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Customer support representative jobs in Fort Smith, AR

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  • Customer Service Rep - Banking - Starting at $17/hr.

    Foundever

    Customer support representative job in Fort Smith, AR

    Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 4600 Towson Ave #275, Fort Smith, AR 72901. Please note that candidates must reside within commuting distance to our office. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within. Why You Should Join Us Competitive Pay: Starting at $17/hour, with paid training at $15/hour. Work Schedule: Minimum 40 hours per week, with weekend availability as needed. Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts. Growth Opportunities: Clear pathways for career advancement within the company. What We're Looking For Location: Must reside in Fort Smith, AR, or within commuting distance Age Requirement: Must be at least 18 years old Education: High school diploma or GED equivalent is required Experience: Preferred 6 months to 1 year of relevant work experience Availability: Must have flexible availability during operating hours Customer Service Skills: A professional attitude and aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently Reliability: Dependable and responsible, with a strong commitment to your role Critical Thinking: Capable of assessing situations and developing empathetic solutions Service Orientation: A personal drive to serve others with compassion and professionalism Organizational Skills: Strong organizational abilities to manage tasks effectively Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
    $17 hourly 4d ago
  • Part-Time Ramp and Customer Service Agent

    Envoy Air Inc. 4.0company rating

    Customer support representative job in Fort Smith, AR

    Come and work for Envoy Air, an American Airlines Group Company, at Fort Smith Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $14.64/hr Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy 401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level Both full-time and part-time positions available Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older High school diploma, GED, or international equivalent Ability to pass a pre-employment drug screen and background check Authorized to work in U.S. without sponsorship Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut We can recommend jobs specifically for you! Click here to get started.
    $14.6 hourly Auto-Apply 6d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Dustin Booth-State Farm Agent

    Customer support representative job in Van Buren, AR

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: We are growing and want to add a charismatic customer care specialist to our winning team! As an account manager with Dustin Booth Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Self-Starter Desire to provide remarkable customer service
    $26k-34k yearly est. 21d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer support representative job in Fort Smith, AR

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $25k-32k yearly est. 10d ago
  • Claims and Client Care Advocate

    G&G Independent Insurance

    Customer support representative job in Fayetteville, AR

    G&G is shaking up the insurance world with exceptional representatives who wow clients at every turn through technology and best-in-class service. We are on a mission to save auto and homeowners time and money while finding and servicing the best insurance for their needs. We're serious about providing an exceptional experience to every person we interact with and using technology to save our clients money, time, and the hassle of dealing with insurance companies. Voted as the ‘Best Agency to Work For' year after year by the Insurance Journal, G&G not only seeks to bring an exceptional experience to our clients, but to our employees as well. We're just getting started with what we will accomplish! We're looking for people who are just as passionate about helping make consumers' financial lives easier as we are. We are looking for open-minded, highly motivated, and infectiously positive people to help us build an awesome new company for the insurance world. Your day will consist of providing exceptional experiences when servicing clients' requests as they relate to guiding clients through the claims process, billing, and answering policy-related questions. As our customer's lives change, so should their insurance. Through the course of everyday customer interactions, you will identify and offer cross-sell and upsell opportunities. To be successful in this role, you should have the gift of gab and be able to earn our clients' trust. Ultimately, you will help build and maintain our reputation as a company that offers top-notch client experiences during the insurance process. We are an open, diverse, and collaborative team working across multiple locations. While we do not have a set start date, we are looking to build our pipeline of potential candidates for 2026. If you are interested learning more about a career with G&G, please apply! What you'll do… Supporting clients through the claims process from beginning to end Handling billing inquiries, coverage questions, and any other client inquiry that may arise Field inbound calls/text/emails/faxes regarding customer service requests. Investigate and solve complex problems with multiple parties involved Educate our clients on the details of their policies Identify and recommend cross-selling and upselling opportunities Leverage technology to meet our client's evolving needs Work through customer service requests with quality and speed Build rapport to ensure that all clients are receiving the reputable G&G exceptional experience Work effectively in a collaborative team environment Requirements You'd be a great fit if you are… A fast-learner who is meticulous, diligent, and proud about your work Adaptable, positively embrace change, and have a growth mindset Empathetic towards each client's unique needs Open to two-way feedback and coaching, your success is our success! Interested in working in a fast-growing start-up environment Curious and willing to challenge the status quo Highly-motivated, have an entrepreneurial spirit, and a strong work ethic Qualifications: Excellent communication skills: written, verbal and listening Insurance experience is not required, we will reimburse licensing fees (license required before start date) and provide extensive training so you become an insurance expert! High School Degree or equivalent 1 to 2 years of relevant work experience Ability to multitask, strong computer, analytical, decision-making, time management, and organizational skills Benefits Benefits + Perks: Competitive base salary of $39,000 per year + bonus opportunity 15 days PTO + 8 company Holidays + Your birthday Flexible schedule G&G provides a rich benefits package including health, dental, vision, and other supplemental health insurance options Retirement savings matching Company-sponsored team outings $15/mo gym/health/wellness stipend that increases with tenure 5 Star office perks including beverages and snacks A positive non-corporate atmosphere where diversity is valued Opportunity to win an all-inclusive trip to Mexico each quarter Dynamic career growth and professional development opportunities within a growing company
    $39k yearly 60d+ ago
  • Customer Service Associate

