Customer support representative jobs in Fayetteville, NC

Consumer Affairs Representative 1 (Customer Service Representative) - Southern Pines, North Carolina At Hamilton Beach Brands, Inc., a leading designer, marketer, and distributor of small household and commercial appliances. our culture is one of hard work, ethical behavior and teamwork. We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 years. We offer a comprehensive compensation and benefits package which includes health, dental and vision insurances, along with 401(k), paid vacation, a paid charitable day off to share your talents with the non-profit of your choice, a quarterly subsidy to help cover the costs associated with staying fit, the ability to purchase our products at a discounted cost, employee recognition, team building activities, and a casual dress code just to name a few of the advantages of working for this dynamic company. We are seeking qualified candidates for the position of Consumer Affairs Representative at our Southern Pines, NC facility. This is a salaried, overtime eligible, office environment, Monday - Friday 8:00 - 5:00 pm role. As the first line of communication with our customers, this role plays a critical part in delivering exceptional service and support. Compensation Structure: This position features a step increase program to support employee growth: Start Rate: $39,000 annually Pay Increases: Scheduled pay increases at 3 months, 6 months, and 12 months based on performance and tenure. We're looking for candidates who are customer-focused, detail-oriented, and eager to grow within a supportive team environment. Responsibilities of the position include: Answer, process and document incoming phone calls, e-mails and letters from retail consumers in a fast-paced call center environment. May cross train on specialty brands to answer consumer phone calls and respond to e-mails, which may entail offering white glove customer service. Requirements of the position include: High School diploma or equivalent Six months of customer service experience Excellent verbal and written communication skills Computer skills with experience in data entry, e-mail and the Internet across multiple systems The ability to work well in a fast-paced team environment Our employees enjoy working in a tobacco-free and drug-free environment. Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *****************

Provide support to Customers, Branch Managers, Service Manager, Service Technicians, and Sales Representatives through answering phone calls and/or responding to emails. Essential Duties and Responsibilities: Answer calls coming into the Customer Service Queue and the Sales, MGR, Tech Queue; assisting whomever with their need and/or reason for calling in a polite, timely, and courteous manner. Enter service calls into the operating system. Enter supply orders and send to appropriate person and/or department. Enter meter readings received into the department. Enter Service Reports sent into the department from Technicians/ Service Manager. Fill out various forms used within the department as it pertains to address changes and information updates. Quote labor rates based off customer locations; quote supply prices. Other duties as assigned and/or needed by Supervisor/Manager Requirements Qualifications: High school diploma or GED; Customer Service experience (minimum one year); proper telephone etiquette; multi-task oriented. Clerical skills to include: typing speed of 35 wpm, working knowledge of Microsoft Word, Excel, and Outlook. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description $15.00 per hour

ABOUT LCI The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways: EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives. BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military. SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired. ABOUT THIS ROLE The Customer Care Coordinator is to provide assistance in all customer related matters and backup and assist Customer Service Representatives. LOCATION AND SCHEDULE Ft. Bragg - Onsite Monday-Friday 7:30 AM - 4 PM (May vary depending on store) KEY RESPONSIBILITIES Responsible for all customer related matters. Maintain a positive and friendly demeanor when assisting customers. Able to navigate Axapta to create and release sales orders. Communicate with customers and vendors throughout the entire sales order process via phone or email. Knowledge to quote on contracts and follow up on quotes. Call customers for additional information as needed. Ensure that sales orders are routinely reconciled with material on hand or on order to maximize sales and reduce customer wait time. Coordinate pick up/delivery of orders. Maintain a list of all customers to include email and phone numbers. Use this list to obtain more of their business. Assist customer service representatives at the checkout counters as needed to reduce customer wait times. Follow up with customers by conducting a survey asking basic questions, i.e. Was product satisfactory? Was it delivered on time? Would you do business with us again? Etc. Register and track customer complaints with expeditious follow up and resolution. Create a report that will track the progress of the sales orders and their impact on the budgeted sales for the BSC through use of AX and/or Excel spreadsheet. Work closely with management to ensure material needed to fill sales orders is on order and has good supply/shipping status. Create, modify and email various Excel spreadsheets as required by management, purchasing and replenishment. Ensure that customers are aware of our BUYBSC website and assist with customer set up for the site. Ensure that customers are aware and understand the DOD Emall program and know how to maneuver through the website in select stores. Ensure that all daily price changes are published and displayed as instructed. Be instrumental in utilizing current marketing tools to seek additional sales. Merchandizing and replenishing shelves as necessary. Interact with vendor reps during their normal sales calls. Ask questions about products to gain a better understanding of their uses. Other duties as assigned. QUALIFICATIONS High school graduate with one year relevant work experience. Basic retail knowledge. Accuracy with computerized checkout systems. Must have interpersonal skills dealing with and communicating with customers, vendors, company divisions, co-workers and management. Why LCI? Purpose-driven company driven by principles, not profit Reach your highest potential: upward mobility, rewarded through hard work Competitive salary and compensation Basic Life Insurance at no cost to the employee 401(k) with match and Surplus-Sharing Plans Health, Dental, and Vision Insurance Ten paid holidays annually Paid Time Off (PTO) On-site Health and Wellness program Employee Assistance Program (EAP)

