Customer support representative jobs in Saint George, UT - 92 jobs
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Customer Experience Associate
Customer Experience Associate
Primary Residential Careers 4.7
Customer support representative job in Centennial Park, AZ
The Customer Experience Associate I will provide frontline support to PRMI's customers. They will handle basic inquiries and resolve straightforward issues through various channels, such as phone calls, emails, and chat. They will assist the customer with account level information, troubleshooting problems with their account, and maintaining accurate records for interactions. They are responsible for providing consistent and accurate information. They will have a focus on prompt and professional assistance to customers, contributing to overall customer satisfaction.
Responsibilities/Duties/Functions/Tasks
o Basic Support: Provide frontline support to customers via phone, email, chat, or in person.
o Issue Resolution: Assist customers with basic inquiries, troubleshooting, and problem-solving.
o Product Knowledge: Acquire a basic understanding of the company's policies and procedures to effectively assist customers.
o Training: Participate in extensive, ongoing training.
o Documentation: Maintain accurate records of customer interactions and transactions.
o Customer Satisfaction: Ensure customer satisfaction by addressing concerns promptly and professionally.
o Escalation: Escalate complex issues to higher-level support or management as needed and in accordance with procedures.
o Feedback: Provide feedback to management regarding recurring issues or customer concerns.
o Performance: Demonstrate a basic ability to manage customer inquiries with professionalism and within a timely manner.
Qualifications
o 0 - 12 months tenure.
o No Prior Experience Required
o Graduate level writing & communication skills.
o Strong communication, analytical, and problem-solving skills
o Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions.
o Ability to function well in a high-paced and at times stressful environment.
Supervisory responsibilities
· NA
Preferences
· NA
Company Conformance Statements
In the performance of assigned tasks and duties all employees are expected to conform to the following:
§ Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines.
§ Act within delegated authorities and adheres to applicable policy and procedures associated with such authorities.
§ Contribute to establishing a respectful workplace where diversity is critical to innovation and growth.
§ Ensure every action and decision is aligned with PRMI values.
§ Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role at PRMI.
§ Realize team synergies through networking and partnerships across PRMI.
§ Embrace change; act as advocate and role model, promoting an approach of continuous improvement.
§ Maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs. Take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions.
§ Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
§ Work effectively as a team contributor on all assignments.
§ Perform quality work within deadlines.
§ Respect client and employee privacy.
Work Requirements
Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. To maintain and ensure secure privacy of borrower (and other protected) information, an essential function of this job may require physical attendance in a defined office space. (i.e. branch or corporate office location). Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
$31k-40k yearly est. 28d ago
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Customer Account Specialist
American Packaging Corporation 4.5
Customer support representative job in Cedar City, UT
At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a “Best of the Best” in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future.
Customer Account Specialist
LOCATION: Cedar City, UT
SUMMARY: To professionally and effectively communicate with customers and respond to customer requests for order placement, delivery of finished goods, quotations and all other inquires or requested information. To service both the external and internal customer by accurately and efficiently processing information by means of systems and procedures.
REPORTS TO: Customer Service Manager
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Participate in training, embrace concepts of and actively practice the SPOT Safety Program fundamentals to aid American Packaging Corporation's efforts to achieve a zero-accident rate.
Verify purchase order information with customers.
Request customer numbers and specification sheets from the appropriate departments as needed.
Data entry of information into the AS400/Radius order entry programs (create item numbers, etc.)
Identify and collect all information required for creating orders.
Authorize and provide information for invoicing all graphics related preparation, plate, and cylinder costs.
Follow Up with scheduling until acknowledged have ready date is acquired.
Distribute order to appropriate departments and send out order acknowledgment to customer.
Processing all changes to orders when required.
Create shipping releases in AS400/Radius program, make any needed changes, and track open shipments.
Track open releases, verify finished goods availability, and notify customer of any quantity deviation.
Generate account specific reports including but not limited to inventory of finished goods, raw materials, order status as needed.
