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Customer support representative jobs in McComb, MS

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  • Customer Care and Sales Advisor - I

    Sparklight

    Customer support representative job in McComb, MS

    At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care and Sales Advisor I, you'll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you'll build trust by listening empathetically and responding clearly. As you grow in the role, you'll handle more complex situations-resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts-for both the customer and the company. Key Responsibilities Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies. Perform entry-level sales and support tasks within a designated region or business area. Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication. Actively listen and ask questions to understand customer needs, showing empathy and respect. Handle a variety of customer-facing duties, including: Addressing requests to disconnect or remove services Providing billing and pricing information Resolving standard issues remotely or educating customers on resolution steps Scheduling service appointments when remote resolution isn't possible Arranging product returns or exchanges Managing add/change/delete requests in hosted platforms Use effective telephone-based selling skills to: Build rapport and identify customer issues Offer creative solutions and explain product/service benefits Negotiate household spend and upsell additional services Accurately and efficiently input orders Meet or exceed weekly and monthly sales activity goals. Follow company-approved scripts to ensure consistent communication. Assist with special projects as assigned. Qualifications High School Diploma or GED Ability to ask fact-finding questions to identify solutions aligned with customer needs Demonstrated patience and professionalism in all customer interactions Working knowledge of Cable One products and services Strong communication and active listening skills Ability to remain composed and empathetic in high-pressure situations Ability to sit for extended periods, use hands, talk, and hear May be required to lift up to 10 pounds Benefits Cable One values the contributions of our associates and offers an excellent benefits package, including: Health from Day One: Medical, dental, and vision plans start immediately Protect What Matters: Life insurance for you and your loved ones Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one Extra Peace of Mind: Group legal plan and identity theft protection Additional Perks Learn & Earn: Tuition reimbursement up to $5,250 in your first year Give Back: Participate in community support programs across the U.S. Celebrate Wins: Recognition and awards programs highlight your achievements Grow Your Career: Clear advancement opportunities Team Vibes: Collaborative work environment where ideas and teamwork thrive Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. Ready to make a difference and grow your career? Apply today and become a part of something bigger.
    $23k-38k yearly est. Auto-Apply 32d ago
  • Customer Enrollment Associate In Office

    Murrill McDaniel Agency

    Customer support representative job in Kentwood, LA

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 6d ago
  • Customer Accounts Advisor

    Dev 4.2company rating

    Customer support representative job in Bogalusa, LA

    Company DescriptionJobs for Humanity is partnering with Aarons to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Aarons Job Description We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes: Sundays off Employee assistance program Employee purchase program with exclusive discounts Physical and financial well-being programs Tuition reimbursement Employee Business Resource Groups 401(k) plan with contribution matching Paid time off, including vacation days, sick days, and holidays Life and disability insurance Medical, dental and vision insurance Paid paternal leave Stock purchase plans Pay on Demand **Benefits vary based on full- and part-time employment status. About Aaron's At Aaron's we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career - our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today. Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability,
    $27k-36k yearly est. 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Customer support representative job in Kentwood, LA

    Job Description Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor. Job Scope This position has no direct supervisory or budgetary accountability. Essential Functions 1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales. 2) Price, stock and maintain merchandise in a neat and orderly manner. 3) Process sales transactions in an accurate, efficient, and friendly manner. 4) Adhere to assigned work schedule in order to provide predictability in workload scheduling. 5) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability. 6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor. Ancillary Functions Provide support to store management as requested. Qualifications and Skills Required Fundamental reading and math skills Ability to effectively communicate in English Working Conditions Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Frequent lifting and maneuvering of merchandise and displays Exposure to dust and extreme temperatures while unloading trailers Scheduled work hours may vary, to include evenings and weekends Occasional use of ladders required
    $21k-28k yearly est. 5d ago
  • Customer Service Representative