Company DescriptionJobs for Humanity is partnering with Aarons to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Aarons Job DescriptionMin Pay Rate $12.75 Max Pay Rate $13.5 We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose. Average Annual Total Compensation $30,480** This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time period. All average pay/compensation amounts are estimates and are not guarantees of any specific hourly wage or incentive compensation amount, nor of future performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes: Sundays off Employee assistance program Employee purchase program with exclusive discounts Physical and financial well-being programs Tuition reimbursement Employee Business Resource Groups 401(k) plan with contribution matching Paid time off, including vacation days, sick days, and holidays Life and disability insurance Medical, dental and vision insurance Paid paternal leave Stock purchase plans Pay on Demand **Benefits vary based on full- and part-time employment status. About Aaron's At Aaron's we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career - our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members al

Are you looking for a company that invests in their employees and provides proper training for career advancement? If so, Thomas Tire & Automotive is seeking a Customer Service Professional who will demonstrate integrity in all interactions and build lasting relationships with our customers by providing unparalleled service. Benefits Up to 4 weeks of vacation/paid time off Paid holidays (7 days) Performance based bonuses 75% Employer paid medical, dental, & vision insurance $25,000 of life insurance per employee Supplemental benefits (long-term, short-term, accident, etc.) 401(k) retirement plan with company match Monday-Friday, 8am-5pm Career path & advancement opportunities In-house training program Discounts on tires & automotive services Company supplied tools Paid weekly Basic Responsibilities Greet customers in a friendly and timely manner Answer incoming calls Schedule appointments for service and maintenance Listen and document customer requests on work order Consult with technician about customer's vehicle needs Determine cost of replacement parts and/or labor Generate and enter itemized estimate on work order Provide and explain estimate to customers Advise customers on necessary or recommended service(s) Review and send Digital Vehicle Inspection to customers Review services performed and warranties with customers Check out customer and thank them for their business Requirements Excellent communication and customer service skills Must be able to manage a fast-paced work environment Professional, well-groomed appearance Must have valid driver's license

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Senior Customer Service Specialist in Fayetteville, NC, to support our fast-growing MSS division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more. WHAT YOU WILL BE DOING: Oversee and supervise daily activities of fulfillment associates, shippers, and support staff to ensure timely and accurate order processing. Provide hands-on leadership and resolve operational issues in real time. Train and coach associates on systems, safety, and best practices. Monitor order accuracy, shipping performance, and workflow efficiency. Serve as escalation point for inventory, system, and customer issues. Build and maintain strong relationships with customers and vendors. Support cross-functional operations, including scheduling/dispatch, AP/AR, purchasing, shipping/receiving, inventory management, and sales support; mentor customer operations staff to ensure consistency and service excellence. WHAT YOU WILL BRING TO THE TEAM: 2+ years in warehouse or fulfillment; 3-7 years in customer operations or related fields. Strong leadership, communication, and problem-solving skills. Proficient in warehouse systems (e.g., NetSuite, Ormandy) and Microsoft Office. Detail-oriented, organized, and able to work independently in a fast-paced environment. YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS: The physical environment requires the employee to work inside. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed. TRAVEL REQUIREMENTS: Travel as necessary to support company and customer needs. DIRECT REPORTS: No Direct Reports WHO WE ARE Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services - including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies. WHAT WE BELIEVE We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.” #LI-SG1

