Customer support representative jobs in Logan, UT - 193 jobs

Core Responsibilities: Serve as the central point of contact for customer inquiries. Provide customer with updated order and delivery status. Assists Contracts/Customer Service Manager in various contractual and legal matters of the division, including reviewing and drafting legal agreements; communicating with various departments on contractual issues; resolving routine and legal administrative issues and questions; drafting correspondence for internal purposes or customers as necessary. Creation, review and analysis of legal and business contractual documents (including but not limited to sales agreements (LOI, LTA, Nominations, PO), order acknowledgements, nondisclosures) to ensure compliance with company guidelines. Follows contract processes to ensure compliance to Corporate and Division polices (including Price Policy) and contract terms and conditions. Assists the Contracts Manager on establishing the proper direction and guidance to functional areas to ensure proper administration of contract requirements. Make recommendations related to business risk, strategy and account management. Captures contractual documents, distributes copies to appropriate parties and retains them in accordance with internal and/or customer retention requirements. Responsible for inputting and maintain data in various business systems, ensuring data is current, accurate and complete. Responsible for the accurate and timely management of contract activity. Ensure all ERP data is accurate and complete in order to maintain backlog integrity including quantities, schedule and associated dollars. Review of solicitations (including FAR and DFARS) and customer request for quotes. Coordinates with sales team and functional areas on new opportunities. Responsible for inputting data (RFQ, pricing, status, etc.) into the proposal tracking system and ensuring data is accurate and complete. Perform EDI (Electronic Data Interchange) transaction conversions to the ERP system, verify accuracy. Coordinates with finance to set up new customer including payment terms and conditions. Support Account Receivable initiatives by resolving discrepancies, collection efforts, working with customer on payment terms. Responsible for raising export compliance concerns to the Division Export Compliance Administrator (DECA) when required. May act as backup to the DECA if appointed. Other projects/responsibilities as assigned. Qualifications: Working knowledge of legal language, contract constructs and terms and conditions commonly used in business contracts and in bid documents including Government FAR and DFARS and export compliance regulations (EAR and ITAR). Preferred Able to handle and resolve customer complaints and problems and escalate to Contracts Manager when required. Excellent communication skills, (written and oral) with attention to detail. Willing and able to develop long-term relationships internally and externally. Good mathematical/quantitative and analytical orientation. Position requires tact and high degree of diplomacy; proven negotiation skills Strong computer skills. PC aptitude in a Windows environment (MS Office: Excel, Access, Word, PowerPoint) and ability to learn other software packages. ERP System experience (Syteline a plus). Proven success interacting with peers, senior management and other functional areas. Ability to work independently, to multi-task handling simultaneous work assignments and projects, and drive "Lean" process improvements. Education Requirements: Bachelor's degree in Business or related field preferred.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Must be 18 or older Ability to handle stressful situations Effective written and oral communication skills Knowledge of basic math (e.g., counting, addition, and subtraction) Desired Retail grocery Cashier Customer service experience Second language: speaking, reading and/or writing Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and respond to questions and make suggestions about products. Report pricing and scanning discrepancies to the appropriate manager. Process customer transactions quickly, accurately, and efficiently. Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures. Communicate new and on-going special programs and promotions to customers. Handle funds, coupons, tenders, etc. according to company policy. Maintain an awareness of inventory/stocking conditions to capture ordering system integrity (including Computer Assisted Ordering). Label, stock and inventory department merchandise. Report product ordering/shipping discrepancies to the department manager. Stay current with present, future, seasonal and special ads. Follow established policies and procedures for post office, money orders, licenses, utility payments, gift cards, gift certificates, lottery tickets, money transfers, data tix, Smith tix, bus passes, store mail, ski passes, Western Union, hunting licenses and keys. Observe scheduled shift operating hours. Answer all store telephone calls promptly and professionally according to department training. Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, and associate/customer engagement rules are being followed. Adhere to all food safety regulations and guidelines on product returns. Reinforce safety programs by complying with safety procedures; identify unsafe conditions and notify store management. Notify management of customer or employee accidents. Report all safety risks/issues and illegal activity, including robbery, theft or fraud. Comply with all state, county and local weights and measures laws and labeling requirements. Must be able to perform the essential functions of this position with or without reasonable accommodation.

