * Minimum of 1-3 years of experience in related field * Competent in various software applications and certifications, such as Microsoft Office (Word and Excel) * Must be able to function effectively in a fast-paced environment. * Excellent organizational skills to include follow-up and accountability. Attention to detail is critical to maintain accuracy and fulfill customer expectations. * Professional customer satisfaction skills needed to maintain positive external and internal relationships. * Excellent oral and written communication skills to include effective listening. Must be able to understand and/or explain technical procedures. * Ability to easily adapt to fluctuations in business cycles and workload. * Some travel may be required. * Ability to work independently and within a team environment. * Sound judgment in decision-making, remaining calm under pressure * Exhibits maturity during a crisis maintaining composure and completing tasks * Willing to work toward a win/win solution; promotes harmony and unity among peers Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off You May Be a Great Fit as a Customer Care Manager at Ben Hibberts - State Farm Agent If: You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: Forest City, NC 28043 At Ben Hibberts - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions. Responsibilities Manage customer inquiries and support daily service activities. Coordinate team communication to maintain efficient workflows. Assist with account updates, billing inquiries, and policy reviews. Track service metrics and report progress to the agent. Support community engagement and customer outreach initiatives. Qualifications Excellent communication and organizational skills. Strong attention to detail with the ability to manage multiple priorities. Prior experience in customer service, office management, or administrative support preferred. Must be able to obtain applicable state insurance licenses.

Gentry Service Group is located in Swannanoa, NC is a customer focused, heating and air-conditioning company that was originally started in 1963. We employ highly skilled associates whose goal is to provide the best customer service to Asheville and the surrounding area. We are looking for an experienced Commercial Service Manager to join our growing team! Primary Job Function: To manage the commercial service operations of the company. This includes overseeing the daily dispatching and efficiencies of the service technicians and department. Other duties include customer relations, reviewing all billing and warranty claims, interaction with the other managers in respect to their warranty and installation needs. The Commercial Service Manager is expected to handle all aspects of the commercial service department and to ensure its continued profitability and growth. Hours: 40 hours a week, Monday through Friday Pay: $70 - $90k annually - based on experience - plus bonuses. Responsibilities: * Achieve planned gross profit through leadership and management of service staff. You will also be responsible for generating annual revenue and are accountable for all team activities and business results. * Understand sales criteria and hold your team accountable for exceeding revenue goals. * Assure proper staffing, training, tools, systems, and procedures are in place to allow staff to complete all work in a quality and cost-effective manner. * Prepare complete, clear, and concise reports, proposals, required company paperwork as required. Maintain support information relative to ongoing work. * Profitability improvement to Service Agreements. * Oversee and manage the service warehouse inventory. * Oversee required parts are ordered by service coordinators without delay to ensure work deadlines are met. * Reviews applicable reports each month and provides feedback to service technicians. Feedback includes areas where productivity needs improvement * Oversee Training and developing HVAC Field Technicians. Appraises performance, rewards, and disciplines technicians. Responsible for interviewing, hiring, reviewing, and terminating technicians * Review daily service tickets and XOI * Prepare repair quotes and submitted to the customer quickly and accurately * Oversees assigned HVAC service van fleet. Monitors all trucks are being maintained and operated as required and used according to company policies. This includes ensuring that the technicians can work out of the vehicle efficiently and that parts stocked in each van is adequate. Monitor that in-truck parts inventory is kept at proper levels. * Addresses complaints and resolving problems from the field or from external customers. * Manage team schedule to meet ongoing customer demand and seasonal spikes. * Make sure incentive programs are equitable and properly documented. * Review and approve invoices, timecards, curbside feedback, and option sheets. * Serve as a technical back-up for field technicians when necessary. * Build quotes into quoting software and ordering parts. Required Qualifications: * Proven track record in service, with 5+ years in management. * Detail oriented and highly organized with exceptional follow-through abilities * Valid driver's license and insurable driving record * Basic computer skills required, MS Office, Service & Dispatch system * Ability to inspire and lead others to attain company goals. * Multi-tasker who enjoys challenge * Highly motivated, top performer who can instill pride of workmanship in self and others. * Strong communication skills/sales/customer service