As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you'll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners. Key Responsibilities: Client Communication & Scheduling: Client Relations & Service: Managing Patient Information & Technology: Support the Medical Team & Practice Operations Qualifications: Required: One year of Veterinary customer service experience Required: Knowledge of veterinary medical terminology and procedures Working Conditions: · Must be able to work in a fast-paced, dynamic environment. · Occasional lifting up to 40 pounds independently and physical tasks may be required At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

TOWN OF APEX Community Engagement Specialist EXPECTED HIRING RANGE: $59,883.20 - 73,361.60 SCHEDULE: Monday - Friday, 8am - 5pm WHAT YOU WILL BE DOING: An employee in this position develops and implements strategies, events, and programs to engage the diverse and vibrant population of Apex. Work generally requires that employees independently handle certain complex administrative tasks, represent the department with other agencies, support data gathering and analysis, maintain databases, and use specialized programmatic software. Work may entail political and sensitive issues requiring a high degree of discretion and tact, and involve extensive contact with interdepartmental staff, outside agencies and organizations, and the general public. Work requires a broad knowledge of office operations in order that the role may serve as backup to the Community Engagement Manager. Sound judgment is required in performing tasks. Special projects are often assigned and are expected to be completed with minimal supervision. This position reports to the Community Engagement Manager. This position has no supervisory responsibilities. A SAMPLE OF THE ESSENTIALS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. * Design and execute comprehensive community engagement plans to promote active resident/citizen/stakeholder participation and involvement in town initiatives, projects, and decision-making processes. * Cultivate strong relationships with community leaders, neighborhood associations, community-based groups, and other key stakeholders to facilitate open dialogue and collaboration. * Organize, coordinate and lead various public events, workshops, and programs that encourage residents to contribute their ideas, concerns, and feedback on town-related matters. * Maintain, collect, and update community, stakeholder and neighborhood database information which supports community engagement efforts. * Assists in developing compelling content for communication materials, press releases, and town publications to effectively convey information and engage residents, and to keep the community informed about town activities and opportunities for engagement. * Design and administer surveys and feedback mechanisms to assess community needs, preferences, and satisfaction with town services and programs. * Facilitate and participate in public meetings, town hall sessions, and presentations to gather input and update the community on town projects and initiatives when necessary. * Champion efforts to ensure engagement initiatives are inclusive, welcoming, and representative of Apex's diverse population. * Assist in recruiting volunteers to support engagement programs and events. * Respond to inquiries from community members and other interested parties; when needed, recruits a knowledgeable spokesperson or information source to assist. * Analyze engagement data, feedback, and community metrics to evaluate the effectiveness of initiatives and provide regular reports to town management. * Performs related duties as required. * Work will periodically be required during evenings and weekends WHAT YOU'LL NEED: Bachelor's degree in Communications, Public Relations, Community Development, Public Administration or a related field and a minimum of three (3) years of experience in community engagement, public outreach, or related roles; or a combination of equivalent education and experience. Preferred Qualifications Knowledge of local government processes and policies. WHO WE ARE: Known as "The Peak of Good Living", the Town of Apex is a rapidly growing Wake County municipality with a current population of over 82,000 and has been ranked as one of Money Magazine's Best Place to Live in America. Our current workforce is comprised of over 680 full-time employees and over 125 part-time/seasonal staff. Our Human Resources Department - with the support and confidence of Town leadership - is committed to providing best-in-class HR programs for our employees, with a mission to create a culture of empowerment and accountability that maximizes individual and organizational potential. We offer a generous benefit package and have a highly competitive compensation program. More than that, the Town is an awesome place to work, as evidenced by the high job satisfaction rating received in the last employee opinion survey. WHAT WE OFFER: Not only is the Town "The Peak of Good Living", but it's also a great place to work! We strive to "reach the peak" of being an employer of choice by providing competitive salaries and excellent benefits, including: Free medical, dental, vision, and life insurance for employees 5% contributions to the NC401(k) retirement plans (no matching required) Participation in the Local Government Employees' Retirement System (LGERS) Traditional sick and vacation leave 80 hours Peak Paid Time Off $1,200 Peak Lifestyle Benefit to pay for health and wellness activities (after completion of probation) 8 weeks of Paid Parental Leave 3 weeks of Paid Caregiver Leave Bereavement leave 13 paid holidays Longevity Pay Tuition assistance Expansive wellness program, and more! KEEP IN MIND: Providing a safe work environment for our employees is a top priority, therefore all new hires must successfully complete a pre-employment drug test, post-offer functional testing (if required by position), background verifications including references, criminal record and driver's license check prior to employment. The Town of Apex provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, sex, race, color, religion, national origin, disability, political affiliation or marital status, veteran status, or genetic information.

