CUSTOMER SERVICE/SERVICE BOOTH CLERK
Customer support representative job in Saint George, UT
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
Must be 18 or older
Ability to handle stressful situations
Effective written and oral communication skills
Knowledge of basic math (e.g., counting, addition, and subtraction)
Desired
Retail grocery
Cashier
Customer service experience
Second language: speaking, reading and/or writing
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the departments and respond to questions and make suggestions about products.
Report pricing and scanning discrepancies to the appropriate manager.
Process customer transactions quickly, accurately, and efficiently.
Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures.
Communicate new and on-going special programs and promotions to customers.
Handle funds, coupons, tenders, etc. according to company policy.
Maintain an awareness of inventory/stocking conditions to capture ordering system integrity (including Computer Assisted Ordering).
Label, stock and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Stay current with present, future, seasonal and special ads.
Follow established policies and procedures for post office, money orders, licenses, utility payments, gift cards, gift certificates, lottery tickets, money transfers, data tix, Smith tix, bus passes, store mail, ski passes, Western Union, hunting licenses and keys.
Observe scheduled shift operating hours.
Answer all store telephone calls promptly and professionally according to department training.
Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, and associate/customer engagement rules are being followed.
Adhere to all food safety regulations and guidelines on product returns.
Reinforce safety programs by complying with safety procedures; identify unsafe conditions and notify store management.
Notify management of customer or employee accidents.
Report all safety risks/issues and illegal activity, including robbery, theft or fraud.
Comply with all state, county and local weights and measures laws and labeling requirements.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Customer Support Tactical Team Specialist (St George, UT) (Saint George, UT, US, 84790)
Customer support representative job in Saint George, UT
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Applications for this position will be accepted until 11/6/25.
Posting
Job Summary (Purpose):
A Customer Support Tactical Team Specialist serves as a critical bridge between our customers contact center and field operations teams. This role focusing on complex issue resolution, systematic follow-up processes, and cross-departmental collaboration. The ideal candidate will excel at managing escalated customer requests while coordinating with multiple departments to ensure timely and effective resolutions.
Key Characteristics:
* Customer Advocacy - Genuine commitment to customer satisfaction and success.
* Problem-Solving - Ability to analyze complex issues, identify root causes, and develop comprehensive solutions.
* Collaboration - Strong interpersonal skills with proven ability to work effectively across diverse teams.
* Communication - Exceptional written and verbal communication with stakeholders at all levels.
* Adaptability - Comfortable working in a fast-paced environment with changing priorities.
* Persistence - Tenacious follow-through on commitments with attention to detail
Duties and Responsibilities:
* Serve as the primary liaison between the Contact Center (CES) and Field Operations to ensure customer requests are executed timely and appropriately.
* Proactively identify potential delays and obstacles to customer requests, communicate transparently with cross-departments and customers.
* Participate in cross-functional meetings to discuss case statues and resolution strategies.
* Build and maintain strong working relationships with key stakeholders across the organization.
* Identify recurring customer issues and collaborate with relevant teams to implement long-term solutions.
* Act as a primary point of contact for customer escalations from Field Operations and Sales teams for assigned Region/Territories.
Knowledge, Skills and Abilities:
* Excellent communication skills with ability to influence without authority.
* Strong knowledge of contact center technologies and troubleshooting processes.
* Proficient in Microsoft Office products (Word, Excel, Outlook, and PowerPoint).
* Excellent listening skills.
Education and Experience Required:
* BS/BA in Business, Communication or a related field or equivalent work experience.
* 2+ years' experience in contact center operations or customer service roles
* Demonstrated expertise in call handling techniques and customer service best practices.
Preferred Experience:
* Propane industry business knowledge preferred.
* AmeriGas system knowledge: CRM, SAP, etc.
* Advanced knowledge of AmeriGas policy and procedures
Working conditions:
* Normal office environment (hybrid)
* Potential Travel
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
The pay for this position ranges from $25.00 to $31.00, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.
This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
Customer Support Specialist - St. George, UT - (Overnight Shift)
Customer support representative job in Saint George, UT
Job Description
The Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Customer Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers.
Position Type and Expected Hours of Work
This is a full-time, position with overnight shift needed (approx: 10:00pm - 8:00am or 8:00pm - 6:00am).
Flexible schedule necessary - including holiday and weekends may be required.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Total customer service to include but not limited to the following:
Serve as API's on-site liaison with the airline partner, providing support, guidance and training.
Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed.
Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical.
Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely.
Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API.
Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts.
Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations.
Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours.
Learn and maintain knowledge of API's call center work methodology and reservation systems to best serve API's clients in the most efficient and professional manner.
Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.
Competencies
Knowledge of airline crew scheduling is a strong plus.
Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions
preferred but not required.
Excellent Interpersonal skills.
Able to work in a fast paced environment.
Great telephone etiquette.
Excellent writing skills.
Excellent computer skills.
Ability to multi task and prioritize.
Detail oriented with great organizational skills.
Flexible work schedule including availability to work weekends and holidays.
Able to work overtime if needed.
Second language a
plus.
Position Type and Expected Hours of WorkPosition Type and Expected Hours of Work
This is a full-time, position with overnight shift needed (approx: 10:00pm - 8:00am or 8:00pm - 6:00am).
Flexible schedule necessary - including holiday and weekends may be required.
Compensation
This is a non-exempt, hourly position. The rate of this position is $20 per hour.
Required Experience
Ability to positively present API in customer facing situations.
Customer service background is a plus.
Airline/Hotel/Travel experience is a plus.
Who We Are
API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API's proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!
Other Duties
Duties, responsibilities and activities may change at any time according to business needs.
The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.
AAP/EEO Statement
Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
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78GMYZHfw0
Customer Service - Order Fulfillment
Customer support representative job in Saint George, UT
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
Customer Service Representative
Respond promptly and professionally to customer emails and phone calls regarding orders.
Process customer orders accurately and maintain electronic documentation and files.
Address and resolve customer issues, including product inquiries, shipment questions, and order discrepancies.
Assist customers with tracing or locating missing shipments.
Demonstrate professionalism and maintain a high level of customer service.
Uphold company values and contributes to a positive, team-oriented environment.
Complete required administrative tasks, including preparing reports and written correspondence.
Perform all system-related transactions and ensure all related paperwork is complete and accurate.
Preferred Qualifications
Two or more years of experience as a Customer Service Representative.
Strong attention to detail, problem-solving ability, and basic math skills.
Excellent written and verbal communication skills across all levels of an organization.
Experience working directly with customers in a service-focused environment.
Strong computer proficiency, especially with ERP systems and Microsoft Office products.
Proven ability to work effectively as part of a team.
Experience working with 3PL partners and trucking/shipping providers.
WORK ENVIRONMENT
The work environment is split between an office and warehouse setting, with some outdoor exposure during the workday. While performing the duties of this job, the employee is required to frequently move around the warehouse and may be exposed to various temperatures during the day. The noise level in this work environment may range from moderate to loud. This position works in proximity to operating equipment such as forklifts, trucks and lifts and may require the use of box cutters, scanners, hand carts, computer systems.
ABOUT MOZAIK:
Mozaik provides innovative, high-quality surface solutions to customers across the region. Our values focus on exceptional service, accuracy, teamwork, and continuous improvement. We offer competitive compensation, benefits, and opportunities for growth.
Customer Sales Representative
Customer support representative job in Saint George, UT
Job Description
As a Customer Sales Representative, your primary responsibility is to ensure fabulous customer service at our gas island. You will promote and attempt to sell our various services, promotions, and discounts to customers while assisting them with fueling their vehicles.
Primary Responsibilities:
- Greet customers with a warm and welcoming attitude, ensuring a fabulous experience.
-Proactively promote and attempt to sell car washes, detail services, and other promotional items.
-Encourage customers to download our app and enroll in our loyalty program.
- Assist customers with fueling their vehicles.
- Process customer transactions for purchases in-store, including collecting payments, dispensing change, and issuing receipts.
- Maintain cleanliness of the fuel island
-Miscellaneous duties as assigned
Benefits:
- Fabulous advancement opportunities.
- Enjoy a casual and fun workplace atmosphere.
- Receive free employee car washes every pay period.
- Access employee discounts on in-store products.
- 401K, health, and dental benefits based on eligibility.
- Earn paid time off based on eligibility.
Job Requirements:
- Ability to stand, walk, stoop, kneel, and crouch as needed during shifts.
- Capable of lifting and moving up to 10 pounds regularly, with occasional heavier lifting.
- Willingness to work outdoors in various weather conditions.
Bilingual Call Center Representative
Customer support representative job in Saint George, UT
Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference.
Why Maximus?