Job Title Service Manager Business Function Management Branch Name MHC Kenworth-Asheville Date 01-15-2026 Address 1895 Old Haywood Road City Asheville State NC Job Overview & Essential Functions Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Service Manager. The role of the Service Manager is responsible for the day-to-day operation of the branch's Service Department in compliance with established policies and procedures. Plans, directs and controls the activities of the Service Department to ensure the overall growth and profit objectives are met. Formulates the major objectives, specific plans, plan procedures and programs for the Service Department; evaluates the department's results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs. * Assesses present and future needs, trends, problems and profit opportunities of the Service Department. * Within the Company's overall plans and policies, establishes short and long-term operating and financial objectives for the Service Department. * Ensures that approved policies and objectives are clearly understood and effectively applied within the department. * Formulates annual and monthly sales/profit objectives and expense budget in accordance with company objectives. * Reviews and appraises the results of activities within the department and takes appropriate action as necessary. * Travels with outside sales force and own on to customer locations on a regular basis promoting Service Department and dealerships. * Works with Parts Manager and outside sales force in a proactive way to improve labor sales efforts of outside sales force. * Maintains appropriate communication within and between all departments within the branch. * Promotes safe work habits and ensures that safety rules are followed. * Develops and maintains policies and practices which will ensure positive employee and customer relations. * Is familiar with the activities of competition, market conditions and department operation; keeps the Branch Manager informed. * Coordinates the processing of warranty claims with Warranty Manager and administers warranty and policy adjustments in the most fair and honest manner for the customer, dealership and vendor. * Performs other duties as assigned by a supervisor. SAFETY-SENSITIVE This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties. Qualifications * CDL preferred. * Minimum of four years' experience in related field. * Must display excellent leadership and communication skills. * Requires previous supervisory experience. * Must have positive can-do attitude. * Must have strong work ethics and commitment to extra hours when needed. Benefits * Competitive Salary * Medical, Dental and Prescription Insurance * Disability and Life Insurance * Paid Time Off program * 401k and Profit Sharing with Employer Match * Flexible Spending Account * Internal Promotion Opportunities * On the Job Training About Us MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional. Equal Opportunity Employer / Veterans / Disabled

Job Description Service Manager Fountain Services, LLC - Spindale, NC About Fountain Services, LLC Established in 1946, Fountain Services, LLC has been a trusted leader in the electrical contracting industry for over 75 years. With offices across North and South Carolina, we specialize in residential, commercial, and industrial electrical services. Our mission is to empower employees through ongoing training, career development, and a culture of integrity, accountability, and mutual respect. We don't just build electrical systems - we build careers. Why Join Fountain Services? Career Growth: Structured leadership pathways (including Foreman and Superintendent Academies), tuition reimbursement, and bi-annual performance reviews. Supportive Culture: Work in an environment that values employees, fosters leadership, and encourages professional development at all levels. Community Impact: Active sponsorship of youth sports, nonprofits, and workforce development boards. Benefits: Competitive wages with performance bonuses and promotion opportunities Health, dental, and vision insurance 401(k) retirement plan with company match Paid holidays and PTO Tuition reimbursement and technical/leadership development programs Employee Assistance Program (EAP) Company-sponsored team-building events and activities Your Role: Service Manager - Spindale, NC Fountain Services is seeking a highly qualified and experienced Service Manager to oversee the operations of our Spindale, NC service division. This role is critical to the success of our service operations, focusing on leadership, quality assurance, customer satisfaction, and business performance. As Service Manager, you will report directly to the Service Division Manager and be responsible for managing day-to-day field service operations across residential, commercial, and industrial markets. This includes team supervision, scheduling, quality control, and hands-on leadership across active job sites. Key Responsibilities Lead and supervise service technicians and apprentices within the Spindale service area Ensure high-quality communication and service delivery to clients Provide training, mentoring, and ongoing development for field staff Promote and enforce company safety policies and procedures Manage allocation and coordination of manpower, materials, tools, and equipment Collaborate with other departments and divisions for operational alignment Monitor productivity, profitability, and performance of service jobs Perform jobsite inspections and offer direct support where needed Prepare and deliver regular performance and operations reports to leadership Set individual and team performance goals and monitor progress Minimum Requirements High school diploma or GED Minimum 10 years of experience in the electrical service field (commercial/industrial service or maintenance) At least 2 years in a supervisory or management role Must pass a pre-employment drug screen and background check Must reside within 30 miles of Spindale, NC Our Four Keys to Success At Fountain Services, all employees - from apprentices to leadership - commit to: Show up every day on time Appreciate instruction from leaders Let your work ethic speak for you Retain knowledge We're looking for professionals who want to build a long-term career in a company that values growth, integrity, and high performance. If that sounds like you, we want to hear from you.