Job Description Are you looking for a company that invests in their employees and provides proper training for career advancement? If so, Thomas Tire & Automotive is seeking a Customer Service Professional who will demonstrate integrity in all interactions and build lasting relationships with our customers by providing unparalleled service. Benefits Up to 4 weeks of vacation/paid time off Paid holidays (7 days) Performance based bonuses 75% Employer paid medical, dental, & vision insurance $25,000 of life insurance per employee Supplemental benefits (long-term, short-term, accident, etc.) 401(k) retirement plan with company match Monday-Friday, 8am-5pm Career path & advancement opportunities In-house training program Discounts on tires & automotive services Company supplied tools Paid weekly Basic Responsibilities Greet customers in a friendly and timely manner Answer incoming calls Schedule appointments for service and maintenance Listen and document customer requests on work order Consult with technician about customer's vehicle needs Determine cost of replacement parts and/or labor Generate and enter itemized estimate on work order Provide and explain estimate to customers Advise customers on necessary or recommended service(s) Review and send Digital Vehicle Inspection to customers Review services performed and warranties with customers Check out customer and thank them for their business Requirements Excellent communication and customer service skills Must be able to manage a fast-paced work environment Professional, well-groomed appearance Must have valid driver's license

213 Southeast Boulevard, Clinton, NC 28328 AUTOMOTIVE SERVICE TECHS, MECHANICS HIRING ALL SKILL LEVELSGenerous Pay Plan + Great Benefits! $30 - $45 per Hour Based on Experience! Up to $2,500 Sign-on Bonus for the Right Candidate!Once your productivity is evaluated, you will be well compensated with an hourly pay increase. We will start you off with what you deserve but bring you skill, accuracy and productivity to new levels this year in this year with genuine mentorship from our Master Techs. 5-day Work Week With Rotating Saturdays Dont Miss This Great Career Opportunity! Walk-in Applicants are Welcome! The Deacon Jones Family has been proudly serving North Carolina for over 40 years. Our motto is: 'We Treat You How We Would Like to be Treated'. Webelieve culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. Deacon Jones Ford of Clinton needs to hire Service Technicians / Mechanics of all skill levels. We lookforward to having you join our team to ensure that our customers continue to enjoy excellent customer service.We value our employees and invest in their success. Apply Online Today! We offer: $30 - $45 per hour based on experience - Income Potential $75,000+! Up to $2,500 Sign-on bonus for the right candidate! 5-day work week with rotating Saturdays Medical, Dental and Vision Insurance 401(k) Employee purchase program Paid Vacation / Sick time Opportunities for advancement Responsibilities Service Technician: Perform work as outlined on repair order accurately in accordance with dealership and factory standards Diagnose cause of any malfunction and perform repair Efficiently repair automotive systems, including engine, transmission, electrical steering, suspension, brakes, air-conditioning, etc., in accordance with dealership standards Communicate with parts department to obtain needed parts Examine the vehicle to determine if additional safety or service work is required. Notify service advisor immediately if additional work outlined is not needed or required Notify service advisor immediately if repairs cannot be completed within the time promised Document work performed Keep shop area neat, clean and be able to account for all dealership-owned tools at all times Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor Qualifications and Requirements Service Technician: Service Technician experience preferred but candidates will be experienced in all aspects of maintenance and repair, from simple brake pad replacements to detailed engine overhauls. Ford certification is a PLUS! Ability to read and comprehend instructions and information Must be a team player Valid drivers license and good driving record Please upload your resume and complete the online assessment Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status . RequiredPreferredJob Industries Customer Service