Under direction of the SVP of Workforce Safety and the Customer Success Manager, the Customer Success Specialist is responsible for being the liaison between Becklar and our Connected Safety customers including enterprises, clients, and resellers. The Customer Success Specialist will ensure that Becklar processes and procedures align and support customers needs expertly. The role will train partners in the latest capabilities of industry leading safety solutions, answer questions, and provide technical support to customers. You will assist in the development and creation of training materials, and business reports. You will be acting as a representative of Becklar and it's values for all Workforce Safety customers. Essential Job Functions: * Account Management: Proactively become the primary point of contact with enterprises and resellers for all business functions and drive coordination between their contacts and internal departments as needed. This will include training clients on functionality of solutions and updates. Coordinate and understand internal developments with various Becklar departments and then proactively communicate relevant information to clients. Availability to support clients on call after hours. * Client Engagement: Proactively research the needs of enterprises and work with internal partners to find solutions to the needs of the enterprise. Work with the enterprise to relay these solutions and help the enterprise build implement these solutions. Build and maintain relationships with day-to-day client contacts as a trusted advisor throughout multiple levels. * Content Creation: Update and create training materials in a variety of mediums to train end users, and admins on Becklar Workforce Safety solutions. * Reporting: Create and maintain various reports for the business on a weekly, monthly, and annual basis. * Industry Knowledge: Maintain and learn knowledge in account management, safety, software, mobile app, device and connected safety industries with the ability to understand and communicate market factors. * Maintain professionalism, security, and integrity to ourselves, co-workers, and customers * Other duties as prescribed - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Job Qualifications / Skill Requirements: * Business or Technical Bachelors degree required * Energetic and Professional personality * Ability to occasionally travel * Proficiency with Microsoft Office/Google Products * Strong interpersonal skills with the ability to work cohesively within a team environment * Self-manage with moderate supervision * Team player with can-do attitude * Results-oriented, creative-problem solver; Able to meet deadlines * Attention to detail, focus, follow-up and follow-through; methodical time management

Submittal Consumer Experience Representative | Logan, UT Nexeo is seeking Consumer Experience Representatives to support a leading outdoor products organization. In this role, you will be the primary point of contact for consumers who are passionate about hunting, fishing, and outdoor gear. You will assist customers by providing product support, processing orders, coordinating returns, and generating sales through phone, email, and chat. This position offers steady hourly pay along with commission opportunities based on phone sales performance. Responsibilities • Serve as the primary responder to incoming consumer phone calls • Respond to consumer phone calls and emails within 24 hours • Provide product information and technical support via phone, email, and chat • Enter and manage customer orders with 100% accuracy • Coordinate consumer returns and prepare return shipping documentation • Communicate order updates or changes to internal departments • Maintain positive relationships with consumers and internal teams • Troubleshoot product issues and offer effective solutions • Deliver a high level of customer service to consumers and sales representatives • Demonstrate strong initiative, problem solving abilities, and attention to detail • Support order processing from initial purchase through final delivery Qualifications • Minimum of 2 years of customer service experience • Strong verbal, written, and interpersonal communication skills • Energetic, professional phone presence • Ability to troubleshoot consumer product issues • Technical aptitude and strong computer skills • Ability to type 35-40 WPM • Self starter with strong work ethic and a positive attitude • Strong time management and multitasking skills • Reliable attendance and punctuality • Ability to work well in a team environment Pay • $16.50 per hour • Commission available based on phone sales Schedule • Monday-Friday • 8:00 AM - 5:00 PM Nexeo Benefits • Medical, Dental, Vision, Limited Life, Short-Term Disability. • Refer a Friend Bonus | Other Financial Incentives (Bonuses). • Weekly Pay | Direct Deposit | Rapid Pay Card. • Hassle-Free Job Search: A Nexeo Recruiter is always available to assist you. Questions? Call or Text our office today! With 100+ jobs available, we're sure to find a job for you. 1476 North Main Street North Logan, Utah 84341 (P) (435) 363-9263 Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. customer service representative, call center, consumer support, product support, customer care, outdoor industry jobs, hunting gear support, fishing gear support, technical support, order processing, returns processing, phone-based customer service, customer experience, sales support, entry-level customer service, customer service full-time, Utah customer service jobs, inbound calls, ecommerce support, outdoor equipment customer service INDLO

