Customer service manager jobs in Cedar Rapids, IA

Job Family Transactions / Client Processing About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Summary Oversee the onboarding of new plan sponsor retirement plans and the conversion of existing plans from other providers. Provide customized service and communications throughout the installation process to ensure deliverables are met. Manage relationships with plan sponsors, financial advisors, third party administrators, and associated stakeholders. The intermediate role is responsible for onboarding small to mid-size plan sponsors. Responsibilities Transition * Manage the installation of defined contribution retirement plans, during start up or conversion, for single employer and multiple employer plans. * Analyze deliverable dates and timetables to create detailed project plans encompassing all aspects of the installation. * Evaluate timelines for liquidation of investments and receipt of plan data from prior providers in consideration of SOX blackout and plan effective dates. * Determine education options and delivery methods best suited for plan sponsors and participants, and coordinate with trainers to initiate. * Manage transition of funds out of blackout to the service team within set timetable. Initiate extension notices if needed. Compliance/Technical * Delegate and monitor record keeping setup, asset transfer, allocation, and first deposits, including the education, integration, and mapping of payroll files/methods. * Ensure plan set up consultants prepare documents related to plans and contracts, including employee disclosure material required to establish a new retirement plan. * Create and ensure regulatory notices are accurate and distributed to participants on time. * Conduct consultative discussions for plan reviews and assist plan sponsors with compliance questions related to plan design. Relationship Management * Serve as primary plan sponsor contact during the installation process to ensure all aspects of the transition process meet client expectations. * Analyze data, conversion, payroll, and census files received from the client to assess the accuracy and consistency of information. Notify the plan sponsor and internal/external contacts of issues that may impact the success of the transition. * Plan and execute internal and external communications with plan sponsors, financial advisors and third-party administrators based on client preferences and culture. * Manage relationships with internal partners, sales executives, plan sponsors contacts, financial advisors and third parties throughout the installation process to ensure deliverables are met. * Confirm the accuracy and delivery of enrollment materials to participants once plans are in place. Qualifications * Bachelor's degree in a business field or equivalent experience * Two years of financial services industry experience including client management, installations/conversions, or contract compliance * Good understanding of retirement plan regulations * Client focused to provide exceptional customer service * Outstanding written/oral communication and relationship building skills * Time management and organizational skills to handle multiple installations at various points in the conversion project lifecycle * Problem solving skills and attention to detail * Ability to quickly learn and navigate numerous systems/applications Preferred Qualifications * Demonstrate expertise in managing mid-market plans with a focus on assets typically valued at $5 million and above Working Conditions * Office or hybrid office (Tuesday, Wednesday, & Thursday in office) * Relocation assistance will not be provided for this position Compensation: The Salary for this position generally ranges between $64,000 - $80,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus of 10% based on the Company Bonus Plan/Individual Performance and is at the Company's discretion. This is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits * Competitive Pay * Bonus for Eligible Employees Benefits Package * Pension Plan * 401k Match * Employee Stock Purchase Plan * Tuition Reimbursement * Disability Insurance * Medical Insurance * Dental Insurance * Vision Insurance * Employee Discounts * Career Training & Development Opportunities Health and Work/Life Balance Benefits * Paid Time Off starting at 160 hours annually for employees in their first year of service. * Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). * Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars * Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. * Adoption Assistance * Employee Assistance Program * College Coach Program * Back-Up Care Program * PTO for Volunteer Hours * Employee Matching Gifts Program * Employee Resource Groups * Inclusion and Diversity Programs * Employee Recognition Program * Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023

Human Services Lead **$1000 Sign-On Bonus**- Iowa Do you have experience providing direct care services to individuals with disabilities and are looking to take the next step in your career? To The Rescue is currently seeking qualified individuals to manage all aspects related to the ongoing implementation of the Human Service Program as our Human Service Lead. Why You Want to Work for TTR! Paid training PTO Paid CPR training Referral bonus 401K eligibility after 6 months of employment Flexible unpaid time off Educational assistance Medical, vision and dental for all FT staff Flex Spending account Voluntary benefits (short-term disability, accident insurance and cancer insurance) As a Housing Lead you are working alongside staff members to support and assist the members, completing documentation accurately and timely, participating in on-call rotation, and filling in direct care hours as needed to ensure coverage. You will also provide weekly progress updates on each member, help develop goals for members, create monthly staffing schedules, review payroll for accuracy, and participate in a variety of other tasks and duties as assigned. Work Hours Hours are varied depending on the needs of the organization. This may include, but is not limited to days, nights, weekends, and holidays. This position participates in an on-call rotation. IND-IA #INDHP #IND1C Location: Cedar Rapids, IA - Marion, IA - Hiawatha, IA To The Rescue is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, status as a qualified individual with a disability, or status as a protected veteran.