Job DescriptionSalary: Liberty Medical Specialties, Inc. - a leading provider of home medical equipment, supplies and services - is looking for a full time Customer Service Representative in Fayetteville, NC! The position of Customer Service Representative (CSR) performs the initial intake of patient referrals and customers, processes insurance benefits verification and provides basic equipment demonstration. The CSR is also responsible for preparing and managing paperwork and other documentation required for effective billing and collections. Duties of the CSR position include, but are not limited to, the following: Order taking and basic customer service functions, including collections of patient demographic, medical and therapy information, as well as insurance financial information and documentation. Process retail sales transactions and maintain retail inventory when applicable. Coordinate with warehouse/distribution to ensure proper delivery, set-up/pick-up of equipment and/or supplies Coordinate (via telephone or in person) with customers and referral sources concerning updates and/or changes, as well as received orders for changes or discontinuance of services. Participate in weekly on-call rotation ( not effective immediately: only after successful completion of training requirements). MUST HAVES: Basic knowledge/familiarity with medical terminology and diagnostic codes. Recent experience with insurance verification, healthcare benefits assessment and paperwork/documentation for billing Medicare, Medicaid and private insurances Good organizational skills Effective communication skills Dependable attendance High School Diploma Must pass drug test DESIRED QUALIFICATIONS (will be given preference): At least some college education At least 6 months of recent, related experience. FULL TIME POSITION - benefits (medical, dental, vision, life insurance, PTO, Holiday pay, 401(k) & more) COMPENSATION - Hourly wage APPLY ONLINE TODAY! Simply Click "Apply" at the top of this page. No phone calls please. Liberty Medical Specialties is a family-owned company that opened in October of 1993 with one location. Today, the company services patients throughout the Carolinas and beyond with branches across the state. We are dedicated to providing quality care to our patients; from our family to yours. We comply with the Equal Employment Opportunity Commission and are dedicated to a fair hiring process. We do not make hiring decisions based on race, color, religion, sex ( including pregnancy), national origin, age, disability or genetic information.

605 Warsaw Road, Clinton, NC 28328 AUTOMOTIVE HEAVY DUTY / DIESEL SERVICE TECHNICIAN / MECHANICWE ARE EXPANDING! Generous Pay Plan + Great Benefits!$45 - $55 per hour based on experience! $10,000 Sign-on Bonus for Qualified Candidates!Diesel, General, and Heavy Line Tech Experience Required Dont Miss This Great Career Opportunity! Walk-in Applicants are Welcome! The Deacon Jones Family has been proudly serving North Carolina for over 40 years. Our motto is: 'We Treat You How We Would Like to be Treated'. Webelieve culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. Deacon Jones CDJR of Clinton is expanding and needs to hire Heavy Duty / Diesel Service Technicians / Mechanics.We lookforward to having you join our team to ensure that our customers continue to enjoy excellent customer service.We value our employees and invest in their success. Apply Online Today! We offer: Generous Pay Plan $45 - $55 per hour based on experience $10,000 Sign-on bonus for Qualified Candidates! Medical, Dental and Vision Insurance 401(k) Employee purchase program Paid Vacation / Sick time Opportunities for advancement Responsibilities Heavy Duty / Diesel Service Technician / Mechanic: Duties will include Drivability; High-Tech Electrical; Transmission; Steering/Suspension; Light line, Heavy Line, General Maintenance Clearly write needed repairs/maintenance and the parts and time needed Repair broken or worn mechanical and technology components Maintain repair and service records Install equipment, components, and systems Test vehicles both before and after repair Other duties may be assigned according to expertise and certifications Notify service advisor immediately if repairs cannot be completed within the time promised Document work performed Keep shop area neat, clean and account for all dealership-owned tools at all times Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor Qualifications and Requirements Heavy Duty / Diesel Service Technician / Mechanic: General and Heavy Duty/Diesel Tech experience required! CDJR experience is preferred, but not required Ability to read and comprehend instructions and information Must be a team player Valid drivers license and good driving record Please upload your resume and complete the online assessment Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service