The facility is a Full-service Truck Dealership and represents Mack, Volvo, Isuzu and we also represent Clark & Clement Trailers. The company has been family owned and operated.Love a challenge? We are here for you! Come Grow with us! Service Manager Benefits: Weekday Shift with hours of operation being 7am to 6pm Great PTO Plan 401k plus employer match Medical benefits Dental benefits Life insurance Salary + Bonus Position Service Manager Responsibilities (some of them): Responsible for customer relations by ensuring customer satisfaction, maintaining contact with customers, etc. Responsible for personnel training and development Responsible for productivity and job scheduling Responsible for ensuring accuracy of work performed and quality control over jobs Responsible for Service Department organization Responsible for building maintenance Responsible for ensuring repair orders and warranty claims are processed expeditiously with correct charges and clear and easy to understand write ups. Responsible for ensuring a great culture and environment for the service personnel. Planning and Budgeting Asset Management and Control Responsible for providing excellent customer service Responsible for maintenance and control of assigned tools and equipment Safety - assures that the work environment is sage and in compliance with OSHA Requirements Service Manager Requirements: High School Graduate, preferably a post high school degree or professional industry related training Good technical aptitude Dependable Ethical Honest Accountable Trustworthy Must be a team player, and have a positive attitude Ability to maintain control and focus under stress Good interpersonal skills Sense of urgency in getting things accomplished Ability to motivate other to work towards a common goal Ability to develop and to encourage others to reach their full potential Empathy for needs of the customer, strong desire to excel in satisfying customers Very good problem-solving skills Good at multi-tasking Thrive in a fast paces environment Enjoys training and continuous learning Able to use and be proficient on computer as multiple software programs are utilized daily 5+ Years of Service Manager Exp

Join our team: Fred Anderson Automotive Group is looking for an Automotive Service Advisor for our Nissan of Asheville site. We are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs. The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process. The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success What we have to offer: · A culture of caring, belonging, and respect for everyone · Managers that people want to work with · Career growth and advancement · Leadership development, innovative training and learning systems · Competitive compensation plans · 401k retirement plans with company match · Comprehensive health benefits packages, including telehealth and behavioral health services · Paid employee referral, recognition, and bonus programs · Paid time off, bereavement, and vacation benefits · Industry leading maternity and paternity leave · Employee discounts on parts, service, vehicle purchases, and local entertainment What we are looking for: · Individuals with friendly and outgoing personalities · Ability to build rapport and follow up with guests throughout the service process · Possess strong communication and organizational skills · Assist customers in maintaining vehicles according to manufacturer standards · Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance · Strong focus on providing the highest level of customer service to our guests · Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards · Individuals with prior sales, customer service, or hospitality experience · Valid driver's license with acceptable motor vehicle record is required · Highschool diploma or equivalent Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes. Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.

