Customer support representative jobs in Jackson, TN - 330 jobs
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Security Bank and Trust Company 3.7
Customer support representative job in Gibson, TN
The ideal candidate should possess a cordial and friendly interactive style with excellent communications skills, accuracy and attention to detail, a positive outgoing attitude along with a professional appearance. Travel to branches located in Gibson County will be required.
Responsibilities
Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers
Open, close and balance teller station
Record sales of monetary instruments
Maintains neat and well stocked teller area
Maintains thorough knowledge of bank products and services along with features and benefits of those offerings
Cross sells bank products and services
Assists with proper scanning of bank documents and proof work
Exercise judgement when applying holds and making check cashing decisions
Maintains positive, friendly and professional attitude
Complies with bank policies, procedures and Federal regulations
Lift coin bags up to 50 lbs.
Other duties as assigned
Job Requirements and Qualifications
High School Diploma or equivalent required
Excellent customer service skills required
Good general math and cash handling skills
Ability to communicate effectively through both written and oral formats
Strong organizational and prioritization skills
Demonstrate a commitment to accuracy and quality while meeting deadlines
Security Bank and Trust Company offers competitive compensation and full benefits including medical, dental, vision, health savings accounts, life insurance, short term disability, long term disability, and 401(k).
Applicants must be currently authorized to work in the United States. We are unable to provide visa sponsorship at this time.
Security Bank and Trust Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.
Employment with Security Bank and Trust Company is on an at-will basis, meaning that either the employee or the company may terminate the relationship at any time, with or without cause or notice, subject to applicable law.
$23k-28k yearly est. 5d ago
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Lead Full-Time Dock Worker / Customer Service Representative
Dayton Freight 4.6
Customer support representative job in Jackson, TN
Stable and growing organization
Quick advancement
Professional, positive and people-centered work environment
Modern facilities
Clean, late model equipment
Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
Paid holidays (8); paid vacation and personal days
401(k) plan, Company Match
Responsibilities
As a Lead Dock Worker/Customer Service Representative, you will load and unload freight in a productive, safe and claims-free manner, assisting Dayton Freight customers with a variety of inquires including freight pickup requests, manage rate quotes or freight charges and appointments or special requests
Complete pre and post trip inspections on all dock equipment
Properly document all freight control processes
Participate in Dayton Freight's training and improvement programs
Be available for irregular work schedules, alternating work shifts and/or assignments
Adhere to the operational procedures and guidelines contained in the Dayton Freight Driver/Dockworker Manual
Dispatch P&D Drivers
Plan Outbound Dock setup
Manage W&R process
OS&D checks, reports, and inspections
Receive, control and enter incoming claims
Manage incoming customer/internal emails and mail
Manage and coordinate weekly claim payment reports with payables
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies
Ability to remain stationary for up to 90% of his/her shift
Ability to ascend to and descend from a forklift, as needed
Ability to perform essential functions of the role on a concrete floor that may become slippery when wet
Ability to perform essential functions of the role while exposed to varying outside temperatures
Qualifications
18 years of age
Basic math skills
Fluent in English
Able to pass a drug screen
Benefits
Stable and growing organization
Quick advancement
Professional, positive and people-centered work environment
Modern facilities
Clean, late model equipment
Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
Paid holidays (8); paid vacation and personal days
401(k) plan, Company Match
$42k-54k yearly est. Auto-Apply 60d+ ago
Chemical Service Specialist, West Tennessee
Quaker Chemical Corporation 4.6
Customer support representative job in Jackson, TN
About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
Position Summary:
This position is self-directed on a day-to day basis. They are responsible for performing daily product and process optimization activities in a sales region to meet the needs of the customer. This includes: performing tests on process fluids, creating and distributing routine reports, monitoring product inventories, reducing usage, costs of chemicals or process costs and special projects as needed. A Sr TSS is capable of recommending and implementing process improvements related to QH products that impact customer performance, including organizing resources and reports for customer trials to improve performance.
Travel to customer sites/laboratories approximately 75%.
Job Accountabilities:
* Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects.
* Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets.
* Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance.
* Perform multi-site technical and sales oriented administrative duties in a manufacturing environment.
* Acquires, records and analyzes process and usage data to establish baseline.
* Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals.
* Interaction with Fluidcare as well as with customer's operations, technical personnel and other suppliers.
* Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals.
* Working knowledge of customers processes, understands QH product portfolio, and the proper methods and conditions to achieve optimal performance.
