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Director of operational support vs senior vice president-operations

The differences between directors of operational support and senior vice presidents-operations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a director of operational support and a senior vice president-operations. Additionally, a senior vice president-operations has an average salary of $192,068, which is higher than the $79,809 average annual salary of a director of operational support.

The top three skills for a director of operational support include oversight, project management and support operations. The most important skills for a senior vice president-operations are oversight, financial performance, and SVP.

Director of operational support vs senior vice president-operations overview

Director Of Operational SupportSenior Vice President-Operations
Yearly salary$79,809$192,068
Hourly rate$38.37$92.34
Growth rate6%6%
Number of jobs98,718124,906
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 70%
Average age4444
Years of experience66

What does a director of operational support do?

A director of operational support is a management professional who is responsible for managing a team of support staff that ensures the smooth and professional operation of an organization. This director must coordinate the activities of the project team and other stakeholders through the daily management of program tasks. The director is required to assist in formulating and administering company policies that can improve business operations and attain the strategic growth objectives of the organization. This director must also review and analyze financial statements and other performance data to measure the organization's productivity and goal achievement.

What does a senior vice president-operations do?

Senior Vice Presidents for Operations are top management employees who oversee the company's operations. They report to the company's Chief Executive Officer or roles equivalent to such. They are expected to be very familiar with everything related to the company, such as its products, services, and production activities, among others. As such, they would be able to create strategies that would elevate the performance of the company. They are heavily involved in the decision-making related to the different departments in operations. Senior Vice Presidents for Operations manage different departments related to operations. They ensure that all factors in operations contribute to the company's success.

Director of operational support vs senior vice president-operations salary

Directors of operational support and senior vice presidents-operations have different pay scales, as shown below.

Director Of Operational SupportSenior Vice President-Operations
Average salary$79,809$192,068
Salary rangeBetween $47,000 And $133,000Between $114,000 And $323,000
Highest paying CityWashington, DCSeattle, WA
Highest paying stateNew YorkWashington
Best paying companyAppleUnitedHealth Group
Best paying industryPharmaceuticalManufacturing

Differences between director of operational support and senior vice president-operations education

There are a few differences between a director of operational support and a senior vice president-operations in terms of educational background:

Director Of Operational SupportSenior Vice President-Operations
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Director of operational support vs senior vice president-operations demographics

Here are the differences between directors of operational support' and senior vice presidents-operations' demographics:

Director Of Operational SupportSenior Vice President-Operations
Average age4444
Gender ratioMale, 73.9% Female, 26.1%Male, 77.3% Female, 22.7%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between director of operational support and senior vice president-operations duties and responsibilities

Director of operational support example responsibilities.

  • Create and manage departmental SharePoint sites, utilizing electronic tools to track productivity and increase efficiency.
  • Provide site/assistant site manager relief for rotation, temporary site manager replacement, and oversight of site personnel.
  • Service level management, agent group and call-routing configuration oversight resulting in achievement of service levels for entire tenure.
  • Coordinate and provide services, locating resources to youth and families necessary to promote recovery, rehabilitation, and resiliency.
  • Establish KPI's and SLA's for departments, as well as key metrics for call center operations.
  • Provide subject matter expertise to the separation PMO contributing critical input into applications and supporting infrastructure during the migration.

Senior vice president-operations example responsibilities.

  • Manage accounting department, including A/R, A/P, income audit, cashiers and night audit.
  • Manage internal accounting control and oversee quarterly CPA audits to maintain accounting integrity.
  • Achieve significant improvements in operational performance leading to increase customer satisfaction and employee morale and improve EBITDA.
  • Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
  • Focuse global service delivery practices on PMI PMP, ITIL, and PB-MBOK methodologies and frameworks.
  • Review onsite OSHA relate safety concerns.
  • Show more

Director of operational support vs senior vice president-operations skills

Common director of operational support skills
  • Oversight, 13%
  • Project Management, 11%
  • Support Operations, 10%
  • Process Improvement, 9%
  • KPIs, 5%
  • Customer Service, 5%
Common senior vice president-operations skills
  • Oversight, 11%
  • Financial Performance, 7%
  • SVP, 6%
  • Project Management, 6%
  • Risk Management, 6%
  • Customer Service, 5%

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