Post job

Customer support representative jobs in East Wenatchee, WA

- 57 jobs
All
Customer Support Representative
Customer Service Representative
Customer Service Agent
Sales Associate And Customer Service
Customer Care Specialist
Call Center Representative
Customer Care Representative
Service Associate
Retention Specialist
Member Service Representative
Service Specialist
Customer Representative
  • Ramp & Customer Service Agent

    Horizon Air 4.1company rating

    Customer support representative job in Wenatchee, WA

    Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary: The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. Key Duties: Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). Performs aircraft grooming and security searches. Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. Loads and offloads luggage and cargo with the use of conveyor belts. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Performs other duties as assigned. Day in the Life: To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA Job-Specific Experience, Education & Skills: Required Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to learn and operate a computerized reservation system. Typing speed of at least 25 WPM. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Depending on work location, ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred: A minimum of 1 year of customer service or community service experience. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate: USD $17.26/Hr. Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Wenatchee, WA - Airport Featured Job: 0 A:: Y - T3 L:: #LI-B
    $17.3 hourly Auto-Apply 4d ago
  • Ramp & Customer Service Agent

    Alaska Airlines 4.5company rating

    Customer support representative job in Wenatchee, WA

    Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. Key Duties Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). Performs aircraft grooming and security searches. Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. Loads and offloads luggage and cargo with the use of conveyor belts. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Performs other duties as assigned. Day in the Life To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA Job-Specific Experience, Education & Skills Required Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to learn and operate a computerized reservation system. Typing speed of at least 25 WPM. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Depending on work location, ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred: A minimum of 1 year of customer service or community service experience. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate USD $17.26/Hr. Total Rewards Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. Apply by 7:00 PM Pacific Time on 12/25/2025 FLSA Status Non-Exempt Employment Type Part-Time Regular/Temporary Regular Requisition Type Frontline Location Wenatchee, WA - Airport A: Y - T3 L: #LI-B
    $17.3 hourly Auto-Apply 3d ago
  • Customer Care Representative

    Moses Lake Community Health Center 3.8company rating

    Customer support representative job in Quincy, WA

    Our Quincy team is seeking a friendly and energetic Customer Care Representative! The CCR is the first representative of MLCHC to our patients. In this role, they must provide the highest level of customer service, actively working to help the patient in a warm, helpful, and empathetic manner. The CCR is also accountable for important administrative and clerical functions to support the medical team and keep patient records accurate and current. Responsibilities * Provide excellent service, information and support to patients and colleagues on the phone and in person. * Manages medical and behavioral health appointment scheduling according to established procedures. * When making appointments and at check in, ensures the accuracy of general patient information in the practice management system. * Contributes to continuity of patient care by making recall and outreach calls according to targets established with the department manager. * Supports patients and the medical team by accessing information, relaying requests and troubleshooting problems. * Successfully adapts to changes in EHR and practice management systems, workflows and processes, and improvement efforts, including participating in employee training. Requirements * Ability to read and speak Spanish is required. * Possesses general work-related skills at a higher level than completion of high school, including written and verbal communication skills, computational and computer skills, and mathematical knowledge frequently acquired through completion of a "business school (non BA/BS)" or "associates degree" type program. We are committed to providing high-quality, compassionate, and comprehensive primary health care services for the entire community. MLCHC continually transforms our health care delivery system to improve the health of the communities we serve. If you are searching for an opportunity to work in a collegial environment, serve others and learn new skills join us at Moses Lake Community Health Center where caring, welcoming, helpful, professional behaviors are the norm, not the exception. EEOC For additional information contact: Human Resources *****************
    $39k-46k yearly est. Easy Apply 57d ago
  • Healthcare Call Center Representative