If applicable, maintain Vendor Managed Inventory programs through weekly reporting to customer. Some programs also require that the customer account specialist place the orders for the customers under specific guidelines set by them.
Investigate all customer related inquires. Expedite information to customer, sales representative, and/or manufacturing including, but not limited to the processing of price quotations, samples, brochures, or any other pertinent information necessary in obtaining or maintaining new business.
Monitor aged inventory and communicate procedures to customers, and APC Sales team to ensure timely pre-billing and/or shipping of aged inventory.
Professionally and effectively respond to any and all customer complaints through following procedures:
I. Retrieve required and appropriate information from customer or sales.
II. Complete and distribute complaint form to appropriate departments, provide photos to APC's Quality department, and request samples from the customer.
III. Follow up until appropriate disposition of complaint is provided.
IV. Provide corrective action to customer, ensuring satisfactory resolution.
Investigate and provide the necessary information to both external and internal customers as may be requested or deemed necessary, which may not be specifically outlined above.
Attend and participate in all scheduled meetings (Continuous Quality Improvement, safety, special projects, departmental, etc.).
Comply with all company policies and procedures.
Business travel (infrequent) may be required.
Other duties as assigned.
Roto/FPL Specific duties:
Provide graphics department with order information for artwork processing - entering design validation requirements - some customers may have more complexity/requirements due to how frequently they change and the volume
Generate final order from AS400/Radius with all required information for sign off by appropriate departments.
Complete and supply all necessary components included in Final Order Job Jacket(s).
Requirements
QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Advance degree from accredited college or university, three years related experience and/or training. Will consider an equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers,
common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw
and interpret bar graphs. Ability to calculate figures and amounts such as discounts,
interest, proportions, and percentages.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists. Ability to interpret a variety of
instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear. The employee must occasionally lift and/or move up to 30 pounds. Any lifting over 30 pounds would require assistance. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.
If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:
***************************************
$29k-37k yearly est. Easy Apply 23d ago
Consultant Support Representative
Paparazzi Accessories 3.9
Customer support representative job in Saint George, UT
Join Our Dynamic Team as a Consultant Support Superstar!
Position: Consultant SupportRepresentative (Full Time, Non-Remote)
Hours: Monday - Friday 9:00 a.m. - 5:30 p.m.
Compensation: $18.00/hour + Comprehensive Benefits Package, including company-paid health insurance (available after just 31 days!) and 401(k) with employer matching!
Are you ready to embark on a journey where every interaction is an opportunity to make a difference? As a Consultant SupportRepresentative, you're not just part of a support center - you're impacting lives and shaping success stories! Join our vibrant support team where every interaction is a chance to shine and build lasting brand loyalty.
Why Us?
Competitive Compensation: Start strong with $18.00/hour and benefit from our comprehensive package.
Exceptional Benefits: Enjoy company-paid health insurance (available after only 31 days!) and a robust 401(k) plan with company matching, among other valuable benefits that truly support you.
Impactful Work: Be the hero our Independent Consultants deserve by providing top-notch support and solutions.
Team Excellence: Join a world-class team where your dedication to service is celebrated and valued every day.
Growth Opportunities: Unlock your potential in an environment that fosters learning, development, and career advancement.
Key Responsibilities:
Solving Challenges: Dive into inquiries, explore solutions, and deliver resolutions with finesse and efficiency.
Personalized Support: Treat every interaction as an opportunity to go above and beyond, exceeding expectations with every call and email.
Database Wizardry: Keep our consultant profiles in top shape by maintaining accurate and detailed records.
Desired Skills and Qualifications:
Passion for Service: High school graduate or equivalent, with a knack for delighting customers. Some college or higher education? Even better!
Customer Service Savvy: Bring 1-3 years of customer service experience to the table, ready to tackle any challenge with a smile.
Team Spirit: Thrive in a collaborative environment where teamwork makes the dream work.
Computer Comfort: Proficient with basic computer skills and quick to adapt to various software systems in a fast-paced environment.
