Customer support representative jobs in Middletown, NY - 642 jobs
All
Customer Support Representative
Client Specialist
Client Associate
Customer Service Clerk
Customer Service Associate
Customer Care Coordinator
Call Center Operator
Account Services Specialist
Customer Assistant
Customer Service Representative
Order Entry Representative
Customer Service Advisor
Call Center Representative
Customer Service Officer
Customer Service Associate
Raising Cane's 4.5
Customer support representative job in Fairfield, NJ
Starting hiring pay at: $ 17
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Customer Service Associate:
Team player
Excellent communicator
Happy, Courteous and Enthusiastic
Hard working and attentive
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job
Benefits available for hourly Crew:
Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
OnePass Gym Membership Program
401(k) With Safe Harbor Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Education assistance
Pet Insurance
Perks & Rewards for hourly Crew:
Paid Time Off
Closed for all major holidays
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
Must satisfy hours requirement per year
Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry, push or pull heavy objects up to 50 pounds
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask
ADDITIONAL REQUIREMENTS:
Must be 18 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane's culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
$17 hourly 8h ago
Looking for a job?
Let Zippia find it for you.
Customer Service Associate
Wawa 4.5
Customer support representative job in Newton, NJ
Soar with us at Wawa.
We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.
What you'll do:
Greet and engage with customers to ensure their needs are met both quickly and courteously.
Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
Great communication and customer service skills.
Ability to thrive in a fast-paced environment and multitask like a pro.
Must be 16+ years old with reliable transportation.
Enjoys working in a team environment.
The hourly range for this position is $16.50 - $20.25 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
$16.5-20.3 hourly 7d ago
Specialist - O&R Customer Assistance
Con Edison 4.9
Customer support representative job in Spring Valley, NY
With limited guidance from the Project Specialist in, Customer Assistance, the Specialist will support the Project Specialist and the ORU Clean Energy Market Operations group in billing oversight related to Community Distributed Generation (CDG), Value of Distributed Energy Resources (VDER), and NJ Community Solar Energy Program (CSEP). The Specialist will be responsible for review and approval of monthly billing and reporting of CDG/CSEP projects to Developers and internal/external customers as well as the timely handling, review, and processing of allocation lists. The Specialist will be responsible to answer any billing inquiries related to the Climate Leadership and Community Protection Act (CLCPA) initiatives. The Specialist will assist the Project Specialist in the development and implementation of new billing processes and procedures as new rate designs become available and will assist in updating and maintaining existing procedures and training documents. The Specialist will be responsible to assist with training within the department and organization as needed and be responsible for CDG/CSEP performance reporting. Required Education/Experience
Bachelor's Degree and with a minimum of two years related work experience or
Associate's Degree and with a minimum of four years related work experience or
High School Diploma/GED and with a minimum of five years of related work experience
Relevant Work Experience
Related work is defined as customer service or regulatory experience, required.
Strong leadership and verbal and written communications skills are required. Strong analytical, planning and problem-solving abilities are also required, required.
Must be well organized, detail oriented, flexible to handle multiple assignments and able to meet deadlines, required.
Must be able to exercise sound judgment, required.
Must possess excellent interpersonal skills and the ability to interact with people including customers and all levels of management, required.
Must be able to adapt quickly and change priorities as directed, required.
Must possess excellent listening, oral and written communication skills, and have the ability to effectively interact with internal and external customers, support staff, and various levels of management, required.
Demonstrated proficiency in Microsoft Office applications (Excel, PowerPoint, and Word) is required. Advanced proficiency in Excel is preferred.
Experience creating and delivering presentations, preferred.
Possess excellent working knowledge of the Customer Care and Billing System (CC&B) but not limited to experience and knowledge of other customer systems, preferred.
Knowledge of Advanced Metering Infrastructure (AMI) and Meter Data Management Systems (MDMS), preferred.
Familiarity of electric and gas tariffs and rates, preferred.
Licenses and Certifications
Driver's License Required
Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Must be able and willing to travel as needed.
Core Responsibilities
Commitment to the Way We Work Principles and adhere to the Companys Standards of Business Conduct and other Company procedures including Environmental, Health and Safety (EH&S), Equal Employment Opportunity (EEO), discipline, and security.
Serves as primary point of contact for internal and external billing inquiries related to CDG/CSEP projects. Responsible for billing validation and oversight, as well as preparation of monthly CDG/CSEP reporting and periodic performance reporting. Responsible for onboarding of CDG/CSEP Project into billing system.