    Kinwell

    Customer support representative job in Wenatchee, WA

    Workforce Classification: On-site Kinwell was founded on the principle of personalized, whole-hearted care for every patient. We believe the best healthcare is a conversation, and one that includes nutrition, fitness, sleep, and behavioral health. Our Clinicians and Clinic Support staff drive real change in their patient's well-being. Along the way, we are setting a new standard for primary care, making it more accessible, impactful, and holistic. We are dedicated to building great places to work. We value all teammates and respect a diversity of thought, ideas, and cultures-all focused on the common goal of nurturing the health of those we serve. Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. If you are looking for a new primary care opportunity, one based on the quality of care, not the quantity of patients, please consider our available positions. The Healthcare Call Center Representative is a key point of contact for Kinwell's new and existing patients. This role provides exceptional customer service by answering calls, scheduling appointments, managing inquiries, and supporting patients' access to healthcare services. The Call Center Representative builds positive relationships with patients, delivering a seamless, compassionate experience that enhances clinic operations. This role will work on-site at one of our following clinics: Westlake (Seattle), Ballard (Seattle), Redmond, Federal Way, Wenatchee, North Country Homes (Spokane) or Spokane Valley. What you'll do: * Respond to incoming calls and messages from patients, answering questions related to appointments, services, billing, and general inquiries. * Provide clear, compassionate, and respectful communication with each patient to ensure a positive experience. * Achieve daily inbound call goals aligned with call volume demands. * Schedule, reschedule, and confirm patient appointments efficiently, ensuring alignment with clinic availability and patient preferences. * Coordinate with clinic staff to ensure timely patient inquiry follow-up and updating patients promptly if changes are required. * Verify insurance information and patient records for accuracy, notifying patients of necessary pre-visit requirements. * Enter patient information accurately into electronic medical records (EMR) systems, maintaining confidentiality and adhering to HIPAA regulations. * Manage patient files, notes, and communication logs to support seamless care coordination. * Update records as needed and ensure all patient interactions are documented for future reference. * Provide general administrative support to the clinic, assisting with patient referrals, follow-up calls, co-pay collection and other tasks as needed. * Communicate regularly with clinic staff to maintain up-to-date information on clinic operations, resources, and policies. * Assist in developing improved communication processes to streamline patient services. What you'll bring: * High school diploma or equivalent. * One year of customer service experience in a call center, medical office setting, or equivalent experience. * Proficiency in Microsoft Office Suite. * Understanding of healthcare customer service best practices, HIPAA regulations, and medical terminology. * Strong verbal and written communication skills, active listening, problem-solving abilities, and proficiency in using healthcare-related software. * Ability to manage high volumes of calls efficiently, maintain a calm and empathetic demeanor, work independently, and adapt to a fast-paced environment. * Associate's degree in healthcare administration, customer service, or a related field. (Preferred) * Two years of experience in a medical call center or similar environment. (Preferred) * Knowledge of medical terminology and healthcare insurance processes. (Preferred) * Experience using EPIC. (Preferred) Working Environment * Work is primarily performed in an office setting within a healthcare organization, which may include proximity to patient care areas. * The work environment is generally quiet, but may involve some interruptions, high-paced demands and interactions with various departments. * This role requires the ability to navigate within clinical or administrative areas of a healthcare organization. Physical Requirements The following have been identified as essential physical requirements of this job and must be performed with or without an accommodation: * This is primarily a sedentary role with prolonged periods of sitting at a desk and working on a computer. * Ability to life or carry items weighing up to 25 pounds; occasionally may need to bend, stoop, or reach to retrieve items. * This role requires the ability to keyboard and computer for extended periods of time and to communicate clearly and understandably in person, and over the telephone. * Manual dexterity for data entry and use of office equipment. Vaccine Requirement: Kinwell currently requires all teammates to provide proof of or complete a written attestation of a religious or medical exemption for influenza, COVID-19, and Hepatitis B vaccines. Healthcare providers may also be subject to CDC recommended vaccines. Kinwell provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status. Applicants with disabilities may be entitled to reasonable accommodations under the terms of the American with Disabilities Act and certain state or local laws. A reasonable accommodation is an adjustment to our standard application and/or interview process which will ensure an equal employment opportunity without imposing undue hardship on Kinwell. Please inform our Talent Acquisition team (****************************) if you are requesting an accommodation to participate in the application process. What we offer: * Paid Time Off & Paid Holidays * Medical/Vision/Dental Insurance * Personal Funding Accounts (HSA, FSA, DCA) * 401K * Basic Life Insurance * Disability-Short Term and Long-Term * Supplemental Life and ADD&D * Tuition Reimbursement for qualifying programs * Employee Assistance The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience. National Plus Salary Range: $46,100.00 - $69,200.00 * National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.
    $46.1k-69.2k yearly Auto-Apply 60d+ ago
  • Customer Return Representative - PT

    Avis Budget Group 4.1company rating

    Customer support representative job in Ronald, WA

    $17.20/hour Shift Premium may Apply Immediately hiring! We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valued addition to our team, putting a smile on our customers' faces! What You'll Do: In this outdoor role, you will help customers return their rental cars. This includes meeting and greeting customers, securing keys, recording mileage, gas levels, and damage to our cars and checking our cars into our computer system while providing excellent customer service. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training to learn our business and enhance your professional skills Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to stand, walk or move throughout rental lot, enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. ArlingtonVirginiaUnited States of America
    $17.2 hourly Auto-Apply 60d+ ago
  • Ramp & Customer Service Agent

    Alaskaair

    Customer support representative job in Wenatchee, WA

    Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. Key Duties Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). Performs aircraft grooming and security searches. Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. Loads and offloads luggage and cargo with the use of conveyor belts. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Performs other duties as assigned. Day in the Life To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA Job-Specific Experience, Education & Skills Required Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to learn and operate a computerized reservation system. Typing speed of at least 25 WPM. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Depending on work location, ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred: A minimum of 1 year of customer service or community service experience. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate USD $17.26/Hr. Total Rewards Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. Apply by 7:00 PM Pacific Time on 12/25/2025 FLSA Status Non-Exempt Employment Type Part-Time Regular/Temporary Regular Requisition Type Frontline Location Wenatchee, WA - Airport A: Y - T3 L: #LI-B We can recommend jobs specifically for you! Click here to get started.
    $17.3 hourly Auto-Apply 3d ago
  • Customer Service Rep: East Wenatchee - 595 Grant Road, Suite 595-1

    Domino's Franchise

    Customer support representative job in East Wenatchee, WA

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information: Pay ranges $16.66 to $22.00 per hour Healthcare (after 90 days and must work 30 hours) Flexible schedule Employee discounts Paid sick leave Paid time off Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $16.7-22 hourly 8d ago
  • Customer Care Specialist