The Personal Lines CSR at Insurance Service Center (ISC) is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail. Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Actively solicit increases in coverage or rounding out accounts at every service contact. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system Qualifications Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelor's Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations. Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision. Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills. Technology and Computer proficiency including agency management systems. Benefits/Perks Competitive Pay Group Health & Supplemental Benefits Insurance Retirement Plan [401(k) - includes 'matching' & 'profit sharing'] Professional Development Job Stability in a growing industry YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIANC member agency is a great career choice! IIANC's members are Trusted Choice independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Brief: Are you looking for a part-time seasonal position that offers flexibility? Would you love to interact and meet people from all over the world Do you enjoy working in a fast-paced environment alongside amazing coworkers? Then this is the job for YOU! Responsibilities: Pier Agents review, input, and verify validity of all travel document proof of citizenship presented by guests for boarding & check-in to ensure compliance with U.S. and International Law. • Pier Agents guide & monitor the flow of guests throughout the terminal exits/entries, including - secure areas, transportation, walkways, Check-in areas, gangways, elevators /escalators. • Pier Agents may assist guests requiring wheelchair assistance throughout the terminal during embark & debark. • Pier Agents assist with set up of pier and/or breakdown at beginning & end of the day as needed. Skills Required: Able to work in and around large groups of people • Basic mathematical skills to accurately handle cash payments from guests/ability to process credit cards • Passion for customer service excellence • Ability to interact and work at all levels as a team member with integrity • Manual dexterity required for reaching for documents operating the cruise line provided laptops check in system

Inside Sales / Customer Service Representative This role is responsible for managing inbound inquiries, generating quotes, processing orders, and supporting the outside sales team to drive revenue growth. The ideal candidate will have a strong understanding of low voltage products (e.g., structured cabling, access control, fire alarm, AV systems) and a passion for delivering exceptional customer service. Responsibilities Respond to customer inquiries via phone and email, providing product information, pricing, and availability Prepare and follow up on quotations, ensuring accuracy and timely delivery Process sales orders and coordinate with fulfillment teams to ensure on-time delivery Identify upselling opportunities and suggest complementary products based on customer needs Collaborate with outside sales representatives to support account growth and customer retention Maintain accurate records of customer interactions, quotes, and order history in CRM systems Monitor inventory levels and communicate stock-outs or delays to customers Stay informed on industry trends, competitive products, and pricing strategies Assist with walk-throughs, surveys, and technical documentation when needed Adhere to all company safety requirements. Perform other duties as may be assigned. Regular and prompt attendance and punctuality. Working long hours may be required to meet business needs and is considered an essential function of this position. Required Skills/Qualifications Excellent communication and interpersonal skills Proficiency in Microsoft Office and CRM platforms (e.g., Salesforce, HubSpot) Ability to multitask and manage competing priorities in a fast-paced environment Detail-oriented with strong organizational and problem-solving skills Comfortable working independently and as part of a collaborative team. Education and Experience Requirements High school diploma or equivalent required; associate or bachelor's degree preferred 2+ years of experience in inside sales Strong knowledge of low voltage systems and components (e.g., Cat6 cabling, PoE devices, control panels) Company Conformance Statement Deliver high-quality work within assigned deadlines, whether under direct supervision or independently. Maintain professional interactions with all employees, customers, suppliers, vendors, and other stakeholders. Contribute effectively as a team member on all assignments. Work independently while recognizing the importance of communication and coordination with other team members, departments, or organizations. Establish and uphold a reputation for consistent and punctual attendance. Ensure compliance with established guidelines for criminal background checks and Motor Vehicle Record (MVR) checks and maintain this compliance consistently. Equal Employment Employer Statement NetPlanner Systems, Inc., is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Job Description At Peak Sodding, clients expect clarity, warmth, and a genuinely exceptional experience from the very first interaction. As the Client Experience Specialist, you become the welcoming and professional presence that sets that tone. You represent the calm, confident, and supportive energy that helps clients feel immediately comfortable. Your strength is connecting with people in a natural and steady way. You communicate with warmth, you listen with intention, and you guide conversations with a clear sense of purpose. Your style is polished and hospitable, the kind of presence that helps clients feel understood and cared for without ever feeling rushed or delayed. This role is ideal for someone who enjoys meaningful and people-centered work. You stay steady under pressure, you bring a positive and uplifting energy to each interaction, and you move clients forward with clarity while keeping the human connection at the center. You do not overspeak, and you do not hurry. You move at the pace of professionalism, thoughtful communication, and genuine service. If you thrive in an environment where excellence means being supportive, clear, and confident in your communication, and where every client touchpoint matters, you will feel right at home here. Compensation: $37,440 - $50,000 yearly Responsibilities: The Client Experience Specialist ensures every potential client receives a welcoming, personal, and confident first interaction, one that feels warm, easy, and clearly guided. Serve as the warm, professional first point of contact for all inbound inquiries (phone, text, email, web). Build immediate rapport and confidently guide clients through their next steps. Ask thoughtful, discovery-driven questions to understand each client's needs and project readiness. Set clear expectations and prepare clients for a smooth, well-organized consultation. Schedule appointments efficiently in a way that respects client needs and sales team efficiency. Keep CRM notes accurate, simple, and consistent. Send confirmations, reminders, and follow-ups that create a seamless client experience. Support nurturing and reactivation outreach with a friendly, service-minded tone. Maintain excellent response times while keeping conversations personable and grounded in our core values. Bring positive, hospitality-driven energy to every interaction, internally and externally. Qualifications: We're looking for someone who is: Warm, articulate, and confident in conversation. Excellent at balancing friendliness with professionalism. Naturally quick to connect with people. Calm and steady, even when things get busy. Comfortable moving at a healthy, excellence-focused pace. Organized enough to keep information flowing smoothly. Reliable with follow-through and proactive communication. Motivated by teamwork, client satisfaction, and doing things the right way. Experience in hospitality, client service, or administrative support is a strong plus. We are not looking for industry expertise first. We care that you look at this and see how your warmth, people skills, and hospitality can directly contribute to your success in this role. About Company Peak Sodding is the leading residential sod and artificial turf installation company committed to delivering exceptional results for clients. Our team-oriented environment supports professional growth while maintaining the highest standards in the industry. We are a rapidly growing company that has elevated the standard for what it means to be a truly exceptional landscaping company. This is reflected in our hard-earned reputation of over 200 Google reviews from raving clients, who acknowledge the high standards we operate with. This is an opportunity to make a real impact in a growing company. Our Core Values: Radical Honesty: We communicate with transparency and integrity Excellence: We take pride in our work and pursue the highest standards Adaptability: We embrace change and think creatively Communicate Proactively: We anticipate needs and maintain clear channels with all stakeholders Happy to Serve: We demonstrate genuine care for client success and satisfaction

Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. May be responsible for obtaining, analyze, and verify the accuracy of information received from referrals, and schedule the patient. Must have knowledge of working with medical insurance. Customer Service Specialists should educate Patients of their financial responsibility when applicable. Essential Functions and Job Responsibilities: Develop and maintain working knowledge of current services offered by the company. Answer all calls and emails in a timely manner, in adherence to their goals. Document all call information according to standard operating procedures. Answer questions about services, retail stores, procedure information and other information as necessary based on customer call needs. Follow up on customer calls where necessary. Review all required documentation to ensure accuracy. Accurately process, verify, and/or submit documentation. Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles. Obtain pre-authorization if required by an insurance carrier for approval and authorization when required. Must be able to navigate through multiple online EMR systems to obtain applicable documentation. Enter and review all pertinent information in EMR system including authorizations and expiration dates. Communicate with Billing Service and Management on an on-going basis regarding any noticed trends with insurance companies. Verify insurance carriers are listed in the company's database system, if not request the new carrier is entered. Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process. Meet quality assurance requirements and other key performance metrics. Facilitate resolution on customer complaints and problem solving. Pays attention to detail and has great organizational skills. Actively listens to patients and handle stressful situations with compassion and empathy. Flexible with the actual work and the hours of operation Utilize company provided tools to maintain quality. Some tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), Develop and maintain working knowledge of current HME products and services offered by the company. Maintain patient confidentiality and function within the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliant with IPS's Compliance Program. Assist operations with on-call responsibilities as needed during non-business hours in accordance with company policy. Depending on the geographic territory and size of the branch location, may require assisting operations in other positions. Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling. Perform other related duties as assigned. Competency, Skills and Abilities: Excellent customer service skills MUST HAVE knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements Analytical and problem-solving skills with attention to detail Decision Making Excellent ability to communicate both verbally and in writing. Ability to prioritize and manage multiple tasks. Proficient computer skills and knowledge of Microsoft Office Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction. General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. Work well independently and as part of a TEAM. Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.

Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications • Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10