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Competitive Compensation - Quarterly bonuses based on performance included!
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Facilitate translation services for non-English speaking callers according to procedures.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Fluency in languages (English and Spanish)
- Six months of customer service experience
- Excellent soft phone skills
- Good computer navigation skills
- A quiet and distraction free work area
#LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.50
Maximum Salary
$
16.50
Easy ApplyService Center Rep I
Customer support representative job in Saint George, UT
Identify and resolve the member needs while providing outstanding member service over the phone. This position requires cross selling credit union products and services that fit the member's needs.
1. Assumes responsibility for the effective and professional performance of member service functions.
a. Actively and enthusiastically cross sells credit union products and services.
b. Performs account maintenance and account changes as needed.
c. Processes a variety of electronic funds transfers such as ACH, Wires, and Card Payments.
d. Presents and explains Credit Union services and products to members and assists in meeting their financial needs.
e. Provides necessary tools for account use such as check orders, debit cards, credit cards, and access to online banking.
f. Answers questions and solves problems for members by listening to concerns, collecting data, securing answers and reporting results to the inquiring party.
g. Completes the account opening process as well as the account closure process.
h. Identifies and resolves the member's needs while providing outstanding member service over the phone.
i. Prevents fraud through proper member verification.
j. Provides account services to members by receiving deposits and loan payments, issuing withdrawals, performing monetary transfers, and selling cashier's checks.
k. Performs card maintenance and research through the Visa system.
l. Processes member disputes.
m. Stays current and complies with all UCCU policies/procedures including security protocol by participating in the employee certification program.
2. Assumes responsibility for establishing and maintaining effective, professional business relations with members.
a. Resolves member requests and questions promptly and courteously.
b. Keeps members informed of Credit Union products and services.
c. Maintains and projects the Credit Union's professional reputation.
3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and management.
a. Completes required paperwork and records accurately and promptly.
d. Attends meetings and trainings as required.
4. Assumes responsibility for related duties as required or assigned.
a. Actively and professionally cross sells Credit Union products and services.
b. Ensures that work area is clean, secure, and well maintained.
c. Exudes caring and professional attitude in all interactions with members, prospective members and coworkers.
PERFORMANCE MEASUREMENTS
1. Member services functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
2. Good business relations exist with members. Member problems or questions are courteously and promptly resolved.
3. Good working relationships and coordination exist with area personnel and Management. Appropriate assistance is provided to area staff as needed.
4. Required reports and documentation are accurate, complete, and timely.
5. The Credit Union's professional reputation is maintained and conveyed.
6. Works a regular and predictable schedule.
QUALIFICATIONS
EDUCATION/CERTIFICATION: High school graduate or equivalent.
REQUIRED KNOWLEDGE: Thorough knowledge of teller functions and credit union products, services, and policies.
Understanding of member bookkeeping procedures.
EXPERIENCE REQUIRED: Previous related experience is helpful.
SKILLS/ABILITIES: Excellent communication and public relations skills.
Professional appearance, dress, and attitude.
Ability to operate related computer applications and business equipment including 10-key and telephone.
Solid math and bookkeeping abilities.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.
FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers.
AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
WORKING CONDITIONS
NONE: No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
MATHEMATICS ABILITY: Ability to perform very simple algebra.
LANGUAGE ABILITY: Ability to read a variety of books, magazines, instruction manuals, atlases, and
encyclopedias.
Ability to prepare memos, reports, and essays using proper punctuation, spelling and
grammar.
Ability to communicate distinctly with appropriate pauses emphasis; correct punctuation (or
sign equivalent), and variation in word order; using present, perfect, and future tenses.
INTENT AND FUNCTION OF S
s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed s are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
Service Advisor
Customer support representative job in Saint George, UT
Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. Your passion will be rewarded through an aggressive, uncapped earnings potential, commission driven pay plan.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $80,000+.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyCustomer Service Representative - Patient Registration
Customer support representative job in Saint George, UT
Shift Hours: Week 1: Sunday, Monday, Thursday, Friday 10:00 AM - 8:30 PM Week 2: Sunday 8:00 AM - 2:00 PM, Tuesday & Friday 1-:00 AM - 8:30 PM R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
* Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
* Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
* Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
* A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
* High School Diploma or GED
* Excellent customer service experience
For this US-based position, the base pay range is $16.00 - $22.30 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
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Auto-ApplyZone Store Customer Service Specialist
Customer support representative job in Saint George, UT
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
This is a FULL-TIME position.