    Party Emporium

    Customer support representative job in Fort Smith, AR

    When forwarding your resume, please include your favorite COLOR! :) Customer Service Associate Description: Understands and is totally sales and service focused on the customer. The customer is our priority! Acknowledges all guests through a greeting, smile or eye contact regardless of the task at hand. Demonstrates knowledge of store products and uses this knowledge to build sales. Practices suggestive selling, offering every guest related items in order to build multiple sales. Maintains the highest standards of integrity, quality and timeliness in all of our business practices. Assists in merchandising the store following the Supervisor's instructions. Maintains store merchandising and operational standards. Follows all Company policies and procedures. Must display attention for details.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate

    Savers | Value Village

    Customer support representative job in Fort Smith, AR

    Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: + Bundled health plans such as medical, Rx, dental and vision + Company-paid life insurance for extra protection and peace of mind + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 7751 Rogers Avenue, Fort Smith, AR 72903
    $24k-32k yearly est. 60d+ ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Customer support representative job in Fort Smith, AR

    Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision * Company-paid life insurance for extra protection and peace of mind * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 7751 Rogers Avenue, Fort Smith, AR 72903 Share: share to e-mail
    $24k-32k yearly est. 19d ago
  • Customer Success Representative

    Zenwork

    Customer support representative job in Fayetteville, AR

    Job Title Customer Success Rep I Company Profile Zenwork is the market-leading, award-winning provider of digital tax compliance software to 500,000+ SMBs, including 30,000 CPA firms, and large enterprises across the country. As the workforce continues to shift from full-time employees to independent contractors, businesses have been faced with increased informational tax reporting requirements at both the state and federal levels. Zenwork's Tax1099 software enables companies of all sizes to eFile 1099 tax forms and other important tax documents related to their utilization of 3rd party contractors, vendors, and suppliers. Having eFiled 20M tax forms to-date, Zenwork's SaaS platform is focused on streamlining tax compliance and regulatory reporting on behalf of its customers. Job Purpose As the primary contact for our customers, the Customer Success Representative is the voice of the company. To succeed in this role, you must be motivated and dedicated in every customer interaction. The Customer Success Representative handles incoming customer questions in a multi-channel support environment; communicating via phone, by email, or on chat. Inquiries will be input and maintained in a case management system. Additionally, there may be opportunities to contact customers via outbound communications. Job Type Full-Time, Entry Level FLSA Classification Non-Exempt, Hourly Job Duties and Responsibilities •Handles incoming customer questions in a multi-channel support environment; communicating via phone, by email, or on chat •Creates cases in a case management system to document client inquiries •Maintains daily log to show productivity and identify individual strengths and weaknesses •Participates in special projects assigned by leadership such as site testing and client support initiatives •Makes outbound calls to clients on complex issues that require additional interactions for resolution •Adapts to changes in processes and policies as determined by leadership Required Qualifications Education •High School Diploma or Equivalency Experience •Customer Support experience in a fast-paced environment Knowledge, Skills, Abilities •Exceptional Customer Success skills •Attention to detail •Committed work ethic •Demonstrates empathy •Ability to multi-task and prioritize multiple assignments •Ability to work independently while contributing to team goals •Strong verbal and written communication skills •Computer literacy, including internet applications and some Microsoft Excel •Incident interpretation and analytical skills •Ability to remain calm in a stressful situation •Maintain security of confidential information •Arrive punctually and have excellent attendance •Maintains professional environment and refrains from personal distractions while working Preferred Qualifications •College degree in communications or related field •Knowledge of tax rules Working Conditions •Onsite call center environment. •Flexible to work between 8 and 6 Monday through Friday, with occasional overtime and weekends during peak season EEOC Statement Zenwork values diversity and does not discriminate based on race, color, religion, sex, national origin, age, disability, or genetic information in our hiring practices. We are committed to providing equal employment opportunities to all applicants and employees and fostering an inclusive and respectful work environment. If you require reasonable accommodation during the application or interview process, please let us know.
    $31k-49k yearly est. Auto-Apply 60d+ ago
  • Customer Relations Associate