Will serve as primary point of contact for Customer Assistance for external customer billing questions and escalations related to CLCPA, VDER CDG, and CSEP. Communication with customers can be written, by phone, or in person.
Works with Project Specialist and the Customer Assistance department regarding billing changes related to CLCPA, CDG and CSEP as needed. Specialist is expected to develop an understanding of current billing systems, interim billing solutions, and may be required to participate on teams to develop future enhancements.
Coordinates and maintains inter/intra departmental communication associated with the development of community distributed generation projects to ensure conformance with associated rates and tariffs.
The Specialist will fill in for Project Specialist as needed at NYPSC and NJ BPU conferences and working group meetings related to CLCPA, VDER, CDG, or CSEP.
Participates in the Companys emergency management processes and storm plans as required.
Performs other related tasks and assignments as required.
$38k-45k yearly est. Auto-Apply 25d ago
Customer Service Clerk
R+L Carriers 4.3
Customer support representative job in Montgomery, NY
Customer Service Representative, Starting at $19.81 hr Full-Time, Monday - Friday, Various Shifts PTO available after the first 90 calendar days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click here to learn more about our employee resorts
R+L Carriers - Women in Trucking
Company Culture
R+L Carriers is seeking a Customer Service Representative to work at our Maybrook, NY Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.
Requirements:
* Strong communication/telephone skills
* Able to work in a fast-paced environment
* Strong critical thinking skills
* Ability to deal with potentially stressful situations
* General office and customer service experience
* Basic knowledge or Windows, Outlook and other Microsoft products
* Ability to type 30+ WPM
Preferred:
* 2+ years of experience as a clerk or similar role in a fast pace environment
* Freight logistics experience
Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.
About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
$19.8 hourly 5d ago
Client Relations Associate
RMI 4.5
Customer support representative job in Wayne, NJ
Reign Inc is a company dedicated to developing local, community based marketing strategies for national clients. We consider all aspects of a brand, the local target market, and the customer relationship goals in order to help establish the brand in a meaningful way in the local community. Our Entry Level Client Relations Associate will focus on identifying and developing relationships and projects with targeted potential customers and specific client groups. We are looking for someone who can take the leads provided from our business development and customer service teams and transition them into viable customers. The Entry Level Client Relations Associate is part of a thriving team environment centered on providing top notch customer engagement, professional development and consistently
exceeding expectations on every level.
Essential Duties:
● Qualify and identify eligible customers from provided leads through screening and active
customer engagement.
● Research each customer and client's specific needs and propose appropriate products and
services while consistently maintaining the integrity of the brand through professional interactions.
● Work with internal staff to develop proposals and other presentation materials as needed for
assigned campaigns and projects.
● Participate in ongoing training courses/programs, networking events, and regional conferences to
stay atop industry trends and the most up to date information.
● Develop trusted customer relationships with client group by anticipating customer needs and
providing solutions and guidance in relation to business opportunities.
● Communicated demand and market targets to Senior Account Executives for continuous
feedback and development of the campaign and project.
Required Skills and Experience:
● Bachelor's degree or demonstrated success in a comparable customer-facing position
● Intermediate technology skills with Microsoft Office and general Applications
● Strong problem solving, influence, and negotiation skills
● Excellent written and verbal communication skills
● Prior experience in customer service and sales
● Comfortable making presentations regularly and interacting with clients and customers on a daily
basis in meetings and via web based interactions
● Flexible work schedule and ability to travel is a plus
$51k-78k yearly est. Auto-Apply 60d+ ago
Order Entry Service Representative
Teledyne 4.0
Customer support representative job in Chestnut Ridge, NY
**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
Our Chestnut Ridge, NY location is looking for an **Order Entry** **Service Representative** who is a self-motivated and detail-oriented individual. This role ensures the proper booking of orders within our international distribution channel, along with ensuring legal compliance is followed in the areas of export administration, and control within government rules and regulations, including appropriate licensing for shipments for sales orders worldwide.
**Essential Duties and Responsibilities**
This person will work with both internal and external customers on the following tasks:
**Responsibilities include:**
+ Entering orders into an ERP booking system
+ Proofs all orders for accuracy & release by the end of each business day
+ Print & e-mail sales order acknowledgments to customers and the appropriate sales engineer
+ Resolving order discrepancies
+ Prepares formal quotations & or proposals as requested by sales engineers & customers
+ Enters and tracks quotations within the salesforce database
+ Engaging in heavy customer contact via email
+ Ensures all proper paperwork is filed in each order folder; ex: packing list, invoice , forwarder instruction, etc.