Are you looking to be part of a values based company that is excited about its mission, where you will be challenged to grow and have the autonomy to do your job with excellence while getting results? Our ideal candidate is a person that genuinely likes people, has outstanding phone and data entry skills, is proactive and loves to succeed. Does this sound like you? If so, consider applying to join our motivated team as our Lead Customer Service Representative. Along with getting to hang with an amazing group of people that want you to succeed, other benefits include: Wages starting at $20/hr with incentives Medical & dental insurance Paid Time Off + Major holidays paid Frequent celebrations, meals, events & recognitions Company-wide, daily leadership training What You Will Be Doing: Responsible for meeting the quota of calls on the daily schedule. Greets all visitors to our building in a way that reflects our companies values Takes incoming customer phone calls and books appointments into the system with accuracy. Makes outbound calls to fill schedule as needed. Helps other team members to achieve common goals Manages our Club Membership program. What You'll Need to Succeed: Microsoft Office experience Customer service/phone skills Solid organizational skills with a demonstrated ability to multitask History of producing quality/accurate results Care and concern for other team members as well as external customers

As a part-time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day: Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets Keep your team focused on guest engagement, sampling and sharing product knowledge Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example Assist in training, developing and motivating team members Assist the Store Manager with paperwork, ordering, inventory management Maintain visual and merchandising standards and ensure store cleanliness Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members Be a champion of Lolli & Pops inside and outside of the store Must be able to lift up to 25 pounds While there is no single recipe for an excellent Service Lead, the following are qualities and experiences we recognize as contributing to the success of our best management teams: Exceptional interpersonal skills: you are energized by working with people, both guests and your team A passion for meticulous quality: you understand that strong organization creates a highly efficient team A bias towards action: you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done The desire to be coached and mentored: you see potential in yourself and enjoy growing that potential An eye for detail: you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference The desire to problem solve: you like finding problems and fixing them The ability to multitask: you can prioritize and execute at many different tasks each day A positive attitude and fun-loving spirit: you are an optimist who freely embraces your inner child and enjoys having fun while you work Flexible availability : you want to work at our busiest times, and flex your availability to meet the needs of the business Our Company values are important to us! We are: Guest-icated our guests are at the heart of everything we do Collaborative we are a joyful mix of unique individuals working together Agile we are flexible and open to change in order to be the best we can be Authentic we honor what's real and authentic and give feedback from the heart Betterment we have a never ending drive to continuously improve We can't wait to meet you! Lolli & Pops is an equal opportunity employer and values diversity at our company . We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Lead Customer Service RepresentativeAre you looking to be part of a team that is excited about its mission, where you will be challenged to grow and have the autonomy to do your job with excellence while getting results? Our ideal candidate is a person that genuinely likes people, has outstanding phone and data entry skills, is proactive and loves to succeed. Does this sound like you? If so, consider applying to join our motivated team as our Lead Customer Service Representative. Don't be fooled by the title. This is a position unlike any you've see before! Along with getting to hang with an amazing group of people that want you to succeed, other benefits include: Wages starting at $20/hr with incentives Medical & dental insurance Paid Time Off + Major holidays paid Frequent celebrations, meals, events & recognitions Company-wide, daily leadership training What You Will Be Doing: Responsible for meeting the quota of calls on the daily schedule. Greets all visitors to our building in a way that reflects our companies values Takes incoming customer phone calls and books appointments into the system with accuracy. Makes outbound calls to fill schedule as needed. Helps other team members to achieve common goals Manages our Club Membership program. What You'll Need to Succeed: Microsoft Office experience Customer service/phone skills Solid organizational skills with a demonstrated ability to multitask History of producing quality/accurate results Care and concern for other team members as well as external customers Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating & Air Conditioning Corporate.