The individual selected for this role will be expected to work at the following stores:
Store #8172, located at: 244 North Bluff Ste. 3, St George, UT 84770
Store #1677, located at: 1006 E. Red Cliffs Drive, Washington, UT 84780
Store #1671, located at: 1007 W. Sunset Blvd, St George, UT 84770 .
Auto-ApplyAccount Services Specialist
Customer support representative job in Saint George, UT
Welcome to Yessio LLC! We are an energetic business solutions company located in Sandy and St. George, UT, with remote flexibility in Price, Logan, Cedar City, St. George, Provo, Salt Lake City, and other areas throughout Utah. We're seeking an enthusiastic individual to join our team as a full- or part-time Account Services Specialist. If you're passionate about helping others and eager to grow in a vibrant company, keep reading about what we offer this customer service role!
EXCELLENT BENEFITS
Pay period bonuses, monthly bonuses, and a sign-on bonus after the first 90 days
Paid time off
Paid holidays
Health and dental benefits
Monthly employee recognition lunches
Company barbeques
Remote flexibility
Monthly team motivation contests
Weekly coaching sessions and paid training
Spacious work area and desks
Our main office is across the street from the Center Street Trax station
INTRIGUED?
Apply now and be part of a family-owned business that values and celebrates its employees!
YOUR NEW ROLE AS OUR ACCOUNT SERVICES SPECIALIST
We offer our full- or part-time Account Services Specialists a flexible Monday through Friday schedule between 7:00 a.m. and 6:00 p.m., with rotating Saturdays from 8:00 a.m. to 2:00 p.m.
Your day starts with a series of inbound and outbound calls that keep you engaged as you tackle diverse customer inquiries via phone and email. Each interaction is an opportunity to shine, whether you're verifying account information, building rapport, or educating customers on their options. Your keen attention to detail ensures accuracy as you verify banking and employment details, process payments, and set up new accounts. With each interaction, you deliver top-notch customer service and achieve quality results, making a tangible impact on our customers and driving our company's success.
REQUIREMENTS
High school diploma or equivalency
Fluent in the English language and ability to effectively communicate
Possesses a cheerful attitude
Good attendance and punctuality
Ability to use basic mathematical skills and is computer savvy
ABOUT OUR FAMILY AT YESSIO LLC
Established in 2011, we are a family-owned business services vendor for various companies that need assistance with their operations and sales teams. Our clients rely on the excellent service that we provide. We care deeply for our employees and treat them like family. We value high-performing employees and offer incentives and bonuses for great work. We also offer great benefits, ongoing paid training, and a positive work culture.
If you think this full- or part-time customer service job with remote flexibility is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you!
Police Records Customer Service Representative
Customer support representative job in Saint George, UT
Police Department: Salary $40,650.00 Per Year Range ID #41: $40,650.00 Per Year Benefits Full City Benefits Package Click here for more information Job Description Under the direct supervision of the Police Records Supervisor, the Records Customer Service Representative is an entry level, uniformed, civilian employee of the St. George Police Department. The SGPD Records CSR will primarily provide initial customer contact for the St. George Police Department and must possess high quality customer service skills as they provide organization-wide information and services along with receipting and fundamental records handling duties. Must possess and maintain some knowledge of current laws, procedures and practices related to GRAMA.
Essential Functions (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. The list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by positions in this class.)
1. Responds to a high volume of customer inquiries, problems, and concerns by telephone and in person at the Police Department Lobby to assist the public with information and services regarding GRAMA requests, Police Reports, Civil Violations, and other inquiries.
2. Provides a high level of customer service for members of the Police Department and any other agencies who contact the Police Department including, Attorney offices, Courts, outside law enforcement, military, insurance, and outside agencies, as well as the general public. Requests and releases are handled in person, by phone, through multiple electronic means. Employees must respond in an efficient, accurate and timely manner.
3. Receive and process payments for Civil Violations, Police Reports, Donations, Evidence, and other
incoming payments; issues receipts; and distributes to appropriate funds by accurately entering
information into the cash receipting systems.
4. Research customer requests, problems, and complaints and initiates appropriate action in a timely,
professional manner. May refer difficult situations to supervisors.
5. Operates computer terminal to enter, retrieve, and update law enforcement incident information in the
Spillman RMS.
