Customer support representative jobs in Lake Charles, LA

Customer Coordinator II Camin Cargo Control is a value-based organization that stands for more than just providing mission critical services. The Company's core principles of fairness, integrity and excellence have been the foundation upon which the organization was built. Fairness: Approach situations in an open, consistent, and ethical manner with fairness, sincerity, and honesty Integrity: Create an empowered, engaging, and accountable culture focused on client service Excellence: Always strive for excellence through continuous process improvement, best practices to achieve superior results and the creation of opportunities to benefit all stakeholders Position Summary This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence. Minimum Requirements Requires a H.S. Degree (or equivalent) and a minimum of three years Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry. Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills. Responsibilities Functions as Point of Contact and the Company's representative to customers to ensure their satisfaction with Camin Cargo's performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company's business interest and at the same time satisfy the customer. Reviews and evaluates the customer's nomination (purchase order) for completeness and accuracy and for the Company's ability to meet customer requirements. Reviews customer's job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer's requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary. Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed. Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision. Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction. Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems. Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays. Attends and participates in branch management meeting Fitness for Duty - Physical Demands This position will be in an office setting, but field work may be required. Ability to occasionally lift up-to-50 pounds, push & pull, reach overhead, stoop & squat, and wear protective equipment if required. This document contains Confidential and Proprietary information which is the property of Camin Cargo Control. None of the information contained herein may be disclosed, reproduced, distributed or used without prior written consent from Camin. All rights reserved.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Come and work for Envoy Air, an American Airlines Group Company, at Lake Charles Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $13.80/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOversight We can recommend jobs specifically for you! Click here to get started.

Part-time Description Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team. Is the customer #1 with you? Do you have an outstanding smile? Are you a positive, up-beat person? Do you provide personalized service that creates customer loyalty? Can you sense what another person wants and needs before they ask? Do you always live up to your commitments? Do you like a fast-paced work environment? Are you excited to provide a level of customer service unrivaled by the competition? The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with customers, pilots, and team members within the customer service department. Requirements Responsibilities and Duties Greet customers in a friendly, professional manner Provide concierge services to pilots and customers including making reservations as required Invoicing for services rendered to customers and pilots Record customer preferences in Million Air CSI system Proactive preparation for all incoming aircraft Provides timely feedback to the company regarding service failures or customer concerns Partner with line service team to meet and exceed customer's service expectations Keep hospitality bar stocked with snacks and beverages Maintain neat work area at all times to include front desk, lobby, and all FBO amenities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies Customer focus- naturally outgoing/extroverted Communicate with customers and employees in person, on phone, and through radio communications Strong computer skills including Microsoft office products and point of sale programs Basic mathematical knowledge Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires clean driving record) Bi-lingual preferred Reporting Relationship This position reports to the Customer Service Manager Work Environment This position operates in a professional environment, which may include exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to: Must be able to lift 25 pounds Stand to greet customers during verbal exchanges, walk throughout the facility to interact with customers Possible exposure to hazardous noise levels, chemicals, fumes, and machinery Position Type and Expected Hours of Work This is a non-exempt position. This position includes shift work which requires working evenings and weekends, and on scheduled company holidays. Travel No travel is expected for this position. Education, Experience, and Eligibility Qualifications Customer service experience preferably in the service industry High School Diploma or equivalent Excel Data Base experience Entry level position Ability to work evenings weekends, and holidays Acceptable driving record Ability to pass a background check Zero tolerance drug free employer includes pre-employment and random screening Benefits Our comprehensive package includes a matching 401k program, Paid Time Off (PTO), and Medical, Dental, and Vision coverage. We value your hard work and offer performance-based bonuses. AAP/EEO Statement Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Pay: $15.00 per hour

