Customer service specialist jobs in Waterloo, IA - 229 jobs

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **_+++Join BioLife, where long-term careers thrive! Enjoy growth opportunities, rewarding work, and a supportive environment dedicated to your success.+++_** **_Afternoon, Evening and Saturday Availability Required_** **We offer advancement opportunities within your center, across other centers in the state, and even nationwide....empowering you to grow and succeed wherever your journey takes you!** **_Paid Training, Quick Advancement Opportunities, Day One Benefits, Flexible Schedule and More!!_** **Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.** Phlebotomist About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will greet donors as they enter and exit the donor floor. · You will perform venipuncture of donors and programming of plasmapheresis machine. · You will monitor donors during the donation process and manage donor reactions. · You will perform all tasks required for the setup, verification, operation, and troubleshooting of plasmapheresis equipment within scope of training. · You will install, prime, and disconnect disposable sets on the plasmapheresis machines · You will stock supplies, break down empty cartons and assist with proper disposal. · You will take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system. · You will perform finger sticks, test sample, and record other donor measures to include hematocrit, total protein, and weight. · You will enter donor information into the Donor Information System (DIS). · You will coordinate donors to donor floor and compensate donors using the Debit Card system. · You will support the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes through use of company approved procedures including 5S, Value Stream Mapping and Kaizen. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - IA - Waterloo **U.S. Starting Hourly Wage:** $17.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - IA - Waterloo **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Part time **Job Exempt** No