Job DescriptionDescription: We're Squeeze, one of the fastest-growing companies in Utah and the leading Sales Experience company. We have been recently recognized with the Utah Top 100, UV 50, and Inc 500 awards. We offer sales support for companies in a variety of industries including financial services, tech, healthcare, mortgage, solar, and much more. With offices located in Orem UT, Logan UT, and Rexburg ID, we are currently looking to fill more sales support positions in your city as we continue to grow! Our hope is to help a driven, ambitious person, like yourself, earn a great income and give you the perfect jumpstart to your long-term career-whether that's with us (we are ALL about investing in our team members and providing growth opportunities) or stepping into another position within an industry you love. What will you do? Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying questions for the product or service they expressed interest in Making fast-paced calls for the duration of your shift (Phone calls last between 2-4 minutes) Using sales tactics, like rebutting, to assist customers in staying on the phone for the product or service they are interested in Become trained in high-demand industries such as Debt consolidation, Mortgage, Solar, Healthcare, Insurance, Tech, and/or other fields and express the benefits of these services to customers - and don't worry, in our organization, we teach you all you need to know through our training process “What's in it for me?” $12/hr base + uncapped commissions. The average pay is between $18-$20. Top earners make $25+ Great staff, dynamic work environment, team-oriented work, and growth opportunities within one of Utah's fastest growing companies Flexible scheduling PTO available 401(k) Daily, weekly, and quarterly spiffs and bonuses 6 major holidays off Health insurance/HSA option, Dental, and Vision for full-time employees Gain real-world experience and grow your career with us Internal leadership opportunities due to our massive growth Are you a fit? We are a performance-based company and strive to support each individual with the tools they need to be successful. Here are some qualities we are looking for in our ideal candidate to contribute to our culture: Minimum Qualifications: High school diploma or equivalent completed Must complete a successful background check Must be available to work at least 22 hours per week minimum (22 hrs-40 hrs/week) Hour of operation: Monday through Friday, 8am-6pm MST Must work 4-hour shifts at minimum, and be able to work 5 days a week Ability to answer inbound/outbound calls for duration of scheduled shift outside of designated breaks Ability to meet consistent attendance requirements Preferred Qualifications: Previous experience in any sales/support setting The desire to be part of a fast-growing company Positive attitude and outlook - be a force for good in our culture Hard-working, self-motivated, eager to learn ************************************* ********************** ********************************************************** ****************************************** Apply to learn more about this amazing opportunity at Squeeze! Requirements:

Benefits: 401(k) Company parties Paid time off Love working with people and take pride in getting the details right? At Lawn Doctor of Northern Utah, we keep things friendly and down-to-earth-while holding ourselves to a high professional standard. We're looking for a Client Relationship Manager who enjoys building long-term relationships, keeping customers happy, and being the calm, capable go-to person. If you like a positive team, real responsibility, and work that actually makes a difference (and greener lawns), you'll fit right in! About the Role As a Client Relationship Manager, you will manage an established portfolio of customer accounts and serve as the primary liaison between customers and internal teams. Your focus will be on retention, upsells, communication, and ensuring each account receives consistent, high-quality support. Key Responsibilities Manage an assigned portfolio of customer accounts by addressing customer questions, concerns, making service adjustments, taking payments and following up on outstanding balances in a timely manner. Act as the primary point of contact for customer communication while building and maintaining long-term, professional relationships Collaborate closely with team members to ensure customer expectations are met Uphold Lawn Doctor's standards of professionalism and service Follow the Entrepreneurial Operating System (EOS) and work with team members to meet department KPI's. Our Core Values Team Player Positive Attitude Driven Accountable Intentional Coachable Qualifications Previous account management or client relationship experience required Experience handling payments and managing account collections Strong communication, organization, and follow-through skills Ability to manage multiple accounts and priorities effectively Customer-focused mindset with attention to detail Comfortable working independently and collaboratively Spanish speaking (preferred but not required) What We Offer Competitive pay based on experience Structured onboarding and ongoing training Opportunities for professional growth within a locally owned and operated business Supportive, values-driven team environment Compensation: $19.00 - $24.00 per hour Our Franchisees Need People Like You Here at Lawn Doctor, we have a very simple approach to our work-be safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible. * All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.