+ Ensure process and proper documentation completed to comply with our audit regulations
+ Maintain excellent customer service to internal customers via email.
+ Periodically update required spreadsheets.
+ Checks multiple customer portals along with the customersupport box for new purchase orders throughout the day
+ Answers inbound calls on published sales phone line and assist or route customers to the appropriate salesman or department
+ Communicate and interface with other departments to expedite shipments and resolve customer issues.
+ Resolve customer complaints and/or issues in a proactive and timely manner, raising critical issues to management when necessary
+ Review export documentation for accuracy and compliance
+ Engage with carrier/forwarder for shipment scheduling and follow up
+ Review customer and ensure we comply to US government rules and regulations; check against denied party list
**Requirements:**
+ College degree or equivalent
+ Similar work/business experience (customer service, export compliance)
+ Proficiency with e-mail along with excellent Excel and Word skills
+ Experience reading and understanding POs and contracts
+ Basic understanding of accounting principles
+ Be detail-oriented
+ Ability to be flexible, and work in a constantly changing and dynamic environment
+ Ability to multi-task activities, set priorities, and achieve deadlines is key to successful performance
+ Experience shipping to foreign countries
+ Knowledge of INCO (International Trade) terms
+ Knowledge of export license requirements, and harmonized tariff codes
**Not required but welcomed:**
+ Understanding of Letter of Credits, Return Authorizations, and ISO requirements
+ Knowledge of shipping terminology including BOL and AWB.
**Salary Range:**
$42,800.00-$57,100.000
**Pay Transparency**
The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
$42.8k-57.1k yearly 24d ago
Call Center Representative
Romeo Auto Group-Southern Division
Customer support representative job in Kingston, NY
Job DescriptionCall Center Representative
Romeo Auto Group is expanding its BDC (Business Development Center) and is looking for a Call Center Rep! Do you have excellent phone and writing skills? Have you ever worked in a call center? Are you looking to supplement your base pay with bonuses based on your efforts and production? This is the position for you! We are seeking candidates who are bilingual, with full proficiency in reading and writing both Spanish and English.
Come join a family-run business that has been helping customers buy cars for almost 40 years! Romeo Auto Group was founded in South Glens Falls in 1982 and opened its first Kingston location in 2000. For nearly 40 years, we've been exceeding customer's expectations and have many long-time employees who have had successful careers with our company. We offer extremely competitive pay, great benefits, including an exceptional 401(k) match program, along with a fun and exciting working environment.
We'll offer you...
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
We are looking for someone who possesses the following characteristics and traits:
Eager to learn
Self-driven
On time
Good people skills
Looking for a career, not just a job
Opportunity for advancement
Chatty and good with people!
Professional phone and writing/email/text skills
Competent computer skills that will be evaluated during the pre-screen process
Bilingual a plus
You will be chatting with guests who are interested in purchasing a vehicle or having their vehicle serviced. You must have a clean driving history. Bring your "personality" and your willingness to work hard and we'll give you the tools to succeed!
Pay: $34,840.00 - $60,000.00 per year
Schedule:
Monday to Friday
Weekends as needed
Experience:
Sales: 1 year (Preferred)
Call center: 1 year (Preferred)
Customer service: 1 year (Preferred)
License/Certification:
Driver's License and a clean driving history (Preferred)
$34.8k-60k yearly 22d ago
Client Relationship Specialist
Fastsigns 4.1
Customer support representative job in Wappingers Falls, NY
Do you enjoy working with people you can trust; people who have an exceptional work ethic and strive for common goals? Would you be willing to take the initiative and multitask at a moments notice? Are you a good listener and capable of engaging in healthy discussions when problem-solving?
If you answered yes to any of these questions then you should come work with us. Here at FASTSIGNS we pride ourselves in the services we provide our clients (our client relationships), as well as, the growth we foster in our team members relationships and professional abilities. We are committed to excellence in our products, services, and relationships equally.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
An ideal candidate will possess the following skills:
* A hunger to learn.