    Vision Government Solutions 3.6company rating

    Customer support representative job in Fayetteville, AR

    About Us: Vision Government Solutions is a leading software & services company providing cutting-edge property tax and appraisal software to Towns, Cities, and Counties across the United States. Vision is at an incredible inflection point of growth and has been rapidly adding clients to our community. We are looking for exceptional individuals to join our Customer Relations team specific to our DataScout division. Summary of Role & Responsibilities Master DataScout's applications to swiftly resolve client issues Respond to client inquiries, ensuring high-quality technical support with a focus on customer satisfaction and prompt issue resolution Schedule and conduct on-site/ virtual presentations and training sessions Review all written materials and websites to better promote company to the customers. Document all client interactions and time. Lead onboarding projects across products. Develop and maintain training materials and guides Test new software solutions and new releases when requested by Development Team Foster effective communication company-wide Stay informed about emerging technologies Develop a complete understanding and comprehension of all product lines Data entry from support help desk and other associated software in place Promote Vision and DataScout as a leading provider of Government Technology Solutions and public data in growing markets. An excellent candidate in this role: Bachelor's Degree preferred or equivalent work experience in a technical field Proven ability to network with peers and associated business groups Strong self-starter with an exceptional work ethic who has a passion for learning and commitment to exceeding goals Excellent customer service skills, including written, verbal, and organizational communication skills Receptive to guidance and willing to learn Ability to learn new software quickly and thoroughly A born instructor eager to learn and share your knowledge. Confident and engaging public speaker comfortable with large audiences Able to effectively triage and troubleshoot simultaneous support and training requests Proficient in Microsoft Office and Excel Barrier-breaking attitude - someone who does what it takes to make things happen even when there is resistance If this sounds like you - we look forward to meeting you! Benefits Package: Vision offers life, health, dental, and vision plans, as well as a 401(k)-matching program and paid time off. Job Type: Full-time Work Location: Remote with strong preference for those residing in AR, LA or OK Travel: 10-20% Vision Government Solutions is an Equal Opportunity Employer and committed to a diverse and inclusive workplace. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Vision Government Solutions maintains a drug-free workplace. Equal Employment Opportunity Vision Government Solutions is an Equal Opportunity Employer and committed to a diverse and inclusive workplace. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and Veteran status. Vision Government Solutions maintains a drug-free workplace.
    $24k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service / Inside Sales

    FCX Performance 4.1company rating

    Customer support representative job in Fort Smith, AR

    Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Ft. Smith, Arkansas. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. This position is onsite at our service center, part of a great team. Hours are 8:00 am - 5:00 pm Monday through Friday. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #7 in the top 50 Industrial Distributors for 2024, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed, deliver orders to customers as needed Qualifications: 1+ year customer service or inside sales. Industrial distribution or parts counter environment a plus Attention to detail, accuracy, ability to multitask, sense of humor Written and verbal communication skills, including English grammar Ability to lift up to 50 lbs. High school diploma or equivalent Mechanical aptitude. Basic computer skills including Excel Valid driver's license & clean driving record (MVR) This position is not eligible for relocation benefits and is expected to be performed on site. Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position. Come for the job. Stay for the career. Apply for immediate consideration! #LI-RH1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $20k-29k yearly est. Auto-Apply 60d+ ago
  • Bilingual Call Center Representative