Posting open until filled. JOB INFORMATION Department: Marion Public Library Bargaining Unit: Non-Bargaining Library Director Pay Grade: NB Pay Scale FLSA Classification: Exempt This is a supervisory professional position at the Marion Public Library. The Manager is responsible for a core function of the library under the direction and supervision of the Library Director. The Manager assists the library's diverse patron population, both in person and through designing, managing, and facilitating specialized library functions. Additional personnel management is essential in this role. Supporting and guiding patron accounts staff & volunteers to accomplish the organization's mission, and working to ensure staff have the resources and training needed to deliver quality service. The employee serves as a member of the leadership team that develops and facilitates library policies, service programs, and collections; participates in visioning, strategic planning, problem solving, marketing and outreach activities, and space utilization planning. ESSENTIAL JOB DUTIES & RESPONSIBILITIES Customer Experience * Actively assess customer experience at the Circulation Desk; identify areas for improvement; design and implement strategies to enhance onsite and remote use of library services and resources * Solicit and respond to customer feedback related to customer service and library experience Account Services * Plan, coordinate and manage circulation and access services, including application of policies and procedures, public relations, informal readers'/viewers'/listeners' advisory functions, and collection of fines and other payments * Manage self-check station actives and equipment * Develop and maintain procedures for circulation and customer record access functions, including reserves, overdue materials, and library card applications with an emphasis on exceptional customer experience * Mediate and resolve customer disputes, complaints, and inquiries related to circulation policies and procedures * Prepare circulation and holdings reports monthly and annually, or as needed * Manage library volunteer program and supervises volunteers * Serve as library liaison to Unique Collection Agency * Liaise with access services and circulation departments at other Metro Library Network libraries Other Responsibilities * Oversee creation and maintenance of master and daily schedule for Circulation Desk and classification of volunteers * Hire, train, supervise, and evaluate Circulation staff and volunteers * Conduct library tours * Attend and participate in library staff meetings and training sessions * Participate in professional organizations and continuing education activities * Work at public service desks regularly * Supervise the library when the Library Director and the Deputy Library Director are not present Daily work may include some clerical and paraprofessional tasks including but not limited to general circulation duties and minor maintenance ESSENTIAL JOB KNOWLEDGE AND SKILLS * Knowledge of the principles and practices of library science; demonstrated ability to apply knowledge of professional practices to library service, including but not limited to programming, reference service, collection development, and organization of information * Knowledge of library of service, circulation, and account services best practices * Knowledge of best privacy practices * Knowledge of management of integrated online library systems (shared catalog and circulation functions) * Awareness of readers' viewers'/ listeners' advisory practices * Awareness of trends and developments in information storage and access technologies and practices * Familiarity with web-based library services and applications and ability to apply this knowledge to provide services * Ability to supervise and train a large staff of part- and full-time employees * Ability to communicate clearly and concisely, both orally and in writing * Ability to calculate statistics and perform quantitative analysis of services * Ability to work with minimum supervision * Ability to represent the library to the public and profession * Ability to work collaboratively * Ability to act with political savvy * Ability to identify potential community partners and develop and maintain relationships as appropriate REQUIRED EXPERIENCE, EDUCATION AND/OR CERTIFICATIONS * MLS Degree from an American Library Associate accredited program is required. If an otherwise qualified candidate does not currently hold an MLS degree, the candidate must be able to obtain one prior to their third work anniversary. * 5-10 years' experience in providing customer service, circulation, and account services is preferred but not required and may substitute for by an MLS degree or its equivalent * Demonstrated project management experience required * A valid Iowa driver's license is required within 30 days of hire PHYSICAL REQUIREMENTS & WORKING CONDITIONS * Ability to sit, bend, stoop, reach, stand, push, pull as required * Physical agility, strength, and dexterity necessary for handling library materials up to 35 pounds * Dexterity to use basic technology equipment, including a keyboard, mouse, and touchpad * Interpersonal skills and cognitive flexibility to interface with a variety of internal and external customers in diverse, sometimes high-stress, situations * Executive functioning skills appropriate for a busy, fast-paced environment * Works in an office environment * May be required to work some overtime upon demand of workload * The Marion Public Library is a busy, customer focused library with a high level of use by patrons of all ages. Patrons have high expectations regarding the quality and efficiency of library service * Managers may be required to work one evening per week and in a Saturday-Sunday rotation. They regularly work with and have access to patron records that are confidential according to the Code of Iowa. POTENTIAL BACKGROUND CHECKS INCLUDE: Sex Offender Registry Criminal Background Check Drug Screening Driving Record Pre-Employment Physical This City of Marion is an equal opportunity employer. We value and celebrate diversity. Employment is decided based on qualifications, merit and business need.