    Hopesource 3.4company rating

    Customer support representative job in Ellensburg, WA

    The Customer Care team's purpose is to leverage resources and resiliency of customers and work to find the most appropriate care solution for the individual. Strategies include diverting customers to existing internal network resources to enrollment in appropriate programs at HopeSource, or to refer to the network of providers in HopeSource service areas. Techniques include problem solving, risk assessment, planning, and support for timely resolution. Answer centralized phone system and transfer calls to internal partners Assist customers, via phone, walk-in, or customer portal, and direct to appropriate resources, recording transactions in the Customer Care portal Check and maintain customer care portal ensuring that all entries are contacted within 24 hrs, ensuring adequate contact notes are recorded and follow-ups are scheduled in a timely manner Utilize compassionate yet practical problem-solving conversations to identify the customer's strengths and resources to effectively tailor services for each individual's needs Conduct Risk Assessments and make internal referrals Work with homeless households to identify strategies for doubling up, re-establishing lease terms with a recent landlord, or find other permanent housing options Provide direct advocacy with landlords, family, and friends to mediate or resolve issues that would prevent a housing option Conduct initial eligibility screenings for internal programs. Communicate/Coordinate with appropriate HopeSource staff to hand off referred client Perform initial assessments that include health and safety risks that determine the viability of various diversion strategies, prioritizing households in compliance program requirements Provide comprehensive referrals for all service areas, ensuring up to date knowledge of resources Schedule follow-ups for queue and continued problem solving Maintain and populate master list weekly to coordinate with outreach teams Attend all program staffing meetings Provide emergency services as needed and document in Apricot Maintain client resources in local office ie. client room/lobby upkeep, client handbook stock, resource list maintenance, brochure stock Complete Good Received Notices for items received at the front desk Complete Cash Receipts and associated processes for donations received at local site May be required to travel between offices on occasion to provide services Some locations may require creating an outreach calendar. Minimum Requirements Required skills: Experience in providing direct client services with individuals and/or families in crisis. Excellent Customer Service and Communication Skills Exhibits proficiency in effective time management and meeting deadlines Comfortable with a wide variety of computer hardware and software Skilled in prioritization techniques Flexible and comfortable with frequent interruptions and change Demonstrates exceptional active listening skills Demonstrates a collaborative and solution finding attitude Exhibits extreme ownership over project outcomes Preferred: Bachelor's degree in a field directly related to families, case management or to the delivery of client services or equivalent experience Proven ability to network with other organizations and service groups Bi-lingual English/Spanish
    $33k-40k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    WaFd Bank 4.5company rating

    Customer support representative job in Leavenworth, WA

    Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference! Consider joining our team if you want: An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another To start a professional career with Monday through Friday work hours and weekends off A career that provides opportunity for growth; promoting from within is our top priority A comprehensive benefits package. As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. What you will need to succeed: A smile and great attitude Highly developed sense of integrity and strong work ethic Personable and outgoing; able to talk with clients and build rapport and relationships Great attention to detail and providing accurate service Technically savvy; able to use multiple computer systems and ability to adapt to change Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind. Qualifications Education/Skills/Training: High school diploma or approved equivalent. Basic math skills, 10-key and keyboarding. Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook. Well-developed smart phone and digital channel skills. Must be organized and display excellent communication skills and a personable attitude. Experience: Previous work in retail, consumer service delivery, or client relations. Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 12/5/2025
    $36k-41k yearly est. Auto-Apply 18d ago
  • Multilingual Student Retention Specialist (WHS) Non-Continuing

    Wenatchee School District 3.5company rating

    Customer support representative job in Wenatchee, WA

    #396-CLS-12-25: Multilingual Student Retention Specialist - Non-Continuing (25/26 School year only) 8.0 hours per day/191 days per year (Remainder of the 25-26 school year ONLY) Salary: $23.92 - $26.32 per hour DESCRIPTION: Act as a Liaison and Facilitator to school counselor(s), Graduation Specialists, Family Advocates, and other school staff at WHS, WSHS, Skill Source, JDC and WV Tech Skill Center. Assisting students in the enrollment process in an alternative GED, technical, or other program allowing students to work towards attaining basic education. Implements case management models focused on providing supplemental support and intervention strategies to address the unique needs of migrant qualified students. Collaborate with the district's Migrant Education Program Coordinator, Migrant Graduation Specialist, Family Advocate and school staff to identify and establish program and student goals in alignment with the District's local plan and the State Service Delivery Plan. Coordinate and ensure access to other services that Migrant students may be eligible and entitled to receive. Foster family/school connections and conduct home visits as deemed necessary. Using the Migrant Student Information System (MSIS), establish a caseload and report case management in coordination with appropriate staff to create a listing of migrant priority for service and at risk students. Maintain on-going communication with counselors, students, families, and other school staff regarding the progress of the student to achieve established goals and transition to the next grade level, graduate, or pursue postsecondary opportunities or employment. Facilitate appropriate scheduling options with school staff and community organizations for students to gain access to regular academic core content or alternative GED/high school equivalency or technical options leading to graduation and transition to postsecondary education or employment. Participate in professional development opportunities to strengthen skills in working with at-risk migrant students including consolidating credits, determining high school of graduation, motivational techniques, and reporting requirements. Other duties as assigned. QUALIFICATIONS: AA degree or Bachelor's degree in a related field required. Bilingual/biliterate (English/Spanish) and cultural sensitivity required. Experience providing limited educational instruction and case management. Knowledge of secondary school programs and state and local graduation requirements. Must be able to travel. Possess a valid Washington State Driver's license and automobile insurance. Must have a flexible schedule in order to work evening hours when needed. Must have the ability to develop relationships between the home, school and community. Strong human relations skills. May require prolonged sitting or standing. SCHEDULE: OPEN UNTIL FILLED. UNION AFFILIATION: This position is represented by Public School Employees of Washington. BENEFITS: Health insurance benefits for employees working 630 hours or more per year include medical, dental, vision, life and long term disability plans through the School Employees Benefits Board (SEBB). Retirement benefits are provided through the WA State Department of Retirement Systems (DRS). *************************************************** 180 - 219 Day Employees - Paid leave benefits include 10 days of sick leave, 2 personal leave days and 11 holidays. 220 - 259 Day Employees - Paid leave benefits include 10 days of sick leave, 3 personal leave days and 11 holidays. 260 Day Employees - Paid leave benefits include 12 days of sick leave, 2 personal leave days, 14 holidays and 12 vacation days. Tuition reimbursement, 50% up to $450 per year for qualified expenses. ******************************************************************** Benefits may be prorated based upon date of hire/hours per day. Immigration Reform and Control Act Requirement: The recommended applicant, if not a current regular employee, will be required to complete an INS I-9 form and must provide proof of employment eligibility prior to working. Disclosure Statement and Record Check: Pursuant to Chapter 486, Washington Laws of 1987, the recommended applicant, if not a current regular employee, will be required to complete a disclosure form indicating whether he or she has been convicted of crimes against persons listed in the law. In addition, a background check, based on fingerprints, will be requested from the Washington State Patrol & FBI. Employment is conditional based upon completion of the record check. The Wenatchee School District does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression, gender identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. The following employee(s) has been designated to handle questions and complaints of alleged discrimination: Civil Rights Coordinator, Title IX Officer, Section 504 Coordinator, HIB Compliance and Gender Inclusive Schools Coordinator: Eric Anderson, Executive Director of Learning, Teaching, and Schools, **********************************, 235 Sunset Ave. Wenatchee, WA 98801, ************ You can report discrimination and discriminatory harassment to any school staff member or to the district's Civil Rights Coordinator, listed above. You also have the right to file a complaint (see below). For a copy of your district's nondiscrimination policy and procedure, contact your school or district office or view it online here: Policy 3210 and Procedure 3210P El Distrito Escolar de Wenatchee no discrimina en ningún programa o actividad por motivos de sexo, raza, credo, religión, color, origen nacional, edad, condición de veterano o militar, orientación sexual, expresión de género, identidad de género, discapacidad o el uso de un perro guía entrenado o un animal de servicio y brinda igualdad de acceso a los Boy Scouts y otros grupos juveniles designados. Los siguientes empleados han sido designados para manejar preguntas y quejas de supuesta discriminación: Coordinador de Derechos Civiles, Oficial del Título IX, Coordinador de la Sección 504, Coordinador de Escuelas Inclusivas de Género y Cumplimiento de HIB: Eric Anderson, Director Ejecutivo de Escuelas, **********************************, 235 Sunset Ave. Wenatchee, WA 98801, ************ Puede denunciar la discriminación y el acoso discriminatorio a cualquier miembro del personal de la escuela o al Coordinador de Derechos Civiles del distrito, mencionado anteriormente. También tiene derecho a presentar una queja (ver más abajo). Para obtener una copia de la política y el procedimiento de no discriminación de su distrito, comuníquese con la escuela o la oficina del distrito o véala en línea aquí: Política 3210 y Procedimiento 3210P AN EQUAL OPPORTUNITY EMPLOYER
    $23.9-26.3 hourly Easy Apply 20d ago
  • CSR - Teller, Pateros Branch