    Staffing Remedy

    Customer support representative job in Kentwood, LA

    . At Synergy customer service is our specialty. With our large diverse and rewarding database of clients, we have an opportunity ready just for you. The ideal Customer Service Representative (CSR) is responsible for providing effective customer service for all customers by using knowledge of company products and services. CRS's interact with customers to provide information in response to questions, concerns, and complaints by phone and Internet. Expert communication and listening skills are a must for this challenging and rewarding position which is often the “face” of the company to the customers. By listening effectively to find the root cause of issues, and communicating in a clear and friendly way, the Customer Service Representative is able to solve the issue and provide a positive customer experience. Customer Service Representatives know how to diffuse a tense situation and do everything within reason to quickly and effectively resolve the issue. Customer Service Representative Duties and Responsibilities Manage and prioritize multiple concerns simultaneously. Provide the appropriate and correct information to incoming customer order status and product knowledge requests. A positive attitude, even when faced with misplaced criticism or frustration. The ability to learn quickly and move on from both success and failure. Process customer orders/changes/returns according to established department policies and procedures. Work closely with the credit department to resolve disputed credit items. Provide timely feedback to company management regarding challenges or customer concerns. Partnership with the sales team to meet and exceed customer service expectations. Listen, document, and help resolve conflicts with customers. Document the patterns and queries that may indicate a larger problem with the product or service that needs to be resolved. Requirements High School diploma. Previous customer service experience is a plus but not required. Computer experience and aptitude. Previous experience with corporate phone systems or switchboards. Patience in dealing with confused or irate customers. Problem-solving skills, and the ability to think under pressure. Commitment to continual education about the company, products, and services. Must have computer Some troubleshooting may be required depending on the customer scenario. Bi-lingual is a plus! A background check and proof of identification are required. Applicants must reside in the United States and be 18 years or older. This position is a virtual (at home) position in which the individual must have or provide their own equipment. No equipment will be provided. VOIP headset required for class and for servicing - A wired headset (wireless NOT allowed) (Some clients require a physical phone line but not all) Some clients require a drug screening You are required to serve a minimum of 15 hours weekly.
    $24k-32k yearly est. 60d+ ago
  • Customer Care and Sales Advisor - I

    Cable One Inc. 4.9company rating

    Customer support representative job in McComb, MS

    At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care and Sales Advisor I, you'll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you'll build trust by listening empathetically and responding clearly. As you grow in the role, you'll handle more complex situations-resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts-for both the customer and the company. Key Responsibilities Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies. Perform entry-level sales and support tasks within a designated region or business area. Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication. Actively listen and ask questions to understand customer needs, showing empathy and respect. Handle a variety of customer-facing duties, including: Addressing requests to disconnect or remove services Providing billing and pricing information Resolving standard issues remotely or educating customers on resolution steps Scheduling service appointments when remote resolution isn't possible Arranging product returns or exchanges Managing add/change/delete requests in hosted platforms Use effective telephone-based selling skills to: Build rapport and identify customer issues Offer creative solutions and explain product/service benefits Negotiate household spend and upsell additional services Accurately and efficiently input orders Meet or exceed weekly and monthly sales activity goals. Follow company-approved scripts to ensure consistent communication. Assist with special projects as assigned. Qualifications High School Diploma or GED Ability to ask fact-finding questions to identify solutions aligned with customer needs Demonstrated patience and professionalism in all customer interactions Working knowledge of Cable One products and services Strong communication and active listening skills Ability to remain composed and empathetic in high-pressure situations Ability to sit for extended periods, use hands, talk, and hear May be required to lift up to 10 pounds Benefits Cable One values the contributions of our associates and offers an excellent benefits package, including: Health from Day One: Medical, dental, and vision plans start immediately Protect What Matters: Life insurance for you and your loved ones Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one Extra Peace of Mind: Group legal plan and identity theft protection Additional Perks Learn & Earn: Tuition reimbursement up to $5,250 in your first year Give Back: Participate in community support programs across the U.S. Celebrate Wins: Recognition and awards programs highlight your achievements Grow Your Career: Clear advancement opportunities Team Vibes: Collaborative work environment where ideas and teamwork thrive Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. Ready to make a difference and grow your career? Apply today and become a part of something bigger.
    $26k-33k yearly est. 7d ago
  • Hospice Care Consultant