* An eye for detail and quality conscious
* Professional attitude
* Organized and punctual
* Enthusiastic about growth in business
* Ability to communicate effectively
* The ability to learn and strive for all of the above
Responsibilities will entail:
* Educating customers on the best solution for their needs
* Communicate the customers needs to your FASTSIGNS design and production team members
* Create estimates and orders, and take payments using our point of sales system
* Represent the company with truth and respect; just as you would represent your family
Benefits for you:
* Vacation accrual
* Weekends off
* Bonus programs
* Professional development and advancement opportunities
* Branded clothing allowance
* Team-building events
* Personal project/family event free signage (per year allowance)
* Free signage for your favorite charity (per year allowance)
$64k-94k yearly est. 53d ago
Healthcare Client Success Specialist
BHI 4.7
Customer support representative job in Wayne, NJ
BHI helps you manage your TDD patients. And your practice.
Today's targeted drug delivery and infusion needs require confident coordination among physicians, provider staff, and patients. BHI helps connect all three to allow doctors to extend care beyond the office, provider staff to centralize management for greater efficiency, and patients to receive TDD right in their own home with experienced nurses. BHI helps bring physicians, provider staff, and patients together for Better Home Infusion.
We are looking for a proactive and customer-focused Client Success Specialist to join our team. In this role, you will be responsible for ensuring our healthcare clients receive outstanding support, guidance, and value from our products and services. You will serve as the point of contact for client inquiries, drive engagement and retention, and work closely with internal teams to ensure a seamless customer experience.
This is a remotely based position that requires 50% travel frequently within the U.S.
Key Responsibilities:
Act as the main point of contact for healthcare client accounts, building and maintaining strong relationships.
Understand client needs and provide strategic solutions to maximize their success with our services.
Proactively engage with clients to ensure high satisfaction, adoption, and retention.
Conduct onboarding, training sessions, and regular check-ins
Address client concerns and work closely with internal teams to provide timely resolutions.
Analyze customer data to improve the client experience and report on key metrics.
Manage the initial admissions process by partnering with the office/practice manager
Gather client feedback and collaborate with the product team to enhance offerings
Flexibility to work in multiple time zones to meet client needs
Provide onsite client support as needed
Qualifications & Skills:
Bachelor's degree in Business, Healthcare Administration, Communications, or a related field (preferred).
2+ years of experience in customer success, account management, or a related role, preferably in the healthcare industry.
Strong interpersonal and communication skills, with the ability to build trust with healthcare clients.
Excellent problem-solving skills and a proactive approach to customer service.
Ability to analyze client data and provide actionable insights.
Project management experience preferred
Familiarity with CRM tools, customersupport software, and data analytics platforms.
Ability to work both independently and collaboratively in a fast-paced environment.
Strong organizational and multitasking abilities.
Ability to travel 50% of the time
Additional duties as assigned
At Basic Home Infusion, we are deeply committed to promoting diversity, equity, and inclusion in our provision of intrathecal infusion pain management services. We recognize that these core values are essential for achieving optimal patient outcomes and creating a supportive and inclusive environment for our team members.
$39k-65k yearly est. 3d ago
HH Plus Care Coordinator
Choice of New Rochelle In 3.4
Customer support representative job in Peekskill, NY
Job Description
Title: Health Home Plus Client Care Coordinator
Reports To: Client Care Supervisor
FLSA: Non-Exempt
Status: Full-time
Supervisory Responsibility: Not Applicable
About CHOICE:
CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need.
Essential Functions of the Role:
The Intensive Case Managers operate within a multidisciplinary unit and include Client Care Coordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, care coordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions.
The role of the Intensive Care Manager includes, but is not limited to the following tasks:
Position Responsibilities:
Providing a timely outreach to new referrals
Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs.
Completing members needs assessment to determine appropriate services and inform the care plan.
Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment.
Providing monitoring and reviewing of cases through planned outreach, incoming contacts, care coordination and utilizing rounds, weekly reports, and individual supervision.
Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases.
Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues.
Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence.
Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts.
Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs.
Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts.
Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system.
Provide case closure/discharge at the time of completion.
Follow all workflows meeting regulatory and accreditation requirements.
Maintain a consistent caseload within parameters as defined by clinical leadership. Communicate as needed with clinical supervisor to address caseload balancing.
Position Requirements:
Education: 1. A bachelor's degree in one of the fields listed below; or 2. A NYS teacher's certificate for which a bachelor's degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor's degree; or 4. A Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC).
Qualifying education: includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or another human services field.
AND
Experience Two years of experience: 1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or 2. In linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing, and financial services). A master's degree in one of the listed education fields may be substituted for one year of Experience.
Licenses: Current valid and unrestricted Driver License.
