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Director of retail operations vs general manager of operations

The differences between directors of retail operations and general managers of operations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a director of retail operations and a general manager of operations. Additionally, a director of retail operations has an average salary of $108,032, which is higher than the $89,522 average annual salary of a general manager of operations.

The top three skills for a director of retail operations include retail operations, business development and project management. The most important skills for a general manager of operations are customer service, develop team, and financial statements.

Director of retail operations vs general manager of operations overview

Director Of Retail OperationsGeneral Manager Of Operations
Yearly salary$108,032$89,522
Hourly rate$51.94$43.04
Growth rate6%6%
Number of jobs153,695382,581
Job satisfaction--
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 63%
Average age4444
Years of experience66

What does a director of retail operations do?

A director of retail operations spearheads and oversees the overall retail functions of a company. It is their duty to manage employees, set goals and budgets, establish guidelines and timelines, streamline roadmaps, gather and analyze data to identify the strengths and weaknesses of operations, develop solutions against vulnerable areas, and create strategies to optimize the workflow and the performance of the workforce. Moreover, as a director, it is essential to lead and encourage staff to reach goals while enforcing the company's policies and regulations, implementing new ones as necessary.

What does a general manager of operations do?

General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.

Director of retail operations vs general manager of operations salary

Directors of retail operations and general managers of operations have different pay scales, as shown below.

Director Of Retail OperationsGeneral Manager Of Operations
Average salary$108,032$89,522
Salary rangeBetween $72,000 And $161,000Between $48,000 And $165,000
Highest paying CitySan Francisco, CAJersey City, NJ
Highest paying stateNew JerseyNew Jersey
Best paying companyDoorDashYuma Regional Medical Center
Best paying industryFinance-

Differences between director of retail operations and general manager of operations education

There are a few differences between a director of retail operations and a general manager of operations in terms of educational background:

Director Of Retail OperationsGeneral Manager Of Operations
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Director of retail operations vs general manager of operations demographics

Here are the differences between directors of retail operations' and general managers of operations' demographics:

Director Of Retail OperationsGeneral Manager Of Operations
Average age4444
Gender ratioMale, 67.4% Female, 32.6%Male, 81.2% Female, 18.8%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between director of retail operations and general manager of operations duties and responsibilities

Director of retail operations example responsibilities.

  • Lead cross-functional process improvement teams to identify, recommend and implement changes to enhance billing system and POS system response times.
  • Provide leadership to manufacturing organization by aligning overall KPIs to achieve near term and long term business objectives.
  • Research technology options and cost-effectively procure and execute a solid new POS system.
  • Leverage extensive technical subject matter expertise to evaluate and improve image quality; develop models to demonstrate improvements in establish KPIs.
  • Surpass all EBITDA projections and maximize incremental revenues through operating cost containment and labor controls.

General manager of operations example responsibilities.

  • Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
  • Establish company's social network presence via Facebook.
  • Install, maintain, and support all hardware components ranging from scanners, POS devices and BMI readers.
  • Experience with various cash/credit management, facility monitoring, processing, digital signage, POS and remote ticketing systems.
  • Implement corporate program to increaselikes and interactions on station Facebook pages.
  • Coordinate office management, reporting, accounting, payroll, regulatory compliance and financial responsibility.
  • Show more

Director of retail operations vs general manager of operations skills

Common director of retail operations skills
  • Retail Operations, 24%
  • Business Development, 22%
  • Project Management, 5%
  • POS, 4%
  • Store Operations, 3%
  • Direct Reports, 3%
Common general manager of operations skills
  • Customer Service, 20%
  • Develop Team, 6%
  • Financial Statements, 6%
  • Logistics, 6%
  • Payroll, 6%
  • Continuous Improvement, 4%

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