Job Description - IT Field Services Manager Reporting to: Director IT Operations Department: Information Technology Build and lead a team responsible for reliable technology operations at job sites nationwide. Ensure consistent deployment standards, rapid response capability, and exceptional end-user support for field crews. Core Responsibilities * Oversee all jobsite IT setup and operations (trailers, Mobile Office Site boxes, Starlink, LTE, etc.). * Standardize the Mobile Office Site (MOS) field IT kit (firewall, switch, access point, UPS) and maintain configuration baselines. * Manage site mobilizations, cutovers, relocations, and decommissions. * Coordinate with networking, Intune/M365, and cybersecurity teams for compliance and endpoint readiness. * Build and maintain the knowledge base and SOP library for repeatable deployments. * Supervise and mentor regional field technicians. * Track asset inventory and field kits via Freshservice (ITAM). * Monthly Reporting, incident metrics, and SLA adherence, etc. * Ensure field deployments meet performance, reliability, and security standards. * Coordinate with vendors for connectivity, logistics, and field service support. Required Skills * Strong networking background (firewalls, routing, wireless). * Desktop and mobile device management expertise (Windows, iOS, Android). * Experience with Starlink, Cradlepoint, or equivalent cellular/WAN solutions. * Field operations experience (construction, oil & gas, or industrial preferred). * Excellent communication and customer service skills. * Ability to work in physically demanding jobsite environments. * Experience producing and maintaining technical documentation and SOPs. * Strong problem-solving capability in remote and resource-limited environments. Soft Skills * Clear, direct communication style; able to translate technical issues into operational impact. * Adaptability and resourcefulness when facing changing field conditions. * Leadership and mentoring ability to develop field technicians into a high-performing team. * Strong customer service orientation with empathy for field operations. * Calm, steady presence under pressure and during critical outages. * Ability to drive process consistency and continuous improvement across regions. Performance Metrics * Jobsite connectivity, uptime and reliability. * SLA adherence for deployments, relocations, and incident response. * Quality and completeness of documentation and asset management. * Field technician performance, training completion, and development. * End-user and field leadership satisfaction scores. Experience * Minimum of 7 years of IT experience, including at least 3 years in field services, networking, or infrastructure support. * Bachelor's degree in Computer Science, Business Administration, or a related field preferred. * Demonstrated experience managing technicians or leading field deployments across multiple sites. * Strong hands-on experience with WAN technologies including Starlink, LTE, VPN, and wireless systems. * Proficiency with M365, Intune, and endpoint management in distributed environments. * Proven ability to work effectively with project managers, superintendents, and field leadership. * Preferred background in both technical and managerial roles within an IT service organization. * Experience researching, evaluating, and implementing new technologies. * ITIL v4 Foundations certification preferred.

If you have a customer first attitude, possess strong leadership skills, and a passion for the automotive service industry, this position is perfect for you! The Auto Service Manager is responsible for providing superior service to our customers and leading the auto service sales and technician team. Job duties: * Teach, train, coach, and mentor your team to develop consistent and Best in Class execution and customer service. * Ensure that all areas are staffed according to budget and maximized for customer needs. In conjunction with the HR & Training Manager, hire, train, develop, and manage the performance of all Team Members. * Assist customers with questions and handle customer issues. * Establish a working knowledge of Fleet Farm's entire line of tires, parts, and accessories * Promote and sell automotive products and services that meet customer needs. * Develop service estimates by costing materials, supplies and labor, and calculating customer's payment. * Perform basic maintenance and tire specialist duties, such as changing oil, checking fluids, installing batteries, mounting and balancing tires, and wheel alignment checks. * Create employee schedules for auto service sales and technician Team Members. * Provide store leadership with sales and payroll budget reports. * Managing auto center profitability by monitoring and controlling payroll and controllable expenses. * Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: * Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. * Bachelor's degree in Automotive, Management, or related field, or relevant experience preferred. * 3 years of retail / automotive management experience preferred. * Demonstrated strong interpersonal and leadership skills. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Experienced, safety minded, team leader to manage the Heavy Equipment Service Department. Managing shop, field, and support personnel. Provide leadership to ensure safe, efficient and productive operations, while maintaining a high level of customer satisfaction. Demonstrate strong customer communication skills as well as the ability to manage and motivate a large, diverse workforce. Assist customers and technicians on repairs and define the scope of work to ensure expectations are met. Assist shop personnel, PSRs, and customers with quoting, opening, closing and invoicing work orders Oversee technician and supervisory staff productivity and performance including annual reviews, administering disciplinary action as necessary. Promote safety in the workplace and help lead technical and professional development. Perform other duties as assigned. Qualifications 2-4 year college degree or 10 years of Caterpillar Heavy Equipment repair experience. Previous supervisory experience helpful. Basic knowledge of diesel engine, hydraulic, electrical, and undercarriage systems. Knowledge of Caterpillar Equipment and Technical Training preferred. Must have the ability to express ideas and influence others in a positive manner to accomplish long term goals. Ability to write professional business communication by email or letter is required. Excellent communication skills and customer service skills are needed. Ability to work in a fast paced environment Must be able to lift 75lbs. Computer literate, PC experience with programs such as Microsoft, Excel, Word, and Outlook is required. Must have a High School Diploma or equivalent Must have a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). Physical Requirements/Working Conditions This position works in an office environment and in the service shop. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means. May on a continuous basis be on the shop floor supporting service operations. Noise level in the shop environment is usually moderate, and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran . Why Work for Altorfer? At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