Job Description About Company: PHILOSOPHY Our priority as a company is our patients come first. Our hallmark product is CARING. Our goal is to provide Pharmacy Care and Support for the patient, family, care givers, and health care team members. As our company works toward becoming the BEST OPTION in the health care arena, our goals will include the development of individuals serving on our team. Our representatives believe that each person has been given a special talent or ability that is unique to that individual. Accordingly, in-service programs, self-study materials and information, along with teaching and training seminars, are made available to employees to assist and encourage growth and proficiency in our health care niche. MISSION STATEMENT It is our company mission to be regarded as a "first response" resource in helping turn medication dosing PROBLEMS into successful SOLUTIONS. Boudreaux's New Drug Store has a mission to provide accessible, compassionate, and exceptional pharmaceutical care to every patient we serve. We are dedicated to promoting health and wellness within our community by offering personalized medication to best suit the needs of the individual. Our expert guidance and commitment to customer service allows us to be the trusted partner in optimizing the quality of life for our customers. Our goal is to consistently exceed expectations, foster enduring relationships, and create a positive experience for everyone within our community and beyond. At Boudreaux's New Drug Store, our vision is to become the staple in pharmaceutical care and to be recognized for our unwavering dedication to enhancing the health and wellness of every individual we serve. We aspire to be the model for excellence in the healthcare industry, crafting innovative solutions and setting new standards of excellence in patient care. Our vision encompasses a future where Boudreaux's leads the field in medical expertise and care. We want each customer to take control of their health journey and allow our pharmacy to support their commitment with compassionate expertise and care. Through continuous growth, collaboration, and expert advice, we envision a healthier future for each individual we serve. Boudreaux's New Drug Store will serve the patient-physician need by preparing CUSTOM FORMULATIONS. Upon physician request, medications will be prepared according to the patient's demographic and specific etiological requirements. At Boudreaux's New Drug Store, our philosophy is founded on the belief that every individual deserves access to comprehensive pharmaceutical care that goes beyond dispensing medication. We view pharmacy as the leader in correcting patients' well-being and their overall health. By integrating evidence-based and personalized medication, we believe that illnesses are curable based on one's determination and the help of medical professionals. Relationships and agreements with other health care professionals are entered into with the goal of improved patient outcomes. Areas of focus in pharmaceutical care will include but are not limited to, medication problem-solving, customized hormone replacement therapy for men and women, diabetes (shoe program), wound care, pain management, nutraceutical support, drug regimen reviews, and medication case management. CORE VALUES Our first priority is our patients and their families. ALL patients are treated with dignity and respect. We meet the needs of our patients as they define them by listening and responding accordingly. Patient complaints are resolved the same day. We respond positively to customer requests. All telephone calls are answered before the third ring. No person is on hold longer than 45 seconds. All staff smile when speaking with patients. We greet our patients when they enter the pharmacy. About the Role: The Customer Service Representative plays a crucial role in ensuring customer satisfaction and loyalty by providing exceptional service and support. This position involves addressing customer inquiries, resolving issues, and processing orders efficiently in a fast-paced environment. The representative will act as the primary point of contact for customers, fostering positive relationships and enhancing the overall customer experience. By effectively communicating both verbally and in writing, the representative will help customers navigate their accounts and understand our products and services. Ultimately, the goal of this role is to contribute to the company's reputation for outstanding customer service and to drive customer retention and satisfaction. Minimum Qualifications: High school diploma or equivalent. Proven experience in a customer service role, preferably in a call center environment. Strong verbal and written communication skills. Preferred Qualifications: Experience with customer relationship management (CRM) software. Familiarity with order processing systems. Bilingual abilities are a plus. Responsibilities: Respond to customer inquiries via telephone and email in a timely and professional manner. Resolve customer issues and complaints by identifying the root cause and providing effective solutions. Process customer orders accurately and efficiently, ensuring all details are captured correctly. Maintain customer accounts by updating information and tracking interactions in the system. Collaborate with team members and other departments to enhance the customer experience and streamline processes. Skills: In this role, the ability to work in a fast-paced environment is essential, as representatives will handle multiple customer inquiries simultaneously. Verbal communication skills are utilized daily to engage with customers, ensuring they feel heard and valued. Problem resolution skills are critical for identifying issues and providing effective solutions, which directly impacts customer satisfaction. Oral and written communication skills are employed to convey information clearly and accurately, whether on the phone or through email. A positive attitude is vital, as it helps create a welcoming atmosphere for customers and encourages repeat business.

