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Director of operational support vs managing director

The differences between directors of operational support and managing directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a director of operational support and a managing director. Additionally, a managing director has an average salary of $129,690, which is higher than the $79,809 average annual salary of a director of operational support.

The top three skills for a director of operational support include oversight, project management and support operations. The most important skills for a managing director are healthcare, portfolio, and business development.

Director of operational support vs managing director overview

Director Of Operational SupportManaging Director
Yearly salary$79,809$129,690
Hourly rate$38.37$62.35
Growth rate6%6%
Number of jobs98,71881,022
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 68%
Average age4444
Years of experience66

What does a director of operational support do?

A director of operational support is a management professional who is responsible for managing a team of support staff that ensures the smooth and professional operation of an organization. This director must coordinate the activities of the project team and other stakeholders through the daily management of program tasks. The director is required to assist in formulating and administering company policies that can improve business operations and attain the strategic growth objectives of the organization. This director must also review and analyze financial statements and other performance data to measure the organization's productivity and goal achievement.

What does a managing director do?

A Managing Director oversees workflow and progress, making sure that all operations align within the company or organization's mission or set of goals. They are responsible for crafting strategies, devising effective business plans, and executing guidelines that would nurture a company's growth, and as well as to be the driving force that would direct employees to the company's objectives. Furthermore, a Managing Director must coordinate with those in a higher position, such as the members of the board.

Director of operational support vs managing director salary

Directors of operational support and managing directors have different pay scales, as shown below.

Director Of Operational SupportManaging Director
Average salary$79,809$129,690
Salary rangeBetween $47,000 And $133,000Between $72,000 And $233,000
Highest paying CityWashington, DCNew York, NY
Highest paying stateNew YorkNew York
Best paying companyApplePaul, Weiss, Rifkind, Wharton & Garrison
Best paying industryPharmaceuticalFinance

Differences between director of operational support and managing director education

There are a few differences between a director of operational support and a managing director in terms of educational background:

Director Of Operational SupportManaging Director
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 68%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Director of operational support vs managing director demographics

Here are the differences between directors of operational support' and managing directors' demographics:

Director Of Operational SupportManaging Director
Average age4444
Gender ratioMale, 73.9% Female, 26.1%Male, 73.5% Female, 26.5%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between director of operational support and managing director duties and responsibilities

Director of operational support example responsibilities.

  • Create and manage departmental SharePoint sites, utilizing electronic tools to track productivity and increase efficiency.
  • Provide site/assistant site manager relief for rotation, temporary site manager replacement, and oversight of site personnel.
  • Service level management, agent group and call-routing configuration oversight resulting in achievement of service levels for entire tenure.
  • Coordinate and provide services, locating resources to youth and families necessary to promote recovery, rehabilitation, and resiliency.
  • Establish KPI's and SLA's for departments, as well as key metrics for call center operations.
  • Provide subject matter expertise to the separation PMO contributing critical input into applications and supporting infrastructure during the migration.

Managing director example responsibilities.

  • Create and manage the social media presence via a festival page on Facebook.
  • Manage all consulting resources and have overall P/L responsibilities for the Atlanta office.
  • Manage the lessee and lessor relationships regarding exchange seat leases with major markets, such as NYSE, AMEX, CBOE.
  • Manage denials and expedite managed care appeals (reimbursement reconsideration).
  • Manage payroll processing for thousands of industrial temporary workers and bill respective clients.
  • Manage the Ketera SaaS relationship for IBM with engagement development and profitability responsibilities.
  • Show more

Director of operational support vs managing director skills

Common director of operational support skills
  • Oversight, 13%
  • Project Management, 11%
  • Support Operations, 10%
  • Process Improvement, 9%
  • KPIs, 5%
  • Customer Service, 5%
Common managing director skills
  • Healthcare, 7%
  • Portfolio, 7%
  • Business Development, 6%
  • Oversight, 6%
  • Project Management, 5%
  • Customer Service, 5%

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