Job Description Mad City Windows & Baths, a Renuity Company Remodeling Service Manager Earn up to $60,000/yr The home improvement industry is broken. Renuity is here to fix it. We've united seven of the most trusted home renovation companies in America under one powerful brand - Renuity. Together we're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started. If you're ready to build the future of home improvement, join us. What We Offer Competitive salary of $50 - 60k/yr Comprehensive benefits including medical, dental, and vision Consistent schedules and professional growth opportunities A respectful, forward-thinking work culture About the Role In this position, you will: Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects. Create detailed service tickets and parts lists. Order, track and keep reports on all service parts. Schedule servicing appointments. Communicate with Field Managers and Service Technicians for proper follow up on field issues. Keep employees up to date on new or old product issues. Key Qualifications Previous Remodeling, Construction or Carpentry experience required Experience working with customers to solve problems Excellent communication skills Ability to multi-task in a fast-paced environment Basic computer skills About Mad City Windows & Baths At Mad City Windows & Baths, a Renuity company, we're making home improvement faster, easier, and stress-free. Homeowners across the Midwest have trusted us for top-tier remodeling services, and now, as part of Renuity, we're combining our local expertise with the strength of a national brand to build the future of home improvement. With a winning mentality, we continue to grow rapidly, offering unparalleled career opportunities-100% of our current marketing leaders started in entry-level roles. As part of our team and the broader Renuity organization, you'll have the opportunity to make an impact, grow your career, and help people create homes they love. Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact ******************************. If you have a question regarding your application, please contact ****************** To access Renuity's Privacy Policy, please click here: Privacy Policy

The Front of House (FOH) Service Supervisor is a team leader and is primarily responsible for overseeing employees and guiding the tempo of service throughout operations at Barrel House. A Supervisor position monitors team members participation to ensure everyone has proper training and provides additional training if needed. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity. Benefits & Perks: Health Insurance (Medical, Dental, & Vision) 401k Match Retirement Plan Employee Meal Discount Program Company Overview: At Barrel House, the foundation of any position is our We CARE Culture. The Barrel House Team displays Commitment, Attentiveness, Respect, and Excellence in every decision they make; for both customers and fellow team members. Core Responsibilities: Managing the workflow of day-to-day operations for their employees by creating team objectives, assigning, and delegating tasks Communicates with the general manager regarding all issues that happen on a shift. Create and distribute reports to update the company on the teams progress. Responsible for quality leadership in the restaurant promoting positive employee morale. Leads by example. Motivate and encourage team members to recognize and embody the Barrel House We CARE Culture. Ensures Barrel House Steps of Service, service standards are being met. Determine the completion timeline and monitor progress to keep the project on track and on schedule. Develop a strategy that the team members can use to better reach goals. Responsible for training and implementing roll-out specials to all FOH team members. Manages FOH Service Staff and ensures checklist duties are complete. Ensures bar standards are being followed & supervises or coordinates activities of bartending staff engaged in cocktail preparation. Responsible for completing a liquor order and forwarding to the GM for review. Backs up all FOH personnel as needed, including running orders to the guest's table. Communicate clear instructions & delegates responsibilities to team members. Ensures menu items are prepared properly by monitoring and overseeing Expediting role (Expo). Delivers quality guest service and monitors the level of service throughout the restaurant. Assisting in the development of strategies that the team members can use to better reach goals. Assessing the work performance of their employees and identifying areas that need improvement Ensuring that business goals, deadlines and performance standards are met Training and onboarding new hires to make sure they understand their roles Setting goals for workers and making sure they comply with the companys plans and vision Recommend new employees to the human resources team based on an assessment of their performance Reporting performance records and evaluations to HR and senior management Adheres to Barrel House company standards, including personal hygiene and appearance. Adheres to health and safety standards when handling food. Qualifications: Efficiently operate a Point Of Sale (POS) system, including Kitchen Display System (KDS). Be able to work in a standing position for extended periods of time. Be able to reach, bend, stoop, and frequently lift up to 50 pounds. Must be able to reliably commute to on-site location. Must be authorized to work in the United States. Must be over the age of 18 years old.

Oversee our front-end team and assist with store customer service. What You'll Do Oversee and train team members in delivering customer service excellence, cashiering & cash handling, and departmental upkeep Duties associated with both opening and closing the store, including but not limited to drawer reconciliation, safe accountability, cleaning, and delegating tasks Ensuring retail-readiness Work in a retail and food environment Ensure a high level of customer-focused service for our shoppers Maintain a safe and productive environment for our employees May spend periods of time working in walk-in coolers and freezers What We're Looking For Supervisory or managerial experience preferred , preferably in a grocery, food service, or retail environment Demonstrated retail customer focused service experience and skills Familiarity with organic and natural foods Enthusiasm for working in fast-paced creative environment Attention to detail and ability to efficiently perform assigned tasks Ability to lift and carry up to 50 pounds on occasion during a shift Ability to read and speak English and perform basic arithmetic Additional Details This position requires excellent tenure and attendance, a committed schedule which may include opening, mid-shift, and closing, and requires weekend, and holiday shifts on a regular basis. Negotiable based on experience and tenure Salary Description $16/hour