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Nicholas Reina - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

First Federal Bank of Louisiana is currently seeking a Call Center Representative in the Call Center Department. The position is located at the Main Office in Lake Charles, Louisiana. This is not a remote position. About Us First Federal Bank of Louisiana is a full-service, locally owned community bank that has helped build the communities we serve for over 75 years. With over one billion dollars in assets and 16 offices currently serving multiple parishes across Southwest and Central Louisiana, we are proud to offer our customers comprehensive retail and commercial products as well as investment services to meet all of their financial needs. Empowering people and places to realize and attain their dreams is what our community-first banking is all about, and that's what our team strives to do in the communities we serve each and every day. Visit ************** to learn more. Member FDIC, Equal Housing Lender. Position Summary Independently handles routine employee and customer inquiries with a goal of first point contact resolution and limited escalation while maintaining quality communication. Performs a range of customer service-oriented communication by telephone, email, chat, message, phone, or fax, as well as various operational background duties. Essential Duties & Responsibilities include, but are not limited to, the following: Builds rapport with customers, uses proper telephone etiquette and protects the institution by keeping customer information confidential Processes incoming mail; processes address changes; validates detailed information Performs account maintenance; produces follow up documents pertaining to check orders, stop payments, and unauthorized affidavits Assists with customer tax levies Provides support regarding end of year tax forms Researches and resolves customer complaints; provides follow-up Provides support for electronic banking products and services; troubleshoots issues as needed Processes verification of accounts Recognizes, documents, and alerts supervisors of trends in customer calls Orders and distributes branch deposit account supplies Assists in scheduling and training, as directed by supervisor Compliance training is assigned to all Bank personnel based on their position with the Bank. Employees are required to complete all assigned training timely and in accordance with Bank policy. Contributes to team effort by accomplishing related duties, as assigned Minimum Qualifications High school diploma or GED, A minimum of one (1) year customer service experience. Call Center and/or banking experience is preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a basic summary of the knowledge, skill, and/or ability required. The full is attached as a pdf to this job posting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties & Responsibilities This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Employer The employment policy of First Federal Bank and its subsidiaries is to provide an equal employment opportunity for all employees and job applicants without regard to race, color, religion, sex, national origin, age, individuals with disabilities, protected veteran status, sexual orientation, gender identity, genetic information, or any other legally protected characteristics or activities in accordance with applicable laws.

JOB TITLE: Customer Service Representative DEPARTMENT: Training CSRs represent our organization and are the face of our company. Customer service representatives respond to customer inquiries via telephone and face-to-face meetings. The CSRs meet the needs of customers by providing quality service. The list below is not comprehensive of all potential job duties. Other duties may be assigned as needed. Essential Job Responsibilities Customer Transactions Ensure a smooth check-in process for students Answer phone calls and help customers with questions or concerns Assist with company inquiries and scheduling issues Maintain confidentiality regarding students' information. Maintain a positive and professional attitude with customers Teamwork Work with other CSRs to answer phone calls in a timely manner Set up and break down instructor-led courses Lab Monitoring Observe student behaviors in the training rooms and computer labs Ensure the integrity of the testing processes is not compromised Assist students with questions and concerns Walk and stand for extended periods of time while monitoring students Encourage positive client learning and ensure customer service standards are upheld Live Online Proctor Checks in trainees and verifies identification prior to testing Monitors trainees throughout training event Communicates lab rules and policies to trainees as needed while proctoring to ensure adherence to HASC rules and policies Explains the course and/or exam processes Assists trainees with technical assistance related to course navigation, login process, or equipment setup Understands testing procedures for each exam and adheres to company quality and security measures Reports suspected irregularities or trainee behavior to management immediately Responsible for maintaining professional and respectful demeanor Assists with covering for lunches and breaks Reports all course problems or discrepancies in a timely and efficient manner to the Supervisor of Live Online Proctoring Performs other duties as assigned Opening and Closing Lab Ensure labs are functional and operating in the mornings Print class rosters each morning and prepare for students Sanitize testing areas at end of each day Arm and disarm facility as assigned Additional Daily Lab Duties Ensure testing areas are sanitized between customers Communicate and coordinate with front counter Customer Service Representatives Score tests for select courses Troubleshoot computers when customers experience difficulties Competencies Communication Proficiencies Troubleshooting and multitasking Technical Capacity Customer/Client Focus Problem Solving/Analysis Teamwork Orientation Preferred Skills & Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or GED diploma, or six months to a year related customer service/cash handling experience, or equivalent combination of education and experience. Language Skills Ability to understand, read, write, and speak English. Individuals with the ability to speak Spanish are beneficial. Reasoning Ability/ Decision Making Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and carry out a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge and proficiency in Microsoft Word, Excel, and PowerPoint. Individuals should also have knowledge of Microsoft Outlook, internet software, and other applications. (i.e. OMNI, S2V) Physical Demands While performing the duties of this job, the employee is regularly required to read, talk or hear. The employee frequently is required to stand, walk, sit, use hands to handle training equipment and tools, reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment This job is typically in an office environment and may also require travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reporting Responsibilities The Customer Service Representative reports directly to the Operations Manager or site Supervisor. This position does not have direct reports.