What We Offer:
Positive Environment: Join a team that values integrity, professionalism, and camaraderie.
Training and Development: Elevate your skills with ongoing training and support.
Career Growth: Your success is our success - grow with us!
Apply Today!
Join us in making every interaction count - apply now and embark on a rewarding career journey filled with growth, fulfillment, and endless opportunities to shine!
Note: Paparazzi Accessories maintains a drug-free workplace and this position is based in-office. All employment offers are contingent upon successfully passing pre-employment screenings.
$18 hourly Auto-Apply 60d+ ago
Customer Sales Representative
Fabulous Freddy's
Customer support representative job in Saint George, UT
Job Description
As a Customer Sales Representative, your primary responsibility is to ensure fabulous customer service at our gas island. You will promote and attempt to sell our various services, promotions, and discounts to customers while assisting them with fueling their vehicles.
Primary Responsibilities:
- Greet customers with a warm and welcoming attitude, ensuring a fabulous experience.
-Proactively promote and attempt to sell car washes, detail services, and other promotional items.
-Encourage customers to download our app and enroll in our loyalty program.
- Assist customers with fueling their vehicles.
- Process customer transactions for purchases in-store, including collecting payments, dispensing change, and issuing receipts.
- Maintain cleanliness of the fuel island
-Miscellaneous duties as assigned
Benefits:
- Fabulous advancement opportunities.
- Enjoy a casual and fun workplace atmosphere.
- Receive free employee car washes every pay period.
- Access employee discounts on in-store products.
- 401K, health, and dental benefits based on eligibility.
- Earn paid time off based on eligibility.
Job Requirements:
- Ability to stand, walk, stoop, kneel, and crouch as needed during shifts.
- Capable of lifting and moving up to 10 pounds regularly, with occasional heavier lifting.
- Willingness to work outdoors in various weather conditions.
$32k-45k yearly est. 14d ago
Customer Service Representative - Part Time Patient Registration
R1 Revenue Cycle Management
Customer support representative job in Saint George, UT
Shift Hours: Part-time, PRN as needed R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
* Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
* Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
* Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
* A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
* High School Diploma or GED
* Excellent customer service experience
For this US-based position, the base pay range is $15.50 - $23.21 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
$15.5-23.2 hourly Auto-Apply 16d ago
Customer Service Representative - St. George, UT
Kedia Corporation
Customer support representative job in Saint George, UT
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-36k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Brandon Hunt-State Farm Agent
Customer support representative job in Saint George, UT
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$27k-36k yearly est. 12d ago
Customer Service Representative - State Farm Agent Team Member
Chris Bolton-State Farm Agent
Customer support representative job in Saint George, UT
Job DescriptionBenefits:
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Chris Bolton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$27k-36k yearly est. 15d ago
Customer Service Representative
Glass Doctor
Customer support representative job in Saint George, UT
We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience.
As a Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
If you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action, then this might be the perfect job for you. We are searching for someone who is driven to provide the highest level of customer service and satisfaction and who can effectively manage a variety of situations on a day day-to-day basis.
Specific Responsibilities:
Meet or exceed monthly sales goals.
Receive incoming calls in a professional and courteous manner.
Perform marketing and sales functions to sell additional work and earn business.
Complete work orders, return customer calls, and respond to customer complaints.
Schedule job routes for technicians and measurements
Monitor and interact with customers on social media.
Perform other duties as needed which may include cross-training in related positions.
Job Requirements:
Prior experience in the auto and/or flat glass industry is a plus.
Strong Computer skills are required with working knowledge of Micro Soft Outlook, Excel, Word, an Power Point.
Proficiency in navigating tablet-based technology.
Excellent communication skills
Good organizational and time management skills
Professional appearance and personality
Bi-lingual is a plus but not a requirement.
Able to maintain a friendly demeanor while efficiently multitasking.
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager, Brandi will follow up! Compensation: $12.00 - $16.00 per hour
Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own.