Service Manager Fountain Services, LLC - Spindale, NC About Fountain Services, LLC Established in 1946, Fountain Services, LLC has been a trusted leader in the electrical contracting industry for over 75 years. With offices across North and South Carolina, we specialize in residential, commercial, and industrial electrical services. Our mission is to empower employees through ongoing training, career development, and a culture of integrity, accountability, and mutual respect. We don't just build electrical systems - we build careers. Why Join Fountain Services? Career Growth: Structured leadership pathways (including Foreman and Superintendent Academies), tuition reimbursement, and bi-annual performance reviews. Supportive Culture: Work in an environment that values employees, fosters leadership, and encourages professional development at all levels. Community Impact: Active sponsorship of youth sports, nonprofits, and workforce development boards. Benefits: Competitive wages with performance bonuses and promotion opportunities Health, dental, and vision insurance 401(k) retirement plan with company match Paid holidays and PTO Tuition reimbursement and technical/leadership development programs Employee Assistance Program (EAP) Company-sponsored team-building events and activities Your Role: Service Manager - Spindale, NC Fountain Services is seeking a highly qualified and experienced Service Manager to oversee the operations of our Spindale, NC service division. This role is critical to the success of our service operations, focusing on leadership, quality assurance, customer satisfaction, and business performance. As Service Manager, you will report directly to the Service Division Manager and be responsible for managing day-to-day field service operations across residential, commercial, and industrial markets. This includes team supervision, scheduling, quality control, and hands-on leadership across active job sites. Key Responsibilities Lead and supervise service technicians and apprentices within the Spindale service area Ensure high-quality communication and service delivery to clients Provide training, mentoring, and ongoing development for field staff Promote and enforce company safety policies and procedures Manage allocation and coordination of manpower, materials, tools, and equipment Collaborate with other departments and divisions for operational alignment Monitor productivity, profitability, and performance of service jobs Perform jobsite inspections and offer direct support where needed Prepare and deliver regular performance and operations reports to leadership Set individual and team performance goals and monitor progress Minimum Requirements High school diploma or GED Minimum 10 years of experience in the electrical service field (commercial/industrial service or maintenance) At least 2 years in a supervisory or management role Must pass a pre-employment drug screen and background check Must reside within 30 miles of Spindale, NC Our Four Keys to Success At Fountain Services, all employees - from apprentices to leadership - commit to: Show up every day on time Appreciate instruction from leaders Let your work ethic speak for you Retain knowledge We're looking for professionals who want to build a long-term career in a company that values growth, integrity, and high performance. If that sounds like you, we want to hear from you.

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 5 states, 9 cities and has 21 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 12 years and counting! Come develop your career with an award-winning, customer focused automotive group. We're looking for a SERVICE MANAGER to join our team at FRIENDSHIP NISSAN OF FOREST CITY! Our ideal candidates are reliable, self-motivated and enjoy working with people! What You'll Do: * Hire, effectively train, and supervise all service department personnel * Enforce safety requirements * Work closely with the Fixed Operations Director * Create and exceed objectives for the department, to include an annual operating budget and marketing plan * Maintain high Customer Service Index rating by handling customer complaints immediately and appropriately * Match customer requirements and concerns to various service options * Ensure the customer remains informed and updated throughout the service process * Maintain customer follow up system to encourage repeat and referral business * Comply with the federal, state, and local regulations for the department * Continue education of new products, features, and accessories * Demonstrate positive attitude consistent with Friendship culture What You'll Bring: * 3-years related automotive dealership experience * Flexibility in a fast-paced environment * A focus on providing excellent customer service * The desire to build and support a top performing team * Excellent communication and relationship building skills * An ability to work well in process-driven environments * Organized and detail oriented mindset Compensation and Benefits: * Your compensation will be driven through an aggressive commission structure and will also offer guaranteed income. * Your benefits package will include medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements. Please note that only well qualified candidates will be contacted for further consideration.

Requirements Education, Training, and Experience: Fifth year college or university program certificate; or four years in a service position at an apartment community and/or training; or equivalent combination of education and experience. EPA certification - Universal Level; HVAC certification required. Abilities and Aptitudes: Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include Close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Must be results orientated and self-starter. Organization skills and attention to detail are essential. Must be mechanically inclined. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Specific Skills: Knowledge of bookkeeping, business math, accounting, management and marketing. Must be computer literate and be able to use office equipment, including typewriter and calculator. Knowledge of plumbing, heating, air conditioning, construction and electrical. Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps. Length of Training Curve: Three to six months. Output: Position is evaluated by ability to: Complete service orders in a timely fashion. Control maintenance costs. Supervise outside contractors and other maintenance personnel. Maintain positive relations with community residents and other Associates. Supervision: Position is supervised by the Community Manager who assesses and evaluates performance.

Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules. Number of weekly hours may increase or decrease due to seasonal flight changes. General Purpose of Job: Serves as a working shift Supervisor for daily operations. Directs, trains, and coordinates an assigned shift for services provided to airlines and charter aircraft. Lead by example, exemplifying integrity, professionalism, and excellent communication skills. Motivate to achieve results while leading people fairly and with respect. Must be totally committed to the importance of serving the customer and have an excellent customer service focus. Essential Duties and Responsibilities: Plans, organizes, directs, and participates in the Ramp Services operations for both contracted commercial flights and charter aircraft. Service operations include passenger check-in, security screening; baggage transfers to and from aircraft, aircraft cleaning, lavatory services, and aircraft power unit hookups. Direct and train assigned Agents. Training includes new employee training and on-going in-service training, including monthly compliance and yearly safety training. Maintains required training records. Implements departmental policy as directed for operations. Advises the General Manager and Regional Manager on policy issues, including making recommendations and decisions as appropriate and developing more efficient methods of operations as needed. Coordinates Services activities with air carrier personnel, station managers, and representatives of the Transportation Security Administration (TSA) as required for assigned shift. Participates in the operation and training of various types of equipment, including, but not limited to, aircraft loading bridges, baggage tugs and carts, belt loaders, electric carts, lavatory carts, portable water carts, air starts, towbars and portable stairs in and around aircraft. Ensures equipment is always maintained in good working order. Ensures compliance with current Federal Aviation Administration (FAA) and TSA security regulations, airline corporate rules and regulations, directives, and procedures. Implements necessary changes in operations as directed. Attends regular and as-needed meetings. Maintains emergency checklists and supplies. Prepares and submits verbal and written reports related to service activities and Agents as required. Updates Multi-User Flight Information Display System (MUFIDS) as required. Coordinates communications between Airport, airline dispatch personnel and flight captain, including, but not limited to, information related to passenger manifests, weight/balance, fueling requirements, on/off times, uplift, flight release and weather packages. Handles other business-related responsibilities involving billing, correcting/updating payment data, collecting payments, cash handling, ordering supplies and other similar duties. Competency/Behavioral Requirements: Direct and participate in the work of daily operations activities; Prepare timely written and verbal reports, training demonstrations, etc.; Follow oral and written instructions; Communicate effectively both verbally and in writing; Deal effectively and courteously with co-workers and customers; Exercise sound, independent judgment; Analyze situations and problems with a results-oriented focus; Resolve conflict effectively; Identify and evaluate solutions, and effectively implement determined action; Approach problem-solving creatively and with a team orientation; Present an overall professional image; Perform the essential functions of the job without posing a threat to the health and safety of others; Model and promote acceptance and respect for differences among employees; Perform effectively as a member of the team in carrying out both the TDA stated mission and philosophy and the TDA. client's goals and objectives; Be pleasant with others on the job and display a good-natured, cooperative attitude; Be reliable, responsible, and dependable, and fulfill obligations; Attention to detail is a must; Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in very difficult situations; Accept criticism and deal calmly and effectively with high stress situations, be open to change (positive or negative) and to considerable variety in the workplace; Willingness to take on responsibilities and challenges; Be sensitive to others' needs and feelings and be understanding and helpful on the job; Develop one's own ways of doing things abiding by to TDA/Airline's policies and procedures, guide oneself with little or no supervision, and depend on oneself to get things done; Be persistent in the face of obstacles; Physical Demands: Performs bending, squatting, kneeling, walking, climbing, reaching from ground level to overhead; possess ability to grip objects. Must be able to push, pull, lift, and carry things such as heavy objects, luggage, and packages (up to 75 pounds) in and out of aircraft within confined aircraft cargo space or onto or from a conveyor belt, must be able to respond to audio transmitted information or alarms, must be able to distinguish color for such things as aircraft wingtip lights and aircraft instrument panel lights, may be subject to standing for long periods of time. Work Environment: Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes, and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work. Education, Experience and Training: Highly sought 1-year of experience in the aviation industry. Highly sought 6 months of experience must be equivalent to an Airline Service Agent to include ticketing and/or Ramp Services support. Must receive initial/advanced Operations Services training required by the individual airlines within probationary period. Knowledge: Thorough working knowledge of the types of aircraft used at the station. Thorough working knowledge