Director of account management vs national account manager

The differences between directors of account management and national account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director of account management and a national account manager. Additionally, a director of account management has an average salary of $147,725, which is higher than the $96,948 average annual salary of a national account manager.

The top three skills for a director of account management include customer service, sales process and customer satisfaction. The most important skills for a national account manager are account management, customer service, and national accounts.

Director of account management vs national account manager overview

	Director Of Account Management	National Account Manager
Yearly salary	$147,725	$96,948
Hourly rate	$71.02	$46.61
Growth rate	5%	5%
Number of jobs	171,713	152,555
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 81%
Average age	46	46
Years of experience	8	8

What does a director of account management do?

A director of account management is responsible for handling client accounts, establishing efficient project management procedures, and delivering high-quality services according to clients' specifications and business requirements. They also are responsible for adhering to operational protocols, budget limitations, and set timeframes. The director of account management monitors the staff's performance, identifying their challenges, and adjusting project goals to maximize productivity. They also perform data analysis on financial transactions and sales status to develop a strategic process for maintaining the financial stability and condition of the business, as well as creating long-lasting relationships with business partners.

What does a national account manager do?

A national account manager is an individual who is responsible for maintaining strong relationships with key accounts from a particular region. To ensure long-term success, federal account managers must act as a liaison between customers and the internal team by achieving the customers' needs and requirements. They must identify and create attractive strategies to bring new customers and gain revenues. Also, candidates for national account managers must possess excellent interpersonal skills and experience managing national accounts.

Director of account management vs national account manager salary

Directors of account management and national account managers have different pay scales, as shown below.

	Director Of Account Management	National Account Manager
Average salary	$147,725	$96,948
Salary range	Between $102,000 And $212,000	Between $73,000 And $127,000
Highest paying City	Seattle, WA	San Francisco, CA
Highest paying state	Alaska	California
Best paying company	Walgreens	Amazon
Best paying industry	Start-up	Technology

Differences between director of account management and national account manager education

There are a few differences between a director of account management and a national account manager in terms of educational background:

	Director Of Account Management	National Account Manager
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 81%
Most common major	Business	Business
Most common college	University of Southern California	University of Southern California

Director of account management vs national account manager demographics

Here are the differences between directors of account management' and national account managers' demographics:

	Director Of Account Management	National Account Manager
Average age	46	46
Gender ratio	Male, 56.9% Female, 43.1%	Male, 70.7% Female, 29.3%
Race ratio	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	7%	7%

Differences between director of account management and national account manager duties and responsibilities

Director of account management example responsibilities.

Utilize SaaS vendor PipeDrive to manage sales cycles, client communications and follow-up.
Initiate and manage projects with a market research consultant to quantify ROI of solutions.
Manage outsource call center operations report on KPIs, metrics, SLAs and call escalations.
Manage relationship with celebrity spokesperson and client, the Facebook contest she are involved in, and her social media activity.
Manage relationship with Florida Medicaid's contract and manage care divisions.
Develop and foster senior level and c-level contacts and achieve a trust advisor status within target accounts.

National account manager example responsibilities.

Achieve ROI optimization for key retailers nationwide; employ consultative sales methodology.
Managed/Analyze individual account POS numbers to assist in forecasting, manage inventory and overall category management.
Manage OEM relationship from a proactive consultative role proposing strategy and tactics for client base on research data and marketing/engagement metrics.
Improve sales process documentation by utilizing CRM to better communicate with field sales staff in idealizing customer interactions.
Close multi-million dollar deals with DOD agencies.
Provide enterprise class products including servers, storage, networking, virtualization, and, datacenter solutions.

Director of account management vs national account manager skills

Common director of account management skills

Customer Service, 6%
Sales Process, 5%
Customer Satisfaction, 5%
Medicare, 5%
Oversight, 5%
Process Improvement, 4%

Common national account manager skills

Account Management, 9%
Customer Service, 9%
National Accounts, 8%
Healthcare, 6%
CRM, 4%
Customer Relationships, 4%

Director Of Account Management vs. similar jobs

Director Of Account Management related careers

Director Of Account Management related jobs

What similar roles do

Zippia Careers
Executive Management Industry
Director Of Account Management
Director Of Account Management vs National Account Manager

Updated January 8, 2025

Browse executive management jobs