Salary Range: $42,500 - $47,000
$42.5k-47k yearly 7d ago
Automotive Customer Service Advisor - 2790
Tupeloms
Customer support representative job in Kingston, NY
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$30k-37k yearly est. 21h ago
Licensed Insurance Customer Service
Eric Jaslow-State Farm Agency
Customer support representative job in Nyack, NY
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Bonus
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
Bilingual (Spanish/English) preferred.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$31k-46k yearly est. 15d ago
Senior Client Associate
World Insurance Associates 4.0
Customer support representative job in Ramsey, NJ
Objective The Senior Client Associate is a support position for the office. Responsibilities include data gathering and analysis, development of financial planning recommendations, implementation and portfolio management. Associates may also participate in developing investment and financial planning strategies as part of the firm's Investment Committee and Financial Planning Committee. The Senior Client Associate will deliver high-quality service and operational support to retirement plan and wealth management clients by managing day-to-day inquiries, coordinating account operations, and ensuring accurate and timely execution of all client service activities. This role supports advisors in providing an exceptional client experience and helps maintain the firm's operational efficiency and compliance standards.
Typical Duties and Responsibilities:
Wealth Management:
Leads the preparation of client investment reviews and financial plans, enabling advisors to maintain a high-touch service model while expanding capacity.
Oversees daily model trading and rebalancing for all managed portfolios, ensuring accuracy and compliance across mutual fund, ETF, UMA, and Pontera platforms.
Manages Addepar and Tamarac systems (performance reporting, client portals, billing) to maintain data integrity.
Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance and making sure key information and documentation remains current
Process account onboarding tasks: client intake forms, custodial applications, money movements, transfers (ACATs), and account maintenance changes.
Assist with trading and rebalancing workflows by preparing trade files, confirming allocations, and monitoring settlement activity (as permitted by firm policy).
Produce portfolio reports, RMD reminders, tax document packets, and quarterly statements.
Coordinate with custodians to resolve account issues, update beneficiary designations, and support tax reporting needs.
Serves as a key client contact for investment-related inquiries, ensuring responsive service and client satisfaction
Owns account setup, trading, rebalancing for all Pontera accounts
Assist in preparing due diligence materials for Product Review Committee
Retirement Plan Services:
Works with home office affiliates in preparing of all investment and plan reviews for plan advisors.
Acts as the primary liaison between clients and recordkeepers, coordinating investment changes, data integrity, and issue resolution
Client service, including preparing for client meetings, planning updates, portfolio changes and reviews, information data gathering, portfolio returns, and implementation of recommendations
Serve as the first point of contact for client inquiries by phone and email; triage questions related to retirement plans, investment accounts, and general service needs.
Prepare meeting materials, performance reports, fee disclosures, and follow-up summaries for both retirement plan sponsors and wealth management clients.
Support advisors during client meetings by organizing documentation and managing pre- and post-meeting workflows.
Maintain a high level of professionalism and service quality consistent with industry regulatory expectations.
Position Requirements
Experience with Tamarac, Addepar and Schwab Advisor Center
Series 65 or equivalent
Ability to multi-task and manage time effectively
A team player, with strong leadership skills
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Excellent written and oral communication skills and listening skills
Desire/ability to work successfully in a small company environment
Detail-oriented focus and a professional demeanor
Perks & Benefits
401(k) with Employer Match
Health Insurance (with HSA option)
Dental Insurance
Vision Insurance
Life Insurance
Flexible Paid Time Off Policy
Flexible Spending Account (FSA)
Healthy Work/Life Balance
Maternity/Paternity Leave Policy
About World Investment Advisors
As part of World Insurance Associates, World Investment Advisors is a nationally recognized financial services firm dedicated to providing the industry's premier wealth management and retirement plan investment advisory services to individuals, high net worth families and employers. Collectively, WIA and its affiliates advise pm $76B assets
1
across 65 offices and 310 team members.
Stimulating Environment
At World Investment Advisors, we strive to provide a challenging, stimulating environment for the best and brightest in the industry. We believe our employees can best serve our clients and advisors in an atmosphere where individuals are treated fairly, where professional growth is fostered and encouraged, and where a healthy balance between work and home life is respected and preserved. We promote a friendly and collaborative work environment. We are motivated by team camaraderie and are obsessed with doing the right thing for our plan sponsor clients and their plan participants.
