Customer service manager jobs in Cedar Rapids, IA - 264 jobs

Construction is the second-largest industry in the world-nearly 4x the size of SaaS-yet it still operates without the automated feedback loops that modern software teams rely on. Without real-time observability, issues are detected too late, contributing to over $3 Trillion in annual global waste. Doxel brings computer vision and AI to construction, giving teams real-time visibility into progress, risk, and execution. From hospitals to data centers, and from field leaders to executive teams, Doxel is used every day to support better decisions and faster delivery. Our platform is trusted by industry leaders including Shell, Genentech, HCA Healthcare, Kaiser, Turner, and Layton. Doxel's automated progress tracking solution keeps teams aligned with hard facts that leave no ambiguity on where the project is today, where it will be tomorrow and what decisions need to be made to land it on schedule and on budget. This enables our customers to deliver projects, on average, 11% ahead of schedule with up to 16% savings on monthly cash flow. Backed by Insight Partners and Andreessen Horowitz and with a rapidly growing team of engineers, scientists, construction veterans, and Enterprise go-to-market teams, we're driven to help our customers win. Join us as we continue our journey to transform the $15T Construction Industry! The Role You will be joining Doxel's Construction Client Manager team working directly with and learning from the largest and best General Contractors and most advanced owners in the world. You will be using your construction experience to guide technology adoption in the field to help push the Construction industry forward. Most of all, you will build strong relationships to help customers win - from the users that are closest to the ground to the VPs of Construction who are responsible for billions of dollars of capital expenditure. You will be tasked with maximizing customer usage, adoption and value. This role will be Remotely-based in Cedar Rapids, IA. Your Day to Day Work as a trusted advisor to Doxel's strategic customers driving impact and success at all times Act as a subject matter expert on Doxel's products and help drive the construction industry forward Share best practices and guide customers through technology adoption to improve efficiency and help the industry evolve Lead Monthly and Quarterly Business Reviews with executive stakeholders Document feature requests, validate minor bugs, and escalate technical requests to the engineering leads as needed Gather feedback from customers and identify trends, pain points, and areas of friction Build out best practices/FAQs to most effectively and consistently help our customers Escalate and triage any high-priority customer situations Foster universal adoption of the Doxel platform Live our Company Core Values: Take Ownership, Be Decisive, Be Humble, Have Empathy, and operate with Intellectual Honesty Work directly with the best team in the industry! What Success Looks Like Become the subject matter expert on Doxel's technology capabilities and partner directly with Doxel's strategic customers' key stakeholders and field teams to demonstrate and prove the impact of Doxel's products and services Work directly with VPs of construction all the way down to entry level project engineers to show the value of Doxel's capabilities Enable customers to effectively utilize Doxel's robust dataset to drive efficiencies and ask the right questions of their teams Conduct site visits, trainings, and discovery with our customers' field teams at the largest commercial construction projects in the US and world What You Bring 5+ years in the commercial construction industry as a project engineer, project manager, scheduler, superintendent, and/or project controls Knowledge of processes and procedures followed by General Contractors Comfortable with modern technology for managing and communicating with customers Proactive and self-motivated High aptitude and willingness to continually learn new technologies Adaptable to various work settings and strong personal initiative to execute with minimal oversight Experience operating in ambiguity, wearing many different hats day to day Willingness to be a part of the solution, no matter where the challenge is coming from Weekly travel, up to 50% to jobsites to build rapport and drive results with customers Benefits & Company Culture Competitive Base Salary + Equity Package Remote first culture (for most roles) Comprehensive Health Insurance (Medical, Dental, Vision) Home office setup stipend Monthly allowance for cell phone and internet Flexible PTO, generous company holiday policy, and unlimited sick days Doxel is an equal opportunity employer and actively seeks diversity at our company. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Motion is widely recognized across the US for the variety and quality of our hose, belting, custom fabrications, on-site belting services, and consumer products. Specializing in the value-added fabrication of belt, hose, and cut & molded products. Motion products are used across a wide array of industries and applications. We strive to provide a workplace built on teamwork, comprised of team players who take pride in a job well done while consistently achieving results that exceed our customer's expectations. JOB DUTIES Places customer orders via telephone, fax, email, electronic methods, or walk in inquiries. Influences Motion gross profit through negotiating the sale price and purchase price, within certain parameters. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion. Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. Collaborate with stocking inventory management to meet customer requirements. Responsible for sourcing and purchasing products in branch inventory, distribution center inventory or supplier inventory. Expedites backorders and purchase orders to meet customer needs. Work directly with the customer to determine the most cost-effective shipping method for orders. May handle customer and supplier returns. May have dedicated account responsibility. Provides coaching, guidance, and direction to less experienced Customer Service Representatives. Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems. May be responsible for quality and/or safety in the branch. Responds to complex customer inquiries regarding products, provides quotes, and handles order entry. Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a high school diploma or GED Five (5) or more years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES Excellent communication skills including written, verbal, and listening. Ability to multi-task and time management skills required. Excellent computer skills. Excellent negotiation skills. Strong product knowledge. Reliability, organization, and attention to detail required. COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Job DescriptionHuman Services Lead **$1000 Sign-On Bonus**- Iowa Do you have experience providing direct care services to individuals with disabilities and are looking to take the next step in your career? To The Rescue is currently seeking qualified individuals to manage all aspects related to the ongoing implementation of the Human Service Program as our Human Service Lead. Why You Want to Work for TTR! Paid training PTO Paid CPR training Referral bonus 401K eligibility after 6 months of employment Flexible unpaid time off Educational assistance Medical, vision and dental for all FT staff Flex Spending account Voluntary benefits (short-term disability, accident insurance and cancer insurance) As a Housing Lead you are working alongside staff members to support and assist the members, completing documentation accurately and timely, participating in on-call rotation, and filling in direct care hours as needed to ensure coverage. You will also provide weekly progress updates on each member, help develop goals for members, create monthly staffing schedules, review payroll for accuracy, and participate in a variety of other tasks and duties as assigned. Work Hours Hours are varied depending on the needs of the organization. This may include, but is not limited to days, nights, weekends, and holidays. This position participates in an on-call rotation. IND-IA #IND1C Location: Cedar Rapids, IA - Marion, IA - Hiawatha, IA To The Rescue is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, status as a qualified individual with a disability, or status as a protected veteran.

We are seeking a dynamic Client Services Manager who excels at building relationships, driving client success, and collaborating across teams to deliver exceptional service. This role is ideal for someone with a passion for stakeholder engagement, strategic communication, and program implementation. If you're a relationship-builder who thrives in mission-driven environments, we'd love to meet you. Responsibilities: Serve as the primary point of contact for assigned clients, building strong, long-term partnerships. Manage, contracts, and renewals with account leadership coordination. Lead strategic planning sessions, quarterly business reviews, and collaborative workshops with clients and internal stakeholders. Develop and execute client engagement programs and relationship strategies aligned with client goals. Analyze client needs and translate them into actionable business and technology requirements. Coordinate cross-functional initiatives between client services, operations, and technology teams. Guide the successful rollout of new features and services through clear training and change management. Deliver data-driven insights through reporting and metrics that support client objectives. Organize and facilitate client-focused events and educational sessions. Support the ongoing improvement of processes to elevate the overall client experience. Knowledge, Skills, and Abilities: Bachelor's Degree in Business, Marketing, Communication or similar field. 3+ years in client services, customer success, marketing, or stakeholder engagement roles. Strong background in relationship management, program development, or event coordination. Excellent communication skills-verbal, written, and visual-with the ability to lead client presentations and facilitate discussions. Strategic thinker with experience in cross-functional collaboration and project leadership. Comfort with CRM platforms, communication tools, and business reporting systems. Ability to manage multiple priorities with a high level of organization and follow-through. Desirable Attributes Mission-driven mindset with a commitment to client success and service excellence. Experience in nonprofit, education, or community-focused sectors is a plus. Comfortable managing volunteer relationships or stakeholder boards. Proven ability to develop training programs or improve team processes.

Are you looking to be part of a values based company that is excited about its mission, where you will be challenged to grow and have the autonomy to do your job with excellence while getting results? Our ideal candidate is a person that genuinely likes people, has outstanding phone and data entry skills, is proactive and loves to succeed. Does this sound like you? If so, consider applying to join our motivated team as our Lead Customer Service Representative. Along with getting to hang with an amazing group of people that want you to succeed, other benefits include: Wages starting at $20/hr with incentives Medical & dental insurance Paid Time Off + Major holidays paid Frequent celebrations, meals, events & recognitions Company-wide, daily leadership training What You Will Be Doing: Responsible for meeting the quota of calls on the daily schedule. Greets all visitors to our building in a way that reflects our companies values Takes incoming customer phone calls and books appointments into the system with accuracy. Makes outbound calls to fill schedule as needed. Helps other team members to achieve common goals Manages our Club Membership program. What You'll Need to Succeed: Microsoft Office experience Customer service/phone skills Solid organizational skills with a demonstrated ability to multitask History of producing quality/accurate results Care and concern for other team members as well as external customers

As a part-time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day: Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets Keep your team focused on guest engagement, sampling and sharing product knowledge Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example Assist in training, developing and motivating team members Assist the Store Manager with paperwork, ordering, inventory management Maintain visual and merchandising standards and ensure store cleanliness Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members Be a champion of Lolli & Pops inside and outside of the store Must be able to lift up to 25 pounds While there is no single recipe for an excellent Service Lead, the following are qualities and experiences we recognize as contributing to the success of our best management teams: Exceptional interpersonal skills: you are energized by working with people, both guests and your team A passion for meticulous quality: you understand that strong organization creates a highly efficient team A bias towards action: you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done The desire to be coached and mentored: you see potential in yourself and enjoy growing that potential An eye for detail: you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference The desire to problem solve: you like finding problems and fixing them The ability to multitask: you can prioritize and execute at many different tasks each day A positive attitude and fun-loving spirit: you are an optimist who freely embraces your inner child and enjoys having fun while you work Flexible availability : you want to work at our busiest times, and flex your availability to meet the needs of the business Our Company values are important to us! We are: Guest-icated our guests are at the heart of everything we do Collaborative we are a joyful mix of unique individuals working together Agile we are flexible and open to change in order to be the best we can be Authentic we honor what's real and authentic and give feedback from the heart Betterment we have a never ending drive to continuously improve We can't wait to meet you! Lolli & Pops is an equal opportunity employer and values diversity at our company . We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Provides leadership and overall management of Service Department to ensure efficient and productive operations, while maintaining a high level of customer satisfaction. Ability to express ideas and influence others in a positive manner to accomplish goals. Helps develop long range plans for growing the service business. Ability to maintain a consistent positive attitude. Good understanding of gas and diesel engines, hydraulic and electrical systems. Provide excellent customer service to all customers. May perform other related duties as requested and/or assigned. Qualifications Minimum high school diploma and 2 year college degree or equivalent management experience required. Knowledge/clear understanding of gas and diesel engines, hydraulic and electrical systems. Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. Knowledge of DBS preferred Ability to write professional business communication when sending emails, letters, notes, and documenting is required. Must be a self-starter, well organized and able to work in a fast paced environment. Excellent customer service skills are needed. Must be able to lift 75 lbs, bend, twist, and climb. Must possess a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). Physical Requirements/Working Conditions This position works in an office and in the equipment shop. Office environment will include sitting at a desk for a period of time to answer phone calls or use a keyboard to complete documents and communicate through email. The noise level in the shop environment is usually moderate to high and the office environment is usually low. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields, steel toe boots, hard hat, etc.) when needed. May, on a continuous basis, walk, bend and lift up to 75 lbs. Must be flexible to work varying schedules and hours as needed. Occasional travel will be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran . Why Work for Altorfer? At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and the opportunity to work with a remarkable team of people.

We strive to be Your Future, Your Solution to accelerate your career! The Inside Service Manager is responsible for delivering an exceptional customer experience and ensuring customer satisfaction goals are consistently met. This role serves as a key liaison between Sales, Service, Marketing, Engineering, and Manufacturing, supporting dealers, customers, and end users. The Inside Service Manager oversees inside service operations, technical support, and warranty functions while driving continuous improvement across service processes and systems. Key ResponsibilitiesLeadership & Team Management Lead all aspects of people management, including hiring, onboarding, training, performance management, coaching, discipline, and termination. Ensure team members meet performance expectations while delivering timely, high-quality service to internal and external customers. Establish, implement, and monitor short- and long-term goals for the inside service team. Maintain strict confidentiality and professionalism at all times. Demonstrate confidence and sound judgment when navigating complex situations, difficult conversations, and organizational change. Service Strategy & Cross-Functional Collaboration Partner closely with Sales and Service leadership to direct resource allocation and prioritize inside service activities. Collaborate cross-functionally to ensure seamless customer interactions and alignment with customer service objectives. Develop and implement new service offerings, training programs, documentation, and support tools. Lead the development and integration of software platforms and tools utilized by Field Service and internal teams to enhance the overall customer experience. Ensure departmental systems (including JDE, ADP, SolidWorks, and related tools) effectively support business needs. Technical Support, Productivity & Process Improvement Work with Sales, Engineering, Quality, and dealer networks to analyze, troubleshoot, and resolve product-related issues. Provide input and feedback on new product development, enhancements, and ongoing maintenance requirements. Identify and implement process improvements related to warranty administration, customer relations, and issue resolution. Oversee and support the C-Tech training program. Conduct root cause analysis and develop corrective action plans, including Service Bulletins or recall initiatives when required. Manage and support projects involving technical support, sample coordination, prototyping, field testing, product validation, and intellectual property activities. Engage with customer and dealer personnel to provide field insights that support product development, market strategy, and marketing communications. Qualifications & Required Skills Bachelor's degree in Business, Agricultural Systems Technology, Agricultural Business, Engineering, or a related field - or equivalent combination of education and 4-5 years of relevant experience. Experience supporting or contributing to product development initiatives. Strong understanding of end-user markets and industry dynamics. Proficient computer skills and comfort working with multiple systems and software tools. Excellent analytical, problem-solving, and decision-making abilities. Demonstrated leadership skills with the ability to influence, motivate, and guide teams. Extensive experience in supplier relationship management. Strong understanding of customer needs, market requirements, and service expectations. Ability to develop and execute sourcing strategies aligned with business objectives and market conditions. Willingness to travel a minimum of six weeks per year. Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers, Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at ***********************************

The Inside Service Manager is responsible for ensuring delivery of exceptional customer service and efficient field service execution to meet customer satisfaction goals. The Inside Service Manager is a key liaison for the Sales, Service, Marketing, and Manufacturing teams in providing exceptional service for dealers, customers, and end users. Oversees service support and warranty. Key Responsibilities RESULTS Leadership 35% Understands functions and responsibilities of each employee assigned to this position and manages them in all aspects of employment, including but not limited to: Hiring, Performance, Discipline, and Termination / Training, Coaching, Mentoring, Guidance, and Motivation Effectively manages employees and/or processes to ensure all responsibilities of assigned employees are met and that each external/internal customers' needs are met in a timely manner. Ensures systems utilized by department (i.e. JDE, ADP, SolidWorks, etc.) meets or exceeds needs of all company employees. Develops, implements, and monitors progress of short-term and long-term goals for all assigned employees. Maintains a high level of confidentiality. Demonstrates confidence when navigating difficult situations/conversations and advancing ideas. Critical 25% Works in conjunction with Sales and Service, and oversees direction of resource allocation for inside service activities. Collaborates with sales and service teams to ensure seamless customer interactions in support of customer service goals and initiatives. Develops and implements new service offerings, training programs, document generation, and tools. Leads in the integration/development of software and other tools, to be used by Field Service and other teams, intended to improve customer experience. Productivity / Job Knowledge 15% Collaborates with Sales, Engineering, Quality, and dealers to analyze and address product issues. Analyzes and provides input for new products, product enhancements or maintenance. Identifies and implements process improvements for Warranty, Customer Relations and Problem Resolution. Provides oversight for the C-Tech training program. Conducts root cause analysis along with developing, planning and executing relevant action plans that could include Service Bulletins and or recall campaigns. Manages and or assists with multiple projects in terms of technical support, coordinating samples, prototyping, field testing, intellectual property, and product testing and validation. Interacts with NLM personnel, providing insights from the field that will inform immediate and longer-term product development plans, market strategy, marketing communications, etc. Provides expertise and knowledge for product start-ups and end-user training for Field Service team as needed. Dependability 15% Demonstrates a good attendance record; is aware of the impact that missing work will have on the customer as well as co-workers. Completes goals/projects on time or ahead of schedule. Responds to work assignments and requests by being cooperative and available. Follows through and meets commitments. Available as a resource to subordinates and/or peers. Safety 10% Follows safety procedures, protocols, policies, and adheres to all SAFESTART concepts, and acts when others are not holding themselves accountable. Total 100% CORE VALUES Act Like an Owner. 20% Leads by example and takes ownership in everything you do and or say. If you see something, say something and follow through until it's right. Considers long and short-term outcomes when making decisions. Be Interested. Stay Interested. 20% Isn't complacent. Seizes opportunities to learn. Participates in activities to increase understanding. Create Change. Start With Yourself. 20% Asks "why", is open-minded, and challenges the status quo. Leads and supports changes for the sake of improvement. Seek New Perspectives. 20% Seeks new perspectives to challenge your own, and brings them into your decision making process. Involves stakeholders in making decisions. Is open to input from all sources. Fail Fast. Learn Fast. 20% Takes calculated risks. Is fearless and quick to admit mistakes. Total 100% Requirements Qualifications and Essential Skills Bachelor's degree in Business, Ag Systems Technology, Ag Business, Engineering or related field and or minimum of 4-5 years of experience in agricultural-related customer service. Experience with product development. Understanding of end user industry dynamics Strong computer skills. Problem solving & decision making. Proven leadership and ability to drive sales teams. Extensive experience in all aspects of Supplier Relationship Management. Strong understanding of customer and market dynamics and requirements. Ability to develop sourcing strategies appropriate to overall business environment and market factors. Knowledgeable in a variety of methodologies. Travels a minimum of 6 weeks per year. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to sit and interface with computer systems while maintaining high level of concentration. Position involves working indoors and outdoors with some exposure to mechanical hazards, dust, dirt, irritants, and moderate noise. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work area is usually quiet, but the employee may be exposed to shop noises for limited periods of time. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles in the plant shop. The noise level in the plant shop environment is usually loud.

Job Title Service Manager Business Function Management Branch Name MHC Kenworth-Waterloo Date 01-23-2026 Address 3315 Titan Trail City Waterloo State IA Job Overview & Essential Functions Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Service Manager. The role of the Service Manager is responsible for the day-to-day operation of the branch's Service Department in compliance with established policies and procedures. Plans, directs and controls the activities of the Service Department to ensure the overall growth and profit objectives are met. Formulates the major objectives, specific plans, plan procedures and programs for the Service Department; evaluates the department's results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs. * Assesses present and future needs, trends, problems and profit opportunities of the Service Department. * Within the Company's overall plans and policies, establishes short and long-term operating and financial objectives for the Service Department. * Ensures that approved policies and objectives are clearly understood and effectively applied within the department. * Formulates annual and monthly sales/profit objectives and expense budget in accordance with company objectives. * Reviews and appraises the results of activities within the department and takes appropriate action as necessary. * Travels with outside sales force and own on to customer locations on a regular basis promoting Service Department and dealerships. * Works with Parts Manager and outside sales force in a proactive way to improve labor sales efforts of outside sales force. * Maintains appropriate communication within and between all departments within the branch. * Promotes safe work habits and ensures that safety rules are followed. * Develops and maintains policies and practices which will ensure positive employee and customer relations. * Is familiar with the activities of competition, market conditions and department operation; keeps the Branch Manager informed. * Coordinates the processing of warranty claims with Warranty Manager and administers warranty and policy adjustments in the most fair and honest manner for the customer, dealership and vendor. * Performs other duties as assigned by a supervisor. SAFETY-SENSITIVE This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties. Qualifications * CDL preferred. * Minimum of four years' experience in related field. * Must display excellent leadership and communication skills. * Requires previous supervisory experience. * Must have positive can-do attitude. * Must have strong work ethics and commitment to extra hours when needed. Benefits * Competitive Salary * Medical, Dental and Prescription Insurance * Disability and Life Insurance * Paid Time Off program * 401k and Profit Sharing with Employer Match * Flexible Spending Account * Internal Promotion Opportunities * On the Job Training About Us MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional. Equal Opportunity Employer / Veterans / Disabled

Provide managerial and clinical leadership for Children's and Women's Services Nursing Division. Ensure that all staff provide safe clinical care and have the education, methods and resources to accomplish their performance objectives. Positions in this job family usually have limited involvement in direct patient care and focus their efforts in planning, organizing, directing, evaluating, and improving health care operations, clinical education programs and research programs of clinical and health service departments. Key Areas of Responsibilities include but not limited to: Hire, Develop and manage the performance of staff in a departmental unit or functional division Prepare budget or assist in development; provide projections and recommendations. Manage financial data and monitor budget to meet goals. Resolve budget discrepancies Identify trends and determine QA priorities. Develop quality standards. Allocate resources to meet quality and productivity expectation. Develop, implement and monitor plan to enhance patient satisfaction Identify needs, trends, and forecasts in order to provide quality patient care Develop action plans for unit that meet strategic goals; provide progress reports to department director or director of clinical functions Advocate for needs of unit with healthcare leaders; may collaborate with medical director of unit regarding program development, process improvements, and equipment budgets Provide clinical education to develop staff competency. Oversee clinical education activities and agreements with other educational institutions Collaborate with research staff to assure clinical and research needs are met Percent of Time: 60% Schedule: Weekend Day Shift, 0700-1930, every 3rd holiday coverage Location: Stead Family Children's Hospital Pay Plan: ***************************************************************** Benefits Highlights: Regular salaried position located in Iowa City, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans For more information about Why Iowa?, click here Education Required Bachelor's or Master's in Nursing is required. Preferred Master's degree (in nursing, MBA or healthcare related) or Doctorate (DNP, PhD). If candidate does not have a Master's Degree they will be strongly encouraged to obtain one within 5 years of starting position. Experience Required Current License to practice nursing in Iowa Considerable (2-3 years) experience and demonstrated skill in leadership/management roles Recent experience in clinical practice At least two years' experience in pediatric acute care nursing or OB acute care nursing Experience with unit operations including human resources, financial management, quality initiatives, and compliance with regulatory environment with various federal and state agencies and the Joint Commission Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment where people of all backgrounds and perspectives feel welcomed and appreciated; or demonstrated the ability to do so Excellent written and verbal communication skills Ability to collaborate with physicians, staff, patients, families, outside agencies/vendors, and the community Experience modeling service excellence principles/standards Desirable Qualifications Certification in a role or specialty through a nationally recognized professional nursing certification body. If not currently certified, must seek certification in a role or specialty as soon as eligible to sit for the exam Experience working in large academic medical center Experience with high acuity Labor and Delivery service Experience with pediatric or neonatal critical care patients Experience working in union environment Ability to problem solve and manage resources, across multiple areas In order to be considered for an interview, applicants must upload a resume and mark it as a “Relevant File” to the submission. Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process. For questions, contact Megan Garton at ********************** Additional Information Compensation Contact Information

WHO WE ARE: Douglas Dynamics is North Americas premier manufacturer and up-fitter of work truck attachments and equipment. Our belief is that our employees and culture are just as important to the company as serving our customers. We place a high value on building a team and working environment where individuals can succeed professionally and personally. As a team member at Douglas Dynamics, you can expect to make a difference through your work, to have a direct impact on the achievement of a very meaningful mission to serve our customers, to advance your career, and to have room for fun and fulfillment in your daily life. We would love to have you join our team, where we offer top notch benefits, multiple avenues for advancement and a great working environment. HOW WE DO IT: Grow, Improve, and Engage is our focus as an organization to ensure we succeed by executing the right things. These are our Core Values and are How We Win in the marketplace. The Winning Behaviors are what each Douglas Dynamics employee does to support the success of our company. They are the expectations of all of us to help ensure we focus on winning as an organization the right way! Our Winning Behaviors are: * Be Customer & Results Driven * Anticipate the Possibilities * Collaborate & Care * Communicate Responsibly * Develop Self & Others * Get Better Every Day HOW YOU WILL CONTRIBUTE: We are looking for An Installation & Service Manager responsible for timely and accurate installation and delivery of product at the rate and specifications required by the customer on a regular basis. You will lead and manage the facilitys shop labor group efficiently. Your role is a continuous contact for customers regarding specifications, delivery, service parts & accessories. You will be able to accomplish this by: * Leading employees in area of responsibility for proper fit-up of Henderson equipment, parts, and accessories to the truck chassis. Must understand customer needs and expectations, work to the specifications requested by customer, and ensure final product meets spec and customer preference and expectations. * Supporting company safety rules, maintaining safe work area and equipment. Promptly resolving unsafe conditions and ensuring orderly housekeeping & shop cleanliness. * Identifying, prioritizing, and executing continuous improvement opportunities based on DDMS principles of Safety, Quality, Delivery, and Cost (SQDC) measurements. * Supporting needs of shop including equipment, tools, and machinery necessary for installation activities. * Hiring and training of new hires while supporting company policies in assigned department. * Maintaining consistency in application of company policies and practices for companys best interest. * Supporting the accuracy of inventory, movement, and scrap reporting. * Ensuring needs are met in terms of needed parts, components, solutions, etc. in the truck build process. * Being a champion in communication with your team and the entire organization. WHAT WE OFFER YOU: * A fulfilling career with the ability to contribute to an Industry leader. * A comprehensive suite of benefits * Competitive salary commensurate with experience * A generous 401k match. * Profit sharing for all full-time employees WHAT THIS ROLE NEEDS: * Four-year degree related to Business, Management, Operations, or related degree preferred. * Demonstrated leader with strong communication and interpersonal skills, a problem solver. * Ability to improve processes and methods for cost-reduction, quality improvement and efficiency. * Self-starter who can see around corners, organize multiple priorities, plan over a 30-day time span and prepare action plans to achieve results. * Example setter for employees in character, attendance, work ethic, fairness, and consistency. Our focus on integrity, teamwork, and high performance creates an ideal work environment for every one of our employees. We offer competitive salaries, benefits, and opportunities for personal and professional growth. Discover our opportunities and come see all the ways you can do more at Douglas Dynamics. As an Equal Opportunity Employer, Douglas Dynamics, LLC does not discriminate against qualified applicants in hiring based on race, color, sex, age, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law.

Unit Managers are primarily responsible for overseeing day to day patient care, supervising, directing and developing nurse staff, and reporting to the Director of Nursing to ensure quality patient care within a long-term care center, skilled nursing facility or assisted living community. Unit Managers are required to be dependable and personable liaisons between residents and their families. Unit Managers are tasked with ensuring their unit complies with federal and state regulatory standards, and follows company policies and procedures. This position requires unit specific experience. Please discuss the unit specific experience with a recruiter to validate your qualification of the position.

Job Title: Service Supervisor Company: Interstate Power Systems The Service Supervisor is responsible for overseeing the daily operations of both the Service and Parts Departments. This dual-role position ensures seamless coordination between service technicians, service advisors, and parts personnel to deliver exceptional customer service, maintain efficient workflows, and support the repair and maintenance of heavy-duty trucks and equipment. The Service Supervisor will act a liaison between department staff and upper management, monitor inventory, ensure timely service delivery, and uphold safety and quality standards. Key Responsibilities: Service Department: Supervise and schedule service technicians to ensure timely completion of repairs, maintenance, and diagnostics on heavy-duty trucks and equipment. Coordinate with customers to assess service needs, provide updates, and resolve issues or complaints. Monitor service quality, ensuring compliance with manufacturer specifications and company standards. Maintain accurate service records, including work orders, warranties, and billing documentation. Train and mentor service staff to enhance technical skills and customer service performance. Collaborate with vendors and suppliers to ensure availability of critical parts and negotiate pricing when necessary. Assist technicians and customers with parts identification and procurement. General Duties: Foster collaboration between the Service and Parts Departments to streamline operations and improve turnaround times. Enforce safety protocols and maintain a clean, organized work environment in both departments. Analyze performance metrics (e.g., service times, parts sales) and implement process improvements. Act as a liaison between departments and upper management, providing reports on productivity, challenges, and opportunities. Handle escalated customer inquiries and ensure high levels of satisfaction. Qualifications: Minimum of 3-5 years of experience in a supervisory role within a service or parts department, preferably in the heavy-duty truck or equipment industry. Strong knowledge of heavy-duty truck systems, repair processes, and parts inventory management. Proven leadership skills with the ability to manage and motivate a team. Excellent organizational, problem-solving, and communication skills. Proficiency in service and inventory management software (e.g., [specific software names if applicable]). Ability to multitask and prioritize in a fast-paced environment. Valid driver's license; CDL preferred but not required. Employee Benefits: Competitive Wages - Be paid your worth! Uniforms - fully supplied by Interstate! Tool program - available Tuition assistance - for educational and ongoing career growth Health, dental and vision coverage - begins on the first day of the following month. Paid Time Off - (PTO) starts accruing day one of your full-time employment. Holidays - 6 Holidays and 2 Floating Holidays per year 401(K) - with company matching. Long Term Disability - Supplied Short Term Disability - Supplied Life Insurance - Supplied Healthiest You - Virtual Health Care paid by Interstate. PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement Pet Insurance - We care about our furry friends! Employee Discounts - available on products and services Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face. Paid Health and Well-being screening - for employees and their spouse Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration. #IPSRT Military Friendly Hiring.

Pay Rate: $69,500 - $92,600 Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan. Category/Shift: Salaried Full-Time The Job You Will Perform: Responsible for providing overall direction and leadership to the customer support team. Improve efficiency, profitability, and customer satisfaction by implementing service and operations strategies. In addition to business improvement, provide team members with challenging work and developmental objectives, and will share both responsibility and accountability in the attainment of organizational goals. Act as a front line decision maker, managing major and significant customer accounts, some having enterprise agreements. Provide significant process and/or product expertise, and be a subject matter expert resource for other team members. Receipt and processing of requests for price quotations, purchase orders, order changes, adjustments, and cancellations. The Skills You Will Bring: High school diploma or GED Preferred Bachelor's degree in a related field or related experience and/or training; or equivalent combination of education and experience. Preferred experience working in a manufacturing environment Preferred computer data-entry experience Eight or more years of customer relations experience in the Corrugated Box Industry Builds Effective Teams Collaborates Customer focus Decision quality Directs Work Drives Engagement Ensures Accountability Manages conflict The Benefits You Will Enjoy: International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Job Description WHO WE ARE: Douglas Dynamics is North America's premier manufacturer and up-fitter of work truck attachments and equipment. Our belief is that our employees and culture are just as important to the company as serving our customers. We place a high value on building a team and working environment where individuals can succeed professionally and personally. As a team member at Douglas Dynamics, you can expect to make a difference through your work, to have a direct impact on the achievement of a very meaningful mission to serve our customers, to advance your career, and to have room for fun and fulfillment in your daily life. We would love to have you join our team, where we offer top notch benefits, multiple avenues for advancement and a great working environment. HOW WE DO IT: Grow, Improve, and Engage is our focus as an organization to ensure we succeed by executing the right things. These are our Core Values and are How We Win in the marketplace. The Winning Behaviors are what each Douglas Dynamics employee does to support the success of our company. They are the expectations of all of us to help ensure we focus on winning as an organization the right way! Our Winning Behaviors are: Be Customer & Results Driven Anticipate the Possibilities Collaborate & Care Communicate Responsibly Develop Self & Others Get Better Every Day HOW YOU WILL CONTRIBUTE: We are looking for An Installation & Service Manager responsible for timely and accurate installation and delivery of product at the rate and specifications required by the customer on a regular basis. You will lead and manage the facility's shop labor group efficiently. Your role is a continuous contact for customers regarding specifications, delivery, service parts & accessories. You will be able to accomplish this by: Leading employees in area of responsibility for proper fit-up of Henderson equipment, parts, and accessories to the truck chassis. Must understand customer needs and expectations, work to the specifications requested by customer, and ensure final product meets spec and customer preference and expectations. Supporting company safety rules, maintaining safe work area and equipment. Promptly resolving unsafe conditions and ensuring orderly housekeeping & shop cleanliness. Identifying, prioritizing, and executing continuous improvement opportunities based on DDMS principles of Safety, Quality, Delivery, and Cost (SQDC) measurements. Supporting needs of shop including equipment, tools, and machinery necessary for installation activities. Hiring and training of new hires while supporting company policies in assigned department. Maintaining consistency in application of company policies and practices for company's best interest. Supporting the accuracy of inventory, movement, and scrap reporting. Ensuring needs are met in terms of needed parts, components, solutions, etc. in the truck build process. Being a champion in communication with your team and the entire organization. WHAT WE OFFER YOU: A fulfilling career with the ability to contribute to an Industry leader. A comprehensive suite of benefits Competitive salary commensurate with experience A generous 401k match. Profit sharing for all full-time employees WHAT THIS ROLE NEEDS: Four-year degree related to Business, Management, Operations, or related degree preferred. Demonstrated leader with strong communication and interpersonal skills, a problem solver. Ability to improve processes and methods for cost-reduction, quality improvement and efficiency. Self-starter who can see around corners, organize multiple priorities, plan over a 30-day time span and prepare action plans to achieve results. Example setter for employees in character, attendance, work ethic, fairness, and consistency. Our focus on integrity, teamwork, and high performance creates an ideal work environment for every one of our employees. We offer competitive salaries, benefits, and opportunities for personal and professional growth. Discover our opportunities and come see all the ways you can do more at Douglas Dynamics. As an Equal Opportunity Employer, Douglas Dynamics, LLC does not discriminate against qualified applicants in hiring based on race, color, sex, age, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law.

Central Sterilizing Services is seeking a full-time Supervisor. This position provides a specialized level of technical service relative to the processing of instruments for the Main OR and UI Health Care clinics. This includes responsibility for staff education, equipment maintenance, and supplies. The supervisor collaborates with clinical and non-clinical staff in order to insure safe and effective patient care as it relates to sterile processing. This position provides staff monitoring, guidance, coaching, and counseling to assure the best in patient outcomes are achieved. The schedule for this position will be Monday-Friday, 3:00 p.m. to 11:30 p.m. This position will primarily be located in Integrated Services Center in Coralville but will need to be available to flex to the university campus in Iowa City. Responsibilities: Provide Specialty Clinical/Technical Service Provide specialized level of clinical/technical expertise in the reprocessing of instruments - including cleaning, inspecting, disinfecting, and sterilizing. Identify training gaps and proactively assess educational needs. Maintain and update equipment and supplies used in instrument reprocessing. Performs all duties performed by the Central Service technicians as needed. Provide Education Provide health education and feedback to individual staff members relative to department operations. Monitor the effectiveness of training methods to a variety of audiences such as technicians, clinicians, and administrators. Collaborate/Communicate with Health Care Team Collaborate with others on the health care team related to clinical/technical specification to assure a common goal of safe and effective delivery of care. Communication to a variety of audiences through data. Compliance with Internal Policies and External Regulations for Safe and Effective Care Delivery and Health Profession Education Knowledge and compliance to regulations and standards such as OSHA, EPA, FDA, DOT, AAMI, AORN, etc. Knowledge and compliance to accreditation agencies such as The Joint Commission. Identify and communicate variances and create action plans to address them. Assists to ensure staff are compliant with policies, procedures, and regulations. Human Resources Management Supervises technical activities of technician staff in UI Health Care Central Sterilizing Services. Participates in the hiring of staff and students, including candidate evaluation, interviewing, and onboarding. Assign work and monitor workflow to promote depth of competency and prevention of repetitive injury. Guide, coach and develop staff through performance management (evaluative feedback counseling) to assure outcomes are achieved. Supports management during HR procedures and communicate any issues to HR and CSS leadership. Pay Level: 4A Professional and Scientific Pay Structures | University Human Resources - The University of Iowa (uiowa.edu) Required Qualifications: Bachelor's degree in business administration, management, nursing, or related field: or an equivalent combination of education and experience in Central Sterilizing Proficient in computer software applications such as Word, Outlook, and Excel Excellent written and verbal communication skills A minimum of 2 years related quality or technical experience Previous supervisory experience Must Possess and maintain certification through a nationally recognized central sterilizing service training program such as IAHSCMM (International Association of Healthcare Central Service Materiel Management) or CBSPD (The Certification Board for Sterile Processing and Distribution) Possession of an appropriate driver's license to meet fleet safety standards. Desired Qualifications: Familiarity with UI Health Care supervisory functions such as ELMS and performance reviews Experience managing in a union environment Experience in a medical field that includes a sterile processing component Position and Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: Resume Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. Please contact ************************ with any questions. Additional Information Compensation Contact Information