Assisting customers and answering phones in Respiratory therapy area of DME. Assists with getting orders for CPAP/BIPAP equipment. Assists customers, referral sources and hospital departments in obtaining medical equipment for our patients. Responsible for fitting patients with products such as diabetic shoes, compression stockings, walkers, canes and nebulizers. Assists patients and referral sources through intake process and insurance verification. Ensures regulatory requirements are met. Applies suggestive selling principles when customers want to purchase cash sale items. Utilizes computer software to enter appropriate data as well as document patient education/safety when indicated. Effectively describes basic understanding of HME items sold by our company including set up, delivery, education/use and routine cleaning/maintenance. Communicates patients' needs to appropriate disciplines within the care team. Assesses patients for safety including environmental safety when making home deliveries while on call. What you will Do: Assists patients/customers in obtaining correct medical equipment to meet needs - assess for safe use. Be able to demonstrate types of equipment and appropriate set up/use to customers who call or walk in to our showroom. Fit patient with appropriate product based on physician orders and patient needs. Encourage purchase of retail items to patients who might be looking for something extra. Obtain insurance information - data entry into computer system. Verify benefits as needed. Utilize HME computer system - enter appropriate data for purchase or rental based on item. Document safety and use education. Adheres to all safety, infection control and employee health policies and procedures. Hours/Schedule: Full Time, 40 hours per week 8:30 am to 5 pm Minimum Qualifications: Valid IA driver's license and an acceptable Motor Vehicle Report (MVR) High language, high math, high reasoning ability. * Personal computer, 10-key calculator, Microsoft Office, database software. * Ability to work with diverse groups of people. Position Highlights and Benefits We care about your well-being, both physical and mental, which is why our benefit package includes: * Wellness programs * Education reimbursement * Personalized health insurance plans including dental and vision * Paid time off * Long- and short-term leave * Retirement planning * Life insurance coverage All benefits begin day 1 with no waiting period! Ministry/Facility Information: MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: * MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center * MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation * MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job TitleCustomer Experience RepresentativeJob Description The Customer Experience Representative role provides an opportunity for someone who enjoys a challenge, finding solutions, and is fulfilled by helping others. The role serves as a primary contact for Input Finance customers. Additionally, Customer Experience Representatives supports other teams within the department providing the opportunity to be involved in the Customer Experience from start to finish. Our Shared Future: “What I enjoy most about this role is the people I work with and that each day is different. There is a variety of things I get to do each day.” You and Your Job As a Customer Experience Representative you will be successful being a great communicator. The key purpose is also to solve problems and listen to the customer's needs. It is important to be able to multitask and prioritize what needs to be done when things are busy. You will be successful if you are a team player. The Customer Experience Representative supports the Relationship Managers, Field Finance Representatives, and Customers of RAF's Input Finance department. The role serves as primary contact for Customers of Input Finance. They participate & assist RMs in the annual selling & retention efforts of strategic accounts. Additionally, the role provides exemplary service & support to Input Finance's field sales force, strategic accounts, and their distribution partners, by serving as a process expert and diagnosing & resolving a wide range of potential issues. Job Responsibilities Provide the best possible customer service and work strategically to achieve Input Finance goals. Assist the RM's and Field Finance Reps in uncovering and/or understanding potential marketing & communication opportunities a specific account may present. Act as a subject matter expert and demonstrate the knowledge & willingness to provide the best possible service. Communicate with customers effectively and seek additional information for clarification Serve as first point of contact for Input Finance field sales staff, a strategic account, a strategic account's field sales force, and a strategic account's distribution partners concerning day-to-day matters. Your Promise to Us: To be considered for the Customer Experience Representative role, you must have: Associates Degree with 2+ years of experience or Bachelor's Degree Computer proficiency with MS Word, Outlook, and Excel required. Other IS skills and report writing skills are a plus. Excellent communication skills, both written and verbal. Must be able to conduct business and make customer presentations over the phone or in person. Legally authorized to work in the United States on a full-time basis. Rabobank is unable to sponsor or take over sponsorship of an employment visa for this position. Our Commitment to you - cultivating your way beyond pay: Rabobank welcomes employees and applicants from all backgrounds and is committed to fostering an inclusive environment that leverages the diverse strengths of our workforce. This enables us to exceed the expectations of our clients and customers while ensuring a healthy and safe environment for our staff. We believe your well-being extends far beyond just a paycheck and should encompass your health, happiness, and satisfaction. To meet these needs, Rabobank offers a flexible hybrid working model and continually evaluates and enhances our benefit offerings to ensure they are comprehensive, competitive, and provide you with the options and flexibility you need. Our employee benefits are focused on four main components: Physical Well-Being includes our commitment to your Health and Wellness. Medical, Dental and Vision plan coverages are effective on your date of hire. Rabo offers multiple plan options and a full network of providers to best meet your needs. Financial Well-Being provides for your Retirement + Savings + Security. We love seeing your retirement plan balance grow just as much as you do! That's why you can start participating in the 401(k) plan on your date of hire. Plus we match 50% of the first 6% you contribute to your 401(k) plan for US Employees. Rabo also contributes an additional 3% of your eligible pay in Safe Harbor contribution and up to 3% in annual Discretionary Profit Sharing contributions. Emotional Well-Being ensures your Work + Life balance. We offer a generous paid time off program to full time employees: up to 20 days of vacation time, 5 days of additional time off plus 7 sick days and 11 US holidays annually (based on hire date during the calendar year). In addition, Growing a Better World Together requires wanting the best for our employees and their families and our communities. To do that, we offer both the time and financial support to give back to the community through our Dollars for Doers, Helping Hands and Gift Matching programs. (All paid time off is subject to company accrual and carryover policies.) Workforce Well-Being supports a hybrid working model that offers the flexibility to split your time between home and the office-typically 2-3 days remote and the remaining days onsite-promoting both productivity and personal well-being. Our Organization: Rabobank Group is a global financial services leader providing wholesale and retail banking, leasing, and real estate services in more than 37 countries worldwide. Founded over a century ago, Rabobank today is one of the world's largest banks with over $678 billion in assets. In North America, Rabobank is a premier corporate and investment bank to the food, agribusiness, commodities and energy industries in the United States, Mexico, and Canada. Rabo AgriFinance, a subsidiary of Rabobank, is a leading financial services provider for farmers, ranchers and agribusinesses in the United States and Canada. Together, we provide sector expertise, strategic counsel and tailored financial solutions to clients across the entire value chain. Visit ****************** Salary Expectations: Target Hiring Range: $45,000.00 - $60,000.00 This position is subject to the terms of [RAF/Rabobank/RDS]'s compensation plans and policies. It is anticipated that the position will pay within the target hiring range. The range is reflective of the desired primary physical work location and may be adjusted outside of the projected range based on geographical differentiation if the actual work location of the hired candidate differs from the desired primary location, or for other lawful reasons. Further, all full-time regular positions include all other benefits provided to [RAF/Rabobank/RDS] employees, including healthcare benefits, 401k matching, vacation, sick leave, parental leave, possible discretionary bonuses and all other benefits that are all governed by and subject to ERISA plan documents and eligibility. Rabo provides equal opportunity in employment to all employees and applicants and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other basis protected by applicable law. Rabo also prohibits harassment of any individuals on any of the bases listed above. At Rabobank, we strive to grow a better world together. In order to achieve that, we have to have the right people in the right jobs. Are you ready to join our team? This job posting has no fixed application deadline. We will accept resumes until a qualified applicant pool is identified. #LI-Hybrid