of current FAA/TSA security directives & the procedures affecting operations as well as general procedures for passenger processing and baggage transfers. Licensing/Certification: Must possess a valid Driver's License; must obtain and maintain a current Complaint Resolution Official (CRO) certificate when required by individual airlines companies; a Ground Security Coordinator certificate with certification for aircraft over 61 seats within the probationary period; must possess the following certificate of training upon hire: De-Icing/Anti-Icing if required, Aircraft Pushback, security search, and Security Exit Door training. Miscellaneous Requirements: Must successfully pass a background investigation with a fingerprint-based criminal records check in accordance with Title 14, Code of Federal Regulations, Part 1542, and Airport Security, as required by the Transportation Security Administration. Must pass a pre-employment drug test and periodic random drug testing as required in 49 Code of Federal Regulations Part 40 for safety-sensitive employees. Must be able to work a variety of assigned shifts including evenings and weekends.

Position Type: Full time supervisory position Requirements: LCSW, LCSWA, LCMHC, LCMHCA LMFT, LMFTA and 1 year adult MH experience A Caring Alternative, LLC (ACA) is a well-established comprehensive care agency providing behavioral health and substance use disorder services to adults, adolescents, and children in Western North Carolina. The agency was founded on the belief that when people truly care and are willing to go the extra mile, we will not only improve lives, but we will also create success in the lives of the people we support. To learn more about us, visit our website at ************************** Why apply at A Caring Alternative? We celebrate diversity, so bring YOU! We want you to be proud and comfortable to bring your true self and we strive to enhance the value of our work through respectful curiosity of one another's culture. Competitive Payrates! We offer a competitive rate of pay. Work related mileage is paid tax free. Free Clinical Supervision! If you are provisionally licensed, our company pays for this benefit directly to our clinical supervisor in the amount of $200 per month/$2,600 per year. Clinical supervision is provided by clinicians within our agency who will allow you to acquire new skills and grow in your ability to provide quality services during your employment with our company. Be a Team Member! As a member of our team, we are dedicated to promoting your talents, skillset, and energies to improve the environment and quality for those we serve. We are in the business of caring and committed to building an organization where our team can grow together by helping others. Strong Core Values! Join our values-based, family-owned company with a culture that we care. Flexibility! We work in a team environment and promote flexibility. One of our core values is that our employees have a healthy work-life balance. Training! Solid training is provided & paid for by the company. Free CPR, First Aid and NPI training. CEUs are available and external training is also paid for by company. Qualifications This service consists of community-based mental health and substance use services, and structured rehabilitative interventions intended to increase and restore an individual's ability to live successfully in the community. The team approach involves structured, face-to-face therapeutic interventions that assist in reestablishing the individual's community roles related to the following life domains: emotional, behavioral, social, safety, housing, medical and health, educational, vocational, and legal. Job Duties include: Supervise CST team members to assure the delivery of best and ethical practices Directs the day-to-day operations of the CST team including scheduling staff work hours to assure appropriate coverage Provides individual therapy for individuals served by the team Behavioral interventions such as modeling, behavior modification, behavior rehearsal Basic Requirements: Ability to perform tasks on the computer including working with Microsoft 360, Excel, Word and other basic programs. Valid driver's license, auto insurance coverage and reliable transportation Pass criminal background check and other regulatory checks Provide proof of your education Education and Experience Required: Master's Degree in Social Work, Clinical Counseling, or related field. Must be an Associate Licensed Professional (provisionally licensed) 1 year of professional adult MH work experience. Exceptional written, oral, interpersonal, and organizational skills. High level proficiency in Microsoft Office- MS Word, Excel, Access, and PowerPoint. Or an equivalent combination of education and experience. . Benefits! We offer a comprehensive benefits package for full time employees. 401(k) & Roth retirement plans 401(k) & Roth company matching 11 paid holidays Direct Deposit Paid Time Off accrual begins upon hire, 100 hours first year, plus 16 hrs sick time Major medical, dental & vision insurance after 60 days Company paid Life Insurance Short term & long-term insurance Free Employee Assistance Program for financial, emotional & legal help A Caring Alternative, LLC is a CARF accredited service provider with facilities in Asheville, Hickory, Marion, Statesville and Morganton, NC. A Caring Alternative, LLC is CABHA certified and a Trauma Informed Agency. We provide an array of services to Alexander, Buncombe, Burke, Catawba, Caldwell, Iredell, McDowell, and Mitchell counties which consist of Assertive Community Treatment Team, Community Support Team, Day Treatment, Integrated Care, Intensive In-Home, Medication Management, Outpatient Therapy, and Therapeutic Foster Care. We are an equal opportunity employer.