    Metropolitan Bank 3.3company rating

    Customer support representative job in Pateros, WA

    Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees-we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach! Position Title: Customer Service Representative - Teller Job Summary: * Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification. * Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day. * Accepts and processes various fund transfers and remittances payments. * Handles outward clearing operations. * Sells the Bank's and subsidiaries' products and services. * Role Exposure: * Develop an in-depth understanding on the banking industry products, operations, and policies * Develop your customer-service and problem-solving skills under the mentorship of industry experts * Enjoy a rewarding career and build a competitive profile with the Philippines's Strongest Bank * Qualifications: * Preferably graduate of business or finance course * Effective communication, presentation, and negotiation skills * Customer service oriented and able to work in a fast-paced, competitive enviuronment * Fresh graduates and young professionals are welcome to apply * Other Details: Rank: Rank-and-File Business Unit: Branch Banking Sector Office Location: Metrobank Pateros Branch No. 104 M. Almeda Street, Pateros, Metro Manila
    $35k-40k yearly est. 7d ago
  • Customer Service at Firehouse Pet Shop

    Firehouse Pet Shop

    Customer support representative job in Wenatchee, WA

    Job Description Firehouse Pet Shop in Wenatchee, WA is looking for one customer service to join our 27 person strong team. We are located on 17 S Wenatchee Ave. Our ideal candidate is a self-starter, motivated, and engaged. Part Time 20 hours Cashier Benefits We offer many great benefits, including free early access to your pay through Homebase. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Cash handling Please do not call and check on application, We will conduct interviews at the first of the year. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $33k-42k yearly est. 8d ago
  • Customer Service/Sales

    Home Depot 4.6company rating

    Customer support representative job in Wenatchee, WA

    Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Appliance Sales Associate - $19.50 Designer - $20.50 Customer Order Specialist - $19.50 Project Specialist - $19.50 Pro Associate - $17.50 Service Dept Lead - $19.50 Pro Account Sales Associate - $19.50 Sales Associate $18.50 Customer Service Associate - $18.50 Sales Specialist - $19.50 Benefits The Home Depot offers various benefits as part of a total compensation package including: paid vacation1, paid sick leave2, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit-sharing bonuses, , and/or other benefits (benefits vary based on the associate's salaried/hourly status and full-time/part-time status). Click here for more information. 1 Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; PT will be eligible for 20 hours of paid vacation time after 6 months of continuous service; Temporary associates are not eligible for vacation benefits. 2 Sick time (Washington State, Spokane, and Tacoma) Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whicheveris greater; PT associates will earn 1 hour of sick time for every 40 hours worked or 2 hours per month, whichever is greater. Sick time (Seattle) Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 30 hours worked or 2 hours per month, whichever is greater. Job Posting Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual's job-related knowledge, skills, experience, and availability.
    $33k-39k yearly est. 60d+ ago
  • Member Service Representative (OVERNIGHT)

    Pfnocritics

    Customer support representative job in Wenatchee, WA

    MEMBER SERVICES REPRESENTATIVE (OVERNIGHT) Location: Wenatchee, WA Type: Full Time Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50lbs. Will occasionally encounter toxic chemicals during shift. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $30k-39k yearly est. Auto-Apply 60d+ ago
  • Grounds & Nursery Services Specialist 3