Job Description As a Customer Care Expert at Wix, you'll be the trusted guide for our users, helping them achieve their goals and resolve issues while growing online. You'll provide high-quality support using a mix of product knowledge, problem-solving, and AI-powered tools across phone, chat, and email. In your day-to-day, you will: Work within a highly organized environment, following a clear daily schedule to ensure consistent and timely support for our users. Manage a high volume of contacts across multiple channels like emails, chat and phone. De-escalate and resolve complex or sensitive situations with empathy and clear communication. Document user interactions accurately and thoroughly in designated systems in real time for tracking and follow-up purposes; navigate multiple software tools simultaneously while engaging with customers. Build strong relationships with users and uncover their true needs. Introduce Wix users to our different tools, services and products they can benefit from, and help onboard them where appropriate. Collaborate with peers and product teams, sharing user feedback and following established escalation paths Collaborate live with peers and cross‑functional teams to surface user feedback and follow established escalation paths. Work with other departments and product teams, and advocate our users' needs to impact product roadmaps. Analyze user behavior and relevance to determine their effect on user satisfaction. Stay current on Wix products, features and services by learning, retaining, and communicating new features and improvements as they are released. *** This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids 2-3 days a week depending on the shift. Available Shifts: Tue-Sat, 10am - 7pm Tue-Sat, 1pm - 10pm Training Shift: Mon-Fri, 8am - 5pm *These shifts will commence at the end of the training period. During the training period, you will be required to work onsite every day. Please note that we have a limited number of open positions per shift, you can add your preferred shift during the application process, however, it is not guaranteed until the time of offer.* Qualifications A customer service professional with at least 2 years of experience working in a client-facing role. You have a strong emotional intelligence and the ability to navigate complex customer needs with empathy and professionalism. You find meaning and pleasure in helping others succeed and are curious to know what really drives users. You have strong critical thinking skills and ability to maintain focus and productivity during extended periods. You can maintain composure and exercise sound judgment under routine work pressures. You hold yourself to high-performance standards, and work to improve constantly and are confident about taking responsibility and ownership. You're passionate about new technologies like AI and always eager to learn more. You thrive in a fast-paced, dynamic environment with the ability to handle multiple user interactions (back-to-back, if needed also simultaneously) and look at change as an opportunity to grow. You realize there is more than one career ladder, and you have the drive to find your own career path recognizing your strengths and interests. Bonus points if you have experience in tech, SaaS, or internet companies. Additional Information You'll be part of the Customer Care Guild, a team of experts dedicated to helping Wix users succeed. By providing support across various channels, our team ensures users have the tools and guidance they need to make the most of Wix's products. We thrive on collaboration, feedback, and a shared passion for helping users achieve their goals.