Team-Oriented
Professionals typically work together in teams with multiple people from different departments to meet our clients' needs. Our junior staff works with their team members to develop the skills and knowledge to succeed and assume more senior level positions as they progress at our firm. We welcome team members from different backgrounds with different perspectives to help us innovate and make a difference for our customers and our communities.
Why World?
Great company culture with an awesome team-oriented atmosphere!
Mentorship Opportunities
Ability to serve on different internal steering committees (Charitable Giving, DEI, Social, etc.)
Professional growth opportunities
Friendly and collaborative work environment
Employee perks including fun team building opportunities, yoga/wellness, charitable giving/volunteering
Compensation
This position is located in Illinois. The base salary for this position at the time of this posting may range from $75,000 to $90,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit ************************************** for more details.
World Investment Advisors is an equal opportunity employer. We believe the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. World is committed to equality and deeply believes in diversity in sexual orientation, gender, race, religion, ethnicity and other qualities that makes us all different.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
1
As of December 31, 2023, the WIA network of advisors and firms collectively provides support to over $55.4 billion in assets across a variety of channels including investment management and retirement plan consulting services. This includes regulatory assets under management (AUM) of over $24.5 billion.
#LI-GP1
$75k-90k yearly Auto-Apply 20d ago
Customer Care Coordinator $18 Hourly
Raymour & Flanigan Furniture 4.6
Customer support representative job in Poughkeepsie, NY
At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!
Expectations:
* Schedule & confirm customer repair service calls.
* Coordinate & communicate with repair technician.
* Work independently to resolve customer service issues.
* Adhere to proper Warranty and protection guidelines.
* Serve as liaison between customers and the repair technician.
* Complete reports and other tasks/assignments as required.
* You must have excellent listening skills and the ability to work independently and with a team.
* Perform additional functions that may be assigned at the discretion of management.
Qualifications:
* Excellent phone etiquette
* Interpersonal skills
* Strong computer skills
* Excellent time Management
* Ability to work independently
* Ability to multi-task
* Customer service skills
* Experience in a fast-paced environment
* Prior call center experience and prior dispatcher experience is preferable.
* High School Diploma or equivalent
* Able to work day, night and weekend hours
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
$36k-54k yearly est. 5d ago
Account Manager/Service Specialist
Interfuse Staffing
Customer support representative job in Hawley, PA
Key Responsibilities:
Act as a primary support resource for Account Partners, aiding in client management and project coordination.
Diligently track and manage account renewals, ensuring all processes are timely and seamlessly executed.
Issue necessary documentation such as binders, certificates, ID cards, and endorsements, supporting the comprehensive servicing of accounts.
Collaborate with the Accounting Department to facilitate transaction processes.
Oversee claims processes to guarantee they are addressed promptly and equitably.
Prepare and maintain detailed client files and ensure accurate data entry in our computer systems.
Negotiate with carriers to secure favorable renewal terms.
Assist in the preparation of client renewal materials and explore additional policy options to enhance client offerings.
Handle the preparation and processing of critical documents including proposals, quotes, and applications.
Support Account Partners in remarketing efforts to maximize client retention.
Maintain robust internal communications to provide effective administrative support.
Participate in professional development opportunities, including seminars and training programs.
Qualifications:
High School Diploma or equivalent required; further education or certifications are a plus.
3-5 years of relevant experience, preferably in a support or customer service role within the insurance sector.
Must obtain a Pennsylvania Insurance License within a designated timeframe post-hire.
Proficient with basic computer operations and software.
Excellent communication skills, both written and verbal.
Demonstrated reliability and a strong work ethic.
Capable of multitasking in a fast-paced environment.
Positive attitude, patience, and a keen desire to learn and grow within the industry.
What We Offer:
A supportive and inclusive workplace.
Opportunities for professional growth and development.
Competitive compensation and benefits package.
$30k-51k yearly est. 60d+ ago
Client Specialist Key
Knitwell Group
Customer support representative job in Ridgewood, NJ
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00057 Ridgewood NJ-Ridgewood,NJ 07450Position Type:Regular/Part time
Pay Range:
$16.92 - $21.15 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$16.9-21.2 hourly Auto-Apply 26d ago
Call Center Operator (Bilingual)
Cornerstone Family Healthcare 4.1
Customer support representative job in Newburgh, NY
Full-time Description
Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY.
RATE OF PAY/SALARY: $17.00 per hour
PLUS
Monthly incentives available
WORK LOCATION(S): Newburgh, NY
STATUS: Per Diem, Full Time
CORNERSTONE BENEFITS:
Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays I Monthly incentives available
CORNERSTONE'S MISSION:
Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.