Job Description Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported. Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour

Pay: $16.85/hour + performance based tier pay Hours: Full Time, Monday-Friday 8:00 AM - 5:00 PM Mountain Time Activation Client Specialists coordinate with clients and the appropriate parties to make for a smoother utility activation or deactivation process. You will field questions and issues from clients, then research the appropriate response or action. You will coordinate between the client, team members, and utility providers or tenants, to work out a solution. Your ability to build strong relationships with clients will be a direct reflection of how they view the company. Come join a successful team dedicated to quality work and true client satisfaction. Phone use in this position is about 75% of the workday. Responsibilities As an Activation Client Specialist, you will: Research and respond to all direct correspondence with the clients that are sent. Researching and Resolving Activation delays, Disconnects, and Client requests. Coordinate conversations between clients and team members. Responsible for calling and responding to direct calls from Utility Coordinators. Research and document client disconnects Providing a high-level summary of the disconnect and resolution. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice Preferred Skills Approachable and able to work with a team Clear and professional written and verbal communication Manage and prioritize workload for yourself Composed and effective during high-stress situations

Hourly Rate: $15 to $19 based on experience Earn commissions! This is a customer service-focused Technical Service Representative role, not an IT position. The primary responsibilities involve assisting dealers, distributors, and end-users with product inquiries, troubleshooting, and support, rather than performing internal IT functions. Duties/Responsibilities: Responds to end-user, dealer, and distributor inquiries regarding new and existing products (including features, pricing, common issues, etc) Provide support in troubleshooting and determining source of customer problems. Respond to customer issues in a timely and effective manner whether by telephone, or email. Identify, research, and resolve customer issues using the Tech web, tech manuals, departmental training, or Apex. Interface with engineering and technical teams to determine long-term solutions to frequent technical problems using the bug tracker or email to alert team of new issues Maintain thorough understanding of all products as well as automotive technology in general Complete call logs, RMA's and reports using Apex. Work with other teams within the company to ensure our customers experience unmatched service levels Conduct outbound calls or email with answers (RMA status, pricing, technical questions) Learn customer uses of various products and assist with verifying that their applications work as expected Qualifications/Required Experience: Excellent written and verbal communication skills. Ability to maintain concentration while on the phone for 6-8 hrs per day Availability to work Monday through Friday Strong customer service skills Must work as a CSR for at least 3 months or be certified in CSR requirements. One year of customer service/technical support experience preferred Working knowledge of gas and diesel engines and automotive technology preferred Hands-on experience with supported vehicles and/or performance products preferred. Prior experience within the automotive industry a plus Demonstrate high level of dependability Proficient with MS Excel, MS Word, MS Outlook and Internet. Computer literate with the ability to learn customer service software applications Ability to work in a team-oriented environment and learn new ideas/methods quickly Should be familiar with basic vehicle functions. Automotive/truck enthusiast a plus

Customer Care Specialist - No Healthcare Experience Needed Make a Meaningful Impact - Bring Compassion, We'll Provide the Training At Serenity Healthcare, we're transforming mental wellness through empathy, innovation, and science-backed care. We're currently hiring TMS Technicians to support patients through their healing journey. If you have a background in customer service, hospitality, or caregiving and love helping others - this could be your perfect next step. 💡 No medical experience required. We provide full paid training and national certification. About the Role As a Customer Care Specialist, you'll work closely with patients undergoing Transcranial Magnetic Stimulation (TMS) treatment - a non-invasive, FDA-approved therapy for depression and other mental health conditions. You'll be a calming, consistent presence throughout their care experience. Key Responsibilities: Deliver one-on-one support during patient treatment sessions Operate and monitor TMS equipment (training provided) Encourage patients using positive tools like journaling, goal-setting, and mindfulness Maintain accurate session records and communicate with medical staff Create a warm, supportive environment for every patient About Serenity Healthcare Serenity Healthcare is a national mental health provider offering personalized, evidence-based treatment for people who haven't found relief through traditional therapies. Our team uses FDA-cleared TMS technology and a whole-person approach to help patients heal from anxiety, depression, PTSD, and more. Ready to Make a Difference? Apply now and be the reason someone finds hope again. Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply. Requirements Who We're Looking For We hire people for character and heart, not just experience. We're especially interested in individuals with backgrounds in: Customer service, hospitality, education, retail, or similar people-facing roles A passion for supporting others through tough times Strong emotional intelligence and a calm, kind demeanor Minimum Requirements: 2+ years of full-time professional experience (any industry) Clear, professional verbal and written communication skills High level of empathy, patience, and emotional resilience Punctual, dependable, and open to feedback Must be authorized to work in the U.S. Background check and drug screening required Benefits Why Join Serenity Healthcare? At Serenity, you'll do more than work - you'll help people take back their lives. Benefits Include: 90% employer-paid medical, dental & vision 10 PTO days (15 after 1 year) + 10 paid holidays 401(k) Rapid promotion opportunities as we grow Positive, mission-driven culture where your contribution matters

The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.