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Sam Bowers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

We are seeking a dedicated and detail-oriented Part-Time Customer Service Tax Representative to join our team. This role is essential in providing exceptional customer service and support to clients regarding tax-related inquiries and issues. The ideal candidate will possess strong communication skills, a keen eye for detail, and an understanding of basic tax principles. **Key Responsibilities:** - Handle incoming calls and emails from clients with tax-related inquiries in a courteous and professional manner. - Provide accurate information and solutions to clients regarding their tax concerns, ensuring a positive customer experience. - Assist clients with the completion and submission of tax-related documents. - Maintain up-to-date knowledge of current tax laws and company policies to provide accurate information to clients. - Keep detailed and accurate records of client interactions and transactions. - Collaborate with the tax team to address and resolve complex client issues. - Manage multiple inquiries simultaneously while maintaining a high level of attention to detail. **Qualifications:** - High school diploma or equivalent - Prior experience in customer service, preferably in a financial or tax setting. - Strong verbal and written communication skills. - Ability to work independently and as part of a team. - Proficiency with Microsoft Office - Basic understanding of tax principles and regulations. **Work Schedule:** The office is open Monday-Saturday from 9:00 am-8:00 pm. This is a part time job offering 25-30 hours a week with a flexible schedule, however once the schedule is set employees are expected to be there when scheduled. This is a 2-3 month (6-12 weeks) assignment during tax season, to begin the first week of January 2026. Applicants must be willing to commit to the full length of the assignment. *Pre-Employment Requirements** - Must provide 3 Professional References immediately after completion of initial phone interview. - All applications must have a complete current resume attached, and be a Texas or Louisiana resident in order to be considered for the position. considered - Valid Driver's License and Social Security Card **Your resume MUST DETAIL your experience, in order to be

Responsible for: covering CSR - receptionist, exercise tech, smoothie bar & child care post positions SPECIFICATIONS Educational Requirements: Required: High School Diploma Prefer: A student in a health related field - Exercise Science, Exercise Physiology, Sports Medicine, and Human Performance. B. Experience Requirements: Prefer experience in exercise and fitness. C. Special Requirements: Basic Life Support -- Course C and Standard First Aid JOB RELATED HAZARDS Physical demands, such as: Standing, bending, lifting, and lending physical support to clients.

Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job DescriptionCustomer Coordinator II Camin Cargo Control is a value-based organization that stands for more than just providing mission critical services. The Company's core principles of fairness, integrity and excellence have been the foundation upon which the organization was built. Fairness: Approach situations in an open, consistent, and ethical manner with fairness, sincerity, and honesty Integrity: Create an empowered, engaging, and accountable culture focused on client service Excellence: Always strive for excellence through continuous process improvement, best practices to achieve superior results and the creation of opportunities to benefit all stakeholders Position Summary This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence. Minimum Requirements Requires a H.S. Degree (or equivalent) and a minimum of three years Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry. Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills. Responsibilities Functions as Point of Contact and the Company's representative to customers to ensure their satisfaction with Camin Cargo's performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company's business interest and at the same time satisfy the customer. Reviews and evaluates the customer's nomination (purchase order) for completeness and accuracy and for the Company's ability to meet customer requirements. Reviews customer's job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer's requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary. Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed. Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision. Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction. Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems. Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays. Attends and participates in branch management meeting Fitness for Duty - Physical Demands This position will be in an office setting, but field work may be required. Ability to occasionally lift up-to-50 pounds, push & pull, reach overhead, stoop & squat, and wear protective equipment if required. This document contains Confidential and Proprietary information which is the property of Camin Cargo Control. None of the information contained herein may be disclosed, reproduced, distributed or used without prior written consent from Camin. All rights reserved.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