6. Limited Review, redaction, and dissemination of law enforcement records in accordance with State
Law and City Policy.
7. Maintains a high level of confidentiality and accountability as a member of the Police Department, in
compliance with State and Federal Laws.
8. Performs other related duties as required.
Typical Physical/Mental Demands/Working Conditions
Law Enforcement office environment dealing with external, internal, and outside agency customer service
requests (face-to-face, telephone, or otherwise). Light to medium physical effort, infrequent lifting of
weights up to 25 pounds. May include sitting or standing for extended periods while operating assigned
equipment. Considerable exposure to stress as a result of human behavior, including dealing with unpleasant,
angry, or discourteous individuals as part of the job requirements. Exposure to graphic and potentially
disturbing video, audio, and photographic materials associated with crimes of violence, lewdness, or other
criminal activities (death scenes, violent encounters involving citizens, officers, or both, etc.)
Note: This position will require a complete police department background check and a voice stress analysis
test.
Minimum Qualifications
Qualifications
Education and/or Experience: High school diploma or equivalent.
Knowledge, Skills, and Abilities
Knowledge of:
* City and Police Department policies and procedures governing all police and front office related activity.
* Principles and practices used in establishing, utilizing, and maintaining files and information retrieval
systems.
* Correct English usage and spelling, punctuation, and grammar.
* Basic recordkeeping, bookkeeping, and proper cash handling procedures.
* Providing a high level of customer service and accountability.
* Bilingual ability preferred.
Skills in:
* Customer Service and effective communication
* Office computer skills desirable, G Suite, Microsoft office, Windows, Spillman Records Management,
and other computer programs as required.
* Type 40 words per minute (net tested).
* Organization and filing
* Must have a strong orientation to confidentiality, accountability, detail and accuracy.
Ability to: (learn or perform)
* Efficiently and effectively use Spillman, State UCJIS computer system, and other computer programs utilized by the City of St. George.
* Utilize and operate a personal computer, calculator, cash drawer, postage meter, copy machine, FAX, and VOIP telephone.
* Learn relevant Government Records Access and Management Act (G.R.A.M.A.) laws for the position
* Perform work within established timelines with a minimal of direct supervision.
* Deal with a variety of personnel and situations within the police department as well as the public on a daily basis.
* Establish and maintain effective working relations with elected City officials, department heads, coworkers, supervisors, and other law enforcement, government, and private agencies and personnel.
* Effectively communicate with citizens, including the ability to elicit information from upset and irate citizens to a satisfactory conclusion.
* Accurately enter police reports, other legal information and perform math calculations as required
* Research and compile data in an accurate and efficient manner.
* Exercise accurate cash handling skills and accountability.
* Understand and follow oral and written instructions.
* Communicate oral and written information clearly and concisely.
* Perform duties, exercise good judgment, and make sound decisions efficiently and accurately at all times especially during pressured and stressful situations.
* Work in a paramilitary organization which relies on policies and procedures to govern dress code and behavior of officers and civilians, including adhering to a specific Chain of Command for accountability.
* Occasionally work weekends or evenings during emergencies and/or large-scale incident/events in a support capacity.
The Customer Service Representative will receive training and guidance in understanding the structure, resources, and workflow of the Police Department in general, and the Records Unit's role within the organization.
To Apply
Submit a completed City of St. George Employment Application online at careers.sgcity.org. Applications are reviewed on an ongoing basis. This Position closes 12/26/2025 05:00 PM. Refer questions to Human Resources at ************. Pre-employment drug screening and criminal background screen are required. The City of St. George is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, color, national origin, age, disability or genetic information. We make reasonable efforts to provide reasonable accommodation to disabled candidates.
Apply Online
Customer Service Representative - St. George, UT
Customer support representative job in Saint George, UT
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Rep (07555) - 987 S Bluff St
Customer support representative job in Saint George, UT
Customer Service Representative
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Always maintain a professional appearance in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
Qualifications
Must be 16 years or older. No experience necessary.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Customer support representative job in Saint George, UT
Job Description We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience.
As a Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
If you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action, then this might be the perfect job for you. We are searching for someone who is driven to provide the highest level of customer service and satisfaction and who can effectively manage a variety of situations on a day day-to-day basis.
Specific Responsibilities:
Meet or exceed monthly sales goals.
Receive incoming calls in a professional and courteous manner.
Perform marketing and sales functions to sell additional work and earn business.