If you have a customer first attitude, possess strong leadership skills, and a passion for the automotive service industry, this position is perfect for you! The Auto Service Manager is responsible for providing superior service to our customers and leading the auto service sales and technician team. Job duties: Teach, train, coach, and mentor your team to develop consistent and Best in Class execution and customer service. Ensure that all areas are staffed according to budget and maximized for customer needs. In conjunction with the HR & Training Manager, hire, train, develop, and manage the performance of all Team Members. Assist customers with questions and handle customer issues. Establish a working knowledge of Fleet Farm's entire line of tires, parts, and accessories Promote and sell automotive products and services that meet customer needs. Develop service estimates by costing materials, supplies and labor, and calculating customer's payment. Perform basic maintenance and tire specialist duties, such as changing oil, checking fluids, installing batteries, mounting and balancing tires, and wheel alignment checks. Create employee schedules for auto service sales and technician Team Members. Provide store leadership with sales and payroll budget reports. Managing auto center profitability by monitoring and controlling payroll and controllable expenses. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Bachelor's degree in Automotive, Management, or related field, or relevant experience preferred. 3 years of retail / automotive management experience preferred. Demonstrated strong interpersonal and leadership skills. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Service Manager Department: Grocery FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Performs as a leader and role model and maintains positive employee relations. Supervises and coordinates the activities of employees or performs the work of all job levels. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Center Store Manager, and Fresh Foods Manager Positions that Report to you: All positions except those listed above or designated by the District Store Director or Store Manager Primary Duties and Responsibilities: Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner in all areas of the store. Assists customers by: (examples include). escorting them to the products they're looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call. Key holder with opening and closing responsibilities. Assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner while also training employees in department procedures and job duties. Supervises and coordinates activities of employees in all areas of the store (in Manager Absence) or performs the work necessary at all job levels. Assisting customers with their orders at the self-checkout lanes. Processes refunds for customers and department approved refunds. Monitors self-checkout registers and service counter. Unloads truck, stocks, replenishes, and faces all product throughout the store and carrying out duties and to-do lists from Store Director, Store Manager, Center Store Manager, and Fresh Foods Manager. Labels all product containers in the backroom and in storage areas with date store received them. Operates a cash register to complete customer transactions accurately, efficient and prompt manner with occasional bagging. Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts. Sells and redeems lottery. Processes rental transactions for Rug Doctors. Ensures proper customer service throughout the store and addresses specific customer issues. Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers and fills out customer accident forms. Works safely to prevent on-the-job injuries, fills out first report of injury, and assigns light duty as necessary. Ensures compliance of employees with established policy/law, security, sales, and record keeping procedures and practices. Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability. Maintains strict adherence to department and company guidelines related to personal hygiene and dress. Secondary Duties and Responsibilities: Stays current with market trends and information (i.e.; competition, new products, and equipment, merchandising techniques). Provides continuous education for existing store employees regarding new and updated company and store policies, procedures, and job duties. Performs other job related duties, assists in other areas of the store and works on special projects as needed. Knowledge, Skills, Abilities and Worker Characteristics: Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. Ability to do arithmetic calculations involving fractions, decimals, and percentages. Possess the ability to guide people to provide basic direction, follow technical manuals and have increased contact with people. Education and Experience: High School or equivalent experience. Two years or more of similar or related work experience preferred. Physical Requirements: Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects. Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Working Conditions: This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment. Equipment Used to Perform Job: Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine. Financial Responsibility: Authorized to purchase merchandise and supplies and order repairs on equipment. Contacts: Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections. Confidentiality: Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages. Join our team

Central Sterilizing Services is seeking a full-time Supervisor. This position provides a specialized level of technical service relative to the processing of instruments for the Main OR and UI Health Care clinics. This includes responsibility for staff education, equipment maintenance, and supplies. The supervisor collaborates with clinical and non-clinical staff in order to insure safe and effective patient care as it relates to sterile processing. This position provides staff monitoring, guidance, coaching, and counseling to assure the best in patient outcomes are achieved. The schedule for this position will be Friday/Monday, 11:00 PM to 7:30 AM and Saturday/Sunday, 7:00 PM to 7:00 AM. This position will float to locations based on need. Responsibilities: Provide Specialty Clinical/Technical Service Provide specialized level of clinical/technical expertise in the reprocessing of instruments - including cleaning, inspecting, disinfecting, and sterilizing. Identify training gaps and proactively assess educational needs. Maintain and update equipment and supplies used in instrument reprocessing. Performs all duties performed by the Central Service technicians as needed. Provide Education Provide health education and feedback to individual staff members relative to department operations. Monitor the effectiveness of training methods to a variety of audiences such as technicians, clinicians, and administrators. Collaborate/Communicate with Health Care Team Collaborate with others on the health care team related to clinical/technical specification to assure a common goal of safe and effective delivery of care. Communication to a variety of audiences through data. Compliance with Internal Policies and External Regulations for Safe and Effective Care Delivery and Health Profession Education Knowledge and compliance to regulations and standards such as OSHA, EPA, FDA, DOT, AAMI, AORN, etc. Knowledge and compliance to accreditation agencies such as The Joint Commission. Identify and communicate variances and create action plans to address them. Assists to ensure staff are compliant with policies, procedures, and regulations. Human Resources Management Supervises technical activities of technician staff in UI Health Care Central Sterilizing Services. Participates in the hiring of staff and students, including candidate evaluation, interviewing, and onboarding. Assign work and monitor workflow to promote depth of competency and prevention of repetitive injury. Guide, coach and develop staff through performance management (evaluative feedback counseling) to assure outcomes are achieved. Supports management during HR procedures and communicate any issues to HR and CSS leadership. Pay Level: 4A Professional and Scientific Pay Structures | University Human Resources - The University of Iowa (uiowa.edu) Required Qualifications: Bachelor's degree in business administration, management, nursing, or related field: or an equivalent combination of education and experience in Central Sterilizing. Proficient in computer software applications such as Word, Outlook, and Excel. Excellent written and verbal communication skills. A minimum of 2 years related quality or technical experience in a medical field that includes a sterile processing component. Previous supervisory experience. Must Possess and maintain certification through a nationally recognized central sterilizing service training program such as IAHSCMM (International Association of Healthcare Central Service Materiel Management) or CBSPD (The Certification Board for Sterile Processing and Distribution). Desired Qualifications: Familiarity with UI Health Care supervisory functions such as ELMS and performance reviews. Experience managing in a union environment. Position and Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as required to the submission: Resume Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. Please contact ************************ with any questions. Additional Information Compensation Contact Information