Replies within 24 hours Benefits: Bonus based on performance Opportunity for advancement Paid time off FASTSIGNS #360301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $18.00 - $24.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Wow 1st (DBA) is a locally owned and operated franchise. We strive to bring a smile to everyone's face and what's not better than to serve our community with fresh, fast, and hot product? Job Description We are seeking an enthusiastic and customer-focused Customer Service Rep to join our team in Montpelier, United States. As the face of our organization, you'll play a crucial role in ensuring customer satisfaction through professional and friendly interactions. This position offers an exciting opportunity to make a real difference in our customers' experiences while working in a dynamic and supportive environment. Serve as the primary point of contact for customer inquiries, providing prompt and accurate information Handle customer complaints and concerns with empathy and professionalism, working towards positive resolutions Process orders, returns, and exchanges efficiently while maintaining attention to detail Collaborate with other departments to ensure customer needs are met and issues are resolved in a timely manner Maintain up-to-date knowledge of products, services, and company policies to provide accurate information to customers Document customer interactions and update customer records in our CRM system Identify and escalate complex issues to appropriate team members or management when necessary Participate in team meetings and training sessions to continuously improve customer service skills Contribute to the development of customer service best practices and standard operating procedures Meet or exceed established performance metrics and quality standards Qualifications Excellent verbal and written communication skills with the ability to convey information clearly and concisely Strong interpersonal skills and the ability to build rapport with customers from diverse backgrounds Demonstrated problem-solving abilities and a proactive approach to addressing customer concerns Proficiency in using computer systems, including keyboard and touch screen interfaces Experience with customer relationship management (CRM) software Ability to multitask and manage time effectively in a fast-paced environment Basic math skills for processing transactions and handling financial inquiries Knowledge of conflict resolution techniques and the ability to remain calm under pressure Strong attention to detail and commitment to accuracy in all tasks Ability to work independently and collaboratively as part of a team Flexibility to adapt to changing priorities and customer needs High school diploma or equivalent; additional customer service training or certification is a plus Previous customer service experience preferred, but not required for candidates demonstrating strong potential Additional Information All your information will be kept confidential according to EEO guidelines.

Must be eligible to participate in the DoD Skillbridge program Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. Must be eligible to participate in the DoD Skillbridge program COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Under direction of the SVP of Workforce Safety and the Customer Success Manager, the Customer Success Specialist is responsible for being the liaison between Becklar and our Connected Safety customers including enterprises, clients, and resellers. The Customer Success Specialist will ensure that Becklar processes and procedures align and support customers needs expertly. The role will train partners in the latest capabilities of industry leading safety solutions, answer questions, and provide technical support to customers. You will assist in the development and creation of training materials, and business reports. You will be acting as a representative of Becklar and it's values for all Workforce Safety customers. Essential Job Functions: Account Management: Proactively become the primary point of contact with enterprises and resellers for all business functions and drive coordination between their contacts and internal departments as needed. This will include training clients on functionality of solutions and updates. Coordinate and understand internal developments with various Becklar departments and then proactively communicate relevant information to clients. Availability to support clients on call after hours. Client Engagement: Proactively research the needs of enterprises and work with internal partners to find solutions to the needs of the enterprise. Work with the enterprise to relay these solutions and help the enterprise build implement these solutions. Build and maintain relationships with day-to-day client contacts as a trusted advisor throughout multiple levels. Content Creation: Update and create training materials in a variety of mediums to train end users, and admins on Becklar Workforce Safety solutions. Reporting: Create and maintain various reports for the business on a weekly, monthly, and annual basis. Industry Knowledge: Maintain and learn knowledge in account management, safety, software, mobile app, device and connected safety industries with the ability to understand and communicate market factors. Maintain professionalism, security, and integrity to ourselves, co-workers, and customers Other duties as prescribed - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Job Qualifications / Skill Requirements: Business or Technical Bachelor s degree required Energetic and Professional personality Ability to occasionally travel Proficiency with Microsoft Office/Google Products Strong interpersonal skills with the ability to work cohesively within a team environment Self-manage with moderate supervision Team player with can-do attitude Results-oriented, creative-problem solver; Able to meet deadlines Attention to detail, focus, follow-up and follow-through; methodical time management