    Gentiva Hospice

    Customer support representative job in Brookhaven, MS

    Lead with purpose. Advocate with heart. Make a lasting difference. Join our growing team as a Hospice Care Consultant (HCC) - a strategic sales representative who champions our mission while developing strong, lasting relationships with key referral partners in the healthcare community. As a brand ambassador, you will: Educate, inform, and inspire confidence in our services, so that the right patients are referred at the right time Identify new referral opportunities by calling on hospitals, home health agencies, skilled nursing facilities, assisted living communities, clinics, and physician offices Engage in meaningful conversations with healthcare professionals about patient needs and how hospice care can support quality of life Plan and execute strategic marketing initiatives to increase awareness and drive referral growth Represent our organization at community events, professional associations, and educational in-services to promote our services Serve as a resource and advocate for patients and families, ensuring they understand hospice options and the benefits of early referrals About You What You Bring You're a results-driven, self-motivated professional who thrives on relationship-building, strategy, and heart-centered service. You have a deep understanding of the healthcare landscape and bring consultative marketing experience to the table. You're confident working independently and collaboratively with both clinical and operational teams. Bachelor's degree in business, marketing, communications or equivalent experience Minimum 2 years in healthcare sales, business development, or referral marketing Strong existing relationships with physicians, hospitals, skilled nursing facilities or home health professionals Prior experience in hospice, palliative care, or home health is a plus Excellent communication, presentation, and time-management skills Proficiency in Microsoft Office Suite and CRM platforms Sensitivity to the needs of terminally ill patients and their families Proven track record of meeting or exceeding admissions and census targets We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply now to join our mission-driven team! Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Hospice Sales Representative, Healthcare Liaison, Community Relations, Medical Sales, Referral Development, Home Health Marketing, Healthcare Business Development, Consultative Selling, Account Executive, Executive Hospice Consultant, Hospice Business Development, Hospice Care Consultant, Hospice Referral Development, Hospice Account Executive, Hospice Liaison, Hospice Sales Manager, Healthcare Sales Representative, Home Health & Hospice Sales Location Gentiva Hospice Our Company At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.
    $35k-60k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep(05973)

    Domino's Franchise

    Customer support representative job in Columbia, MS

    Greating customers, taking and making orders. Qualifications Must have great customer service. Willing to learn and can count. Also has to be motivated and have great customer service skills. Additional Information All your information will be kept confidential according to EEO guidelines.
    $23k-30k yearly est. 12d ago
  • Business Services Specialist