Mad City Windows & Baths, a Renuity Company Remodeling Service Manager Earn up to $60,000/yr The home improvement industry is broken. Renuity is here to fix it. We've united seven of the most trusted home renovation companies in America under one powerful brand - Renuity. Together we're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started. If you're ready to build the future of home improvement, join us. What We Offer Competitive salary of $50 - 60k/yr Comprehensive benefits including medical, dental, and vision Consistent schedules and professional growth opportunities A respectful, forward-thinking work culture About the Role In this position, you will: Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects. Create detailed service tickets and parts lists. Order, track and keep reports on all service parts. Schedule servicing appointments. Communicate with Field Managers and Service Technicians for proper follow up on field issues. Keep employees up to date on new or old product issues. Key Qualifications Previous Remodeling, Construction or Carpentry experience required Experience working with customers to solve problems Excellent communication skills Ability to multi-task in a fast-paced environment Basic computer skills About Mad City Windows & Baths At Mad City Windows & Baths, a Renuity company, we're making home improvement faster, easier, and stress-free. Homeowners across the Midwest have trusted us for top-tier remodeling services, and now, as part of Renuity, we're combining our local expertise with the strength of a national brand to build the future of home improvement. With a winning mentality, we continue to grow rapidly, offering unparalleled career opportunities-100% of our current marketing leaders started in entry-level roles. As part of our team and the broader Renuity organization, you'll have the opportunity to make an impact, grow your career, and help people create homes they love. Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact ******************************. If you have a question regarding your application, please contact ****************** To access Renuity's Privacy Policy, please click here: Privacy Policy

Job DescriptionDescription: Oversee our front-end team and assist with store customer service. What You'll Do Oversee and train team members in delivering customer service excellence, cashiering & cash handling, and departmental upkeep Duties associated with both opening and closing the store, including but not limited to drawer reconciliation, safe accountability, cleaning, and delegating tasks Ensuring retail-readiness Work in a retail and food environment Ensure a high level of customer-focused service for our shoppers Maintain a safe and productive environment for our employees May spend periods of time working in walk-in coolers and freezers What We're Looking For Supervisory or managerial experience preferred , preferably in a grocery, food service, or retail environment Demonstrated retail customer focused service experience and skills Familiarity with organic and natural foods Enthusiasm for working in fast-paced creative environment Attention to detail and ability to efficiently perform assigned tasks Ability to lift and carry up to 50 pounds on occasion during a shift Ability to read and speak English and perform basic arithmetic Additional Details This position requires excellent tenure and attendance, a committed schedule which may include opening, mid-shift, and closing, and requires weekend, and holiday shifts on a regular basis. Negotiable based on experience and tenure Requirements:

Under general supervision, coordinates, supervises, inspects results, and is responsible for the work activities of custodians in accordance with established guidelines. The schedule for this position is Monday - Friday 7:15am - 4:00pm, working every third weekend with rotating days off. Subject to change based on business need. Specific Job Duties & Tasks: Interviews and effectively recommends hiring, evaluates employee performance, and effectively recommends disciplinary actions, promotions, merit increases, and termination. Develops work schedules and directs the daily work routine of custodial employees. Trains and orients new employees; conducts formal training sessions to improve employee knowledge and skills. Schedules and approves vacation of employees; conducts formal training sessions to improve employee knowledge and skills. Inspects all areas of assignment and completes inspection reports. Evaluates, tests, and recommends new supplies and equipment. Coordinates relocation of furniture and equipment and movement to and from repair shops and storage. Oversees assembly and delivery of new equipment and removal of equipment from inventory. Coordinates and oversees custodial functions that meet various specialized departmental needs using specialized knowledge of requirements for environmental conditions, linen requirements, medical records, proper decontamination procedures, etc. Maintains inventory of linen and record of linen laundering; maintains inventory of custodial supplies, and keep and prepares other records and reports as directed. Assists in planning procedures and work methods and revises or recommends revisions to improve efficiency of operations and services. Is responsible for reporting damage and other irregularities requiring attention or repair. Acts upon requests and complaints from departments related to custodial services. For a detailed job description, please email Rebecca Hoag at **********************. About the Division of Student Life: The Division of Student Life is comprised of staff that embrace new ideas and thoughts, works together to keep our students safe, and provides them with life-changing experiences. The Division of Student Life includes 15 departments that span from Recreation Services to the Office of Leadership, Service and Civic Engagement and everything in between. We believe in working together as one team to foster student success by creating and promoting educationally purposeful services and activities within and beyond the classroom. Minimum Eligibility Requirements: Two years of custodial experience or related building and facilities maintenance, including supervisory experience for a minimum of six months; supervision to include assigning daily work activities, inspecting and monitoring quality or work, and scheduling and coordinating work activities. Desirable Qualifications: Ability to communicate effectively. Commercial custodial experience. Experience supervising a large number of staff (12+). Ability to work in a variety of environments and changing situations. Knowledge of proper positioning and moving techniques. Ability to work independently and in a team setting. Experience training staff. Application Details: Applicants may upload a resume and cover letter and mark them as a “Relevant File” to the submission for consideration. Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 3 professional references will be requested at a later step in the recruitment process. For questions, contact Rebecca at **********************. Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution. Additional Information Compensation Contact Information

Central Sterilizing Services is seeking a full-time Supervisor. This position provides a specialized level of technical service relative to the processing of instruments for the Main OR and UI Health Care clinics. This includes responsibility for staff education, equipment maintenance, and supplies. The supervisor collaborates with clinical and non-clinical staff in order to insure safe and effective patient care as it relates to sterile processing. This position provides staff monitoring, guidance, coaching, and counseling to assure the best in patient outcomes are achieved. The schedule for this position will be Monday-Friday, 3:00 p.m. to 11:30 p.m. This position will primarily be located in Integrated Services Center in Coralville but will need to be available to flex to the university campus in Iowa City. Responsibilities: Provide Specialty Clinical/Technical Service Provide specialized level of clinical/technical expertise in the reprocessing of instruments - including cleaning, inspecting, disinfecting, and sterilizing. Identify training gaps and proactively assess educational needs. Maintain and update equipment and supplies used in instrument reprocessing. Performs all duties performed by the Central Service technicians as needed. Provide Education Provide health education and feedback to individual staff members relative to department operations. Monitor the effectiveness of training methods to a variety of audiences such as technicians, clinicians, and administrators. Collaborate/Communicate with Health Care Team Collaborate with others on the health care team related to clinical/technical specification to assure a common goal of safe and effective delivery of care. Communication to a variety of audiences through data. Compliance with Internal Policies and External Regulations for Safe and Effective Care Delivery and Health Profession Education Knowledge and compliance to regulations and standards such as OSHA, EPA, FDA, DOT, AAMI, AORN, etc. Knowledge and compliance to accreditation agencies such as The Joint Commission. Identify and communicate variances and create action plans to address them. Assists to ensure staff are compliant with policies, procedures, and regulations. Human Resources Management Supervises technical activities of technician staff in UI Health Care Central Sterilizing Services. Participates in the hiring of staff and students, including candidate evaluation, interviewing, and onboarding. Assign work and monitor workflow to promote depth of competency and prevention of repetitive injury. Guide, coach and develop staff through performance management (evaluative feedback counseling) to assure outcomes are achieved. Supports management during HR procedures and communicate any issues to HR and CSS leadership. Pay Level: 4A Professional and Scientific Pay Structures | University Human Resources - The University of Iowa (uiowa.edu) Required Qualifications: Bachelor's degree in business administration, management, nursing, or related field: or an equivalent combination of education and experience in Central Sterilizing Proficient in computer software applications such as Word, Outlook, and Excel Excellent written and verbal communication skills A minimum of 2 years related quality or technical experience Previous supervisory experience Must Possess and maintain certification through a nationally recognized central sterilizing service training program such as IAHSCMM (International Association of Healthcare Central Service Materiel Management) or CBSPD (The Certification Board for Sterile Processing and Distribution) Desired Qualifications: Familiarity with UI Health Care supervisory functions such as ELMS and performance reviews Experience managing in a union environment Experience in a medical field that includes a sterile processing component Position and Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: Resume Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. Please contact ************************ with any questions. Additional Information Compensation Contact Information