Job DescriptionBenefits: 401(k) Company parties Paid time off Love working with people and take pride in getting the details right? At Lawn Doctor of Northern Utah, we keep things friendly and down-to-earthwhile holding ourselves to a high professional standard. Were looking for a Client Relationship Manager who enjoys building long-term relationships, keeping customers happy, and being the calm, capable go-to person. If you like a positive team, real responsibility, and work that actually makes a difference (and greener lawns), youll fit right in! About the Role As a Client Relationship Manager, you will manage an established portfolio of customer accounts and serve as the primary liaison between customers and internal teams. Your focus will be on retention, upsells, communication, and ensuring each account receives consistent, high-quality support. Key Responsibilities Manage an assigned portfolio of customer accounts by addressing customer questions, concerns, making service adjustments, taking payments and following up on outstanding balances in a timely manner. Act as the primary point of contact for customer communication while building and maintaining long-term, professional relationships Collaborate closely with team members to ensure customer expectations are met Uphold Lawn Doctors standards of professionalism and service Follow the Entrepreneurial Operating System (EOS) and work with team members to meet department KPIs. Our Core Values Team Player Positive Attitude Driven Accountable Intentional Coachable Qualifications Previous account management or client relationship experience required Experience handling payments and managing account collections Strong communication, organization, and follow-through skills Ability to manage multiple accounts and priorities effectively Customer-focused mindset with attention to detail Comfortable working independently and collaboratively Spanish speaking (preferred but not required) What We Offer Competitive pay based on experience Structured onboarding and ongoing training Opportunities for professional growth within a locally owned and operated business Supportive, values-driven team environment

Job Description Hourly Rate: $15 to $19 based on experience Earn commissions! This is a customer service-focused Technical Service Representative role, not an IT position. The primary responsibilities involve assisting dealers, distributors, and end-users with product inquiries, troubleshooting, and support, rather than performing internal IT functions. Duties/Responsibilities: Responds to end-user, dealer, and distributor inquiries regarding new and existing products (including features, pricing, common issues, etc) Provide support in troubleshooting and determining source of customer problems. Respond to customer issues in a timely and effective manner whether by telephone, or email. Identify, research, and resolve customer issues using the Tech web, tech manuals, departmental training, or Apex. Interface with engineering and technical teams to determine long-term solutions to frequent technical problems using the bug tracker or email to alert team of new issues Maintain thorough understanding of all products as well as automotive technology in general Complete call logs, RMA's and reports using Apex. Work with other teams within the company to ensure our customers experience unmatched service levels Conduct outbound calls or email with answers (RMA status, pricing, technical questions) Learn customer uses of various products and assist with verifying that their applications work as expected Qualifications/Required Experience: Excellent written and verbal communication skills. Ability to maintain concentration while on the phone for 6-8 hrs per day Availability to work Monday through Friday Strong customer service skills Must work as a CSR for at least 3 months or be certified in CSR requirements. One year of customer service/technical support experience preferred Working knowledge of gas and diesel engines and automotive technology preferred Hands-on experience with supported vehicles and/or performance products preferred. Prior experience within the automotive industry a plus Demonstrate high level of dependability Proficient with MS Excel, MS Word, MS Outlook and Internet. Computer literate with the ability to learn customer service software applications Ability to work in a team-oriented environment and learn new ideas/methods quickly Should be familiar with basic vehicle functions. Automotive/truck enthusiast a plus

Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported. Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour

Pay: $16.85/hour + performance based tier pay Hours: Full Time, Monday-Friday 8:00 AM - 5:00 PM Mountain Time Activation Client Specialists coordinate with clients and the appropriate parties to make for a smoother utility activation or deactivation process. You will field questions and issues from clients, then research the appropriate response or action. You will coordinate between the client, team members, and utility providers or tenants, to work out a solution. Your ability to build strong relationships with clients will be a direct reflection of how they view the company. Come join a successful team dedicated to quality work and true client satisfaction. Phone use in this position is about 75% of the workday. Responsibilities As an Activation Client Specialist, you will: * Research and respond to all direct correspondence with the clients that are sent. * Researching and Resolving Activation delays, Disconnects, and Client requests. * Coordinate conversations between clients and team members. * Responsible for calling and responding to direct calls from Utility Coordinators. * Research and document client disconnects * Providing a high-level summary of the disconnect and resolution. * Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice Preferred Skills * Approachable and able to work with a team * Clear and professional written and verbal communication * Manage and prioritize workload for yourself * Composed and effective during high-stress situations Education * High school diploma, GED, or equivalent