REPORTS TO: Director of Outdoor Experience & Property FLSA CLASSIFICATION: Exempt GRADE: 5 requires living on site at assigned camp during overnight camping season (May - August) SUMMARY OF POSITION The Outdoor Experience Manager (OEM) develops, retains and increases girl and adult membership through planning and implementing engaging, dynamic outdoor programming. They are responsible for the overall camping and outdoor program management, including seasonal staffing, program design and delivery of summer camp and year-round programs, program marketing and risk management. The incumbent is responsible for providing outdoor programming at council-owned properties and in partnership with community partners. The OEM builds and maintains these strategic partnerships with local organizations, businesses and interest groups to further council's overall goals. ACCOUNTABILITIES Manage outdoor experience programming in the council's jurisdiction that could include: Management of weekend programming Management of summer overnight and day camp programming Recruiting, training and management of seasonal staff and year-round staff Coordinating services of all program and site vendors (food, supplies, program providers, etc.) Risk management, safety, security and crisis communication plans Development and delivery of all program activities for council-owned camps and geographic regions. Build and maintain partnerships with area organizations, businesses and interest groups that enhance program offerings to our membership. Provide leadership, coaching, feedback and development to seasonal staff ensuring measurable goals and accountabilities for customer service and member experience are set and achieved. Serve as an expert resource for staff and volunteers on the Girl Scout Leadership Experience program model, staying up-to-date and informed of expansion and changes in the evolution of the program. Establish and manage proactive risk management practices that address safety within the camp experience and environment for staff and participants. Provide leadership to staff in this area and in crisis response. Provide an annual calendar of program activities designed to meet the needs of girls. Work with the Director of Business Analytics to develop and maintain a quantifiable evaluation process and report to senior leadership regarding achievement of outcomes. Work with the council marketing department to design and implement an outdoor experience marketing plan to meet attendance goals and maximize attendance. Participate in the development of the budget for assigned programs and manage budget for assigned areas. Manage ACA accreditation process and ensure assigned program sites meet or exceed evaluation criteria to maintain accreditation. Engage cross-functionally with teammates to fully support annual council membership recruitment and retention plans. Actively participate in developing environments that foster diversity, equity, inclusion belonging and access through words, actions and attitude. Ensure work plans are designed to enhance the diversity of our membership. Perform other duties as necessary or assigned. Requirements QUALIFICATIONS Core Competencies Outdoor Program Development Sales Ambition & Drive Achieve Results Problem Solving Marketing Knowledge Project Management Budget Administration Judgment & Decision Making Team-building & Development of Others Qualifications Bachelor's degree in recreation, education, non-profit management or related field or an equivalent combination of education and directly related experience Minimum of two years of demonstrated experience in youth program development and management of camp programs, including supervision of employed staff. Demonstrated competency in community organizing, planning, time management and problem-solving/conflict management. Willingness and ability to work regular and varied hours, including some evenings and most weekends; extended days and hours during summer camp season Willingness and ability to live on-site during the summer camp season, which may include moving between up to three camp properties. ACA Standards Visitor status or willingness to obtain Certification in or ability to become certified in first aid and one or more of the following: lifeguard instructor, archery instructor, boating and climbing. Training can be provided. Experience overseeing seasonal food service staff and health staff ADDITIONAL REQUIREMENTS Subscribe to the principles of the Girl Scout Movement and become and remain a registered member of GSUSA, Girl Scouts Carolinas Peaks to Piedmont. Successfully pass criminal and driver background investigation. Minimum age 25 Valid state-issued driver's license, valid auto