Notice
Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
$12-16 hourly Auto-Apply 60d+ ago
Customer Service Rep(07549) - 167 N 100 W
Domino's Franchise
Customer support representative job in Cedar City, UT
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product. Receive and process telephone orders
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Additional Information
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$27k-35k yearly est. 7d ago
Customer Service Rep II
Align Precision-Cedar City, LLC
Customer support representative job in Cedar City, UT
Act as resource to customers on non-product related customer service requests and issues. Coordinate with other internal departments to resolve issues and follow through with client until completion. May take escalated calls from call center agents and use limited discretion/decision-making authority as needed to resolve customer issues. For product or service-related inquires, transfer customer to appropriate technical support group. May provide non-technical initial client on-boarding in absence of dedicated resource within organization. Enters and tracks service work orders and ensures account information and recorded data is accurate. Assists with development and coordination of daily workforce plans to maximize customer service and employee efficiency. Processes customer orders and monitors and updates customer information in CRM. Responds to customer inquiries and requests. Generates reports on open orders to facilitate their completion up to and including invoicing. Interviews customers to obtain information and explain available services. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems.
Essential Duties and Responsibilities include, but are not limited to:
Understand and support program team to attain performance objectives
Provide support to other program teams when needed
Coordinate purchase order placement, part build lead times, necessary tools, digital data, shipment dates, part statuses and delivery reports, etc.
Communicate with customers to verify orders, define and make targets accordingly
Coordinate with program team regarding issues and facilitate coordination between internal and external customerCustomer Meetings including Conference Calls, Onsite meetings, and Offsite Meetings.
Other duties as assigned
Qualifications:
Experience and Education:
1-2 years of relevant experience
High school degree or equivalent plus advanced training
Technical Skills:
Knowledgeable in the use of Microsoft Office software and Windows operating system
Working knowledge of general office procedures, filing systems, data entry techniques and business equipment
Ability to thrive in a changing, fast-paced growing and dynamic business
Detail oriented and able to manage multiple projects simultaneously
Strong written and verbal communication skills
Excellent organization skills and attention to detail
Physical Requirements:
Extended screen time
Long periods of sitting
Potentially long hours
Supervisory Responsibilities: None.
Travel Required: Minimal
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the employee(s) will possess the skills, aptitude, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety to themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
Affirmative Action/Employment Opportunity (EEO) Statement: ALIGN PRECISION is an equal opportunity employer and values diversity at our company. We are committed to creating a workplace where all qualified individuals are welcome and can thrive, regardless of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, disability status, or any other characteristics protected by law.
$27k-35k yearly est. 9d ago
Customer Service Representative
Security Finance 4.0
Customer support representative job in Cedar City, UT
* Do you thrive on making a positive, lasting impact on people? * Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training? * Do you want multiple opportunities to advance your career?
* Do you want to work in an open, office environment?
You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest!
In this role, you can expect to:
* Provide outstanding customer service both on the phone and in-person.
* Market for new and continued customer business.
* Prepare and process loans and income tax returns.
We offer:
* TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
* An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
* Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals!
* Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
* Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story.
We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.
Come Begin Your Story!
$28k-36k yearly est. 4d ago
Customer Service Representative
Village Capital & Investment 3.7
Customer support representative job in Hildale, UT
Job Description
Job Title: Customer Service Representative
Job Type: Full Time
Company: Village Capital & Investment LLC
Introduction:
Village Capital is a well-established mortgage company committed to delivering a quick, efficient, and quality mortgage loan process to our customers and business partners. We are a nationwide mortgage lender specializing in FHA, VA, USDA Loans. We are a lender/servicer, who works with loan originators, brokers, and correspondents to offer our customers great rates and good terms.
Key Responsibilities:
Receiving inbound calls from current and potential clients
Place outbound calls to follow up with clients on a resolution to their issue
Assisting with their basic mortgage needs to achieve one call resolution
Engage in a meaningful conversation in order to build rapport and assist the client with all aspects of their mortgage.