    Maximus 4.3company rating

    Customer support representative job in Fort Smith, AR

    Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference. Why Maximus? - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Competitive Compensation - Quarterly bonuses based on performance included! Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Fluency in languages (English and Spanish) - Six months of customer service experience - Excellent soft phone skills - Good computer navigation skills - A quiet and distraction free work area #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.50 Maximum Salary $ 16.50
    $21k-27k yearly est. Easy Apply 6d ago
  • Service Advisor

    Freedomroads

    Customer support representative job in Poteau, OK

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 14d ago
  • Client Retention Specialist

    RENT One 3.0company rating

    Customer support representative job in Fort Smith, AR

    Job DescriptionCLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory, flexibility, pre-approval, extra services, and convenient locations. We pride ourselves on being part of the reason that our customers can have products they want at a price that they can afford. We're a trusted solution for customers looking for new or pre-owned products from today's top brands, and after 40 years of serving thousands of happy clients, we're looking for a client retention specialist to help us get to the next level. As a client retention specialist, your impact is two-fold: For the team, your goal is to help the store hit goals for sales and retention. For our clients, your role is help them get to ownership by providing best-in-class service while helping them find the right poducts and solutions that meet their needs and are within their budget. No experience? No problem! We offer in-depth on-the-job training to increase your skills and pay. We also offer regular opportunities for review and advancement. BENEFITS PACKAGE Rent One is dedicated to ensuring our employees achieve their career goals. We're committed to the success of our team members and offer opportunities for both personal and professional growth. The pay range we're offering is competitive and includes opportunities for you to maximize your earning potential through bonuses (monthly), certified training/professional development programs, and other performance incentives. Our client retention specialists do a lot for us, which is why we give so much back in return. We offer multiple affordable medical plans to choose from, dental, vision, life/accidental death/dismemberment policy options, voluntary life, voluntary disability, accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a 401(k) (with company match). We'll also shower you with perks, including: Attire: Our online store has lots of affordable Rent One gear to keep you in style and professional without breaking the bank. Employee Purchase Program: Out of this world savings on products and services at any of our Rent One or RNR - Midwest (wheels & tires) locations. On-The-Job and Professional Development Training Programs: We like to meet employees where they're at, then help them build a career they can be proud of while doing the type of work that they love. Regardless of where you are in your career, we have a program that will take you to the next level. JOB REQUIREMENTS Previous rent-to-own experience is desirable, but not necessary (we train!) Customer service, sales, call center, or collections experience in retail environment helpful, but not required. Must have valid driver's license and maintain a driving record that complies with organizational standards. JOB RESPONSIBILITIES Contact clients via phone and serve as the primary point of contact between the client and the company. Set daily collection goals and verify and maintain accuracy of customer information. Review sales rental orders for compliance and approval. Manage past due accounts including working with clients to get their accounts in good standing with a program they can afford and that will help them get to ownership. Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments. At times, the CRS will assist other co-workers in the store such as during times of peak activity, absences, and planned time off. ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer Service Retention Specialist, Relationship Retention Coordinator, Collection Specialist, Cashier / Clerk, Retail At Rent One, EVERYONE is important- our clients, our communities and our co-workers. We're especially dedicated to helping our employees achieve their aspirations, and we continue to cultivate a workplace culture rich with opportunities for professional and personal growth. A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a great job but an even better career! Why Should You Apply? Our Schedule Closed Sundays, close on Saturday at 5 p.m. and close on weekdays at 6 p.m. Career Track We'd love to help you write your success story and provide you with all the resources necessary to take your skillsets to the next level. Affordable and Comprehensive Benefits Package Medical, dental, vision and life insurance programs as well as life insurance, short/long term disability, critical illness and accident coverage. Not to mention paid time off like holidays and vacation! Certified Training Structured on-the-job training that includes a 12-day remote training class for every new hire. There are also five types of certifications offered all designed to guide our employees to the top! 401K Invest in your future by participating in our 401k program. Rent One will match 30% of your first 5% and 40% of your next 5%! Reimbursement for Education & Gym Memberships Receive up to $200 for any work-related education classes you wish to take outside of Rent One. We'll also reimburse up to $200 per year for gym memberships whether it's a traditional gym, kickboxing, CrossFit, or another fitness facility. Must comply with drug-free workplace program and pass pre-employment drug screen and background checks.
    $32k-40k yearly est. 24d ago
  • SERVICE ADVISOR