    Central Washington University 3.8company rating

    Customer support representative job in Ellensburg, WA

    Central Washington University is recruiting a Grounds & Nursery Services Specialist 3 to join our Grounds Maintenance & Shop team in Ellensburg, Washington. This role is an important member of our team as they enhance the vision for the University. The role is a campus-based position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $41,004 - $54,504 annually plus the awesome CWU benefits. Who we are: We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams. Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You'll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing, health services, police and public safety for the campus population of ~10,000 students. Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year. In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. RentCafe has also named CWU #13 of the Top 20 Best College Towns in the U.S. in 2025. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus. Tour our campus in Ellensburg here. *********************************** What we offer: Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more: Benefits, Perks, and Leave and Total Rewards Calculator. The Role: This position is responsible for the maintenance of the campus landscape including, but not limited to: vegetation management, tree, shrub and turf care; installation of new landscape and/or renovation projects; irrigation systems, service drive and parking lot maintenance; snow and ice removal; and the operation and general maintenance of equipment used during ground maintenance operations. Work is performed professionally and efficiently, incorporating both personal integrity and mutual respect. All employees are expected to uphold and contribute to CWU's vision, mission, and values, fostering a culture of student success and institutional excellence. Facilities and Skilled Trades employees directly affect the vision, mission, and values of Central Washington University by contributing to a sustainable campus environment and by supporting and creating spaces where students, faculty, and staff feel welcome, safe, and comfortable. Job Duties * Effectively communicate and maintain positive working relations with faculty, staff, students, and the campus community as well as Facilities Management Department (FMD) management team. Perform work in a manner that provides excellent service with nominal to no inconvenience or disruption for the client. Perform quality work that meets or exceeds the expectations and satisfaction of the client. * Perform work using Best Practices while maintaining compliance with applicable laws, policies, and procedures to provide a safe workplace. * Manage vegetation including plant, tree, shrub and turf care. * Perform general gardening maintenance such as raking leaves, mowing lawns, laying sod, setting irrigation pipe and sprinklers, planting trees and other landscape material using a variety of manual tools and equipment such as rakes, pruning shears, edges, loppers, shovels, wheelbarrows, pesticide sprayers, lawn mowers, lawn sweepers. * Operate tractors and carts with pesticide spray equipment for the application of pesticides and herbicides. May diagnose and treat plant diseases and pests. Maintain throughout employment a Washington State Department of Agriculture Pesticide Applicators License. Maintain accurate WSDA spray and inventory records. * Operate turf renovation equipment to top dress, aerify, over-seed and edge. * Manually or with self-propelled equipment, remove debris/litter, leaves, brush snow and ice from areas such as walks, stairs, roads, ramps and parking facilities. Apply ice melt, sand and gravel as required for safety. * Use aerial lifts as elevated platforms to prune and remove trees. Use power saws to trim, shape and remove dead and diseased trees and shrubs. * Operate motorized equipment such as automobiles, trucks, dump trucks, forklifts, small tractors and front-end loaders, street cleaning equipment, lawn sweepers, trailers, trenchers, turf renovation equipment, aerial lift devices, woodchipper and snow blowers. * Operate tractors for plowing/hauling snow, hauling sand, dirt and gravel; tilling, fertilizing and landscape maintenance. Operate one and two-ton dump and flatbed trucks to haul snow, sand, dirt, gravel, trees, equipment and lumber. * Operate lawn mowing equipment including push mowers, large riding mowers for mowing turf and large power take off (PTO) driven mowers for mowing raw areas. * Perform general maintenance on synthetic turf such as sweep to remove foreign debris, groom for game ready conditions, spray to disinfect turf, wash turf and/or hard surfaces to clean spills and stains. Identify low and high spots in infill material and correct elevation changes to safe standards. Repair/glue seam damage. * Walk playing fields synthetic/natural to visually inspect for foreign and/or dangerous material, inspect for damage or dangerous conditions and make necessary repairs for safe game play. * Operate Tool Cat, turf sweeper, magnet, groomer, sprayer, blower, shop vacuum, and hand rakes to maintain synthetic turf. * Set-up, tear-down and clean for special events using safe standards for synthetic turf. * With the assistance of staff team members, safely and efficiently set up and take-down goal posts for all sports and events. * Operate forklift to move benches, sandbags, parking rails, lumber, pipe and other materials. * Assist trades or crafts in maintenance and construction such as repairing and installing sanitary storm drains and sewers, building and repairing parking lots and sidewalks, removal of asphalt and concrete, installing light bases and protection bollards. * Work on the construction of new/renovated landscape projects including the planting of trees and shrubs, hydro seeding large turf areas, installing mulch and bark, installing concrete landscape blocks, pavers and the conversion of raw areas into lawns including rough and fine grading. * Clean catch basins, storm sewers, roofs and gutters. Install sandbags in flooding situations. * Operate power tools and equipment such as electric and gas engine-driven compressors, pneumatic tamper, jackhammer and portable pumps. * Make walkways or temporary bridges to cover flooded areas. Build forms for walkways and planting areas. * Repair and replace fences and signs. * Assist in activities such as removing construction debris from job site or digging ditch for pipe. Assist in installation and repair of lawn sprinkler system components. * Enter Time and Attendance daily with accurate work order numbers. * Respond in emergency situations. * Ensure all tools, equipment and vehicles are maintained in good working order. Keep all work areas clean, well-organized and safe at all times. * Inventory and make recommendations on materials needed including small equipment, pesticides and fertilizers. * Attend departmental meetings, safety meetings and actively participate in training sessions. * Perform other duties as assigned. Minimum Qualifications * WSDA Pesticide Applicators License obtained within six months of employment and maintained throughout employment. * Forklift Operator certification obtained within six months of employment and maintained throughout employment. * Valid Washington State driver's license. * Experience in: * One year working in professional commercial property landscape maintenance, large-scale gardening or grounds maintenance. * Using hand tools and equipment such as rakes, pruning shears, edges, loppers, shovels and wheelbarrow. * Basic computer skills, able to receive and respond to e-mail, report time, performance evaluations etc. * Knowledge of: * Horticulture, including general knowledge of local plants, shrubs and trees * Identification of noxious weeds * Seasonal timing for irrigation, and general plant health. * Ability to: * Perform the job duties of the