* Organizes local resources for customer trials in conjunction with Product Application Managers. Responsible for data collection and reporting of process and product performance.
* Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc.
Education, Experience, Skills & Competencies:
* Bachelor's Degree required in Chemistry, Engineering, or any relevant business related area or minimum of 5 years related industry experience required.
* Customer Focus - Dedicated to meeting customer expectations and requirements.
* Results Driven - Holds self and others accountable for achieving performance objectives.
* Ability to work independently and/or with minimal supervision.
* Communications skills - Written, verbal and active listening.
* Proficient in English - Written and spoken.
* Must have basic working knowledge of Microsoft Office.
Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran's status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.
As Customer Solution Expert you will consolidate and develope relationships with laboratory technicians and managers in clinical and microbiological laboratories through consultation and technical/scientific support for solutions, diagnostic protocols, software, reagents, and devices. In-depth understanding of the technical and operational needs of solution users, preparing activities, tools, and services vital to improve the quality, safety, and efficiency of clinical laboratory processes. Proposal and implementation of DS products, services, and solutions according to strategic-operational indications provided by Management and synthesized in assigned objectives (personal and team).
Job Description
Main responsibilities will include:
* Builds and manages relationships: Establishes direct connections with stakeholders like Microbiology, Clinical Pathology Units and Pathologival Anatomy.
* Ensures implementation: Ensures timely implementation of new equipment and systems post-DS solution installations.
* Customersupport: Assists customers in using DS solutions accurately and handles product complaints and recalls promptly.
* Collaboration and analysis: Collaborates with local and European teams to maintain relationships and analyzes diagnostic procedures for improvement opportunities.
* Training and feedback: Conducts auditing, training, and user education activities, supervises activities within company systems, and collects structured feedback.
* Product launch and support: Actively participates in product launches, preventing user difficulties, and contributes to Scientific Support activities
* Coverage of Lombardy area.
About you
* Bachelor degree or equivalent experience in Scientific Disciplines, preferably with a specialization in Microbiology.
* Deep understanding of purchasing mechanisms in public and private hospital settings.
* Proficiency in Solution Selling techniques.
* Excellent command of Windows XP and major Microsoft Office applications, particularly Excel.
* Strong problem-solving abilities and entrepreneurial spirit.
* Continuous scientific updating and personal development.
* Ability to understand customer needs and focus on customer development.
Preferably located within the region.
Our target base salary range for this role is between€40,400 and €50,000per year, complemented by a competitive bonus structure and a comprehensive benefits package.
Click on apply if this sounds like you!
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Why join us?
BD is proud to be certified as a Top Employer 2025 in Italy, reflecting our commitment to creating an exceptional working environment.
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
To learn more about BD visit:**********************
Required Skills
Optional Skills
.
Primary Work Location
ITA Milano - Via Enrico Cialdini
Additional Locations
Work Shift
At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed.
The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.
Salary Range Information
€40,400.00 - €64,625.00 EUR Annual
Customer support representative job in Jackson, TN
We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. Works with customers to assess customer needs to determine and implement individualized account resolution. Appropriately responds to customer service inquires in a manner that promotes a positive Company brand. Complies with all aspects of the Fair Debt Collection Practices Act (FDCPA), other regulatory requirements and company policies and procedures.
This position operations on a rotating schedule designed to support business coverage needs. The schedule follows a six-week rotation that includes a mix of early, mid, and late shifts. Candidates must have availability Monday through Friday until 10:00PM and availability on Saturdays from 7:00AM to 4:00PM.
During any given rotation period, candidates should expect:
* up to two weekday evening shifts ending at 10:00PM
* up to two weekday shifts ending at 6:00PM
Day shifts from 8:00AM to 5:00PM on weekdays and rotational Saturdays
Assigned schedules will be provided in onboarding.