Partner with internal and external departments to resolve client issues
Basic Qualifications:
High school or equivalent (Preferred)
Computer skills: 1 year (Preferred)
Customer Service Experience
Excellent Phone Etiquette
Keeping composure during stressful predicaments
Possess a strong work-ethic
Must be attentive to detail
Must be computer proficient (Excel, Word, Gmail, Google, etc.)
Always seeking to improve
Commitment to confidentiality
Essential organizational skills
Exceptional verbal and written communication
Benefits:
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
In Summary:
If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!
$30k-37k yearly est. 21d ago
Customer Service Account Representative
Matsun Nutrition
Customer support representative job in Mesquite, NV
Job DescriptionBenefits:
Employee discounts
Opportunity for advancement
Training & development
We're a growing custom contract manufacturer of high-quality liquid dietary supplements. We produce tailored products for clients and our own branded line in a fast-growing industry. Join our team in a role that blends dedicated customersupport with new sales growth!
Be the main contact for existing accounts and help bring in new clients. Handle mostly email communication (30+ daily in busy seasons), occasional discovery calls, issue resolution, quoting support, and guiding prospects to orders. No manufacturing or supplements experience requiredwe train and have seen people thrive starting from scratch!
**Key Responsibilities**
- Manage client relationships via email/phone: Resolve issues, de-escalate concerns, and keep clients happy.
- Support sales growth: Listen in discovery meetings, prepare quotes, and close new orders.
- Juggle high-volume tasks: Orders, labels, shipping, follow-upsprioritize and meet deadlines.
- Own your work: Provide accurate details internally and take accountability for results.
**Required Skills**
- Excellent written communication (email-focusedclear and professional).
- Strong listening, customer focus, and resilience in tough situations.
- Great time management and multitasking in a fast-paced environment.
- Attention to detail, adaptability, and confident decision-making (know when to say no).
- Ownership mindset: Own mistakes and focus on solutions.
**Compensation**
- Starting: $16.00/hour
- Potential to increase to $20.00/hour based on performance
- Future potential to commissions on new sales and account growth
**Nice-to-Haves**
-(not required): Customer service/sales support experience or interest in health products (training provided!).
If you're detail-oriented, empathetic, resilient, and motivated by building client relationships that drive salesapply even if this industry is new to you!
$16-20 hourly 10d ago
Customer Service Clerk
Cedar Band Corporation
Customer support representative job in Cedar City, UT
Description:
At the Cedar Band Travel Plaza, our Customer Service Clerks are at the core of our professional team. Our Customer Service Clerks share the responsibility of maintaining a high standard of customer service, housekeeping, signs, pricing, and cash register operations (POS) while generating sales and handling loss prevention. Our Customer Service Clerks are the primary contact for customers in addressing and answering questions, inquiries, and complaints. Maintaining high performance at a fast pace for customer productivity is our Customer Service Clerk's role.
$14.00 per hour starting wage
PART-TIME, 20-30 hours a week (3-4 days)
Quarterly Performance Bonuses Eligible
We offer our Customer Service Clerks Quarterly Performance Bonus, Team and individual Incentives, 401-K Retirement, special Holiday Pay, a Wellness Program, Mental Health Plan, and Nation-wide Discount Program, as well as additional opportunities to perform and maintain a high level of excellence. Join our team and start working with great people; meet travelers from across the country in a friendly and fast-paced environment; and be part of a unique opportunity that is Tribally owned.
Essential Functions
The Customer Service Clerks perform the following duties and responsibilities (and others as assigned by management). (
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions)
1. Ensure that each customer receives outstanding Customer Service by providing a friendly environment that includes greeting and acknowledging every customer, maintaining outstanding standards, and solid product knowledge.
2. Maintain an awareness of all product knowledge information, merchandise promotions, and advertisements.
3. Assist in floor moves, merchandising, display maintenance, processing, and replenishing merchandise; participate in receiving and monitoring floor stock, and housekeeping.