Job TitleCustomer Experience RepresentativeJob Description The Customer Experience Representative role provides an opportunity for someone who enjoys a challenge, finding solutions, and is fulfilled by helping others. The role serves as a primary contact for Input Finance customers. Additionally, Customer Experience Representatives supports other teams within the department providing the opportunity to be involved in the Customer Experience from start to finish. Our Shared Future: “What I enjoy most about this role is the people I work with and that each day is different. There is a variety of things I get to do each day.” You and Your Job As a Customer Experience Representative you will be successful being a great communicator. The key purpose is also to solve problems and listen to the customer's needs. It is important to be able to multitask and prioritize what needs to be done when things are busy. You will be successful if you are a team player. The Customer Experience Representative supports the Relationship Managers, Field Finance Representatives, and Customers of RAF's Input Finance department. The role serves as primary contact for Customers of Input Finance. They participate & assist RMs in the annual selling & retention efforts of strategic accounts. Additionally, the role provides exemplary service & support to Input Finance's field sales force, strategic accounts, and their distribution partners, by serving as a process expert and diagnosing & resolving a wide range of potential issues. Job Responsibilities Provide the best possible customer service and work strategically to achieve Input Finance goals. Assist the RM's and Field Finance Reps in uncovering and/or understanding potential marketing & communication opportunities a specific account may present. Act as a subject matter expert and demonstrate the knowledge & willingness to provide the best possible service. Communicate with customers effectively and seek additional information for clarification Serve as first point of contact for Input Finance field sales staff, a strategic account, a strategic account's field sales force, and a strategic account's distribution partners concerning day-to-day matters. Your Promise to Us: To be considered for the Customer Experience Representative role, you must have: Associates Degree with 2+ years of experience or Bachelor's Degree Computer proficiency with MS Word, Outlook, and Excel required. Other IS skills and report writing skills are a plus. Excellent communication skills, both written and verbal. Must be able to conduct business and make customer presentations over the phone or in person. Legally authorized to work in the United States on a full-time basis. Rabobank is unable to sponsor or take over sponsorship of an employment visa for this position. Our Commitment to you - cultivating your way beyond pay: Rabobank welcomes employees and applicants from all backgrounds and is committed to fostering an inclusive environment that leverages the diverse strengths of our workforce. This enables us to exceed the expectations of our clients and customers while ensuring a healthy and safe environment for our staff. We believe your well-being extends far beyond just a paycheck and should encompass your health, happiness, and satisfaction. To meet these needs, Rabobank offers a flexible hybrid working model and continually evaluates and enhances our benefit offerings to ensure they are comprehensive, competitive, and provide you with the options and flexibility you need. Our employee benefits are focused on four main components: Physical Well-Being includes our commitment to your Health and Wellness. Medical, Dental and Vision plan coverages are effective on your date of hire. Rabo offers multiple plan options and a full network of providers to best meet your needs. Financial Well-Being provides for your Retirement + Savings + Security. We love seeing your retirement plan balance grow just as much as you do! That's why you can start participating in the 401(k) plan on your date of hire. Plus we match 50% of the first 6% you contribute to your 401(k) plan for US Employees. Rabo also contributes an additional 3% of your eligible pay in Safe Harbor contribution and up to 3% in annual Discretionary Profit Sharing contributions. Emotional Well-Being ensures your Work + Life balance. We offer a generous paid time off program to full time employees: up to 20 days of vacation time, 5 days of additional time off plus 7 sick days and 11 US holidays annually (based on hire date during the calendar year). In addition, Growing a Better World Together requires wanting the best for our employees and their families and our communities. To do that, we offer both the time and financial support to give back to the community through our Dollars for Doers, Helping Hands and Gift Matching programs. (All paid time off is subject to company accrual and carryover policies.) Workforce Well-Being supports a hybrid working model that offers the flexibility to split your time between home and the office-typically 2-3 days remote and the remaining days onsite-promoting both productivity and personal well-being. Our Organization: Rabobank Group is a global financial services leader providing wholesale and retail banking, leasing, and real estate services in more than 37 countries worldwide. Founded over a century ago, Rabobank today is one of the world's largest banks with over $678 billion in assets. In North America, Rabobank is a premier corporate and investment bank to the food, agribusiness, commodities and energy industries in the United States, Mexico, and Canada. Rabo AgriFinance, a subsidiary of Rabobank, is a leading financial services provider for farmers, ranchers and agribusinesses in the United States and Canada. Together, we provide sector expertise, strategic counsel and tailored financial solutions to clients across the entire value chain. Visit ****************** Salary Expectations: Target Hiring Range: $45,000.00 - $60,000.00 This position is subject to the terms of [RAF/Rabobank/RDS]'s compensation plans and policies. It is anticipated that the position will pay within the target hiring range. The range is reflective of the desired primary physical work location and may be adjusted outside of the projected range based on geographical differentiation if the actual work location of the hired candidate differs from the desired primary location, or for other lawful reasons. Further, all full-time regular positions include all other benefits provided to [RAF/Rabobank/RDS] employees, including healthcare benefits, 401k matching, vacation, sick leave, parental leave, possible discretionary bonuses and all other benefits that are all governed by and subject to ERISA plan documents and eligibility. Rabo provides equal opportunity in employment to all employees and applicants and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other basis protected by applicable law. Rabo also prohibits harassment of any individuals on any of the bases listed above. At Rabobank, we strive to grow a better world together. In order to achieve that, we have to have the right people in the right jobs. Are you ready to join our team? This job posting has no fixed application deadline. We will accept resumes until a qualified applicant pool is identified. #LI-Hybrid

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Customer Service Associates are face of the bank, responsible for providing exceptional customer service by greeting customers warmly in person, on the phone, and via internet channels. This role includes processing transactions efficiently, maintaining accuracy, and promoting bank products and services to meet customer needs while fostering lasting relationships. This position may work in multiple branches within the region, including but not limited to, Manchester, Dyersville, Peosta, Edgewood, Earlville and Coggon. Company paid mileage rates apply.