position and meet the physical demands of the working conditions. * Follow written and verbal instructions and communicate both orally and in writing in a clear manner. * Demonstrated ability and/or experience working collaboratively with students and/or colleagues to foster a supportive and effective learning and work environment. * OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position. Preferred Qualifications * Experience in: * Operating chainsaws, trucks, dump trucks, small tractors and front-end loaders, street cleaning equipment, lawn sweepers, riding lawn mowers, trailers, trenchers, turf renovation equipment, woodchipper and snow blowers. * Using aerial lifts. * Pruning, shaping and removing trees. * Knowledge of: * Fertilizers, pesticides, herbicides and proper applications. * Proper growth habits of vegetation and signs of disease and stress. * Proper mowing techniques. * Synthetic turf and athletic field maintenance. * Training in: * Accident and general safety. * Arboriculture, Horticulture. * Synthetic turf and athletic field maintenance. * Related course work. * Ability to incorporate a variety of perspectives and relevant societal issues into everyday conversations. * Life experiences that demonstrate an ability to contribute to CWU's vision, mission, and values. Competencies * Perform our Best: Interact daily with faculty, students, staff and others in the campus community in a professional manner. Treat others and be treated with respect; perform with integrity, honesty and professionalism; participate constructively in open communication; help to resolve issues and difficult situations in ways that reduce conflict and maintain good working relationships; improve work performance and take an active part in generating a mutually supportive environment. Recognize that diversity is an asset and value cultural, physical and professional differences. * Accountability/Dependability: Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines, and work schedules. * Judgement: Makes timely, informed decisions. Analyzes options and determines appropriate course of action. * Teamwork: Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support. * Adaptability/Flexibility: Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives. * Commitment to Belonging: Values the uniqueness of every individual and fosters an environment where everyone feels respected and empowered to thrive. Don't meet every single requirement? At CWU, we're committed to creating a welcoming and genuine workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification, we still encourage you to apply. This could be the opportunity you're looking for! Pay, Benefits, & Work Schedule Salary: This position is based on the range 38 of the Washington State Classification Listing, which has a minimum annual salary of $41,004 and maximum annual salary of $54,504. In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Schedule/Appointment: Monday - Friday, 6:00am-2:30pm (1/2 hour lunch) Working Conditions: This position will work indoors and outdoors, including work in inclement weather during daylight and dark hours and at times in hot/cold/noisy/dirty/wet/confined areas such as mechanical rooms, manholes and excavations. Will need to physically access work areas with the equipment and tools necessary for completion of the job. This position often requires standing/crawling/bending/walking/climbing/carrying (up to 50 pounds) /pulling/pushing/lifting associated with moving of equipment and tools. Some stooping, kneeling, repetitive motion of arms and hands, and other physical movements as required by assigned tasks and essential functions of the position. Must be physically able to ride/operate equipment for an 8-hour workday 5 days per week in areas that include pedestrian traffic, vehicles and buildings as well as open spaces. In addition, this position will work with and be exposed to machinery, tools, electrical equipment and chemicals associated with pesticide application. Will work around all utilities during excavations, maintenance and installations and be exposed to insects that may be in the environment. Must maintain awareness of immediate vicinity in order to recognize, respond to and/or avoid potentially hazardous conditions/ surroundings. Frequent use of personal protection equipment such as ear plugs, safety glasses and filtration masks will be required. Scheduled hours will vary depending on the needs of the department. Occasional overtime and shift work are required. May be required to work weekends, days, evenings and holidays. Occasional travel may be required. This position is considered an essential position and availability will be required to respond to callback situations including University emergencies. Benefits: CWU offers a comprehensive benefits package including medical and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit Benefits, Perks, and Leave and Total Rewards Calculator. An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit: ********************************************************************************* How To Apply To apply for this position, you must complete the on-line application and attach: * Resume including work history, education, training; and * Contact information for three professional references. Initial Screening Begins: October 20, 2025 Second Screening begins: December 8, 2025 Priority will be given to applications received by the screening date. Incomplete applications may not be considered. Contact Information Name: Blair McNeillie Title: Grounds Supervisor Email: *********************** Phone: ************ Website: ************************************* Please contact Human Resources at ********** or ************ if you require technical assistance with the on-line application process. Conditions of Employment Background Check/Reference Check Process: Prior to employment, final candidate(s) will be required to sign a Sexual Misconduct disclosure in pursuant to RCW 28B.112.080 and submit to a background check. All information obtained through background investigations will be strictly confidential and revealed only to those required to have access. This position is part of a Washington Federation of State Employees Bargaining Unit I. Notice to Prospective Employees: Affirmative Action/Equal Opportunity Statement Central Washington University is an EEO/AA/Title IX Institution. Central Washington University's policies and practices affirm and actively promote the rights of all individuals to equal opportunity in education and employment. Discrimination on the basis of race, color, creed, religion, national origin, sex, sexual orientation, gender identity and gender expression, age, marital status, disability, or status as a protected veteran is prohibited. The university provides an internal procedure for reporting discrimination and affords protection against retaliation for participating in the complaint process. Central Washington University complies with all applicable federal, state, and local laws, regulations, and executive orders including when soliciting bids and in the fulfillment of all contracts with governmental agencies. Direct related inquiries to Civil Rights Compliance, 202 Barge Hall, Ellensburg, WA 98926-7501; Telephone ************; or email ***********. Reasonable Accommodations Central Washington University provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact Human Resources at ********** or call ************. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability. Annual Security and Fire Safety Report (Clery Act) For the Central Washington University Annual Security and Fire Safety Report (i.e. Clery Report) which includes statistics about reported crimes and information about campus security policies, available online here or call CWU Police and Parking Services at ************ for a paper copy.
    $41k-54.5k yearly Easy Apply 41d ago
  • Ramp & Customer Service Agent