Complete work orders, return customer calls, and respond to customer complaints.
Schedule job routes for technicians and measurements
Monitor and interact with customers on social media.
Perform other duties as needed which may include cross-training in related positions.
Job Requirements:
Prior experience in the auto and/or flat glass industry is a plus.
Strong Computer skills are required with working knowledge of Micro Soft Outlook, Excel, Word, an Power Point.
Proficiency in navigating tablet-based technology.
Excellent communication skills
Good organizational and time management skills
Professional appearance and personality
Bi-lingual is a plus but not a requirement.
Able to maintain a friendly demeanor while efficiently multitasking.
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager, Brandi will follow up!
Customer Service Representative - State Farm Agent Team Member
Customer support representative job in Saint George, UT
Job DescriptionBenefits:
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Chris Bolton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - Patient Registration
Customer support representative job in Saint George, UT
Shift Hours:
Week 1: Sunday, Monday, Thursday, Friday 10:00 AM - 8:30 PM
Week 2: Sunday 8:00 AM - 2:00 PM, Tuesday & Friday 1-:00 AM - 8:30 PM
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
High School Diploma or GED
Excellent customer service experience
For this US-based position, the base pay range is $16.00 - $22.30 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
Auto-ApplyConsumer Sales Representative-Retail
Customer support representative job in Mesquite, NV
Type of Position: Full Time - 40 Hours per Week
Hourly Rate: $18.19 with Uncapped Commission!
Hours: Monday - Friday 8:00AM - 5:00 PM (NO WEEKENDS!)
The Consumer Sales Representative-Retail is a key contributor in TDS's overall consumer strategy to grow, delight and retain our customers. Our motto is to grow revenue and achieve sales goals by providing exceptional customer service. The Consumer Sales Representative-Retail handles customers that walk-in to our Retail stores as well as handles inbound customer calls when no customers are in the office.
This position is the primary point of contact for consumer customers inquiring about products and services. This position takes ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The Consumer Sales Representative-Retail also keeps current on all pricing, procedures, promotions, tools, and systems used to place orders, update billing and maintain record of customer contacts.
In addition to base pay and an excellent benefits package, the Consumer Sales Representative-Retail is assigned monthly sales goals established for key strategic products such as Voice, High Speed Data, TV, Mobile, and Strategic product sales. The Consumer Sales Representative-Retail must meet these goals and maintain customer service quality expectations for additional commission incentive programs.
At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?
Responsibilities
Deliver Sales & Retention Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV , Mobile, and Internet Content Product Offerings through face to face and over the phone interactions. Exceeds retention goals, by using save techniques that involve negotiation & interpersonal communication skills to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs. Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue.
Moves/Adds/Changes/Disconnect Inquiries: Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries. The Consumer Sales Representative-Retail will consult with customers on these service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value.
Cash Management Procedures - Consumer Retail must closely follow cash management procedures to assure accuracy in all cash and payment handling from customer to deposit.
Resolves construction related issues in specific markets by creating and completing Triage tickets.
Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales and Retention Goals. Regular attendance and promptness for work are essential functions of this position because absenteeism and tardiness significantly impact the ability of the Company and coworkers to meet our customers' needs
Handles retail office responsibilities such as restocking supplies, unlocking and locking office, maintaining office cleanliness, participating in community events, and working with other departments to coordinate use of space.
Special Projects as assigned by Supervisor
Qualifications
Required Qualifications
1+ years' experience in a sales or customer service role
2+ years computer experience (may include order applications, Microsoft Outlook, Word, or Excel).
Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs.
Other Qualifications
6+ months experience in a fast-paced environment managing multiple tasks 6+ months experience working with detailed data
Ability to meet or exceed sales goals
Demonstrate strong negotiation, selling and closing skills in reselling the service to customers who are requesting to disconnect their service.
Ability to handle a high volume of phone calls in a structured, contact center environment
Understanding of the telecommunication industry
Understanding of telecommunication products and services
Excellent interpersonal communication skills (i.e., verbal, written, listening)
Problem solving skills (i.e. customer complaints, competitive issues)
Successful completion of classroom training will be required
Demonstrated success in a competitive sales environment
Able to Work Overtime with Advance Notice
Ability to Work shift with ending time of 8:00 p.m. CST and a potential Saturday rotation
Experience working with escalated customer issues and problem resolution both over the phone and face to face.
Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!
Benefits
We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!