    Orr Nissan of Ft. Smith

    Customer support representative job in Fort Smith, AR

    Job Title: Service Advisor Department: Service Reports to: Service Manager FLSA Status: Exempt The service advisor is responsible for scheduling service work in the service department, communicating with extended warranty companies/Nissan, communicating with customers, and for selling additional services to customers. Essential Duties & Responsibilities: * Maintain Customer Satisfaction Index (CSI) rating as set by service manager. * Maintain the prescribed standard for "hours per customer repair order written" * Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon. * Communicate with customer to determine the nature of their mechanical problem(s). * Obtain accurate customer and vehicle data. * Test-drive vehicle as necessary. * Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications. * Lift the hood of every vehicle and look underneath for potential additional repair needs. * If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible. * Notify dispatcher of incoming work. * Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval. * Establish each customer's method of payment. Obtain approval of credit, if necessary. * Obtain customer's signature on repair order; provide customer with a copy. * Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner. * Handle telephone inquiries regarding work in process and appointments. * Compare final invoice with original repair order. * Analyze quality control report to ensure that work is completed as requested to reduce comebacks. * Deliver vehicle to customer and answer any questions. * Maintain follow up program on additional items found in need of repair. * Attend meetings as scheduled. * Establish and maintain good working relationships with customers to encourage repeat and referral business. * Ensure that work areas and customer waiting areas are kept clean. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: A minimum of one year of automotive service advisor experience required. Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate. THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN "ALL-INCLUSIVE" LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB. ______________________________ ________________ Signature (Employee) Date ______________________________ ________________ Signature (Supervisor) Date
    $31k-53k yearly est. 40d ago
  • Customer Service Coordinator

    Rausch Services Group

    Customer support representative job in Fayetteville, AR

    The Customer Service Coordinator plays a key role in ensuring smooth and accurate management of work orders for our rental properties. From coordinating vendors, communicating with tenants, and monitoring billing. This position supports both property operations and the resident experience. This role will report to the Customer Service Manager. This team member will also be the liaison between our tenants, vendors, and team members. The ideal candidate is detail-oriented, highly organized, and comfortable working with multiple systems and vendors. Duties & Responsibilities: Assist in managing the lifecycle of maintenance requests and work orders from initial submission to completion. Maintain accurate maintenance records for each property. Liaise with external vendors, service providers, and contractors for repair and maintenance services. Review and reconcile billing statements, identifying discrepancies and working with vendors to resolve issues. Provide support to Customer Service Manager, Maintenance Teams, and Residents. Develop and maintain strong relationships with vendors. Monitor maintenance trends to identify potential savings opportunities or abnormal patterns. Maintain accurate records of maintenance activities, costs, and outcomes for reporting and decision-making purposes. Requirements 1-2 years of experience in property management, maintenance, or related administrative role (preferred). Strong attention to detail with excellent record-keeping skills. Clear, professional communication with vendors, residents, and internal teams. Proficiency in MS Office (Excel, Outlook, Word); experience with property management software a plus. Ability to troubleshoot, meet deadlines, and manage multiple priorities. Physical Demands Lifting up to 20 pounds occasionally and frequently moving small objects Frequently sitting for long periods of time Walking or standing occasionally This position works mostly indoors going outdoors may be frequently required Must have manual use of hands and vision to use computer constantly Employee Benefits Medical Insurance - PPO and HDHP Options HSA - with eligible HDHP Dental and Vision Insurance 401(k) - includes company match of up to 5% Generous Paid Time Off (PTO) Paid Maternity and Paternity Leave Adoption Assistance and Leave Tuition Assistance And More!
    $28k-38k yearly est. 60d+ ago
  • Entry Level Customer Service/Sales