    Horizon Air 4.1company rating

    Customer support representative job in Wenatchee, WA

    **Company** Horizon Air **The Team** Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. **Role Summary** The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. **Key Duties** + Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. + Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). + Performs aircraft grooming and security searches. + Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). + Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. + Loads and offloads luggage and cargo with the use of conveyor belts. + At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. + Performs other duties as assigned. **Day in the Life** To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA **Job-Specific Experience, Education & Skills** **Required** + Strong written and verbal communication skills. + Ability to juggle multiple tasks in a fast-paced environment. + Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. + Ability to learn and operate a computerized reservation system. + Typing speed of at least 25 WPM. + Ability to consistently lift 50 pounds. + Must be able to stand for long periods of time. + Must be able to bend, stoop, squat, reach and grasp. + Ability to perform basic mathematics. + Ability to work a flexible schedule including nights, weekends and holidays. + Ability to participate in paid training that may require overnight travel. + Depending on work location, ability to obtain USPS Mail Handling Certification. + Ability to obtain airport security clearance. + Ability to communicate in English. + High school diploma or equivalent. + Minimum age of 18. + Must be authorized to work in the U.S. **Preferred:** + A minimum of 1 year of customer service or community service experience. **Job-Specific Leadership Expectations** Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. **Starting Rate** USD $17.26/Hr. **Total Rewards** _Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status._ + Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air + Comprehensive well-being programs including medical, dental and vision benefits + Generous 401k match program + Quarterly and annual bonus plans + Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. **Airport SIDA Badge Requirements** Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirementsdocument for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. **Regulatory Information** **Equal Employment Opportunity Policy Statement** It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. **Government Contractor & Department of Transportation (DOT) Regulations** Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. **Apply by 7:00 PM Pacific Time on** 12/25/2025 **FLSA Status** Non-Exempt **Employment Type** Part-Time **Regular/Temporary** Regular **Requisition Type** Frontline **Location** Wenatchee, WA - Airport **A:** Y - T3 **L:** \#LI-B **Need help finding the right job?** We can recommend jobs specifically for you! **Job Locations** _USA-WA-Wenatchee_ **Requisition ID** _2025-17926_ **Category** _Airports & Warehouse_
    $17.3 hourly 5d ago
  • Customer Care Specialist

    Hopesource 3.4company rating

    Customer support representative job in Ellensburg, WA

    Job Description The Customer Care team's purpose is to leverage resources and resiliency of customers and work to find the most appropriate care solution for the individual. Strategies include diverting customers to existing internal network resources to enrollment in appropriate programs at HopeSource, or to refer to the network of providers in HopeSource service areas. Techniques include problem solving, risk assessment, planning, and support for timely resolution. Answer centralized phone system and transfer calls to internal partners Assist customers, via phone, walk-in, or customer portal, and direct to appropriate resources, recording transactions in the Customer Care portal Check and maintain customer care portal ensuring that all entries are contacted within 24 hrs, ensuring adequate contact notes are recorded and follow-ups are scheduled in a timely manner Utilize compassionate yet practical problem-solving conversations to identify the customer's strengths and resources to effectively tailor services for each individual's needs Conduct Risk Assessments and make internal referrals Work with homeless households to identify strategies for doubling up, re-establishing lease terms with a recent landlord, or find other permanent housing options Provide direct advocacy with landlords, family, and friends to mediate or resolve issues that would prevent a housing option Conduct initial eligibility screenings for internal programs. Communicate/Coordinate with appropriate HopeSource staff to hand off referred client Perform initial assessments that include health and safety risks that determine the viability of various diversion strategies, prioritizing households in compliance program requirements Provide comprehensive referrals for all service areas, ensuring up to date knowledge of resources Schedule follow-ups for queue and continued problem solving Maintain and populate master list weekly to coordinate with outreach teams Attend all program staffing meetings Provide emergency services as needed and document in Apricot Maintain client resources in local office ie. client room/lobby upkeep, client handbook stock, resource list maintenance, brochure stock Complete Good Received Notices for items received at the front desk Complete Cash Receipts and associated processes for donations received at local site May be required to travel between offices on occasion to provide services Some locations may require creating an outreach calendar. Minimum Requirements Required skills: Experience in providing direct client services with individuals and/or families in crisis. Excellent Customer Service and Communication Skills Exhibits proficiency in effective time management and meeting deadlines Comfortable with a wide variety of computer hardware and software Skilled in prioritization techniques Flexible and comfortable with frequent interruptions and change Demonstrates exceptional active listening skills Demonstrates a collaborative and solution finding attitude Exhibits extreme ownership over project outcomes Preferred: Bachelor's degree in a field directly related to families, case management or to the delivery of client services or equivalent experience Proven ability to network with other organizations and service groups Bi-lingual English/Spanish Monday - Friday 8am - 5pm 40 Hour Work Week
    $33k-40k yearly est. 8d ago
  • #404-CLS-12-25: Nutrition Services Associate @ MV (4 Hours)