Associates scheduled to work 20 or more hours per week have access to:
Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
401(k) Plan
Generous Vacation & Paid Sick Leave
Seven Paid National Holidays & One Floating Holiday
Paid Parental Leave (6 weeks after 12 months of employment)
Adoption & Surrogacy Assistance
Employee Assistance & Wellness Programs
Associates working 30 or more hours per week additionally have access to:
Short-Term & Long-Term Disability
TDS Service Discounts
Education Assistance
Paid Volunteer Time
In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.
Who is TDS Telecom?
TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!
At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Pay Transparency
The listed pay range reflects the minimum and maximum base compensation for this position. The base pay rate offered is expected to be $18.19 per hour. In addition, certain positions may be eligible for additional forms of compensation, such as bonuses, commissions, or equity awards
.
Pay Range (Hr./Yr.) $17.66/Hr. - $26.48/Hr.
Auto-ApplyService Advisor
Customer support representative job in Hurricane, UT
Winners Work Here!Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.
Who is Premier Truck Group?Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.
Why Join Our Winning Team? When you join our team, you're rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:Employee Discounts Medical, Dental, and Vision InsuranceLife InsuranceEmployee Assistant ProgramsPaid Holidays and Paid Time Off 401k Plan with Employer MatchTrainingWork-Life Balance Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!
Service Advisor Responsibilities :Responsible for greeting customers coming into the service department for all service needs Take and determine appropriate course of action for all incoming service department telephone calls concerning pending repairs, scheduling, cost and completion dates Assist in the preparation of quotes on repair jobs. Write service orders and obtain customer approval of orders Open Repair Orders and close Repair Orders in times of customer/service overflow Assist the Shop Supervisor'(s) in the assignment of service technicians to specific service jobs. Monitor job progress and keep customer updated Assist service technicians in identifying opportunities to Up-SellReport all customer complaints to the Service Manager and/or the Assistant Service ManagerInspect each departing job for quality and cleanliness Finalizes paperwork upon completion of work and at end of shift Check all cash schedules daily Assist Shop Supervisor daily. Serve as relief for all Shop Supervisor vacations, etc.Promote good housekeeping and safe work practices Perform all other duties as assigned
Service Advisor Requirements:EducationA high school diploma or GED is required.ExperienceMinimum of 2 years' experience in Customer Service Relations, vehicle environment and employee supervision is preferred, but not mandatory.Licenses or CertificatesA valid driver's license is required.
IND-SERVICEReady to Join?Apply now to learn more about what Premier Truck Group has to offer!
Premier Truck Group is an equal opportunity employer.
Auto-ApplyCustomer Service Representative
Customer support representative job in Santa Clara, UT
Job Description
ABOUT YESSIO
With offices in Sandy UT, you have the ability to be remote! We can hire remotely throughout the state of Utah, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City. Yessio, LLC is a family owned business established in 2011. Our clients rely on us to provide excellent service. Yessio is a leading provider of customer sales and professional services. We are committed to bring operational and service excellence to every contact with our customers.
Position Overview
This position handles the customer service inquiries and verifying of account information via telephone or email correspondence. Increasing and maintaining high customer satisfaction key in this role. You will also be verifying bank account and employment information so accuracy and attention to detail are attributes we are looking for.
At Yessio you'll experience:
Paid training
Personal recognition for a job well done
Performance based incentives
Monthly bonuses
Family owned business that treats employees like family
Company barbeques
Monthly team motivation contests
Spacious work area and desks
Weekly coaching sessions
Employee referral bonus program
A stable employer
Office located across from 7800 S. Trax station
Medical insurance
Dental plans
Company paid holidays
Paid time off (PTO) which is earned starting on your 1st day
Job Responsibilities
Perform inbound and outbound calls
Educate and build rapport with customers
Consult with customers to answer customer inquiries
Help setup customer accounts and verify banking and employment information
Process customer payments
Excellent service while achieving quality results
Required Knowledge, Skills and/or Abilities
High School Diploma or GED
Fluent in English
Good communication skills
Cheerful attitude
Ability to learn new skills
Generally computer savvy
Self-motivated to improve skills and add value
Good attendance and punctuality
Basic mathematical skills
Schedule and Hours
Flexible work schedules.
Call Center Hours: Monday Friday from 7:00 am 6:00 pm and rotating every other Saturday 8:00 am 2:00 pm.
Hiring full-time and part-time positions