    Global Elite 4.3company rating

    Customer support representative job in Fort Smith, AR

    Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together. Ignite your potential - Apply today!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Chevron Stations

    Customer support representative job in Van Buren, AR

    Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1954 Station Address: 19220 Van Buren Blvd, Riverside CA 92508 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
    $18-19 hourly Auto-Apply 60d+ ago
  • Customer Service Rep(05310) - 3701 Phoenix

    Domino's Franchise

    Customer support representative job in Fort Smith, AR

    *Uphold Domino's standards of grooming, uniform, and appearance. *Collect cash and credit card payments. *Promote pizza products and specials. *Receive cross-training for preparing products and ingredients,closing and opening procedures, operating pizza oven, and properly boxing products for delivery or carryout. *Check products for accuracy against quality standards. *Exhibit a sense of urgency when answering store phones or helping carryout customers. *Provide quality customer service to internal and external customers both over the phone and in person. *Speak and write clearly and accurately. *Exhibit comprehension of using a computer based order entry system. *Contribute to and promote an atmosphere of teamwork, energy, and fun. Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-32k yearly est. 6d ago
  • Customer Service Representative - Fort Smith

    Sam's Furniture

    Customer support representative job in Fort Smith, AR

    Job Description About us: WE ARE EXPANDING TO FORT SMITH! - Interviews and training may be conducted in Springdale, AR Sam's Furniture is Northwest Arkansas' largest furniture destination. More than furniture, the company is also very active in the community as well as around the world. Our company mission statement is to be the BEST furniture store in Arkansas... while serving Others in Our Community, and Around the Globe. Responsibilities: - Make outbound calls to customers to provide assistance and support - Analyze customer needs and provide appropriate solutions - Maintain accurate and detailed records of customer interactions - Follow up with customers to ensure satisfaction and resolve any issues - Collaborate with team members to improve customer service processes and procedures - Creating & filing paperwork (invoices, financial slips, etc.) - Checking out customers whether the payment is cash, check, credit-card, or financing - Reconciling your drawer at the end of shift - Must be willing to work weekends and most holidays Qualifications: - Excellent communication skills, both verbal and written - Strong problem-solving and analytical abilities - Accuracy & detail-orientation - Ability to work independently and as part of a team - Proficient in using computer systems and software applications - Reliable transportation to & from work - Must be willing to work assigned schedule - Must be able to stand up to 8 hours - Driver's License (Required) - Previous customer service experience is preferred, but not required Benefits: - Health Insurance (Medical, Vision, Dental, Life, Accidental, Short-Term Disability) - 4 Paid Holidays (Christmas, Easter, Thanksgiving, Birthday) - Employee Discount - IRA Contribution Matching - Paid Time Off/Vacation At our company, we value our customers and strive to provide 6-star service. As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction and building positive relationships. If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we would love to hear from you. Join our team and make a difference in the lives of our customers. Apply today! About Sam's Furniture: Sam's Furniture was established in 1994 & is Northwest Arkansas' largest furniture destination. At our company, we value our customers and strive to provide 6-star service. More than furniture, the company is also very active in the community as well as around the world. Our company mission statement is to be the BEST furniture store in Arkansas... while serving Others in Our Community, and Around the Globe. Sam's Furniture benefits include: 401(k) Matching Employee Discount Insurance (Including Dental, Medical, & Vision) On-the-Job Training Paid Birthday Off 3 Paid Holidays (Closed Easter, Thanksgiving, & Christmas) Powered by JazzHR NfdxLNyVwv
    $25k-32k yearly est. 14d ago

Learn more about customer support representative jobs

How much does a customer support representative earn in Fort Smith, AR?

The average customer support representative in Fort Smith, AR earns between $28,000 and $46,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.

Average customer support representative salary in Fort Smith, AR

$36,000
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