NOW HIRING!! STOP IN- WALK IN- CALL IN- DON'T LET THIS OPPORTUNITY YOU BY. Now is the time to take THE NEXT STEP and come to CBE for a career. You could start as a Customer Service/Collections Agent as soon as Monday, February 23rd, 2026. Job Description: FLEXIBLE SCHEDULES AVAILABLE: Full-time Full-time (40hr) flexible weekday schedule with 1 required night until 8pm In-Office Environment, Competitive Pay, Benefits AND you can earn Commission! CBE provides 3 weeks paid training and supports you every step of the way! Strong Belief in Promote from Within (Your New Career is up to you) Apply TODAY! Purpose of the Position: As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment. At least 18 years of age High School Diploma or GED 9+ months of work history (customer service experience preferred) Computer and typing skills required Excellent attendance Self-starter with great attention to detail Customer service mindset Strong communication, persuasion, and negotiation skills Ability to handle multiple tasks simultaneously Strong work ethic A competitive spirit, an unrelenting drive to be the best Ability to learn new information and integrate processes Achieve schedule adherence and compliance expectations Meet productivity and call quality standards as set by the company Problem solving skills & ability to recommend solutions Additional Information: Training: CBE provides 3 weeks of paid training, no call center experience necessary! Compensation: $14.00 - $15.00 + per hour plus commissions. Location: Positions will be located in our Cedar Falls office. This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals. CBE Companies is an Equal Opportunity Employer. CBE Companies is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws. Background check and drug testing required. #CF1 CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

Are you passionate about creating exceptional customer experiences? Dale Howard Auto Center is looking for a Customer Care Specialist to connect with customers, schedule service appointments, follow up on visits, and ensure every interaction leaves a lasting impression! Purpose of the Position: The Customer Service Specialist will be responsible for contacting customers with vehicle service opportunities and scheduling their appointments. This role will also help to ensure our customers are having an exceptional experience by conducting activities such as, follow-up calls, requesting reviews, and assisting with customer vehicle pickup/delivery. Key Roles & Responsibilities: Customer Outreach Appointment Scheduling Customer Communication Vehicle Pickup & Delivery Assistance Fixed Ops Assistance Documentation Follow-Up Essential Job Functions: Initiate and manage outbound calls to customers whose vehicles are subject to recall or have service opportunities. Explain the recall issue, its implications, and the importance of addressing it promptly. Schedule service appointments for customers to address recall issues, working closely with the service department to ensure availability and timely completion. Provide clear, professional, and courteous communication to customers, addressing any questions or concerns they may have about the recall or the service process. Maintain accurate records of customer interactions, appointment schedules, and recall statuses in the dealership's customer management system. Conduct follow-up calls as needed to confirm appointments, remind customers of upcoming services, and ensure that all issues are resolved. Report on the status of recall appointments, customer feedback, reviews, and any issues that arise to the Marketing Manager. Assist in the pickup and delivery of customer vehicles for Service appointments. Assist as needed to help support Service Marketing efforts. Work closely with the team to ensure smooth handling of appointments and manage any logistical challenges. Qualifications: Previous experience in customer service, telemarketing, or a related field preferred. Excellent communication skills, both verbal and written. Strong organizational skills and attention to detail. Ability to handle customer inquiries with professionalism and patience. Basic computer skills are required. Must have a valid drivers license. Ability to address and resolve customer concerns effectively and efficiently. Personal Attributes: Customer-Focused: Strong commitment to providing high-quality service and ensuring customer satisfaction. Dependable: Reliable with a strong work ethic and ability to manage time effectively. Adaptable: Ability to adapt to changing priorities and handle a high volume of calls.

Build your career, not just your resume. For more than 70 years, Regal Plastic has been a trusted leader in distributing and fabricating plastic products that power industries across the U.S. Now we're looking for a Customer Service Representative who's ready to grow with us and be the face of our Evansdale branch. This isn't a high-turnover call center job. You'll be building relationships with long-standing business customers, supporting sales teams, and learning a niche industry that offers room to advance. What You'll Do Support existing business accounts with quotes, bids, and order follow-ups. Answer and resolve customer calls and emails with accuracy and speed. Enter orders and track shipments to ensure on-time delivery. Partner with sales and management to identify new opportunities. Be the customer's voice inside our company. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. What We Offer Starting pay $16.00 - $19.00 / hour DOE Full benefits: Medical, Dental, Vision, Life, LTD, 401(k) w/ match Paid time off and paid holidays Paid training in the plastics industry-technical knowledge included What We're Looking For Excellent communicator with strong problem-solving skills. Organized multitasker who thrives in a fast-paced office/warehouse support role. Positive, team-focused attitude. High school diploma (or equivalent). Ready to grow with Regal Plastic? Apply today and take the first step toward a career with stability, growth, and impact. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The **Part Time Customer Service Associate** provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. **Wage** : $17.25/hr. **Qualifications:** 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills **Apply** today and shift your **career** into drive for **tomorrow!** **Benefits and Perks:** Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!!** Below are a few perks and discounts: + Up to 40% off the base rate of any standard Hertz rental + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