JOB SUMMARY:
This is NOT a remote job!
Provides excellent customer service at all times; politely greets patients, responds accurately and appropriately and thanks them for calling.
Makes appointments for new and existing patients using the practice management system template.
Coordinates with departmental Patient Services Representatives and nursing staff to accommodate patient's requests for earlier appointments.
Verifies all demographic and insurance information gathered from each patient and posts it accurately in the practice management system.
Verifies all insurance information, including eligibility, PCP and referrals, if required for the visit type and insurance.
Provides back-up support for patient registration as requested by management.
Attends monthly departmental meetings.
Handles other duties as assigned.
Requirements
Bilingual: Fluent in Spanish
High School Diploma or High School Equivalency Diploma
For PER DIEM shift - Flexible schedule coordinated monthly with management. Must work at least two weekend days per month (9am-5pm),
(Cannot work more than 30 hours per week).
Please Note:
Training schedule for the per diem shifts is Monday-Friday 9am-5pm for 5 weeks.
Salary Description $17.00
$17 hourly 60d+ ago
Signage Consultant / Customer Service Representative
Fastsigns 4.1
Customer support representative job in Kingston, NY
Benefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Signage Consultant / Customer Service Representative
Kingston, NY
FASTSIGNS of Kingston, NY
Are you passionate about helping customers and interested in the dynamic world of signage? Join our team at FASTSIGNS of Kingston, NY, where creativity meets customer care. We are seeking a dedicated and energetic Customer Service Representative to be our friendly face and voice of our company.
Key Responsibilities:
- Serve as the first point of contact for clients, providing exceptional service via phone, email, and in-person interactions.
- Assist customers with inquiries about our range of signage products and services.
- Coordinate order processing and track project timelines, ensuring customer satisfaction throughout each stage.
- Collaborate with our design and production teams to ensure customer requirements are met.
- Address and resolve customer concerns promptly and professionally, striving to exceed expectations.
Qualifications:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Proficiency in basic computer applications and ability to learn new software.
- Experience in customer service or a related field is preferred, but not required.
- Enthusiasm for learning about the signage industry and a willingness to contribute to a team environment.
What We Offer:
- Competitive salary and benefits package.
- A supportive and engaging work environment.
- Opportunities for professional growth and development within the company.
- A proven training program
- A chance to work with a creative and passionate team.
- A sense of satisfaction and accomplishment: seeing ideas become real signs that our clients are proud of.
Benefits for you:- Paid Vacation
- Sick Time
- Weekends off
- Matching Simple IRA Plan
- Bonus programs
- Professional development and advancement opportunities
- Branded clothing
- Personal project/family event free signage (per year allowance)
- Free signage for your favorite charity (per year allowance)
- Supplemental Health Insurance (Aflac)
If you are ready to embark on a rewarding career as a Signage Consultant with FASTSIGNS, we'd love to hear from you! Please submit your resume.
FASTSIGNS of Kingston, NY, is an equal-opportunity employer and is individually owned and operated Compensation: $19.00 - $26.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$19-26 hourly Auto-Apply 60d+ ago
Senior Client Associate
World Insurance Associates, LLC 4.0
Customer support representative job in Ramsey, NJ
Job DescriptionPosition Objective The Senior Client Associate is a support position for the office. Responsibilities include data gathering and analysis, development of financial planning recommendations, implementation and portfolio management. Associates may also participate in developing investment and financial planning strategies as part of the firm's Investment Committee and Financial Planning Committee. The Senior Client Associate will deliver high-quality service and operational support to retirement plan and wealth management clients by managing day-to-day inquiries, coordinating account operations, and ensuring accurate and timely execution of all client service activities. This role supports advisors in providing an exceptional client experience and helps maintain the firm's operational efficiency and compliance standards.
Typical Duties and Responsibilities:
Wealth Management:
Leads the preparation of client investment reviews and financial plans, enabling advisors to maintain a high-touch service model while expanding capacity.
Oversees daily model trading and rebalancing for all managed portfolios, ensuring accuracy and compliance across mutual fund, ETF, UMA, and Pontera platforms.
Manages Addepar and Tamarac systems (performance reporting, client portals, billing) to maintain data integrity.
Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance and making sure key information and documentation remains current
Process account onboarding tasks: client intake forms, custodial applications, money movements, transfers (ACATs), and account maintenance changes.