    Ferguson FCU

    Customer support representative job in Columbia, MS

    Job DescriptionDescription: Under the direction of the Commercial Lending Manager, the Business Services Specialist will work directly with members and fellow FFCU employees to develop, expand, and maintain positive member relationships by facilitating the loan application and new account processes. The Business Services Specialist should provide prompt, efficient, and accurate support to members and co-workers from the application process through the funding stage of their new business loan, establishment of business accounts, and/or enrollment in various services. You will play a key role in maintaining the credit union's position as a lifelong partner in helping our members reach their financial goals. Primary Duties or Responsibilities To succeed in this position, you must be able to satisfactorily perform each of the following duties: Develop and maintain a comprehensive knowledge of the credit union's loan products, accounts, services, policies, and procedures. Maintain high standards of accuracy entering data and completing documentation. Build relationships with new, existing, and potential members. Support members, call center staff, financial services team, and other mortgage/business lending employees with the completion of business loan applications; the collection, verification and processing of information contained in business and mortgage loan applications; and the disbursement of loan proceeds to customers. Complete and/or gather required documentation for new accounts and loans as well as maintenance of existing accounts. Monitor sales pipeline, meet sales expectations, generate referrals, and cultivate new business opportunities. Facilitate the loan process to meet closing deadlines by working with and coordinating with members, CUSO's and vendors. Communicate effectively with members, vendors, and other FFCU staff. Actively listen to and respond to members and co-workers' needs and requests with a courteous and helpful demeanor. Communicate with borrowers at prescribed intervals to assist with quarterly/annual financial reports and compliance reviews. Understand and comply with applicable Federal and State laws, banking regulations and Ferguson Federal Credit Union's policies and procedures. Continue to expand job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations. Maintain accurate records. Prepare reports as requested. Perform other duties as assigned. Maintain NMLS/MLO state license. Position Qualifications and Skill Requirements High School Diploma/ GED required. Six months of work experience in a customer service capacity required; minimum one year of work experience in a commercial lending capacity preferred. Knowledge of guidelines for loan programs and various types of commercial loans is desired but not required. Must be willing to complete training program to obtain NMLS/ MLO/ state license if required. Excellent verbal and written communication skills required. Proficient with Microsoft Word, Excel, and Outlook preferred. Ability to work in fast paced work environments with the ability to adapt to meet our members' needs. Ability to work a flexible schedule if needed. Dress Code Business Professional attire required in accordance with the Dress Code Policy, which includes: Men: Button down dress shirt Sweater/cardigan Other formal jacket Dress slacks Dress shoes Dress boots Women: Dress blouse Sweater/cardigan Other formal jacket Business style skirt/dress Dress slacks Dress shoes Dress boots Dress sandals Jacket/tie is required for business/formal events unless approved by supervisor Requirements:
    $30k-51k yearly est. 5d ago
  • Truck Service Advisor

    Las Vegas Petroleum

    Customer support representative job in McComb, MS

    As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! In this role, you can expect to: · Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded · Have extensive knowledge of the products we sell and the services we provide · Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity · Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer · Source parts from outside vendors and coordinate delivery · Prepare end of shift drop and shift report; Understand various payment types · Maintain the safety of both our customers and team members What we'd like to see: · A dedicated individual who works well with others and is excited to be part of our team! · High School Diploma or GED · Good verbal and written communication skills · Previous cashier and customer service experience; experience in repair or parts shop preferred · Strong suggestive selling skills · Basic computer skills · Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions · A valid driver's license Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
    $36k-63k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Scott Catalanotto-State Farm Agent

    Customer support representative job in Bogalusa, LA

    Job DescriptionBenefits: License reimbursement 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened in 2007 and has grown into a strong, close-knit team of eight. It was a close friend who encouraged me to pursue a career with State Farm, and it turned out to be one of the best decisions Ive ever made. Faith and family are at the core of everything we do. Im a proud U.S. Air Force veteran, and I run my agency on the same principles that have guided me throughout my life integrity, service, and compassion. Im deeply passionate about mentoring youth, supporting families, and giving back to the community. Every year, our team feeds the homeless during the holidays and delivers Christmas presents with handwritten cards to spread kindness and hope. We offer great benefits, including PTO, all major holidays off, a 401(k) with match, and reimbursement for licensing costs. More importantly, we foster a supportive, family-friendly environment where everyone feels valued and part of something meaningful. Our office is always busy, but we make sure to laugh, support one another, and celebrate our wins along the way. Were looking for team members who bring a positive attitude, a strong work ethic, and a heart for helping others people who want to be part of a team that feels like family. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Scott Catalanotto - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 3d ago
  • Entry Level Vehicle Service Specialist - Brookhaven Part Time

    Metrolube Enterprises

    Customer support representative job in Brookhaven, MS

    Entry Level Vehicle Service Specialist What You'll Do: As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it! At VIOC, 'It all starts with our people.' Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. The perks and benefits we'll provide you*: Competitive pay starting at $14.00/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit. Paid vacation, and holiday pay Flexible work schedule: No late evenings Paid on-the-job training - No previous automotive experience is required Medical, dental, vision, and 401(k) savings plans - 100% match up to 3% We promote from within - a commitment we are passionate about Company provided uniforms and tools 40% discount on Valvoline Instant Oil Change automotive services WHAT YOU'LL NEED TO SUCCEED: An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Mobility to crouch, bend, twist, and work with your hands above your head Comfortable working in a non-climate-controlled environment Fluency in reading, writing, and speaking English HOW YOU'LL ADVANCE IN YOUR CAREER: We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $14 hourly 60d+ ago
  • Customer Service/Sales