4. Adhere to all Company policies, procedures, and practices including signing, pricing, and loss prevention.
5. Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
6. Communicate customer requests to management.
7. Breakfast, lunch, and dinner preparation for simple grab-n-go meals.
Requirements:
Essential Competencies
1. Ability to process information/merchandise through the computer system and POS register system.
2. Ability to communicate with associates and guests, read, count, and write to accurately complete all documentation.
4. Ability to freely access all areas of the store including the selling floor, stock room, register, and operate/use all equipment.
5. Ability to climb ladders and move or handle merchandise throughout the store generally weighing 0-50 pounds.
Minimum Qualifications
1. Able to work in a fast-paced environment and maintain productivity.
2. Working knowledge of POS systems.
3. Detail-oriented with great organizational skills.
4. Strong ability to multi-task and effectively manage time.
5. Professionalism for in-person customer service and client focus.
6. Problem-solving/analysis and teamwork orientation.
7. Proficient communicator with technical capacity.
8. Must have a valid Drivers License.
9. Must be at least 18 years of age.
10. Must be able to pass a drug test and background check.
Work Environment
The Customer Service Clerk operates in a fast-paced retail/convenient store environment. This role routinely uses standard store equipment such as computers, phones, filing cabinets, inventory stocking, cleaning, organizing, and more.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of a Customer Service Clerk. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and sit for prolonged periods of time; walk; use hands to finger, handle or feel; and reach with hands and arms; lift up to 50 pounds, carry stock and merchandise, and stoop/crouch.
Position Type/Expected Hours of Work
The Customer Service Clerk is a part-time position, hours of work and days will vary across the seven days of the week, Monday through Sunday, 6:00 a.m. to 12:00 a.m. (midnight) including holidays as assigned/scheduled. Shift assignments will rotate every 2 weeks.
Closing Shifts 4:00pm-12:00am
Required Education and Experience
1. High school diploma or equivalent.
2. Customer service experience (in-person/face-to-face).
Preferred Education and Experience
1. Experience with G-site POS system register
2. Experience working in a gas station, convenience store, or other comparable operation.
Work Authorization/Security Clearance
Must be authorized to legally work within the United States of America.
Other Duties
Please note this job description for the Customer Service Clerk is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$14 hourly 2d ago
Customer Service Rep
Canyonlands Healthcare 4.1
Customer support representative job in Mesquite, NV
Full-time Description
Front Desk Receptionist
Join our dedicated healthcare team as a Front Desk Receptionist, where you will play a vital role in delivering exceptional patient service and ensuring smooth daily operations at our CHC facilities. If you are personable, organized, and committed to providing a welcoming environment for patients and staff alike, we invite you to apply and become part of our supportive community.
Key Responsibilities:
- Greet patients and visitors in a professional, friendly, and hospitable manner, creating a positive first impression.
- Perform a variety of clerical duties related to the day-to-day operations of the front office.
- Update and organize patient information in charts accurately and efficiently.
- Respond to inquiries and requests from staff and patients promptly and professionally.
- Maintain professionalism and excellent customer service at all times with patients, caregivers, and staff.
- Communicate clearly and distinctly during face-to-face interactions and over the telephone.
- Answer a multiline telephone system in a courteous and professional manner.
- Assist with appointment scheduling and maintenance tasks related to the Electronic Patient Management (EPM) system.
- Support other administrative tasks as needed to ensure efficient front office operations.
Skills and Qualifications:
- High school diploma or equivalent required.
- Previous experience in a healthcare or customer service setting preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to handle multiple tasks efficiently and prioritize effectively.
- Proficiency in using office equipment and basic computer applications, including EPM systems.
- Professional appearance and demeanor.
- Ability to maintain confidentiality and adhere to HIPAA regulations.
Employee Benefits:
- Vacation Time
- Paid Leave
- Medical, Dental, Vision, Life
- Short-Term & Long-Term Disability
- Accident & Critical Insurance
- Retirement plan offered
We foster a collaborative and growth-oriented environment where your contributions make a difference. Our organization values diversity, professional development, and a commitment to providing quality care. Join us and be part of a team dedicated to making a positive impact on the lives of our patients and community.
Salary Description $33,800-$47,320 Annually
Customer support representative job in Mesquite, NV
STARTING RATE: $16.00MINIMUM AGE REQUIREMENT: 21 years old LICENSE/CERTIFICATION: State of Nevada Gaming Permit and Alcohol Awareness Card.JOB SUMMARY: Provide customer service for casino established guests in an appropriate and professional manner. Perform job responsibilities in accordance to Company standards, policies, and procedures.
JOB QUALIFICATIONS:
Excellent Customer Service experience is required. Must be computer literate and have proper telephone etiquette. Must be able to read, write, and communicate clearly in English. Must have a positive attitude and the ability to interact with people on all levels.
ESSENTIAL JOB FUNCTIONS:
Enroll guests in the Rewards player program and input data into the computer system.
Promote enrollments on the casino floor by recruiting new player sign ups.
Update player accounts with accurate information and develop ongoing guest relations.
Be aware and involved with Casino Promotions, Drawings, and Tournaments.
Handle guest complaints and discrepancies in an efficient and courteous manner.
Effectively and accurately operate computer equipment, including but not limited too, KCMS, LMS and other computer software assigned.
Execute activities for Slot Tournaments and Special Events including talking on the microphone and decoration setup to creating an exciting atmosphere.
Other job related duties as assigned and instructed by management when trained.
CUSTOMER SERVICE EXPECTATIONS:
Consistently make every guest feel welcome and important.
Respond to guest and fellow team members with efficiency, the utmost care and courtesy.
Project a polished, professional image.
PHYSICAL DEMANDS:
The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, etc. No special physical demands are required to perform the work.
WORK ENVIRONMENT:
The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated. The work environment involves exposure to second hand smoke in a casino. This is a 24 hour/7 day a week work environment with varying shifts including weekends and holidays.
$16 hourly 7d ago
Customer Service Representative - Patient Registration
R1 Revenue Cycle Management
Customer support representative job in Cedar City, UT
Shift Hours: PRN, Part Time, Full Time R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
* Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
* Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
* Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
* A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
* High School Diploma or GED
* Excellent customer service experience
For this US-based position, the base pay range is $16.00 - $22.95 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
$16-23 hourly Auto-Apply 3d ago
Customer Service Representative
Village Capital & Investment 3.7
Customer support representative job in Hildale, UT
Job Title: Customer Service Representative
Job Type: Full Time
Company: Village Capital & Investment LLC
Introduction:
Village Capital is a well-established mortgage company committed to delivering a quick, efficient, and quality mortgage loan process to our customers and business partners. We are a nationwide mortgage lender specializing in FHA, VA, USDA Loans. We are a lender/servicer, who works with loan originators, brokers, and correspondents to offer our customers great rates and good terms.
Key Responsibilities:
Receiving inbound calls from current and potential clients
Place outbound calls to follow up with clients on a resolution to their issue
Assisting with their basic mortgage needs to achieve one call resolution
Engage in a meaningful conversation in order to build rapport and assist the client with all aspects of their mortgage.
Partner with internal and external departments to resolve client issues
Basic Qualifications:
High school or equivalent (Preferred)
Computer skills: 1 year (Preferred)
Customer Service Experience
Excellent Phone Etiquette
Keeping composure during stressful predicaments
Possess a strong work-ethic
Must be attentive to detail
Must be computer proficient (Excel, Word, Gmail, Google, etc.)
Always seeking to improve
Commitment to confidentiality
Essential organizational skills
Exceptional verbal and written communication
Benefits:
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
In Summary:
If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!
$30k-37k yearly est. 60d+ ago
Customer Service Clerk
Cedar Band Corporation
Customer support representative job in Cedar City, UT
Part-time Description
At the Cedar Band Travel Plaza, our Customer Service Clerks are at the core of our professional team. Our Customer Service Clerks share the responsibility of maintaining a high standard of customer service, housekeeping, signs, pricing, and cash register operations (POS) while generating sales and handling loss prevention. Our Customer Service Clerks are the primary contact for customers in addressing and answering questions, inquiries, and complaints. Maintaining high performance at a fast pace for customer productivity is our Customer Service Clerk's role.
$14.00 per hour starting wage
PART-TIME, 20-30 hours a week (3-4 days)
Quarterly Performance Bonuses Eligible
We offer our Customer Service Clerks Quarterly Performance Bonus, Team and individual Incentives, 401-K Retirement, special Holiday Pay, a Wellness Program, Mental Health Plan, and Nation-wide Discount Program, as well as additional opportunities to perform and maintain a high level of excellence. Join our team and start working with great people; meet travelers from across the country in a friendly and fast-paced environment; and be part of a unique opportunity that is Tribally owned.
Essential Functions
The Customer Service Clerks perform the following duties and responsibilities (and others as assigned by management). (
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions)
1. Ensure that each customer receives outstanding Customer Service by providing a friendly environment that includes greeting and acknowledging every customer, maintaining outstanding standards, and solid product knowledge.
2. Maintain an awareness of all product knowledge information, merchandise promotions, and advertisements.
3. Assist in floor moves, merchandising, display maintenance, processing, and replenishing merchandise; participate in receiving and monitoring floor stock, and housekeeping.
4. Adhere to all Company policies, procedures, and practices including signing, pricing, and loss prevention.
5. Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
6. Communicate customer requests to management.
7. Breakfast, lunch, and dinner preparation for simple grab-n-go meals.
Requirements
Essential Competencies
1. Ability to process information/merchandise through the computer system and POS register system.
2. Ability to communicate with associates and guests, read, count, and write to accurately complete all documentation.
4. Ability to freely access all areas of the store including the selling floor, stock room, register, and operate/use all equipment.
5. Ability to climb ladders and move or handle merchandise throughout the store generally weighing 0-50 pounds.
Minimum Qualifications
1. Able to work in a fast-paced environment and maintain productivity.
2. Working knowledge of POS systems.
3. Detail-oriented with great organizational skills.
4. Strong ability to multi-task and effectively manage time.
5. Professionalism for in-person customer service and client focus.
6. Problem-solving/analysis and teamwork orientation.
7. Proficient communicator with technical capacity.
8. Must have a valid Drivers License.
9. Must be at least 18 years of age.
10. Must be able to pass a drug test and background check.
Work Environment
The Customer Service Clerk operates in a fast-paced retail/convenient store environment. This role routinely uses standard store equipment such as computers, phones, filing cabinets, inventory stocking, cleaning, organizing, and more.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of a Customer Service Clerk. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and sit for prolonged periods of time; walk; use hands to finger, handle or feel; and reach with hands and arms; lift up to 50 pounds, carry stock and merchandise, and stoop/crouch.
Position Type/Expected Hours of Work
The Customer Service Clerk is a part-time position, hours of work and days will vary across the seven days of the week, Monday through Sunday, 6:00 a.m. to 12:00 a.m. (midnight) including holidays as assigned/scheduled. Shift assignments will rotate every 2 weeks.
Closing Shifts 4:00pm-12:00am
Required Education and Experience
1. High school diploma or equivalent.
2. Customer service experience (in-person/face-to-face).
Preferred Education and Experience
1. Experience with G-site POS system register
2. Experience working in a gas station, convenience store, or other comparable operation.
Work Authorization/Security Clearance
Must be authorized to legally work within the United States of America.
Other Duties
Please note this job description for the Customer Service Clerk is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary Description $14.00 per hour
$14 hourly 3d ago
Learn more about customer support representative jobs
How much does a customer support representative earn in Saint George, UT?
The average customer support representative in Saint George, UT earns between $28,000 and $45,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.
Average customer support representative salary in Saint George, UT