First Federal Bank of Louisiana is currently seeking a Call Center Representative in the Call Center Department. The position is located at the Main Office in Lake Charles, Louisiana. This is not a remote position. About Us First Federal Bank of Louisiana is a full-service, locally owned community bank that has helped build the communities we serve for over 75 years. With over one billion dollars in assets and 16 offices currently serving multiple parishes across Southwest and Central Louisiana, we are proud to offer our customers comprehensive retail and commercial products as well as investment services to meet all of their financial needs. Empowering people and places to realize and attain their dreams is what our community-first banking is all about, and that's what our team strives to do in the communities we serve each and every day. Visit ************** to learn more. Member FDIC, Equal Housing Lender. Position Summary Independently handles routine employee and customer inquiries with a goal of first point contact resolution and limited escalation while maintaining quality communication. Performs a range of customer service-oriented communication by telephone, email, chat, message, phone, or fax, as well as various operational background duties. Essential Duties & Responsibilities include, but are not limited to, the following: Builds rapport with customers, uses proper telephone etiquette and protects the institution by keeping customer information confidential Processes incoming mail; processes address changes; validates detailed information Performs account maintenance; produces follow up documents pertaining to check orders, stop payments, and unauthorized affidavits Assists with customer tax levies Provides support regarding end of year tax forms Researches and resolves customer complaints; provides follow-up Provides support for electronic banking products and services; troubleshoots issues as needed Processes verification of accounts Recognizes, documents, and alerts supervisors of trends in customer calls Orders and distributes branch deposit account supplies Assists in scheduling and training, as directed by supervisor Compliance training is assigned to all Bank personnel based on their position with the Bank. Employees are required to complete all assigned training timely and in accordance with Bank policy. Contributes to team effort by accomplishing related duties, as assigned Minimum Qualifications High school diploma or GED, A minimum of one (1) year customer service experience. Call Center and/or banking experience is preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a basic summary of the knowledge, skill, and/or ability required. The full is attached as a pdf to this job posting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties & Responsibilities This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Employer The employment policy of First Federal Bank and its subsidiaries is to provide an equal employment opportunity for all employees and job applicants without regard to race, color, religion, sex, national origin, age, individuals with disabilities, protected veteran status, sexual orientation, gender identity, genetic information, or any other legally protected characteristics or activities in accordance with applicable laws.

We are seeking a dedicated and detail-oriented Part-Time Customer Service Tax Representative to join our team. This role is essential in providing exceptional customer service and support to clients regarding tax-related inquiries and issues. The ideal candidate will possess strong communication skills, a keen eye for detail, and an understanding of basic tax principles. **Key Responsibilities:** - Handle incoming calls and emails from clients with tax-related inquiries in a courteous and professional manner. - Provide accurate information and solutions to clients regarding their tax concerns, ensuring a positive customer experience. - Assist clients with the completion and submission of tax-related documents. - Maintain up-to-date knowledge of current tax laws and company policies to provide accurate information to clients. - Keep detailed and accurate records of client interactions and transactions. - Collaborate with the tax team to address and resolve complex client issues. - Manage multiple inquiries simultaneously while maintaining a high level of attention to detail. **Qualifications:** - High school diploma or equivalent - Prior experience in customer service, preferably in a financial or tax setting. - Strong verbal and written communication skills. - Ability to work independently and as part of a team. - Proficiency with Microsoft Office - Basic understanding of tax principles and regulations. **Work Schedule:** The office is open Monday-Saturday from 9:00 am-8:00 pm. This is a part time job offering 25-30 hours a week with a flexible schedule, however once the schedule is set employees are expected to be there when scheduled. This is a 2-3 month (6-12 weeks) assignment during tax season, to begin the first week of January 2026. Applicants must be willing to commit to the full length of the assignment. *Pre-Employment Requirements** - Must provide 3 Professional References immediately after completion of initial phone interview. - All applications must have a complete current resume attached, and be a Texas or Louisiana resident in order to be considered for the position. considered - Valid Driver's License and Social Security Card **Your resume MUST DETAIL your experience, in order to be JOB CODE: 1000541