    Home Depot 4.6company rating

    Customer support representative job in Brookhaven, MS

    Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $19k-24k yearly est. 60d+ ago
  • Customer Service Rep(03058) - 201 SUPERIOR AVE

    Domino's Pizza 4.3company rating

    Customer support representative job in Bogalusa, LA

    FLEXIBLE HOURS, ANSWER PHONES,GREET CUSTOMERS, TAKE ORDERS ON A COMPUTER Qualifications Additional Information
    $20k-26k yearly est. 7d ago
  • Customer Accounts Advisor

    Dev 4.2company rating

    Customer support representative job in Bogalusa, LA

    Jobs for Humanity is partnering with Aarons to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Aarons Job Description We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes: Sundays off Employee assistance program Employee purchase program with exclusive discounts Physical and financial well-being programs Tuition reimbursement Employee Business Resource Groups 401(k) plan with contribution matching Paid time off, including vacation days, sick days, and holidays Life and disability insurance Medical, dental and vision insurance Paid paternal leave Stock purchase plans Pay on Demand **Benefits vary based on full- and part-time employment status. About Aaron's At Aaron's we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career - our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today. Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability,
    $27k-36k yearly est. 8h ago
  • Customer Service Associate

    Variety Stores LLC

    Customer support representative job in Hazlehurst, MS

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $20k-27k yearly est. 6d ago
  • Truck Service Advisor

    Las Vegas Petroleum

    Customer support representative job in McComb, MS

    Job Description As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! In this role, you can expect to: · Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded · Have extensive knowledge of the products we sell and the services we provide · Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity · Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer · Source parts from outside vendors and coordinate delivery · Prepare end of shift drop and shift report; Understand various payment types · Maintain the safety of both our customers and team members What we'd like to see: · A dedicated individual who works well with others and is excited to be part of our team! · High School Diploma or GED · Good verbal and written communication skills · Previous cashier and customer service experience; experience in repair or parts shop preferred · Strong suggestive selling skills · Basic computer skills · Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions · A valid driver's license Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
    $36k-63k yearly est. 11d ago
  • Customer Service Rep(03058) - 201 SUPERIOR AVE

    Domino's Franchise

    Customer support representative job in Bogalusa, LA

    Job Description FLEXIBLE HOURS, ANSWER PHONES,GREET CUSTOMERS, TAKE ORDERS ON A COMPUTER
    $24k-32k yearly est. 1d ago
  • Entry Level Vehicle Service Specialist - Brookhaven

    Metrolube Enterprises

    Customer support representative job in Brookhaven, MS

    Entry Level Vehicle Service Specialist What You'll Do: As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it! At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. The perks and benefits we'll provide you*: Competitive pay starting at $14.00/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit. Paid vacation, and holiday pay Flexible work schedule: No late evenings Paid on-the-job training - No previous automotive experience is required Medical, dental, vision, and 401(k) savings plans - 100% match up to 3% We promote from within - a commitment we are passionate about Company provided uniforms and tools 40% discount on Valvoline Instant Oil Change automotive services WHAT YOU'LL NEED TO SUCCEED: An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Mobility to crouch, bend, twist, and work with your hands above your head Comfortable working in a non-climate-controlled environment Fluency in reading, writing, and speaking English HOW YOU'LL ADVANCE IN YOUR CAREER: We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $14 hourly 60d+ ago
  • Pro Customer Service/Sales

    Home Depot 4.6company rating

    Customer support representative job in Brookhaven, MS

    The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
    $19k-24k yearly est. 13d ago

Learn more about customer support representative jobs

How much does a customer support representative earn in McComb, MS?

The average customer support representative in McComb, MS earns between $25,000 and $41,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.

Average customer support representative salary in McComb, MS

$32,000
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