Key Responsibilities (other duties may be assigned):
Core Collections:
* Works with customer to create affordable plans
* Request's debit or ACH information to secure plans
* Modifies plans as requested by customers
* Takes appropriate action if customer disputes the account(s)
* Listens for hardship cues in customer conversations and notes account appropriately
* Update's customer account information including; telephone, mobile, address and email
* Requests required letters to be mailed or emailed as appropriate to customers to notify of transfer of account, encourage payment of delinquent account or confirm agreements to settle account
* Records information about financial status of the customer and status of collection efforts using automated collections software
* Obtains and reviews appropriate correspondence and documents, both paper and electronic that pertain to the account
* Establishes payment schedule, grants extensions of payment deadlines or temporary payment suspension
* Settles accounts within limits authorized or obtains necessary information for supervisor to review/approve the settlement
* Responsible for ensuring compliance with applicable laws, regulations, and company policies across areas of organizational responsibility
* Completes all required compliance or other training
Peer Coaching and Development
* Provides signoffs/acknowledgements for payment plans established by peers when needed
* Provides developmental support in new hire onboarding through peer-to-peer mentoring and sharing best practices
Professional Experience & Qualifications:
* High School Diploma or equivalent
* 1+ years of recent, consecutive work history and/or employment preferred
* Familiarity with the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA) and all other federal and state laws and regulations related collections preferred
* Excellent verbal communication and customer service skills
* Ability to complete required company trainings
Work Environment:
Work is performed in an office environment with telephones, personal computers, and printers. The office environment is an open workspace with individual workstations. The noise level of the environment is usually moderate. This position is as sedentary position with seldom to occasional lifting of less than 11 pounds; requires frequent lifting of less than 1 pound; and may require standing less than or equal to 1/3 of the day.
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace.
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.
$37k-50k yearly est. Auto-Apply 28d ago
Customer Relations Representative - State Farm Agent Team Member
Jay Walker-State Farm Agent
Customer support representative job in Jackson, TN
Job DescriptionBenefits:
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
ROLE DESCRIPTION: As a team member with Jay Walker's Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. In the 5 years I have been an agent I have helped and guided 3 employees to become State Farm agents and will have a 4th by the end of the year and just a hired a 5th who is in the program. If you have the drive and desire to be your own boss and business owner, I will give you the tools to accomplish your goals and help you reach your dreams. This is an opportunity for life changing career for you and your family.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
Will need to get Property, Casualty and Life and Health Licensed before start date.
BENEFITS:
Hourly pay plus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Valuable career-building experience
$27k-35k yearly est. 15d ago
Full Time Customer Experience Coordinator
Marshalls of Ma
Customer support representative job in Jackson, TN
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1081 Vann Drive
Location:
USA Marshalls Store 0477 Jackson TNThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$13-13.5 hourly 9d ago
Senior Seamer Service Representative
Crown Cork & Seal USA, Inc. Careers
Customer support representative job in Jackson, TN
Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations.
Position accountabilities include the following: * Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes.
* Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion.
* Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer.
* Provide double-seaming training for customers.
Requirements for this position would include the following: * High school diploma or equivalent required.
Associate degrees or technical school certificate in a mechanical related discipline a plus * Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) * Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.
).
* Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments.
* Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) * Effective communication skills, both verbal and written as well as proven presentation skills.
* Ability to clearly and effectively interact with customers on a variety of levels.
* Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem.
* Ability to work overtime during the week and week-ends based on customer needs.
* Ability to travel (car and/or plane) up to 70% of the time.
This will include some international travel to Canada
$38k-56k yearly est. 2d ago
Customer Relations Representative - State Farm Agent Team Member
Brett Smalley-State Farm Agent
Customer support representative job in Gibson, TN
Job DescriptionBenefits:
License Reimbursement
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$27k-35k yearly est. 24d ago
Customer Relations Representative - State Farm Agent Team Member
Rodney Allen-State Farm Agent
Customer support representative job in Gibson, TN
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Rodney Allen - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain client records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Strong communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
$27k-35k yearly est. 29d ago
Customer Care Representative
McKesson 4.6
Customer support representative job in Mason, TN
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Aesthetics Customer Care Representative
The primary focus of an Aesthetics Customer Care Representative is to answer calls directly from the phone queue. They will enter orders, initiate return requests, track order progress, and provide information as requested and needed from the customer. They are also required to monitor and resolve assigned Salesforce cases in their queue within SLA and manage any stretch projects or assignments as given to them by their supervisor.
As a frontline customer-facing member of the McKesson 3PL team, the Aesthetics Customer Care Representative is to conduct him/herself in a professional manner at all times. He/she is to treat all customers with empathy and always strive to provide our customers first call resolution.
Key Responsibilities:
Enters Customer orders received via phone and email.
Receives calls via assigned call queues.
Monitors assigned email to case Salesforce queues.
Ensures that the assigned queues are worked on a regular basis.
Answers Phones and Assists Customers with concerns as needed.
Aids customers with returns process initiation.
Answers shipping and delivery questions.
Contacting Master Data Collections Dept/Finance to remove blocks from the account.