    Wenatchee School District 3.5company rating

    Customer support representative job in Wenatchee, WA

    POSITION #404-CLS-12-25 Nutrition Services Associate - Mission View 4 hours day - 191 Days* Salary: $19.43-$21.03/hr * Days prorated from Start Date Summary/Description: The Nutrition Services Associate is responsible for preparing and serving high-quality, nutritious, and appetizing meals to students, while maintaining cleanliness, safety, and compliance with all food safety standards. The role requires strong teamwork, attention to detail, and flexibility to support the overall efficiency of the school kitchen and food service operation. See attached job description for detailed list of essential duties and responsibilities. Education & Competencies: * Required Experience: * At least 1 year of experience in quantity food preparation or food service preferred. * * Certifications & Skills: * Must hold a valid Washington State Driver's License. * Must hold or be able to obtain a valid/current Food Handler's Permit. * Complete required Professional Standards Training each year. * Ability to operate a POS system (point of sale system) for meal service transactions and other required technology. * Ability to maintain accurate records and reports related to food inventory and meal service. * Strong interpersonal skills and the ability to relate well to students, staff, and coworkers. * Strong commitment to maintaining high standards of personal hygiene. * Punctuality and reliable attendance are essential for this role. * Ability to work efficiently both independently and as part of a team. Preferred Skills & Qualifications: * Previous experience in a school or institutional food service environment. * Knowledge of USDA child nutrition program requirements is a plus. Immigration Reform and Control Act Requirement: The recommended applicant, if not a current regular employee, will be required to complete an INS I-9 form and must provide proof of employment eligibility prior to working. Disclosure Statement and Record Check: Pursuant to Chapter 486, Washington Laws of 1987, the recommended applicant, if not a current regular employee, will be required to complete a disclosure form indicating whether he or she has been convicted of crimes against persons listed in the law. In addition, a background check, based on fingerprints, will be requested from the Washington State Patrol & FBI. Employment is conditional based upon completion of the record check. NON-DISCRIMINATION STATEMENT The Wenatchee School District does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression, gender identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. The following employee(s) has been designated to handle questions and complaints of alleged discrimination: Civil Rights Coordinator, Title IX Officer, Section 504 Coordinator, HIB Compliance and Gender Inclusive Schools Coordinator: Eric Anderson, Executive Director of Learning, Teaching, and Schools, **********************************, 235 Sunset Ave. Wenatchee, WA 98801, ************ You can report discrimination and discriminatory harassment to any school staff member or to the district's Civil Rights Coordinator, listed above. You also have the right to file a complaint (see below). For a copy of your district's nondiscrimination policy and procedure, contact your school or district office or view it online here: Policy 3210 and Procedure 3210P DECLARACIÓN DE NO DISCRIMINACIÓN El Distrito Escolar de Wenatchee no discrimina en ningún programa o actividad por motivos de sexo, raza, credo, religión, color, origen nacional, edad, condición de veterano o militar, orientación sexual, expresión de género, identidad de género, discapacidad o el uso de un perro guía entrenado o un animal de servicio y brinda igualdad de acceso a los Boy Scouts y otros grupos juveniles designados. Los siguientes empleados han sido designados para manejar preguntas y quejas de supuesta discriminación: Coordinador de Derechos Civiles, Oficial del Título IX, Coordinador de la Sección 504, Coordinador de Escuelas Inclusivas de Género y Cumplimiento de HIB: Eric Anderson, Director Ejecutivo de Escuelas, **********************************, 235 Sunset Ave. Wenatchee, WA 98801, ************ Puede denunciar la discriminación y el acoso discriminatorio a cualquier miembro del personal de la escuela o al Coordinador de Derechos Civiles del distrito, mencionado anteriormente. También tiene derecho a presentar una queja (ver más abajo). Para obtener una copia de la política y el procedimiento de no discriminación de su distrito, comuníquese con la escuela o la oficina del distrito o véala en línea aquí: Política 3210 y Procedimiento 3210P AN EQUAL OPPORTUNITY EMPLOYER
    $19.4-21 hourly Easy Apply 6d ago
  • Customer Service Representative

    WaFd Bank 4.5company rating

    Customer support representative job in Quincy, WA

    Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference! Consider joining our team if you want: An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another To start a professional career with Monday through Friday work hours and weekends off A career that provides opportunity for growth; promoting from within is our top priority A comprehensive benefits package. As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. What you will need to succeed: A smile and great attitude Highly developed sense of integrity and strong work ethic Personable and outgoing; able to talk with clients and build rapport and relationships Great attention to detail and providing accurate service Technically savvy; able to use multiple computer systems and ability to adapt to change Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind. Qualifications Education/Skills/Training: High school diploma or approved equivalent. Basic math skills, 10-key and keyboarding. Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook. Well-developed smart phone and digital channel skills. Must be organized and display excellent communication skills and a personable attitude. Experience: Previous work in retail, consumer service delivery, or client relations. Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 11/19/2025
    $36k-41k yearly est. Auto-Apply 33d ago
  • Customer Service Rep(07160) - 710 N Anderson

    Domino's Franchise

    Customer support representative job in Ellensburg, WA

    Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $16.66- $17.50 per hour. Benefits- Paid sick leave per Washington law, paid family and medical leave per Washington law, 401K eligible after 2 years with minimum earnings of $5000/yr. Other compensation- tips. Summary Description Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed. Responsibilities • Greet every customer • Demonstrate a complete understanding of all menu items and ingredients • Take food orders efficiently and accurately • Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor • Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer. • Clean and stock work area and customer area • Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products • Assist in preparing, cutting and boxing menu items as needed • Receive inventory, move, lift food and beverage products and supplies Key Competencies Excellent organization, prioritization, accuracy and time management skills • Ability to multitask without losing track of things. • Ability to stay focused on highest priority activities in a hectic always-changing environment. • Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work • Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs. Focused to achieving results • Really care about the customer and the experience you are giving them • Proactively works to make things happen, can engage assistance from a variety of sources • Takes direction and course correction in a pro-active manner. • “Can do” attitude toward unfamiliar tasks. • Like to be part of a team Positive attitude, flexible and adaptable • Ability to communicate positively, compassionately and fairly under stressful situations • Positive attitude in the face of challenges uncertainty, and change. Technical knowledge/skills • Strong verbal skills • Confidentiality • Comfortable using POS system Additional Information All your information will be kept confidential according to EEO guidelines.
    $16.7-17.5 hourly 11d ago

Learn more about customer support representative jobs

How much does a customer support representative earn in East Wenatchee, WA?

The average customer support representative in East Wenatchee, WA earns between $34,000 and $51,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.

Average customer support representative salary in East Wenatchee, WA

$42,000
Job type you want
Full Time
Part Time
Internship
Temporary