About the role The Operations Analyst(s) position will act as a liaison between customers, business partners, and third-party service (TPA's) providers. The position will be a communicator, problem solver and agent for change to provide continuous improvements. What you'll do · Answer general incoming calls from policyholders and agents. · Work with third party contacts to audit, reconcile data discrepancies, research missing data, handle inquiries and provide updates as requested for annuity business. · Conduct research and analysis in order to ensure successful outcomes when complexities arise. · Deliver accurate and prompt resolution of issues and relay necessary information by both verbal and written communication. · Troubleshoots issues to determine the best solutions and then implement a plan. · Develop broad understanding of products, services, policies, procedures, regulations, and laws for effective service delivery. · Handle inbound/outbound calls from all applicable customers including but not limited to third party contacts, client contacts, third party vendors and internal team resources. · Support Life insurance business and customers. Qualifications · High School Diploma or Equivalent. College degree preferred · Operations Analyst I: 0-2+ years' experience providing customer service and transaction processing support in insurance or financial services. · Operations Analyst II: 3-5+ years of experience with increased complexity in tasks and assignments. · Operations Analyst III: 5+ years of experience with increased complexity in tasks and assignments with a high level of autonomy. · Demonstrated and effective oral, written, and interpersonal communication skills. · Ability to work effectively with other internal teams and associates Skills/Competencies · Ability to communicate effectively both orally and in writing. · Ability to build productive internal/external working relationships. · Advanced interpersonal skills. · Strong analytical skills. · Advanced organizational skills and attention to detail Physical Demands Normal office working environment Occasional evening and weekend hours to meet deadlines Occasional travel is required Ability to sit for extended periods of time Ability to type / perform data entry Ability to read from a computer screen and paper reports

VGM & Associates is the nation's largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women's Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day. Position Summary VGM Education offers online learning for clients in the healthcare industry across the country. In this role, you will be responsible for monitoring calls, chats, and inboxes daily to ensure a high level of customer satisfaction. You will be trained on our system to assist with inquiries related to password resets, reporting, user navigation, and troubleshooting. Additionally, you will support the team with training sessions and projects as needed under routine supervision. In addition to being the best in the business when it comes to customer interactions, you will need to be a confident, fully engaged team player that is dedicated to bringing a positive and enthusiastic outlook to work each day. Reporting to: Customer Experience Manager Working Location: Waterloo, IA, with hybrid options available Work Hours Classification: Full-time, Monday-Friday, 8am-5pm plus additional hours when job duties require Responsibilities/Duties of the Job * Monitor and manage calls, chats, and inboxes to ensure timely and effective customer support * Create and document tickets in Hubspot for each customer interaction to maintain accurate records * Support the team with training sessions and projects as needed, under routine supervision * Demonstrate independence and proficiency in handling tasks and responsibilities * Appropriately escalate customer issues or concerns * Maintain a positive and professional attitude while working with others * Recognize customer engagement opportunities to upgrade clients and boost customer engagement and retention * Perform other duties as assigned Position Qualifications Education/Experience * High school diploma or equivalent; additional education experience in customer service or related fields is a plus * Familiarity with customer service software and tools is preferred Skills and competencies: * Advanced proficiency in Excel, Microsoft Project Programs and other relevant software programs * Excellent verbal and written communication abilities * Exceptional organizational and time management skills * Strong problem-solving skills and attention to detail * Ability to work independently and as part of a team * Proven track record of providing exceptional customer service and support Physical Requirements: * Operation of office equipment and using technology efficiently such as computers, phones, misc. office equipment * Working at a physical desk, moving about the office and facility as needed for work * Visual abilities to include reading, distance vision and peripheral vision What's more? At VGM Group, we are 100% employee owned. Click to view more about VGM! Headquartered in Waterloo, Iowa, VGM is a 100% employee-owned company providing business and professional services to thousands of business customers across North America. Services include group purchasing, commercial insurance, management of healthcare services and networks in post-acute cases, healthcare distribution direct to patient homes, specialty consulting, online education, digital, print, and traditional marketing and more. VGM employs approximately 1,700 people across 40 states and Canada, with more than 1,100 working in Iowa. VGM has been named the Top Workplace in Iowa on multiple occasions and is proud of its role in the communities in which it serves. For more information visit ***************** This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About MARSHALLTOWN: For over 131 years, MARSHALLTOWN has made reliable, industry-leading construction tools and equipment for various industries: masonry, drywall, concrete, asphalt, tile, flooring, painting, archaeology, and more. MARSHALLTOWN aims to constantly innovate the construction tool and equipment industry, looking for new ways to help finish jobs faster, better, and with more ease. Our tools can be found in major hardware retailers in the United States and around the world. Our Customer Success team is looking for a Customer Care Specialist to join the effort in supporting our internationally recognized construction tools and equipment brand. The ideal candidate will have a degree in business management or general business. Prior experience in a customer service role is a plus. This person will be a jack-of-all trades and able to address challenges as they arise. We are looking for a well-rounded candidate who's willing to learn and help us achieve our world class customer experience goals. Responsibilities: Respond to customer questions and product inquiries Process sales orders, quotes and reconcile discrepancies Have an in-depth knowledge of all products to assist customers with product selection and applications Provide timely responses to customers using analytical and problem-solving skills Assist in handling resolution of freight discrepancies and warranty items Qualifications Qualifications: A degree in business management or general studies Experience in windows-based computer environment including Microsoft Outlook, Word, Excel and Power Point Excellent interpersonal and communication skills effective at all levels Ability to organize and manage multiple priorities with high levels of accuracy Team orientation to support success of the department Excellent communication skills and the ability to work in a collaborative environment Self-starter MARSHALLTOWN offers comprehensive total rewards packages to include competitive wages, matching 401(k) retirement plans, dental, Traditional and High-Deductible Health Plans with employer HSA contributions, immediate vacation eligibility, just to name a few. MARSHALLTOWN is proud to provide equal employment opportunity to individuals regardless of race, ethnicity, color, creed, religion, gender, age, national origin, marital status, sexual orientation, gender identity or expression, genetic information, protected disability or veteran status, or any other characteristic protected by state, federal or local law.