Assist with trading and rebalancing workflows by preparing trade files, confirming allocations, and monitoring settlement activity (as permitted by firm policy).
Produce portfolio reports, RMD reminders, tax document packets, and quarterly statements.
Coordinate with custodians to resolve account issues, update beneficiary designations, and support tax reporting needs.
Serves as a key client contact for investment-related inquiries, ensuring responsive service and client satisfaction
Owns account setup, trading, rebalancing for all Pontera accounts
Assist in preparing due diligence materials for Product Review Committee
Retirement Plan Services:
Works with home office affiliates in preparing of all investment and plan reviews for plan advisors.
Acts as the primary liaison between clients and recordkeepers, coordinating investment changes, data integrity, and issue resolution
Client service, including preparing for client meetings, planning updates, portfolio changes and reviews, information data gathering, portfolio returns, and implementation of recommendations
Serve as the first point of contact for client inquiries by phone and email; triage questions related to retirement plans, investment accounts, and general service needs.
Prepare meeting materials, performance reports, fee disclosures, and follow-up summaries for both retirement plan sponsors and wealth management clients.
Support advisors during client meetings by organizing documentation and managing pre- and post-meeting workflows.
Maintain a high level of professionalism and service quality consistent with industry regulatory expectations.
Position Requirements
Experience with Tamarac, Addepar and Schwab Advisor Center
Series 65 or equivalent
Ability to multi-task and manage time effectively
A team player, with strong leadership skills
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Excellent written and oral communication skills and listening skills
Desire/ability to work successfully in a small company environment
Detail-oriented focus and a professional demeanor
Perks & Benefits
401(k) with Employer Match
Health Insurance (with HSA option)
Dental Insurance
Vision Insurance
Life Insurance
Flexible Paid Time Off Policy
Flexible Spending Account (FSA)
Healthy Work/Life Balance
Maternity/Paternity Leave Policy
About World Investment Advisors
As part of World Insurance Associates, World Investment Advisors is a nationally recognized financial services firm dedicated to providing the industry's premier wealth management and retirement plan investment advisory services to individuals, high net worth families and employers. Collectively, WIA and its affiliates advise pm $76B assets1 across 65 offices and 310 team members.
Stimulating Environment
At World Investment Advisors, we strive to provide a challenging, stimulating environment for the best and brightest in the industry. We believe our employees can best serve our clients and advisors in an atmosphere where individuals are treated fairly, where professional growth is fostered and encouraged, and where a healthy balance between work and home life is respected and preserved. We promote a friendly and collaborative work environment. We are motivated by team camaraderie and are obsessed with doing the right thing for our plan sponsor clients and their plan participants.
Team-Oriented
Professionals typically work together in teams with multiple people from different departments to meet our clients' needs. Our junior staff works with their team members to develop the skills and knowledge to succeed and assume more senior level positions as they progress at our firm. We welcome team members from different backgrounds with different perspectives to help us innovate and make a difference for our customers and our communities.
Why World?
Great company culture with an awesome team-oriented atmosphere!
Mentorship Opportunities
Ability to serve on different internal steering committees (Charitable Giving, DEI, Social, etc.)
Professional growth opportunities
Friendly and collaborative work environment
Employee perks including fun team building opportunities, yoga/wellness, charitable giving/volunteering
Compensation
This position is located in Illinois. The base salary for this position at the time of this posting may range from $75,000 to $90,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit ************************************** for more details.
World Investment Advisors is an equal opportunity employer. We believe the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. World is committed to equality and deeply believes in diversity in sexual orientation, gender, race, religion, ethnicity and other qualities that makes us all different.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
1As of December 31, 2023, the WIA network of advisors and firms collectively provides support to over $55.4 billion in assets across a variety of channels including investment management and retirement plan consulting services. This includes regulatory assets under management (AUM) of over $24.5 billion.
#LI-GP1
Powered by JazzHR
XleMHbEcPW
$75k-90k yearly 21d ago
Client Specialist
Knitwell Group
Customer support representative job in Rockleigh, NJ
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01262 Chimney Rock, NJ-Bound Brook,NJ 08805Position Type:Regular/Part time
Pay Range:
$16.42 - $20.55 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$16.4-20.6 hourly Auto-Apply 46d ago
Learn more about customer support representative jobs
How much does a customer support representative earn in Middletown, NY?
The average customer support representative in Middletown, NY earns between $34,000 and $54,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.
Average customer support representative salary in Middletown, NY