Initiating new account set-up or assisting with various account updates.
Directs customers to proper departments when questions are outside of their assigned scope of business.
Completes ongoing training as assigned.
Complete assigned training courses in a timely manner.
Participates as an active member of assigned team.
Tracking packages.
Running license block reports.
Active participant in team meetings.
Prepares for monthly 1:1's with supervisor.
Preferred Qualifications:
High School Diploma / College Degree Preferred
General Computer and Keyboarding Skills
Microsoft Office Skills - Word, Excel (ability to filter and find), PowerPoint
Ability to Multitask
Ability to thrive under pressure in a fast-paced environment
Ability to work within given Schedule Adherence tolerances
Well Spoken and a Clear Communicator
Customer Service Experience Preferred
Works well in a team driven environment
Strong Sense of Urgency
Shift Hours: 10am - 7pm CST (Monday - Friday)
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$14.90 - $24.83
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
$14.9-24.8 hourly Auto-Apply 6d ago
Customer Relations Representative - State Farm Agent Team Member
Chris Nordin-State Farm Agent
Customer support representative job in Somerville, TN
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$27k-35k yearly est. 28d ago
Service Advisor
Freedomroads
Customer support representative job in Jackson, TN
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 21d ago
Member Solutions Representative
Leaders Credit Union 3.7
Customer support representative job in Jackson, TN
Thank you for taking the time to review our Member Solutions Representative position. At Leaders Credit Union, our mission is to “Power your passion and make lives better.” We are very intentional about the hiring and interview process, which means we take our time. We want to make sure that you find the perfect career path! We truly appreciate your interest in Leaders Credit Union.
Who is Leaders Credit Union? We are a member-owned financial cooperative. This means that we exist to serve the needs of the consumers who own accounts at Leaders Credit Union. They are owners, and their financial well-being is at the heart of every decision we make. We are one of the largest credit unions in West Tennessee, and one of the most stable. Our purpose is simple: to provide a sound, convenient alternative to traditional banking.
What are our core values? As a team member of Leaders Credit Union, you would be asked to adhere to a specific set of core values. These values should govern all decisions that are made when serving our members' needs. These values are:
Member Focused
Team Oriented
Community Minded
Forward Thinking
Trusted Partner
Why Leaders? Leaders Credit Union has been ranked one of the Best Credit Unions to Work for three years in a row. So, what makes Leaders such a great place to work?
Great benefits! We offer healthcare, vacation time, sick time, 401k options, and a profit-sharing plan (just to name a few!) Our Human Resources team is always looking to ensure that our benefit packages are competitive.
Work with a mission! Our mission statement isn't just something written on a billboard, we truly look to “power your passion and make lives better.” That mission is lived out by member-facing personnel as well as our back-office employees.
Extensive training! We go to great lengths to make sure you know your job responsibilities and are comfortable through a very thorough training process. But our training goes beyond that. We offer monthly classes on everything from mortgage products to conflict resolution. We give you the tools you need to succeed.
Room for growth! At Leaders, you are only limited by your own ambition. Being part of a quickly growing financial institution leaves room for personal growth, and we do our best to promote from within whenever possible.
What does a day as a Member Solutions Representative look like?
As a Member Solutions Representative, you will be the first point of contact between members and our member solutions department. Responsibilities include, but are not limited to:
Contacting delinquent accounts by phone, mail, and text message. Taking appropriate action to bring the account current or creating a payment plan.
Analyzes the financial situation of delinquent borrowers and makes recommendations on how to remedy the delinquency. This could include payment plans and repossession of assets.
Maintains accurate files and reports on all collections activities on assigned accounts. Accurately maintains documentation necessary to fully detail activities on assigned accounts.
Informs management of trends being noted within delinquent files.
Testifies at legal proceedings as required. Interacts with attorneys, law enforcement agencies, etc. as necessary.
What is the schedule? Our hours for this position are 8:00 am to 5:00pm Monday through Friday. Sometimes giving top-notch member service may require a little overtime, but we value work-life-balance and do our best to limit this.
Does your skillset and experience line up? For this role, we are looking for someone who:
Has 2+ years of related or relevant experience
A high school degree
Proficiency in Microsoft Suite of Products (Excel, Outlook, Word, etc.)