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Cedar Rapids area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

As a Customer Service & Sales Representative, you will receive extensive classroom training, virtual support, and one-on-one mentorship to become fully equipped as an expert in the industry and our organization. You will provide exceptional customer service and support to prospective consumers by utilizing your high emotional intelligence, problem-solving skills, and charismatic and caring personality. You will become exceptionally well-versed in this program leading to potential advancement opportunities. What you'll be doing As a Customer Service & Sales Representative: Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution Keep records of customer interactions and process customer accounts Follow communication procedures, guidelines, and policies Take the extra mile to engage the customer What you bring to the table: Six months of previous work experience in customer service, sales, marketing, management, or hospitality Excellent verbal and written communication skills Always maintain a positive and professional demeanor. High School Diploma What we'll bring? During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: Flexible and virtual work options (if applicable) A work environment built on teamwork, flexibility, and respect Professional growth and development programs to help advance your career Ability to learn quickly A positive, professional attitude Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills Enthusiastic, passionate, and friendly personality We look for driven, hard-working, and goal-oriented professionals. Furthermore, we want individuals who have the ability to work in a competitive team environment. We provide full training for our new employees, including training in sales, customer service, public speaking, management, and coaching. Moreover, we work to help you develop your personal leadership skills. When you succeed, we succeed! Sound like the place you want to be? Apply to join our team today!

Job Description ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Doug Valentine - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Only candidates who meet the following criteria will be considered for this role: 1. Must be able to make the commute to our agency location in Cedar Rapids, IA. This is an in-office position. RESPONSIBILITIES: Answer customer inquiries and provide policy information Assist clients with policy changes and updates Process insurance claims and follow up with clients Maintain accurate records of customer interactions QUALIFICATIONS: Property and Casualty license (required) Life and Health license (must be able to obtain) Strong communication and interpersonal skills Detail-oriented and able to multitask Previous customer service experience preferred BENEFITS: Competitive Salary Bonus based on performance Paid Time Off (personal/sick days and vacation) Parental Leave Health Insurance Dental Insurance 401(k) with Employer Matching Opportunity for advancement If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