insurance, acceptable driving record and access to a vehicle on a daily basis, and willingness and ability to travel throughout the council's geographic area. PHYSICAL DEMANDS & WORK ENVIRONMENT The employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls including the operation of computer keyboard, calculator, copier machine, and other office equipment; reach with hands and arms; climb stairs; balance; bend and stoop, kneel, crouch or crawl; talk or hear within normal range for telephone use. The employee must occasionally lift and/or move up to 35 pounds. The employee must have close visual acuity to perform activities such as viewing a computer terminal, preparing and analyzing data and figures and extensive reading. DISCLOSURE & ACKNOWLEDGEMENT The statements above reflect the essential functions and qualifications for this job but should not be considered an all-inclusive listing. Employees may be asked to perform other duties as needed to ensure the smooth functioning of Council operations. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. All employees of the Girl Scouts Carolinas Peaks to Piedmont are employees "at will." Salary Description $39K - $46K/year

Basic Function: To preserve and maintain the physical facilities and grounds within the community so they are safe and aesthetically appealing to residents and prospective residents. Assists in all aspects of the community's maintenance, including grounds, custodial, preventive, corrective, deferred and emergency maintenance. Assists Community Manager in performing his or her duties. Principle Responsibilities: The activities listed below are not all inclusive; however, they are indicative of the type of activities normally performed by the Service Supervisor. Other duties may be assigned. Essential Functions: Provides service to residents in a prompt and professional manner. Establishes daily work schedules for maintenance staff. Follows-up on work assignments for efficient, thorough completion. Establishes emergency maintenance on-call schedule, posts and distributes emergency telephone numbers. Makes regular inspections of the community. Notifies management of maintenance problems and recommended solutions. Assists in the preparation of all maintenance-related records. Meets with Community Manager daily to report on status of all scheduled work. Assists with move-in and move-out procedures. Maintains updated preventive maintenance information (e.g., location of extra parts for appliances, equipment serial numbers, and service telephone numbers). Keeps workshop or utility room clean, orderly and safe. Utilizes a preventive maintenance program to minimize cost of maintenance and down time of equipment and maintains an adequate inventory of all parts, tools and equipment. Obtains competitive pricing on purchases, maintains control through purchase orders, and oversees contract labor. Responsible for interior painting of buildings and amenities. Approves: Expenditures within the guidelines of the approved budget. Routine service and repair to apartments or common areas. Develops, Reviews, and/or Submits to Community Manager for Review and Approval: Expenditures in excess of the approved budget. Renovation dealing with structural changes to the community. Special projects. Expenditures for normal service and repairs in excess of the approved budget. Requirements Education, Training, and Experience: Fifth year college or university program certificate; or four years in a service position at an apartment community and/or training; or equivalent combination of education and experience. EPA certification - Universal Level; HVAC certification required. Abilities and Aptitudes: Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include Close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Must be results orientated and self-starter. Organization skills and attention to detail are essential. Must be mechanically inclined. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Specific Skills: Knowledge of bookkeeping, business math, accounting, management and marketing. Must be computer literate and be able to use office equipment, including typewriter and calculator. Knowledge of plumbing, heating, air conditioning, construction and electrical. Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps. Length of Training Curve: Three to six months. Output: Position is evaluated by ability to: Complete service orders in a timely fashion. Control maintenance costs. Supervise outside contractors and other maintenance personnel. Maintain positive relations with community residents and other Associates. Supervision: Position is supervised by the Community Manager who assesses and evaluates performance.