Must maintain a professional, courteous, and friendly atmosphere for members and co-workers
Must have very strong communication skills (both written and verbal)
What is next? If you think this role is the perfect fit for you, please apply, and upload your resume online. Once you have applied you will receive an email from our system saying your application has been received. Keep an eye on your email over the next few weeks as this is our main form of communication. If the next step for you is an interview, we will reach out via email. If this position isn't the right fit at this time, we will keep your resume on file in case anything else comes available that you might be a great fit for.
Thank you for choosing Leaders!
$29k-32k yearly est. Auto-Apply 37d ago
Entry Level Customer Service/Sales
Global Elite Group 4.3
Customer support representative job in Jackson, TN
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!
$23k-30k yearly est. Auto-Apply 57d ago
Customer Solution Ambassador
First Bank Online 4.5
Customer support representative job in Lexington, TN
The goal of the Customer Solution Ambassador it to solve customer requests and improve customer experience by providing "drum roll please" experience on every customer contact. The ideal candidate is passionate about customer service, enjoys helping others, has exceptional verbal and written communication skills and strives to provide our customers resolution on first contact. Specific measures of success will include achieving individual key performance goal and Customer Satisfaction scores.
Essential Duties & Responsibilities:
* Communication Superstar
* Outside the box thinker
* Exceptionally strong problem-solving skills
* Proven success in a fast-paced support environment
* Willing and able to speak up when opportunity exists
* Able to provide customers with a personalized experience
* Able to work in a team-based environment
Qualifications:
* At least one year in customer service is required
* Bilingual in Spanish is HIGHLY preferred
* Call Center experience is a plus
* Strong computer skills required
* Banking experience highly preferred
* Ability to work Saturday and evening hours
Call Center hours are Monday - Friday 7:00am - 6:00pm and Saturday 7:00am - 4:00pm
$29k-40k yearly est. Auto-Apply 8d ago
Customer Service
Jack Marshall Foods, Inc.
Customer support representative job in Corinth, MS
Job Description
Build a strong
Foundation
both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Tuition reimbursement and scholarship opportunities
Reward and recognition culture
Competitive Pay
Flexible schedules- day, night and evening shifts
Eligibility to accrue paid vacation time
Career advancement and professional development opportunities
PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
$24k-31k yearly est. 21d ago
Service Advisor
Meineke-1863
Customer support representative job in Jackson, TN
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Competitive Compensation
Career Advancement
Training and Development
Comprehensive Benefits Package
Positive Work Environment
Locally-Owned
Cutting-Edge Tools and Equipment:
Work-Life Balance
Job Summary
We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Responsibilities
Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
High school diploma or GED required bachelors degree preferred
Valid state-issued drivers license and clean driving record are required
Successful completion of a pre-employment drug and background screening
At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Why Meineke?
Meineke values personal and professional growth.
Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
$34k-60k yearly est. 12d ago
Customer Service Rep (6113) - Jackson, TN
Domino's Franchise
Customer support representative job in Jackson, TN
Customer Service Representative
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-34k yearly est. 60d+ ago
Customer Service Representative - Jackson North
ATC Fitness
Customer support representative job in Jackson, TN
1398 Union University Drive - Jackson, TN 38035
About Us:
ATC Fitness is a family-owned gym with over 30 years of roots in the Mid-South. We pride ourselves on offering a welcoming, healthy, and positive environment for our members and team. Join a team that's committed to helping people reach their fitness goals while fostering career growth and work-life balance.
Position Summary:
We are seeking a friendly, outgoing, and motivated Customer Service Representative to join our team. This role is perfect for someone passionate about fitness and customer service, with an eye for creating positive member experiences.
Key Responsibilities:
Assist current gym members with their needs, ensuring a great experience every visit.
Provide tours to prospective members, showcasing our facilities and benefits.
Sell gym memberships by sharing our values and programs with new prospects.
Answer phone calls professionally and address inquiries or concerns.
Familiarize new members with our Smart Start Training workout program.
Perform daily cleaning to maintain a clean and welcoming facility.
Qualifications:
Strong interpersonal and communication skills.
Ability to work independently and as part of a team.
A positive attitude with a passion for helping others.
Prior customer service or sales experience is a plus, but not required.
Must be reliable and punctual.
Perks and Benefits:
Free gym membership to any ATC Fitness location.
Flexible work hours to fit your schedule.
Opportunities for career growth within the company.
A healthy and supportive work environment.
$26k-34k yearly est. 60d+ ago
Learn more about customer support representative jobs
How much does a customer support representative earn in Jackson, TN?
The average customer support representative in Jackson, TN earns between $26,000 and $42,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.
Average customer support representative salary in Jackson, TN