The Customer Experience Representative role provides an opportunity for someone who enjoys a challenge, finding solutions, and is fulfilled by helping others. The role serves as a primary contact for Input Finance customers. Additionally, Customer Experience Representatives supports other teams within the department providing the opportunity to be involved in the Customer Experience from start to finish. Our Shared Future: "What I enjoy most about this role is the people I work with and that each day is different. There is a variety of things I get to do each day." You and Your Job As a Customer Experience Representative you will be successful being a great communicator. The key purpose is also to solve problems and listen to the customer's needs. It is important to be able to multitask and prioritize what needs to be done when things are busy. You will be successful if you are a team player. The Customer Experience Representative supports the Relationship Managers, Field Finance Representatives, and Customers of RAF's Input Finance department. The role serves as primary contact for Customers of Input Finance. They participate & assist RMs in the annual selling & retention efforts of strategic accounts. Additionally, the role provides exemplary service & support to Input Finance's field sales force, strategic accounts, and their distribution partners, by serving as a process expert and diagnosing & resolving a wide range of potential issues. Job Responsibilities Provide the best possible customer service and work strategically to achieve Input Finance goals. Assist the RM's and Field Finance Reps in uncovering and/or understanding potential marketing & communication opportunities a specific account may present. Act as a subject matter expert and demonstrate the knowledge & willingness to provide the best possible service. Communicate with customers effectively and seek additional information for clarification Serve as first point of contact for Input Finance field sales staff, a strategic account, a strategic account's field sales force, and a strategic account's distribution partners concerning day-to-day matters. Your Promise to Us: To be considered for the Customer Experience Representative role, you must have: Associates Degree with 2+ years of experience or Bachelor's Degree Computer proficiency with MS Word, Outlook, and Excel required. Other IS skills and report writing skills are a plus. Excellent communication skills, both written and verbal. Must be able to conduct business and make customer presentations over the phone or in person. Legally authorized to work in the United States on a full-time basis. Rabobank is unable to sponsor or take over sponsorship of an employment visa for this position. Our Commitment to you - cultivating your way beyond pay: Rabobank welcomes employees and applicants from all backgrounds and is committed to fostering an inclusive environment that leverages the diverse strengths of our workforce. This enables us to exceed the expectations of our clients and customers while ensuring a healthy and safe environment for our staff. We believe your well-being extends far beyond just a paycheck and should encompass your health, happiness, and satisfaction. To meet these needs, Rabobank offers a flexible hybrid working model and continually evaluates and enhances our benefit offerings to ensure they are comprehensive, competitive, and provide you with the options and flexibility you need. Our employee benefits are focused on four main components: Physical Well-Being includes our commitment to your Health and Wellness. Medical, Dental and Vision plan coverages are effective on your date of hire. Rabo offers multiple plan options and a full network of providers to best meet your needs. Financial Well-Being provides for your Retirement + Savings + Security. We love seeing your retirement plan balance grow just as much as you do! That's why you can start participating in the 401(k) plan on your date of hire. Plus we match 50% of the first 6% you contribute to your 401(k) plan for US Employees. Rabo also contributes an additional 3% of your eligible pay in Safe Harbor contribution and up to 3% in annual Discretionary Profit Sharing contributions. Emotional Well-Being ensures your Work + Life balance. We offer a generous paid time off program to full time employees: up to 20 days of vacation time, 5 days of additional time off plus 7 sick days and 11 US holidays annually (based on hire date during the calendar year). In addition, Growing a Better World Together requires wanting the best for our employees and their families and our communities. To do that, we offer both the time and financial support to give back to the community through our Dollars for Doers, Helping Hands and Gift Matching programs. (All paid time off is subject to company accrual and carryover policies.) Workforce Well-Being supports a hybrid working model that offers the flexibility to split your time between home and the office-typically 2-3 days remote and the remaining days onsite-promoting both productivity and personal well-being. Our Organization: Rabobank Group is a global financial services leader providing wholesale and retail banking, leasing, and real estate services in more than 37 countries worldwide. Founded over a century ago, Rabobank today is one of the world's largest banks with over $678 billion in assets. In North America, Rabobank is a premier corporate and investment bank to the food, agribusiness, commodities and energy industries in the United States, Mexico, and Canada. Rabo AgriFinance, a subsidiary of Rabobank, is a leading financial services provider for farmers, ranchers and agribusinesses in the United States and Canada. Together, we provide sector expertise, strategic counsel and tailored financial solutions to clients across the entire value chain. Visit ****************** Salary Expectations: Target Hiring Range: $45,000.00 - $60,000.00 This position is subject to the terms of [RAF/Rabobank/RDS]'s compensation plans and policies. It is anticipated that the position will pay within the target hiring range. The range is reflective of the desired primary physical work location and may be adjusted outside of the projected range based on geographical differentiation if the actual work location of the hired candidate differs from the desired primary location, or for other lawful reasons. Further, all full-time regular positions include all other benefits provided to [RAF/Rabobank/RDS] employees, including healthcare benefits, 401k matching, vacation, sick leave, parental leave, possible discretionary bonuses and all other benefits that are all governed by and subject to ERISA plan documents and eligibility. Rabo provides equal opportunity in employment to all employees and applicants and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other basis protected by applicable law. Rabo also prohibits harassment of any individuals on any of the bases listed above. At Rabobank, we strive to grow a better world together. In order to achieve that, we have to have the right people in the right jobs. Are you ready to join our team? This job posting has no fixed application deadline. We will accept resumes until a qualified applicant pool is identified. #LI-Hybrid

The **Customer Service Associate** provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. **Wage** : $16.25/hr. **Qualifications:** 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills **Apply** today and shift your **career** into drive for **tomorrow!** **Benefits and Perks:** Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!!** Below are a few perks and discounts: + Up to 40% off the base rate of any standard Hertz rental + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran